Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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Reviews for SAGA - Medical Center
"Love the staff"
"Everyone was professional, courteous and friendly. I was totally at ease the entire appointment. What a great organized office!"
"Everyone was extremely nice!!"
"Very happy to have been introduced to Dr Serna I found him to be respectful and curtious in matters of curling the matter at hand,im very lucky to be a patient there in Dr Dr Serna care."
"People there are very nice and helpful"
"Doctor's n nurse r just the best..."
"(Translated by Google) Very good experience on the first visit. I recommend it 10 percent (Original) Muy buena experiencia en la primera visita. Lo recomiendo al 10 por ciento"
"He was very nice and asked alot of questions"
"Dr. David García is very good at what he does. I did find out they can even do the colonoscopy in the room you are in and the staff are very friendly made you feel very as ease. I give Dr. David Garcia a 10 and 10 is the highest. Thank you"
"Staff was awesome and very caring"
"Been seeing Dr. Serna for a long time. He is great at listening to your problems and trying to get to the bottom of the problems as well."
"I had a consultation with Dr Ford. She was so professional & explained procedure . She had excellent bedside manners. Very courteous. Now I know she loves her job & she wants to help people. She treated me like a friend whom she had known for a long time. I loved her."
"Dr Taheri, is very kind and cares for his patients. He takes the time to answer any questions I may have."
"I have had several endoscopies. Dr Alvarez has been very informative and takes good care of his patients."
"The entire staff is very professional, courteous, and friendly."
"This was my first time being referred off the military installation and I was a little concerned. From checking in to the actual interview with the provider, my concerns were quickly resolved. Very professional!"
"N.P. Cynthia Guzman was GREAT!! I would HIGHLY recommend her."
"Dr Taheri was very professional, knowledgeable, friendly to make the patient at ease. Answered my questions and concerns on what procedure he would be performing. His staff was helpful in giving information about what was needed before the procedure."
"Very Professional and Staff is Courteous and Friendly. I've been a patient for at least 10 years and will refer all my friends. I love Dr. Eddie Flores. He explains everything to me before and after every procedure. Very kind and professional bedside manner."
"Great service from start to finish. 'Quick and Painless' is what I was hoping for, and it's what I received. Thanks!"
"Clerk and Nurse Practitioner were great and very curtisous."
"Very organized, doctor extremely helpful, very pleasurable experience"
"I had an Endo/Colonoscopy and was as pleased as one could be, in that situation. Faith Angel, Misty, Dodie, Carmen, Lori, & Dr. Franklin were all awesome. (I may have gotten some names wrong. But their signatures are in the picture.). Thankfully I won't have to see them for another 7-10 years. Highly recommend."
"Ms. Ford, N.P., is very friendly and professional. She asks about my family and answers all my questions about my treatment. I highly recommend SAGA!"
"Very attentive, listened to my concerns and very pleasant. Little wait time."
"Very professional"
"Amazing Staff and Super Friendly!"
"Excellent customer service!!"
"PA Ford and staff could not have been more professional. Appointment ran on time. Good experience."
"Visit was quick and very informative...staff was great and friendly...it's the study of entering the gastro... lights camera action... Lil laughta"
"All good"
"Making a colonospy appointment was very thorough and prompt. The PA was very knowledgeable and professional."
"Treated very well, and after the procedure everything was explained to me on the findings, and the direction that will be taken in the future…I recommend SAGA to anybody that needs this type of procedure."
"Efficient, knowledgeable, friendly. Nothing negative."
"I really appreciate P.A Ford and the staff at SAGA. Everyone is ALWAYS kind, professional and timely. It's easy to schedule appointments and they really do return phone calls. I appreciate PA Ford in that she is very patient and I never feel rushed. Thank you SAGA for all that you do help your GASTRO patients."
"I really appreciated that Dr.Ford was all ears and let's me address all my concerns and issues U was having. She really made me feel comfortable"
"The Staff was very awesome. Dr. Flores is amazing. Thank you all."
"I only added four stars because my first experience was SAGA was at the Euclid location, where I had my consult. A couple of the staff members were rude and unprofessional, giving the rest a bad name. I was worried about going through with my procedure at that location because I wanted to be treated like a patient should, especially with a procedure like an endoscopy. So I requested for the procedure to be done in the medical center. I was glad I did. The entire staff was highly competent, professional, and warm and friendly. It was my first time going under, and I was a little nervous. But they made me feel so at ease. This is how healthcare should be. I am very grateful to everyone who took care of me. I was a cash patient, and I felt the prices were reasonable too."
"Had a wonderful experience. Workers were true professionals and kind. They explained the procedure prior to beginning."
"Dr: take Time with the patient explain every details for a benefit of the patient"
"My experience at SAGA was better than I could have asked for. The receptionist was friendly and you could tell she likes what she does. The nursing staff was so attentive, thorough, and I didn’t feel like I was just a number that was being pushed through. Dr Flores was such a calm and reassuring voice before sedation and when I was released going over what he found. When I woke up I was shocked at how quickly it had been done. The staff let me take my time getting ready and explained my post op instructions very well. Given that a colonoscopy isn’t associated with a good experience. I must say it was the best I could have received by a very competent and reassuring staff."
