GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"The entire staff from the moment you check in until your leave go above and beyond the call of duty to make you comfortable and confident in the care provided."
"PA Anusha was very professional and provided very good information. She also requested the proper tests for my condition and provided the correct treatment. Does an excellent job."
"Dr Fajardo is great!! He and his office staff are pleasing to work with. They are very pleasant and attentive. I utilize the portal and get responses in a timely manner. It’s very easy to use. As with any office, I would rather talk to a human person rather than a robot or go through 10 prompts to finally and hopefully speak with someone. Bring back the human element. Otherwise, always a great experience from start to finish."
"Dr. Adams is great, knowledgeable and to the point. The reason for the 4 stars is because for both my first visit appointment and my endoscopy the wait times were ridiculous. I like to make appointments and stick to them but to wait anywhere between 30mins to an hour for 15 minutes of their time is a big ask. I’d love it if they improve that. The front desk staff seem very annoyed when asked about time."
"The staff at front desk are very efficient, polite and cheerful. When you aren’t feeling well it is very comforting to be greeted by someone with a smile on their face and ready to help."
"OMG, the staff here was so very nice. How refreshing to be in a place where people actually like what they do. I'm all for delighting the customer and I felt it, all of it."
"This was a follow up from a procedure. Koi was very helpful, he gave me suggestions to remedy issues that may come up. I told him I thought the procedure was mostly successful. Koi said there was no need to come back unless issues occur."
"Dr. Rendon and his staff have always been very helpful and patient, willing to answer all questions. Dr. Rendon is an excellent Gastroenterologist and we would highly recommend him. Always spends time after procedures explaining all that he found or didn’t find and addressed all questions patiently. He is highly respected from all staff in every one of our experiences."
"Easy to make appointments but after checking in online, they force you to do check-in on tablet & sign paperwork in the office, no matter how much the patients complain about it."
"The office staff was friendly and helpful. They got me into the examination room quickly and scheduled tests immediately. I definitely felt informed about my procedures. I recommend Texas digestive disease consultants in McKinney, Texas."
"Dr. M Padda is just wonderful. He has helped me so much with my GERD. Before I went to him, my regular doctors basically put a band-aid on my problem. There was more to care than antacids and don’t eat chocolate. The whole practice is friendly and helpful. I am very happy with my care."
"Always excellent care, I am a patient of Dr. Oswaldo Fajardo. Mitzi, her assistant, always takes care of me with great affection!!! The only thing I don't like now. It takes a long time to communicate with the doctors' nurses. Unpleasant, unethical people answer you and never deliver messages. This makes me sad every time I need to contact your office. I hope they resolve this soon!!!"
"Scheduling was easy. The Receptionist was friendly and helpful checking in. The Nurse taking my history was efficient, kind, and friendly. I was seen by Khoi Lang, PA ,and found him to be very attentive, he listened to my concerns, and treated me accordingly. He was very knowledgeable, friendly, and caring. When checking out there was so much background noise it was difficult to hear the young man giving me instructions on upcoming procedures. (I am still giving 5 Stars because he was friendly, helpful and probably tuned out the background noise. He really tried.)"
"Always excellent care, I am a patient of Dr. Oswaldo Fajardo. Mitzi, my assistant, always takes care of me with great affection!!! The only thing I don't like now. It takes a long time to communicate with the doctors' nurses. Unpleasant, unethical people answer you and never deliver messages. This makes me sad every time I need to contact your office. I hope they resolve this soon!!!"
"Everyone at this clinic are very helpful and professional. They answered all my questions and made me feel comfortable. I have been a long time patient here and will continue to be. Very nice office staff."
"Dr. Rendon and his PA, Alexandria Lovell, are the best for digestive issues. They are competent, professional, patient and compassionate. They take the time to explain your diagnosis and treatment options and answer all your questions. The staff is kind and easy to work with."
"I’ve been going to Dr. Ravi for a very long time. He’s understanding, kind and caring. He’s very knowledgeable and at 83 he’s kept me going! I have some serious health concerns and he has been aware of them and kept on top of these issues. He made me aware of a very new medication that cured a viral issue that I had been dealing with for over twenty years! I highly recommend Dr. Ravi!"
"I was seen by Dr. Padda within 5 minutes of my appointment time. Very thorough review of my related medical history. Explanation of reduced volume of medication."
