Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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Reviews for TDDC New Braunfels, TX
"Great staff very friendly nice, and informative
beautiful office easy location to get to
Truly caring environment"
"Dr. Cluley is an excellent doctor with an outstanding bedside manner. He explained his findings about Ross Scogin's colonostomy in a clear way. We appreciate his skills."
"I always enjoy seeing this doctor because they know what needs to be done to help you."
"Love Dr Halsey!! He listens and takes his time. I finally feel better after 9 months of being so sick."
"Compassion professional practice.
Highly recommend"
"I have only good things to say about my doctor and personal, it has be truly confortable and I feel Im in good hands thank you for all you do"
"Always a pleasure to be seen at TDDC.
The Pa's are more than competent."
"My appointment was at 2:15 and they were on time and I saw the PA and I was finished by about 2:45.."
"Lori Hale is a phenomenal PA. She is very kind and patiently listens to all of my questions and concerns, and I always leave TDDC feeling hopeful, and like I have a solid plan of attack. I would recommend her to all my friends and family."
"Wonderful doctors, and staff, conveniently located."
"Always professional and thorough. Dr Deshner, and his NP and PA are knowledgeable and they listen to what you have to say."
"Very knowledgeable and efficient. My husband and I have gone to this practice for years."
"Good 5 star"
"Every member of the staff was kind and helpful. They all engaged without letting me feel rushed."
"Markus is a great P.A. He is a great listener and does his best to diagnose you. I would definitely refer him to anyone you will not be disappointed."
"Great staff! Very kind, friendly & efficient"
"Very Satisfied She explained everything very patiently not in hurry carrying and understanding ♡ The receptionists in the front Very Sweet ladies!♡"
"Great doctors caring staff."
"I have been a patient of Dr. Edward Coles since 1996. I have always received the best attention from the staff, Dr. Coles and his PA Lori Hale. You never have to wait a long time before you are seen in their offices in New Braunfels or San Marcos. If you are in the hospital there is always someone from TDDC that regularly checks on you. I highly recommend TDDC."
"The PA, Marcus who saw me was absolutely wonderful! He took his time listening to me and making notes. His exam was thorough and he seemed to genuinely care about my health. I also had a colonoscopy here a few months ago and Dr. Cluley was wonderful too!"
"Great, team , the nurses and Drs are great the facility is clean and near great professional attitudes"
"I was a new Patient got to go in and see the doctor really think he is going to thorough testing. To get to the bottom of why I am so sick"
"Lori Hale, PA is very competent and caring. She worked until she found what was wrong and is now working to find a solution."
"I have always received great care from everyone in this office. They always take the time to listen to any of my concerns."
"This experience with Dr Marek has been life changing. I always choked on my food starting in my teens. Doctors always told me I needed to chew my food better and sent me on my way. It changed what I could and couldn’t eat. Finally at age 41 after choking on eggs a friend recommended Dr Marek. With a simple procedure he expanded my esophagus and I don’t choke anymore! More people need to know about this (including doctors). I’m forever grateful. 🤩🤩🤩 I had it done 5 years ago and now again when I noticed my vitamins sticking in my throat again."
"Dr. Santiago was very friendly, knowledgeable and had a great bedside manner. Great job!"
"Dr Halsey is a high quality of a PA. Highly trained in education and care for his patients."
"Met or exceeded all my expectations!!"
"Professional, efficient and great follow up on procedures."
"The staff are very friendly and helpful. They always decorate the waiting area for every holiday, so it is very welcoming. Kristin Means NP and Dr. Pearce are very professional, and I’ve never had difficulty getting an appointment."
"Very happy with my visit"
"This place is amazing! They were very friendly and professional. Asked all the right questions. Got me in and out quickly. This is where I will go from now on."
"Paperwork was easy and the online patient portal is helpful. The doctor I saw was helpful, and I appreciated his approach to my problems. Not just jumping at one thing but running the right labs to narrow things down. Overall I felt well cared for and not just rushed through. I would definitely recommend this place for those that need this type of care."