"Very professional"
"Great service!"
"This was my initial consult for a colonoscopy. The office staff was very professional and on time. The PA took her time to explain procedure and provide me with a surgical appt. At my convenience."
"(Translated by Google) Very good service and everything very well explained (Original) Muy buen servicio y todo muy bien explicado"
"Excellent service all the time."
"PA Ford and every staff member i spoke with was professional, courteous, caring and efficient. From the time I arrived at the surgical center to the time I left every person made me feel comfortable, at ease. there is no doubt this is the right group of doctors to handle my medical needs."
"Dr taheri listens to his patients concerns and help me so much to understand why and what my conditions were. I would recommend him to anyone that has Gastro issues. 🏼"
"Not much to say except I was taken care of timely checking in and called to start procedure on time and finished when they said they would and staff was great. Time in between that I was out so not sure. Lol. Everything went as expected."
"Always on time, pleasant to speak with. Very thorough and asks me alot of questions to make sure all is ok. Highly recommend"
"My experience was very welcoming. The staff was very professional and friendly and I overall it was a great experience! Thanks again to the staff and Dr. Taheri for making me feel welcome and treating very kind. I would definitely recommend this place for sure!"
"Very informative."
"It was my first colonoscopy and was worried but they were very understanding and professional..."
"SAGA employees were very friendly, made me feel comfortable and eased the transition to the procedure."
"(Translated by Google) Doctor or PA Ford is excellent, very kind, affectionate and professional. The entire team of assistants who attended us were also very friendly. Thank you so much (Original) La Doctora o PA Ford es excelente muy amable , afectuosa y profesional . También todo el equipo de asistentes que nos atendieron fueron muy amables . Muchas gracias"
"I felt very comfortable to ask questions and to talk about everything and anything I needed or wanted to know or let them know I am expirencinig or feeling and got answers.I felt as if I had been going there forever and as I put she made me feel very comfortable and at ease.I really liked her.Very friendly very nice and listened to everything I had to say"
"Two procedures scheduled together. No waiting around on the day. Nice people got me in, did all the paperwork, asked good questions and listened, then off to room. Woke up with miminal side effects and home bound to rest up for the day. No issues. After action reports good. See ya in a few years..."
"After suffering months of digestive issues and ineffective treatment at another facility, I'm thankful that my primary doctor referred me to Lori Lee, PA-C at the Medical Center location. Lori Lee has excellent bedside manner, and was very thorough. I finally feel like my issues are being treated properly, and I'm starting to feel like myself again."
"The Staff was EXTRA! Extra great, extra awesome and extra helpful! Can’t say just how much I appreciated the staff for helping me through my procedure!!"
"Great patient consultation and awesome PA’s."
"Colonoscopy scheduled for 1 April 1. More information after that."
"Very clean place and excellent staff!!! Everyone's very nice and professional. I love it mostly because of how they listen to you. I've been to alot of places where they just prescribe you something just to get you out of the door. But here, they really try to help you. I recommend SAGA to anyone experiencing gastrointestinal issues."
"Very nice and courteous staff. Made me feel like it was no big deal getting a colonoscopy. I would definitely be going here the rest of my life"
"I have been a patient here for almost 10 yrs ago. Was diagnosed with colon cancer in 2011. Dr. Jeff Bullock has always been on top that this dies not return. Therefore, I get checked very often. I recommend that you should get a colonoscopy at least every five yrs."
"Dr. Flores and PA Ford are awesome! The staff is great...Laura is extremely helpful and caring. I recommend them to anyone who needs a gastro specialist."
"The PA Lori was very helpful with my condition and is taking great strides to get a correct diagnosis. Other doctors just pushed me around and put a bandage over the problem."
"Really love this place. Everyone is so nice and makes you feel at ease. Dr. Flores and Dr. Ford are great."
"The Staff was very nice and everything was in a very timely manner. I was taken care of quickly and really liked the care."
"All of the staff is very friendly and knowledgeable. They will answer all your questions and walk you through the procedures and help you understand what needs to be done prior to the procedure. The made a post op telephone appointment for the results of your procedure and we’re right on time. I would definitely recommend them."
"Correcting my earlier review. Four stars vs. two - would be five if they were a bit more responsive to phone calls - however the root cause of the problem was apparently an issue that is not SAGA's fault. Thank you..."
"I have had several issues requiring help from SAGA and Lori has many times been the cheerful, kind, and helpful person that I dealt with. She is a real sweetheart."
"Dr. Belinda Ramirez is very thorough. She is compassionate and caring. She is great about listening to and responding to my concerns. I can't say enough about how I aporeciate her care."
"I am very pleased with Dr. Johnson's performance in regard to myself. I like the fact he always gives positive reinforcement to his patients. He did so when he called me on my results. This is my second time with him that he has done the procedure. I would recommend him without hesitation. He is a 5 star Doctor."
