GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Victor and his entire office team are caring, professional and great at all they do . However the phone service is very challenging. They are very polite, but due to apparently not being medical professionals (difficulty understanding medication names and medical conditions) as well as not entirely proficient with English as their primary language, it is a difficult and arduous process to complete the medical phone assessment as required when scheduling an appointment to see Dr. Victor. I again was required to go through this service when calling to apologize and reschedule my missed appointment. The ability to for me to speak directly with office staff (which I was ultimately able to do & they were great) would have saved us all time an and a few calls back and forth. I reported all of this to office staff at my visit and was told that frustration with the phone service is shared by often by many patients."
"I came to see Dr. Moxon on Friday due to an inflamed large intestine, causing me significant amounts of rectal bleeding, immense abdominal pain, rapid weight loss, vomiting, and dehydration. Dr. Moxon and his office approached my condition with the upmost respect and urgency. Dr. Moxon prescribed me meds to help with everything and made an opening in his schedule the following Monday for a colonoscopy. The staff maintained contact with me over the weekend to make sure my condition didn’t worsen. They all went above and beyond! The staff made Monday’s procedure easy for me. The GI Alliance team is incredible!!"
"Courteous staff, easy online new patient forms to fill out, answer all your questions, and provide you with all the necessary information prior to proceeding with anything! A+++"
"I met with the physicians assistant. She was well informed of what was to be discussed. I felt she listened carefully and took into consideration my feelings and ideas."
"Jennifer was personable and seemed very competent. As I mentioned to her, I feel I should have an opportunity to meet with Dr Victor before my procedures since he is new to me. She scheduled my procedures but I feel like the very important element of making the acquaintance with my doctor has been missed.."
"I saw Jennifer, the nurse practitioner for the first time. Love, love, loved her!!! She is so knowledgeable and down to earth. Felt immediately comfortable with her and she totally put my mind at ease about what was going on with my medical concerns. I would not hesitate to see her again….she was wonderful!"
"Dr. Moxon is very professional and highly experienced in his field of practice. He is friendly and has superb bedside manners with his patients. I highly recommend Dr. Moxon for anyone looking for a top notch gastroenterologist. My thanks to Jennifer, the PA, for scheduling me an appointment and eventual procedure with Dr. Moxon on such short notice. I appreciate your service and for working with me to ensure I was able to see Dr. Moxon in a timely manner."
"Dr.Moxon has done a previous Colonoscopy for me..The Staff was Polite, professional and very pleasant..! Im scheduled for my 2nd Colonoscopy in January..! I Highly recommend them..!"
"Dr.Moxon has done a previous Colonoscopy for me..The Staff was Polite, professional and very pleasant..! Im scheduled for my 2nd Colonoscopy in January..! I Highly recommend them..!"
"I came home and told my wife your entire staff is friendly and professional, from making my appointment to the PA and all the people I dealt with in between!"
"Was recommended to IGG and the original dr wasn’t taking on new clients but I was super happy with Jennifer the NP and my dr who is performing the procedure is very cool."
"The staff took excellent care of me. Dr Victor explained everything to me in a professional manner. This is the first procedure I had in an office and I was impressed. I felt everyone did an excellent job. Thank you."
"Dr. Victor is the very best in his field. He was a great advocate for my husband and has given us both the best care care. Not only is he highly competent, he listens and is compassionate. I'm very grateful and blessed to have found him and been in his care."
"Great staff at Illinois Gastro. Top notch care and guidance provided whenever I have needed it. Dr. Moxon is top notch in the field, and is a great guy to boot."
"Dr. Moxon was professional, friendly and organized. Actually wrote down a medical plan and made sure I understood. Could not have found a better GI doctor."
"I have had extremely excellent care with staff at IGG. Dr. Moxon has gone above & beyond what l ever expected! I have told some people to go see him & they have Thanked me very much. Thanks for being there for me! :)"
"Dr. Victor has been my doctor for many years. Always professional and explains everything. I feel comfortable with the office staff and highly recommend"
"Dr. Victor is very informative and caring. He provided me a diagnosis. The changes in my diet he suggested will reverse, or at least I will have less symptoms. I'm reading the book he recommended and I am following the dietary guidelines. I'm hopeful that I will reverse the diagnosis. Plus, I think the recipes are very healthy and delicious! Thank you Dr. Victor!"