"I am very pleased with dr Pearce . Been seeing him for 3 years now."
"fast and efficient. very friendly and takes time to hear you"
"Friendly, courteous and kind. I will use him again"
"Dr. Cluley was by far very professional,curtious, friendly and explained the course of the procedure and the outcome. Very thorough. The entire staff was excellent. Thank you!!!!"
"Dr and the staff super professional and friendly"
"Dr. Marek was cordial and answered all my questions. All attending nurses were also friendly and caring. Positive experience…"
"I love my gastroenerologist. He has always gone above & beyond for me since I started seeing him 6 years ago. If you are having stomach issues, Dr. Steven Pearce is an amazing doc to have on your side. He keeps at it until he can fix it. Love me Dr. Pearce."
"Very efficient, on time, great staff and care."
"I’ve been a patient for several years and Dr. Marek is simply the best. He’s very thorough and patient, he listens without rushing. There just isn’t enough space to list all of his great qualities but I will say this; I have complete confidence in him and I’m so thankful to have a doctor whose hands I feel completely safe in."
"Dr.Pearce and his staff are a wonderful group of professionals. Appointments are timely and response time to calls/questions is Top Notch! Dr.Pearce is a compassionate Dr., in his field; you know immediately that he genuinely cares and seeks to provide the best possible care/treatment options. He is kind and patient, and speaks with you, not TO YOU.
I am fortunate to have him as my gastroenterologist, of choice !"
"Everyone at the Sundance location in New Braunfels is great. Very helpful and professional. Facility is very clean. Dr. Coles is a very pleasant person to talk to. He did a couple of upper GIs on me, and my most recent colonoscopy. His PA, Lori Hale, is very knowledgeable and helpful. All around a great experience with them."
"Dr. Marek and his staff are top notch and provide excellent care."
"he waste no time to find out problems. it make understand he cares"
"Omg, I can't express how wonderful my experience was, they are excellent. Dr. Coles has been my doctor for 20 years and wouldn't change to anyone else."
"So easy to schedule an appointment. They sent a reminder letter and then followed up with a call to let me know I was due for a colonoscopy. They are very friendly and efficient. This is my third appointment with Dr. Coles and I have already recommended him to other friends."
"Dr. Marek listened to my concerns and explained, so I was able to understand, the possible cause of my inability to swallow food. His nurse scheduled me for outpatient procedures in a timely manner. Dr. Marek found what he suspected and repaired my esophagus. I am grateful for his professionalism and expertise. AAA+++"
"What a wonderful doctor and staff. I felt very comfortable my first visit and look forward to having them provide me with the medical care I’m in need of."
"I really liked Dr. Steven Pearce , he really listened to me and seemed liked he really wanted to help me find what seems to be wrong with me and help me feel better."
"Dr. Cluley seems to be very knowledgeable. He is performing my lovely colonoscopy in a couple weeks and I feel confident it will go well. ☺️"
"Excellent care. Gave me a through report after procedure"
"Pleased that I finally got in with Dr. Marek. While it was a very long wait for my first appt date, I was relieved that he was attentive, thorough, and decisive in determining which diagnostic procedures I needed. I trust that he will be the same when it comes to prescribing treatment once my results are available, so I feel confident that I am receiving thoughtful care. Mutual respect and good communication are essential in the doctor-patient relationship, and I found both with him.
Office staff were also professional, courteous, and efficient at every point of contact."
"Dr . Pierce has a professional excellent attitude. It made me feel he cared for me and gained my trust immediately."
"always sincere and concerned. very thorough and straight forward with thin results."
"Dr. Kepczyk & his staff are very thourough & were able to diagnose my issue right away! Highly reccommend TDDC."
"I recommend anyone who might be having a problem in that area to seek help and support from Dr. Coles. He is the best."
"They are caring and very professional!"
"Dr. Coles and his staff are top notch. They listen to the patient needs and help diagnose what is best for each one. I have been a patient over the years and I am happy with everything he and his staff have done!"
