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Patient Reviews

GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.

Reviews for GAR Conway, AR

5.0 Review from C.H. Source: Google Jan 11 2025

"Crystal is great! She always listens to what I have to say. We discuss my treatment options, instead of telling me "this is what we're doing ". She's patient, thorough and kind."

5.0 Review from M. Source: Google Jan 09 2025

"Great place it’s just hard to get appointments"

5.0 Review from B.B. Source: Google Jan 09 2025

"They are always great. Very helpful. Listen. Don't try to rush you out. That is a good thing my stomach issues runs in my jeans. Highly recommend if your looking for great gastro this is it."

5.0 Review from S.M. Source: Google Dec 25 2024

"I recently had procedures done at this clinic. All the staff treated me kindly and explained everything that was going to happen. Dr. Gibbs makes sure she explains the possible risks to give you a chance to make an informed decision about your health. She makes sure every avenue is checked so that she can give you an informed answer where your health is involved."

5.0 Review from J.B. Source: Google Nov 26 2024

"Crystal Brown is a phenomenal nurse practitioner. She took my symptoms seriously when other providers had not and was able to find an infection that was making me so sick. She calls weekly to check in and make sure you are doing ok when you are going through treatment. I can’t recommend her enough."

5.0 Review from G.W. Source: Google Nov 24 2024

"Staff were super friendly. They answered all my questions and made feel at ease and comfortable with my procedure. Dr.Wardlow was very kind in explaining everything they saw after the procedure. I will highly recommend them to anyone who is needing an endoscopy."

5.0 Review from T.B. Source: Google Nov 01 2024

"very friendly staff as well as helpful."

5.0 Review from E.C. Source: Google Oct 26 2024

"I was seen by Bryan, the PA. He was kind, a good listener, asked pertinent questions, made good suggestions for my care."

5.0 Review from S.C. Source: Google Oct 23 2024

"Good experience with very helpful consult."

5.0 Review from L.P. Source: Google Oct 23 2024

"Everything about my appointment was great"

5.0 Review from B.N. Source: Google Oct 23 2024

"On October I7, 2024, I had an appt with Dr. Brian Jackson of GastroArkansas, Conway, AR. He explained the findings of a colonoscopy that was performed at another institution in 2023. He was thorough and gave me time to ask questions regarding those findings and also he gave me guidance for future colon health. Thank you Dr. Brian Jackson for your help."

5.0 Review from C.D. Source: Google Oct 22 2024

"Staff was very friendly and made me feel completely at ease."

5.0 Review from B.E. Source: Google Oct 22 2024

"My APN was very professional, kind, and asked appropriate questions."

5.0 Review from N.O. Source: Google Oct 22 2024

"Brian is excellent as a practitioner and as a person. He gave me the best care. He listened. He was in no hurry. I will continue my relationship with him for sure—if needed. Thank you, Brian"

5.0 Review from A.M. Source: Google Oct 03 2024

"I love Crystal Brown and GastroAr!!"

5.0 Review from K.C. Source: Google Oct 03 2024

"Very thorough, friendly, helpful."

5.0 Review from L.M. Source: Google Oct 02 2024

"Friendly and very knowledgeable staff! After having colon cancer, I feel like I’m just where I need to be to help me maintain my health. Thank you for such good care!"

5.0 Review from L.L. Source: Google Oct 02 2024

"Gastro Arkansas has made a huge difference in how I feel daily. They take the time to listen and double check all existing medications your on to help prescribe the best treatment. I will not use anyone else!"

5.0 Review from J.H. Source: Google Oct 02 2024

"They are always friendly and keeping me informed."

5.0 Review from J.R. Source: Google Oct 02 2024

"They give great service and let you know in detail what's going on or what needs to be done."

5.0 Review from C.L. Source: Google Oct 02 2024

"Always polite, knowledgeable and easy in and out."

