GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"I'd like to personally thank the front desk staff for the warm welcome and laughing at my husbands corny jokes, Dr Coles for being the absolute best and awarding me "Colon of the Week" (on a Monday), Cory for his kindness and that wonderful hot air tube, Lindsey for keeping me alive during the "anesthesia party", and to the lady with the pretty pink/purple streak in her hair (I'm sorry I can't remember your name #anesthesiaparty) my husband took me to McDonalds....NOT Olive Garden 👎🏼😡Everyone in this office is amazing and I'd highly recommend Dr Coles to anyone looking for an enjoyable and entertaining colonoscopy"
"Have had 4 examinations by Dr. Coles and have found, from walking into his office to have examinations performed to being discharged, has been an extraordinarily pleasant experience. Dr. Coles' staff is professional from start to finish. Their friendliness and step-by step procedure is explained as they work relieving any fear skeptical patients might have of colonoscopy (of which I'm not!). Completely painless procedure through and through (no pun intended!) with absolutely no pain or problems afterward. Dr. Coles provides photos to the patient, after waking up, of the procedure's findings, pointing out potential or existing polyps and any other findings (such as discovering a possible sleep apnea problem I was unaware of) which he passed on to my own physician for follow-up. Thoroughly a well-run medical business! Looking forward to my 75th birthday to meet Dr. Coles' while celebrating his 35th year in practice and his wonderfully-skilled staff for my next check-up in New Braunfels."
"Dr. Coles is an excellent doctor he's been my doctor for two procedures and he explained everything and was very kind and caring, you can feel how he cares for his patients and I would recommend him to anyone."
"Dr. coles is personable, very informative, and most helpful. His staff is friendly and kind. I received the care I needed and scheduled for a needed procedure. Excellent!"
"Dr Coles was extremely thorough and did an excellent job of explaining the medical procedures and results. Additionally, he provided straightforward advice for prevention. Thank you Dr Coles!"
"Dr.Cole is an excellent doctor and I would recommend him to anyone. Explains everything and takes the time to make sure you understand, great bedside manners."
"Dr Coles has been my Dr for years. He’s fantastic. He’s a wealth of information. He pays attention . Doesn’t rush.. I couldn’t ask for more. He’s definitely the guy to see. ."
"Dr. Cole's office staff are extremely attentive to any issues that I may have and very professional in their responses to all my questions and concerns. Additionally, Dr. Cole uses the most modern technology in his exam process."
"Doctor Coles is an excellent Specialist. I just had a 2nd colonoscopy a few days ago & even though I haven’t seen him in 3yrs he still remembered me and remembered about the talk we had about my issues 3yrs ago. He asked if I was still going through them and he really listens to you. He’s not like one of those that thinks my issues are not worth talking about and tries to change the subjects or just ignores you completely. I had no issues after the surgery except a little pain in my abdomen but that is normal after surgery. He knows what he is doing and is a professional Specialist. Like I said he is a great Specialist and I recommend him."
"As pleasant an experience as it can be. ;). Dr. Cole, Brandi, all the staff and nurses/technicians are incredible at putting you at ease. The process was easy as they explain everything from beginning to end, even checking back with you to see how you’re doing. I’ll always recommend and trust Dr. Cole and team."
"My husband has been going to Dr Coles for over 20 years for Barrett’s esophagus. He has kept it under control with medications, but when it turned into cancer, he was aggressive in treatments without having to result in removing part of the esophagus. At last biopsies he has not only been cured of the cancer but also doesn’t even have Barrett’s. We feel he has saved his life! Dr Coles is such a great doc with a wonderful personality as well!"
"Dr. Cole and his staff are the best in the business. They have taken care of my medical needs for over 15 years. They are professional, kind and experts in their field."
"Dr. Coles never made me feel like there was a deadline, and intently listened to and responded to all my comments and questions. I have undergone two colonoscopies and one upper-GI endoscopy by Dr. Coles. I always feel comfortable around the Dr. and all of his staff. Professional and courteous. I highly recommend Dr Coles."
"Thank you so much, Dr. Coles, for finding and removing that nasty hiding pre-cancerous polyp! Dr. Coles will do his best to keep you cancer free. Had follow up colonoscopy 3 months later... looking good. Thank you Dr. Cole's!"
