Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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Reviews for UG St. George, UT
"They saw me prior to my appointed time. Service was adequate. I simply wish it wasn't so hard to schedule a prompter appointment."
"The staff and visit was perfect! They knew I had my dog in the car when it was almost 90 outside so my appt went smooth and quick but everything was covered."
"Nice caring staff. Listened to me and asked questions to understand the problem. The team ran on time and was very coordinated. A great experience."
"Dr Jones made me feel listened to and that I was in charge of my own care. I appreciate that she didn’t talk down to me. Friendly people very nice experience."
"Friendly people, very professional"
"I'm so satisfy with the service, Dr and nurses very friendly make you feel secure. I will recommend it"
"Everyone was very nice and very friendly and helpful 👍"
"The FNP was very helpful. At first I assumed she was an M.D. I am glad they are taking care of me now!"
"I just moved to the area and I don't know if a lot of people quite understand how scary moving away from a good office can be. I would drive hours to go to my office. I used to fly into my office. But when I moved from the east coast to Utah, I made the decision to find a new care team. I was initially VERY apprehensive, but I have to say the office made everything so welcoming. Not just polite, but friendly as well. My care team includes Kellie, Pattie and Dr. Bown. They are all amazing. I can't say enough about them. Dr. Bown was straightforward and professional and very warm. Kellie was very patient and understanding with all my apprehensions and questions about being at a new office. During my infusion she was thorough and was sure to check on me periodically. Pattie always answers all of my questions and is just the most sunny person I have ever come across. I can't say enough about this office. I'm so happy I've found such a fantastic, efficient, jovial office to take care of my medical needs."
"McKenzie is great. Appears knowledgeable and confident, as well as actually concerned."
"The service was great! Kenzie is awesome and the nurses were super lively and fun. Because I paid out of pocket, they “forgot” to tell me I had to pay half until after I had been seen by the NP. That wasn’t okay. I had even asked about cost before I was taken back and there was no clear response until after service had been provided."
"McKenzie was thorough informative pleasant and helpful"
"They were very prompt and I was treated very well. The Dr. listened and answers all my questions. I felt well cared for."
"Nice place friendliness"
"I had a nice experience they really seem like they want to get to the problem I've been having for a few years. Looking forward to have the test done they ordered iam read to get to the bottom of it ."
"Everything went well. All the people were nice and made me feel at ease."
"Everyone is kind and professional. Also very thorough."
"So far everything is great, but I got a followup call yesterday on my test results and my name is listed in two places in your office. One as Steve & the other Steven. These need to be combined into one chart. Also I was to receive a followup call yesterdy on this and my test results, but so far no call. Maybe it's the upcoming holiday. I'd like to find out what is causing my issue though."
"Very efficient and knowledgeable. Friendly caring staff. Thank you"
"My experience was very nice you were very helpful in explaining what could be wrong with me"
"Ashlee was great. Time and attention to my problems and explained my diet and next step very well"
"Thorough listened"
"I loved Nakenzie! Very informative, kind and concerned. I received a lot of good information from her. In really love this office and the employees there!"
"They were concerned about my problem, ordered a test , I was very comfortable with the all her questions and I'm going to call to get the test done tomorrow. Thank ful for all they do for me."
"Very thorough and professional."
"I have had an extremely good experience with Utah Gastroenterology"
"Ashlee was knowledgable and took time to listen, I was pleased with her assessment of my problem and her suggested remedy."
"Mackenzie was great! She listened to my questions and explained things to me thooroughly. Dr Bown has always done a great job on my procedures and it's not ha4d to make an appointment. Kudos to you!"
"Excellent service. New patients can’t get an appointment quickly. That just says that this medical group is doing a great job."
"Neckenzie is amazing and she LISTENS TO ME and she is very knowledgeable. I do recommend my friends and family to her all the time. Thanks Neckenzie"
"They were very thorough and informative especially with an elderly person over the age of 80 thank you"
"Neckenzie is amazing and she LISTENS TO ME and she is very knowledgeable. I do recommend my friends and family to her all the time. Thanks Neckenzie"
"They are great people with a lot of experience. When you spend as much time as I have seeing Dr's and Nurses, you know experienced people. It's a comforting feeling!"
"It was a very comfortable experience."
"Doctors are very nice. Hopefully with the procedure performed, I will have great results"
"Doctors are very nice. Hopefully with the procedure performed, I will have great results"
"Clean and tidy office - friendly staff - Nekenzie was attentive and thorough = awesome experience!!"
"I am very grateful for the professionalism and kindness of everyone i have contact with in this practice!"
"They actually listened and are actually trying to help me!"
"Miss Jones was very thorough and is taking care of business!!! She heard me and she took care of whatever testing and meds I need to get this figured out so I can get to feeling better. I can't tell you how frustrated I have been and she made me feel validated and cared for. Would recommend 100%!!!"
"I'm a long time paitent of Dr. Bown; he's very thorough and cares about you; he's funny the experience he helps you to be comfortable. Thank you Dr. Bown and your staff"
"So very nice and they really listen to what you have to say about what's going on thank you guys"
"at this visit I saw a new NP liked her very much and will ask for her the next I need to come in"
"The gal I spoke with was very helpful. She explained everything in great detail so I could understand why she gave me the suggestions she did. It's been over a month. I've changed the way I eat and take the things she suggested and the issues I was having are no longer going on. There was only one issue. My first appointment was 3 months out. Due to an emergency I had to cancel. She understood and was able to schedule me a month out due to a cancelation. Then they had to reschedule me. Then they called again and said they had to reschedule me. Then called (the poor receptionist sounded frustrated) and simply said " she said she's only working a few hours that day". She said she would put me at the top of the list if there's a cancelation. I ended up waiting until my appointment came. It was worth it in the end."
"Very competent staff. Willing to keep working on ways to improve gastro problems that are not easily diagnosed and treated."
"Live 40 miles away but we’ll worth the drive. The most professional service I’ve had in quite awhile."
"I have had severe stomach problems along with this very severe UTI. I went to Utah Gastroenterology and The woman there explained everything very carefully to me took a long time with me answered all my questions and gave me ideas of what to do to improve my health"
"I have had three procedures with them and each have been efficient and seamless. Great care!"
"I have had multiple Colonoscopies at mt west and they did a good job of making me feel comfortable and aware of what the procedure would include."
"Process well organized to enhance patient experience. All staff competent and friendly."
"I’m very impressed with the thorough instructions provided by Utah Gastroenterology prior to my colonoscopy."
"Nice people, efficient and polite, and know what they are doing. Took care of my problems."
"My experience with Utah gastroenterology was pleasant. The staff were very professional. They were very concerned about my needs."
"Every single person I interacted with were most kind and very clear on-site of my treatment and plan."
"I found someone there that I really appreciated and felt great about. She is their new PA. I was just about ready to make a change due to being rushed through, not having options explained or addressed, people quitting and having to reschedule months out, etc. Kenzie took the time to explain, adjust treatment, and was extremely helpful. I plan to follow up with her in the future."
