Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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Reviews for DHC Thibodaux, LA
"Outstanding care!!"
"Everything was perfect!! All Class Staff from the moment I walked in, to the moment I left the building. Great Service!! Thanks till next time!!"
"Very calm and patient with elderly father. Answered all questions. Dr duplechain was awesome."
"Staff was very nice and explained every thing to me,and was prompt on getting test scheduled."
"Dr Toups has impeccable bedside manner. He so smart and will figure out you problem and restore you to health"
"Wonderful doctor and staff. Everyone is so nice and pleasant and takes great care of their patients"
"I've been a patient of Dr. Charles Monier, Jr. for several years and HIGHLY recommend him! He's extremely knowledgeable in the field of Digestive Diseases and genuinely cares. He also has a fantastic bedside manner, which will put you at ease. He's the best in my opinion!"
"Very professional and supportive of medical issues!"
"The staff is very friendly and professional. The service is thorough, courteous, and easy to understand. Kind of reminds one of the old school bedside mannerism, with new school technology. 🙂"
"Excellent care! Dr. Duplechain and his staff are fantastic!"
"Answered all my questions, made me feel comfortable about my procedure for colonoscopy. Very nice talking with me."
"Dr. Justin Toups is an amazing physician. Not only is he extremely knowledgeable and kind to all his patients, he listens to your concerns and offers solutions to medical issues they are experiencing. His compassion for his patients is evident in his care for each one of them. I would highly recommend him for your physician if you are in need of a gastroenterologist."
"I just recently moved back to this area and I had a great doctor in Houston. But remembered Dr. Monier from years ago. His office staff was very professional and engaging. Dr. Monier takes him time and listens (rare quality these days). Very happy with the first visit."
"Very highly recommended"
"Dr. Monier’s professional and compassionate behavior is outstanding, and I truly trust his ability and commitment to excellence in my health care. Thank you Sir."
"Dr. Monier was excellent. Very friendly and answered all my questions. Felt very comfortable with his care."
"Dr Monier is very attentive and thorough and his staff during my procedure were excellent. Kind helpful and patient and kept me apprised of everything going on as it happened. I felt safe and cared for. I’d recommend him and his staff to anyone."
"I really loved the friendly environments. Everyone was very polite and they explained everything to you. I would recommend this dr and office to everyone. The dr was very helpful, friendly and concerned. He was patient with me. Thank and may God bless you all."
"Dr Duplechain was thorough and he explained every phase of treatment."
"What a great place. Every single person was very helpful and friendly. Dr. is amazing. He is professional and takes time to listen to you. Talking to him was very easy. They are 110 percent recommend recommended."
"I would recommend Dr Justin toups to anybody out there with hepatitis or any other condition I have had hepatitis c since 1980 it has scored my liver severely Dr toups put me on some medication for 3 months and I'm proud to say that I threw the the grace of God I am cured of hepatitis c"
"Everyone was great including the doctor and nurses"
"Dr. Toups is very thorough during his exam. He is very concerned and informative with my situation. He listens and gives precise instructions to help me. I find I am feeling so much better. As a patient I have to do my part in taking care of myself. I would recommend him to anyone. You will be pleased."
"I seldom if ever leave a review, but in this case I feel it is very much deserved.
I arrived at the appropriate time and was received most cordially. The staff was so helpful and so kind. The procedure went fine as the Dr. Duplichain went above and beyond to take care of my difficulties.
I can honestly testify that my doctor and his staff are the BEST."
"Dr. Monier was very caring and respectful of my needs. He and his staff answered all my questions with kindness and patience."
"Dr. Toups thoroughly explained the procedure and answered my questions. Dr. Toups and his staff were friendly and efficient."
"Dr Duplechain is very knowledgeable and explains things so I understand. He makes you feel as if he has all the time in the world for you. He has a great sense of humor too!"
"I have never had to wait very long for Dr. Duplechain for my doctor visit. Staff is pleasant and helpful."
"They got to the bottom of my stomach issues and made me feel comfortable and heard. No stone left unturned! Thank you!!"