"Dr. Coles is a very fine doctor who has a kind and genuine caring for his patients. It is a comfort knowing any procedure with him will be handled with excellence."
"My wife recently had a procedure done by Dr. Coles at the Christus Santa Rosa facility in San Marcos. Both the facility staff and Dr. Coles provided her with excellent, professional, and empathetic care. We would highly recommend Dr. Coles for any gastrointestinal problems."
"Was very pleased everyone was very nice and caring they told me everything that was gonna happen and told me if I was ok . And the anesthesia guy told me don't worry I gonna be this close checking on you until you fall asleep don't worry you'll be ok and the nurse was very sweet and helpful ❤️ I so appreciate everyone thank you ☺️Mrs Virginia Bravo"
"Everyone was prompt, courteous, and very meticulous in following protocol for my safety and well being. I had an endoscopy and a colonoscopy and everything was timely and smooth. Dr. Coles was very careful to explain the procedure and his findings. I was given plenty of written info and pictures taken during the procedure to bring home. I would tell anyone that I received the best care and had the best Dr. I could have ask for. I could not be more pleased."
"It is too early for me to write a review. I only just met Dr Coles and staff. First impressions were favorable. Unfortunately I have to wait anxiously for my procedures. I liked Dr Coles. Will update review after procedures are done. Impressed. Procedures done and everyone was skilled, friendly and professional. Would highly recommend Dr. Coles."
"Professional who explained every part of procedure and possible outcomes. Took the time needed to answer all questions. First time using this doctor, and plan on using him the next time when needed. Highly recommend."
"Have been a patient for approximately 25 years. Dr. Coles is the consummate professional. I attribute my current very good health to him. I wholeheartedly recommend Dr. Edward Coles."
"Meeting with Dr. Coles was a great experience! He was very polite, easy to talk with, very knowledgeable, and answered all of my questions. I would highly recommend him to anyone!"
"Dr. Coles took me as a new patient quickly when he learned of my condition. He has been empathetic and interested through my illness. I highly recommend him and the other doctors in his group."
"Dr. Coles took me as a new patient quickly when he learned of my condition. He has been empathetic and interested through my illness. I highly recommend him and the other doctors in his group."
"Doctor Edward Coles and his staff was excellent and took the time to assist me with my healthcare. Wonderful staff and I’m glad they took very good care of me."
"The front desk was so helpful and patient with me. Dr. Coles himself was very professional but also friendly and made everything easy to understand. I'm very happy I went to him."
"Just meeting with Dr. Coles set my mind at ease for my up coming colonoscopy. His questions for me were spot on and thorough. I had a pleasant experience with his staff also. If your new to the area or simply not happy with your current doc, you should definitely give Dr. Coles a consideration."
"Dr Cole's is a professional at his work. I am very satisfied with outcome of my procedure. Staff was so I nice, I felt like staying a little bit longer. Lol"
"I have had very good care, including tests, follow-ups and diagnosis. There is always a very thorough ‘patient clinical summary’ that goes home with me that covers all instructions and suggestions for my better health."
"Greatest GI doctor I have ever seen and my mom saw him as well for so many years. He treated us like family and always looked out for us. I trust him with my very life ❤️"
"From the moment I walked in I was greeted with the most warming welcome from the wonderful nurses, CNAs, and Dr. Cole. I am a hard stick and man that nurse came in and hit the mark like a pro. The anesthesiologist greeted me and I knew when I was on my way to go night night. I woke up after everything was done and felt refreshed and cleansed 😂. These guys were amazing!!! Thank you Dr. Cole and team for a great experience."
"Very professional,complete understand of my procedure.Everyone was so nice and attentive.Great staff.To include the surgical clinic. Thanks Min.Lopez 🙏🏽😇"
"I've been extremely pleased with Dr. Coles' attention and assistant with my gastro problems. He has taken the time to listen to me and explain what he has found."
"Dr. Cole's was very personable and very caring about my feelings and health. He was very thorough and explained what was going on with me in a way I could understand. I am very happy with him."
"Colonoscopy is never a “fun” experience but definitely a necessary one . Dr Coles and his nurse Michelle certainly make it as easy as possible . Low dose prep helped and procedure was quick as well ."
