GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"I do understand that my gastroantrologist performs several of similar procedures at any schedule day. He took his job professionally and felt that he treated me as if a tree and not a forest. He was courteous and spent time in explaining the process with clarity. Credit to all his supporting staffs as well. I felt at peace throughout the prep"
"Great group! I was struggling with some pretty bad pain when I got to Dr Parks office! The nurse noticed how much pain I was in, and within minutes I was in the ER getting some much needed relief! I was thankful Dr Park could meet me there, and did an outstanding job of taking care of me!"
"I had the most amazing and supportive team of nurses and doctors last Friday. Thank you for your kindness and for dedication to your job. It was my first time and I was not nervous at all thanks to you"
"Incredibly professional and friendly....from the front desk through release. It may not be a great way to spend your day, but with all this support you are quickly put at ease."
"Every single person from check in, to the doctor and beyond was incredibly helpful, calming and didn’t act rushed. Knowledgeable and explained EVERYTHING that was going to happen. Absolutely incredible service from start to finish, would and will recommend family and friends! Thank you"
"Dr Fajardo and all of the staff at Texas Digestive Disease and Texas Endoscopy group were very professional, kind and considerate of my needs. I was given great care. My sister was kept informed of every step of the process. The ONLY complaint is the prep! And I don’t think there is any way around that…"
"The friendliest and most kind people from the moment you arrive to the time you leave. Every person who handled my intake to my care was absolutely amazing! There was never a moment of concern or nervousness as I felt I was in the best hands. I was talked to and through the procedure every step of the way. Great and absolute best care I have ever had."
"All staff from admissions to the doctor were great! They were efficient, friendly and genuine. My friend that was with me said she needs to change doctors. 🙂"
"This was my first colonoscopy experience and the staff was absolutely amazing! From the check-in, to Dr. Evans, and all the way to recovery, I was taken great care of. Everyone took their time introducing themselves to me and making sure that I knew what was expected for the procedure. I was never rushed and everyone was so kind. I would highly recommend this practice and the Texas Endoscopy Center. When I was done, they also gave me an envelope with everyone’s name on it and I absolutely loved this. I like knowing people’s names, but this helped ensure that I would be able to refer back to it if needed. I do want to give a special shout out to Jillian, the Pre-op nurse. I spent the most time with her as she prepared me and to say she was phenomenal is an understatement."
"From start to finish, I had an excellent experience with Texas Digestive Disease Consultants. Someone contacted me ahead of time to arrange for post-procedure prep, I was sent reminders and notifications via text/email which were helpful and relevant. The staff was professional and caring. I highly recommend TDDC."
"The service was great. The only thing that I regret was the anesthesia process, it was very painful. I have had mutiple surgeries and never experienced the type of pain that I did when it was being administered."
"Very kind and knowledgeable staff- the receptionist even asked everyone in the waiting room if anyone needed anything. Dr. Rendon answered all my questions and put me at ease. I will be recommending Texas Endoscopy to my family and friends."
"The process of scheduling the appointment and getting the information about preparing for the colonoscopy was difficult. It took at least two months to get any communication after I was referred. The information about prep came two days before the procedure. Once I was at the facility everything was very smooth and the service was tremendous. I am very satisfied with the whole process once I was at the facility for the procedure."
"Dr. Matthews and his staff are very friendly, thorough and efficient. If you are needing this procedure done, I recommend them highly! You are in good hands."
"3rd procedure with them over the years. They are very easy to deal with and knowledgeable. They communicate thoroughly and get back to you in a quick fashion. They are also ALL very friendly."
"Repeat customer. Always a very professional experience with TDDC. Couldn’t have been easier. Great communication. Staff very caring and good communications throughout. Thank you."
"I trust and am very comfortable with Dr. Fajardo. He takes his job seriously and listens to any concerns. His staff is great too. I have been going only to Dr. Fajardo since my first colonoscopy. He is a caring doctor and I appreciate him very much!"
"Got in 1 hr late. They were behind since around noon . My appt was at 2:45. A courtesy call wouldnt be bad. That way Ican try to be productive in waiting area before pre-op. Procedure went just fine and personnel very attentive and professional."
"I had a phenomenal experience from the time my appointment was set up at to the time I left the premises. I want to appreciate the receptionist Melody nurse Sonia anaestetician Jo nurse Rebecca the doctor doctor Evans and all others I may not recall all the names but just know that I and my family appreciate you all from the bottom of our hearts. Thankyou for allbthe good work you all do."
