Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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Reviews for GI Alliance of AR Springdale
"I got great service from the time I walked in until I left. Highly recommend!!"
"Very knowledgeable and helpful. I am so glad to have found a doctor that is going to be accessible to me."
"My first time at GI and I had a good appt.Staff very friendly and helpful also Apn I seen was awesome and caring so yes would recommend to anyone I know.Thank You!!"
"Very Professional and Great assistants in all my Health needs."
"Knowledgeable and very fast. 10/10"
"Caring, thorough and professional. The Medical professionals are top notch. The staff also. I highly recommend this group."
"I love Dr. Walsh. She makes me feel good about myself and eases my anxiety. She is amazing!"
"Jamie Young is an excellent Aprn. I got in on time and her and Cassie are taking care of me"
"Very efficient and friendly"
"I have been to alot Of Drs, this was my first time here. The staff was wonderful, the nurse shelby and her nurse made me feel like I have been going there a long time!"
"Dr Paschall is so kind, he takes time to listen and to explain. He is very thorough and helps you navigate through your illness. Strongly recommend."
"Hi
I have been a patient for several years ,I love the service, and all of the workers are dedicated to your health, I will add that billing is terrible, I paid my copay and for months afterwards I was getting billed again and again."
"Amber at the Dallas office was very helpful and nice. I finally got my questions answered. I had been passed around by other employees and Washington Regional. Amber took control, told me when she would get back to me. She got back to me that afternoon. Thanks Amber for your caring and go get it done attitude. We need more people like you
Best Regards
Nancy Reynolds"
"I like to see my Doctor more often than once a year"
"Everyone was so friendly. Informative and made each appointment a positive experience."
"Professional, friendly, efficient. It was an excellent experience."
"Appointments are always on time without having to wait to be seen. Personnel really care about their patients."
"Everyone was so nice and helpful. They took the time to answer all my questions and made sure that I understood"
"Friendly staff informative information"
"One of the best doctors I have, very little wait time to see Dr Paschall. He answers all my questions and doesn't rush through the visit. Him and his staff are very kind and polite people."
"The staff, nurses and doctors are very friendly while being professional. They are well educated in their field of medicine. I waited less than 10 minutes in the waiting room before being called to an exam room.Things progressed in a very timely manner once in the exam room. Was told “I will call you tomorrow with tests results.” They did call and discussed the results and a plan of action to help."
"Great team and always treat me great!"
"Shelby is excellent. She takes the time to help me understand my condition."
"I love Cheryl but office staff is very slow"
"Great customer service and friendly staff. Dr. O’Keefe and Shelby are both excellent providers and actually take time to listen to your questions and concerns."
"All is well there. I have been with them for a while now."
"Everyone there were courteous and helpful"
"I have used Dr. Paschall for several years and he is amazing. I was extremely impressed with everyone and everything at my most recent appointment. I have and will continue to recommend Dr. Paschall to anyone needing a caring physician."
"I have been a patient of Dr. Paschall's for several years, and have always been very pleased with his care. I recently moved with him to his new office, and have also been pleased there. I feel that he cares about me and is familiar with my case, thus giving me more personal advise than someone else would. I recently told him that I trusted his advise about a couple of different matters, and would gladly do what he recommended. He's a keeper."
"My visits always go well and on time with Dr. Paschal. The new office is very nice, great views and easy to access. I get good care with GI Alliance. I definitely recommend."
"Great Drs and great service"
"NP Cheryl was AMAZING!"
"Very sufficient, conveniently located, dedicated to well being of the patient."
"Dr Wilson was the best she was informative and kind and really cared about how I was doing. Also love dr O’Keefe too I think I have the best care team. Thanks"
"I arrived early and they still got me right in. Everyone with whom I interacted was professional and nice."
"Very pleasant and knowledgeable caregiver."
"Everything was great with one exception. The nurse that called me back and asked the 1st questions seemed to be having a less than stellar day. I felt as if I were an inconvenience for some reason. It was later in the day and they are all probably tired, but being friendly isn't that difficult. I had a bad experience with a customer once. They described me as being politely hostile. Now I understand how they felt. Otherwise, everyone was great and very helpful."
"The staff are nice and professional and really care about your medical care and communicate with you quickly if you have emergency issues"
"Dr. Paschall has been my doctor for 18 years and he is one of the best doctors I have. I have recommended him to my brother and friends."
"Great clinic, Cheryl Walsh and Dr. Moore are great."
"Great"
"Everyone there is so nice and helpful."