"Had a wonderful and caring experience for the procedure being done
Felt comfortable throughout"
"I do recommend TDDC they treat you very Professional and listen to your needs to care for your health."
"the staff, nurses and doctors are always nice, friendly and through. they seem to actually care about their patients"
"Best Doctor I have ever had ! Highly recommend this friendly practice , where they treat you as a human"
"Love the staff and Dr. Marek is awesome. Been coming here for years and I would definitely recommend to anyone."
"Dr Marek is a very concerned doctor. From pre procedure to post op recovery. He always follows up in a timely manner with results from any pathology reports.
The admin provided explicit instructions for procedure prep and answered all questions. They were very easy to contact by telephone."
"Professionalism and care of my condition and attention to me."
"Have the utmost confidence in the PA and of course, my doctor. They treat you well. Would highly recommend TDDC."
"For years I suffered with stomach problems. I was blessed to find Dr. Marek. He was able to correctly diagnose me with UC. Since then treatment he prescribed has changed my life. I highly recommend him. All the staff is awesome."
"The staff was very nice and helpful and Dr. Coles was patient and never got in a rush with me. He was very informative also. I definitely recommend them!"
"This facility is vigilant when it comes to COVID safety. They were also very highly efficient in scheduling and follow through. I highly recommend this facility."
"Taken great care of me and getting me on the right path.. Dr. Pearce"
"I would recommend TDDC to anyone. They were great to work with and finally have me on a good track."
"Took into consideration about medical history. Made sure everything is ok before procedure. Staff is very professional."
"Very efficient and organized. Great staff. Very friendly! Dr. Marek explained my results clearly. Highly recommended!"
"Great team. Understanding of concerns."
"Great job,Iam 💯 %better. Thanks 🙏🏽😀"
"Great doc, great team. Very impressed! Look forward to a long medical professional relationship."
"they care about the person there taking care of from the front office to all medical personal"
"Not easy these probems but quickly taken car of"
"I have been Dr. Deshner’s patient for at least 25 years. I have always found him to be extremely knowledgeable and capable of handling my health issues, including ulcers, colitis and dietary issues. I have always had faith in his capabilities."
"The TDDC makes sure you are well taken care of and the staff is very helpful. Dr. Neghme goes above and beyond with his patients making sure they are getting the proper health care!"
"Both my husband and I have seen Dr. Neghme on several occasions. He has done colonoscopies on both and I am currently being evaluated for a probable endoscopy. Always professional and efficient. The staff at the clinic is very helpful when you are completing intake paperwork."
"I recently had a procedure with these folks. I was very impressed with the professionalism of each and every one who assisted in my care. Thank you all very much."
"I highly recommend TDDC . Dr Cole is very dedicated to his patients and is very thorough. Lori Hale his PA is also very thorough. My reflux is now under control thanks to the treatment Dr. Cole recommended. I feel very confident being under the care of TDDC."
"Totally recommend. Great service from everyone!"
"Dr Cluley me hizo una coloscopia y endoscopía muy amable y el personal también, aunque me gustaría una cita con él para discutir los resultados y tratamiento a seguir."
"So friendly and so understanding you feel like you’re in good hands very happy with all my results"
"Had a procedure today with Dr. Cluley. Such a wonderful, kind, caring physician. The staff at the clinic as well as the Christus Santa Rosa Surgery Center were awesome."
"Listens, understands and clearly advises and staff is polite and knowledeable."
"Dr. D was excellent, very professional staff.
Entire experience was quite comfortable.
I highly recommend these medical
Professionals. 👍"
"Dr Culey & his staff are the best. They also get me in on time."
"Very professional. Answered my questions and would recommend him and his staff to anyone. Person oriented and caring"
"You receive the most caring and professional service you could ask for. Recommend to anyone needing this kind of service."
"Dr Cluley was Awesome! Great bedside manner! Not in a hurry to get to his next patient! Or whatever!"
"staff and Dr Coles. They have taken care great care of me for over ten years. very caring , compassionate and informative. Always glad to take care of my needs."