"The office was clean . The restroom was clean and well stocked ☺️ . The staff was very friendly making sure I was comfortable. I was a bit nervous and Crystal did a good job of making me fill comfortable."
"Everyone is so attractive and knowledgeable. Dr Tanya Evans let me know the results as soon as I woke up and offered a plan to be referred to the surgeon. Excellent!"
"Dr Evans and the staff at Texas Digestive were very professional, courteous and helpful. Very pleased with nurses Jilian, Toni and Felicia. Also pleased with Aletha and Mark. The team was fantastic."
"From the first call until after surgery I had a very pleasant experience. Everyone was very kind and gentle and helpful. The entire experience was seamless."
"I underwent a colonoscopy at this facility recently and was very impressed with their entire operation. The staff was highly professional and patient oriented. I received wonderful care both preop an postop. I highly recommend TDDC"
"Amazing service and care, the entire staff was friendly and compassionate. The whole process was so organized from prep to check-in to post care and everything in between. Each person who had a role was thorough and explained every step along the way. Such a great experience."
"It was my first time to have a colonoscopy and I was relieved that the staff was very good at making me feel at ease. From the check in staff to the last staff who walked us out of the building , they were all very professional. They were very thorough about the procedure, explaining things and always asking if I had any questions."
"Overall I was pleased.... It did take me a couple months to get an appointment so I know they are backed up. They kind of rushed me out of there. But I guess that is protocol"
"Dr. Matthews and the staff at Texas Endoscopy were fantastic. I was nervous about the procedure but it wasn’t warranted as everything was smooth and seamless. Highly recommended, my wife has already scheduled her colonoscopy with him too."
"Great office, clean and beautiful environment. Everyone was very kind expect for Jessica in the front office. She didn’t offered a kind greeting and never leaned around her incredibly large computer screens to see my face. Having employees positioned behind two large computer 🖥️ 🖥️ screens is very impersonal. She sounded frustrated with my questions and sighed at me when I said I didn’t have the paperwork I needed."
"It was my first time to have a colonoscopy and I was relieved that the staff was very good at making me feel at ease. From the check in staff to the last staff who walked us out of the building , they were all very professional. They were very thorough about the procedure, explaining things and always asking if I had any questions."
"I was unable to get a timely appointment with the doctor, but what a great professional experience with the nurse practioner, Pauline. She knows her "stuff" and listens to her patient very well. Thanks Pauline. You made my day!!!"
"I have had a great experience both times I’ve had procedures at Texas Endoscopy. The wait time is exceptional as well as how they communicate before, during, and after the procedure. All of the staff is very professional, kind, and knowledgeable."
"Great office, clean and beautiful environment. Everyone was very kind expect for Jessica in the front office. She didn’t offered a kind greeting and never leaned around her incredibly large computer screens to see my face. Having employees positioned behind two large computer 🖥️ 🖥️ screens is very impersonal. She sounded frustrated with my questions and sighed at me when I said I didn’t have the paperwork I needed."
"My experience was quite pleasurable. Check-in went smoothly and all personnel were friendly and pleasant. Wait time was acceptable. Nursing.staff in preop/ procedure area were great!! Anesthesiologist and Dr. Evans had great bedside manners and treated me as an individual and not like an assembly line. I will use them again."
"TDDC is absolutely the best, I have been with them for many years and would not think of going anywhere else. They are professional, very knowledgeable, organized and very nice and caring willing to take the time to make sure you understand everything about your condition and treatment."
"Dr. Evans and everyone at Texas Endoscopy Center at 8080 Independence Plano was so kind and caring. I am a very nervous patient, everyone at this clinic treated me very kindly. All the nurses and the anesthesiologist was so comforting. My husband is now going to become a patient with TDDC. You all are wonderful! Thank you so much and if I have to go in again I know I will be taken care of. No worries here! Thank you Dr. Evans"
"Dr. Matthews was very professional and thorough in explaining my procedure and the resulting outcome. I will be referring Dr. Matthews and his staff to any one of my family or friends who need a physician of his specialty. Everyone was courteous, informative and excellent bedside manners. That’s hard to come by meeting all of a patients expectations during a nervous and tense period for many."
"What a blessing to have a 1st time experience. The nurses, CRNA and Dr Evans were fantastic. What a very caring compassionate group. God put me in the right hands. Thank you!"
"We saw Katelynn the NP at the office. She was stellar. She took our concerns very seriously and took the time and care to listen to our story. She was patient and sympathetic and understanding. Most importantly she took us seriously and is willing to help!!! We look forward to seeing her again. I would recommend her and this office to anyone and everyone."