Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Staff was very helpful, attentive, and knowledgeable of all my questions. Same goes for Doctor Reddy. He also has a good bedside manner. He listened to what I had to say, without constantly cutting me off, and was thorough with his answers & explanations. Overall both the consultation and procedure were great experiences. At least as far as medical appointments can be. My only issue was with the scheduling. Was supposed to leave town on a Thursday, but stayed home expecting their call. They did call once, but I missed it. No message was left and when I called back no one answered. I talked to a woman the next day, she asked me for a bunch of basic information and said someone would call back to make the appointment. I then left town for the weekend. I get back the following Tuesday and see bunch of missed calls. I call back and they tell me that I missed my appointment on Monday morning. Which no one ever told me about. So, I had to wait two weeks for another one. They waive the $50 no show fee, so that's a plus. Originally they had my just cell number. I then gave the lady on the phone my house number. Apparently they called the cell while I was at home in other rooms, yet called the house while I was out of town. Not necessarily their fault. However, they could've tried both ways of contacting me. They also called me once, the night before my procedure, to let me know that I had to pay $300 ahead of time. They did leave a message that time which, of course, I did not see. Once again, not on them. They really should figure out a way to simplify their scheduling though. All the back & forth phone tag then talking to three different people, at different times, just to make a single appointment is ridiculous. They also had me sign the same paperwork and listen to the same spiel 3-4 times over the span of two appointments. Which were less than 24 hrs apart. Which seems like a waste of time and paper. I'm sure the hospital has some odd reason for that though."