"Dr. Kepczek was very attentive, through and considerate. Has a very good bedside manner."
"Dr. Pearce is a great doctor snd I highly recommend him to anyone."
"I feel like I am in good hands."
"They did an amazing job!!!
The nurses were amazing too they took very good care of me while I was there."
"Very good Dr. and knows his business. Calm and easy to talk to."
"Yes everyone in the office are great staff and also at the clinic are awesome people"
"I love the care that I receive from Dr Cole’s. He is very caring and attentive to any changes that I have. So glad to have such good care in our community."
"I was there the Dr and staff made me feel welcome. Everyone there was very informative and attentive"
"Dr. Coles and his staff were first rate."
"Dr. Coles was wonderful!
I highly recommend him and the staff!"
"How much time they spend time explaining everything"
"Dr Pearce was wonderful, made me feel comfortable about the situation. Would definitely recommend."
"Thomas Kepsyck is one of my favorite doctors! He is awesome!"
"Very intelligent and professional!
Dr. Thomas Kepczyk is the absolute best."
"Dr. Marek is very kind and thorough in his one on one explanations of procedures and outcomes. He also has a great smile showing his love for his profession."
"I am so comforable and assures that my health est in the se kind of people they are professionnels at what they do for every humain Being HEALTH !."
"The staff is very caring and friendly, as well as professional. You feel like you are in very good hands, I was never nervous or self conscious. The doctors come out and talk to you before and after the procedure. I have never been to a medical place like this before. I highly recommend the clinic, the doctors, the nurses and the staff. Dr Deschner is the best"
"A very professional stall and knowledgeable Doctor. Through and good practice."
"Excellent vacuity and wonderful people who appreciate as you walk in the door and your sick and weak and need a little boost and a smile"
"Very professional and courteous staff. Dr Kepczyk is very knowledgeable and friendly and I would highly recommend him to anyone."
"I recommend Dr. Pearce’s gentle approach with his patients as well as his kind efficient staff."
"Everyone was very nice and helpful.,"
"Great customer service and very professional personnel, from the personnel at the front desk to nurses and the Doctor."
"Excellent people. My colonoscopy was a breeze except for the prep which is never pleasant. Recovery was quick and I was enjoying Mexican food by evening of the day of the procedure."
"This is one of the best offices I have been associated with and Dr. Pearce is one of the most polite, caring and knowledgeable Dr. I have Worked with on my health issues. If he does not know the answer he will find it out. I trust him with my life and would recommend him to"
"the office was very organized and efficient! The Dr was very knowledgeable and easy to talk to."
"Great doctor Would recommend him"
"Dr. Deschner was excellent in every way!"
"Thank you Dr. Pierce for taking good care of me. I will see you soon."
"I highly recommend Doctor Kepczke. He has been my doctor for over 19 years. I’m a Crohn’s patient of his & he’s an amazing doctor. Found the Crohn’s fast & I have been in remission for 18 years."
"All of the staff were very professional and really nice folks. Dr. D is a very caring and considerate doctor. I would highly recommend him."
"Dr Neghme and Dr Cole are competent doctors and will spend time to explain the procedure."
"Everything they have done for me has been accomplished professionally."
"Dr Marek is diligent, knowledgeable and very courteous."
"they have been good to me for about 20 years, now"
"Dr. Coles and staff were very caring and explained every step of the process."
"Dr. Coles has always provided excellent care!"
"Dr Coles and the entire staff are very professional and show genuine concern for the patient's health. They always remember to keep my annual follow-up even if I forget. 😏"
"Just a wonderful experience after the awful prep! Everyone was outstanding! It’s almost like a day spa!"
"Excellent care and very aggressive testing to find the problems"
"Offer multiple locations. Listen."
"they really care about you"
"People there are very professional"
"TDDC doctors are great . They listen well and get to the root of the issue There are several doctors at each location. Dr. Kepsyck is awesome .Their office staff are competent and compassionate as well. Very popular you will need to book way ahead. I highly recommend TDDC."
