Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
Reviews for SAGA - Medical Center
"Staff was professional, efficient and welcoming."
"Dr Guerra shows that he cares about his patients. From Checking in to being discharged, The Staff were caring, friendly, informative. The Staff Is AMAZING."
"Staff is always very helpful. Dr Flores is wonderful, always very easy to talk to. He explains everything to you, ready to answer any questions. This is a Dr we can all appreciate."
"Truely caring doctor. Very happy to have him as my doctor."
"After visiting the emergency room and receiving a diagnosis of Dysphasia, I was promptly seen in their offices within 2 days and they scheduled an endoscopy and dilation to help my condition. I am so pleased with their care and service. Special thank you to Dr Alvarez."
"Perfect Service !!! Very Quick and Painless !!!"
"Very informative and caring."
"Patient care and comfort obviously priority"
"Staff is wonderful. Thank you all for your kindness."
"Was a great experience. Staff was friendly and answered all questions I had."
"I finally found human quality in a hospital mainly with this doctor Ernesto Guerra, just I want to say thank you ti the all team."
"It was a phone call,everything was fine, answered all my questions"
"Doctor Guerra was the best ever. For it being so early in the morning (6:45am) the staff was in a good mood, talking, singing and ready to prep. My first Colonoscopy was not at all a bad experience. The staff and Doctor eased my mind and made me feel relaxed. Keep doing a Great job team. Hats off to you for working together and making the environment comfortable"
"Dr Alvarez was great."
"They take good care of me. They are friendly and polite."
"Awesome staff and awesome doctor."
"My experience was fine, not a long wait and guestions answered."
"wait time is not to long everyone one is very friendly and will help you if you have a question once you are called back they want to help you with any problems you are having even if it's not the reason you are being seen for very nice people."
"Staff was great! During my prep for my colonoscopy I was very nervous, but the prep nurse made feel safe & told me everything was going to be ok. When hey took me to the procedure room, the nurse & Tech were wonderful! The tech made sure I was comfortable & the nurse explained the procedure. All around, the staffing team was excellent."
"Dr. Pruitt is on time and through"
"Very good"
"The staff was respectful and friendly. They made the experience as pleasant as it could be."
"Excellent service"
"Want to say Thank You. Everything went well from the front desk registration, preprocedure to the procedure. Everyone was courteous and informative and very professional."
"My procedure went well! I appreciated the care and professionalism of all the staff and doctor!🙏🏽"
"I wanted to see a Dr, saw a young nurse. Not sure she gave me correct information I wanted an exam I'm afraid I may have a blockage from scar tissue. I can't poop unless I take laxative"
"All very professional, except that no one speaks Spanish and I was left with some doubts."
"Best GI guys in San Antonio. In most cases, they can do everything in office/clinic. Polite staff and large capacity so minimal wait."
"Everyone was nice.from the beginning to the end.great job"
"Dr Antonio Serna has been my doctor 5 years now I don't mind going back when I need to I trust him he's a very good doctor."
"Intake personnel was polite and helpful."
"Professional and nice people"
"Went in for an endoscopy. I felt very at ease with all the staff, nurses and doctors. My procedure went smoothly and I was attended in a very timely manner. Quick!!"
"Great overall experience. Highly recommended"
"Very professional and courteous service."
"Great Dr. Always willing to help your situation."
"Everyone was very courteous and very organized! I was in and out in a short time! Very punctual and respectful! Thank you"
"Dr. Teheri is an awesome. His staff is courteous and pleasant."
"The staff and all the personnel were very courteous and helpful since the time I arrived. They explained everything to me before my procedure. And Doctor Guerra was very welcoming and professional. Would highly recommend your facility to anyone"
"There are really special doctors where the doctors can find here that I had they found it over there on me and you're like the way to work and I think I'm doing the things thank you"
"Dr. Guerra is, if not a legend, a highly respected and trusted presence in the SA community. It is a gift when a very necessary procedure--in my recent case, two, a colonoscopy and endoscopy--is accomplished with the help of a calm, efficient and friendly staff, and Dr. Guerra's kind and competent manner."
"Outstanding….the staff was efficient and professional and on task."
"Easy and convenient process from scheduling the procedure to releasing the patient"
"It was great everyone was so nice and courteous"
"The person who removed my IV, did not ensure that the vein closed. So, l got a lump of IV fluid 1.5 inches above my elbow to the left. To this day, the lump is still visible. Everything else,was excellent."
"Doctor Gura , is a Offer and a gentleman."
"Excellent bed side manners and a very helpful staff. Extremely satisfied."
