GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Everyone was great! The receptionist when you first walked in is very pleasant. The nurses and Dr. Call were awesome.. thanks for the great professionalism."
"My husband has been going to GI Alliance for several years now, and recently had quite a mountain to climb. From the office staff to the nurses, to Dr. Kahl and Dr. Smallwood, you simply couldn’t ask for better. Look no further if you want someone who has a passion for what they do, as well as compassion for their patients. Whether you’re in Dallas or OKC, make the drive. From our experience, you won’t find better."
"Dr Kahl and staff are wonderful! My wife and I both go there and we’re not going anywhere else! They are very kind, knowledgeable, and professional!"
"Recently had a colonoscopy which as some of you know is pretty miserable though the people at GI alliance Sherman were kind understanding concerned helpful and just a pleasure to deal with from the front desk all the way to the doctor which made difficult morning much mu h easier thank all of you very much"
"I arrived 20 minutes later than my check-in time, but 10 minutes before my appointment and they sent me away. I was frustrated, but was glad they honor the patient’s time. I went the next day at my check in time and I was done with my appointment 20 minutes later, before my scheduled appointment time. However, I am choosing to use a different GI doctor because you don’t meet the GI who does the procedures before your procedure. You only meet the PA. The PA was great, but I want to meet the doctor before a procedure."
"Very good. Orderly and helping, knowledgeable. I would rather have a date setup while I am there instead of getting a phone call at a later time, though."
"Everything went smoothly. They allayed my fears with a little Versed and I was happy as a clam. The tests were all done when I came out of them and I was easily aroused and toddled on off home. Highly recommend this facility!"
"My first visit and everything went well the staff were very nice and friendly made me feel appreciated thank you GI Alliance well done keep striving for excellence."
"It was my first visit and everyone was so nice and helpful. Dr Frye was very helpful and professional. I can't wait to see her again and get to know her as my new Dr"
"I was treated very much with compassion and care. Spent time answering any questions I had. Very patient easing my concerns. I would highly recommend this practice and caring staff."
"First time patient here so I was very nervous. After my appointment I was so pleased! The staff is very friendly, professional and informative. They take their time to explain everything to you and answer any questions or concerns. I feel that they actually care about you as a patient. Can not recommend this practice enough!"
"The front desk, was very professional, but also friendly. The nurses were all friendly and worked as a great team. They all made you feel comfortable and not as a patient waiting in line, more as a family member that they were taking care of. Everything was done in a timely matter and kept going smoothly. I definitely would go back, but let’s hope not for a long time."
"From the front desk all the way to the Dr, everyone was very nice and professional. It's not a place we like to visit but the office staff and Dr make the visit very comfortable. I would recommend this office! 10 out of 10!!"
"It was good, I liked the NP Desiree Frye that I saw, I only can’t give it 5 stars as I personally have struggles dealing with doctors in general and the office has a lot of perfumes/scented plugins which I am allergic too, the NP was great, she listened well and sent me out for testing and the testing isn’t super booked out either so if I didn’t already have a full schedule I could have gotten testing done within a few days, she also took the time to explain to me what the next steps were depending on either results of the test"
"It was good, I liked the NP Desiree Frye that I saw, I only can’t give it 5 stars as I personally have struggles dealing with doctors in general and the office has a lot of perfumes/scented plugins which I am allergic too, the NP was great, she listened well and sent me out for testing and the testing isn’t super booked out either so if I didn’t already have a full schedule I could have gotten testing done within a few days, she also took the time to explain to me what the next steps were depending on either results of the test"
"Never a procedure that anyone looks “forward” to scheduling but GI Alliance was very professional, friendly, and understanding. Highly recommended ♥️"
"Waiting time in lobby about 10 minutes. The waiting time in the exams room was only about 5 minutes until the provider came in. I saw the nurse practitioner. She has a great bedside manner. She asked questions and made sure I understood."
"Very friendly staff and practice. I work with Desiree Fry and she will take the time to listen and help with the problem. I recommend this practice and they have a new nice office!"
"Dr.Fletcher is the one to go too. The nurses are the best ever. Tonya,Pam,Kimberly and Baleigh I send you my deepest appreciation in your kind, professional Care. You guys are just exceptional. Thank you so much.Bless y’all. Gary Crouse"
"I had waited for 2 months to get an appointment with a digestive disease doctor in my home town. Qst appointment for postponed until the next month, then that one got postponed for almost 3 months. I understand party of this was because of Covid. So I asked my regular Dr to recommend someone else. Although it is an hour and a half drive, I was seen within less than 2 weeks of her office calling and my procedure was done in less than 2 weeks. Everyone was so nice and friendly, worked with me around my work schedule, and my follow up was scheduled before the procedure was even done. Even if I have to drive that far, I will recommend this group to everyone."
"I was very nervous going in. That feeling was eased after my appointment. I am very pleased. I feel that my well being both physical and mental were dealt with in a very professional and personal manner. I would refer to anyone."
"Everything was great. The Doctor, Nurses, and also the other personnel was done in a timely and friendly manner. Thanks to all the staff. I highly recommend Baylor Scott and White to everyone."
"Been going here for years. Fletcher and Smallwood have been amazing and Fletcher in particular is always awesome. I've felt like a close friend with the docs and nurses and they work hard to get me in my best health. They've literally saved my life several times. Without them working with me and my medications I would be dead or in daily pain"
"I have always been treated very nicky by the entire staff. Desiree Frye takes her time with my appointment. She doesn't act like she is in a hurry to get to the next patient. She asks me questions about myself and listens to what I have to say. She is very attentive. I do love the people there. They make me not dread going to the Doctor like so many place do."
"Dr Young, his staff and the professionals at Baylor, Scott and White displayed sincere care during my procedure. I would highly recommend Dr Young to all of my friends. Thanks to you all!!!"
"Dr. Young is the greatest. He makes your experience as pleasant as possible. He's very funny! Thankful for me I only have to see him once every 10 years. I hope he stays around for a awhile."
"This was my first time visit with Dr Smallwood . Everyone was very nice in office . And I was very impressed with Dr Smallwood . He was very patient and was helpful with what I needed to have done . I still have to follow up with a procedure . So am looking forward to seeing him again and feeling better . I would recommend him !!!"
"Very pleased with the ease in which the process was done. Able to see the NP Desiree quickly. Both she and Dr. Young followed through, ensuring not only I as the patient was informed of what was going, but kept my husband informed as well. NP Desiree returned my calls, answered my questions and never made me feel rushed."
"Dr Smallwood and staff are a fantastic team! If you are considering Dr Smallwood, then look no further. Dr Smallwood is by far the best GI surgeon and specialist I have come across. After several other doctors have Mr either no additional help or willing to fix what others messed up, Dr Smallwood was able to fix what they didn't for over 6 years. That was 6 years that had I seen him, would not have been wasted in pain and suffering!"
"I have been to several Drs in my life over the last 25+ years with my stomach / intestines issues and Dr Smallwood has been the BEST so far at taking the time to fix me ... I would highly recommend him for your needs ..."