"The staff were very nice and the procedure was quick"
"Dr Duplichain and his staff are awesome. They make you feel comfortable and at ease."
"Dr. Justin Toups is an awesome Dr. who truly cares about my well-being."
"I was very pleased with my office visit with Dr. Monier. He listen while I explained the problem i'm having. Asked questions, then explained the procedure he recommended I needed and what he could do to help correct my problem during the procedure. I never felt rushed and he asked if I had any other questions but he had explained everything to me."
"Dr. Duplechain was very considerate of my needs and thorough to diagnose my condition. Thank You"
"Most of us know we all dredge when it’s time for our colonoscopy! But I can assure the staff (front desk, nurses, Anesthesiologist and Dr Monier) listen to your concerns and make you feel so comfortable prior and after the procedure. Dr Monier greets you with his smile and professionalism before and afterwards. Would definitely recommend him.
Five stars to Thibodaux Digestive Health Center !!!!!"
"Very to the point and experienced ! Would highly recommend"
"Excellence at it’s best!!"
"Over time this was my third colonoscopy with Dr Monier. From office visit to procedure, Dr Monier and staff was fantastic!! Very professional, asked if I had any questions, explained and provided information prior to procedure. Office followed up next day making sure I was doing ok. Definitely would recommend Dr. Monier with Thibodaux Digestive Health!!!"
"Very knowledgeable and friendly doctor and staff!"
"Dr Toups is awesome! He genuinely cares about you, you're not just another faceless patient in a see of many. Definitely recommend."
"The entire staff are polite, professional and helpful. I have been to Dr Charles Monier for years and I truly respect his professionalism and his advice. He has always been honest and upfront with his diagnosis . I highly recommend him to anyone having digestive problems.
I have recently been to the nurse practitioner Katie Hebert and truly love and respect her diagnosis and advice. When Dr Monier is not there she is truly a blessing."
"Dr. Toups is very professional and knowledgeable to your needs. He always takes time to ask you if you have any questions and also explains things so you can understand. I would highly recommend him."
"Very attentive to questions and concerns. Dr Duplecian was not in a rush to get to the next patient"
"Very helpful and kind facility. Pleasant experience."
"My visit with Dr Duplechain was very informative and professional."
"I was satisfied with the staff that was was very helpful to.I would like to take the time and thank everyone for being kind to"
"Well they take their time with you and let you explain what is going on."
"Dr. Duplechain and the staff at Thibodaux Digestive Health were amazing. I was seen with little to no wait time, the office was clean and bright, and all of my concerns were addressed. Dr. Duplechain was professional, personable and his assessment was thorough. The samples I received have helped tremendously and I look forward to following up. Thanks"
"Dr. Duplechain’s staff is so awesome! I was a little worried about my procedure, but the receptionist, nurses and anesthetist put me at ease. Leslie stayed with me until I was sent back. Her kindness was greatly appreciated!"
"The staff is friendly and helpful and and doctor is a awesome person"
"Great visit. Everything clearly explained and ran on time!"
"DR. TOUPS WAS PUNCTUAL, AND ASKED QUESTIONS ABOUT MY "CONDITION!" HE ALSO STATED THAT HE WOULD GET MY MEDICAL RECORDS FROM OTHER FACILITIES AND INCLUDE THOSE IN HIS ON ASSESSMENT OF MY CONDITION. HE ALSO STATED THAT IF I HAVE ANY PROBLEMS TO PLEASE LET HIM KNOW, AND THAT HE IS THERE FOR ME!!!"
"Dr Toups was super nice and made my experience so comfortable."
"I had a wonderful experience at Thibodaux Digestive Health Center. The wait was short. The staff were friendly and knowledgeable. Dr. Justin Toups is an excellent physician with a great bedside manner. I do recommend Dr. Toups and Thibodaux Digestive Health Center highly."
"Excellent physician. Great facility & staff. Effecient. Knowledgeable & personal. You won’t find better."
"The service is very good and they are very helpful."
