GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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Reviews for DHAT Plano - Midway Rd, TX
"All the staff in the office are very friendly and helpful !"
"The staff was very nice and so was the facility. The only reason that I didn't give them a 5 star is the wait to be seen was absolutely ridiculous. Given that I arrived 15 minutes EARLY I still didn't get seen until after an hour later. I can't say exactly how many patients were already in the exam rooms but the waiting area was empty! The staff seemed to not have anything to do as they were sitting around laughing and talking. With all of these scenarios there doesn't seem to be a reason for the long wait. In addition, my GYN doctor referred me to this facility and she was trying to get me cleared thru a series of testing for surgery as soon as possible. There is an additional testing procedure that needs to be done but the doctor at this facility didn't get me scheduled for the testing procedure until the end of February (it's currently January)... In addition I asked for my testing procedure to be scheduled on Tuesday or Thursday and it wasn't until the doctor seen me that I was told that they only do scheduling on Wednesday's. My point in saying that is I could have saw another doctor who could accommodate my schedule had I been advised up front. They are nice but a class in time management might help."
"Wonderful friendly staff. Very pleased with Dr So and his aids. They are always very kind and knowledgeable and eager to answer any question. I recently had a question about why I needed a certain procedure and she explained the need for it very clearly . I will be scheduling the procedure because of how well she explained it. I highly recommend Dr Do and is practice."
"Fantastic and tentative staff from my initial office visit till post surgery. Thank you."
"Julia was very concerned and caring, spending time with me to make sure she understood my issue and that I understood my options. My only negative is that Digestive Health Associates uses a pharmacy which ships colonoscopy supplies to your home, but the pharmacy cannot tell you when to expect the shipment until the day of the shipment and cannot tell you the time of the shipment, so if you are single like I am you must stay home all day and cancel any previous plans you have for that day."