"Alex was very helpful and answered all my questions. I felt comfortable with her plan for testing and will definitely see her in the future when needed. I would also recommend her to others."
"TDDC is an outstanding GI Medical Practice, beginning with Dr. Putscha and continuing with all of his clinical staff. The Endoscopy Center and staff are the best that I've ever experienced."
"If Dr Ravi were up for adoption, my wife and I would adopt him. An outstanding professional and an even better person. Blessed to have him as the doctor."
"Dr. Khoi was very patient very kind and extremely clear and telling me what I need to do to avoid constipation and to get ready for my colonoscopy. It was a very great experience. Even the receptionist desk was kind, The guy who made my appointment for my colonoscopy was very clear and detailed and kind. I truly appreciate!"
"Checking in was easy and the lady was very pleasant. The gal that took me into the patient room was very friendly and we had a couple of laughs, too. PA Khoi Lang is always nice and easy to talk to."
"I arrived on time and had a short wait, which is to be expected. Receptionist and other employees were friendly ,helpful, and efficient. The visit with the physician was brief and informative. The procedure scheduling was efficient and trouble free."
"Great facility with an excellent service, Alex listen to all my concerns and explained everything to me in a very caring way. I also see Dr. Fajardo and he's very experienced and knowledgeable. I really recommend"
"Professional experience from checkin to checkout. All staff made a good team as they cared for me. They all knew their individual responsibilities which were executed well. Bedside manner was very good."
"Update to previous review, Dr Rendon personally called me which I appreciated, He he was able to answer all my questions and is prescribing me another round of antibiotics, hopefully another round of antibiotics will do the trick."
"Overall experience was good: timeliness, courtesy, office environment was fine. The one thing I was unhappy about was the way I was informed about the very expensive prep medication required by the doctor. After asking my preference of pharmacy, I got a call from a different pharmacy stating I needed to pay for Rx before they would send to me. Location was quite a distance from my home. I should have been informed of this before I left the Dr's office!"
"Amazing service once I was able to get an appointment. Getting an appointment was like passing ann act of Congress. It was very stressful for having ti advocate for myself and really make my voice heard as to the urgency of my needs. And I’m not a drama queen by any stretch of the imagination. It took several calls over several days (almost a week) to get to someone who finally did help me. I was over-joyed when I eventually got someone who was actually listening to me and took notice of what I saying and got me an appointment the following day instead of having to wait 3 weeks or more for an appointment."
"Recepcionist very friendly. Dr. Lang listened to my husband , and asked very specific questions so that He could have a clear picture of his ailment and give Him his treatment"
"Dr. Sony Matthew's is recommended! The PA listened and formed a plan. Here's the problem. The staff up front is not friendly and somehow someone dropped the ball on following thru getting my procedures scheduled. I had to call the hospital myself and then I tried calling their office back and 4x the called dropped or hung up on. Definitely the staff is a weak point in this clinic."
"I came in with a lot of anxiety about the whole process. The staff starting with the sweet lady at the front (check-in) desk to the recovery staff were wonderful! I trust Dr. Nayyar and the entire staff 100%!"
"This is truly the best run hospital and medical center I have ever been at, either as a patient or visitor. The doctors, nurses, doctors assistants, and all personnel are well trained and knowledgeable with great customer service skills."
"The staff and Dr. Padda were more courteous, patient, and gave more thorough explanations than I expected. I'm very thankful I was referred to Dr Padda."
"This is a very professional & caring office. I can’t say enough great things about the care they provide. They listen to what you tell them & get right to the solution."
"Amazing thorough and to the point. Extremely understanding people, doctors, nurses and PAs Thank you guys for being a unit and a team to be the best and get the best quality of care!!!"
"Office in general was very calm, polite, just overall caring. Dr Padda spent time hearing my concerns and explaining what was going on. Very satisfied."
"Always treated very well and have been a patient for at least 10 years. They are very professional, knowledgeable and always concerned about my health! Would highly recommend Dr Ravi Chittajallu to anyone needing an excellent Dr."
"I have to say your service was and is exceptional. I was so impressed with a young man named Jamal, who called me, sometimes daily, to check on whether or not I was able to get the compound medication that the doctor wanted me to have. That meant so much to me, and he showed so much care and concern in my well-being. A special thank you to all your staff for their excellent service."