"I don’t have any hesitation about recommending Dr. Coles. He is very knowledgeable, thorough, and persistent about finding the source of gastrointestinal problems and providing relief. In addition, he is compassionate and has the ability to make you feel like you’re one of his favorite patients. An outstanding physician."
"I had a very good experience for my first time having an endoscopy I was very comfortable with Dr Coles and the staff. It went fast and in good for next 10 years."
"While I’m not a fan of corporate medical facilities, I was pleased with the care and treatments provided by Dr. Coles and his staff. I appreciate their competence and service. I am not a surly patient, but recent interactions have soured me on the Christus model until my procedure with Dr. Coles. Should the need arise, I would not hesitate to put my medical care in their hands."
"Dr. Coles has been my Dr. for a very long time. He is so personable with a great bedside manner. He is an awesome guy and I trust him totally. Doris Bueche"
"This office was in total concern for my health care. They made everything easy to understand and gave very easy instructions on how to continue to stay healthy."
"Dr.Coles is one of my best specialist. I deal with all kinds of speciality doctors and they are so cold and seems like I am talking to a robot. Not with Dr. Coles he explains everything and doesn't get mad if I have questions about my treatment or health. He makes sure he covers all his bases before he recommends anything. We need more doctors who care about their patients like him and his staff."
"Dr. Cole was very professional, knowledgeable and very friendly. Loved the staff and all the help they provided during my procedure. Will definitely see Dr. Cole again 😊"
"I would like to begin by saying that I have very bad health anxiety. I have also been told that I have what they call ‘white coat syndrome’. With that being said, let’s just say I was very scared/anxious going to see a specialist. Dr. Coles was very kind, not only to me but to the staff as well. I know that half of my “problems” are in my head and while Dr. Coles was pretty certain that everything was normal, he still did the appropriate examination to confirm what he was already thinking. Knowing that I would worry about the examination until I had it done, he was able to get me in the next day which saved me a couple weeks of worry. Dr. Coles is very knowledgeable, given his many years of experience. He answered any & all questions I had, however far fetched it may have been. I would highly recommend Dr. Coles. He is a thorough, knowledgeable, and has a great bed side manner. One of the nurses prepping me for the examination told me how lucky I was to have found Dr. Coles and I couldn’t agree more."
"Experience is commendable. Consultations exceeded my expectations and feedback was immediate and very good. Although my case had me very anxious Dr Coles was very thorough which set mind at ease. Thank you"
"I appreciate Dr. Coles’s experience and professionalism. He is kind and caring, but he fully explains everything and provides the opportunity for patient questions. Thorough staff and office management."
"Dr Coles was recommended to me by a friend and coworker. I do appreciate that this was a trusted recommendation. From setting up the appointment to leaving the center was a very comfortable feeling. All the staff in New Braunfels we’re helpful, made me feel comfortable and well taken care of. Dr. Coles is professional and a caring doctor. I strongly recommend him."
"I've been a patient of Dr coles for over twenty yaers where he has always explain the procedures and answers all of my questions or concerns. One other thing is that he doesn't rush in and out without making sure that we are on the same page of my treatment plan."
"The entire staff was absolutely 1st Class. My nurse, anesthesiologist specifically, and Dr. Coles were completely empathic and professional. So grateful for the awkward experience of my first colonoscopy being handled in an amazing, caring, and a clear report. See you all in 3 years. God bless you!!!"
"Each of my visits with Dr Coles has been very professional and well thought out. I have enjoyed meeting th doctor and am very grateful for his full on attention to my health care. As well as takin.g immediate action to my needs and concerns. Would very much recommend Dr Coles to others and plan to continue my care with him. Thank you,"
"I have known him and have been his patient for a very long time he is a very caring doctor. He explains very thing in detail. I would recommend him to anyone. God bless Dr Coles and his family. 🙏❤️😊"
"Dr. Coles performed a colonoscopy in March & found polyps. He removed them, with one needing to be removed in pieces. A follow up colonoscopy was done in June with no new or recurring polyps being found. He put me on his 3 year plan for my next procedure. Dr. Coles & his staff are very attentive to patient’s concerns & questions. He and his staff truly care for their patients well-being. I highly recommend Dr. Coles & his staff."
