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Sanjay Agrawal, M.D.
Gastroenterologist
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About Sanjay Agrawal, M.D.
Dr. Agrawal received his Bachelor of Medicine and Bachelor of Surgery from S.M.S Medical College, India. He completed his Internship and Residency in Internal Medicine at the State University of New York. Dr. Agrawal completed his Fellowship in Gastroenterology at the University of Massachusetts Medical Center.
- Board Certified in Gastroenterology
- Member of the American Gastroenterological Association and the American Society for Gastrointestinal Endoscopy
Education: SMS Medical College, India
Residency: State University of New York
Fellowship: University of Massachusetts Medical Center
Locations
While the intake nurses were very pleasant, I felt the care and communication declined once I reached the procedural area. There, I was placed on a gurney with several people giving me instructions, but they failed to introduce themselves. It felt more like an assembly line than personalized patient care.
As an RN with 24 years of experience, 14 of those in the operating room, I know the importance of easing a patient's anxiety, especially for a procedure. Simple steps like introductions using AIDET and ensuring patient comfort can go a long way. Instead, I felt rushed through the process, with no consideration given to positioning me comfortably despite my known hip issues.
After the procedure, I experienced significant pain in my left hip, likely due to the improper positioning or a failure to attention of my injuries. This could
have been avoided with better communication and a more deliberate, patient-centered approach.
I would encourage the WAGI team to slow down, use AIDET, and treat each patient as an individual, not just another colonoscopy on the schedule. Attention to these details can make a big difference in the overall patient experience.
All the staff were very professional.
I’ve start painless. OR staff were friendly and efficient. CRNA was clearly knowledgeable, answered questions and administered anesthesia painlessly. Wake up without ill effects or any discomfort. Went home happy and a little loopy. Ate, took a nap, and resumed life.
No post-wake up cramping and embarrassing gas (apparently this was old-school).
As an PACU RN myself, I don’t think this experience could have been any better.
My own tip: for the next two or three days, take an over the counter stool softener, an easily digested fiber supplement like Metamucil and eat easily digested foods, I.e., potatoes and rice, chicken, and white breads until your first bowel movement. It could be a day or two.
I would recommend that front desk personnel be informed regarding colonoscopy instructions because not all patients have access to online material.