GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Reception staff was and always is very friendly and helpful. First time meeting new Doctor. She took the extra time to learn about me and my situation."
"I’ve had a lingering condition since I had radiation treatment for prostate cancer last year. The PA quickly diagnosed it and scheduled me for further treatment. Everything went smoothly during my appointment. Great staff. Very short wait."
"I don't think it was fair that the doctor (Dr. Neghme) refuses to see me because I missed two appointments. I told the office I was in the hospital both times, part of that time I was on a BiPap machine and couldn't make a personal call. I was just trying to stay alive. Then, the second time, I was in a mental health treatment center that does not allow personal calls during the day unless you are making an appointment with your psychiatrist or trying to find housing. I feel I deserve to see Dr. Neghme himself. I need another colonoscopy but it hasn't even been scheduled. I'm fine with being on the wait list in case someone calls and cancels. But I don't want to wait forever. Dr. Neghme has been my doctor for a long time. To be cast aside is hurtful. Where's the trust?"
"I have now been going to TDDC for my digestive issues. Dr. Diocares and staff are great. They spend time with you ensuring you’re well taken care of. They listen with concern. I won’t go anywhere else."
"I am completely satisfied with the care I receive from Texas Digestive Disease Consultants. They are attentive to my needs, care about my needs. I am happy and confidant to recommend this practice to anyone. Sincerely, PeggySue Chambers"
"TDDC has a great staff. I have had problems with my digestion for years. Then I was referred to them and I got a diagnosis and help managing my condition."
"Very good attention from the hospital staff. My Doctor Carlos Neghme. Very concerned about his patients. I recommend him as a specialist. Excellent Thank you"
"PA Cheryl was the best! She listened to me, regarding my symptoms & ordered some tests. I tested positive for Sibos, do she put me on antibiotics. I All clear now!!!"
"From the initial greeting by PA Angela I felt like part of the family. I was initially tense but was put at ease by Angela’s caring manners and digestive health suggestions. Dr. Najar’s professional and friendly demeanor enabled me to be more relaxed concerning my upcoming procedure! Thank you."
"This week I met with Allison Stephenson, PA. She did an excellent job explaining a range of questions that I had related to my health. I particularly wanted to understand the results of my endoscopy. She also clarified the condition I am dealing with and covered the current medication and diet issues. I found it easy to understand her explanations and found it easy to talk with her. I left my appointment feeling grateful that I was given the opportunity to cover all my questions. Knowing how to proceed gives me confidence that I am taking the most positive steps to maintain good health."
"Dr Cluley, the staff and the infusion nurse are all amazing. I never have any issues getting my questions or concerns addressed in a timely manner. I will never go to another GI practice because TDDC is the best."
"My PCP recommended them but told me their call answering is terrible so I had to go in just to make an appointment. They required me to make a phone consultation appointment first. When the appointment came, I was waiting at my phone and it didn't ring but I received a message to call the general number back. I called the general number back 4 times and they wanted to reschedule again rather than let me talk to the person. It was less than 15 min later. I asked to be put on hold with the person and waited forever to them be put back in the phone cue for the receptionist and waited another 10 min to talk to another receptionist. I had to wait a couple of hours to get a call back but they did do so and schedule an appointment. This is a terrible system. If you have a phone consult, you should be allowed the ability to call the person back directly instead of having to go through the whole system and fight for them to call you again or to make a new appointment weeks later again. Once my procedure was scheduled, everything went extremely well. Their execution at the surgery center was flawless so I highly recommend them!"
"I am still in the beginning stages of my condition and have been having trouble getting my issues resolved but of course i am hopeful and relying heavily on the support and expertise of all the good people at tddc. Update: Going on almost a year with TDDC and overall satisfied with their staff and expertise. Recommended."
"PA Tasha was great! Very kind and caring personality. Very thorough and professional. Asked questions made sure that I understood everything she said. Had to wait a little bit Tasha apologized for the wait made sure I had refills. We had a good visit overall. Great staff including all the doctors. I’ve always had a good experience there. The office is right beside a small lake and my husband and I enjoy just sitting and looking out at the lake. So peaceful 😍 Thank You"
"Office staff is always helpful, sensitive & very professional. My meeting with Tasha was also the same. She was very understanding of my situation & informative regarding the reason for my visit."
