Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
Reviews for LDDA Lubbock Research
"Professional through a short term power outage… very efficient process… surprisingly fast main appointment… will follow up."
"Very friendly and informative about my procedure."
"Such wonderful staff."
"Everyone was efficient and very polite. I did not wait long and the PA was very thorough."
"I met with a NP to to my pre-op office appointment for my colonoscopy scheduled for the 22nd."
"Didn’t have to wait long. I was heard and all my questions were answered."
"My appointment was timely. The staff are friendly and answered all questions. I Absolutely adored the Nurse Practitioner! She made me comfortable and that I mattered. Dr. Jabor has taken good care of my husband and I know he will do the same for me! Thanks!"
"Great customer service, super responsive, super attitude"
"Ldda is very professional group of people who like what they do and they do it well."
"I dread a colonoscopy about as much as I do mammograms, but I have to admit that at least Dr. Jaber and his staff make it to where I almost, don’t mind it so much."
"1st time I have ever had a scope but for what needed to be done LDDA took really good care of me. I wish there was an easier way to prep, that was honestly not fun but the procedure itself, I was put out and in no pain. The staff was excellent and I was negative and good for another 10 years. Gastroenterologist Dr. Arwin Rackvit took really good care of me during the procedure. I really appreciate her and the staff. Thank you again for the great care. Virgina Peek"
"While it is never fun to have an esophageal motility exam, if you have to have one, this is the place to do it. Dr. Kensing and his excellent staff are so kind and considerate and caring when administering what is at best a difficult test. I really appreciate them scheduling my appointment for me to fit my travel schedule from Alaska. This office goes above and beyond."
"Very friendly and didn't have a long wait !"
"Dr. Miller is friendly and did a great job. I had an ERCP after gallbladder surgery and I feel a whole lot better now. Thank you so much! His office is fast and staff was nice. Though be prepared for an upfront copay!"
"Easy check in, simple and informative review of up coming proceedure. All staff were professional and courteous. Also very aware of on time, and answering any and all questions."
"The Nurse Practitioner was so knowledgeable and nice. The front desk ladies were amazing and the financial lady was super nice as well. The nurse that took me back seemed like she was having a bad day and was a little brusque which is the only reason I give it a four instead of five stars. Overall a great experience."
"I was seen on time and appreciated that consideration. Physician’s offices seem to forget that the patients are also busy and have a life"
"I was very pleased with the treatment that I received during the colonoscopy that I had yesterday. The preparation team was courteous and totally professional before, during, and after the procedure. The physician, Dr . Ganga, visited briefly with my wife and me just before and immediately after the procedure to explain what was being done and to answer our questions. Fortunately, no abnormalities were found and I felt very good about the entire process. I give Dr. Ganga and the entire team at Lubbock Digestive Disease Associated a score of 10 out of a possible total of 10. Excellent work! Philip S. Gipson"
"I was promptly met by a nurse for the begin of the appointment. I then met Lauren to go over my history and go over my procedure. After she handed me over to scheduling which was very accommodating to my schedule. Then on to the insurance waiting area. I was not there long before I was greeted by a cheerful young lady who explain several papers I needed to fill out and look over and sign and how the procedure would be paid for. The whole visit was very enjoyable compared to the prep that I get to do the night before. But I am sure the procedure will be fine. The doctor and nurses will conduct it with as much professionalism as the initial staff did."
"Staff and doctors are so nice, attentive and carrying ."
"Lubbock Digestive Disease Associates is great! The staff is always helpful and kind. The check in process is quick and easy. I have never been to another doctors office where I am seen so quickly. My questions and concerns are always addressed fully. I live two hours away from Lubbock but my appointments here are well worth the drive."
"Friendly and knowledgeable customer service."
"Great staff!!"
"Friendly, Professional and Compassionate"
"Everyone was very kind and responsive to my questions. The time in and out of the office was very quick which is so nice to see. The system they have to get you in and out quickly is seamless with everyone knowing their specific assignment!!"