"Doctor Alvarez is a great person explain details what he was going to do. I will recommend him to persons that I know that would need a gastric surgeon. Vera Maldonado"
"Dr. Belinda Ramirez has been my doctor for approximately 5 years. She has always demonstrated professional, courteous and caring service. The staff are courteous and provide prompt assistance."
"She is absolutely amazing! Anytime I have questions or need an evaluation she’s there to help even after hours or when she’s not in the office! She goes above and beyond for her patients and is an amazing woman!"
"From the moment I walked into the reception area, everything was so clean and organized. This gave me a real sense of security, I would be taken care well. The process was very well organized, surgery room and waiting room were super clean! The staff, Anesthesiologist and Dr Ramirez were very professional. I scheduled a follow up appointment with Dr. Ramirez. She was very kind, explained all information very thoroughly. All was great! I highly recommend Dr Ramirez and her staff."
"Always the best personal care by Dr Johnson"
"Mrs. Ford was very Informative and very helpful. Made me feel very relaxed."
"Dr. Belinda Ramirez was very thorough and answered everything I was concerned about."
"Following the guidelines on social distancing"
"Dr.Lindner is empathetic and sympathetic and listens before speaking. He answers all my questions and is very caring and understanding to my needs. I recommend him to everyone. Thank you"
"Lori Lee is working with Dr.Jeff Bullocks group. Each time I have had an appoint with her, she LISTENS. She is extremely aware of your condition, prepared far in advance and I have always been treated with the utmost kindness and respect. Her staff is incredible as well. I highly recommended Lori Lee! Respectfully submitted. C. M. Cloud"
"My experiences with Dr. Belinda Ramirez have been very exceptional with the courteous, professional, friendly and patient service I have always gotten; and I appreciate her being very up-front with her diagnosis that I received through the years. I appreciate her services she has rendered to me. When asked I have recommended her to others because I received very good service at all times."
"Lori lee is fantastic and very knowledgeable"
"I have suffered with a difficult to resolve issue for several months. Lori Lee has been a joy to work with. She cares deeply about her patients and she is most thorough in search of a solution. She is the kind of medical provider which we all need and hope for when a tough problem presents itself."
"Staff,urgencyover all experience wonderful"
"As a patient of Dr. Lindner for at least the past 10 years, he and his staff have done an excellent job. Very professional and I would recommend Dr Linder to anyone."
"All of the staff that had to service me while had my procedure done were very nice and respectful. They would ask me questions to see how to better service me and keep me calm. I use rollator to move around they made sure to take care during the time I was getting my procedure. They seemed to do everything in a timely manner. Where one staff member had finished servicing me another seamlessly took there place. It was a very smooth system. I would recommend anyone that asked me to go to the offices of Dr. Eddie Flores and his staff at the Medical Center location. They did a great job!"
"She is very friendly and good at her job."
"Dr Lindner is an exceptional professional doctor. You can tell he genuinely cares about each one of his patients. He makes you feel comfortable discussing your issues and gives you positive solutions that needs to be considered for your well being. He makes sure you understand your diagnosis and what needs to be done to make you better. His staff is also very professional and caring and friendly. They are a great team. I would highly recommend Dr Lindner if you need a gastroenterologist. Lil Hibdon"
"Very professional and quality care. I had a very good experience."
"Dr Linder is a good gastro doctor. He will get to the depth of finding out and resolving your health issues. Thank you!"
"Dr. Johnson and his team are amaZing. I’ve never had a bad experience at this office. He is very knowledgeable, attentive and has wonderful bedside manner."
"Dr. Ramirez is a true professional and always so very helpful."
"Lori has helped me through the ups and downs of an unpredictable and chronic disease. She is knowledgeable and considers all contributing factors as she helps me down different treatment paths. When I began at this practice, I thought I was in remission; we quickly discovered that was not the case and have been working to remedy that for the last four or five years. As anyone with chronic disease can tell you, this process is often exhausting, but with an advocate like Lori on my side, I feel so confident that remission is achievable. She is personable, makes herself available, and most importantly, familiarizes herself with you as a patient."
"I have been a patient of Dr. Lindner for a while now. He is so sympathetic with you as his patient and human being. The whole staff is great. I plan on staying with him. I trust him with my life."
"Awesome attention to patient and detail, genuine concern! Thank you"
"I have been seeing Dr. Lindner for years +++ to many to count. I was recommended by a friend that works with the deaf and hard of hearing community and they told me, he always looks you in the eye and is engaged with.his clients ... they are his priority ... he makes you feel like you are family and he wants only the best for his patients... I HIGHLY RECOMMEND HIM and his staff is always willing to help you as well."
"I Will recommend Dr. Jeff Bullocks to all. He and staff treat me like I was their only patient. Have ??? about procedures? Just ask. 🌻🏍🎱💀🎈"
"Very good experience!"
"My experience was very positive. Dr. Flores and the his staff were awesome."
"Professional, caring."
"My Telecall with PA Ford was very pleasant and professional. She thoroughly reviewed my medical history. She answered all my questions. I feel very confident and comfortable proceeding with their clinic."
"Good at giving info needed and asking the proper questions. Very Nice and respectful"