Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
Reviews for GI Alliance of AR Springdale
"Personal care and respects patients input."
"Good visit in every way!"
"Friendly. Shows care for the patient. I was very pleased with my visit. Thank you"
"My experience with GI Alliance has been positive. I like Dr. Vinson n Chelsea the NP."
"Super patient, kind, caring and had thorough knowledge. All my questions were answered and I never once felt rushed from the lab to the general appt. All went well."
"Shelby Cochran is very polite and professional. She listens to her patients and tries to come up with the best treatment plan for whatever condition you may have based on labs, ultrasound, ct scans or mri. She makes you feel like you matter which I love. I highly recommend Shelby Cochran."
"Every one very nice. Very caring. Would recommend this clinic to others."
"Everyone from the receptionist to the nurse to the nurse practitioner were wonderful to deal with and listened well to all of my questions and concerns. I love this office! 100% recommend"
"I was treated with dignity and respect from the very first visit. They also provided me with resources for financial aid and support. Thank you Shelby Cochran!!!"
"I had a great visit. I got all the information I need . Now no to better health."
"Kind, caring staff...great experience!"
"I recently had an appointment with Cheryl. She was amazing. She took the time evaluate my situation and she gave me her prognosis. She then took the time to answer all my questions. Most importantly she had great "bedside manner." Her nurse (Joy) was also great! I spoke with her a few days ahead of my appointment and she was very helpful and empathetic. My experience with both Cheryl and Joy was 5-star!"
"Very nice people everyone I met was helpful."
"I was very impressed with Cheryl Walsh!She made me feel at ease, and gave me great information! The office crew was very friendly. Great experience!!"
"GI Alliance is one of the friendliest places, their staff is very helpful and I always leave there knowing what my next step is and why it's my next step."
"Wonderful dr. Walsh. Love her."
"Awesome staff who follows through with patients. Very pleaseant in working with."
"I was saying, in a timely manner, and Cheryl Walsh is very professional, and answered all my questions."
"Very short wait to see physician’s assistant. She was very encouraging. Very friendly and happy office."
"I had a great follow-up appointment with Cheryl W. She listens so well and knows my needs. This office is nothing but helpful and encouraging."
"Very well, organized and overall great."
"Very nice clinic! Great staff and doctors! I highly recommend this clinic."
"Chelsea is professional, kind and listened to me. RX transferred seamlessly."
"The Doctor and all the staff couldn't have been any kinder. Was very informative with any questions that I had."
"The staff is professional and friendly. On time and prompt. I felt comfortable in an uncomfortable situation. Explained everything and was very helpful. I appreciate them tremendously and will keep going back (unfortunately) and will recommend them to anyone in need."
"This this was one of the easiest least stressful visits I've ever had for this kind of a procedure. Everyone was friendly, upbeat, smiling, but more than that they were efficient, thorough, and I believe that they truly had my best interests at heart and we're honestly interested in making me comfortable and making sure that I understood and knew what was happening."
"The staff is very friendly from the moment you walk in the door. Knowledgeable nursing staff that took the time to answer any questions that I had. I didn't feel like I was just a client name and number to them I honestly feel like I was one of there friends. The atmosphere was warm and inviting. In fact I mentioned to the nursing staff that I was surprised to see a doctor's office did actually cared about patients and what there going through. Even though I had no proof of the way I was feeling they took to heart everything I said and are trying to do other tests to figure out what's going on. I appreciate it ☺️. Katie Rentsch"
"No one enjoys a doctor visit! But at GI Alliance I was literally checked in and headed to see the doctor within 3 minutes. Doctor was extremely friendly informative! She talked in terms we all can understand and explained the process and procedure I will be having. Definitely going back!!"
"Shelby Cochran N.P. is excellent! She takes her time to listen & worked at finding solutions to all my digestive issues. It took her careful plan of action, patience, changing the foods I consumed to achieve better health today. Thank you to all involved in my care."
"Everyone who worked there was super! They took pains to explore issues and followed up on questions!"
"I was shown kindness and patience. A true caring team of Doctors, nurses and all the staff. Thank you."
