GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Katy was very knowledgeable and spoke in a way that Mary could understand. I definitely would recommend her to anyone. I will go back when I get used to my diet"
"My appointment was with Dr. Monier’s NP Katie Hebert. My visit was very productive with every possible diagnosis presented and a plan of action to complete in the future."
"I am guaranteed a pleasant and thorough experience with my caregiver and the staff of this establishment on each visit. I appreciate the level of care and professionalism."
"I met Katie Hebert, NP, for an intake meeting prior to a referred endoscopy. She spent quite a bit of time reviewing and discussing my medical history and medicine management. Given my symptoms, she ordered an ultrasound which turned out negative but gave me a huge piece of mind, given my family history. She also adjusted meds and my symptoms are starting to abate. A very thorough visit and highly recommended. Thank you!"
"Had my first colonoscopy with Digestive Health recently. I was taken when scheduled and the whole process went as smooth as it gets. Dr. Monier and staff were professional, efficient, and super nice."
"Megan was very thorough and I was very impressed. Scan was as they said very quick and results came quickly. I was able to go to the office for scan and back to work very quickly which helps so much when having to take leave for medical issues. Ladies in office were professional from check in to check out! Good job! Well done all!"
"After 2 procedures done there I was somewhat satisfied but not happy due to the facts that my issues were not completely solved cause I had some major issue dealing with my abdomen that I think could have been solved if there were further test done now I'm facing some major surgery due to not giving this issue a second look"
"They were very nice and polite. Also they care about there patients. They also call for there concerns on how you are doing . The staff on duty did really good and Dr Duplechain also."
"My Colonoscopy went very well. The nurses explained everything very well and were a pleasure to talk to. The facility was very spacious and clean. Awesome experience!"
"The total experience was great. No long wait in the waiting room. The staff were very friendly and professional. Dr. Duplechain was very knowledgeable, too the point while still being very attentive and easy to talk to. I definitely recommend him for all of your digestive needs."
"Job well done it was a great experience for me all appointment on time Dr Toups saw me in bout 5 to 10 minutes followed up quickly he called with diagnosis issues solved I'm off for a whole year if something comes up and have to see a Gastor Dr I'll be calling Dr Toups without hesitating so if anyone out there having problems and need a Gastor Dr please call DR TOUPS"
"I have been a patient of Dr. Charles Monier for many years. I began seeing him when I lost 17 pounds in a week back when I was welding. I was a heavy black pepper eater. I ate black pepper on white beans,tomatoes, cucumbers, etc. Dr. Monier did my first colonoscopy. Told me I had colitis and treated me with medication. I have had colon screening over the years since. A few years back, he found a huge polip in my colon during a colonoscopy. He is an excellent doctor who I trust 100%. He doesn't have to tell me anymore to stay away from black pepper. His staff is friendly. Ms Gina is super friendly and nice. Over time,I have called for medication refills or different matters. She has always returned my calls promptly. She is surely a role model for the new workers to look up to. Katie and Dr. Stephen Duplechain are super too. They are super friendly and treat you with concern. Buy the way, I'm 58 years old and my mom raised me to always tell the truth. That is what I have just done."
"Katie Hebert is very knowledgeable in the digestive system and about my condition. She provided me with options, which enabled me to choose the best plan for treatment. I am very pleased with the staff at the Thibodaux office."
"Not only did he make me feel at perfect ease with what was going on with my body but he was also very friendly. We liked him so much that my husband will go to him in the future also."
"Dr. Toups and his staff are very friendly, knowledgeable, and courteous. They explained all the details of the procedure in which it made it easy to understand. I highly recommend them."
"This was my first time seeing a gastrenterologist. I was very nervous. He immediately put me at ease. He is very personable and listens to you. He answered all of my questions and explained what the next few steps (in layman's terms) would be in my plan of care. He reassured me by telling me not to worry about anything, that he will help me each step of the way. (Not those words exactly). I would definitely recommend anyone to visit his office."
"Very nice and sweet people. No waiting for hours for check-in or to see a doctor. Doctors are in no rush to leave the exam room until all of your questions are answered. Very helpful."
"Dr Toups Is such a sweet Dr he takes his time and explain what your issue is and how to resolve it I would definitely recommend him to family and friends."