"The place is very clean, and the attention of all the staff and Dr Guerra is excellent!!!!"
"Everyone was very nice and readily available to answer my questions. The day of the surgeryeverone was very conscientious of not hurting areas on my body that were bruised due to a car accidentzi highly recommend Dr Ernesto Guerra, his asistant PA, , Dr Moore, and his entirr staff."
"My experience was plesent and the staff was very caring and informative about my health thank you I recommend Dr Guerra"
"Very impressed"
"First class operation and professional people start to finish. Dr. G is the best in the business."
"It's a very clean place people are nice and friendly very efficient they do what they said they're going to do I wouldn't go anywhere else"
"Excellent services. Thank you all"
"Awesome"
"My appointment from start to finish was very pleasant. I was treated with curtiouisy by everyone."
"I truly do appreciate the service that you all gave me I actually enjoyed it very much I thought it was awesome the only problem I've had is trying to pay my copay"
"The staff and Doctor Guerra were great! I would recommended :)"
"Great experience! Good old-fashioned reliable service. Friendly, thorough, efficient staff. Will go back again when it’s time."
"High quality of care and outstanding clinical ourcomes"
"I wouldn't go anywhere else. I trust my doctor he made feel I was in good hands very professional and informative....as for all the nurses there they made me very comfortable and very thorough with my questions and with their answers.....I appreciate all their kindness and patience...thankyou so much. Mrs I Avila."
"Good experience"
"It was great experience being treated by doctor Serna the staff excellent it was a joy being a patient there"
"Nurse started IV without pain. I felt safe and confident by the care the medical staff showed me."
"Everyone was very nice and friendly"
"Very professional! Very fast ! Very friendly"
"The facility was super clean. The staff was very helpful and fun to talk to."
"The staff is super professional and takes really good care of you. Side Note the just gotta do better at answering the phone 🙂"
"Dr. Guerra is professional and kind to boot. The staff were amazing and I would recommend them to anyone!"
"The place is very clean great caring staff and my Dr Guerra is the best Thank you"
"Excellent service."
"Great patient service. Treated me well."
"Friendly office and clean"
"A place where you can put your life in hand of Dr Ernesto Guerra with no hesitation at all. The cleanest place and very professional personnel."
"It was a pleasant experience, the person who assisted me was very attentive and friendly."
"I was worried about the whole situation but the Dr and his staff really helped me feel at ease, and before I knew it they were done."
"Very great service no long waiting"
"Good, great service"
"Friendly professional staff & excellent service"
"Everyone was kind and friendly."
"It was a pleasant experience, the person who served me was very attentive and friendly."
"(Translated by Google) It was a pleasant experience, the person who served me was very attentive and friendly. (Original) Fue una grata experiencia, la persona que me atendió fue muy atenta y amable."
"Very professional. Took time to explain everything and answer my questions."
"N.P. Jordan is very knowledgeable. Takes time to address questions or concerns."
"I was very impressed as the staff is very knowledgeable, and never got inpatient with me, because I had forgotten my hearing aid and had to have directions and conversation repeated! They treat you like a person, not someone who’s there to have a treatment!! They were very friendly and concerned about my health! What a great staff!!!"
"(Translated by Google) Dr. A.S. Taheri and the nurses were great. (Original) Dr. Taheri and the nurses were great."
"Dr. A.S. Taheri and the nurses were great."
"Very good experience the only problem was the hour wait in the room to be seen"
"Ms. Ford is always very kind and helpful with my medical concerns!!"
"I love my doctors and staff they are amazing I feel I am cared about"
"Love the staff"
"Everyone was professional, courteous and friendly. I was totally at ease the entire appointment. What a great organized office!"
"Everyone was extremely nice!!"
"Very good experience on the first visit. I recommend it at 10 percent"
"Very good experience on the first visit. I recommend it 10 percent"
"Very happy to have been introduced to Dr Serna I found him to be respectful and curtious in matters of curling the matter at hand,im very lucky to be a patient there in Dr Dr Serna care."
"People there are very nice and helpful"
"Doctor's n nurse r just the best..."
"(Translated by Google) Very good experience on the first visit. I recommend it 10 percent (Original) Muy buena experiencia en la primera visita. Lo recomiendo al 10 por ciento"
"He was very nice and asked alot of questions"
"Dr. David García is very good at what he does. I did find out they can even do the colonoscopy in the room you are in and the staff are very friendly made you feel very as ease. I give Dr. David Garcia a 10 and 10 is the highest. Thank you"
"Been seeing Dr. Serna for a long time. He is great at listening to your problems and trying to get to the bottom of the problems as well."
