GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"They were very friendly and explained the procedure and even after it was done I went for a follow up there was one doctor that was concerned about me to have something checked out and she called everyday to see if I had gone to have it checked out everything was OK but it was awesome that she cared enough to call everyday to see how I was I really appreciate that and that you"
"San Antonio gastroenterology is the absolute best place to go if you need any kind of help in that area. Dr Ernesto Guerra founded Saga and still works there. He's the best and he only hires the best. God bless them All"
"Every one of your staff are very friendly, helpful and supportive when they see a patient in need. We have been with Dr. Guerra for many many years and he too is the best doctor ever. Thank you."
"I like everything. From the time I walk in the door to the time I leave is a very pleasant experience. Dr Moore is sensitive and very caring. She looks into everything we talk about. Sheโs an awesome doctor,"
"Everyone on staff was very friendly. Our only concern was the wait time. We came for a followup after a colonoscopy. We waited 2 hours to see a Dr to tell us everything was fine. Many others arrived after us. They went in ahead of us."
"San Antonio Gastroenterology Associates 520 E. Euclid Ave. San Antoino, TX 78212 Their there to do their job sign you in wait your turn could be 15 minutes to 30 45 at most. But yet they want you there 15 minutes early to sign in. Their focus on getting you in and out once your in the waiting room to see the PA never see the dr. But again they do their jobs and move you out. Now to get your results. Takes them for ever I had to call several times to get them. But the only reason I stay with this office is cause when I do se Dr Guerra his very good ๐ at what he does. On the other hand would very much like to thank James and Laurie, and his staff. Such nice individuals every single one of them. At Heartlink cardiac rehab 8811 Northeast Village Dr San Antonio TX 78217 I was completely impressed with their professionalism and customize service that made me focus, and was enjoyable to do my heartlink cardiac rehab with them. They efficiently organized our exercises to some fun music and now that I'm done with my physical therapy I carry the same organization to my gym workouts and it makes it fun and not so much a task and much easier to complete my routine instead of doing 15 minutes on 3 different machines 3 times a week I'm doing 4 to 5 days 20 to 30 minutes on each machine and at home I'm able to do and hour on my treadmill. They've given me that motivation to continue. And not be scared or afraid to improve and demonstrate my ability to break down my workouts into a manageable hour and feel good once I'm done for the day. Thank you all I definitely appreciate your support God bless you all. Continue doing what you're doing cause it matters more than you know. Gives us back more than just our confidence. Gives us back the ability to know that we can do better and not feel less then we are. Miss you all ! But one last thing don't put the food channel on put a fun game show on instead! Sincerely Janie Trevino โก"
"The appointment went smoothly and my medical issues were clearly explained. Only issue was, the referral to the surgeon was not contracted with my medicare insurance provider. I hame having to wait until another physician is identified to continue my treatment process."
"A wall sign in rear waiting room says no electronic devices so I didn't take my cell phone back with me and wasn't able to communicate with my husband. Staff was too busy to relay my status in recovery and when my husband asked he was told to just wait. She wasn't rude just not helpful."
"Everyone was great,,,receptionist very helpful, Ken checked me/got IV in 1 stick ๐, Aaron took me to the procedure room, Crystal was there and remembered me from EGD to help set up scopes. Tom, anesthesia, was great with anesthesia/worke up right at end so fast recovery,, perfect. Annie was great in recovery. Bess was there too from my EGD. Sorry did not meet man working on scopes but thank you for working with scopes and computers. Sorry they were acting up and had to be rebooted. Thanks to all the team, was great from start to finish. And, of course, Dr. Malllkarjun was wonderful."
"I visit here last year and I must tell you it was a great experience ๐๐ฝDr.Serna and his staff treated me with the upmost respect! They took very good care of me ๐ฅฐ I recommend this Gastroenterology to anyone out there awesome job guys. Thank all of you๐๐ฝ Gods bless you ๐ซถ๐ฝ"
"This clinic of a group of gastroenterologists is a well run operation. All of the staff are genuinely concerned with the patients, and are always helpful and available."
