Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
Reviews for SAGA - Stone Oak
"Due to medication I am presently taking I could not visit the office. I am very appreciative that i was given a video appointment with your gracious nurse, I needed to be seen for a refill of my omaprazole prescription which has helped me so much in my healing under Dr Johnson’s care. My experience with his office was very satisfactory and I am grateful."
"Great staff professional and friendly!"
"Awesome doctor!"
"I learned a lot from them."
"I was very appreciative of the referral from Essential Med Clinic to come see Dr. Franklin and staff. The staff was knowledgeable, efficient, and I was seen promptly even though I arrived to the office an hour early. Dr. Franklin is very personable and projects confidence in his craft. I left the office feeling fully informed about the plan going forward and would definitely recommend this office."
"Loving, professional, most of all Dr Duncan and her staff are extremely caring"
"Dr. Franklin is the best. He found what was wrong with me when no other did. He has an awesome beside manner. So easy to talk to about sensitive subjects. He is the greatest. I always look forward to my visits with him."
"I saw Dr. Alvarez for the first time, and I was very pleased. He was very outgoing and made sure that I understood all my lab results. I never once felt rushed. He answered all my questions and made me feel very comfortable."
"I have been seeing Dr. Franklin for over 8 years. He has always taken the time to visit, exam, and discuss my healthcare with care and solutions to improve my digestive system."
"Best doctor I have EVER had. He listens to me and hears my concerns and does his very best to explain them not in medical terms. Hands down the best."
"Everyone there was very nice clean respectable place"
"On time; friendly; felt everyone had my best interests. Easy from beginning to finish"
"Labcore,however is a different story. No one will return my 3 calls"
"Very friendly and professional"
"I was nervous at first but the whole crew made me feel better."
"Love the doctors and nurses everyone very friendly and nice to know them by names and them also."
"I'm very please an happy with dr.alvarez I would recommend him to my freinds."
"Short waiting time and well taken care of."
"Excellent patient care. Caregivers are very nice, courteous, and helpful. You actually look forward to your next visit. I recommend this office for professional care."
"I met with the PA, Ms. Guzman, and was very pleased. She was prompt and provided me with information I had been looking for for awhile. Happy to refer anyone to this office. Dr. Johnson has done all my colonoscopies and endoscopies, and I have never had a problem."
"Totally satisfied with service and treatment provided"
"Dr. Franklin and his associates were all courteous, competent, and professional."
"Dr was thorough and explained details well. Compassionate and caring."
"Expert care and accurate diagnosis of my concerns."
"PA provided detailed follow up for problems discussed in appointment. Next appointments established and provided self care guidelines."
"Dr. Franklin has been my provider for years and he is awesome. His staff are very professional."
"In both visits 2019 & 2022 the procedures were performed in very courteous and professional manners. As were follow up's."
"Happy to have Dr. Franklin as my GI doc he is very thorough and professional."
"Met with Cindy. She completely resovled my issue. Really liked her!"
"I think Dr Alvarez’s is knowledgeable about my health problems having reviewed my records and talked with Dr Lindner about his care prior to leaving. He answered my questions and offered further care when needed. He was pleasant and thorough. I feel he will be easy to communicate with if problems reoccur."
"This was my second appointment with Dr. Alvarez and I am even more impressed with his kindness and his careful attention to my needs. So happy to be his patient!"
"My first visit and Dr Alvarez was so nice and personable. I think he is going to be a keeper. 😉"
"The best bedside manners I’ve seen in a long time !!! Thank you for being extremely attentive to my concerns Cynthia."
"Awesome doctor"
"I had no problems for him"
"Dr. Alvarez is my 2nd GI. I have a severe case of gastroparesis. I was throwing up 6 days out of the week multiple times a day. Feeling bad all day it's like your in a negative bubble. I was depressed, didn't want anybody to see me in pain so I stopped going out. Dr. Alvarez found a way to help out with the issue to give me my life back. There are no amount of thank yous I can say, but I am grateful and blessed for such a wonderful doctor and his amazing staff."
"I was taking care of promptly when I went into the office also the doctor paid real close attention to everything I had to say and was very helpful and explaining in detail the best treatment for me and then acted accordingly with a prescription with my pharmacist this is a very professional office."
"SAGA and Dr. Johnson's staff are always helpful and ready to assist in every way possible. I have been a patient of Dr. Johnson for over 20 years and will stay for as long as possible."
"Over past ten years I have always been please with the results that Dr. Franklin and his staff have achieved."