"I was very much comfortable with the treatment I received from the nice young ladies at the front desk to the Doctor that explained the procedure I am scheduled to receive in a few weeks. I would highly recommend this facility and Doctors to anyone with problems associated with Gastrointestinal issues. Thank You"
"Staff courtesy comes to mind as we recall our appointment. From setting up the appointment, to checking in to the clinic, to meeting with the PA and upon leaving, everyone was most welcoming and displayed empathy and care. Our PA listened to our questions and was clear with her responses. She reviewed the physician’s remarks from the recent hospitalization and provided direction for ongoing care to address our health issue. Thank you to all."
"All the staff and nurses are so sweet, they really have my health as a priority. And the Dr’s take time with me and seem to really care about my problems and concerns."
"I Julio Gonzales was patient, this is wife's email. I liked the PA I spoke with but I still have questions about meds after picking them up. I am still experiencing discomfort so my primary complaint has not been addressed. I did not have to wait long to get back so that was nice."
"Texas Digestive Disease Consultants of San Antonio is the best places to go for all gastro & Intestinal care. Everyone is very friendly and they are very quick to see you and no long waiting time. Dr. Prazak is in my opinion on of the top Gasteo Dr. there at TDDC. I highly recommend his care. Julie k."
"Texas Digestive Disease Consultants of San Antonio is the best places to go for all gastro & Intestinal care. Everyone is very friendly and they are very quick to see you and no long waiting time. Dr. Prazak is in my opinion on of the top Gasteo Dr. there at TDDC. I highly recommend his care. Julie k."
"Danielle Harpe was great. I’ve been seen by Dr Marek. He is also great. The office staff is the problem. I went in to see Danielle Harpe on 2/28/24 she told me my meds would be mailed. I was in a lot of pain. By Friday 3/1/24 no meds delivered. I called the nurse and that she would have EMMA call us. The nurse said she sees the notes on meds to be ordered but it was not marked ordered yet. So EMMA was suppose to call me. Instead the pharmacy from Austin Texas calls me and tells me on meds to be shipped but it would take 7 days or I could do fedex I asked why has it taken so long to call me I’ve been in a lot of pain. She said ma’am I just got prescription orders 10 min ago on 3/1/24 Friday it was 3:15 pm. So I called TDDC to the appointment personnel and they made emergency contact with EMMA She was so condescending and rude then lied that she sent out prescription to Austin pharmacy on Wednesday. EMMA IS A LIAR. now I’m still in alot of pain due to EMMA not doing her job and lieing because it took me to call back for her to send in prescription to Austin then tell me she did send it after my appt on Wednesday. Liar"
"My procedures seem to go very well. A short time after my procedures I received the results of my exams in a comprehensive medical report that was very easy to understand."
"Everyone, from the moment you walk in are friendly and professional. The appointment was informative and helpful. I would highly recommend TDD to anyone who needs digestive &/or disease issues."
"The staff is amazing and Dr.Cluley and Dr.Harpe have amazing bedside manners. They listen to me and have amazing patience and they never try to brush me off. Everyone there is absolutely amazing."
"Nurse practitioner explained my results very well . Ordered an ultrasound to get more details. Her concern and examination was very help . I was very pleased with her and staff."
"PA Danielle Harpe is very businesslike without losing the “bedside manner” everyone wishes their doctor would exhibit. She’s very thorough and efficient, polite and friendly. She set my mind at ease and made suggestions to try to remedy my issue."
"TDDC, is a professional clinic, with a host of great talent. Dr Neghme and his team are thoughtful, straight to the point, and willing to you to develop a treatment plan that is best for you. The medical team is very detailed in their approach of reviewing your medical condition and offers an array of choices that is best to suit your situation. The admin. Staff has always ready to greet you will a smile. If you are looking for a great team of clinicians and admin. Professionals you will find it with them. I’m thankfully for Dr Neghme and his team of staff as they have always been forthcoming, listened to my concerns address each of them and allowed me to voice my concerns while allowing me options in my treatment plan. Awesome Team."
"Tasha, a PA at TDDC, is amazing. I really like her style. She is easy to talk to and listens well. Dr. Kepczyk is a fantastic gastroenterologist. So glad to be under Dr. Kepczyk’s and Tasha’s care."
"They got me scheduled for barium x-rays at Resolute Hospital in NB. Awaiting results so I can get this hiatal hernia mesh problem resolved. Heartburn & daily breaks during meals, for it to clear, are not fun."