5.0 Review from D.T. Source: Google Oct 02 2024

"Crystal Brown is great. Thorough and very attentive."

5.0 Review from D.D. Source: Google Oct 02 2024

"Very good! Excellent care given here!"

5.0 Review from J.H. Source: Google Sep 29 2024

"Very considerate and polite set me up with my appointment quite quickly will always go there when I need to be seen for this the staff they are amazing."

5.0 Review from L.P. Source: Google Sep 18 2024

"The APM was really sweet and he listened to what I had to say. He got my test set up quickly and I am very pleased with everything"

5.0 Review from L.H. Source: Google Aug 30 2024

"Dr was very attentive and asked many questions to get to know my medical history better."

5.0 Review from S.C. Source: Google Aug 28 2024

"I feel very comfortable with all the staff at GastroArkansas: Conway. Dr. Douglas Stokes has dilated my esophagus many times and he has improved the quality of my life so much. Crystal Brown is a wonderful nurse practitioner who keeps a check on my condition between procedures."

5.0 Review from J.“. Source: Google Aug 23 2024

"Great customer service and they listen to you when you have an issue."

5.0 Review from F.H. Source: Google Aug 23 2024

"Angels without wings!"

5.0 Review from T.D. Source: Google Jul 12 2024

"New patient Very nice PA Glad I came here"

5.0 Review from N.C. Source: Google Jul 11 2024

"Friendly and knowledgeable."

5.0 Review from C.B. Source: Google Jul 11 2024

"I was treated professionally and with respect. I feel like each person with whom I interacted was caring. I am finally getting movement and answers I have been seeking for a very long time. I have regained hope that there is a solution and it is going to be reached."

5.0 Review from R. Source: Google Jul 03 2024

"Very pleasant and helpful staff. Did not wait a long time. Everyone to office and medical personnel were friendly and answered my questions."

5.0 Review from S. Source: Google Jul 03 2024

"It is very pleasant and you all treat patients kindly and respectfully"

5.0 Review from L.W. Source: Google Jun 25 2024

"Dr. BROWN WAS VERY THOROUGH WHEN ASKING QUESTIONS ABOUT MY SYMPTOMS AND WAS VERY FRIENDLY AND CARING."

5.0 Review from L.W. Source: Google Jun 24 2024

"Dr. BROWN WAS VERY THOROUGH WHEN ASKING QUESTIONS ABOUT MY SYMPTOMS AND WAS VERY FRIENDLY AND CARING."

5.0 Review from D.M. Source: Google Jun 21 2024

"Very nice and friendly. Not a long wait time. I would recommend them."

5.0 Review from D.C. Source: Google May 25 2024

"When are we going to it starts"

5.0 Review from J.M. Source: Google May 25 2024

"Professional visit with Brian enjoyed very much."

5.0 Review from M.A. Source: Google May 25 2024

"Great visit today with this group of medical professionals!"

5.0 Review from C.B. Source: Google May 25 2024

"I was very impressed with the attention afforded me when I made my first visit to GastroArkansas, Conway, Arkansas. I was treated with the utmost friendliness when arriving at the check-in quest station. I look forward to my second visit with GastroArkansas. Carl J. Barger"

5.0 Review from S.Q. Source: Google May 25 2024

"I saw Dr Brad Jackson and he was very professional and I was very pleased. He did a great job and I will continue to come to this facility in Conway AR."

5.0 Review from L.M. Source: Google May 08 2024

"Nice place. Very professional. They have compassion and offer healing care and great information. They staff are all so nice as well."

5.0 Review from C.J. Source: Google May 08 2024

"I felt like he spent his time getting to know my symptoms and how I was feeling. Hopefully getting results back will help me to do what I need to get better."

5.0 Review from D.B. Source: Google May 08 2024

"Went in to get a colonoscopy done. Nurse Kaboore was a delight. Super sweet and nice. The doc, Jeff Robertson was a great dude. Super nice and informative. 10/10 would recommend using these guys!"