"I visit here last year and I must tell you it was a great experience ๐๐ฝDr.Serna and his staff treated me with the upmost respect! They took very good care of me I recommend this Gastroenterology to anyone out there awesome job guys. Thank all of you๐๐ฝ Gods bless you ๐ฝ"
"The visit with PA was great. She was kind , patient and understanding. However the MA who escorted me in was unkind . The BP electric cuff required two attempts and hurt me. The readings were high. She said would retake. She did not attempt to remove cuff, so I took off and attempted to place on other arm. She grabbed it from me. I responded. " you don't need to do that" she responded " you didn't needed to pull off your cuff" I am a nurse. I knew how to handle the cuff. In addition, my sister had passed away several days earlier. I did not needbany further confrontation. Thus, I remained quiet not making eye contact during the history review. I did make the PA aware as well. Ty."
"I'm one who doesn't like waiting and I didn't have to wait long at all. The girls up front are very nice. The only thing I would improve on is how long you have to wait on the phone. But other than that everything is good."
"Our family has been using SAGA for more than 30 years. We appreciate their skill and concern about our well being. It is more than a business with all of them."
"Smooth process from start to finish. My husband and I have both had a colonoscopy at S.A.G.A. We were told we'd be at the facility 2-2.5 hours and each visit was never more than 2.5 hours. The staff members from the front desk to the recovery room were great. Very friendly, caring and compassionate. We were called prior to the procedures to pay our portion of the facility bill. It was nice to have that all taken care of before hand. No one looks forward to this procedure, but the folks at San Antonio Gastroenterology Associates do their best to make it a positive experience. I would definitely recommend S.A.G.A. for all of your gastro needs."
"Because each and every one of yโall are the best I really do thank yall and appreciate yall keep up the awesome work blessings ๐๐ฅ๐ช๐๐๐"
"Friendly and professional staff. I had an excellent consultation w/ Ms. Moore the practitioner on duty for Dr.Guerra. I was taken care of in a prompt manner. Thank you for taking Good care of my concerns."
"My appointment with Cynthia Guzman was very informative and helpful. We discussed pros and cons on further colonoscopies and concerns if these symptoms occurred . I had questions about a high protein diet recommended by PT, other diet issues and function and demonstrated an important web site which would show different ingredients and components from all restaurants in town. She was wonderfully professional, informative, listened well and answered all my questions. My PT was surprised at all information and education she so willingly volunteer. Diane McMains, M. D."
"Procedures are not typically fun to experience in the hospital...๐ except all that changes when you have a superb health care team! As we get older heath issues can mount. Thank you Methodist Metropolitan for outstanding support and service ๐. It's number one in health care service!"
"Ms.Raygoza is very compassionate and caring about her patients. Her unique attitude and professional knowledge helps me as the patient to understand my medical conditions and the treatment she offers. Highly recommend her as a provider."
"The infusion clinic at SAGA is comfortable and well staffed. The nurses Natalie and Valarie are very cordial and efficient. I am very pleased with my treatment."
"After numerous procedures using Dr Joseph Johnson and his staff I continue to be totally happy with each step of my care. Everyone within the organization is friendly, always helpful and professional each step of the way. I would highly recommend SAGA."
"Have been a patient at this practice for several years. Dr. Franklin is wonderful. Heโs attentive, thorough, caring and a great physician. His staff are always friendly. I highly recommend this group"
"Dr. GUERRA and his staff are the best. Everyone is extremely professional and very kind, helpful. They didn't make me feel uncomfortable ๐. Dr. Guerra is very hands on making sure you are aware of procedure. Romanita Martinez."
"I recently had a procedure at this facility. It was handled very professionally and I had no issues. It was painless and was done in a timely manner. Everyone was very nice to me and concerned for my well being. I would definitely recommend coming here and you will be happy you did."