"Awesome patient care! I felt comfortable since the moment I walked in and throughout my procedures until I woke up and was escorted to our car!
Thanks to everyone who cared!"
"I would highly recommend Dr Monier Jr."
"From scheduling, preparations, and procedure - they are top notch. Colonoscopies are not things you look forward to doing, but they make it as pleasant as possible."
"My experience with the staff was great dr explain the procedure what he's gonna do so I feel comfortable"
"Very professional staff and, at the same time, very personal"
"Dr. Monier and his staff are the best and most professional. I love going into their office and would recommend them to family and friends."
"Job well done it was a great experience for me all appointment on time Dr Toups saw me in bout 5 to 10 minutes followed up quickly he called with diagnosis issues solved I'm off for a whole year if something comes up and have to see a Gastor Dr I'll be calling Dr Toups without hesitating so if anyone out there having problems and need a Gastor Dr please call DR TOUPS"
"Wonderful Doctor and great staff"
"I am aware that just about every medical office during this pandemic have been nearly overwhelmed. Despite this, Dr Duplechain and the staff were time efficient, and courteous. Highly recommended."
"Dr. Monier & the staff are very courteous and kind. They go out of their way to make sure you’re comfortable and answer any questions you may have!"
"Dr.Toups is an awesome digestive health doctor. He is very caring and get right to the point of what going on. The entire staff is awesome !"
"Best Dr and staff! Been going here for years. Dr. Monier is the absolutely amazing! Having testing done at his office is such a breeze. Everything is so organized and friendly environment!❤️❤️❤️"
"I always have the best experience and care from Dr Duplechain and the staff at Digestive Health Center! The nurses are awesome!"
"Dr Toups and his staff are very professional. Good to have great care so close to home. Love Dr Toups"
"Dr. Toups is a physician who truly cares. Excellent communication, thorough, very knowledgeable, kind and trustworthy."
"Dr. Monier, was extremely caring and down to the point on wanting to figure out what is causing my problems. I felt a lot of weight lifted off my shoulders after seeing him. I would definitely recommend him to anyone needing to see a gastroenterologist!"
"Very professional staff
Patient care is priority #1"
"Dr. Toups is an amazing doctor! I’ve been suffering from chronic abdominal pain and intestinal problems for over 15 years and Dr Toups was able to find the right combination of meds to keep my symptoms at bay! I’d recommend him to anyone and everyone!"
"Dr.Toups was very informative about the procedure and explained everything very well. Great bedside manor.Very friendly."
"Staff very knowledgeable and efficient."
"Great experience. Timeliness was the biggest eye opener. Appointment on time, saw dr in 10 minutes. Nurse followed up quickly. Dr Monier himself called with diagnosis, not the nurse. Very impressive. I hope my issues are solved and never have to see him again! But if I need a Gastro doc I’ll be going back to him without hesitation."
"Very professional. Great staff and doctor."
"Dr. Toups and his staff are great professionals that provide excellent service."
"Great first time visit! I know I’m in good hands!"
"I felt like I've known him & his staff all my life. That's how comfortable they made me feel...& the medicine that he prescribed for me really made a difference 💯. Thanks Dr. To ups for your concern on my stomach issue 💯👍"
"Very good care.Good explanation of procedure."
"Very great employees and fast friendly place"
"Very satisfied."
"I recommend Dr. Toups for all your digestive needs. He was very professional and kind . He explained everything to me in a way I could understand."
"I feel that Dr Duplechain is thorough when it comes to his patients complaints, and definitely takes it further to look at other medical issues and past procedures to determine a choice of action in a remedy."
"Good doctors and professional care by office employees and doctors"
"Definitely. Very nice. Great bedside manners. Explain everything very well"
"Everything. Patient care, communication and bed side manor all amazing!"
"I loved the prep meds. 2 small bottles. Procedure was painless and anesthetic kept me asleep. The nurses took good care of me. Doctor was in good spirits and encouraging."
"Dr Monier and staff are top notch. Everyone was very professional and caring. Excellent treatment from the entire staff."