5.0 Review from C.P. Source: Google May 08 2024

"The first appointment I wasn't impressed, however; the last few appointments have changed my mind. They have gotten very attentive, and I feel like they actually listen to me now. The lady at the front desk is so good at her job, and doesn't lose her cool when I am upset. She deserves a raise! Maybe the first appointment was just an off day all the way around, or maybe I was being overly sensitive. 🤔 Definitely check them out!"

5.0 Review from J.K. Source: Google May 08 2024

"I've seen Crystal Brown for my pre colonoscopy, she is very thorough and very informative."

5.0 Review from G.M. Source: Google May 08 2024

"Initial visit: Planning and preparation with an extremely experienced and capable professional helped to make this visit excellent."

5.0 Review from B.F. Source: Google May 08 2024

"Very through. Answered all my concerns."

5.0 Review from C.C. Source: Google May 08 2024

"The whole office staff were so wonderful and kind. I didn't feel rushed at all. Explained everything to me about the procedure."

5.0 Review from B.H. Source: Google May 08 2024

"The staff were professional and kind. I appreciated their help with my procedure."

5.0 Review from L.A. Source: Google May 08 2024

"Our visit was excellent. We had all our questions answered and left completely at peace that Gary's health issues are iin most capable hands."

4.0 Review from R.A. Source: Google May 08 2024

"Staff was very efficient and got me into the room quickly. Set me up for my procedure and got my information back to me on preparing for it"

4.0 Review from M.J. Source: Google May 08 2024

"Great people and would recommend them. Only downfall is the long wait. My appointment was at 9 and didn't get called back til almost 9:30, but its worth the wait."

5.0 Review from K.G. Source: Google Mar 29 2024

"It was OK we talked about what he will do and when. Everything went according to plan"

5.0 Review from M.W. Source: Google Mar 29 2024

"Everything was great 😃"

5.0 Review from B.P. Source: Google Mar 29 2024

"Brian ,the APN, is very nice and knowledgeable as well as his nurse. It didn't take long to be taken to a room and to be seen."

4.0 Review from D.G. Source: Google Mar 29 2024

"Very friendly people who work there. I haven't been going long enough to give it 5 stars... They do try their best to help you. Very knowledgeable with whatever you're problem is. After diagnosis your not forgotten you are respectfully taken care of"

4.0 Review from P.G. Source: Google Mar 21 2024

"They where friendly and had no trouble answering my question and explaining Every thing"

5.0 Review from M.E. Source: Google Mar 20 2024

"I have had a great experience with GastroArkansas! Brad is my APN and I couldn’t be more pleased with his professionalism and attention. He has made several phone calls just to check on how I’m feeling and to let me know when he receives information. What amazing concern. I would highly recommend GastroArkansas!!"

5.0 Review from J.H. Source: Google Mar 03 2024

"Excellent. Service was above and beyond."

5.0 Review from J. Source: Google Feb 24 2024

"Friendly staff, Brian Jackson APRN was very nice and listened to me. He determined I needed a procedure for further work up and they got it scheduled quickly and it can be done there in the same office! Highly recommend!"

5.0 Review from K.H. Source: Google Feb 24 2024

"Everyone was amazing and my nurse practitioner was so knowledgeable and seemed to really care. I wish all clinics were like this."

5.0 Review from B.S. Source: Google Feb 21 2024

"Everyone was very pleasant and very thorough my appointment was at 10 and I got in at 9:55 very satisfied with there services"

5.0 Review from T.D. Source: Google Feb 14 2024

"Very professional . Very timely also"

5.0 Review from G. Source: Google Feb 10 2024

"Good I really impressed with my new Dr concerned about my situation great....thanks,gary"

5.0 Review from E.R. Source: Google Feb 07 2024

"I have been a patient with GastroArkansas: Conway for several years now I am please with the service I received. So far I haven't had any problems with the medical staff."