"The facilities are well organized. I was seen in a very timely manner. The staff was very courteous and understanding and very supportive. My treatment plan was set up so that I wouldn’t be delayed and relief of my symptoms. I highly recommend this group."
"Everything was detailed, and understandable."
"They where all nice and friendly.they listen to they problems you have answer questions u have and do all they can to help you with whats going on with you I highly recommend"
"Everyone in the office was very professional. I felt they listened to me and were very understanding."
"They have been very very nice & worked with me while I was sick."
". They are fantastic. They go above and beyond. All are very professional, kind and understanding.I will continue to use them will refer them to friends, family and colleagues."
"Thank you GI Alliance for caring and making my quality of life so much better."
"The doctors are great, infusions get started quickly. Friendly staff and nice clean office."
"My experience at the GI Alliance clinic was EXCELLENT!!! From the moment you walk in you feel welcome. Thanks to the attention of Shelby Cochran and the nurse who was also my interpreter, they were SUPER!!! with me well, all the staff; They made me feel confident, comfortable and in a very safe place. I appreciate your hospitality. Blessings💜"
"(Translated by Google) My experience at the GI Alliance clinic was EXCELLENT!!! From the moment you walk in you feel welcome. Thanks to the attention of Shelby Cochran and the nurse who was also my interpreter, they were SUPER!!! with me well, all the staff; They made me feel confident, comfortable and in a very safe place. I appreciate your hospitality. Blessings💜 (Original) Mi experiencia en la clínica GI Alliance fue EXCELENTE!!! Desde que entras te sientes bienvenida. Gracias a la atención de Shelby Cochran y la enfermera quien también fue mi intérprete, se portaron SÚPER!!! conmigo bueno, todo el personal; me hicieron sentir confiada, cómoda y en un lugar muy seguro. Agradezco su hospitalidad. Bendiciones💜"
"Professional staff."
"Dr. Paschal has been treating me for 4 years. I wasn't initially impressed or felt a connection. However, through the years I've come to value him and his staff with much admiration. He's the reason I'm alive today. I'm very fortunate to be his patient."
"Love Dr Cheryl, she takes her time and listens and that’s all you need in a great Doctor!"
"The Dr and staff are wonderful."
"Excellent very caring and like able and professional."
"The nurse practitioner was very professional and very knowledgeable!!!"
"Very professional and friendly service you all are awesome 👍🏻"
"All of the staff, nurse practitioner, RN,,phlebotomist at GI Alliance were professional and caring. I am happy with the care from GI Alliance would recommend Them."
"The people were nice and the person I seen explained every thing Saud will do everything to help me"
"Staff was very courteous and helpful. The assistant who saw me was VERY thorough. I would recommend GI Alliance to anyone who has GI issues."
"I have been going to GI Alliance for a while and love everyone there!"
"This place is great and they are easy to talk with and figure out what’s going on . Great staff as well as the Drs and nurse practitioners💕 thank you !"
"My experience at the GI Alliance clinic was EXCELLENT!!! From the moment you enter you feel welcome. Thanks to the attention of Shelby Cochran and the nurse who was also my interpreter, they were SUPER well behaved!!! with me well, all the staff; They made me feel confident, comfortable and in a very safe place. I appreciate your hospitality. Blessings💜"
"I love GI Alliance of Arkansas! They have helped me to understand my issues. They have given me treatment of issues that easy to understand. I will be back because I have an issue that requires follow up texting and treatment."
"I had a really good experience with this GI Alliance of Arkansas everybody's really nice"
"Dr Ellison and his entire staff are the type of caregivers you only dream about. They come face you, well versed on your issues and determined to get resolve."
"Very knowledgeable and helpful. I am so glad to have found a doctor that is going to be accessible to me."
"I got great service from the time I walked in until I left. Highly recommend!!"
"My journey with Dr. Paschall began around 9 yrs ago. He’s treatment was aggressive with in hours of my test results. And I thank him every day for that. Recently I got very sick, and again he did the appropriate testing, & treatment. He has got me back in check & I am getting stable. He’s mannerism is kind & understanding. When my test results come in, I always get notified by his staff of results & if I need any different treatment. I thank you Dr. Paschall & your staff. Deborah Watt"
"Chelsea is very professional and yet compassionate, always listens to me and my concerns! She always answers any questions that I may have in a way that I’m able to understand! I would recommend her to anyone for GI needs!"