"The doctor and PA are awful nice and very thorough. They explain things in lemans terms and the office is nice and clean. The staff is nice and busy. They don't have much time to chat just work and check in with the patients. Make sure they are seen on time, which I like. Get in and get out with the information, plan, and or tests that need to be done before your next appointment. I would recommend this to any e who is looking for a gastrointestinal doctor. Plus, they are not far away from the CL area. So, travel is not an issue."
"I have been very happy with these Gastroenterologists. I had my gallbladder out and have had many issues. They are doing there best to resolve this. Dr & PA spend a great deal of time listening and answering your questions and concerns. I would highly recommend them. Book in advance though. It takes a while to get an appointment. That’s the only downfall."
"I have been very happy with these Gastroenterologists. I had my gallbladder out and have had many issues. They are doing there best to resolve this. Dr & PA spend a great deal of time listening and answering your questions and concerns. I would highly recommend them. Book in advance though. It takes a while to get an appointment. That’s the only downfall."
"Today I had an appointment with Danielle. I so appreciate her kindness, attention to what she was doing, and friendly upbeat personality. Thank you 💕"
"Lori Hale is a phenomenal PA. She is very kind and patiently listens to all of my questions and concerns, and I always leave TDDC feeling hopeful, and like I have a solid plan of attack. I would recommend her to all my friends and family."
"Really friendly staff. Dr Rungta ran a couple tests and diagnosed my late onset asthma. The overall experience was great, not like the sterile, clinical typical fear inducing doctor visit"
"Easy per procedure instructions and follow up.All staff knowledgeable and kind. My provider was professional and gave great feedback verballyand written."
"Great! A little hard to get in touch with because of the “phone issues”, but they have been pleasant to deal with, and thorough. May have very well saved my life."
"Dr. Cluley is an excellent doctor with an outstanding bedside manner. He explained his findings about Ross Scogin's colonostomy in a clear way. We appreciate his skills."
"Lori Hale is a phenomenal PA. She is very kind and patiently listens to all of my questions and concerns, and I always leave TDDC feeling hopeful, and like I have a solid plan of attack. I would recommend her to all my friends and family."
"TDDC is highly recommend for any & all your gastrointestinal issues. Professional, caring staff that takes time to listen to you and your concerns. All my prior appointments were on time, but this last one was running, literally, an hour late. I saw PA Halsey who was very attentive and spent a good long while with me discussing issues and concerns. All in all a patient oriented practice."
"Markus is a great P.A. He is a great listener and does his best to diagnose you. I would definitely refer him to anyone you will not be disappointed."
"The PA, Marcus who saw me was absolutely wonderful! He took his time listening to me and making notes. His exam was thorough and he seemed to genuinely care about my health. I also had a colonoscopy here a few months ago and Dr. Cluley was wonderful too!"
"This experience with Dr Marek has been life changing. I always choked on my food starting in my teens. Doctors always told me I needed to chew my food better and sent me on my way. It changed what I could and couldn’t eat. Finally at age 41 after choking on eggs a friend recommended Dr Marek. With a simple procedure he expanded my esophagus and I don’t choke anymore! More people need to know about this (including doctors). I’m forever grateful. 🤩🤩🤩 I had it done 5 years ago and now again when I noticed my vitamins sticking in my throat again."
"I have been a patient of Dr. Edward Coles since 1996. I have always received the best attention from the staff, Dr. Coles and his PA Lori Hale. You never have to wait a long time before you are seen in their offices in New Braunfels or San Marcos. If you are in the hospital there is always someone from TDDC that regularly checks on you. I highly recommend TDDC."
"I highly recommend TDDC . Dr Cole is very dedicated to his patients and is very thorough. Lori Hale his PA is also very thorough. My reflux is now under control thanks to the treatment Dr. Cole recommended. I feel very confident being under the care of TDDC."
"The doctor and PA are awful nice and very thorough. They explain things in lemans terms and the office is nice and clean. The staff is nice and busy. They don't have much time to chat just work and check in with the patients. Make sure they are seen on time, which I like. Get in and get out with the information, plan, and or tests that need to be done before your next appointment. I would recommend this to any e who is looking for a gastrointestinal doctor. Plus, they are not far away from the CL area. So, travel is not an issue."
"Had an appointment at 1pm and was happy it was on time. Dr was knowledgeable about my disease and discussed the long-term effects of it, which put my mind at ease."