5.0 Review from M.K. Source: Google Feb 03 2024

"I had a positive experience at GastroArkansas. I was able to promptly get an appointment with Brian. He was thorough in his evaluation of my issues and symptoms and planned the next step in order to find out what was needed to solve the issues."

4.0 Review from A.T. Source: Google Feb 03 2024

"Had a good visit with the doctor yesterday and he made me feel better about my situation"

5.0 Review from K.E. Source: Google Jan 10 2024

"Truly caring staff, totally impressed 👏"

5.0 Review from B.M. Source: Google Dec 02 2023

"Crystal was very thorough and professional. She took care of my needs and even followed up with a couple of phone calls to see how I was feeling the next day. I recommend any one to go see the doctors at GastroArkansas in Conway."

5.0 Review from B.S. Source: Google Dec 02 2023

"Crystal was professionak, friendly, and informative."

5.0 Review from J.Z. Source: Google Nov 23 2023

"Very precise and thorough shows concern for your Hurting and sends you on Follow-ups to make sure your ok! Very caring."

5.0 Review from K.S. Source: Google Nov 14 2023

"They were nice and thorough. Their communication was simple and easy to understand."

4.0 Review from C.R. Source: Google Nov 10 2023

"Friendly"

5.0 Review from D.H. Source: Google Nov 04 2023

"Staff very friendly and helpful. The nurse practitioner was great!"

5.0 Review from M.C. Source: Google Nov 01 2023

"I love crystal brown n.p.. I feel she is very thorough and she listens to your concerns and doesn't dismiss them. The staff is very friendly and helpful, as well."

5.0 Review from K.W. Source: Google Nov 01 2023

"APRN Crystal was very kind and professional. She has a gift to put a person at ease. All staff I encountered were very nice. Thank you for your csre."

5.0 Review from J.A. Source: Google Oct 31 2023

"Dr. Heath Great doctor 100%"

5.0 Review from M.O. Source: Google Oct 30 2023

"I saw the nurse practitioner Crystal Brown, she was great, listened to my problem and gave me an answer that solved my problem. Very satisfied with my experience."

5.0 Review from J.A. Source: Google Oct 27 2023

"I love the staff here they are excellent and always eager to answer any questions you may have."

5.0 Review from J.H. Source: Google Oct 27 2023

"They always take really good care of me every visit."

5.0 Review from K.W. Source: Google Jul 01 2023

"They are nice and take time to talk with you and answer your questions very professional"

5.0 Review from K.W. Source: Google Jun 29 2023

"They are nice and take time to talk with you and answer your questions very professional"

5.0 Review from T.P. Source: Google Jun 18 2023

"Staff was very nice and professional."

4.0 Review from M.L. Source: Google Jun 16 2023

"Scheduling is painful. After you get in to see someone they are great. I worked with Crystal and she was very helpful and easy to work with."

5.0 Review from C.D. Source: Google Jun 15 2023

"I felt very comfortable at all times I feel like they were very experience. They knew what they were doing. And made me feel relaxed from start to finish. I definitely would tell people that they are fully experienced at made my experience great.. kind and Superior treatment to me."

5.0 Review from I.S. Source: Google Jun 15 2023

"They care! They called and checked on me everyday! I’ve never had that before from any doctor ❤️ Thanks D"

5.0 Review from R.N. Source: Google Jun 07 2023

"Dr. Backstedt performed my colonoscopy this morning and I have nothing but good things to say about him and the staff. From the receptionist who checked me in to the nurses in the back and the anesthesiologist, they were all amazing!!"

5.0 Review from G.W. Source: Google May 31 2023

"No long wait. Everyone super nice. Doc was very thorough"

5.0 Review from L.B. Source: Google May 26 2023

"Crystal brown is a wonderful Dr. She has a heart for her patients. At least she cares like Dr Brian Blair. I appreciate her calling me and checking on me."