"Dr. Coles has been a blessing to me and my family. I have been his patient for over a decade. He saved me from a bleeding ulcer, found my colon cancer, and has been monitoring all my gastroenterology issues ever since. He is the best doctor in this field and I trust him with my life. You could not find a more competent or compassionate doctor to take care of your internal organs."
"Dr. Coles is extremely thorough and has a great bedside manner. He has been a doctor to many of my family members and we all feel that he is the BEST."
"Dr. Cole's has been my doctor for about twenty years. I have complete confidence in him and his staff. He's always up-to-date, has a very good bedside manner, and really takes a genuine interest in his patients. I'm blessed to be a patient of his."
"Dr. COLES has been my Doctor since my first Colonoscopy some 26 years ago. He has been professioal in every aspect of my care. I have this procedure every 2 years and now it's every year so I think I know what I'm talking about."
"My appointment was in Dr. Coles’ New Braunfels office. The facility is conveniently located, nicely appointed, and spotless. The office staff was welcoming and seem to be knowledgeable. My appointment was right on time. I had previously completed the registration forms online, and I appreciated that. I thought he was very generous with his time. He answered every question I had and some I didn’t know to ask. He struck me as very much a scientist as well as a caring physician. I left feeling I found a new friend and will certainly return if I need his services again."
"I went in determine to reject treatment options for the procedure. Dr. Coles calmed me down and explained throughly the need to proceed. I left feeling confident that my care was in good hands as I scheduled the procedure."
"I have been under the care of Dr. Ed Coles for about 20 years. Dr. Coles has treated me with dignity and respect as I'm sure he treats all of his patients the same way. He is patient and explains things in terms that you can understand. He takes his time to answer all questions both prior to and after a procedure. I have a very high regard and respect for Dr. Ed Coles."
"My wife and I work in Healthcare as Clinicians. We were very confident in Dr. Coles record. I recently had a Colonoscopy and He and his staff do very satisfactory work. I and my associates at my job would recommend his Services to any of our friends and family. God bless"
"We received immediate responses from staff. Dr Coles has been treating our family for years. Very reassuring that we can get quality needed care! Recommend this group to all."
"Dr. Coles was exactly what I needed, exactly when I needed it. It was a relief to have a highly educated and experienced doctor who cares about getting straight to a solution in an affordable manner. He did not put me through the wringer with a bunch of unnecessary tests or treatments, he heard exactly what I was saying and formulated a plan to get to the bottom of my situation. I highly recommend him to anyone who is ready to get their medical issues resolved."
"I have been well taken care of by Dr Coles and his caring and most knowledgable staff for over 10 years with no complaints. Dr. Coles has the best bedside manner, keeping his patient at ease and informed. I would highly commend him to anyone needing a. fantastic digestive care dr."
"I've been seeing Dr. Coles for screenings and intermittent issues for over a decade now. I have always been treated with respect and professionalism. The office staff are good, as well."
"Dr Coles was very professional and courteous when I came in for a screening. He came to speak to me before and after the procedure. His staff was attentive and very thorough with their care. Very happy with their service."
"Dr. Coles is the one of the most caring, efficient doctors I've ever used. I trust his judgment and his suggestions completely. He is willing to continue to seek answers when the health issues I present aren't simple. I'm so happy to have him as my gastroenterologist."
"I would go back to Doctor Coles. the receptionist or very very nice the nurses was very knowledgeable and Dr.Coles was very sociable an knowledgeable. Makes you feel like family."
"He has been there for me for years, he and his staff are fantastic. The patient care I have received is so good and very responsive to my needs and questions. Thank you TDDC for your care and compassion."
"I have been a patient of Dr. Coles for over 20 years. He was highly recommended to me by a friend over 20 years ago, and after meeting him, I could see why he was highly recommended to me. My husband also became a patient of Dr. Coles on my recommendation and is also well satisfied with him. His thoroughness, his review of our records step by step, making everything clear, when we consult with him are way beyond expectations. We would highly recommend him to any seeking the services of a gastroenterologist."