"Staff was awesome and very caring"
"I had a consultation with Dr Ford. She was so professional & explained procedure . She had excellent bedside manners. Very courteous. Now I know she loves her job & she wants to help people. She treated me like a friend whom she had known for a long time. I loved her."
"Dr Taheri, is very kind and cares for his patients. He takes the time to answer any questions I may have."
"N.P. Cynthia Guzman was GREAT!! I would HIGHLY recommend her."
"The entire staff is very professional, courteous, and friendly."
"This was my first time being referred off the military installation and I was a little concerned. From checking in to the actual interview with the provider, my concerns were quickly resolved. Very professional!"
"I have had several endoscopies. Dr Alvarez has been very informative and takes good care of his patients."
"Dr Taheri was very professional, knowledgeable, friendly to make the patient at ease. Answered my questions and concerns on what procedure he would be performing. His staff was helpful in giving information about what was needed before the procedure."
"Great service from start to finish. 'Quick and Painless' is what I was hoping for, and it's what I received. Thanks!"
"Very Professional and Staff is Courteous and Friendly. I've been a patient for at least 10 years and will refer all my friends. I love Dr. Eddie Flores. He explains everything to me before and after every procedure. Very kind and professional bedside manner."
"Very attentive, listened to my concerns and very pleasant. Little wait time."
"Ms. Ford, N.P., is very friendly and professional. She asks about my family and answers all my questions about my treatment. I highly recommend SAGA!"
"Amazing Staff and Super Friendly!"
"PA Ford and staff could not have been more professional. Appointment ran on time. Good experience."
"Clerk and Nurse Practitioner were great and very curtisous."
"I had an Endo/Colonoscopy and was as pleased as one could be, in that situation. Faith Angel, Misty, Dodie, Carmen, Lori, & Dr. Franklin were all awesome. (I may have gotten some names wrong. But their signatures are in the picture.). Thankfully I won't have to see them for another 7-10 years. Highly recommend."
"Very organized, doctor extremely helpful, very pleasurable experience"
"Excellent customer service!!"
"Visit was quick and very informative...staff was great and friendly...it's the study of entering the gastro... lights camera action... Lil laughta"
"Very professional"
"All good"
"Making a colonospy appointment was very thorough and prompt. The PA was very knowledgeable and professional."
"Efficient, knowledgeable, friendly. Nothing negative."
"Treated very well, and after the procedure everything was explained to me on the findings, and the direction that will be taken in the future…I recommend SAGA to anybody that needs this type of procedure."
"I really appreciated that Dr.Ford was all ears and let's me address all my concerns and issues U was having. She really made me feel comfortable"
"The Staff was very awesome. Dr. Flores is amazing. Thank you all."
"I really appreciate P.A Ford and the staff at SAGA. Everyone is ALWAYS kind, professional and timely. It's easy to schedule appointments and they really do return phone calls. I appreciate PA Ford in that she is very patient and I never feel rushed. Thank you SAGA for all that you do help your GASTRO patients."
"I only added four stars because my first experience was SAGA was at the Euclid location, where I had my consult. A couple of the staff members were rude and unprofessional, giving the rest a bad name. I was worried about going through with my procedure at that location because I wanted to be treated like a patient should, especially with a procedure like an endoscopy. So I requested for the procedure to be done in the medical center. I was glad I did. The entire staff was highly competent, professional, and warm and friendly. It was my first time going under, and I was a little nervous. But they made me feel so at ease. This is how healthcare should be. I am very grateful to everyone who took care of me. I was a cash patient, and I felt the prices were reasonable too."
"Had a clear understanding of my procedure. However, when I made my appointment with my primary care physician and he read me the results of my endoscope and colonoscopy I was very confused."
"Dr: take Time with the patient explain every details for a benefit of the patient"
"Had a wonderful experience. Workers were true professionals and kind. They explained the procedure prior to beginning."
"Very professional"
"My experience at SAGA was better than I could have asked for. The receptionist was friendly and you could tell she likes what she does. The nursing staff was so attentive, thorough, and I didn’t feel like I was just a number that was being pushed through. Dr Flores was such a calm and reassuring voice before sedation and when I was released going over what he found. When I woke up I was shocked at how quickly it had been done. The staff let me take my time getting ready and explained my post op instructions very well. Given that a colonoscopy isn’t associated with a good experience. I must say it was the best I could have received by a very competent and reassuring staff."
"Great service!"
