GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr Sugar and especially shayla Fawcett his PA are just wonderful. I cannot thank them enough for all their help and expertise to get my son ( who has ulcerative colitis) to get a resemblance of a normal life. They are thoughtful and informative,always established a complete plan and kept us informed of it. They answered any questions we ever had. The office personnel were always friendly and courteous. I would also like to thank them for helping with the insurance company and getting assistance on very very expensive medications. It was and is a long journey to manage his condition but with them on our team I am able to have some piece of mind that he is covered and cared for, cannot thank them enough!"
"The Zoom meeting went great and there was no problems with this session. The nurse was caring and asked valid appropriate questions. My very first appointment was with a doctor with a very strong accent. He was wearing a mask and honestly he had to take it off so I could see his mouth pronouncing the words so I could decipher what he was saying. I have heard many accents and this was a tough one. I formerly taught reading at a school that represented many different students from many countries 27 years. So I have never had a problem. I'm just glad he took off his mask because this helped tremendously. ."
"They are very pleasant and helpful. I like people that you can joke around with and joke back with you. Everyone was in a good mood and were legitimately happy to be there. Great place and all questions were answered easily and professionally. Highly recommend!"
"Staff very professional,didn’t wait that long,nurse call me in,she’s asked why I was there I told her,then she explain how the test is going to be perform ,she make me very comfortable during the test she wants to make sure I’m ok during the procedure!"
"Staff was very friendly and answered all my questions. My procedure was quick and painless The doctors explained things before and after. This was nice."
"Staff was very friendly and answered all my questions. My procedure was quick and painless The doctors explained things before and after. This was nice."
"Everything ended up fine. My only complaint is that I specifically asked what medications would be used during the procedure, because I avoid opiates. Fentanyl was not mentioned, but ended up being used."
"I was treated very well the whole appointment. They were concerned about why I was here and Dr.Lee talked everything over with me. I was very pleased with the care they give."
"Ok , let me clear all the people in the front and the appointment areas were very nice. Dr. Lee was very understanding, but offered no recourse as to what I could do to take for an alternative of go lightly. As someone who’s had medical problems for years, my stomach was destroyed. Taking go lightly or trying alternatives as in. MiraLAX and Gatorade Gatorade all I did was throw up for two days and and have diarrhea for two days. I do not see an alternative to having this procedure unless they come up with something that will help people with. Problematic stomachs."
"Dr. Sugar is wonderful and thr proceedure nurses/staff/Anesthologist are all very friendly at the Sunrise procedure center. However, make sure you check in 15 minutes before your appointment time at the Sunrise clinic side for regular/routine GI appointments otherwise you get scolded."
"I was impressed with warm and professional service provided by receptionist. She assisted me with initial paperwork needed. My PA and attending nurse were kind, courteous and professional. My visit was definitely non-anxiety provoking and enjoyable. The clinic commands clean and. Accommodating environment."
"Dr. Veaceslav Glijin was very thorough and attentive to my issues. He made me feel comfortable and at ease. He listened to all of my concerns and took them seriously. He immediately had an action plan for next steps in finding a diagnosis. His bedside manner was impressive and made me feel at ease the entire time. I would highly recommend him."
"Very accommodating. I needed a wheel chair and they sent the driver ,too. They seem concerned about how I've been feeling and helped come up with a plan."
"Excellent service at each step in this simple process. Was extremely impressed with the doctor; he took the time to understand my health concerns and make sure I understood his diagnosis and recommendations. My highest commendation!"
"Staff was very attentive and seemed very concerned with my symptoms. Another medical facility “dropped the ball” with my labs and WAGI bent over backwards trying to resolve the matter. I look forward to working with WAGI and am very hopeful they will be able to help with my medical needs."
"On my first visit to see GI after a very long hospital stay, I saw Dr Lee. Prior to meeting with him he had thoroughly reviewed records. None of the hospital staff nor radiology had instructed us on care of feeding tube. Dr Lee did educate and show us on how to care for the feeding tube and prevent accidental dislodging. Was patient in answering questions regarding health issues as to what related to his speciality."