5.0 Review from M.A. Source: Google May 26 2023

"The nurse listened to me and gave me some ideas for my IBS . She is getting a test done for my stomach issues . I live one hour and 50 minutes away from the clinic in Conway . I feel it’s worth it ."

5.0 Review from V.J. Source: Google May 18 2023

"Treated very well. Everyone was kind and efficient. Crystal Brown was so kind. Listened and ask questions. Never made me feel uneasy Waiting to hear test results"

5.0 Review from M.M. Source: Google May 04 2023

"No long waiting time. All the staff are welcoming and professional."

4.0 Review from N.W. Source: Google May 04 2023

"Had my first procedure done today there . Been having upper abdominal pain and swelling , they told me they were gonna do an oral scope to check my gallbladder . The people were super nice and made everything very relaxing and did a great job explaining . But when I woke up from the scope they told me they did check my gallbladder or liver ? He went down to esophagus that meets my stomach . And I’m still having pain , still not sure if I will have to go back or not ."

5.0 Review from J.C. Source: Google Apr 25 2023

"Super nice and professional. Answered all my questions."

5.0 Review from E.W. Source: Google Apr 25 2023

"Prelim interview only. Thorough check to establish safety limits."

5.0 Review from A.B. Source: Google Apr 25 2023

"Everybody I Dealt with was very helpful and explained everything well. My first trip here but i'm glad I came"

5.0 Review from R.M. Source: Google Apr 25 2023

"There was no wait time"

5.0 Review from S.H. Source: Google Apr 25 2023

"Staff was so friendly they really put my mom at ease"

5.0 Review from W.S. Source: Google Mar 23 2023

"I highly recommend Crystal (Nurse Practitioner) and Dr Heath - they both listen and communicate what course of action is needed to resolve your issues."

5.0 Review from K.W. Source: Google Feb 25 2023

"Very clean. And they treat you with respect and very very nice. Absolutely clean!! They welcome you as family."

5.0 Review from A.V. Source: Google Feb 25 2023

"I did not have to wait long. The intern asked a series of questions to try to help find the possibilities and to determine a course of diagnostics and treatment. The were kind and courteous. No issues at all."

5.0 Review from B.F. Source: Google Feb 25 2023

"They truly Listened To me And truly made me feel comfortable, Gastro Arkansas is my place to go for anything that's Stomach or Polyps. They don't leave you without giving you answers."

5.0 Review from D.E. Source: Google Feb 25 2023

"I've only had one appointment there Everything was very nice people I talked to Was very nice and well informed"

5.0 Review from B.L. Source: Google Jan 25 2023

"I was in for a consultation. Each person who helped me was courteous and professional. Very helpful in understanding what to expect."

5.0 Review from K.D. Source: Google Jan 25 2023

"They are nice and take time to talk with you and answer your questions very professional"

5.0 Review from L.M. Source: Google Jan 25 2023

"Everyone was so courteous and friendly! Though I was nervous and anxious about the procedure, by the time I was about to be given medication to put me to sleep, I was very calm and relaxed. My prep nurse was a jewel! Tiffany, James, Valentina & Doctor Gibbs, took excellent care of me! Thank you all for an excellent experience at GastroArkansas."

5.0 Review from N.M. Source: Google Jan 25 2023

"Friendly. Short wait time."

5.0 Review from S.A. Source: Google Jan 25 2023

"Everyone was very professional and knowledgeable."

5.0 Review from A.T. Source: Google Dec 25 2022

"Informative appointment. I was Pleased with my appointment."

5.0 Review from B.B. Source: Google Dec 25 2022

"Always friendly and very professional group of people."

5.0 Review from A.S. Source: Google Dec 25 2022

"They really care what you are going through, and listen to all the concerns you have."

5.0 Review from D.C. Source: Google Dec 25 2022

"Very professional staff. Crystal Brown did an outstanding job of evaluating my symptoms and developing a plan of action."