"Wonderful and caring staff that are very patient oriented and efficient. Highly recommend."
"When I arrive it was crowded. I checked in and within 10 minutes they called my name I was truly surprised how quick I received service. Everyone was very nice and knew their job. My appointment was for 9am and I was out at 9:40a. Now that's what I call great service. I give everyone an A+ for their service toward me. Thank you"
"Professional and knowledgeable…. I was well taken care of"
"It was a good visit and quick with people that were pleasant"
"Staff and everyone were nice. I found out that I would have to come up with $700 before i could get procedure done. I had to cancel."
"Professional and courteous. Great atmosphere"
"Everyone was nice and very attentive."
"Very grateful for this clinic, they treated me very well, everyone was very friendly and their service was very good!"
"Went over everything I needed to know, very nice people"
"Great experience"
"I truly enjoy the care and service of the doctors and the nurses. The counter staff is quite busy and feel less friendly though."
"The office staff is very friendly and professional. Very efficient"
"Very professional!"
"I waited for 1 hour after my scheduled appointment . Many people came in and check in way after me but were taken back before me"
"My appointment at LDDA was very positive. The staff and Dr. were really nice and easy to accommodate me."
"I was pleasantly surprised at was in and out quickly. I did not have to sit in the lobby for hours like at other medical practices. I give this place a double 5 stars. Thank you for making me feel welcomed and calm. Juana"
"Great experience, everyone was so courteous and respectful. Will recommend all family and friends to use them. Thank you to all who helped me."
"In and out quickly. Very professional."
"Very helpful staff. Very efficient"
"Everyone was so friendly and helpful. Nice to have great customer service"
"Everyone on the staff that I had interaction with was great. They did a screening and then set up the date for the procedure. They are all friendly and helpful. Good folks. Dr. Jaber was great too."
"Was a good experience and easy to register with wonderful caring and helpful assisting employees"
"I am a patient of Dr. Tim Miller. I had a routine pre-procedure consult. I waited about 5 minutes before being called back. I met face to face with four people and was out of there in about 20 minutes. Very efficient and friendly."
"Very thorough exam and very nice people!😃"
"Lauren, Dr. Miller's PA, was very kind, knowledgeable and thorough in my appointment with her. She spent the time necessary to get acquainted with my history and the focus Dr. Miller would need to answer health questions in the scheduled colonoscopy. She is one of the best PAs I have ever had in any physician's office."
"Did not wait long after I registered for my scheduled appointment"
"Dr. Miller and his staff go above and beyond to take care of his patients."
"Loved the Dr"
"very pleased very comfortable very satisfied"
"Wonderful staff and Doctors!"
"Dr Rakvit is great! I finally have an answer that makes sense! Thank goodness I tried one more."
"Very professional, excellent care."
"The nurses were were amazing the anesthesia guy was amazing and the doctor was great. Overall such a great experience. Even after a few days of the procedure being done the administration staff called and I received my results and she followed up with some concerns that I had. Once again, everyone in that office had great side manner and easy to talk to."
"They did an awesome job."
"I had a great experience. The staff was awesome! They were kind and explained everything and the facility was very clean."
"Last time I was there for an EGD I was in and out in an hour. Very caring and attentive staff. Made me feel at ease."
"They took excellent care of me"
"Great service"
"The service is great here and I will use this center again, however be aware they will charge over the insurance amount and have you sign and pay around $200 before the service. And my deductible is met."
"Dr Fenton is awesome as is his staff."
"Dr Timothy Miller has been my Gastroenterologist for the last 3 years. His nurses are super responsive, returning messages within the same day. Prescriptions are always called in on time and refills are available when Dr Miller says they will be available. The dreaded colonoscopy was painless and I’ll schedule another one in 10 years!!! Dr Miller also has a great bedside manner / office manner. He is very personable and explains everything where I can understand. I would highly recommend Dr Timothy Miller!!!"
"Great experience for the reason I was there. Dr Sorrell is a great doctor and the staff was very friendly and knowledgeable."
