GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"I had a procedure done on 22 Oct 2024. The facility was awesome. The admins, nurses, and doctors were patient (pun intended), friendly, and so professional. Shout out to Dr. Franklin and his staff. Thanks for making an anxious time smooth and easy. Thanks."
"The staff was amazing And very cheerful and so well mannered I felt so special I was nervous but the staff calmed me down and Assured me I was in good hands and Dr. Ford is so amazing I was very happy that he attended me and took good care of me you have an amazing stuff will mattered polite funny and I even woke up with a Smile thank you so much for attending to me and I appreciate every moment of the experience. God bless you all always thank you thank you thank you .♥️💙🌹🌹🌹🙏"
"The Babcock facility was a very clean. Staff was very friendly and carried their mission accordingly for procedure. Very smooth history information process and procedure preparation & informative information was given."
"Everyone was very helpful and nice,Dr. Otero was very nice also. Everyone treat me with a lot of respect my procedure for being my first time it was a good experience,thank you all of you."
"Dr. Guerra listens to his patients and answers questions in a thorough, calm and respectful manner. His staff all follow the same rapport with patients. I highly recommend Dr Guerra and thank him and his staff for his service."
"I love Dr Guerra and his staff. I have been going to them for years. They are so great and make you feel safe and comfortable. Thank you SAGA team on Euclid in San Antonio!"
"I couldn’t have asked for a better place to have my procedure. Everyone from the receptionist to the nurses, anesthesiologist, and Dr. Mallikarjun were efficient, caring, and professional. Thank you to the staff for making me feel welcomed. I would definitely recommend this facility for your GI needs."
"I highly recommend this place. From checking in , prep, procedure (colonoscopy) done ; it was a great experience. Doctor who did my procedure was informative and caring."
"The staff was friendly and supportive they answered any questions with compassion and were very informative and made me feel very comfortable. Over all it was a very positive experience."
"It was actually MUCH better than the first one that I had almost 11 years ago at Lackland AFB. I think that the Prep I had to do the day before would have been much better as well, if I had only noticed sooner that I was supposed to start it at 10 am instead of in the evening, like I did for the one almost 11 years ago. I basically had to guzzle over a gallon of that funky solution in order to get it all down before midnight, but I did it!!! Now I'm just hoping and praying that the 2 small polyps they removed will come back cancer-free. 🙏"
"Dr. Otero is awesome very thorough and caring. He is bedside manner is superb. He is very reassuring and genuinely cares about as a patient. Also want to give a shoutout to Brittany in scheduling she has been my rock when needing to get ahold of other office staff. She went the extra mile and I totally appreciated her efforts!"
"I am extremely happy with Doctor Alejandro Pruitt.. He and his staff have been very efficient and very caring. I. Would recommend him and his staff to anyone. Rebecca Mussey"
"I filled paper work out 2 weeks ahead of time...had to fill out to much paper work. Other than that the staff are great. Dr. Guerra is one of the best."
"Great nursing staff. It was a big day for me. I recieved tests to see if my colon could reconnected or if I would have to wear a bag for the rest of my life. When I woke up the nurse was there to celebrate a successful test. It was very cool she took the time to ease my fear. I get my surgery next month. I will never forget her kindness."
"Your treated with compassion and kindness, staff looks like they really enjoy working with each other which ultimately leads to your own experience. Dr Otero is very informative when speaking with you and makes you feel very comfortable. A+ Thank you"
"I had this greatest experience there with the doctors team, and they all treated me like if they knew me on the streets, but I didn’t know anyone there. It was a great environment with great hospitality. It was fast and smooth. Thanks a million to the Doctor and crew."
"I truly enjoyed working at this location as a prn local travel nurse. I recommended my family member to have his procedure done here, and he was pleased with their service."
"I was very pleased with the care I received from this office. I had been hospitalized in February for gallstones and gallbladder removal. The dr who did the gallstone remove was unsuccessful and I was advised to schedule another try in a few months. His staff was very difficult to get into contact with. When I finally was able to speak with a nurse to schedule the procedure, they didn’t have anything available until the end of July. Thankfully this office was able to fit me in very promptly. Their procedure process was very efficient, I was in and out of the hospital in three hours. Dr Pruit was also very kind and caring. I am very grateful."