"I was treated with respect and my issues addressed. I actually met Dr. Johnson! I went to another GI and only dealt with the PA. The PA Ms. Guzman actually showed me in a picture where my problems are and it matches where I feel the pain. No one has ever done that. Very satisfied."
"I was referred to this office by my husband & was very impressed. Everyone was great! I felt really comfortable talking to Dr Johnsonโs PA & Harley for scheduling. Thank you for being kind & easy to talk to."
"As usual, Patricia was so helpful. It's always a pleasure to meet with her. This time I didn't have any major problems but Dr Guerra and she were so helpful when I was actually very ill. Thanks be to God for such good health providers"
"My visit was good. Saw a nurse practitioner 1st time. She was very nice, and knowledgeable and about regarding my issues. The office staff always friendly. Very pleasant visit."
"They treated like I was family, very nice people that work their also the Dr I spoke to also said she's gonna get me all fixed up and figure out what's the problem with me.. She was very nice and concerned about my health.."
"Dr Harmon has been my doctor for the past 20 plus years, he is so kind and caring. He listens to all of my concerns and explains all treatments and medications in details, so I can understand. I wholeheartedly recommend him for anyone looking for an awesome Doctor ๐"
"I love this practice. It does take a while to be seen, but itโs worth the wait! Dr. Otero is very friendly, patient, and understanding. His PAs, which Iโve seen both, are excellent and very considerate of patient care and comfort. The nursing staff is always friendly and willing to listen and help. 12/10 highly recommend!"
"Waiting time was better than previous visits. Although P.A. Malone was informative, I feel rushed as if she has a 10-minute limit. I was used to Dr. Guerra's personal attention."
"The woman that took my payment was very rude and insensitive. "May I pull up a chair, I can't stand long" just few more questions. She ignored my request."
"Dr.Moreno & Staff are alwayz friendly & welcoming !!! Been to too many places where front desk staff just act like they honestly don't care or like what they're doing !! Like , why get in a career that makes You unHappy & in turn makes Patients \ Visitors feel horrible on top of what they're already experiencing ! Thankz to ALL of Ya !!!!!!!!!!!!!"
"Outstanding..,all contacts with staff were professional and courteous.:PA Moore expedited my tests and consequently the information information into my diagnosis."
"Excellent service, the results were very well explained. Dr's Guerra Assistant, Mrs Moore was very patient n attentive to my questions n concerns. They didn't took long to call me in. I was very pleased w my visit, thanks!"
"Very satisfied with consulation.Would like to see Dr. Ayala more often.I have a co pay of $15.00.,but the front desk always says I don't have a co pay n am billed later thru the mail, which is a hassle for me to have you mail payment."
"Welcome by very friendly and efficient staff. Doctor familiar with my case and explanation of procedures was very clear. Dr. Flores has taken care of my health for the last two decades. Highly recommended."
"There was some confusion on who was delivering the dishwasher, but the communication with the installer was amazing. When he installed the dishwasher, he was professional and courteous."
"I had to wait 6 weeks to see Dr. FLORES, but time went by quickly. I arrived at 12 for a 12:15 and it was no waiting. Appointment on time. Like that! Great consultation with the doctor. A colonoscopy scheduled to identify any problems I might have. Glad it's this year! Thank you doctor and staff. Everyone answered all my concerns and questions. I've been a patient for at least 20 years, recommend."
"San Antonio Gastroenterology this office was proficient with customer service friendly informative and the PA Moreno was insightful giving me information that I didn't have before making me feel at ease I would recommend this office to anyone that needs a GI doctor"
"Had 2 procedures done by Dr. Otero. Excellent anesthesia as well as pre and post procedure care by nursing staff. Dr.Otero explained results after procedures, very personable, answered any questions I had."
"Staff is very thoughtful and helpful and my PA and Doctor are very nice and explain everything very well, Iโve been with my Doctor for many many years, I trust him completely."
"Very kind everyone. And you feel very confident and secure that you are in good hands. The doctor is very friendly and his work is excellent, you don't feel anything."