"Highly recommend. I felt fully informed from our first meeting to the day of my procedure."
"This is an excellent practice! Staff is super friendly."
"Dr Ganga is very professional and caring. I have been seeing her since last year and I am very satisfied with her good care."
"Thanks to the whole staff! The receptionist (I'm sorry I didn't catch her name) was efficient and found my appointment right away. All of my nurses (Kristi, Cindy, and Becca) were professional and kind. Richie my CRNA came by to discuss the drugs being used, and did not rush me at all. Dr Sorrell came in explained the procedure well and was kind enough to answer all questions. Thanks to everyone for making an unpleasant experience a little more pleasant!"
"My care was excellent. Dr. Miller took time to explain the procedure and answer my questions in the initial appointment. He did not make me feel that I was just another number. The day of the procedure went well. The entire staff could not have been better. Everyone was very considerate, especially the nurse. Dr. Miller and his staff did an amazing job of taking care of me. I highly recommend Dr. Miller AND his staff!"
"I received excellent service beginning with my initial consult. Dr. Ganga offered a detailed recommendation for treatment. The Doctors and the entire Nursing staff provided me very professional but also very personal care during my procedure. I thank each of them."
"Everyone was extremely kind and professional."
"All services were prompt and professional."
"Excellent service—staff very helpful and impressed with everything done Highly recommend!"
"All personnel were extremely professional, kind and nice. We felt like at home. We thank you Dr Ganga and all personnel."
"From start to finish, my experience was perfect."
"They were quick, professional and nice. This was my first colonoscopy and I was impressed with their efficiency and care."
"Both my son Christopher and I are patients of Dr. Miller and are extremely pleased with his treatment. He is a kind and generous person who listens to our problems or concerns. He is very knowledgeable and takes time to explain any and all issues concerning our illnesses. He has continued to take his time with treatment for our handicapped son. It is easy to deal with his staff in making appointments and refills. We highly recommend him to anyone with digestive issues."
"Excellent service, being treated by Doctor Ariwan Rakvit is the best thing that could have happened to me. She is part of the group of people who saved my life from stage 3b colon cancer."
"Excellent service being attended by Dr. Ariwan Rakvit is the best thing that could have happened to me. she is part of the group of people who saved my life from stage 3b colon cancer"
"(Translated by Google) Excellent service being attended by Dr. Ariwan Rakvit is the best thing that could have happened to me. she is part of the group of people who saved my life from stage 3b colon cancer (Original) Excelente servicio el ser atendido por la Doctora Ariwan Rakvit es lo mejor que me pudo pasar. ella es parte del grupo de personas que salvaron mi vida de cáncer de colon etapa 3b"
"Not my favorite way to spend a day, but all of the staff were wonderful. If I have to do this again, I will come back here."
"Dr. Rakvit listens and explains well. I appreciated not having to wait very long at all for my office consult or for my procedure. I highly recommend her."
"Dr Boyd took great care of me taking into consideration our extensive family history and genetics and my personal health concerns. Glad to have him on my side."
"Dr Ganga is the very best, kind, considerate & soo caring! The Nurse I had was super sweet, the one that put me under was very nice as well. They put me at ease from start to finish!"
"Dr. Fenton was amazing. All members of the staff were friendly and informative. I would give him ten stars 🌟"
"Great Doctor! Very caring and easy to talk to. Nurses are over the top good! Recommend him and his staff 100%!"
"Dr. Ganga is a wonderful doctor."
"I had a colonoscopy last week. The nurses and all workers were great. Dr. Ganga was clear and receptive to my communications. The prep was very hard on me so Dr. Ganga said I could follow a different prep next time."
"Dr. Ganga & staff are very professional and care for patients. I'm very satisfied and felt very comfortable during the procedure. I will recommend LDDA & Dr. Ganga to anyone ! Thank You"
"Excellent Dr. Excellent Nurses. Excellent Care!"
"When I needed a totally professional place with expert doctors committed to their patients, I found South Plains Endoscopy. And following my procedure after I developed severe problems, I found out how committed Dr. Miller was in ensuring that I got the lifesaving care I needed. They are top-notch."
