Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"I had 2 procedures done and I had the best experience. I had a panic attack before going in. The nurses let my husband come back and sit with me. The nurses gave me all the reassurance, confidence, and care. I had another anxiety attack as they were putting me to sleep and everyone in the room was so nice and caring. Dr Pennington was attentive and kept me updated through everything."
"Dr Pennington and the staff were very pleasant. I didn't have to wait very long and he was very to the point."
"Dr Pennington is an intelligent man full of empathy. Makes you feel like you are important."
"Staff is very friendly and helpful. Dr. Pennington listened and made me feel at ease."
"Dr Pennington is outstanding doctor, listens and goes above and beyond to care for patients."
"Friendly and professional services. Dr. Pennington always listens and takes time to answer questions. The staff is helpful and pleasant."
"Dr. Pennington is awesome!!! Wouldn't go to anyone else. He really does care about your health."
"Short waiting, friendly and knowledgeable staff."
"Checked in for my procedure. Not a lot of waiting happened. Went back, prepared, had procedure and got results quickly. Dr. Pennington gave a thorough report. His nurses and he, answered any questions I had. I was very pleased with the process. 👍"
"From the front staff to meeting with Dr. Pennington was great. I really feel valued as a patient."
"Very friendly staff. Got me in pronto due to unplanned medical situation."
"Great Job by all. Everyone there was kind And showed they cared for my health and comfort. They were all very professional and worked hard to make me feel special. Dr. Pennington took pleanty of time with me , explained everything and gave me an opportunity to ask questions. Every here did an excellent job. !!!! Thank you."
"The staff was friendly and welcoming. The facility was very clean. I was seen timely. Dr Pennington was very personable and informative. Hi took the time to answer all my questions and discuss the plan for my care. I was treated with kindness and respect from the time I walked in until I left."
"Good"
"Visit was good but they never contacted me for my surgery appointment"
"Super staff, short wait time!"
"Pennington, was literally one of the best doctors I ever went to, and he’s super caring and makes you comfortable."
"Very good experience."
"Dr. Pennington is the most compassionate and thorough doctor I have ever had. You could not ask for a better gastroenterologist."
"Very good communicator."
"Very happy with my experience. The staff was very good, I didn't have to wait for my appointment and I think Dr. Pennington is very good. He spent time with me to answer all my questions and we came up with a good move forward plan. Only one complaint, there was a lot of paperwork to fill out. I wish I could have filled them out online before I got there to save all of us some time. Highly recommend them."
"Very kind doctor!!!!"
"Very friendly staff.Got in quickly and I really liked Dr.Pennington.He actually listened to me."
"Everything was handled very helpfully and professionall."
"Dr. Pennington is an awesome doctor, very gentle and will definitely be using him in the future."
"Excellent, very professional and friendly staff members. Dr. Pennington is always very caring and concerned about my well being."
"I had a nice visit with Dr. Pennington and discussed my recent problems. We made some changes in current plan of care and scheduled a more definitive test. He is thorough and listens to his patients."
"I was very happy with Dr. Pennington and his staff. I appreciate the excellent quality of care that their office provides."
"Efficient, friendly staff. Clean foyer, waiting area and rooms. Dr. Pennington is the best!"
"Dr. Pennington is kind and caring, and spent time discussing my concerns before just jumping to a procedure."
"They are all kind and caring about their patients. They will answer any questions you may have and you will always be treated wonderful from them"
"He has keep me informed and taken the time to answer any questions or concerns I have or had, could not recommend him enough, thankful he was recommended to me by a friend"
"Dr. Pennington is great.He told me to take gasx and mirlax."
"Wait time short, parking convenient and Dr Pennington professional and friendly as always."
"I was seen in a timely manner. Great new office space"
"Dr Pennington was wonderful. Only issue I had with the visit was waiting an hour."
"Nice people, prompt, and wonderful care ."
"He was really helpful and took time to listen."
"Such special one on one care! Dr Pennington is very caring and knowledgeable! I was made to feel very comfortable and he got right to treating my problem! Not a pill pusher for sure! Would highly recommend! A+++"
"My experience with this colonoscopy was awesome. The entire staff was wonderful and very timely. I would recommend this place to anyone."