"I would recommend Dr.Monier over any other gastroenterologist. He takes good care of his patients and answers all your questions without hesitation. His nurses and staff are all very friendly."
"I would highly recommend Dr.Monier to anybody. When i had my procedure Monday i was comfortable and relaxed on how they handled me. My nurse Leslie was god sent. She was patient with me and explained everything she was doing and why she was doing it. I love everything about this office and there workers."
"I just recently moved back to this area and I had a great doctor in Houston. But remembered Dr. Monier from years ago. His office staff was very professional and engaging. Dr. Monier takes him time and listens (rare quality these days). Very happy with the first visit."
"Dr. Justin Toups is an amazing physician. Not only is he extremely knowledgeable and kind to all his patients, he listens to your concerns and offers solutions to medical issues they are experiencing. His compassion for his patients is evident in his care for each one of them. I would highly recommend him for your physician if you are in need of a gastroenterologist."
"The staff is very friendly and professional. The service is thorough, courteous, and easy to understand. Kind of reminds one of the old school bedside mannerism, with new school technology. 🙂"
"I've been a patient of Dr. Charles Monier, Jr. for several years and HIGHLY recommend him! He's extremely knowledgeable in the field of Digestive Diseases and genuinely cares. He also has a fantastic bedside manner, which will put you at ease. He's the best in my opinion!"
"I really loved the friendly environments. Everyone was very polite and they explained everything to you. I would recommend this dr and office to everyone. The dr was very helpful, friendly and concerned. He was patient with me. Thank and may God bless you all."
"Dr Monier is very attentive and thorough and his staff during my procedure were excellent. Kind helpful and patient and kept me apprised of everything going on as it happened. I felt safe and cared for. I’d recommend him and his staff to anyone."
"Dr. Monier’s professional and compassionate behavior is outstanding, and I truly trust his ability and commitment to excellence in my health care. Thank you Sir."
"I’ve been a patient of Dr. Monier for over 20 years. He is always very dedicated to ensuring my health conditions are treated accordingly. He has also worked really well with my other doctors to make sure everyone was on the same page. This teamwork and dedication have played major roles in helping me to get my conditions under control and manageable."
"All i can is this appointment was very informative to me. I had questions answered from years ago what i never would have thought about. Awesome visit"
"I seldom if ever leave a review, but in this case I feel it is very much deserved. I arrived at the appropriate time and was received most cordially. The staff was so helpful and so kind. The procedure went fine as the Dr. Duplichain went above and beyond to take care of my difficulties. I can honestly testify that my doctor and his staff are the BEST."
"What a great place. Every single person was very helpful and friendly. Dr. is amazing. He is professional and takes time to listen to you. Talking to him was very easy. They are 110 percent recommend recommended."
"I would recommend Dr Justin toups to anybody out there with hepatitis or any other condition I have had hepatitis c since 1980 it has scored my liver severely Dr toups put me on some medication for 3 months and I'm proud to say that I threw the the grace of God I am cured of hepatitis c"
"Dr. Toups is very thorough during his exam. He is very concerned and informative with my situation. He listens and gives precise instructions to help me. I find I am feeling so much better. As a patient I have to do my part in taking care of myself. I would recommend him to anyone. You will be pleased."
"Dr. Toups is an amazing doctor! I’ve been suffering from chronic abdominal pain and intestinal problems for over 15 years and Dr Toups was able to find the right combination of meds to keep my symptoms at bay! I’d recommend him to anyone and everyone! And he has great bedside manners!"
"I was very pleased with my office visit with Dr. Monier. He listen while I explained the problem i'm having. Asked questions, then explained the procedure he recommended I needed and what he could do to help correct my problem during the procedure. I never felt rushed and he asked if I had any other questions but he had explained everything to me."
"My visit was very pleasant and Dr. Monier was very helpful and answered any questions or concerns that I had I would definitely recommend him to my family and friends"
"Dr Duplechain is very knowledgeable and explains things so I understand. He makes you feel as if he has all the time in the world for you. He has a great sense of humor too!"
"Dr. Toups is very professional and knowledgeable to your needs. He always takes time to ask you if you have any questions and also explains things so you can understand. I would highly recommend him."
