GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"The front desk was friendly and efficient. I was taken back to see my provider in a very timely manner. I felt the provider listened carefully and treated me respectfully. I left the office satisfied 100% that my needs were addressed properly! Well done!!"
"Staff were very friendly and my appt was so quick and easy. Even when it was time for the billing part that was explained very well I walked out of the clinic very impressed. Lauren was super friendly she greeted us with a hand shake and made it very comfortable to even ask questions."
"I wrote down the wrong time and got there 45 minutes late. The receptionist was so polite and so helpful and was able to fit me in. I know that this is not something that can be done quite often. That is very appreciated. Nurse practitioner was very polite and professional. I’ve been coming to this establishment for several years and have never had an issue. I can tell that the amount of professionalism and dedication to duty is why this establishment has a high reputation."
"The staff was very professional and personal. Zack was awesome, very informative and great at his job. Madison was informative and very kind. It was my first one and the made me feel at ease"
"I have nothing but praise for LDDA! The staff is great-efficient and courteous. Dr. Miller and Lauren, his PA, have worked with me patiently and my issues are improving."
"It’s always a great even for the visits reason. From the front desk to the sign out. Great people great Dr. my fav is Dr Tim but I bet they all share the same outlook. Get you feeling better as fast as they can."
"The entire office staff were just AMAZING… from the receptionist to my colonoscopy nurse Zack!! Zack was the BEST nurse I have had in years!! KUDOS, KUDOS, KUDOS to Dr Ariwan Rakvit’s professional office! I would highly recommend them for all your gastroenterology needs."
"Great 1st visit, very cordial and professional staff all around. Made you feel comfortable,about next steps in the process of what your going thru. Overall a great experience highly recommend for your gastro related issues."
"Start to finish …in and out! Simple and easy. Staff was easy to work with and thorough. Dr. Jabor did a great job explaining and providing information."
"Everyone was very nice and polite and worked together to get me through this procedure! Laura was the Best! She took great care of me! She made me laugh and smile and walked me step by step of what she was doing and what to expect! Great Team!"
"My experience @ Lubbock Digestive Disease Associates went very well. They kept me well informed throughout the entire process. I was as comfortable as possible. I've scheduled my second procedure (a year later). I am very satisfied using their services."
"excellent staff and all. Would not go anywhere else. That is why it is my 4th time. Front desk check in girls and those in the back are stupendouse. All medical were great and nice. God Bless you all."
"My appointment was timely. The staff are friendly and answered all questions. I Absolutely adored the Nurse Practitioner! She made me comfortable and that I mattered. Dr. Jabor has taken good care of my husband and I know he will do the same for me! Thanks!"
"I dread a colonoscopy about as much as I do mammograms, but I have to admit that at least Dr. Jaber and his staff make it to where I almost, don’t mind it so much."
"1st time I have ever had a scope but for what needed to be done LDDA took really good care of me. I wish there was an easier way to prep, that was honestly not fun but the procedure itself, I was put out and in no pain. The staff was excellent and I was negative and good for another 10 years. Gastroenterologist Dr. Arwin Rackvit took really good care of me during the procedure. I really appreciate her and the staff. Thank you again for the great care. Virgina Peek"
"While it is never fun to have an esophageal motility exam, if you have to have one, this is the place to do it. Dr. Kensing and his excellent staff are so kind and considerate and caring when administering what is at best a difficult test. I really appreciate them scheduling my appointment for me to fit my travel schedule from Alaska. This office goes above and beyond."
"Dr. Miller is friendly and did a great job. I had an ERCP after gallbladder surgery and I feel a whole lot better now. Thank you so much! His office is fast and staff was nice. Though be prepared for an upfront copay!"
"Easy check in, simple and informative review of up coming proceedure. All staff were professional and courteous. Also very aware of on time, and answering any and all questions."
"The Nurse Practitioner was so knowledgeable and nice. The front desk ladies were amazing and the financial lady was super nice as well. The nurse that took me back seemed like she was having a bad day and was a little brusque which is the only reason I give it a four instead of five stars. Overall a great experience."
"I was very pleased with the treatment that I received during the colonoscopy that I had yesterday. The preparation team was courteous and totally professional before, during, and after the procedure. The physician, Dr . Ganga, visited briefly with my wife and me just before and immediately after the procedure to explain what was being done and to answer our questions. Fortunately, no abnormalities were found and I felt very good about the entire process. I give Dr. Ganga and the entire team at Lubbock Digestive Disease Associated a score of 10 out of a possible total of 10. Excellent work! Philip S. Gipson"
"I was promptly met by a nurse for the begin of the appointment. I then met Lauren to go over my history and go over my procedure. After she handed me over to scheduling which was very accommodating to my schedule. Then on to the insurance waiting area. I was not there long before I was greeted by a cheerful young lady who explain several papers I needed to fill out and look over and sign and how the procedure would be paid for. The whole visit was very enjoyable compared to the prep that I get to do the night before. But I am sure the procedure will be fine. The doctor and nurses will conduct it with as much professionalism as the initial staff did."