"Friendly staff and quality care."
"Great atmosphere & nice people of all the staff I’ve dealt with THANKS"
"Dr. Jaymie Pennington is an awesome physician and very professional as well as his staff. After my procedure he explained everything to me and he seems to genuinely care about my health. Nurses and staff are always pleasant and I would recommend him for all your gastro intestinal needs."
"Dr. Pennington was very informed about previous medical history, indicating that he had reviewed my records from my previous gastroenterologist and the forms I filled out before the visit. He seemed to have time to listen to his patients, which is getting to be a rarity. I was pleased with Dr. Pennington as my new gastrointeroligist."
"Dr Pennington has the best bedside manners. He has patience, he's kind, and really listens to you."
"Quick, professional and friendly."
"Dr Pennington is very eager to listen and hear what you have to say."
"Took time to listen to my symptoms and shared his thoughts. Ordered test/labs and examined me. Had read and looked over my records/scans sent over with consult prior to my appt."
"Everyone was very kind to me, and very professional, they made me feel that I was in good hands and that I had nothing to worry about. Dr. Pennington thoroughly explained everything I needed to know before my endoscopy and before I went home. Thank you all."
"Great service"
"Dr Pennington and his staff are awesome. They explain every step of the way right before performing my procedure.. Very friendly and knowledgeable staff. I would recommend Arkansas Gastro. I also received a follow up call the next morning as promised."
"Wonderful dr very informative and easy to talk to"
"Great customer service and patient care from beginning to end of visit. Highly recommend Dr. Pennington and his team."
"I had my first visit with Dr. Pennington yesterday, and he was absolutely wonderful! He explained every question I had thoroughly, and provided me a lot to think about in terms of my diet. He's super down-to-earth and personable, and I can tell he really listened and was tuned in with the issues I'm experiencing. If you're looking for a gastroenterologist, Dr. Pennington is a sure winner! The office staff was just as great, as well! This practice is just all-around awesome!! :-)"
"The most pleasant medical experience of my adult life, thanks to a professional, friendly, courteous and caring staff. You guys are the best. Two thumbs up.👍👍"
"Very professional, caring, and friendly staff who are truly there to serve their patients."
"Called with my medical issue. Was quick to get me scheduled for procedure. Great and caring staff - great communication and follow up."
"Pretty much on time."
"Pretty much on time."
"My visit was with Dr Pennington, who I liked very much! He made sure that I understood the "Dr speak", and I feel comfortable going forward with my treatment with him as my doctor. Highly recommend."
"Dr. Pennington was a delight. He explained carefully to my husband and me what the tests showed and all our options. He checked out my husband carefully and listened and and answered questions!! Dr Penningtongets a ten and a gold star❣️❣️❣️"
"Really takes his time with his patients and seems genuinely concerned."
"I had the most professional and compassionate care with Dr. Pennington and his staff. Would highly recommend his services. Best place ever"
"Dr. Pennington always takes time during consults to get updated health concerns you may have. He doesn't try to whisk you in & out just to get procedure scheduled. He has performed colonoscopies for me & my husband & last time I had a polyp. His staff called me on Christmas Eve to tell me it was benign which gave me even more for which to be grateful that year. They are great all around!"
"I absolutely love Dr. Pennington. He's very thorough and he REALLY cares about his patients. Dr. Pennington sees the problem and follows it through until after it's solved and he listens to his patients!!🤗🤗🤗🤗"
"It’s always such a great visit . Dr Pennington is very detailed, he makes sure you understand everything about your visit."
"Dr. Pennington took time to ease my mind on issues that were concerning me, he helped me put a plan into action and hopefully all will be well. Great listener."
"Dr. Pennington is very professional. He was very helpful and answered all my concerns. I would highly recommend him!"
"Dr. Pennington's bedside manner was very engaging! He was very knowledgeable of my health issue. He explained my health issue in understandable terms and made me feel at ease! All my appointments with him have been outstanding, including his staff!"
"Dr. Pennington is very personable and professional. Great listener and engages well. Makes you feel like a person, for whom he is genuinely concerned and not just another insurance payment. J. A. Watkins"
"Dr. Pennington recommended a reduction of medication after observing my condition for a year. I am doing well since the event, as I was from his care leading up to that point. I am so pleased with his effort and concept of medication use."
