Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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Reviews for Normal, IL
"I’ve gone to them for 10+ years and they have always been great!"
"Call m passionate and professional staff at every level."
"Magen was AWESOME! As is Dr. Schoenig. Great place, helpful people."
"Megan Becker was friendly and took the time to answer all my questions. I would recommend her."
"I felt very comfortable with Dr. Clark. I enjoyed his humor. The only issue I have is the very slow response to calls made to the phone nurse. I do understand the reason has to do with being understaffed and that is not to blame on the office. Otherwise, I like the voice of the Nurse that I have spoken with. It is very compassionate."
"I wouldn’t go anywhere else."
"Great place to go to"
"I appreciate the time Megan Becker spends with me to find the right solution to my problem. Then she has the nurse follow up with me in a couple weeks."
"Not only was every staff member gracious, the physicians assistant who handled my office visit was extremely patient. I felt like she was relaxed and willing to answer any question I might have."
"It was a wonderful experience- Amy - physician assistant was great"
"Just very busy so procedures are a long wait."
"Care received here has always been very pleasant and professional. If you are struggling with GI issues Dr. Robert Clark and his staff are the ones to see."
"Dr. Penn has diagnosed a rare illness for me and an friend. The friend had seemed help with several docs and Mayos. I have total faith in him."
"Staff is very friendly, helpful, and thorough. Minimal wait time. Highly recommend."
"Everyone I have met here is so very kind and thorough. I felt like my care was very important."
"The doctors and nurses here are top notch. The respect, dignity and bed side manner is second to none."
"Excellent doctors and staff!"
"Love the staff. Everyone is very nice"
"Very professional and personable. Amy informed me of what she thought and what steps we would take to get to a firm diagnosis and treatment."
"Great nurse got me feeling good for a plan to help my symptoms."
"Every one works together well as a team. They are kind, helpful and knowledgeable."
"I appreciate the great care I get from Amy and Dr Schoenig every time!"
"Great experience and they listen!"
"Dr. Penn has been my doctor for many years. I would & do recommend him to people I know."
"Amy has been very helpful with my health issues I am seeing her for. I would highly recommend her."
"Worked with Megan. She was quite informative as to why my body does what it does. I learned a lot from her and appreciate the valuable time she spent clearing up some ling running questions in my mind! Thanks, Megan!"
"I had a great experience. They called right away after my referral. ALL the staff were so nice. Amy even went out of her way to call me later in the day about some scans and understanding them. I felt heard. For once, I finally felt heard and my weight wasn’t even brought up. Would absolutely recommend."
"Great all around."
"Don't have to use them too often but always been happy. Amy was helpful in our teleconference."
"A fantastic Dr office, they go above and beyond!"
"Amy answered all my questions and reassured me that I am going to get better"
"Amy Stites is great. I appreciate her expertise and explanations."
"Amy is very thorough, knowledgeable, and easily to talk with."
"Great doctor!!"
"The staff is always welcoming & professional. PA Amy takes time to listen to my issues, ask questions and offer possible solutions. She orders appropriate diagnostic tests at a convenient location for me. They follow up with results."
"Couldn’t be happier. Everyone was very nice and explained every step that was to be taken."
"All the testing and the Dr fully explained everything"
"They were kind and very professional."
"Dr. Penn was professional, easy to understand, kind, and answered all my questions."
"I showed up early for my appointment and got in a little earlier than the scheduled appointment time. I had heard good things about the PA that I would be seeing, and the comments were accurate. It was a very pleasant doctor appointment experience."
"The entire staff was amazing and very attentive. They took great care of me."
"Friendly staff, love love love Amy and Dr Misra."
"I put off having a colonoscopy for years ,afraid of the whole procedure,when I arrived there for it ,the staff ,nurses and most of all Dr Penn was so kind ,they were all so Profesional I was never left alone and everything was explained to me in detail before they did it ,thank you Dr Penn ❤️ 💙"
"Had a great experience with DDC, especially Dr. Schoenig. He has a great sense of humor & bedside manner, explains things well, and really knows how to put a patient at ease. The other office staff at DDC are great as well. I wouldn't hesitate to recommend DDC and Dr. Schoenig!"
"Very thorough and caring professionals. Dr. Schoenig and PA-C Any Stites are great. They listen and go the extra mile to diagnosis and treat their patients for optimal results. I have always been treated as an individual and with respect. Must mention that their nurses and staff members are excellent too. Whoever thinks it's hard to get good help these days could get some tips from this group. Never had a bad experience with anyone working here. Stellar group. Glad I found you. I had not been back for years, because of excellent treatment. But when I had a recent flare-up, they responded by getting me in and finding the solution."
"The staff was excellent ,very nice and professional. I have been going to DDC For ten years and always had excellent care! I would recommend them to anyone need these procedures!"
"DDEC and Dr Schoenig and his team are awesome. I have been seeing their team every 5 years for the past 15 years as my family has a history of Colon cancer. The entire process from online scheduling to check in the day of the colonoscopy through the prep for the procedure to release to go home - their team are polite, positive, encouraging and empathetic - I highly recommend Dr Schoenig and his team at DDEC."
"After reading some of these reviews, I’ll admit I was nervous about making an appointment with this office. I decided to do some investigating on my own before relying on others opinions, and I’m sure glad I did. I cannot say enough good things about my experience. From the intake personnel, to pre service interaction, to scheduling, to Dr. Kenneth Schoenigs non judgmental, calming demeanor and genuine concern, through to follow up I was thoroughly impressed."
"I agree with the below comment. Dr. Misra is also awesome. They are understanding and caring and have no problem explaining. Everyone in the office was very kind and helpful! I have a new G. I. doctor!!!"
