Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
Reviews for TDDC New Braunfels, TX
"Everyone there is very helpful and the doctor explained everything to me"
"Was very easy"
"Short waiting time. Professional ladies at front desk, nurse & doctor."
"A great 6 month check up. Courteous and efficient staff"
"Nice environment NP was taken notes and paying attention to me."
"Danielle Harpe was great. I’ve been seen by Dr Marek. He is also great. The office staff is the problem. I went in to see Danielle Harpe on 2/28/24 she told me my meds would be mailed. I was in a lot of pain. By Friday 3/1/24 no meds delivered. I called the nurse and that she would have EMMA call us. The nurse said she sees the notes on meds to be ordered but it was not marked ordered yet. So EMMA was suppose to call me. Instead the pharmacy from Austin Texas calls me and tells me on meds to be shipped but it would take 7 days or I could do fedex I asked why has it taken so long to call me I’ve been in a lot of pain. She said ma’am I just got prescription orders 10 min ago on 3/1/24 Friday it was 3:15 pm. So I called TDDC to the appointment personnel and they made emergency contact with EMMA She was so condescending and rude then lied that she sent out prescription to Austin pharmacy on Wednesday. EMMA IS A LIAR. now I’m still in alot of pain due to EMMA not doing her job and lieing because it took me to call back for her to send in prescription to Austin then tell me she did send it after my appt on Wednesday. Liar"
"My doctor is always very attentive. She hears my issues and tries to make something work best for me."
"My procedures seem to go very well. A short time after my procedures I received the results of my exams in a comprehensive medical report that was very easy to understand."
"I have always had very good appointments. All my questions are addressed. The staff is very friendly and helpful."
"Very professional staff and office visit."
"Minimal wait, excellent care!"
"Everyone was super nice and efficient. They made an unpleasant test doable!!"
"Staff friendly, professional and caring! Tasha listened, addressed my concerns and decided on a plan. Everyone is nice and caring! Thank you"
"Friendly and knowledgeable staff."
"Excellent Love my Lorie everyone is great greeting is so inviting"
"Love Danielle Harpe. She's taking good care of my treatment plan."
"Everyone, from the moment you walk in are friendly and professional. The appointment was informative and helpful. I would highly recommend TDD to anyone who needs digestive &/or disease issues."
"Well done"
"Staff is attentive and caring."
"The staff is amazing and Dr.Cluley and Dr.Harpe have amazing bedside manners. They listen to me and have amazing patience and they never try to brush me off. Everyone there is absolutely amazing."
"Nurse practitioner explained my results very well . Ordered an ultrasound to get more details. Her concern and examination was very help . I was very pleased with her and staff."
"Tasha was wonderful. Very personable caring and knowledgeable."
"A great office that I respect, and trust the staff and doctors of TDDC."
"Only frustrations in getting through phone system. So, I stop by. Excellent team members!"
"Enjoyed visiting with Danielle. She was very nice and informative."
"I've only been here once so there's not much I can say about it but it seemed to be really good for the first time I was there"
"I asked some questions, and the PA was very good with answering my questions. She was very nice."
"They do good work nice and polite people they explain everything in detail nice place to go of your having digestive problems."
"PA examined me and did very well in explaining what procedure would be necessary. Very satisfied with visit."
"Was treated with curiosity and respect.was seen in a timely manner."
"Very informative and complete visit."
"The staff were polite and showed compassion, which are traits important to me."
"Everyone was very friendly and gave me good information."
"PA Danielle Harpe is very businesslike without losing the “bedside manner” everyone wishes their doctor would exhibit. She’s very thorough and efficient, polite and friendly. She set my mind at ease and made suggestions to try to remedy my issue."
"No wait. The Nurse Practitioner was thorough and polite. I always have a very good experience at this office."
"Great bed side manner and very informative!"
"Tasha was really good. She asked questions, listened to my answers and didn't disregard my comments. I really liked seeing her."
"Always an excellent medical clinic. And a very caring provider."
"Professional, well run practice."