"Dr Miller is very knowledgeable and nice after having more than 10 procedures in San Angelo with a unlikeable dr I even look forward to seeing Dr Miller Thank you for caring for me"
"Dr. Sorrell is just great! She is kind and helpful! I would recommend her to anyone!"
"Very Professional and courteous. All the nurses were very sweet and made me feel comfortable!"
"Extremely prompt and very personable. One of my favorite Dr.s"
"This is my second colonoscopy with Dr. Kelly Kensing and if anyone can make the experience less stressful and “enjoyable” it is him. He is very thorough and takes the time to listen to your thoughts, explain the procedure and provide details afterward. I truly appreciate him not only as a doctor but also as a caring individual."
"Dr. Rakvit performed a routine colonoscopy. All went well."
"Very good bedside manner...frank and friendly"
"Very fast, easy, and efficient, love the Nurse’s. Dr Fenton was great."
"Super staff and Dr Ganga is very caring and knowledgeable."
"Very friendly staff very Friendly Doctor. Made a procedure that I was worried about quick and easy. Absolutely the best"
"Dr. Kensing and staff were professional, kind, compassionate, and caring. Every person in which I had interaction seemed as if they truly care about all patients. I believe all the doctors which work there feel the same about their patients. I have friends who see other doctors and they speak highly of them and the care received. I am truly blessed by Dr. Kensing and am confident he provides me with the best professional care as well as his nurse practitioner."
"Dr. Sorrell and her entire staff were extremely helpful and professional. I would highly recommend them for this procedure."
"The staff here is so friendly and kind.. I went in super nervous to have a procedure done and the nurses and staff calmed me down and explained everything that was going on. I recommend her to anyone."
"I can’t say anything but praise for Dr.Miller. He diagnosed and explained my illness in great detail. Described the procedure with which he would proceed. Explained what I should expect in the time to come during my healing process. I would and do highly recommend Dr. Miller for a Gastroenterologist. I’m so thankful for the expert skills and knowledge as I’m totally healed thanks to him. Thank you very much Dr.Miller."
"So very polite...entire staff so professional ...so happy she took very good care of me I felt like I’ve always known her 💙💙💙💙💙💙💙💙THX Dr.Cari Sorrells💯😍"
"I would highly recommend Dr. Miller and his staff. They were very thoughtful, helpful, and thorough."
"Every single person pertaining to my care was outstanding and very conscientious. I was checked in expediently, and the process was over quickly! I’ll go back in 10 years!"
"Dr Miller has been amazing. He takes the time to explain everything and answer any questions I've had. He also coordinated everything, which is amazing because I would not have known where to even start. Both him and his staff are extremely helpful, professional, and caring. Even staff at the hospital raved about what a great doctor he was."
"Dr. Fenton and his staff are wonderful! As busy as they are they take their time to speak with you!"
"I had a procedure done by Dr Timothy Miller.I received excellent care . I recovered very quickly.Went home no problems .The staff was excellent very caring very good et what they do. They took care of all my needs et answered all questions. If I were to need this type of procedure in the future I would return."
"Very professional and caring staff. Top notch Doctors in an excellent modern facility."
"(Translated by Google) Excellent service being treated by Dr. Ariwan Rakvit is the best thing that could happen to me. she is part of the group of people who saved my life from stage 3b colon cancer (Original) Excelente servicio el ser atendido por la Doctora Ariwan Rakvit es lo mejor que me pudo pasar. ella es parte del grupo de personas que salvaron mi vida de cáncer de colon etapa 3b"
"Dr Miller is an excellent and competent physician. I would not hesitate to recommend him, or any of the Lubbock physicians for gastro medical services."
"My husband Raymond was treated so kindly, escorted to the vehicle, very professional staff. Dr. Kensing is great!"
"Awesome people with awesome service. Made the whole process of a colonoscopy enjoyable( or as enjoyable as a colonoscopy can be.. lol )."