Arlington Heights

Not sure where all these low ratings are coming from. Since the first time I went there last year the front desk has been so friendly and comforting. They really make you feel at ease. Dr.bernsen is also very reassuring to me. I always feel like I’m in good hands. No matter if it’s for a colonoscopy or just a regular visit, I have a pleasant experience. I am able to get ahold of the office and schedule appointments either by phone or the portal messenger. Overall, amazing office.

N.R. Google

The staff and doctors are terrific! I felt listened to by the nurse and the doctor. The scheduling system was a bit frustrating. Left numerous VM until I used the text system and was told a scheduler would contact me in 3-5 business days. Setting up the appointment was not ideal.

R.R. Google

I drove to the office to request an appointment and to my surprise they had an opening that day with Erin (PA). I only waited 20 minutes from the time I arrived at the office. The entire staff was very friendly and helpful. Was a very positive experience.

S.F. Google

Rosanna made me feel welcome - my insurance was the same, sos all I had to do was update personal data, and sign okay to treat papers. The Polish? technition? Tatyana? was very efficient and Samantha Liam was very beautiful, but I knew she was married. The only problem was that i didn't have any questions already thought through before I came, and so they didn't get answered. Once i got home some questions arose, but it was too late to ask. Kelly helped me reschedule for next year when my insurance will reset, and she was not only cordial, but encouraging because she did what my mom used to do- let me know that I'm making good decisions. Also, the building, waiting areas, and offices were really clean, and well-maintained. Sincerely, Brian Carlson .

B.C. Google

Every one was extremely nice.....excellent employees

S.B. Google