"We have been patients with Dr. Ernesto Guerra for several years. He is well qualified as a Dr. Surgeon and Compassionate person. We highly recommend him to anyone in need of his experience as a doctor. The staff are great to work with. We are well informed and are treated with respect and patience. Thank you for all you do."
"Ice seen Dr Flores and Ms. Ford for many years and have never been disappointed. I just have noticed that it has become more busy and I hope that doesn’t affect the patients care."
"This place is wonderful! The staff is amazing! They explained everything about my colonoscopy every step of the way…it was a good day actually. Dr Flores is fantastic!"
"Dr. Guerra and his staff were excellent He took the time to explain the procedure and what to expect during and after. Nurse Ana was excellent at keeping me clam prior to my procedures. Additionally, my wait time from my arrival to the finish was excellent. I recommend Dr. Guerra highly along with staff."
"Everything went well. I didn't wait on the front room long. The intake nurse was great. Dr Taheri listened and gave sound advice to address my situation."
"I was extremely anxious going in for my proc dure. My nurse, who started my IV was extremely reassuring, calm, soothing, and very patient. Dr. Otero was very understanding and also helped ease my anxiety with caring words of encouragement."
"Everyone was as professional as can be. The whole process was easy and the staff made me feel comfortable. The doctor explained everything to me, and made me feel at ease."
"Check-in was seamless and the staff made me feel completely comfortable as I was extremely nervous about my procedure. Dr. Otero was caring and really helped me settle my nerves. Awesome overall!"
"It was fast and sufficient; staff was very professional and helpful. Dr was clear of what was expected. There was extra complications. I was well taken care of."
"It was my first procedure in 61 years and it came out very well the people are so sweet and wonderful the nurses are really great I appreciate their hospitality they took care of me very well I wish every place was like this thank you so much"
"I met with PA Aliza Ford and she listened to all my concerns. She gave me hope that they would do all they could to help me feel better. This was the best office visit I’ve ever had."
"I have been seeing Dr. Flores for a long time. They have always been very kind and very helpful. I will continue to recommend them to all my family and friends."
"Continuity of care (CoC) is a process that involves a patient and their care team in ongoing health care management. The goal of CoC is to provide high-quality, cost-effective medical care. Blessed be! 🙏❤️ 😌, gracias manito..."
"I was very scared and nervous about getting the procedure done but have having my spouse and family with me and the staff made getting it done a bit more better and I will definitely come back and recommend to friends and family"
"All the staff were very helpful and courteous and Dr. was very funny and down to earth. Made me feel very comfortable. Could not have chosen a better team! I highly recommend to anyone."
"Check in was easy and fast. Staff was very courteous and professional. Dr Guerra was very attentive and a great doctor. My procedure went well. I had no problems. And his assistants were very professional. Thanks to Dr Guerra and his nursing staff."
"Excellent service by all staff. Only problem they had were the phone lines. I couldn’t get through to reschedule my appointment. However the recovery staff was very helpful in relaying my message to Dr. Guerra. Dr. Guerra’s staff were able to reach me and apologize for the phone problems and were able to reschedule my appointment."
"I thought all Dr. Guerra staff was great, Except for the person that started my IV. She was a bit rough and didn’t even bother to apologize. The only thing she said was, if you don’t like it there I can put it somewhere else, but everybody else gets five stars. Thank you"
"San Antonio Gastroenterology is the best! Prep instructions were clear and easy to understand. Everyone involved in my procedure was professional and kind. Dr. Guerra has been my doctor for over 30 years and I love him like family. He is an amazing doctor and has a kind & personable manner. I highly recommend SAGA!"
"I am very happy with Dr Johnson, his PA Cynthia and staff. Everyone is always super attentive, professional and knowledgeable. I went to Dr Johnson after experiencing pain for many months & being told by another Dr there was nothing wrong with me. Dr Johnson ordered tests, diagnosed me, and treated me. I am now pain free! I highly recommend Dr Johnson and his team."