"Cynthia was so delightful snd helpful, Enjoy the Appointment"
"Cynthia Guzman was kind, professional, caring and extremely helpful. I felt better in 3 days after I saw her and would definitely seek her and Dr. Johnson out again. I highly recommend this practice."
"Excellent care and knowledgeable service"
"Dr. Kevin Franklin is a very caring physician. He has helped me immensely with my medical issue."
"Excellent care, on time appoints, very friendly and efficient staff. Ms.Guzman is very nice and knowledge."
"Have been going to this facility for 17 years. It was under a different name, my Dr has retired, my 1st visit after my dr was no longer there was a good visit."
"Entire staff is courteous, friendly, and professional. All aspects of the medical care is top-notch. I would absolutely recommend Dr. Alvarez to my family and friends. You won't be disappointed."
"Everyone was very sweet"
"Caring, professional group. I highly recommend them."
"Dr takes his time to sit and talk to you and answer any questions you have. Great doctor and highly recommend"
"Caring, concerned,took time to listen. Took time to provide the correct drugs & proper findings, set up immediately a scheduled appointment, followed through. Very impressed & appreciated with Emily Haile, looking forward on any new appointments forth coming Thank you Patricia"
"After taking with Dr Franklin I felt more at ease on the procedure I will be going through. He explained everything in detail about the what I will be taking place on my visit. Very friendly and professional in his approach."
"First time meeting Dr Álvarez who replaced a very longtime doctor of mine. He was very respectful and friendly and gave me confidence I made the right decision."
"The Doctor is obviously a very knowledgeable professional and treated me with courtesy and respect. He answered all my questions and his procedure was executed without any fault,"
"The visit was very comfortable and I was able to relax with the staff I totally recommend them"
"(Translated by Google) The Doctor is obviously a very knowledgeable professional and treated me with courtesy and respect. He answered all my questions and his procedure was executed without any fault, (Original) El Doctor es obviamente un profesional de mucho conocimiento y me trató con cortesía y respeto. Contestó todas mis preguntas y su procedimiento fue ejecutado sin falta alguna,"
"Attended to my needs."
"I was a little nervous to begin with because dr Alvarez is a new doctor to me. After meeting with him he put me at ease. His assistance informed me what was going to happen the day of procedure snd answered any questions i had. Very professional and caring. The day of the procedure went very quickly and i was kept informed every step of the way. In the facility where the procedure was performed everyone professional and very caring. I definitely would and will recommend Dr Alverez to my friends."
"Dr Kadakia is a highly qualify doctor in the medical field.He care for his patients and he always give sound advice on how to stay healthy.He has been my doctor for over 10 years."
"The team is friendly, efficient and thorough. I highly recommend it."
"Thank you Dr. Warner. I will try Heather’s Tummy Fiber. It’s Organic Acacia Senegal. Hopefully you will approve of this. If not please let me know. Barbara Robertson"
"I had both a wonderful and professional visit. He listens to your concerns and addresses immediately. Thank you Dr. Johnson for taking care of me!"
"Excellent doctor. Very personable and joyful."
"Truly enjoyed talking to the staff who have been very helpful and Dr. Kadakia is so easy to talk to and explains everything to you to ensure you understand. I would highly recommend him. Great team!"
"Very professional office and staff. Helpful and considerate. Everyone in the surgical suite was upbeat and positive. Very happy to have had my procedure handled by this talented crew."
"minimal wait, courteous staff members, physician listens to your concerns. highly recommend"
"Overall a wonderful doctor, listens to what I have to say and explains everything clearly very highly recommended"
"Dr. Kadakia is a great Dr. Very professional and attentive. Great personality. His entire staff is wonderful! Highly recommend his practice!"
"Dr. Kadakia is genuinely concerned about my health, listened to my issues, applied the correct surgical procedures, and is quick to follow up and confirm that all is still well."
"5 stars isn’t enough for this office. They went over and above to make sure I was comfortable and the procedure went smoothly. I’ve been to a lot of offices here in San Antonio and I can honestly say this was one of the best. Staff was awesome! Thank you"
"No pain, no prep, in and out in less than 3 hours"
"Dr. Kadakia has always addressed my medical needs in a very professional and caring manner. I highly recommend this physician for any gastrointestinal problems you may be experiencing ."
"I've had several gastroenterological procedurals over the past years at different facilities. Without question SAGA in Stone Oak has been my best experience. The physicians and staff are extremely professional. Everyone I encountered, from receptionists to nurses in recovery, were friendly, courteous, and upbeat. Their interest in you as a patient is sincere. You sense it. They care!"
"Great medical office and service"