"Over time this was my third colonoscopy with Dr Monier. From office visit to procedure, Dr Monier and staff was fantastic!! Very professional, asked if I had any questions, explained and provided information prior to procedure. Office followed up next day making sure I was doing ok. Definitely would recommend Dr. Monier with Thibodaux Digestive Health!!!"
"The entire staff are polite, professional and helpful. I have been to Dr Charles Monier for years and I truly respect his professionalism and his advice. He has always been honest and upfront with his diagnosis . I highly recommend him to anyone having digestive problems. I have recently been to the nurse practitioner Katie Hebert and truly love and respect her diagnosis and advice. When Dr Monier is not there she is truly a blessing."
"Most of us know we all dredge when it’s time for our colonoscopy! But I can assure the staff (front desk, nurses, Anesthesiologist and Dr Monier) listen to your concerns and make you feel so comfortable prior and after the procedure. Dr Monier greets you with his smile and professionalism before and afterwards. Would definitely recommend him. Five stars to Thibodaux Digestive Health Center !!!!!"
"Dr. Duplechain and the staff at Thibodaux Digestive Health were amazing. I was seen with little to no wait time, the office was clean and bright, and all of my concerns were addressed. Dr. Duplechain was professional, personable and his assessment was thorough. The samples I received have helped tremendously and I look forward to following up. Thanks"
"From the first visit to the day after my procedure, I received impeccable care. Dr. Monier listened to me without dismissing any of my symptoms or concerns. He and his staff have an outstanding bedside manner. I would highly recommend Dr. Monier and his staff."
"Dr. Duplechain is absolutely always professional, kind, and very compassionate. Leslie his nurse made me feel so comfortable and her personality made me feel relaxed. The facility is clean and everyone is top notch. From Ms Yvette the receptionist smiling and small talk at 6am was also reassuring that I chose the right place. Thanks for a pleasant experience."
"It was a great experience from initial appointment till my colonoscopy. Dr. Monier is a very good listener and cares about your concerns. The office and surgery department was very clean. All personnel were very professional. They take you in a timely manner. Also the prep was not bad at all!"
"I was very please with the care I received on 8/1/2022 at Thibodaux Digestive Health. This is not the first procedure done at this office a day it has always been a relaxing experience. I would recommend Thibodaux Digestive Health to anyone needing any procedure done. Excellent Staff and Dr. Monier is very good to deal with. Thanks on a job well done. Thanks"
"Dr. Duplechain’s staff is so awesome! I was a little worried about my procedure, but the receptionist, nurses and anesthetist put me at ease. Leslie stayed with me until I was sent back. Her kindness was greatly appreciated!"
"Clear instructions before procedure, always available for questions before and after. Very nice staff all the way around. Very efficient and on time."
"My experience was really good. Dr. Duplichain acted like he cared about my health which is important to me. He made sure to order follow up testing to make sure that I was doing OK. It was a good experience."
"Dr. Toups is amazing, he has taken care of both of my parents. He is honest and caring. Words cannot express how grateful I am to him. When my father was ill, he went above and beyond to help him. I would highly recommend him to anyone."
"I felt like I've known him & his staff all my life. That's how comfortable they made me feel...& the medicine that he prescribed for me really made a difference 💯. Thanks Dr. To ups for your concern on my stomach issue 💯👍"
"Dr. Monier was very helpful and friendly. He explains things in a way that’s easy to understand. He doesn’t speak over your head about your condition which put me at ease immediately. I would recommend him and his wonderful staff to anyone."
"Absolutely love Dr. Toups! He takes his time, lets me ask questions & explains everything thoroughly. He is very kind & caring. I love his nurse as well, helpful to the max & sweet as can be! Could not ask for a better GI doctor or clinic. They are amazing!"
"I first met Dr Duplechain when he treated my husband who was helicoptered to the hospital in an emergency. He took his time to explain everything in a way that I could understand. When my own gastric issues required a specialist, I didn’t have to think twice. I remembered Dr. Duplechain, his knowledge and kindness. He helps me while I learn to live with my diagnosis. He has my trust in his abilities as a gastroenterologist. And I am grateful for his empathy which makes our communication regarding my medical issues much easier."
"The attention to details and willingness to listen to the patients are very comforting. The professionlism of the entire staff is second to none. Their scheduling leaves very short wait times and their overall friendliness is very comforting. Awesome entity and I am happy to be a patient of Dr. Toups."