"I love Dr. Moxen! I trust his instinct, his knowledge and his outside the box thinking. He really cares about his patients and gives them the thought and care that they deserve and seek. He is top notch!"
"Dr. Moxon took the time to get to know me and the issues I am experiencing. He was attentive and kind and pretty funny too. The whole experience went well, I walked away leaving like I had more understanding and better tools to help with my issues. I would definitely recommend him to my friends and family."
"Dr. Víctor provided exceptional care! It was my first time visiting Dr. Víctor and he was extremely through and a great listener. He answered all my questions and provided options for treatment. He was very knowledgeable and experienced with Crohn’s disease and treatment options. I would highly recommend Dr. Víctor. We will continue to see Dr. Víctor even though he is over an hour away. It is well worth the drive. He really cares about his patients."
"As a pharmacist for over 35 years...25 owning my own pharmacy and 10 years working for Jewel-Osco I appreciate excellent customer service and attention to detail. Dr. Moxon and the staff at Illinois Gastroenterology Group as well as the staff of Valley Ambulatory Surgery Center epitomize the true meaning of patient care and attention to detail. Thank you...job well done!"
"Dr. Moxon provided a comforting environment and provided a detailed explanation of the procedure in advance. I’d recommend Dr. Moxon to anyone in need of gastrointestinal treatment."
"Carefully evaluated GI problem which subsequently resulted in hospitalization and still hospitalized yet Rachel's collegeages have yet to determine the source of GI problems"
"I was not simply satisfied but very satisfied. Dr Patel left me feeling much less anxious than I was coming into the appointment. I would recommend him to anyone."
"Dr. Patel answered all my questions and gave me detailed instructions on how to solve my medical issues. Just waiting for my blood test results to see if I need further care."
"Dr. Moxon has a wonderful patient rapport. He knows his speciality well and is a patient interested listener. He had provided excellent medical advice and care. He is highly recommend."
"I’ve been a patient of Dr Victor for many years. My experience has always been very positive. He clearly demonstrates an exceptional medical experience and professional interaction with patients. Clearly caring in his approach and bedside manner. Highly recommended."
"At my first appointment, Dr. Pastel took careful note of my medical history, then he explained to me the colonoscopy procedure that he was going to perform on me and I truly felt that I received very good medical care. I thank God because he has put me in good hands and he always blesses us!!!"
"Dr. Pastel in my first appointment took careful note of my medical history, then he explained the colonoscopy procedure that he is going to perform and I really felt very good medical care. I thank God because he has put me in good hands and he always blesses us!!!"
"Dr. Patel has been my gastro doctor for probably five or six years (since my previous doctor retired.). He does an excellent job at our in-office meetings and if friendly and answers by questions in an easy to understand manner. Also, has done great work on my periodic colonoscopies. I have had colitis for 30+ years, and he keeps me healthy. I heartily recumbent him."
"I was an inpatient at Delnor hospital with an undiagnosed condition. Dr. Moxon was consulted and he quickly diagnosed and successfully treated my problem. I have seen him on a follow up basis and find him to be a very experienced and competent physician and a kind, caring and extremely personable individual. I highly recommend him."
"I had a followup appointment with Dr. Moxon after colonoscopy. I had some concerns and he answered all my questions. He is very easy to talk to and has a very friendly personality. He is a great Doctor and I would recommend him to everyone. Melody Fiacco"
"(Translated by Google) Dr. Pastel in my first appointment took careful note of my medical history, then he explained the colonoscopy procedure that he is going to perform and I really felt very good medical care. I thank God because he has put me in good hands and he always blesses us!!! (Original) El doctor Pastel en mi primera cita tomó cuidadosa nota de mis antecedentes médicos, luego me explico el procedimiento de la colonoscopia que me va a realizar y de verdad sentí una muy buena atención médica. Doy gracias a Dios porque me ha puesto en buenas manos y él siempre nos bendice !!!"
"Dr. Moxon took the time to listen to everything that concerned me regarding my medical issue. He asked a number of questions, and explained his opinion and recommendations in language I understood. I wish I could experience this with every physician I see."