"Lubbock Digestive Disease Associates is great! The staff is always helpful and kind. The check in process is quick and easy. I have never been to another doctors office where I am seen so quickly. My questions and concerns are always addressed fully. I live two hours away from Lubbock but my appointments here are well worth the drive."
"Everyone was very kind and responsive to my questions. The time in and out of the office was very quick which is so nice to see. The system they have to get you in and out quickly is seamless with everyone knowing their specific assignment!!"
"When I arrive it was crowded. I checked in and within 10 minutes they called my name I was truly surprised how quick I received service. Everyone was very nice and knew their job. My appointment was for 9am and I was out at 9:40a. Now that's what I call great service. I give everyone an A+ for their service toward me. Thank you"
"I was pleasantly surprised at was in and out quickly. I did not have to sit in the lobby for hours like at other medical practices. I give this place a double 5 stars. Thank you for making me feel welcomed and calm. Juana"
"Everyone on the staff that I had interaction with was great. They did a screening and then set up the date for the procedure. They are all friendly and helpful. Good folks. Dr. Jaber was great too."
"I am a patient of Dr. Tim Miller. I had a routine pre-procedure consult. I waited about 5 minutes before being called back. I met face to face with four people and was out of there in about 20 minutes. Very efficient and friendly."
"Lauren, Dr. Miller's PA, was very kind, knowledgeable and thorough in my appointment with her. She spent the time necessary to get acquainted with my history and the focus Dr. Miller would need to answer health questions in the scheduled colonoscopy. She is one of the best PAs I have ever had in any physician's office."
"The nurses were were amazing the anesthesia guy was amazing and the doctor was great. Overall such a great experience. Even after a few days of the procedure being done the administration staff called and I received my results and she followed up with some concerns that I had. Once again, everyone in that office had great side manner and easy to talk to."
"The service is great here and I will use this center again, however be aware they will charge over the insurance amount and have you sign and pay around $200 before the service. And my deductible is met."
"Dr Timothy Miller has been my Gastroenterologist for the last 3 years. His nurses are super responsive, returning messages within the same day. Prescriptions are always called in on time and refills are available when Dr Miller says they will be available. The dreaded colonoscopy was painless and I’ll schedule another one in 10 years!!! Dr Miller also has a great bedside manner / office manner. He is very personable and explains everything where I can understand. I would highly recommend Dr Timothy Miller!!!"
"Although I went in for one of those procedures you dread I had a great experience. Arrived at 7:30, was out by 9:00. All went well. Would reccomend Dr Ganga and this facility to anyone."
"Dr. Miller is a phenomenal GI doctor! Dr. Miller answered all of my questions and educated me throughout the entire process! Dr. Miller also provided me with peace of mind, and consistently let me know what to expect!"
"Both my son Christopher and I are patients of Dr. Miller and are extremely pleased with his treatment. He is a kind and generous person who listens to our problems or concerns. He is very knowledgeable and takes time to explain any and all issues concerning our illnesses. He has continued to take his time with treatment for our handicapped son. It is easy to deal with his staff in making appointments and refills. We highly recommend him to anyone with digestive issues."
"Thanks to the whole staff! The receptionist (I'm sorry I didn't catch her name) was efficient and found my appointment right away. All of my nurses (Kristi, Cindy, and Becca) were professional and kind. Richie my CRNA came by to discuss the drugs being used, and did not rush me at all. Dr Sorrell came in explained the procedure well and was kind enough to answer all questions. Thanks to everyone for making an unpleasant experience a little more pleasant!"
"My care was excellent. Dr. Miller took time to explain the procedure and answer my questions in the initial appointment. He did not make me feel that I was just another number. The day of the procedure went well. The entire staff could not have been better. Everyone was very considerate, especially the nurse. Dr. Miller and his staff did an amazing job of taking care of me. I highly recommend Dr. Miller AND his staff!"
"I received excellent service beginning with my initial consult. Dr. Ganga offered a detailed recommendation for treatment. The Doctors and the entire Nursing staff provided me very professional but also very personal care during my procedure. I thank each of them."
"Excellent service, being treated by Doctor Ariwan Rakvit is the best thing that could have happened to me. She is part of the group of people who saved my life from stage 3b colon cancer."
"Excellent service being attended by Dr. Ariwan Rakvit is the best thing that could have happened to me. she is part of the group of people who saved my life from stage 3b colon cancer"
"Dr. Fenton and his entire staff are friendly and professional. I like that he takes a slow and steady process instead of jumping into some hyper aggressive treatment right off."