"Everyone was friendly especially the tech❤️"
"Minimum wait time and they addressed all my questions."
"I had a very positive visit with Allison. She answered a lot of questions."
"Professional and informative"
"TDDC, is a professional clinic, with a host of great talent. Dr Neghme and his team are thoughtful, straight to the point, and willing to you to develop a treatment plan that is best for you. The medical team is very detailed in their approach of reviewing your medical condition and offers an array of choices that is best to suit your situation. The admin. Staff has always ready to greet you will a smile. If you are looking for a great team of clinicians and admin. Professionals you will find it with them. I’m thankfully for Dr Neghme and his team of staff as they have always been forthcoming, listened to my concerns address each of them and allowed me to voice my concerns while allowing me options in my treatment plan. Awesome Team."
"Very helpful and pleasant personal. No waits and everyone worked well together."
"Tasha, a PA at TDDC, is amazing. I really like her style. She is easy to talk to and listens well. Dr. Kepczyk is a fantastic gastroenterologist. So glad to be under Dr. Kepczyk’s and Tasha’s care."
"They got me scheduled for barium x-rays at Resolute Hospital in NB. Awaiting results so I can get this hiatal hernia mesh problem resolved. Heartburn & daily breaks during meals, for it to clear, are not fun."
"All Staff is very kind and helpful."
"I had a good experience."
"Staff and providers are very attentive and caring."
"Very efficient, caring and highly professional in every area. From the receptionist to the medical staff."
"Today I had an appointment with Danielle. I so appreciate her kindness, attention to what she was doing, and friendly upbeat personality. Thank you 💕"
"Dani very throughly reviewed everything."
"Love the knowledge and care of their patients!"
"Easy per procedure instructions and follow up.All staff knowledgeable and kind. My provider was professional and gave great feedback verballyand written."
"Really friendly staff. Dr Rungta ran a couple tests and diagnosed my late onset asthma. The overall experience was great, not like the sterile, clinical typical fear inducing doctor visit"
"Expert.Friendly.Professional"
"Love the knowledge and care of their patients!"
"Love Mrs. Means. She listened!"
"Very thorough review of my health status and successful recommendations for improving it."
"Dr. Cluley and PA Marcus Halsey are very caring and concerned. They make a wonderful team."
"Very understanding folks…very caring…"
"Great! A little hard to get in touch with because of the “phone issues”, but they have been pleasant to deal with, and thorough. May have very well saved my life."
"Dr. Cluley is an excellent doctor with an outstanding bedside manner. He explained his findings about Ross Scogin's colonostomy in a clear way. We appreciate his skills."
"I always enjoy seeing this doctor because they know what needs to be done to help you."
"Love Dr Halsey!! He listens and takes his time. I finally feel better after 9 months of being so sick."
"I have only good things to say about my doctor and personal, it has be truly confortable and I feel Im in good hands thank you for all you do"
"Compassion professional practice. Highly recommend"
"Great doctors caring staff."
"Always professional and thorough. Dr Deshner, and his NP and PA are knowledgeable and they listen to what you have to say."
"Every member of the staff was kind and helpful. They all engaged without letting me feel rushed."
"Very knowledgeable and efficient. My husband and I have gone to this practice for years."
"Good 5 star"
"Very Satisfied She explained everything very patiently not in hurry carrying and understanding ♡ The receptionists in the front Very Sweet ladies!♡"
"Always a pleasure to be seen at TDDC. The Pa's are more than competent."
"TDDC is highly recommend for any & all your gastrointestinal issues. Professional, caring staff that takes time to listen to you and your concerns. All my prior appointments were on time, but this last one was running, literally, an hour late. I saw PA Halsey who was very attentive and spent a good long while with me discussing issues and concerns. All in all a patient oriented practice."
"Great staff! Very kind, friendly & efficient"
"Lori Hale is a phenomenal PA. She is very kind and patiently listens to all of my questions and concerns, and I always leave TDDC feeling hopeful, and like I have a solid plan of attack. I would recommend her to all my friends and family."