"Doctor or PA Ford is excellent, very kind, affectionate and professional. The entire team of assistants who assisted us were also very friendly. Thank you so much"
"(Translated by Google) Very good service and everything very well explained (Original) Muy buen servicio y todo muy bien explicado"
"Excellent service all the time."
"PA Ford and every staff member i spoke with was professional, courteous, caring and efficient. From the time I arrived at the surgical center to the time I left every person made me feel comfortable, at ease. there is no doubt this is the right group of doctors to handle my medical needs."
"This was my initial consult for a colonoscopy. The office staff was very professional and on time. The PA took her time to explain procedure and provide me with a surgical appt. At my convenience."
"Dr taheri listens to his patients concerns and help me so much to understand why and what my conditions were. I would recommend him to anyone that has Gastro issues. 🏼"
"Not much to say except I was taken care of timely checking in and called to start procedure on time and finished when they said they would and staff was great. Time in between that I was out so not sure. Lol. Everything went as expected."
"Very good service and everything very well explained"
"My experience was very welcoming. The staff was very professional and friendly and I overall it was a great experience! Thanks again to the staff and Dr. Taheri for making me feel welcome and treating very kind. I would definitely recommend this place for sure!"
"Very informative."
"Always on time, pleasant to speak with. Very thorough and asks me alot of questions to make sure all is ok. Highly recommend"
"It was my first colonoscopy and was worried but they were very understanding and professional..."
"I felt very comfortable to ask questions and to talk about everything and anything I needed or wanted to know or let them know I am expirencinig or feeling and got answers.I felt as if I had been going there forever and as I put she made me feel very comfortable and at ease.I really liked her.Very friendly very nice and listened to everything I had to say"
"(Translated by Google) Doctor or PA Ford is excellent, very kind, affectionate and professional. The entire team of assistants who attended us were also very friendly. Thank you so much (Original) La Doctora o PA Ford es excelente muy amable , afectuosa y profesional . También todo el equipo de asistentes que nos atendieron fueron muy amables . Muchas gracias"
"SAGA employees were very friendly, made me feel comfortable and eased the transition to the procedure."
"Doctor or PA Ford is excellent, very kind, affectionate and professional. The entire team of assistants who attended us were also very friendly. Thank you so much"
"Two procedures scheduled together. No waiting around on the day. Nice people got me in, did all the paperwork, asked good questions and listened, then off to room. Woke up with miminal side effects and home bound to rest up for the day. No issues. After action reports good. See ya in a few years..."
"Great patient consultation and awesome PA’s."
"Very clean place and excellent staff!!! Everyone's very nice and professional. I love it mostly because of how they listen to you. I've been to alot of places where they just prescribe you something just to get you out of the door. But here, they really try to help you. I recommend SAGA to anyone experiencing gastrointestinal issues."
"The Staff was EXTRA! Extra great, extra awesome and extra helpful! Can’t say just how much I appreciated the staff for helping me through my procedure!!"
"Really love this place. Everyone is so nice and makes you feel at ease. Dr. Flores and Dr. Ford are great."
"The PA Lori was very helpful with my condition and is taking great strides to get a correct diagnosis. Other doctors just pushed me around and put a bandage over the problem."
"The Staff was very nice and everything was in a very timely manner. I was taken care of quickly and really liked the care."
"Colonoscopy scheduled for 1 April 1. More information after that."
"Dr. Flores and PA Ford are awesome! The staff is great...Laura is extremely helpful and caring. I recommend them to anyone who needs a gastro specialist."
"I have been a patient here for almost 10 yrs ago. Was diagnosed with colon cancer in 2011. Dr. Jeff Bullock has always been on top that this dies not return. Therefore, I get checked very often. I recommend that you should get a colonoscopy at least every five yrs."
"Very nice and courteous staff. Made me feel like it was no big deal getting a colonoscopy. I would definitely be going here the rest of my life"
"After suffering months of digestive issues and ineffective treatment at another facility, I'm thankful that my primary doctor referred me to Lori Lee, PA-C at the Medical Center location. Lori Lee has excellent bedside manner, and was very thorough. I finally feel like my issues are being treated properly, and I'm starting to feel like myself again."
"Correcting my earlier review. Four stars vs. two - would be five if they were a bit more responsive to phone calls - however the root cause of the problem was apparently an issue that is not SAGA's fault. Thank you..."
"All of the staff is very friendly and knowledgeable. They will answer all your questions and walk you through the procedures and help you understand what needs to be done prior to the procedure. The made a post op telephone appointment for the results of your procedure and we’re right on time. I would definitely recommend them."