"Everyone is very kind. And you feel very confident and secure that you are in good hands. The doctor is very kind and his work is excellent, you don't feel anything..."
"Exceptional experience from creating the appointment all the way until my procedure and after. Great care was given and everything was explained in detail, prior to and after my procedure. Thank you to the SA Gastro Team!!"
"From the front desk to the medical staff, weโre all very helpful, informative, took time to listen to my concerns, and showed their true caring for my well being, all around awesome GROUP of Employees, GOD bless them all and their families"
"I dealt with Travis Holloway to have my d gallbladder removed. I had other issues he was concerned with. He ordered a lot of tests including lab work. The day of surgery even more blood work. His demeanor was very pleasant and he asked a lot of questions. Thoroughly pleased with entire process."
"My visit to SAGA was excellent. The PA explained everything I needed to know very clearly about my condition which is colitis. I would certainly recommend SAGA to family and friends."
"(Translated by Google) Very kind everyone. And you feel very confident and secure that you are in good hands. The doctor is very friendly and his work is excellent, you don't feel anything. (Original) Muy amables todos . Y te sientes con mucha confiansa y seguridad que estรกs en buenas manos . El doctor muy amable y excelente su trabajo , no se siente nada.."
"Staff in the lobby area were professional and friendly, P.A was amazing, she was kind and understanding of my concerns! Bloodwork was drawn and once again staff was friendly and professionalโฆ didnโt feel a thing when my blood was drawn. Really would recommend this office."
"Went to my Dr's. appt and met with the P.A. Ms. Moore for the first time and I found her to be kind and patient. Eager to get to the root of the problem! I really felt cared for! I truly liked her. ๐"
"Very attentive staff. Everything is explained thoroughly in layman's terms. PA Ana Raygoza is an outstanding PA. Knowledgeable, thorough, and empathetic."
"The staff was exceptional! From check-in to Dr. Otero, they were such a great team. Each handled their role so professionally. They worked together so well that my appointment went so smoothly. I would highly recommend Dr. Otero and his staff."
"Since I've been going to see Dr Guerra and his staff at SAGA, he has provided me with excellent medical care. Those who have him or anyone in the SAGA staff are fortunate."
"Dr Moore was able to answer all my questions. She made me feel very comfortable. And took the appropriate time to explain everything to me. Iโm very satisfied."
"Dr. Spencer and Dr. Guerra and all the staff there are fantastic. They are very friendly and make sure you are taken care of. They listen to your concerns and do their best to answer all questions you may have. I am very pleased with the care I receive from them."
"All my respect for Dr Ernesto Guerra & Dr Karen Spencer for their good care of my health. I highly recommend "SAGA" to anyone with issues of the stomach.๐๐"
"PA Raygoza was extremely professional with genuine empathy. She looked at me while I spoke. She didn't rush me or interrupt me. She was incredibly professional and kind."
"The doctors and staff are the most organized individuals I have ever known. My colonoscopy was a breeze follow up was even better. Everyone was so friendly."
"These wonderful people are downright angelic, from the CHRISTIAN lady who signs you in to all the efficient, professional, genuinely courteous and compassionate staff. Dr. Guerra and Ms, Karen Spencer are amazing CHRISTIANS."
"The waiting time was minimal pleasant and caring staff, nurses and P.A. Spencer explained my endo. results and listened to my question and concerns. Iโm glad she took her time to listen and explain. Great experience!"
"Soon I arrive to the clinic, somebody provide me with a mask and ask me to sign in and they call me right away. Everyone was very professional. And they new there post very well."
"Everyone is friendly and helpful! I feel confident I can call my Dr for any serious issues I am experiencing. The PA Moore is the person I see for routine checkups. She is helpful and gives me good advice that I know I need to follow!"
"I was very pleased with the care that PA Becker gave me. She was very thorough in my examination and precise in explaining to me any questions that I had. Also very deligent in setting up my appointment for my procedure and prescribing me medications to help ease my discomfort. I would highly recommend SAGA to other people who have similar maladies as I do."