"Markus is a great P.A. He is a great listener and does his best to diagnose you. I would definitely refer him to anyone you will not be disappointed."
"My appointment was at 2:15 and they were on time and I saw the PA and I was finished by about 2:45.."
"Wonderful doctors, and staff, conveniently located."
"I have been a patient of Dr. Edward Coles since 1996. I have always received the best attention from the staff, Dr. Coles and his PA Lori Hale. You never have to wait a long time before you are seen in their offices in New Braunfels or San Marcos. If you are in the hospital there is always someone from TDDC that regularly checks on you. I highly recommend TDDC."
"I highly recommend TDDC . Dr Cole is very dedicated to his patients and is very thorough. Lori Hale his PA is also very thorough. My reflux is now under control thanks to the treatment Dr. Cole recommended. I feel very confident being under the care of TDDC."
"I have always received great care from everyone in this office. They always take the time to listen to any of my concerns."
"This experience with Dr Marek has been life changing. I always choked on my food starting in my teens. Doctors always told me I needed to chew my food better and sent me on my way. It changed what I could and couldn’t eat. Finally at age 41 after choking on eggs a friend recommended Dr Marek. With a simple procedure he expanded my esophagus and I don’t choke anymore! More people need to know about this (including doctors). I’m forever grateful. 🤩🤩🤩 I had it done 5 years ago and now again when I noticed my vitamins sticking in my throat again."
"The PA, Marcus who saw me was absolutely wonderful! He took his time listening to me and making notes. His exam was thorough and he seemed to genuinely care about my health. I also had a colonoscopy here a few months ago and Dr. Cluley was wonderful too!"
"Great, team , the nurses and Drs are great the facility is clean and near great professional attitudes"
"Dr Halsey is a high quality of a PA. Highly trained in education and care for his patients."
"Lori Hale, PA is very competent and caring. She worked until she found what was wrong and is now working to find a solution."
"Dr. Santiago was very friendly, knowledgeable and had a great bedside manner. Great job!"
"I was a new Patient got to go in and see the doctor really think he is going to thorough testing. To get to the bottom of why I am so sick"
"The doctor and PA are awful nice and very thorough. They explain things in lemans terms and the office is nice and clean. The staff is nice and busy. They don't have much time to chat just work and check in with the patients. Make sure they are seen on time, which I like. Get in and get out with the information, plan, and or tests that need to be done before your next appointment. I would recommend this to any e who is looking for a gastrointestinal doctor. Plus, they are not far away from the CL area. So, travel is not an issue."
"Met or exceeded all my expectations!!"
"Professional, efficient and great follow up on procedures."
"Had an appointment at 1pm and was happy it was on time. Dr was knowledgeable about my disease and discussed the long-term effects of it, which put my mind at ease."
"Shout out to PA Halsey and staff for there attentiveness. I am blessed that my primary care physician recommended me to TDDC. I don't like going to the doctor but I'll gladly go back to them. God bless yall!"
"So very friendly from front desk to nurses getting you ready for your procedure great Dr's. Answers all your questions, friendly"
"Efficient, thorough"
"You were very thorough and answered all my question. You took your time and did rush which I greatly appreciated."
"Have been with Dr. Deshner for over 20 years. He and Remicad saved my life back in 99. T.T.D.D. have given me great patient doctor service."
"This place is really a life saver. For 10 years I've been in and out of the emergency room countless times. Bouncing around from doctor to doctor, getting unnecessary surgeries. With no proper diagnosis. Marcus Halsey & TDDC were able to finally diagnose me and properly treat my condition. My quality of life has improved in more ways that i can explain. Thank you Marcus & TDDC!"
"Lori was very thorough and answered all my questions and concerns"
"My first time here and enjoyed meeting with Dr Cluley's assistant. He was extremely pleasant and caring for my overall health condition."
"I found everyone working there to be cordial, attentive to patient’s needs, and organized. I appreciated the time Dr Halsey took with me to answer all my questions."
"Really good Doctors that care about their patients."