"Knowledgeable and very fast. 10/10"
"Caring, thorough and professional. The Medical professionals are top notch. The staff also. I highly recommend this group."
"Staff who actually sees you in a timely manner!! Cheryl Walsh is knowledgeable and caring. Thanks!"
"My first time at GI and I had a good appt.Staff very friendly and helpful also Apn I seen was awesome and caring so yes would recommend to anyone I know.Thank You!!"
"Dr Wilson was the best she was informative and kind and really cared about how I was doing. Also love dr O’Keefe too I think I have the best care team. Thanks"
"Very Professional and Great assistants in all my Health needs."
"I love Dr. Walsh. She makes me feel good about myself and eases my anxiety. She is amazing!"
"Very efficient and friendly"
"Hi I have been a patient for several years ,I love the service, and all of the workers are dedicated to your health, I will add that billing is terrible, I paid my copay and for months afterwards I was getting billed again and again."
"Great"
"Dr Paschall is so kind, he takes time to listen and to explain. He is very thorough and helps you navigate through your illness. Strongly recommend."
"Professional, friendly, efficient. It was an excellent experience."
"Everyone was so friendly. Informative and made each appointment a positive experience."
"Amber at the Dallas office was very helpful and nice. I finally got my questions answered. I had been passed around by other employees and Washington Regional. Amber took control, told me when she would get back to me. She got back to me that afternoon. Thanks Amber for your caring and go get it done attitude. We need more people like you Best Regards Nancy Reynolds"
"I like to see my Doctor more often than once a year"
"Amber at the Dallas office was very helpful and nice. I finally got my questions answered. I had been passed around by other employees and Washington Regional. Amber took control, told me when she would get back to me. She got back to me that afternoon. Thanks Amber for your caring and go get it done attitude. We need more people like you Best Regards Nancy Reynolds"
"Very well taken care of"
"Appointments are always on time without having to wait to be seen. Personnel really care about their patients."
"Everyone was so nice and helpful. They took the time to answer all my questions and made sure that I understood"
"I struggled with loose bowels for 30 yr until I came to this clinic. Helped me have a more productive life."
"Friendly, willing to take time to listen about your concerns. Offers suggestions on how to better treat yourself. Does have a lot of questions to go through upon arrival. Can use tablet or paper. Be prepared to arrive at least 15 minutes before actual appointment to answer questionnaire. I prefer the tablet so you can just press the next button to those pages that haven’t changed since last appointment."
"Extremely helpful and friendly. Listened and were compassionate."
"Friendly staff informative information"
"One of the best doctors I have, very little wait time to see Dr Paschall. He answers all my questions and doesn't rush through the visit. Him and his staff are very kind and polite people."
"Shelby is excellent. She takes the time to help me understand my condition."
"My questions were answered. Appointments for referrals were quickly scheduled. Everyone was kind and friendly. They seemed compassionate to me"
"I love Dr. Paschell! He is caring, kind, and he listens to me. He also talks to me in a way that I can understand and not over my head."
"I have used Dr. Paschall for several years and he is amazing. I was extremely impressed with everyone and everything at my most recent appointment. I have and will continue to recommend Dr. Paschall to anyone needing a caring physician."
"Great team and always treat me great!"
"My visits always go well and on time with Dr. Paschal. The new office is very nice, great views and easy to access. I get good care with GI Alliance. I definitely recommend."
"The staff, nurses and doctors are very friendly while being professional. They are well educated in their field of medicine. I waited less than 10 minutes in the waiting room before being called to an exam room.Things progressed in a very timely manner once in the exam room. Was told “I will call you tomorrow with tests results.” They did call and discussed the results and a plan of action to help."
"This place is absolutely amazing. This team of people set a new standard by which health care should be provided. I am completely in awe of their professionalism, knowledge, and exemplary customer service. Megan the office manager was the kindest person who went above and beyond to help get care for my mom. Pippa the receptionist, Shelby the nurse practitioner, Bailey the scheduler, and Laura the checkout receptionist were all very kind and professional as well. This team is the healthcare field at its best. They are definitely one rung above the everyone else. Thank you!"