"This was my first appointment with Dr. Pennington. He was kind and welcoming. He listened to me express my concerns dealing with ulcerative colitis. He was informative and gave great options to help control my condition. I would definitely recommend him to anyone looking for a great gastroenterologist."
"Seen on time dr.Dr. had reviewed my information and was familiar with my health problems. Had lots of time to explain things to me."
"Dr. Pennington spent a lot of time with us and genuinely cares about his patients. I would highly recommend him!"
"Very nice staff. They take time to listen to your needs. I would highly recommend Dr. Pennington"
"My Husband James has been a Patient of Dr. Pennington for several years now and he highly recommends him as the #1 Doctor to go see."
"Everyone was very helpful and friendly. Dr Pennington took time to listen and explain his thoughts."
"Dr Jamie is easy to talk to and helped with my problem"
"Dr. Pennington, took the time to listen. He explained every question in a detailed manner. He was very professional and knowledgeable. If you don’t have a GI doctor, Dr. Pennington is the one I would recommend."
"Dr Pennington has been my doctor over 10 years and has the best bedside manner. He has called me himself to check on me. He has had a lot to deal with me as a patient and I would never go anywhere else. Everyone at gastro Arkansas is amazing!!"
"Provider is a good listener who asks applicable follow up questions. Highly recommend."
"Dr. Jaymie Pennington is an awesome physician and very professional as well as his staff. After my procedure he explained everything to me and he seems to genuinely care about my health. Nurses and staff are always pleasant and I would recommend him for all your gastro intestinal needs."
"I had become very desperate to find out why I was having problems with my stomach. I was able to get an appointment with Dr Pennington due to a cancellation. I was so excited to finally get in to a Gastroenterologist! Dr Pennington started with the less invasive test and proceeded to do other test to find a solution to my issues! I am very thankful to him!"
"I have been a patient of Dr Pennington for several years and I always walk in his office knowing that he will give me the best of care possible! He is so compassionate and loves what he does! He not only listens but he gives answers as well! I’m grateful to be cared for by him and his nurses."
"Dr. Pennington is the best! He takes time to listen and ask questions. He never talks down to you or makes you feel rushed. I would highly recommend him."
"By far the best GI doctor! I highly Recommend!"
"Great doctor. Take time to listen to you and really cares about your health."
"Dr. Pennington is very patient and answers every question that I have. Cares about your health. Would highly recommend him to anyone"
"Had all my questions answered and was able to understand it really a great doctor explained everything you you can understand it."
"Very caring doctor. Takes time to listen and give his medical professional opinion to better help with your healing. Compassionate doctor."
"4.5 Stars!! Staff was great from beginning to the end. Only reason I didn’t give a 5 star is because I have to wait too long for my next appointment."
"Excellent experience and good outcome."
"Dr. Pennington was very personable and professional. He seemed to really care about my health and listened to all of my concerns. I feel confident in his care."
"I am a patient of Dr Pennington's. He's the only doctor that I've ever had that has checked on me more than once after going to him, to see how I'm feeling. I've never had that kind of care from any doctor in my life! I would highly recommend him to anybody. He is very thorough and asks a lot of questions and listens to you."
"Dr Pennington takes the time to explain everything to you. I have never felt like he was rushing to get to the next patient and he’s a super nice person."
"I like Dr Pennington very much because he seems genuinely interested in my health situation and he listens and does not seem to be in a hurry to get to the next patient!"
"Great doctor. Take time to listen to you and really cares about your health."
"Dr. Pennington is a very good, friendly and professional Dr. With all the health issues I have had, he is just the dr. I needed. The staff is also very nice and helpful. I especially like the way that Dr Pennington takes his time to make sure he answers any questions I may have and makes sure I am knowledgeable about what is going on with my health. I would recommend him to anyone who needs a good doctor."
"Dr. Pennington was easy to talk to, attentive to my concerns, had reviewed my history prior to consulting with me and took his time with me during my visit!"
"Very caring doctor. He takes the time to listen and find the issue to truly help."
"Very nice doctor, explains well and answers questions."
