Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
Reviews for TDDC Pflugerville, TX
"I have a history of GI problems going back decades to when I was quite young. While having emergency surgery and a subsequent 2 week in-hospital recovery, I met all staff of “THE” Austin GI group at the time, and I will say they were quite smug about this young mother’s misfortune and near death experience. They sat in my room discussing me with one another as if I weren’t even there. They never asked me questions or engaged me in discussing my prognosis or showed any degree of care for the patient. It was as if I weren’t even there. I’d been trying to get into one of them prior to escalating to emergency status, but they would not accept me without a referral, and my PCP wasn’t thinking “GI,” so he was referring me to all the wrong places. Thankfully, after recovering and having a subsequent surgery, I spent the next few decades seeing different physicians within that longstanding Austin GI group in various parts of town as we moved around, and every single one was dismissive, disrespectful or rude. A few years ago we made our last move to Georgetown and tried that group one more time at their new location in GT, with new staff. I was hopeful, but nope- they’re still awful. Then I found TDDC, met Dr, Siddiqui, and found him to be very open, kind, patient and informative. For once, a GI doctor seemed to view the body as one system vs a collection of independent organ systems. I now have all of my family members seeing Dr. Siddiqui at TDDC. If you’re reading this, you already know it’s standard practice within GI Clinics to see a PA or NP unless you’re having a procedure, and I’ve seen a few of them within TDDC. Recently, my FU appointment was scheduled in Pflugerville with NP Andrew Kester, and WOW, was he a wonderful surprise. I’ve seen A LOT of medical professionals, but never have I encountered one who listened so well, understood and respected me, and used his professional knowledge to pull together an investigation using proactive diagnostics. Like the initial experience with Dr. Siddiqui, Andrew Kester seemed to view the body as a whole, and he ordered assessment of my whole body. I am finalizing the diagnostics and will be seeing him soon. Lab reports tell me all is good, but I look forward to seeing Andrew so I can thank him for valuing his patient enough to investigate and find out possible explanations and solutions for troublesome symptoms. If you haven’t concluded by now, this is a 5 Star review for NP Andrew Kester and ALL the staff at TDDC Pflugerville. Everyone there is so professional, so helpful, so kind and so.. “chill.” Thank you, TDDC Pflugerville and Andrew Kester."
"If you are looking for someone that wants to get down to the bottom of things after being gaslit or dismissed by other providers, this is the place to be. I’m so incredibly thankful for Andrew Kester, NP and his team. I have a complicated history and he discusses everything with care, takes note on how my symptoms have changed, genuinely asks about my concerns and how to address things going forward. Dr. Mansour seems to be sweet as well! I’m so thankful for their dedication to their patients. Being in the medical field myself, I know how important it is to make patients feel safe and heard. They do an incredible job at that!"
"Had a visit with Dr. all was good. Everyone was very engaging and helpful."
"TDDC... Andrew... Grand Patient Care. Thank you!!"
"From the front desk to the doctor very helpful. Andrew was very helpful. He listened to my concerns and I really appreciate that about health care professional that they're listening to your concerns as a patient I would highly recommend."
"I have been going to TDDC for over 2 years now. Andrew Kester has facilitated a majority of my follow up care under Dr. Lilah Mansour. I am so grateful for Andrew as he has listened to me with empathy and sincerity with every new problem I’ve had. He has advocated on my behalf for answers, diagnosis, and treatment plans that are patient centered and individualized. He seeks to understand not only symptoms, but my feelings, and level of comfortability. He helped me gain quality of life while learning how to manage my conditions. I appreciated that he positioned me as a partner in treatment. He is kind and compassionate and we need more people like him."
"I can’t say enough good things about Andrew Kessler, NP. He is so knowledgeable and extremely thorough! He listens, truly cares and is a fantastic teacher! Overall a super great provider!! Thank you Andrew for all you do!"
"In my time of need they were going to help me right away. Many thanks"
"I have had chronic stomach pain for almost 30 years. Many doctors have failed at diagnosing me and only temporarily relieved my symptoms. Dr. Mbachu and Kester took the time to listen to my history and thoroughly examine and test me until they successfully diagnosed me with gastroparesis and provided treatment which has eliminated my pain for the first time since I was 16! I’m so grateful for them. They didn’t give up until I was better."
"Staff is always pleasant. Dr.Garcia is pleasant as well. He listens to what I have to say with concern and he asks question to understand my concerns. He is very professional."
"Dr. Kiker and his team; Vanessa, Gina, Janice, Damian and Andy are outstanding! I was comfortable and felt I was in excellent care throughout my procedure. I would highly recommend Hill Country Ambulatory Surgery Center. Caring, compassionate, and they are far above and beyond in their care. You’re in great hands if you ever need their services."
"Staff is always pleasant. Dr.Garcia is pleasant as well. He listens to what I have to say with concern and he asks question to understand my concerns. He is very professional."
"The whole experience was great, everyone was courteous and helpful ."
"Excellent visit"
"Dr. Lilah Mansour, MD is amazing! She is kind, understanding, and listens to her patients. Thank you Dr. Mansour for helping me feel so comfortable and informed."
"There are several outfits to choose from in our area. The first place I went was just *awful*. So much for random choice. I did some research, and was happy to get in with TDDC. I think Dr. Mansour is literally the finest doctor I have ever worked with, and every one of her staff that I’ve met, from anesthesiologist to PA to the ladies in the front office have been top-notch. As much as I dislike that “net promoter score” voodoo - this really is the place I would recommend to my friends and family."
"Dr. Sooraj Tejaswi was very knowledgeable and kind and answered all my questions about what to expect before during and after my colonoscopy procedure. I learned the purpose and what the possible outcomes of the procedure would be. He made me feel very comfortable with what to expect, and even thought I just met him, I feel he is someone who I can really trust with my health. I highly recommend him!"
"The staff is great, professional and caring from front desk to doctors. They need more people working there as sometimes there is a delay in the appointment starting on time. The staff works as well as they can with the restraints but upper management needs to hire more people."