"The staff are very friendly and helpful. They always decorate the waiting area for every holiday, so it is very welcoming. Kristin Means NP and Dr. Pearce are very professional, and I’ve never had difficulty getting an appointment."
"Very happy with my visit"
"Dr. Coles and his staff were first rate."
"TDDC doctors are great . They listen well and get to the root of the issue There are several doctors at each location. Dr. Kepsyck is awesome .Their office staff are competent and compassionate as well. Very popular you will need to book way ahead. I highly recommend TDDC."
"This place is amazing! They were very friendly and professional. Asked all the right questions. Got me in and out quickly. This is where I will go from now on."
"Love the staff and Dr. Marek is awesome. Been coming here for years and I would definitely recommend to anyone."
"Dr Culey & his staff are the best. They also get me in on time."
"I love my gastroenerologist. He has always gone above & beyond for me since I started seeing him 6 years ago. If you are having stomach issues, Dr. Steven Pearce is an amazing doc to have on your side. He keeps at it until he can fix it. Love me Dr. Pearce."
"Paperwork was easy and the online patient portal is helpful. The doctor I saw was helpful, and I appreciated his approach to my problems. Not just jumping at one thing but running the right labs to narrow things down. Overall I felt well cared for and not just rushed through. I would definitely recommend this place for those that need this type of care."
"I am so comforable and assures that my health est in the se kind of people they are professionnels at what they do for every humain Being HEALTH !."
"Good no problem"
"Dr. Mareck always does a fine job! So does Lori Hale."
"Excellent Dr. Explains in detail. Great interaction with patient."
"Very impressed with Lori Hale she was very concerned about my Ibs and that I couldn't get Rx for Xifaxan. She got enough samples so I could take it. I FINALLY feel better after 2 months of diaherra. Thank you Ms Hale."
"True caring and professional.care!"
"Despite having to meet the Dr thru video chat due to the pandemic, everything went pretty smooth. The staff was friendly, professional, and courteous. Dr, Diocares was kind, professional, and knowledgeable. I feel confident that they will do a good job providing my healthcare needs."
"Dr. Cluley is a very compassionate doctor and he listens to you. I highly recommend him!!"
"Everything went as expected. Great service And care! Thank you!"
"Dr. Coles is always helpful and completely understandable."
"Dr. Coles very patiently and thoroughly addressed my concerns in a caring manner."
"I was very pleased to meet this Dr. He was very nice, informative and left me feeling good about the appointment I had with him."
"TDDC is a great place to go to for any digestive problems. The staff is great and the doctors are very good. Lori Hale is a very friendly and thorough professional who really cares about her patients."
"I've been here before and it's time to go back. Had my virtual visit with my dr..was nervous doing it over the phone but De Neghme made it very comfortable to speak to!"
"Dr. Marekis an excellent doctor! Attentive, and interested in solutions for alleviating your ailments and restoring your health."
"Lori Hale and her nurse Kim are simply amazing. Ms Hale listened and heard what I had to say. She ask good questions and did a hands on physical assessment. She requested specific test that confirmed her diagnoses of a condition I apparently have had for quite some time but never had any idea. Her nurse, Kim was especially helpful when it came to getting the medications I needed. They have done numerous follow ups with me. I can’t say enough good things to say about everyone in this office."
"Dr. Shannon is very nice and caring. He loves to take care of you and the nurses are very patient"
"TDDC Dr's and staff are awesome! They are so patient and kind to explain everything that is happening. Most Doctors come in the room, do their assessment and are out of the room in 5 minutes. Not here....doctors have great bedside manner. I would highly recommend these doctors to anyone looking for a gastro doctor..😁"
"Dr moore has help me so much l finally after 4 yrs got so much relieve she is the one to go to for stomche problems"
"Dr. Shannon is very nice and caring. He loves to take care of you and the nurses are very patient"
"They will bend over backwards for you.."
"Dr Pearce is great.. Beautiful offices"
"Dr Cole was very helpful and easy to work with."
"Great job"