"My first visit to the office was wonderful. It was easy to get in, hardly a wait in the waiting room, the drs medical assistant was very nice and helpful. I saw Dr Evans PA, Eric and he was very attentive. He listened to all my information without rushing me- explained everything to me and asked if I had any questions. Setting up my procedure with the scheduler was easy and she worked with me on finding a convenient time. The whole office went above and beyond!!"
"Great experience as always!!!!! Dr Gabriel Rendon is just hands down the best! My hubby and I have been seeing him for 11 years now and he is trustworthy and has the best bedside manner"
"Wait was longer than expected but service was good. Staff was very friendly and helpful. My PA was friendly, through, attentive, and I felt he very knowledgeable regarding my specific conditions."
"Everyone in this practice is personable and helpful. I saw Eric for my follow-up. He was pleasant and knowledgeable. He explained to me how a previous surgery I had can cause G. I.problems. No previous doctors ever mentioned this. I highly recommend this practice!"
"I see Dr. Asha Adams and absolutely love having her for my doctor. She genuinely cares for her patients and listens when they speak. I highly recommend Dr. Adams!"
"I have IBS with bloating. I have seen 3 doctors, one a GI specialist, and a Nutritionist with no improvement. My primary care doctor recommended Dr Ravi Chittajallu and I set up an appointment. I told my best friend and she said Dr Ravi solved her problem in one visit. Dr Ravi examined me at the Allen, Texas office on August 29, 2023. He was easy to talk to and listened to my concerns and problems. Dr Ravi reviewed my Xrays and Colonoscopy and prescribed a change in medications for my IBS. Since then I have had daily BM's and he has my bloating almost cured. His staff is excellent and friendly. Dr Chittajallu is the best and a very nice person."
"Very pleasant atmosphere. Dr Adams was quite knowledgeable about my health issues. She listened to my concerns. The office staff was very courteous and efficient."
"The 1st impression is the Best impression and all was all good for me being this was the 1st time in life had been to this type of health care provider 💯💯💯💯"
"The nurses were very friendly and caring and the anesthesiologist took her time explaining why she was there for me during my procedure, as well as taking the time to talk with me about different subjects while preparing for the procedure."
"Just did my last & final follow up visit with the P.A. Khoi Lang. The only reason that I am giving 4 stars is because I wasn’t able to get a diagnosis or explanation for what was causing my GI symptoms. But overall I am satisfied with the care that I received. My colonoscopy detected 2 polyps but no cancer, & everything else was ruled out. So at least I was able to find comfort in that."
"My original review was two stars, I changed it to 4 because the manager made a point of calling me and explaining the shortness of staff,(which unfortunately is happening all over) I do appreciate her for taking the time and to apologize on this matter. She is in the process of hiring additional customers service employees. Thank you Kerri"
"Entire team was very professional and caring. Was treated well and informed about everything going on. Follow up call the next day was nice and ensured all questions were answered."
"Dr Padda was recommended by a nurse friend. This was my 1st colonoscopy. The care was fantastic at McKinney surgery center: on time, friendly, good bedside support. I met Dr Padda just before procedure, he addressed my questions before we started, walked thru what would happen. Next thing I knew I was waking in recovery."
"They are wonderful there. They listen to me and tell me what I should do. Every time I have been I have a great experience with them. I see Dr. Rendon and he is wonderful."
"PA Trinh was very professional and provided very good information. He also requested the proper tests for my condition and provided the correct treatment. Does an excellent job."
"I was so pleased with Dr. Mathews. His staff support were so kind and helpful. I was already nervous going in. Dr. Mathews was very thorough. He took his time and treated you as a human being. I am thankful for that."
"Dr. Fajardo is one of the best doctors I have ever had. I has been his patient for 4 years. He is a very smart person and always prompt to find an answer for my digestive situation. He treats his patients with respect and dignity. Also, he surround himself with a very caring and qualified staff. I highly recommend him. Barbara Leon"
"Peter is a very thoughtful, professional and thorough doctor. He is a great listener and genuinely cares about his patients! I would recommend him to my family and friends for sure!"
"I drive over 2 hours one way to TDDC Baylor. I always am treated very well, This Dr. is very personable, and also professional. I always look forward to my doctors visits when I go here to this location. Everyone there treat you like you're the only patient and I'm sure I'm not the only patient that feels this way."
"Mr. Trinh was very knowledgeable and professional however more than that I felt he made every effort to understand the perplexing issue I'm facing. I appreciated his help."