"Awesome visit everyone was very professional, friendly, and compassionate, like always. The visit went very smoothly and I was out at a reasonable time. I have been a patient of Dr. Otero for over 35 years and have never had a unpleasant visit."
"The young ladies registering patients were very nice. The pregnant young lady was very friendly and pleasant. Once I was taken back to see PA Veronica she came in very quickly. She's very nice and knowledgeable. She asked questions and explained what I needed to have done. My whole experience was a quick process and very pleasant. I was very pleased since I was a new patient."
"I've always been very satisfied with the services I've received from this clinic. The Dr's are very attentive, very knowledgeable & have very good bedside manners with the patients. Are very good listeners & very empathetic. The staff is very friendly & very knowledgeable & very professional. I'm very content with my Dr's there & very satisfied with all the staff. Keep up the great job. Thank you. ๐"
"Dr. Richard Otero is the best doctor along with the PAโs & NPโs. My husband is a patient of Dr. Otero for 10 years now & is very pleased with Dr. Otero. โค๏ธ๐โ๏ธโค๏ธ Thank you!"
"Dr. Otero is my Dr. But I had the pleasure of having my appointment with PA Reygoza. She made my visit very informative, and pleasant, and very thorough in my evaluation and explaining any questions I had. I definitely will recommend my friends and family to SAGA."
"(Translated by Google) All the staff are very friendly and very professional, Dr. Guerra is very professional and kind Thank you for everything (Original) Todo el personal es muy amable y muy profesional, el doctor Guerra es muy profesional y amable Gracias por todo"
"I have been going to SAGA for years! The staff is always amazing. They are quick to reach out and answer your questions. I would totally recommend them!!"
"Soon after I arrived, the staff quickly got me ready for my appointment. Not in a rushed manner but in an efficient one. The wait was reasonable to try he the PA for my consultation. I was well informed of my procedureโs process and I had my next appointment in less than two weeks."
"I was very impressed with my PA Patricia Moore. She had me put my daughter on the phone so she could give her details on my visit. I thought that was wonderful since I usually forget what I am told. The office workers are all very nice.โค๏ธ"
"All the staff is ready to make you feel comfortable and put you at ease by answering all your questions. They are caring when it comes to your needs before and after procedures by making sure the preparations before and after the procedures go smooth. They tend to your needs. I would highly recommend this place where they are not only professional but caring at the same time."
"PA Karen Spencer always takes the time to listen to you and whatever issues and concerns you have regarding your health. She is extremely patient and goes the extra mile to help you."
"Love coming here, staff is very friendly and the doctors really listen to your concerns and if something doesn't work for you they help you find something that will. They always make sure that you are well taken care of."
"I like everything. From the time I walk in the door to the time I leave is a very pleasant experience. Dr Spencerโs is sensitive and very caring. She looks into everything we talk about. Sheโs an awesome doctor,"
"I am always treated professionally especially when running late with appointments. PA Moore is very knowledgeable and engages in conversation even when she is behind in appointments. I enjoy visits with her because she is real, truthful and doesnโt just tell me what I want to hear. Thanks"
"Was a friendly atmosphere excellent customer care service and my experience with the PA Physician Cardona was excellent also. There staff was very friendly and very helpful. EXCELLENT SERVICE... THANK YOU THANK YOU ALL"
"Excellent service and the staff with the up most care to the patients. Very cooperative and caring about us patients which I saw and very glad with the attention given Mostly thankful to Dr.Ernesto Gurrera for his service and been informative on my condition. Thanks Rosalio Gallegos"
"I am always treated professionally especially when running late with appointments. PA Moore is very knowledgeable and engages in conversation even when she is behind in appointments. I enjoy visits with her because she is real, truthful and doesnโt just tell me what I want to hear. Thanks"
"My visit was very pleasant, professional and informative. Nurse Practitioner, Karen Spencer was very knowledgeable and offered to answer any questions I may have in the future."