"I Will recommend Dr. Jeff Bullocks to all. He and staff treat me like I was their only patient. Have ??? about procedures? Just ask. 🌻🏍🎱💀🎈"
"I am very pleased with Dr. Johnson's performance in regard to myself. I like the fact he always gives positive reinforcement to his patients. He did so when he called me on my results. This is my second time with him that he has done the procedure. I would recommend him without hesitation. He is a 5 star Doctor."
"Doctor Alvarez is a great person explain details what he was going to do. I will recommend him to persons that I know that would need a gastric surgeon. Vera Maldonado"
"I have had several issues requiring help from SAGA and Lori has many times been the cheerful, kind, and helpful person that I dealt with. She is a real sweetheart."
"Very good experience!"
"Dr. Belinda Ramirez is very thorough. She is compassionate and caring. She is great about listening to and responding to my concerns. I can't say enough about how I aporeciate her care."
"Lori lee is fantastic and very knowledgeable"
"Very professional and quality care. I had a very good experience."
"As a patient of Dr. Lindner for at least the past 10 years, he and his staff have done an excellent job. Very professional and I would recommend Dr Linder to anyone."
"Staff,urgencyover all experience wonderful"
"I have suffered with a difficult to resolve issue for several months. Lori Lee has been a joy to work with. She cares deeply about her patients and she is most thorough in search of a solution. She is the kind of medical provider which we all need and hope for when a tough problem presents itself."
"All of the staff that had to service me while had my procedure done were very nice and respectful. They would ask me questions to see how to better service me and keep me calm. I use rollator to move around they made sure to take care during the time I was getting my procedure. They seemed to do everything in a timely manner. Where one staff member had finished servicing me another seamlessly took there place. It was a very smooth system. I would recommend anyone that asked me to go to the offices of Dr. Eddie Flores and his staff at the Medical Center location. They did a great job!"
"Dr Lindner is an exceptional professional doctor. You can tell he genuinely cares about each one of his patients. He makes you feel comfortable discussing your issues and gives you positive solutions that needs to be considered for your well being. He makes sure you understand your diagnosis and what needs to be done to make you better. His staff is also very professional and caring and friendly. They are a great team. I would highly recommend Dr Lindner if you need a gastroenterologist. Lil Hibdon"
"She is very friendly and good at her job."
"She is absolutely amazing! Anytime I have questions or need an evaluation she’s there to help even after hours or when she’s not in the office! She goes above and beyond for her patients and is an amazing woman!"
"Dr. Ramirez is a true professional and always so very helpful."
"I have been a patient of Dr. Lindner for a while now. He is so sympathetic with you as his patient and human being. The whole staff is great. I plan on staying with him. I trust him with my life."
"Lori has helped me through the ups and downs of an unpredictable and chronic disease. She is knowledgeable and considers all contributing factors as she helps me down different treatment paths. When I began at this practice, I thought I was in remission; we quickly discovered that was not the case and have been working to remedy that for the last four or five years. As anyone with chronic disease can tell you, this process is often exhausting, but with an advocate like Lori on my side, I feel so confident that remission is achievable. She is personable, makes herself available, and most importantly, familiarizes herself with you as a patient."
"Dr. Johnson and his team are amaZing. I’ve never had a bad experience at this office. He is very knowledgeable, attentive and has wonderful bedside manner."
"Dr. Belinda Ramirez has been my doctor for approximately 5 years. She has always demonstrated professional, courteous and caring service. The staff are courteous and provide prompt assistance."
"Lori Lee is working with Dr.Jeff Bullocks group. Each time I have had an appoint with her, she LISTENS. She is extremely aware of your condition, prepared far in advance and I have always been treated with the utmost kindness and respect. Her staff is incredible as well. I highly recommended Lori Lee! Respectfully submitted. C. M. Cloud"
"Awesome attention to patient and detail, genuine concern! Thank you"
"Dr Linder is a good gastro doctor. He will get to the depth of finding out and resolving your health issues. Thank you!"
"Following the guidelines on social distancing"
"Always the best personal care by Dr Johnson"
"Dr. Belinda Ramirez was very thorough and answered everything I was concerned about."
"Mrs. Ford was very Informative and very helpful. Made me feel very relaxed."
"I have been seeing Dr. Lindner for years +++ to many to count. I was recommended by a friend that works with the deaf and hard of hearing community and they told me, he always looks you in the eye and is engaged with.his clients ... they are his priority ... he makes you feel like you are family and he wants only the best for his patients... I HIGHLY RECOMMEND HIM and his staff is always willing to help you as well."