"Dr. Guerra treats you as if you're family. He is a generational Doctor. He treats generations of families. He even takes the time to compliment you. That's just how good he is. He makes you feel like you're the only patient he has on that day. His staff always makes sure they return your calls. They make sure that all questions are answered and from the time you make an appointment, the time you check in for a procedure and until the time you leave the facility, ( Thank you Ms Netta) they make sure you are well taken care of. Front Desk, all Nursing staff, Procedure room staff. Anesthesia staff. These kind gentle professionals take you by the hand and lead you down a very safe, comfortable and tranquil path."
"Dr Guerra shows that he cares about his patients. From Checking in to being discharged, The Staff were caring, friendly, informative. The Staff Is AMAZING."
"Staff is always very helpful. Dr Flores is wonderful, always very easy to talk to. He explains everything to you, ready to answer any questions. This is a Dr we can all appreciate."
"After visiting the emergency room and receiving a diagnosis of Dysphasia, I was promptly seen in their offices within 2 days and they scheduled an endoscopy and dilation to help my condition. I am so pleased with their care and service. Special thank you to Dr Alvarez."
"Doctor Guerra was the best ever. For it being so early in the morning (6:45am) the staff was in a good mood, talking, singing and ready to prep. My first Colonoscopy was not at all a bad experience. The staff and Doctor eased my mind and made me feel relaxed. Keep doing a Great job team. Hats off to you for working together and making the environment comfortable"
"wait time is not to long everyone one is very friendly and will help you if you have a question once you are called back they want to help you with any problems you are having even if it's not the reason you are being seen for very nice people."
"Staff was great! During my prep for my colonoscopy I was very nervous, but the prep nurse made feel safe & told me everything was going to be ok. When hey took me to the procedure room, the nurse & Tech were wonderful! The tech made sure I was comfortable & the nurse explained the procedure. All around, the staffing team was excellent."
"Want to say Thank You. Everything went well from the front desk registration, preprocedure to the procedure. Everyone was courteous and informative and very professional."
"I wanted to see a Dr, saw a young nurse. Not sure she gave me correct information I wanted an exam I'm afraid I may have a blockage from scar tissue. I can't poop unless I take laxative"
"Went in for an endoscopy. I felt very at ease with all the staff, nurses and doctors. My procedure went smoothly and I was attended in a very timely manner. Quick!!"
"The staff and all the personnel were very courteous and helpful since the time I arrived. They explained everything to me before my procedure. And Doctor Guerra was very welcoming and professional. Would highly recommend your facility to anyone"
"Dr. Guerra is, if not a legend, a highly respected and trusted presence in the SA community. It is a gift when a very necessary procedure--in my recent case, two, a colonoscopy and endoscopy--is accomplished with the help of a calm, efficient and friendly staff, and Dr. Guerra's kind and competent manner."
"There are really special doctors where the doctors can find here that I had they found it over there on me and you're like the way to work and I think I'm doing the things thank you"
"The person who removed my IV, did not ensure that the vein closed. So, l got a lump of IV fluid 1.5 inches above my elbow to the left. To this day, the lump is still visible. Everything else,was excellent."
"Everyone was very nice and readily available to answer my questions. The day of the surgeryeverone was very conscientious of not hurting areas on my body that were bruised due to a car accidentzi highly recommend Dr Ernesto Guerra, his asistant PA, , Dr Moore, and his entirr staff."
"I truly do appreciate the service that you all gave me I actually enjoyed it very much I thought it was awesome the only problem I've had is trying to pay my copay"
"I wouldn't go anywhere else. I trust my doctor he made feel I was in good hands very professional and informative....as for all the nurses there they made me very comfortable and very thorough with my questions and with their answers.....I appreciate all their kindness and patience...thankyou so much. Mrs I Avila."
"Had a clear understanding of my procedure. However, when I made my appointment with my primary care physician and he read me the results of my endoscope and colonoscopy I was very confused."
"(Translated by Google) It was a pleasant experience, the person who served me was very attentive and friendly. (Original) Fue una grata experiencia, la persona que me atendió fue muy atenta y amable."
"I was very impressed as the staff is very knowledgeable, and never got inpatient with me, because I had forgotten my hearing aid and had to have directions and conversation repeated! They treat you like a person, not someone who’s there to have a treatment!! They were very friendly and concerned about my health! What a great staff!!!"