"The nurse who took me back to enter my medical info to the computer was excellent. I am disappointed in the attitude of the PA I saw next. She seemed disinterested and dismissive when I described issues I’ve been having with acid reflux.
I have never sent a less than thoroughly positive response to a medical interview before today."
"Cheryl listened carefully, asked questions, then discussed options with me. She also is checking on my diagnosis from my recent hospital stay. I could not have asked for more."
"Very caring staff. Good information and communication before and after procedure."
"Very friendly and respectful staff, took time to actually listen and talk about my symptoms and didn't make me feel like I was imagining symptoms like other physicians I have seen."
"Had a good experience. Very professional and explained everything in a way that anyone could understand."
"Very nice and clean office, building, etc. Very kind from the front desk to the nurses and doctor, explained everything Very well and give you the patient all the options but gives you the best professional opinion. Great care team."
"I got right in for my appointment and everyone was very friendly and helpful! They answered all my questions and explained things very well!"
"Dr. Paschall, was a great help, very professional, would highly recommend!"
"Have been patient since 2014 and every appointment has been fantastic. Everyone always friendly and knowledgeable. Also Cheryl is one reason I'm still alive. My wife and I love her for what she's done for us. She's very special!"
"I love Dr. Sydney Vinson and Cheryl Walsh. They both are great and know their stuff. They have great bedside manner all the time. They care about their patients and are very easy to talk to. I've gone to them for years. I would and do recommend them to people."
"Dr. Paschall & the entire staff were considerate, professional & made me feel at ease. The check-in process went smoothly & my procedure was on time (& it was late afternoon).
When I went to pick up the prep at my pharmacy, I was informed that my insurance required a pre-auth for this particular prep. It was suggested I call the clinic to let them know. I did, & another prep was called in with new directions emailed to me the same day by the clinic.
This was my first procedure of this kind & I could not ask for a better experience. Dr. Paschall told me my results quickly & he was very cool. The discharge instructions were easy to follow & they made sure I had emergency numbers if needed. 10 out of 10 recommend!"
"Extremely helpful and friendly. Listened and were compassionate."
"They are compassionate and really listen to my concerns."
"Chelsea is very professional and yet compassionate, always listens to me and my concerns! She always answers any questions that I may have in a way that I’m able to understand! I would recommend her to anyone for GI needs!"
"Awesome places the staff are very friendly."
"I love GI Alliance of Arkansas! They have helped me to understand my issues. They have given me treatment of issues that easy to understand. I will be back because I have an issue that requires follow up texting and treatment."
"Everyone was very nice. Appointment was professional and prompt. Highly recommend."
"Great place very nice people"
"Everybody from check in to checkout were nice and professional. Easiest colonoscopy to date. I will definitely be using him again in the future and I will definitely be recommending him to my patients."
"I had to call several times to get a call back, however they were absolutely wonderful when I went for my exam and very understanding and helpful."
"Professional and caring. She listened. I felt both understood and safe there."
"GI Alliance great medical office, wonderful and warm experience from start to finish. Appreciate Dr. Sidney Vinson taking time to go over the procedure clearly and treatment options. Was referred over by my general doctor and can see why. Highly recommended."
"I’ve been a patient with GI Alliance for some time, but recently after my husband’s diagnosis with cancer made it harder for me to be seen in the clinic - they gave me the option for a telehealth visit. Which helped my hectic schedule SO much easier- and my health wasn’t pushed aside so that I could continue to take care of things at home."
"My first visit with Chelsea (NP) was ģreat. She was very attentive, listened to me and asked pertinent questions. She summarized my concerns, made her recommendations, and consulted with a physician in the practice and called me back in just a few days as she promised."
"There was confusion on my appt but they worked me in. All the staff were very polite, friendly and efficient"
"I was very pleased with the 2 surgery that I had NWRMC."
"I have been with Dr Pascall, since shortly after he started his practice in Fayetteville. I would and have recommended him to my family and friends. I appreciate his caring and friendly manner. I value his opinion and trust him to always advise what is best for me. Thank you, Dr. Pascall"
"This group is absolutely "Top Notch". While I don't know of anyone that enjoys ANY part of a colonoscopy, they are something we do for our health/life sustainability. GI Alliance of AR made the entire procedure totally painless and tolerable. Dr Paschall was great, the entire staff put me at ease. I would highly recommend Dr Paschall and GI Alliance of Arkansas!"
"The nurse practitioner was very professional and very knowledgeable!!!"
"Excellent all around. Ez to talk to snd great listener. Answered all questions i had"
"Extraordinary experience! I felt like their most important patient!"
"Everyone was so friendly, informative, patient, and timely!"
