GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Good day, that day I met Doctor Justin Chapin, he treated me very well, he was very helpful, and thank you Washington Gastroenterology Division Health Division Team…I Love you All"
"I Love this office and the people that work here... I have the best Doctor ever Dr. Justin Chapin. I don't know what I would do without you. Thank you for saving my life."
"Was a good one top notch people I was. Skeptical at first I had started to think there wasn't any more Doctors that actually like their job anymore or do their job for that matter but this day cleared that up for me there is still some good Doctors out there that enjoy helping people and taking the time to listen to them and I haven't experience that in a long time just keeping it Real thank you so much"
"Procedure was fast and efficient. Scheduler had me in within a week, answered all my logistical questions. Nursing staff was super attentive and explained the process. Overall please with my experience."
"From beginning to end, this place was wonderful and made me feel very comfortable. Everyone at reception is absolutely amazing and the doctor was so caring and really listened. I will never go anywhere else!"
"It was my first time and my experience was excellent, everyone treats you very well from the moment you enter the reception, the medical staff is very friendly, the procedure seemed to me to be very fast, you fall asleep and wake up and that's it."
"I am so impressed with the team here. Everyone is so responsive, attentive, caring, professional, thorough and just top notch. I was seen by Vera and she was very thorough and got me in right away with an Endoscopy with Dr. Leung at Federal Way and he is amazing and his team made me feel comfortable before and after the procedure. This practice runs so well, you would think they've been in practice for 100 years. I highly recommend them."
"I am so impressed with the team here. Everyone is so responsive, attentive, caring, professional, thorough and just top notch. I was seen by Vera and she was very thorough and got me in right away with an Endoscopy with Dr. Leung at Federal Way and he is amazing and his team made me feel comfortable before and after the procedure. This practice runs so well, you would think they've been in practice for 100 years. I highly recommend them."
"I felt like the doctor listened to me and I finally got an explanation of the results of a test my surgeon ordered!! I have been asking for the results from my surgeon for weeks."
"This was my second visit. The receptionist is very kind and welcoming. Dr. Chapin was very generous. I was running late and he made time to see me. I appreciate his attention when I ask questions and he is clear with explanation of my concerns."
"Got in pretty quickly and was evaluated, explained what was going to do to take care of this situation. Very helpful. Dr Vera explained everything to me now need to get it started and get me back to feeling better."
"My visit was with 2 Physicians Assistants and they were wonderful...very informative...answered my questions and educated me on digestive issues....The receptionist Paula was very friendly and they all put me at ease as I was very worried about a mass on my pancreas....I was asked to register for their " my chart" but after dozens of attempts I gave up....you will have to call, text or email me. I am still waiting for the next procedure to be scheduled....the needle biopsy but the tumor counter came back negative which has eased my mind."
"Great friendly staff, perfect experience over all. Justin (doctor) and the receptionist where so great!! That was probably the best experience I have ever had at an doctors office."
"The people there are very friendly and professional. In and out very smoothly. The provider is one of the best professionals I have met. Very knowledgeable and friendly. Happy that I came to this clinic."
"Very professional and very caring made me feel comfortable and took care of me the way people should truly be taken care of she was wonderful in every aspect much appreciated."
"Very professional and very caring made me feel comfortable and took care of me the way people should truly be taken care of she was wonderful in every aspect much appreciated."
"Very professional and very caring made me feel comfortable and took care of me the way people should truly be taken care of she was wonderful in every aspect much appreciated."
"Very professional and very caring made me feel comfortable and took care of me the way people should truly be taken care of she was wonderful in every aspect much appreciated."
"I was helped to solve an ongoing gut problem. Thank you Vera! You and your willingness to order the tests needed and prescribe a good path forward is working. I appreciate you!!!"
"Besides great doctors and their science that cured me, they are professional, they are kind, they are caring, and they are good at what they do. I could have died I am here to say I am alive and well and I get my check ups every 6 months. ❤️"
"Friendly, knowledgeable staff. The PA who saw me was also friendly, knowledgeable and professional. My questions and concerns were answered. I felt like I was not rushed in and out."
"Washington Gastroenterology staff and Dr Dustin Chappin are amazing! The staff are very friendly and Dr Chappin is a very thorough, thoughtful, kind and caring doctor."
"Everyone is really friendly. Char listens to you and make sure she’s got everything and helps you with your problems. She’s always willing to take the extra mile with you."
"Vera Grant was my P.A. at my last appointment. Very professional and personable. She really listened to me and even recited back to clarify. Also, Vera talked to Dr Jain about my case to see if she was giving me the best care. Great experience."
"Very professional and very caring made me feel comfortable and took care of me the way people should truly be taken care of she was wonderful in every aspect much appreciated."
"This was my first visit to this office and I was duly impressed. I spent very little time waiting, the nurse was fast and efficient in taking care of vitals and I didn't wait for the doctor. All in all, I was happy with the experience."
"I saw Ashley Davis here in Covington, and she was fabulous and made me feel comfortable. And she answered all my questions. I was greeted by a wonderful staff. If you need a gastroenterologist I highly recommend here."
"Let’s be honest-nobody looks forward to a colonoscopy. A great experience? No, but the entire staff was great. They were friendly yet professional. They answered all of my questions and did a great job."
"This was a virtual visit and since I am not fond of them gave a 4 star rating. Otherwise, visit was informative and doctor answered any questions I had and also asked questions to better understand my condition. Recommend WAGI."
"I was made to feel I was a real person & not just a number. All the nurses & Colonoscopy Doctor were professional, courteous, friendly & caring. I will be back for my 5 year check up. Shannon Rivera"