"Very good experience the only problem was the hour wait in the room to be seen"
5.0
Review from
Google User
Source:
Google
Jun 08 2023
"I had a consultation with Dr Ford. She was so professional & explained procedure . She had excellent bedside manners. Very courteous. Now I know she loves her job & she wants to help people. She treated me like a friend whom she had known for a long time. I loved her."
"Very happy to have been introduced to Dr Serna I found him to be respectful and curtious in matters of curling the matter at hand,im very lucky to be a patient there in Dr Dr Serna care."
"(Translated by Google) Very good experience on the first visit. I recommend it 10 percent (Original) Muy buena experiencia en la primera visita. Lo recomiendo al 10 por ciento"
"Dr. David García is very good at what he does. I did find out they can even do the colonoscopy in the room you are in and the staff are very friendly made you feel very as ease. I give Dr. David Garcia a 10 and 10 is the highest. Thank you"
"I had a consultation with Dr Ford. She was so professional & explained procedure . She had excellent bedside manners. Very courteous. Now I know she loves her job & she wants to help people. She treated me like a friend whom she had known for a long time. I loved her."
"This was my first time being referred off the military installation and I was a little concerned. From checking in to the actual interview with the provider, my concerns were quickly resolved. Very professional!"
"Dr Taheri was very professional, knowledgeable, friendly to make the patient at ease. Answered my questions and concerns on what procedure he would be performing. His staff was helpful in giving information about what was needed before the procedure."
"Very Professional and Staff is Courteous and Friendly. I've been a patient for at least 10 years and will refer all my friends. I love Dr. Eddie Flores. He explains everything to me before and after every procedure. Very kind and professional bedside manner."
"Ms. Ford, N.P., is very friendly and professional. She asks about my family and answers all my questions about my treatment. I highly recommend SAGA!"
"I had an Endo/Colonoscopy and was as pleased as one could be, in that situation. Faith Angel, Misty, Dodie, Carmen, Lori, & Dr. Franklin were all awesome. (I may have gotten some names wrong. But their signatures are in the picture.). Thankfully I won't have to see them for another 7-10 years. Highly recommend."
"Treated very well, and after the procedure everything was explained to me on the findings, and the direction that will be taken in the future…I recommend SAGA to anybody that needs this type of procedure."
"I really appreciate P.A Ford and the staff at SAGA. Everyone is ALWAYS kind, professional and timely. It's easy to schedule appointments and they really do return phone calls. I appreciate PA Ford in that she is very patient and I never feel rushed. Thank you SAGA for all that you do help your GASTRO patients."
"I only added four stars because my first experience was SAGA was at the Euclid location, where I had my consult. A couple of the staff members were rude and unprofessional, giving the rest a bad name. I was worried about going through with my procedure at that location because I wanted to be treated like a patient should, especially with a procedure like an endoscopy. So I requested for the procedure to be done in the medical center. I was glad I did. The entire staff was highly competent, professional, and warm and friendly. It was my first time going under, and I was a little nervous. But they made me feel so at ease. This is how healthcare should be. I am very grateful to everyone who took care of me. I was a cash patient, and I felt the prices were reasonable too."
"Had a clear understanding of my procedure. However, when I made my appointment with my primary care physician and he read me the results of my endoscope and colonoscopy I was very confused."
"My experience at SAGA was better than I could have asked for. The receptionist was friendly and you could tell she likes what she does. The nursing staff was so attentive, thorough, and I didn’t feel like I was just a number that was being pushed through. Dr Flores was such a calm and reassuring voice before sedation and when I was released going over what he found. When I woke up I was shocked at how quickly it had been done. The staff let me take my time getting ready and explained my post op instructions very well. Given that a colonoscopy isn’t associated with a good experience. I must say it was the best I could have received by a very competent and reassuring staff."
"Doctor or PA Ford is excellent, very kind, affectionate and professional. The entire team of assistants who assisted us were also very friendly. Thank you so much"
"Dr taheri listens to his patients concerns and help me so much to understand why and what my conditions were. I would recommend him to anyone that has Gastro issues. 🏼"
"This was my initial consult for a colonoscopy. The office staff was very professional and on time. The PA took her time to explain procedure and provide me with a surgical appt. At my convenience."