"Awesome experience. Efficient check-in process. Nurse took all the complete information before the doctor came in which allowed him to evaluate my skin issue. His bedside manner was very professional but very compassionate. Highly recommend this office the entire staff was very efficient and friendly, while scheduling next appt. the scheduler even took the time to walk over to the doctors nurse to make special accommodations for my next visit."
"(Translated by Google) Dr. Pastel at my first appointment took careful note of my medical history, then he explained the colonoscopy procedure that he is going to perform on me and I really felt very good medical care. I thank God because he has put me in good hands and he always blesses us!!! (Original) El doctor Pastel en mi primera cita tomó cuidadosa nota de mis antecedentes médicos, luego me explico el procedimiento de la colonoscopia que me va a realizar y de verdad sentí una muy buena atención médica. Doy gracias a Dios porque me ha puesto en buenas manos y él siempre nos bendice !!!"
"Dr. Moxon was prompt, professional, and took the time to listen to my concerns. My appointment did not feel rushed. Office staff was friendly and informative."
"Dr Moxon is always very professional , friendly and easy to talk to. He explains everything so thoroughly and asks thoughtful questions. His staff was very friendly both on the phone and at the office. I will refer this practice to everyone"
"Dr. Moxon is phenomenal! It isn't just running useless tests or performing procedures that don't work! Dr. Moxon focuses on treatment and thinks before ordering tests to ensure the patient can truly benefit from the information the tests may provide. This is TRULY refreshing especially now a days. There are few doctors left like Dr. Moxon."
"Dr. Victor is a fine and professional man. I have been seeing him for years and I feel blessed to have such a compassionate and thorough physician. His staff is wonderful and office space clean and comfortable. I have seen several GI physicians over my lifetime and he is by far the best"
"Dr Moxon is one of the best! He has the most calming manner about him. He takes the time to discuss the issue and walk you through potential solutions. Dr Moxon ensures you understand the decisions made."
"I found everyone I had contact with to be very caring and thoughtful. Dr. Patel explained everything thoroughly. I especially appreciated his follow-up call to give me test results on a Saturday."
"First time visit, he appears at this early stage to be knowledgeable and caring. He also appears to be very no nonsense and to the point, Refreshing."
"Dr. Patel and his staff are great. Always concerned about my feelings before and after procedures. Dr. Patel is highly skilled and has a great bedside manner."
"I liked everything about the doctor and his office. It was clean; the staff was friendly and interested, and the doctor was a good listener who asked questions, but more importantly gave good feedback. I was very pleased with my first visit here."
"Dr. Patel took his time, was very clear in his diagnosis, options for treatment, possible risks, and what the results may portend. We were happy with the visit."
"Dr. Moxon was excellent! He was extremely professional, treated me kindly and showed me the utmost respect. He was a good listener and was wise as he assessed my symptoms. I would highly recommend Dr. Moxon!!!"
"My wife and I both have always had our procedures performed by Dr. Victor. He is highly respected. He is prompt and extremely careful. He knows exactly what he is looking for and you don’t have to wait forever for test results. He also is very friendly and personable. We would highly recommend him. Glen Moore"
"I had such a great experience with Dr. Moxon. So far I’ve only had my initial visit but he listened very thoroughly, took notes, and seemed to really want to help. Regardless if some of my concerns might be unrelated he was going to get me back on track and feeling good again. He’s not the first Gasto I’ve seen but will definitely be sticking with him."
"Dr. Moxon has a wonderful bed-side manor. He is honest with you but is not condesending. He is respectful, listens to your story even when long and he is kind."
"Dr. Victor is a very skilled physician and I feel very comfortable talking with him regarding a plan of care for myself. He takes time to explain things to me should I have any concerns or questions. I would definitely recommend him to anyone needing a gastroenterologist."
"I was very impressed with Dr. Moxon. Unlike most American educated doctors, he actually listened, explained things, and prescribed a reasonable treatment plan. In this era of Big Corporate Medicine, I actually felt like I was being seen by a real doctor who actually CARES about his patients."
"Staff is great. Dr Patel was very thorough and listened to my new way of eating that I had found thru PFF. Letting him know I have never felt better."