"Today was my C-Day I would highly recommend coming here the staff and Dr Monier is amazing !!They did everything to make me feel comfortable Such a wonderful , caring group of medical professionals and I was relax with the very large absolutely clean private rooms they have here Thanks again for taking of me today !"
"The professional level of care is very high and as a patient, you are made to feel comfortable before and after the procedure."
"Very helpful and caring staff"
"Very caring and helpful. Everyone there is very attentive to your needs."
"Everyone was nice and answered all my questions.
Dr. Toups is very thorough and very informative. I'd recommend him to anyone needing digestive answers."
"Everyone was very helpful through the whole process of my procedure from the beginning until the end. I highly recommend them."
"Dr. Toups and his staff are wonderful. They explain everything you need to know about your care. the staff is courteous. zthey treat you with respect.
Merry Christmas"
"Professional, courteous, considerate and most importantly knowledgeable!!"
"Very professional! Clean facility and the results came back quickly by the Dr. directly, he cares for his patients!"
"Dr Monier and his staff are always pleasant, understanding and attentive to your concerns. Highly recommend Dr Monier and associates without reservations."
"I’ve been a patient of Dr. Monier for over 20 years. He is always very dedicated to ensuring my health conditions are treated accordingly. He has also worked really well with my other doctors to make sure everyone was on the same page. This teamwork and dedication have played major roles in helping me to get my conditions under control and manageable."
"I would recommend Dr. Toups .
Dr. Toups and his nurse Shelly is very caring.
When you leave a message , the nurse will return your call.
Merry Christmas and God Bless to All"
"They made me feel very comfortable and at ease. They called to check up on me the next day."
"Very professional.Excellent nursing service,convenient,best physician,Excellent service"
"Very compassionate doctor and staff. Front desk very nice and professional. Always helpful on phone calls or in person"
"We absolutely love Dr. Monier. He’s has a great bedside manner and is truly caring. His office staff is some of the nicest I’ve ever encountered. If your looking for a professional, caring doctor and staff, look no further because Dr. Monier is the best"
"This was my first experience with Dr Monier and the Digestive Health Center. From the ease of scheduling an appointment to the instruction leading for my proper preparation for the procedure to the excellence provided throughout check in, the actual procedure, and prompt discharge and phone call checkup afterwards Dr Monier and the Team at the Digestive Health Team we’re caring and very professional. I would and will recommend their services to anyone needing them."
"I would highly recommend this office, very professional and caring.
They are very efficient and gets you in and out very quickly fir procedures done at their facility. Routine procedures can be set up over the phone without the run around of come in today then again another day to schedule procedure and then again for the procedure!
Staff was great from check in to discharge just and hour and a half from start to finish!
Great Job!"
"The staff is phenomenal, Dr Monier is very thorough with his explanations. When I left the office I Felt very comfortable with all his answers. I would Recommend him and his staff very highly."
"Dr Toups was very nice and helpful always smiling they stuff very friendly good atmosphere"
"Dr .toups is very informative about your medical issue. He keeps you in the know about how and why which treatment are available and how they are done. There is also another important and just as valuable trait that is hard to find today in the medical field and that is empathy and you get that both with Dr. Toups and the office of Thibodaux Digestive Health."
"Intelligence, communication, thoroughness and most of all ability to Listen to patient. Dr Toups exhibited all of this!"
"The entire team is great from visit to procedures. Dr. Monier and Dr. Duplechain . even Anastasia. Thank u for the care . Goodman family 👪 ❤"
"Great care, kind people, wonderful service. If you need digestive care, this is where to go."
"Carding and always concerned of his patients health."
"Even with the problems of today's times the entire staff treats everyone with the utmost respect and professionalism."
"Very courteous staff and dr monier is kind and caring."
"Very thorough, friendly and trustworthy."
"Awesome staff, doctor and was the shortest way time ever at a medical appointment. From the time I drove up to the time I left I was not there 45 minutes. Beautiful beautiful. Have a great and blessed day."