"PA Ford and every staff member i spoke with was professional, courteous, caring and efficient. From the time I arrived at the surgical center to the time I left every person made me feel comfortable, at ease. there is no doubt this is the right group of doctors to handle my medical needs."
"Not much to say except I was taken care of timely checking in and called to start procedure on time and finished when they said they would and staff was great. Time in between that I was out so not sure. Lol. Everything went as expected."
"My experience was very welcoming. The staff was very professional and friendly and I overall it was a great experience! Thanks again to the staff and Dr. Taheri for making me feel welcome and treating very kind. I would definitely recommend this place for sure!"
"(Translated by Google) Doctor or PA Ford is excellent, very kind, affectionate and professional. The entire team of assistants who attended us were also very friendly. Thank you so much (Original) La Doctora o PA Ford es excelente muy amable , afectuosa y profesional . También todo el equipo de asistentes que nos atendieron fueron muy amables . Muchas gracias"
"I felt very comfortable to ask questions and to talk about everything and anything I needed or wanted to know or let them know I am expirencinig or feeling and got answers.I felt as if I had been going there forever and as I put she made me feel very comfortable and at ease.I really liked her.Very friendly very nice and listened to everything I had to say"
"Doctor or PA Ford is excellent, very kind, affectionate and professional. The entire team of assistants who attended us were also very friendly. Thank you so much"
"Two procedures scheduled together. No waiting around on the day. Nice people got me in, did all the paperwork, asked good questions and listened, then off to room. Woke up with miminal side effects and home bound to rest up for the day. No issues. After action reports good. See ya in a few years..."
"The PA Lori was very helpful with my condition and is taking great strides to get a correct diagnosis. Other doctors just pushed me around and put a bandage over the problem."
"The Staff was EXTRA! Extra great, extra awesome and extra helpful! Can’t say just how much I appreciated the staff for helping me through my procedure!!"
"Very clean place and excellent staff!!! Everyone's very nice and professional. I love it mostly because of how they listen to you. I've been to alot of places where they just prescribe you something just to get you out of the door. But here, they really try to help you. I recommend SAGA to anyone experiencing gastrointestinal issues."
"After suffering months of digestive issues and ineffective treatment at another facility, I'm thankful that my primary doctor referred me to Lori Lee, PA-C at the Medical Center location. Lori Lee has excellent bedside manner, and was very thorough. I finally feel like my issues are being treated properly, and I'm starting to feel like myself again."
"Dr. Flores and PA Ford are awesome! The staff is great...Laura is extremely helpful and caring. I recommend them to anyone who needs a gastro specialist."
"I have been a patient here for almost 10 yrs ago. Was diagnosed with colon cancer in 2011. Dr. Jeff Bullock has always been on top that this dies not return. Therefore, I get checked very often. I recommend that you should get a colonoscopy at least every five yrs."
"All of the staff is very friendly and knowledgeable. They will answer all your questions and walk you through the procedures and help you understand what needs to be done prior to the procedure. The made a post op telephone appointment for the results of your procedure and we’re right on time. I would definitely recommend them."
"Correcting my earlier review. Four stars vs. two - would be five if they were a bit more responsive to phone calls - however the root cause of the problem was apparently an issue that is not SAGA's fault. Thank you..."
"I have been seeing Dr. Michael Lindner for many years. He is always cheerful and very knowledgeable. I have had gastrointestinal problems for years and I have throat closing problems that cause me to to get food or pills caught in my throat until I throw them up. Dr. Linder is always there to fix everything. I trust him completely and I also recommend him as well. He treats both my husband and myself and we are very happy with him as our gastroentrologist."
"friendly..been seeing Dr. Flores for over 20 yrs..very pleased with his services & if I any have question call to his office an he'll return my message promptly..Thank you Dr. Eddie Flores & Mrs .Ford for your service???"
"From the moment I walked into the reception area, everything was so clean and organized. This gave me a real sense of security, I would be taken care well. The process was very well organized, surgery room and waiting room were super clean! The staff, Anesthesiologist and Dr Ramirez were very professional. I scheduled a follow up appointment with Dr. Ramirez. She was very kind, explained all information very thoroughly. All was great! I highly recommend Dr Ramirez and her staff."