"Dr Pennington has wonderful bed side manners. He truly listened to everything I said, and he had a response to every question I had. Overall Dr Pennington and his staff are wonderful!"
"Everyone was kind and professional and I felt like a knowledgeable doctor, one I could trust, was taking care of me. Everything was explained to me beforehand and afterwards. There is nothing negative to say. I highly recommend Dr. Pennington and his staff."
"Very knowledgeable and listens.."
"After my mom passed away from cancer that originated in her G.I., I told my PCP I wanted a colonoscopy, and he referred me to Dr. Pennington. It was almost two months before he had an opening, and I can understand why he stays so busy. Aside from my PCP, Dr. Pennington is the other best doctor I have ever seen. During my appointment, I got a bit emotional talking about my mom- because he actually listened!! He was genuinely interested in what I had to stay and did not make me feel like he was in a hurry to get me out. We scheduled another appointment for me to have the procedure- I think mostly to assuage my fears because I’m pretty sure he thinks it isn’t completely necessary just yet, but he could tell I was panicking about it. So, I would definitely recommend him to anyone. He was so, so nice…plus he is easy on the eyes lol"
"Dr Pennington is an excellent physician. He carefully prescribes for patients and individualizes specific treatment. He is up to date on all procedures. I often recommend Dr Pennington because his patients receive the best care."
"Excellent doctor with a good bedside manner."
"Dr. Pennington is exactly the kind of doctor you want… one that is proficient in his job execution and one that is also very kind and compassionate towards his patients. He makes you feel comfortable and reassures you through out your tests/results! I would highly recommend him!"
"Excllent, caring physician who takes time to listen. One of Little Rock's "go to" physicians when it comes to GI issues!"
"The staff was nice and very helpful. The office was clean and practiced social distance. The doctor was very professional and answered all of my questions."
"Dr. Pennington is one of the best doctors I have had the pleasure of being a patient. He is extremely through, listens to you and works to find the best 9treatment possible. He is also both professional and personal, a rare find. You won't find a better doctor."
"Dr. Pennington and his Nurse are so caring. They both take the time to listen to me and answer all of my questions. Very Professional. Everyone in the front office are helpful and nice."
"I would recommend Dr. Pennington to everyone., Takes his time with you and listen to you, has patients., he does not rush you., been my Dr. For awhile now.,"
"This was my first visit with Dr Pennington. I was really impressed with his detailed questions concerning my health."
"Welcoming office with professional assistance. Great doctor!"
"Dr. Pennington is great. Excellent communication skills."
"Considering the procedures I had, I felt very comfortable. The entire staff was very professional, from the front desk, intake personnel, nurses and definitely Dr.Pennington. Excellent bedside manner. Thank you, God bless you all."
"I was so scared going to see Dr. Pennington after my last experience with another Dr. but after just a minute of talking with Dr. Pennington I was realizing that he really cared about what I had to say and cared about what he seen on the CT scan that was taken in Searcy. Thank you Dr. Pennington and Staff."
"He explained in great detail his assessment of my problem and the course of action we would take. He and his staff are all very cordial."
"Dr. Pennington is a fantastic doctor and his staff are awesome. I feel so very fortunate to have found him. He's every bit as good as my previous Dr. Greenway, he's very thorough. He is one of the few doctors I know who personally calls his patients, this is almost unheard of. I highly recommend Dr. Pennington."
"Nice man. Answered questions and asked a few. Staff was efficient."
"Dr. Pennington is very kind. He saw me when I was going through chemo and was very compassionate. I am seeing him now after several years for other issues and he was again very kind and respectful."
"e listens to youe"
"Dr Pennington is very patient and he listens very well to the things that you have to ask him and he gives good answers that I can understand the most important to me is the patience that he shows and interest he shows in helping me to understand what's wrong with me good guy."
"Very caring and great listening skills. Does not rush his patients and pays attention to your needs. I feel very confident with this doctor. In addition , the staff is also very caring ."
"Dr. Pennington is a great doctor. He is very thorough and cares about his patients. He takes time out of his busy schedule and communicates his concerns about my health. I am so grateful to have him as my doctor. His staff is amazing especially his nurse Sarah. Thank you for the great service."