"Great customer service and friendly staff. Dr. O’Keefe and Shelby are both excellent providers and actually take time to listen to your questions and concerns."
"Everyone there were courteous and helpful"
"All is well there. I have been with them for a while now."
"I have been a patient of Dr. Paschall's for several years, and have always been very pleased with his care. I recently moved with him to his new office, and have also been pleased there. I feel that he cares about me and is familiar with my case, thus giving me more personal advise than someone else would. I recently told him that I trusted his advise about a couple of different matters, and would gladly do what he recommended. He's a keeper."
"I love Cheryl but office staff is very slow"
"Everyone there is so nice and helpful."
"I arrived early and they still got me right in. Everyone with whom I interacted was professional and nice."
"Everything was great with one exception. The nurse that called me back and asked the 1st questions seemed to be having a less than stellar day. I felt as if I were an inconvenience for some reason. It was later in the day and they are all probably tired, but being friendly isn't that difficult. I had a bad experience with a customer once. They described me as being politely hostile. Now I understand how they felt. Otherwise, everyone was great and very helpful."
"Very pleasant and knowledgeable caregiver."
"Great clinic, Cheryl Walsh and Dr. Moore are great."
"The staff, Dr Paschall, Ms Marquis are all great."
"Dr. Paschall has been my doctor for 18 years and he is one of the best doctors I have. I have recommended him to my brother and friends."
"NP Cheryl was AMAZING!"
"Very sufficient, conveniently located, dedicated to well being of the patient."
"The nurse who took me back to enter my medical info to the computer was excellent. I am disappointed in the attitude of the PA I saw next. She seemed disinterested and dismissive when I described issues I’ve been having with acid reflux. I have never sent a less than thoroughly positive response to a medical interview before today."
"The staff are nice and professional and really care about your medical care and communicate with you quickly if you have emergency issues"
"Cheryl listened carefully, asked questions, then discussed options with me. She also is checking on my diagnosis from my recent hospital stay. I could not have asked for more."
"Have been patient since 2014 and every appointment has been fantastic. Everyone always friendly and knowledgeable. Also Cheryl is one reason I'm still alive. My wife and I love her for what she's done for us. She's very special!"
"They are compassionate and really listen to my concerns."
"I love Dr. Sydney Vinson and Cheryl Walsh. They both are great and know their stuff. They have great bedside manner all the time. They care about their patients and are very easy to talk to. I've gone to them for years. I would and do recommend them to people."
"Very nice and clean office, building, etc. Very kind from the front desk to the nurses and doctor, explained everything Very well and give you the patient all the options but gives you the best professional opinion. Great care team."
"Had a good experience. Very professional and explained everything in a way that anyone could understand."
"Very caring staff. Good information and communication before and after procedure."
"Dr. Paschall & the entire staff were considerate, professional & made me feel at ease. The check-in process went smoothly & my procedure was on time (& it was late afternoon). When I went to pick up the prep at my pharmacy, I was informed that my insurance required a pre-auth for this particular prep. It was suggested I call the clinic to let them know. I did, & another prep was called in with new directions emailed to me the same day by the clinic. This was my first procedure of this kind & I could not ask for a better experience. Dr. Paschall told me my results quickly & he was very cool. The discharge instructions were easy to follow & they made sure I had emergency numbers if needed. 10 out of 10 recommend!"
"Very friendly and respectful staff, took time to actually listen and talk about my symptoms and didn't make me feel like I was imagining symptoms like other physicians I have seen."
"Professional and caring. She listened. I felt both understood and safe there."
"Great place very nice people"
"Wonderful new facility. Friendly, professional staff. Dr. Paschall is so nice and has taken excellent care of me for years. Highly recommend!"
"Very kind and understanding staff. Also, for what it's worth, the new location is beautiful."
"Dr. Moore is an amazing doctor that really cares about his patients health, he take the time to tell you everything and leaves no questions unanswered. I highly recommend him to anyone."