"While I've only met Dr.Otero briefly prior to a procedure, I've had a few office visits with Ms. Reygoza. While I would rather not be going to the doctor in the first place, she makes every visit as informative, pleasant, efficient, and quick as possible. I appreciate her genuine concern and patience when answering my questions to put me at ease, because most likely I'm in the office for something unpleasant or worrisome. At my most recent office appointment she took a few extra moments to offer some words of wisdom that she really didn't have to take the time to do and I don't think she knows how much I appreciate her concern."
"The office was very helpful in my situation, everything went very smooth. I definitely recommend anybody to visit this location, very positive as well ! ๐"
"The office was very helpful in my situation, everything went very smooth. I definitely recommend anybody to visit this location, very positive as well ! ๐"
"Thank you to all the staff at San Antonio Gastroenterology for being so professional and kind and considerate. Dr. Guerra for creating an amazing team who treat each patient with compassion. You guys do a wonderful job, stay humble."
"Staff, nurses are friendly and take the time with the patient. I have been a patient of Dr. Richard Otero and PA Ana Raygoza for years, both have treated me with respect and understanding. For that they both have my respect and appreciation!"
"Ms. Moore is always very friendly and thorough. She knows my history when she talks to me, and also asks questions. I feel that she is sincerely concerned with my digestive health. I feel very comfortable talking to her, and asking questions. Also, wait time is not long at all-- in the front waiting room and the back rooms."
"(Translated by Google) The care of my DR. HE IS EXCELLENT, I like that he cares about my well-being, health and my economy!! (Original) La atenciรณn de mi DRA. ES EXCELENTE, me gusta que se preocupa por mi bienestar,salud y mi economรญa!!"
"The entire clinic staff, especially the caregivers are exceptional. They are very knowledgeable and are always willing to answer any patient questions."
"So great! Ms. Spencer takes time to answer all my questions, and is professional, yet warm. And Dr. Guerra is even better than his sterling reputation. I feel fortunate to have them as my providers."
"Office staff is very attentive , calm clean environment. Excellent doctors. Dr. Guerra explains in terms that you can understand. He is pleasant, professional ,caring, thorough and has patience"
"Excellent staff. Very helpful, but the office gets overwhelmed with patients. More Dr's needed. Dr. Otero was a pleasure. Made me feel so comfortable. His team was was a God send. My only concern was my lip getting busted from the mouth piece."
"I recommend highly San Antonio Gastroenterologist to everyone the staff were very helpful and the dr was very nice and helpful thank you for everything."
"The nurses were the best .And the tech that did my Iv had such a good hand that I didn't even feel it when the needle went in.they all listen to you. There just so kind hearted. And the Dr that did the procedure was so kind also he made me feel so relaxed. The only thing I missed was the music they used to put on back 10 years ago.I almost forgot the dr that put me to sleep she was so sweet I thank you so very much."
"Dr. Richard Otero has been My n My Families Gastroenterologist and has always been very personable and professional . He Treats Myself and My Family Like An Extended Family. Dr. Raygoza is An Amazing Dr. . Thank You ๐ Both"
"This was my 4th or 5th visit and my first time to see the Doctorโs Assistant. She was very nice and very knowledgeable about this unfortunate subject to the problem I was having. I left the office feeling a lot better."
"(Translated by Google) The staff is very attentive, my Dr. Guerra's assistant, very friendly, gives me very good answers to my questions, excellent service (Original) El personal muy atento ,la asistente de mi Dr. Guerra ,, muy amable me da muy buenas respuestas a mis preguntas,,excelente servicio"
"I am very pleased with the care I recieved,was seen by Dr Guerra & Dr. Karen Spencer. I would recommend this facility to anyone. Dr Spencer explains ,hears me with my issues & genuinely cares. ๐ฏ% satisfied๐โโ๏ธ"
"I have seen Dr Otero & Dr Raygoza, both are amazing! Both give you undivided attention and address your questions. I would definitely recommend anyone to SAGA. Itโs a place that treats you as a person and not as a number. โบ๏ธ"
"Dr.Karen spencer is the best doctor She listens to me and is always there to help me with all my pains anything the is going on with me she allways there to get me help ..help with anything swollowness pains surgurys anything I need done anytime I need her shes there .. Thankyou so much for being there ..and belive me I have lรถts of stomach issues and she helps me so much that I think I would be dead without her there for me thankyou.."