"Pain free talk you though the process called with results"
"Everyone was helpful an made my procedure easy for me no wasted time I was in and out in about an hour I highly recommend them"
"The attention to details and willingness to listen to the patients are very comforting. The professionlism of the entire staff is second to none. Their scheduling leaves very short wait times and their overall friendliness is very comforting. Awesome entity and I am happy to be a patient of Dr. Toups."
"Professional, friendly staff. Very competent and efficient physician."
"Dr. Duplechain was very thorough and didn’t rush through my appt. The office is clean and the staff were all friendly!"
"Great experience, Dr is friendly and precise."
"Very knowledgeable and polite"
"I have searched for good digestive health care doctors. Finally have found one. I am very pleased with the care I’ve received. Highly recommended."
"I highly recommend Digestive Health Center. They are very professional and care about there patients"
"Very professional and courteous."
"This was my second visit with Dr. Duplechain and both times I was treated with care and compassion. I highly recommend him and his clinic!!"
"They give you the upmost care and take their job serious. Would recommend them to anyone!!"
"They were awesome. Treated me very well"
"They listen to you and try to help find a solution to your illness. I have really enjoyed all of the people that work there. Thanks for being there for me."
"I been dealing with lower intestine irritation for years and Dr Toups finally found the cause and the cure"
"Dr Toups
Is such a sweet Dr he takes his time and explain what your issue is and how to resolve it I would definitely recommend him to family and friends."
"Was a great experience. Very personable and knowledgeable."
"All personnel were nice and professional. Dr. Meadows was very nice, explained the procedure and made me very comfortable. I would highly recommend Digestive Health Center."
"Fast and friendly people and professional services and great care of there patient"
"From the ladies at the front desk, to the NP and all the staff behind the scenes, it is a pleasant experience going to Digestive Health Center. I also rave about Dr. Charles Monier, he is a wonderful, trustworthy doctor, I'm so glad I made the choice to add him to my list of doctors who I trust in caring for me."
"Great doctor and nurses very caring and understanding"
"Dr. Duplechain and the staff are wonderful and very caring."
"After my original GI doctor retired I prayed and asked for guidance on selecting another one. It was divine intervention that God would lead me to Dr. Monier and the staff of Digestive Health Center in Thibodaux. Impressed with such knowledge and wisdom my brother also sought his care as well. I will forever be indebted to him and his staff. May God’s blessings continue to pour in his and the staff of Digestive Health."
"They take time and patience when discussing your issues."
"Caring doctor and staff make for a satisfied patient. And they are that."
"Dr.Toups was very professional , he took his time to explain everything to us! He is a wonderful doctor"
"I get very uncomfortable with making a one on one office visit. Was due for a yearly checkup. Called to see what their procedure is due to the COVID. I was so relieved to be told that I could do a phone visit with a NP.
She was very friendly and thorough. I was very comfortable speaking to her during our phone visit. I would definitely recommend Digestive Health Center."
"The care you get is great"
"Dr Moniet is so sweet and caring. I would greatly recommend him."
"Dr.Monier takes his time with me and listens to my concerns. ❤️"
"Friendly staff read to answer any questions I had. The Doctor was very kind and informative."
"Very friendly staff."
"Wonderful doctor who is kind, caring, personable, knowledgeable, informative,
and just a great doctor."
"Dr. Toups is absolutely amazing. He really cares about what your issues are. Very caring and understanding."
"They are very caring and don’t rush you to get to the next patient. Very little wait time once you check in."
"I first met Dr Duplechain when he treated my husband who was helicoptered to the hospital in an emergency. He took his time to explain everything in a way that I could understand. When my own gastric issues required a specialist, I didn’t have to think twice. I remembered Dr. Duplechain, his knowledge and kindness. He helps me while I learn to live with my diagnosis. He has my trust in his abilities as a gastroenterologist. And I am grateful for his empathy which makes our communication regarding my medical issues much easier."
"Very professional and nice thank you Katie ."
".........................."
"Top notch care for colonoscopy and other digestive health needs. I truly like and trust Dr. Justin Toups."