"I have been a patient of Dr. Coles for over 10 years along with my husband. He is a caring, knowledgeable Dr. who will be sure his patients know exactly what is going on and exactly what, if anything, he has found and each step that is to follow. He will also be honest enough to say he doesn't know what is wrong, but never gives up on trying. Dr. Coles is an excellent physician whom I highly recommend. His excellent stafff has always been kind, helpful and quick to assist us with any request. They are stellar women who are professionals all the way. I can't recommend this office and Dr Coles highly enough!!"
"Very efficient. I was impressed because dr coles had actually read my history and was very caring and knowledgeable. His nurse Martha was quite nice and efficient as well. The thing I was disappointed in though is that my follow up was made with dr coles PA. My abdominal history is very complicated so would like to continue to see the doctor. Especially to discuss my CT scan and bloodwork results when I am able to get the scan."
"Dr. Coles has been my gastro doctor for more than 30 years. He is the best there is at his job. He has true concern for his patients and takes the time to explain the situation. Friendly and easy going. Highly recommend."
"Dr. Cole and his surgical team were nothing short of outstanding during my recent procedure!! They kept me informed and were very attentive during my procedure. Throughout the entire process of scheduling to the post follow-up, Dr. Cole's support team was respectful and professional. This was the second procedure I called upon Dr. Cole to perform. I highly recommend him and will continue to call on Dr. Cole for any of my future medical services needed..."
"Dr. coles is a wonderful doctor who cares very much about your health. I have a great deal of respect for Dr. Coles and his staff. I recommend him highly! joe Desormeaux Wimberley, Texas"
"Dr. Coles and his staff are always kind and helpful when I visit or call. I feel Dr. Coles has taken good and thoughtful care of me. Due to some recurring health problems, I have been under his care for more than 10 years. He has never failed to keep me informed and updated about my condition. I appreciate and trust his thoughts and suggestions regarding my health. I will continue to request his care as long as I need it and I would recommend Dr. Coles to anyone needing gastroenterological care."
"Although it was my first visit with Dr. Cole, I was very please. The atmosphere was very welcoming From the receptionist to the nurse to Dr. Cole thank you for making my first time such a A pleasant experience. He explained my procedure and what he was planning to do in layman terms taken inconsideration that I’m not a doctor I was most grateful for that."
"I love Dr. Coles, he is stern but also a very caring doctor. He will take the time to make you understand your health problems. He really listens & answers every question you may have.As far as I'm concerned he is a great Dr. and I hope he's around for a long time."
"I love love love love love Dr. Coles and his staff!! I have been going to him for 30 years and wouldn’t dream of seeing another GI doctor! Dr Coles is honest and caring and zones in on exactly what the problem is quickly.. Michelle and Norma work along with him and they always take extra great care of their patients! The office is organized and keeps me on track when it’s time to have an exam or talk with the Dr. I know I can count on this office in San Marcos to take excellent care of me and my loved ones!"
"Dr. Coles has been my doctor for over nine years. I recommend him to my family or friends as the best gastroenterologist in Texas. He exemplifies all the characteristics of what a great doctor should be. He is attentive, , knowledgeable, , kind, caring and keeps you informed o f your treatment.I trust him completely, His nurse Michell is a great asset to his practice. The rest of his staff is always attentive and patient."
"Dr Coles is the absolute best Gastroenterologist! Professional, very through and has the patient's best interest at heart! I recommend him and his staff with the highest recommendation!"
"Let's face it....we all have to have a colonoscopy at some point in our lives! We generally dread them but, hands down if/when it's your turn I highly recommend Dr. Edward Cole. He has an outstanding bedside manner; kind, patient, and very professional. It was the easiest and most painless procedure ever done!"
"I just love Dr. Coles!!!! Lol Hes beem my gastro for so so long. He is sweet, kind, funny , bossy and I know he cares. His staff and medical assistant are all so sweet and fun too! I always look forward to my appointments!! Karen Wortham"
"Dr. Coles & his staff are professional, making you feel at ease during your appointment. He is very thorough with his patients, making sure you understand exactly what to expect during procedures. He ensures you have an opportunity to ask any questions you may have & answers them accordingly. I would definitely recommend him to my friends & family."