"I felt like I've known him & his staff all my life. That's how comfortable they made me feel...& the medicine that he prescribed for me really made a difference 💯. Thanks Dr. To ups for your concern on my stomach issue 💯👍"
"DR. TOUPS WAS PUNCTUAL, AND ASKED QUESTIONS ABOUT MY "CONDITION!" HE ALSO STATED THAT HE WOULD GET MY MEDICAL RECORDS FROM OTHER FACILITIES AND INCLUDE THOSE IN HIS ON ASSESSMENT OF MY CONDITION. HE ALSO STATED THAT IF I HAVE ANY PROBLEMS TO PLEASE LET HIM KNOW, AND THAT HE IS THERE FOR ME!!!"
"Dr. Monier, was extremely caring and down to the point on wanting to figure out what is causing my problems. I felt a lot of weight lifted off my shoulders after seeing him. I would definitely recommend him to anyone needing to see a gastroenterologist!"
"Awesome patient care! I felt comfortable since the moment I walked in and throughout my procedures until I woke up and was escorted to our car! Thanks to everyone who cared!"
"Dr. Duplechain was very concerned about solving my health issue. It may take a few tries to find the right meds, but it slowly getting better. He does not give up on you. Appointments are always on time and he doesn’t rush to get you out. Definitely a right decision to go here."
"Awesome staff, doctor and was the shortest way time ever at a medical appointment. From the time I drove up to the time I left I was not there 45 minutes. Beautiful beautiful. Have a great and blessed day."
"Katie Hebert is awesome! Very thorough and sooo knowledgeable, great personality and takes her time with you. The kind of doctor that you love to have."
"From scheduling, preparations, and procedure - they are top notch. Colonoscopies are not things you look forward to doing, but they make it as pleasant as possible."
"No dr visits are fun-but Dr Toups is extremely knowledgeable and his calm and reassuring tone helped me to relax and made me feel more comfortable. I would definitely recommend him!"
"After my original GI doctor retired I prayed and asked for guidance on selecting another one. It was divine intervention that God would lead me to Dr. Monier and the staff of Digestive Health Center in Thibodaux. Impressed with such knowledge and wisdom my brother also sought his care as well. I will forever be indebted to him and his staff. May God’s blessings continue to pour in his and the staff of Digestive Health."
"I am aware that just about every medical office during this pandemic have been nearly overwhelmed. Despite this, Dr Duplechain and the staff were time efficient, and courteous. Highly recommended."
"My recent visit to Dr. Duplechin at Thibodaux Digestive Health was pleasant. I did not wait very long to see the Doctor,. It was relatively quick. Every staff member was extremely helpful, kind, and caring. I would definitely recommend Thibodaux Digestive Health to friends, relatives and aquaintences who are in need of these types of services."
"We absolutely love Dr. Monier. He’s has a great bedside manner and is truly caring. His office staff is some of the nicest I’ve ever encountered. If your looking for a professional, caring doctor and staff, look no further because Dr. Monier is the best"
"I had a wonderful experience at Thibodaux Digestive Health Center. The wait was short. The staff were friendly and knowledgeable. Dr. Justin Toups is an excellent physician with a great bedside manner. I do recommend Dr. Toups and Thibodaux Digestive Health Center highly."
"This was my first experience with Dr Monier and the Digestive Health Center. From the ease of scheduling an appointment to the instruction leading for my proper preparation for the procedure to the excellence provided throughout check in, the actual procedure, and prompt discharge and phone call checkup afterwards Dr Monier and the Team at the Digestive Health Team we’re caring and very professional. I would and will recommend their services to anyone needing them."
"Great experience. Timeliness was the biggest eye opener. Appointment on time, saw dr in 10 minutes. Nurse followed up quickly. Dr Monier himself called with diagnosis, not the nurse. Very impressive. I hope my issues are solved and never have to see him again! But if I need a Gastro doc I’ll be going back to him without hesitation."
"Dr .toups is very informative about your medical issue. He keeps you in the know about how and why which treatment are available and how they are done. There is also another important and just as valuable trait that is hard to find today in the medical field and that is empathy and you get that both with Dr. Toups and the office of Thibodaux Digestive Health."