"The staff was nice and informative about my patient rights, and procedures needed.The office and lobby were clean. Turn around time was good; from start to finish. My PA was nice & direct, she went over all your personal information, medications, symptoms, and procedures needed. Make sure you go to the far end of parking lot, building will be 2 stories tall."
"I needed a rino rocket removed after a huge nosebleed. DR. Duke attended to my needs amazingly. He made sure I knew what was happening. Even follow up care that could be done along with my recovery but no pressure at all. Very caring Doctor. He was amazing to have an appointment with. Very kind!"
"This was my first colonoscopy and was very impressed with all of the staff. Everything went great and it was the easiest medical procedure experience I’ve had. Thanks!"
"Wonderful job! I had the pleasure of having a good colonoscopy experience. Thank you, JEREMIAH V. OJEABURU, M.D., nurse crew, and anesthesiologist. Thank you all for your support :)"
"Everyone in the office is so pleasant. Never thought I would get to this age where I needed to see a specialist in this field, but the staff makes you feel like so comfortable. Than you all."
"I felt very well understood, she asked questions to be clear of my symptoms & explained what the cause was...I left feeling confident that I will be back at my old self again soon."
"Best customer service/experience. Well organized and efficient process considering it was my initial procedure. Great staff. Explained every step. Can't wait for my next one."
"From the moment I arrived, the communication was great. From questions on how the prep went to making sure I was feeling ok. And the procedure was painless and I had nice nap. No complaints. Everything went great!"
"I was taken in right on time the staff was friendly and very informative as how everything would go I was prepped and when I woke up they made sure all was well and sent me home with a follow-up phone call the next day to make sure I was OK or had any questions great job to all"
"The front desk was very welcoming. Then, I met Audra who was very very friendly and made me feel very comfortable. Turns out she worked for the Dr. that referred me to Dr. Lee and appreciated both Dr. Vargas and Dr. Lee. Then, I met Dr. Lee. He was very informative and friendly. I’m grateful my Dr. referred me here."
"The Doctor and the nurses who work here are awesome they are friendly caring patient and helpful thank you for taking care of me while I had my procedure.❤️"
"I found it to be a pain in the rear, at least, what I can remember. Lol. Be on time. Early is best. Come out the elevator & turn right. Don't use a ride share, you'll lose your ride as you need an extra hour to recover. Depending on what procedure you are having done. Great couches to sit on & wait for someone. Chairs inside are fine too. Wonderful people! Just the right amount of "forget what happened" drug to allieviate your stress. That is caring!"
"Everyone was helpful, professional and compassionate before, and after my procedure which was on September 6th. My only concern is that a referral was supposed to be sent to a colorectal surgeon. No one followed up (except for me) or through, with the referral. I called the referred to surgeon’s office, in Tacoma, and the response I got was to wait two weeks for a call back. Still no calls, no follow up-nothing. I couldn’t wait any longer for a response, as I was in constant agony, so I went to Valley Medical, where I should have gone in the first place, and where I received and still am receiving EXCELLENT care. I am now in the process of PT and will be having surgery shortly."
"Dr. Moussan and all the staff including the CRNA were awesome. Dr. Moussan is super skilled, very informative and has a great sense of humor...his staff were extremely professional, kind and skilled as well...take it from me, I am a registered nurse and I felt the care I received was excellent !!!"
"I've been here twice, a couple years apart and for two very different issues. I highly recommend this practice. It is in a very clean, professional and serene setting which I personally like. The staff are skilled professionals and Dr. Manam is amazing. I had a virtual meeting prior to my appointment and Dr. Manam managed to convey his kindness and compassion in that first time meeting, which made me feel reassured. Everything went smoothly as he described to me. No one wants to have to go to a GI doc but if I have to I am going back to Dr. Manam."
"Very well organized and efficient clinic. The procedure and results were explained thoroughly and I appreciated the prompt call with the pathology results. My only complaint is not being able to get in more quickly for a follow up visit to address my continuing symptoms."