"Dr. Ganga and her staff are so friendly and and very knowledgeable. They always put me at ease. Colonoscopies are not the way you want to spend your day but they help get you through it with all your dignity and even some laughter. Thank you to all of them. 😊"
"Dr Miller is the best! Very professional yet warm and friendly. He does his best to provide the best care possible. Would recommend his services to anyone."
"I was treated with respect and at no time did I feel nervous or embarrassed. I would recommend Dr Fenton to my friends and family. Thank you for a unique experience Your friend Charles Johnson."
"(Translated by Google) Excellent service being attended by Dr. Ariwan Rakvit is the best thing that could have happened to me. she is part of the group of people who saved my life from stage 3b colon cancer (Original) Excelente servicio el ser atendido por la Doctora Ariwan Rakvit es lo mejor que me pudo pasar. ella es parte del grupo de personas que salvaron mi vida de cáncer de colon etapa 3b"
"So very polite...entire staff so professional ...so happy she took very good care of me I felt like I’ve always known her 💙💙💙💙💙💙💙💙THX Dr.Cari Sorrells💯😍"
"Every single person pertaining to my care was outstanding and very conscientious. I was checked in expediently, and the process was over quickly! I’ll go back in 10 years!"
"When I needed a totally professional place with expert doctors committed to their patients, I found South Plains Endoscopy. And following my procedure after I developed severe problems, I found out how committed Dr. Miller was in ensuring that I got the lifesaving care I needed. They are top-notch."
"Dr Miller is very knowledgeable and nice after having more than 10 procedures in San Angelo with a unlikeable dr I even look forward to seeing Dr Miller Thank you for caring for me"
"I had a colonoscopy last week. The nurses and all workers were great. Dr. Ganga was clear and receptive to my communications. The prep was very hard on me so Dr. Ganga said I could follow a different prep next time."
"Dr. Ganga & staff are very professional and care for patients. I'm very satisfied and felt very comfortable during the procedure. I will recommend LDDA & Dr. Ganga to anyone ! Thank You"
"Dr Miller is an excellent and competent physician. I would not hesitate to recommend him, or any of the Lubbock physicians for gastro medical services."
"(Translated by Google) Excellent service being treated by Dr. Ariwan Rakvit is the best thing that could happen to me. she is part of the group of people who saved my life from stage 3b colon cancer (Original) Excelente servicio el ser atendido por la Doctora Ariwan Rakvit es lo mejor que me pudo pasar. ella es parte del grupo de personas que salvaron mi vida de cáncer de colon etapa 3b"
"I had a procedure done by Dr Timothy Miller.I received excellent care . I recovered very quickly.Went home no problems .The staff was excellent very caring very good et what they do. They took care of all my needs et answered all questions. If I were to need this type of procedure in the future I would return."
"Dr Miller has been amazing. He takes the time to explain everything and answer any questions I've had. He also coordinated everything, which is amazing because I would not have known where to even start. Both him and his staff are extremely helpful, professional, and caring. Even staff at the hospital raved about what a great doctor he was."
"Dr. Rakvit listens and explains well. I appreciated not having to wait very long at all for my office consult or for my procedure. I highly recommend her."
"Dr Boyd took great care of me taking into consideration our extensive family history and genetics and my personal health concerns. Glad to have him on my side."
"Dr. Kensing and staff were professional, kind, compassionate, and caring. Every person in which I had interaction seemed as if they truly care about all patients. I believe all the doctors which work there feel the same about their patients. I have friends who see other doctors and they speak highly of them and the care received. I am truly blessed by Dr. Kensing and am confident he provides me with the best professional care as well as his nurse practitioner."
"I can’t say anything but praise for Dr.Miller. He diagnosed and explained my illness in great detail. Described the procedure with which he would proceed. Explained what I should expect in the time to come during my healing process. I would and do highly recommend Dr. Miller for a Gastroenterologist. I’m so thankful for the expert skills and knowledge as I’m totally healed thanks to him. Thank you very much Dr.Miller."
"The staff here is so friendly and kind.. I went in super nervous to have a procedure done and the nurses and staff calmed me down and explained everything that was going on. I recommend her to anyone."
"This is my second colonoscopy with Dr. Kelly Kensing and if anyone can make the experience less stressful and “enjoyable” it is him. He is very thorough and takes the time to listen to your thoughts, explain the procedure and provide details afterward. I truly appreciate him not only as a doctor but also as a caring individual."
"Dr Ganga is the very best, kind, considerate & soo caring! The Nurse I had was super sweet, the one that put me under was very nice as well. They put me at ease from start to finish!"