"Dr. Coles has been my doctor for 30 years. Over that time, I have occasionally worked with several of his partners as well. The practice members' skills are excellent, and their attention to the doctor-patient relationship makes it a pleasure to have them on my team. Their non- physician staff is superb as well. I will always chose Dr. Coles if I have the option, but I heartily I recommend Dr. Coles, his practice partners, and their staff without reservation. I always feel completely at ease and am certain of receiving high quality care."
"Dr. Coles is amazing, great listener, patient, adaptive and overall caring to his patients. Especially when he knows a patient is in financial trouble, if that patient always pays for every appointment, he’ll help by letting you have a note on your account to remind the front people the next time that you need to pay for the last appointment. He always wants to make a patient comfortable in life and he makes it happen with the best he can. I highly recommend this company, because their just amazing."
"Dr Coles is attentive, caring and a wonderful Dr. I have always felt valued as a patient and he will not stop until an answer and resolve is found. He treats patients with respect and has a great bedside manner. If you are looking for a Gastro Dr, do yourself a favor and make an appointment with Dr Coles!"
"Dr. Coles is a wonderful physician and just a generally nice and kind man. His manner and personality make dealing with what could be embarrassing subject matter for me, as a woman, easy and relaxed. I feel very comfortable asking him anything I need to about my gastroenterology concerns and he never makes me feel as if I'm taking too much of his time. He is knowledgeable, extremely competent, engaging, and smiles easily. Anytime my friends and loved ones have need of a gastroenterologist, I strongly urge them to consider Dr. Coles. I cannot recommend him highly enough. I am in my 60s and can honestly say that he is tied with one other for my favorite physician of all time."
"Great experience under Dr Coles care. Provided excellent details on the procedure and what to expect. There were no surprises and it was a calm experience."
"My experience was awesome. In office a d when the day came for my procedure. All staff members were compassionate, caring and out me at ease. I've known Dr. Cole for many years. I've always come back to him. He's very kind compassionate, kind, understanding and funny. He puts you at ease the moment you sut diwn in front of him in his office."
"Dr Coles and his organization are very competent, friendly, caring and professional. Dr Coles explains everything clearly and thoroughly adding a personal quality to his discussions. He is frank but comfortable to talk to."
"Dr Coles is very caring and makes you feel like you're his only patient. He's been trying to find out what's causing my problems and he hasn't given up. He's just as good with my husband. I would recommend him to anyone, any age needing his help."
"Dr. Coles has been my physician for a number of years. I have always found him to be caring and highly skilled. He makes me feel at ease with his calm and matter of fact attitude, and he has a delightful personality. I think the world of Dr. Coles!!"
"I was very please with how quickly the procedure was preform and Dr Coles explained and talk to me before hand So I felt very calm the day of procedure and staff at PASC took such care of myself They were all very helpful from the point of admission to relief me out Thank you so much for the wonderful care I relieved"
"The experience itself is a non-event and necessary for one's health. Dr. Coles and supporting staff were all very helpful, reassuring, informative and enjoyable. Thank you for your professionalism and friendliness."
"Dr. Coles has it all. He Is professional, knowledgeable, and talented. He has been my family’s G.I. physician for many years. I would highly recommend him to anyone that needs a gastroenterologist."
"Had an Endoscopy done as a follow up and everything worked out as well as to be expected. Doctor and nurses were communicative and expedient in getting me prep’d and ready to go in for the procedure. Doctor visited with me before and after the procedure! AWESOME JOB by the complete staff!"
"Dr. Coles has always been professional and spent the time to ask questions and show concern when I’m having pain and discomfort. I would never even think about going to a different gastroenterologist."
"Dr. Coles took time to speak with me, asked thoughtful questions, and carefully considered the best course of treatment. I felt like he was the right physician to help me address my current health issues, and we have made definite progress towards that goal. He is courteous, professional and provides compassionate care. I highly recommend Dr. Coles."
"Dr. Coles is thorough in taking a complete history, asking pertinent questions, and answering my questions so that I have a clear understanding. He is personable and I feel at ease with his counsel. I will continue to see him for my digestive health."
"Dr. Coles has always been very professional. He has the ability to explain as he prepares his patients for procedures in a way that is caring. I would and do recommend him to others."