"I have had a few procedures done with Dr Toups his bed side manner is over the top he explains everything to u before and after and his nurses and staff are there with you before and after ! They. He. On u even after u go home !!"
"My recent visit to Dr. Duplechin at Thibodaux Digestive Health was pleasant. I did not wait very long to see the Doctor,. It was relatively quick. Every staff member was extremely helpful, kind, and caring. I would definitely recommend Thibodaux Digestive Health to friends, relatives and aquaintences who are in need of these types of services."
"Katie Hebert is awesome! Very thorough and sooo knowledgeable, great personality and takes her time with you. The kind of doctor that you love to have."
"Very friendly staff members."
"The friendly staff and attention to detail was most impressive."
"I highly recommend Digestive Health Center to anyone, staff is so friendly."
"Dr. Monier is very knowledgeable, personable and easy to talk to. He listens to your concerns. Highly recommend."
"Dr. Monier and his staff has been very personable, knowledgeable and accommodating on any of my issues and procedures."
"Thank you Dr Toups for taking very good care of me ."
"Dr Toups and the staff are so friendly and very helpful.
Thankful Dr Toups took his time talking to me about what steps we need to take to figure out my issues.
Feel safe with my medical care in his hands."
"No dr visits are fun-but Dr Toups is extremely knowledgeable and his calm and reassuring tone helped me to relax and made me feel more comfortable. I would definitely recommend him!"
"Great Dr. and he listens!"
"When Dr. Monier started his practice in Thibodaux my mom started seeing she was pretty sick at the time he was so kind and caring to her. Years later I needed a gastroenterologist naturally I started seeing Dr. Monier he has helped me so much throughout these years I would not think of seeing someone else. Monier is the best 💕"
"A very wonderful Dr. Very nice nurse and staff thank you ll"
"Dr Duplechain is awesome. He listens and cares about his patients. He always seems genuinely concerned."
"Very satisfied."
"Awesome everything from to finsh"
"Very informative and lesson to you."
"I had a wonderful experience with Dr. Monier. He and his staff were ready and willing to explain everything. I highly recommend him."
"A very professional operation. Courteous and friendly staff. They do everything they say they’re going to do in a timely manner. I would recommend them to anyone."
"I was quite impressed by the through and professional mannerism of the Physician and the concern for the patient!"
"I have peace of mind. They really pay attention to symptoms and make explanation of procedures easy to understand."
"Dr Toups is Very attentive and concerned about my well being! Very professional ! Highly recommend!"
"Dr. Toups is very nice and helpful. He goes up and beyond to help to help you. His nurse Shelly is very nice and helpful also. The staff is so nice there."
"Dr Topps and the staff at the endoscapy clinic are the best. Caring and compassionate."
"Absolutely love Dr. Toups! He takes his time, lets me ask questions & explains everything thoroughly. He is very kind & caring. I love his nurse as well, helpful to the max & sweet as can be! Could not ask for a better GI doctor or clinic. They are amazing!"
"Everyone at Thibodaux Digestive Health Center are so very nice and professional!!! Would definitely recommend to all my friends and family."
"Dr. Monier was very helpful and friendly. He explains things in a way that’s easy to understand. He doesn’t speak over your head about your condition which put me at ease immediately. I would recommend him and his wonderful staff to anyone."
"Dr. Duplechain was very concerned about solving my health issue. It may take a few tries to find the right meds, but it slowly getting better. He does not give up on you. Appointments are always on time and he doesn’t rush to get you out. Definitely a right decision to go here."
"The patience care and friendly smile given before and your visit"
"Dr toups is a very good dr..He is very understanding,and very caring..I’d definitely recommend him"
"Dr Toups treated me several times and always very professional with great caring concern. I highly recommend him."
"Very well satisfy with everything that was done. Thanks again"
"Dr Duplechain is a great doctor...the staff is so friendly, thoughtful, helpful and caring...they take such good care of their patients.... I recommend him to anyone!!!"
"Love Dr Duplechain ! Very helpful and extremely sincere to help find your problem!"
"Dr. Monnier and his staff are very caring and friendly."