"Dr. Otero has been my Doctor for 10 1/2 years and has performed at least 14 procedures on me during this time. Both he and his Staff are very Professional and Friendly; and answers all of your questions. When my Mother needed a Doctor like Dr. Otero, I suggested that she ask him to become his Doctor too. As she knows my history with him, and meeting him on many occasions taking me to get my procedures. She was happy to do so. Iโm 57 and sheโs 82; and Dr. Otero has told me several times that heโll take as good of care of her, as he has of me. That was more than I could ask for. Iโm grateful that Dr. Otero is both my Doctor and my friend, and of course my Motherโs as well. You canโt go wrong with Dr. Otero."
"Pain free experience. . All the nurses were fantastic. Dr Guerra was informative and I felt save. The anesthesia Dr. canโt remember his name was reassuring he would take care of me. He made me feel so safe and blessed I was not nervous or afraid Thank you for great health care"
"I have been with Dr. Otero. over 10 yrs. I will never think of going anywhere else. The front office staff are amazing. The wait in his office is close to no wait. Lori ,John. Always eager to help me. They order my medications. in a timely manner. They answer all my questions before i walk out. This office should be number one in our county. I will never go anywhere else. I send anyone that. asks who my gastro doctor to doctor Otero. Dr Otero is a saint sent from heaven to take care of me. His bedside manner is excellent. Love, love, love, him."
"Dr Ramirez has been my doctor for good while. She knows her specialty very well. I am totally satisfied with the care she and her staff has given me. I highly recommend her to any one who needs to see a Gastroenterologist Doctor."
"DR.. Otero is a very knowledgeable dr. In his field, caring of his patients and patients significant other to take the time to ask of the significant other wellness. Takes the time to check on his patients and explain the complications or lack of the complications! The best dr. Period!!!"
"He is by far one of the best Dr I have. I highly recommend him. He has gotten me from bieng so sick to actually bieng able to go about my day. I love my Dr Sernaโค"
"I have seen Dr Otero & Dr Raygoza, both are amazing! Both give you undivided attention and address your questions. I would definitely recommend anyone to SAGA. Itโs a place that treats you as a person and not as a number. โบ๏ธ"
"Dr. Steven Ramos listened to the problems I'm having, very understanding. His gentle with the treatment that he gives. He's awesome I will go to no one but him."
"Dr Serna is excellent. He provided excellent care when I needed it the most. From what I remembered he listened to my history and was sympathetic to my story. THANK YOI DR SERNA!"
"I have been going with Dr. Ernesto Guerra for 25 years. I have been very pleased with his patience and understanding of my problems and his explanation to all my questions. Dr Guerra has always taken his time to listen to my needs and my concerns. Heโs nursing staff have always been very respectful, kind and considerate. Iโve always recommended Dr Guerra to all my friends and relative. Many have gone with him and are very pleased and thanked me for referring them to him."
"I rate this place at 10 Karen Spencer provided me with a lot of help I appreciate everything she had done for me and I would recommend other patients to come and see her"
"Extremely nice assistant very helpful and Dr. Johnson is very nice, comes across as a very considerate person. He explains your condition in detail and is concerned how you feel. He makes you feel welcomed and is attentive your concerns."
"K. Spencer is amazing, she has helped me every inch of the way, since diagnosed. I can always rely on her feedback qhen I am having an issue, she not only listens to my problem, she makes sure that you are able to get relief from a flare up or any other issue that reflects from your ailment."