5.0 Review from S.W. Source: Google Dec 25 2022

"My appointment was speedy and they were extremely helpful and nice. I would recommend this place to everyone."

5.0 Review from L.T. Source: Google Dec 25 2022

"Very friendly and willing to answer questions"

5.0 Review from K.C. Source: Google Dec 25 2022

"I really enjoyed the professional folks . They explained what was happening.They handle patients with care like family would and very nice. I would definitely tell friends and family go to this clinic if need a professional staff. Merry Christmas. Happy New Year!"

5.0 Review from W.S. Source: Google Dec 25 2022

"I highly recommend Crystal (Nurse Practitioner) and Dr Heath - they both listen and communicate what course of action is needed to resolve your issues."

5.0 Review from V.V. Source: Google Dec 25 2022

"The nurse prac. Was very thorough and explained everything for me."

5.0 Review from A.A. Source: Google Nov 25 2022

"I had a great experience everyone was friendly and knowledgeable about my condition."

5.0 Review from C.G. Source: Google Nov 25 2022

"Very caring and efficient staff! Dr. Heath is excellent!"

5.0 Review from N.M. Source: Google Nov 25 2022

"Very comfortable atmosphere. Extremely knowledgeable in patient understanding. Personable , kind and very caring."

5.0 Review from T.T. Source: Google Nov 25 2022

"Staff is friendly and helpful. My wait time was short. I walked out fully informed of medical conditions. I will continue my health care there!"

5.0 Review from R.A. Source: Google Nov 25 2022

"All of the staff are friendly and caring from the front office to the back. They made everything so easy. I saw both APRN Crystal Brown and Dr. Craig Davis, and I would highly recommend both of them."

4.0 Review from G.M. Source: Google Nov 25 2022

"Had a previous problem where I was coughing blood and they were going to see me quickly. After 3, days, the coughing stopped and they cancelled seeing me. The person I'm serinh there now is very serious and professional, but no friendlieness at all. Strictly business. I had a problem trying to reschedule an appt that was made for me, the person answering the phone spoke good English with a foreign accent but kept asking me to repeat everything that I said, sometimes twice. I got frustrated."

5.0 Review from K.D. Source: Google Oct 25 2022

"Great clinic, everyone was nice on time & Dr was very thorough"

5.0 Review from L.P. Source: Google Oct 25 2022

"Everyone I interacted with was very kind and helpful. My exam was thorough. I was given very clear instructions about my upcoming procedure and told I could call if I needed more information."

5.0 Review from S.D. Source: Google Oct 25 2022

"Courteous, Caring, Professional"

5.0 Review from T.H. Source: Google Oct 25 2022

"Such great staff! Caring and professional. Answered all questions and concerns that I had. Would definitely recommend Gastro Arkansas!"

5.0 Review from S.B. Source: Google Oct 25 2022

"I was very pleased with my visit here at GastoArkansas. Very nice and everyone had a smile."

5.0 Review from P.P. Source: Google Oct 25 2022

"I had a very helpful office visit with Crystal. She is very caring and interested in helping me with my medical needs."

5.0 Review from A.C. Source: Google Oct 25 2022

"Everyone was very nice. They were prompt, very nice, listened to you and were concerned about things and were quick to find out what’s going on. I would recommend you to anyone. Thanks for all you do."

5.0 Review from H.S. Source: Google Oct 25 2022

"I had a great experience! Deidre worked hard at finding an appointment that worked best with my schedule! Crystal was very sweet and caring. Dr. Heath and his nurses were also great! Minimal wait, thorough, and friendly! A+"

5.0 Review from D.M. Source: Google Oct 25 2022

"They notified me that I could get in earlier than my scheduled appointment, which I did take advantage of. I had very little wait time and was seen by the NP in minimum time. She was very friendly and listened to my concerns."

5.0 Review from D.T. Source: Google Oct 25 2022

"Great people got me taken care of real good."

5.0