"The dr’s are wonderful. They know what they are talking about. Very friendly, helpful and considerate."
"All the people whom I have encountered at Texas Digestive Disease Consultants have always been very professional and caring.
From the people at the front desk to the nurses, aides, nurse practitioners, physician assistants, and doctors, all have made me feel very positive about the healthcare being provided."
"Easy to get appointments and see someone"
"She was very understanding and through. She got me set up with the test that i need in a quick matter. I liked that she did talk to Dr. Marek also. Would differently recommend to see her if needed."
"Good listeners. Explain things well. Not pushy."
"Very impressed with Lori Hale she was very concerned about my Ibs and that I couldn't get Rx for Xifaxan. She got enough samples so I could take it. I FINALLY feel better after 2 months of diaherra. Thank you Ms Hale."
"Very professional staff & Kristin Means, PA."
"We shared a virtual conference as Ms Means reviewed my case and she was very professional and was very through in her assessment. Thank you for this opportunity."
"Dr. Shannon is very nice and caring. He loves to take care of you and the nurses are very patient"
"Went to San Marcos office for onset of Smart Pill procedure. Taken in exactly at scheduled time. Excellent instructions from Michelle and I can't remember the other nurse's name. Very good experience."
"Lori Hale and her nurse Kim are simply amazing. Ms Hale listened and heard what I had to say. She ask good questions and did a hands on physical assessment. She requested specific test that confirmed her diagnoses of a condition I apparently have had for quite some time but never had any idea. Her nurse, Kim was especially helpful when it came to getting the medications I needed. They have done numerous follow ups with me. I can’t say enough good things to say about everyone in this office."
"I was very pleased to meet this Dr. He was very nice, informative and left me feeling good about the appointment I had with him."
"Good no problem"
"I've been here before and it's time to go back. Had my virtual visit with my dr..was nervous doing it over the phone but De Neghme made it very comfortable to speak to!"
"I have no problems with Dr. Coles. He has been my Dr. for nearly twenty years and I am doing well at a ripe old 71 years of age! 😊"
"Dr moore has help me so much l finally after 4 yrs got so much relieve she is the one to go to for stomche problems"
"Dr. Cluley is a very compassionate doctor and he listens to you. I highly recommend him!!"
"True caring and professional.care!"
"Ms Patricia Moore is very professional i care for her alot thank you for your service"
"TDDC is a great place to go to for any digestive problems. The staff is great and the doctors are very good. Lori Hale is a very friendly and thorough professional who really cares about her patients."
"Dr. Coles is always helpful and completely understandable."
"Everything went as expected. Great service And care! Thank you!"
"Dr. Marekis an excellent doctor! Attentive, and interested in solutions for alleviating your ailments and restoring your health."
"Dr. Mareck always does a fine job!
So does Lori Hale."
"Despite having to meet the Dr thru video chat due to the pandemic, everything went pretty smooth. The staff was friendly, professional, and courteous. Dr, Diocares was kind, professional, and knowledgeable. I feel confident that they will do a good job providing my healthcare needs."
"Dr. Coles very patiently and thoroughly addressed my concerns in a caring manner."
"TDDC Dr's and staff are awesome! They are so patient and kind to explain everything that is happening. Most Doctors come in the room, do their assessment and are out of the room in 5 minutes. Not here....doctors have great bedside manner. I would highly recommend these doctors to anyone looking for a gastro doctor..😁"
"Excellent Dr. Explains in detail. Great interaction with patient."
"Dr Pearce was fantastic!! Very impressed!!"
"Great caring Drs.and staff. All the nurses and aids and receptionists treat each individual with respect"
"They will bend over backwards for you.."
"Dr Pearce is great.. Beautiful offices"
"Dr Cole was very helpful and easy to work with."
"Great job"
"I called TDDC on a Sunday morning because I was passing blood. Dr. Deschner was on call and suggested that I go to the ER. He came in that night and did an endoscopy, cauterizing a bleeding ulcer. Their team is the best! Thank you, Dr. Deschner and Dr. Coles for always taking good care of me."