"Dr Ortero is the best Gastroenterologist, there is in San Antonio, Tx. He is very concerned about his patients. Always takes the time to reach out to you."
"I would definitely recommend Doctor Otero and his staff. They are knowlegable, professional, caring, orderly and quick. You feel you are in good hands."
"Dr Ernesto Guerra is an EXCELLENT Physician with outstanding bedside manner. He takes his time explaining procedures and care. He is professional and genuinely cares about his Patients. I highly recommend him."
"Dr Guerra is a very knowledgeable, thorough, and caring physician. He is an excellent diagnostician. He always gives every patient the time they need and answers all questions."
"He is a really nice dr that takes time to listen to what is wrong with your body and tells you what he need to do to correctly find the issue to what is wrong ."
"Dr. Ramos is a very caring doctor. He listens, gives very good explanations, and is very thorough in his examinations. He has been my GI doctor for many years, and I highly recommend him."
"Dr.Karen spencer is the best doctor She listens to me and is always there to help me with all my pains anything the is going on with me she allways there to get me help ..help with anything swollowness pains surgurys anything I need done anytime I need her shes there .. Thankyou so much for being there ..and belive me I have lรถts of stomach issues and she helps me so much that I think I would be dead without her there for me thankyou.."
"My mother was a patient of Dr Guerra for many years, he always gave her the upmost professional yet sincere compassionate loving health care. I could never thank him enough for the peace of mind he gave her knowing her health was a priority & important to him as her doctor. Since losing my mom to a lung transplant...I have now developed health issues that I have become a patient of Karen Spencer with Dr Guerraโs practice. She is absolutely one of the best! I have been seeing her about 2years maybe longer & she is extremely professional yet also very personable, caring, extremely thorough with each visit. I never feel rushed or end an appointment with any sense of neglect. She faithfully returns phone calls daily, is a supreme plus especially during these times. She offers solutions from all avenues & is considerate of the cost of meds including over the counter meds. She is very kind, extremely knowledgeable & a sincere, genuine medical professional! I highly recommend her, so much so, my Son is also now a patient of hers."
"I had a very informative FaceTime call with Karen. Of course, we reviewed medications and symptoms but she also gave me advice on obtaining a cardiac monitor. The call was pleasant, professional, and helpful."
"I put complete trust in Dr Johnson. I went in and he and the staff were professional and kind he was there before the procedure started and after to explain his findings. I recommend him and the entire staff"
"My experience with the Staff at SAGA has always been professional and caring! Dr. Belinda Ramirez, She is caring and shows concern of my health. I have other family who are currently under care and feel the same way."
"Every experience at San Antonio Gastroenterology has been a positive one. Front desk, prep nurses, Dr. Belinda Ramirez and immediate staff are professional and courteous. Thank you for keeping the downtown office operating. Very convenient."
"Exceptional experience and follow-up care. Kinda sad I've aged out of the colonoscopy! Thanks Dr. Otero, Dr. Raygoza and the always caring and professional staff. Thank you and God bless you all."
"Karen Spencer and Dr Geurra have always been a caring people when it comes to healthcare always been available to answer my questions and relieve me of any confusion. Other doctors may say they care when it comes down to you asking questions of your health and taking time to call you back Karen is a step above all other making sure she replies to all your questions and concerns."
"Dr. Otero and his staff have been extremely wonderful to me. I only wish Iโd seen him much sooner when referred a few years back. When weโre younger, we tend to put things off; but now as Iโm getting older Dr. appointments are extremely important and just wish everyone had the same mentality on the importance of keeping appointments and following Dr.โs orders! Thank you Dr. Otero! You guys ROCK!!"
"I recommend this establishment. The entire Staff is helpful, and thoughtful. DR.SERNA was amazing. The entire Staff made me feel like I mattered and my needs were met. Thank you."
"Best care ever. P. A. Miss Spencer is super professional and very caring. She took all her time explaining my test results and answered my questions to my full satisfaction. I am 100% satisfied with the fare they provide and highly recommend them to my family and friends."