"My first visit with Chelsea (NP) was ģreat. She was very attentive, listened to me and asked pertinent questions. She summarized my concerns, made her recommendations, and consulted with a physician in the practice and called me back in just a few days as she promised."
"I’ve been a patient with GI Alliance for some time, but recently after my husband’s diagnosis with cancer made it harder for me to be seen in the clinic - they gave me the option for a telehealth visit. Which helped my hectic schedule SO much easier- and my health wasn’t pushed aside so that I could continue to take care of things at home."
"There was confusion on my appt but they worked me in. All the staff were very polite, friendly and efficient"
"Everyone was very nice. Appointment was professional and prompt. Highly recommend."
"Awesome places the staff are very friendly."
"Excellent all around. Ez to talk to snd great listener. Answered all questions i had"
"You guys are awesome"
"I was very pleased with the 2 surgery that I had NWRMC."
"This group is absolutely "Top Notch". While I don't know of anyone that enjoys ANY part of a colonoscopy, they are something we do for our health/life sustainability. GI Alliance of AR made the entire procedure totally painless and tolerable. Dr Paschall was great, the entire staff put me at ease. I would highly recommend Dr Paschall and GI Alliance of Arkansas!"
"Everybody from check in to checkout were nice and professional. Easiest colonoscopy to date. I will definitely be using him again in the future and I will definitely be recommending him to my patients."
"GI Alliance great medical office, wonderful and warm experience from start to finish. Appreciate Dr. Sidney Vinson taking time to go over the procedure clearly and treatment options. Was referred over by my general doctor and can see why. Highly recommended."
"I had to call several times to get a call back, however they were absolutely wonderful when I went for my exam and very understanding and helpful."
"Streamlined check in. Receptionist was very helpful Cheryl Walsh didn't leave me stuck in a room. Saw me on time and listened to me about my symptoms"
"The staff did a wonderful job!"
"Dr. Paschall & his staff are very professional & friendly. They made sure I was comfortable & aware of all aspects of my procedure. It was great that they also followed up AFTER the procedure to check on my well-being."
"Cheryl was very kind and helpful!"
"All the staff was very professional and informative. Dr Paschall was prompt and did an excellent job."
"Extraordinary experience! I felt like their most important patient!"
"My Nurse and my Doctor were very informational. Great experience"
"My experience was great, friendly, professional and thorough."
"Everyone was so friendly, informative, patient, and timely!"
"Highly recommend Dr. Chad Paschal, very professional and caring."
"Very professional, their biggest problem is (if it is a problem) they are overbooked and it rakes too long for you get an appointment. If you a"
"I have seen a nurse practitioner for my needs. The staff at this clinic have all been extremely helpful, courteous and very professional. The one Telemed appointment I had was a great experience, as were the office visits I have had."
"Caring and positive atmosphere to make it as easy as possible to get exams done."
"I had my first visit and felt very comfortable with the visit, the staff and especially with my Nurse Practitioner"
"Very nice man and did a good job on my windshield."
"They are very friendly and helpful."
"From the time I checked til I checked out everyone person was very nice and any questions I had were answered! Highly recommend them!"
"I love my doctor, his nurse practitioner, and nurses. They go above and beyond for me and I feel like I get the best care out there."
"Extremely informative and friendly."
"I love Shelby she listens and we have a conversation about what is going on with me and I feel heard when I see her."
"I have nothing but great things to say about Dr Pascal and North Hills Endoscopy. They took great care of me and were so pleasant to deal with through it all. So I say thank you and God Bless You all."
"Very good and informative."
"The staff was so amazing and very sweet and answered my questions"
"Everyone was very polite and helpful"
"Chelsea Marquis took time to listen, really listen. Something so rare in today’s world."
"My provider Cheryl Walsh is amazing. She is kind but straightforward and makes difficult conversations much easier to have. I wish all my medical providers were like her. I can't say enough."
"My visits have been good and Cheryl Walsh has been very good to work with."
"I was listened to and a EDG was scheduled. It makes me feel like I may get some answers. It is always nice when they listen to you closely instead of just thinking that you’re a complainer and old."