"I have been seeing Dr. Lindner for years +++ to many to count. I was recommended by a friend that works with the deaf and hard of hearing community and they told me, he always looks you in the eye and is engaged with.his clients ... they are his priority ... he makes you feel like you are family and he wants only the best for his patients... I HIGHLY RECOMMEND HIM and his staff is always willing to help you as well."
"Lori Lee is working with Dr.Jeff Bullocks group. Each time I have had an appoint with her, she LISTENS. She is extremely aware of your condition, prepared far in advance and I have always been treated with the utmost kindness and respect. Her staff is incredible as well. I highly recommended Lori Lee! Respectfully submitted. C. M. Cloud"
"Dr.Lindner is empathetic and sympathetic and listens before speaking. He answers all my questions and is very caring and understanding to my needs. I recommend him to everyone. Thank you"
"My experiences with Dr. Belinda Ramirez have been very exceptional with the courteous, professional, friendly and patient service I have always gotten; and I appreciate her being very up-front with her diagnosis that I received through the years. I appreciate her services she has rendered to me. When asked I have recommended her to others because I received very good service at all times."
"She is absolutely amazing! Anytime I have questions or need an evaluation she’s there to help even after hours or when she’s not in the office! She goes above and beyond for her patients and is an amazing woman!"
"Dr Lindner is an exceptional professional doctor. You can tell he genuinely cares about each one of his patients. He makes you feel comfortable discussing your issues and gives you positive solutions that needs to be considered for your well being. He makes sure you understand your diagnosis and what needs to be done to make you better. His staff is also very professional and caring and friendly. They are a great team. I would highly recommend Dr Lindner if you need a gastroenterologist. Lil Hibdon"
"All of the staff that had to service me while had my procedure done were very nice and respectful. They would ask me questions to see how to better service me and keep me calm. I use rollator to move around they made sure to take care during the time I was getting my procedure. They seemed to do everything in a timely manner. Where one staff member had finished servicing me another seamlessly took there place. It was a very smooth system. I would recommend anyone that asked me to go to the offices of Dr. Eddie Flores and his staff at the Medical Center location. They did a great job!"
"I have been a patient of Dr. Lindner for a while now. He is so sympathetic with you as his patient and human being. The whole staff is great. I plan on staying with him. I trust him with my life."
"Dr. Johnson and his team are amaZing. I’ve never had a bad experience at this office. He is very knowledgeable, attentive and has wonderful bedside manner."
"Lori has helped me through the ups and downs of an unpredictable and chronic disease. She is knowledgeable and considers all contributing factors as she helps me down different treatment paths. When I began at this practice, I thought I was in remission; we quickly discovered that was not the case and have been working to remedy that for the last four or five years. As anyone with chronic disease can tell you, this process is often exhausting, but with an advocate like Lori on my side, I feel so confident that remission is achievable. She is personable, makes herself available, and most importantly, familiarizes herself with you as a patient."
"Dr. Belinda Ramirez has been my doctor for approximately 5 years. She has always demonstrated professional, courteous and caring service. The staff are courteous and provide prompt assistance."
"As a patient of Dr. Lindner for at least the past 10 years, he and his staff have done an excellent job. Very professional and I would recommend Dr Linder to anyone."
"I have suffered with a difficult to resolve issue for several months. Lori Lee has been a joy to work with. She cares deeply about her patients and she is most thorough in search of a solution. She is the kind of medical provider which we all need and hope for when a tough problem presents itself."
"Doctor Alvarez is a great person explain details what he was going to do. I will recommend him to persons that I know that would need a gastric surgeon. Vera Maldonado"
"I am very pleased with Dr. Johnson's performance in regard to myself. I like the fact he always gives positive reinforcement to his patients. He did so when he called me on my results. This is my second time with him that he has done the procedure. I would recommend him without hesitation. He is a 5 star Doctor."
"Dr. Belinda Ramirez is very thorough. She is compassionate and caring. She is great about listening to and responding to my concerns. I can't say enough about how I aporeciate her care."
"I have had several issues requiring help from SAGA and Lori has many times been the cheerful, kind, and helpful person that I dealt with. She is a real sweetheart."
"My Telecall with PA Ford was very pleasant and professional. She thoroughly reviewed my medical history. She answered all my questions. I feel very confident and comfortable proceeding with their clinic."