"Shout out to PA Halsey and staff for there attentiveness. I am blessed that my primary care physician recommended me to TDDC. I don't like going to the doctor but I'll gladly go back to them. God bless yall!"
"This place is really a life saver. For 10 years I've been in and out of the emergency room countless times. Bouncing around from doctor to doctor, getting unnecessary surgeries. With no proper diagnosis. Marcus Halsey & TDDC were able to finally diagnose me and properly treat my condition. My quality of life has improved in more ways that i can explain. Thank you Marcus & TDDC!"
"I found everyone working there to be cordial, attentive to patient’s needs, and organized. I appreciated the time Dr Halsey took with me to answer all my questions."
"I love my gastroenerologist. He has always gone above & beyond for me since I started seeing him 6 years ago. If you are having stomach issues, Dr. Steven Pearce is an amazing doc to have on your side. He keeps at it until he can fix it. Love me Dr. Pearce."
"Paperwork was easy and the online patient portal is helpful. The doctor I saw was helpful, and I appreciated his approach to my problems. Not just jumping at one thing but running the right labs to narrow things down. Overall I felt well cared for and not just rushed through. I would definitely recommend this place for those that need this type of care."
"This place is amazing! They were very friendly and professional. Asked all the right questions. Got me in and out quickly. This is where I will go from now on."
"TDDC doctors are great . They listen well and get to the root of the issue There are several doctors at each location. Dr. Kepsyck is awesome .Their office staff are competent and compassionate as well. Very popular you will need to book way ahead. I highly recommend TDDC."
"The staff are very friendly and helpful. They always decorate the waiting area for every holiday, so it is very welcoming. Kristin Means NP and Dr. Pearce are very professional, and I’ve never had difficulty getting an appointment."
"Went to San Marcos office for onset of Smart Pill procedure. Taken in exactly at scheduled time. Excellent instructions from Michelle and I can't remember the other nurse's name. Very good experience."
"We shared a virtual conference as Ms Means reviewed my case and she was very professional and was very through in her assessment. Thank you for this opportunity."
"Went to San Marcos office for onset of Smart Pill procedure. Taken in exactly at scheduled time. Excellent instructions from Michelle and I can't remember the other nurse's name. Very good experience."
"We shared a virtual conference as Ms Means reviewed my case and she was very professional and was very through in her assessment. Thank you for this opportunity."
"Very impressed with Lori Hale she was very concerned about my Ibs and that I couldn't get Rx for Xifaxan. She got enough samples so I could take it. I FINALLY feel better after 2 months of diaherra. Thank you Ms Hale."
"Despite having to meet the Dr thru video chat due to the pandemic, everything went pretty smooth. The staff was friendly, professional, and courteous. Dr, Diocares was kind, professional, and knowledgeable. I feel confident that they will do a good job providing my healthcare needs."
"TDDC is a great place to go to for any digestive problems. The staff is great and the doctors are very good. Lori Hale is a very friendly and thorough professional who really cares about her patients."
"I've been here before and it's time to go back. Had my virtual visit with my dr..was nervous doing it over the phone but De Neghme made it very comfortable to speak to!"
"TDDC Dr's and staff are awesome! They are so patient and kind to explain everything that is happening. Most Doctors come in the room, do their assessment and are out of the room in 5 minutes. Not here....doctors have great bedside manner. I would highly recommend these doctors to anyone looking for a gastro doctor..😁"
"Lori Hale and her nurse Kim are simply amazing. Ms Hale listened and heard what I had to say. She ask good questions and did a hands on physical assessment. She requested specific test that confirmed her diagnoses of a condition I apparently have had for quite some time but never had any idea. Her nurse, Kim was especially helpful when it came to getting the medications I needed. They have done numerous follow ups with me. I can’t say enough good things to say about everyone in this office."
"I called TDDC on a Sunday morning because I was passing blood. Dr. Deschner was on call and suggested that I go to the ER. He came in that night and did an endoscopy, cauterizing a bleeding ulcer. Their team is the best! Thank you, Dr. Deschner and Dr. Coles for always taking good care of me."
"I called TDDC on a Sunday morning because I was passing blood. Dr. Deschner was on call and suggested that I go to the ER. He came in that night and did an endoscopy, cauterizing a bleeding ulcer. Their team is the best! Thank you, Dr. Deschner and Dr. Coles for always taking good care of me."