Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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Reviews for WG Covington, WA
"The people there are very friendly and professional. In and out very smoothly. The provider is one of the best professionals I have met. Very knowledgeable and friendly. Happy that I came to this clinic."
"They are all respectful with their patients"
"I was helped to solve an ongoing gut problem. Thank you Vera! You and your willingness to order the tests needed and prescribe a good path forward is working. I appreciate you!!!"
"My first visit was good. Because every one was very friendly I will look in the future!!"
"Everyone is so kind and professional. They help me a lot and appreciate the support of them."
"Besides great doctors and their science that cured me, they are professional, they are kind, they are caring, and they are good at what they do. I could have died I am here to say I am alive and well and I get my check ups every 6 months. ❤️"
"Very friendly staff and comfortable office"
"Great staff, make you feel comfortable. They sure you understand the problems and what's best for you."
"Dr. Chapman and staff were very nice."
"The entire staff is very kind and Justin listens and cares so much'"
"Friendly, knowledgeable staff. The PA who saw me was also friendly, knowledgeable and professional. My questions and concerns were answered. I felt like I was not rushed in and out."
"I feel as t though I was seen, and heard."
"Washington Gastroenterology staff and Dr Dustin Chappin are amazing! The staff are very friendly and Dr Chappin is a very thorough, thoughtful, kind and caring doctor."
"Very friendly staff and was able to get the help I needed thank you !"
"Loved Justin Chaplin, PA. He was very attentive and a great listener. Really seemed to care about me as a patient."
"Great services and very caring Doctors and their staff"
"The staff is very courteous and polite. Would recommend to anyone.😊"
"The screening process was thorough and the staff was engaging."
"Great experience from receptionist, nurses and doctors they will give time to explain everything and your in a good care"
"Everyone is really friendly. Char listens to you and make sure she’s got everything and helps you with your problems. She’s always willing to take the extra mile with you."
"Friendly, knowledgeable, very personable"
"The staff was wonderful and made me feel so comfortable with the procedure."
"Nice staff. They care about their patients. They listen to you. I get a timely response when I call or use Patient Portal."
"I really liked my doctors but their had been a disconnect with future services that are need to diagnose my ptoblem"
"Nice staff. Beautiful office"
"Great doctor answered all my question"
"He assessed my situation very well."
"Vera Grant was my P.A. at my last appointment. Very professional and personable. She really listened to me and even recited back to clarify. Also, Vera talked to Dr Jain about my case to see if she was giving me the best care. Great experience."
"Everyone friendly and helpful."
"Very professional and very caring made me feel comfortable and took care of me the way people should truly be taken care of she was wonderful in every aspect much appreciated."
"Good"
"I don’t enjoy going to any Doctor but Charlotte Duval and her team are outstanding. I feel blessed to be under such good care!!!!"
"It’s always a great experience! They are so friendly and helpful"
"This was my first visit to this office and I was duly impressed. I spent very little time waiting, the nurse was fast and efficient in taking care of vitals and I didn't wait for the doctor. All in all, I was happy with the experience."
"Clean efficient easy colonoscopy for me."
"Professional and Infofmative!! No complaints,!!"
"Let’s be honest-nobody looks forward to a colonoscopy. A great experience? No, but the entire staff was great. They were friendly yet professional. They answered all of my questions and did a great job."
"This was my first colonoscopy. Needless to say I was extremely nervous, but everyone there was very kind and help me feel more comfortable."
"Dr. Leong was excellent and answered all of my questions and we are now doing follow up."
"I saw Ashley Davis here in Covington, and she was fabulous and made me feel comfortable. And she answered all my questions. I was greeted by a wonderful staff. If you need a gastroenterologist I highly recommend here."
"This was a virtual visit and since I am not fond of them gave a 4 star rating. Otherwise, visit was informative and doctor answered any questions I had and also asked questions to better understand my condition. Recommend WAGI."
"Thank you for making my colonoscopy quick, painless and convenient."
"I was made to feel I was a real person & not just a number. All the nurses & Colonoscopy Doctor were professional, courteous, friendly & caring. I will be back for my 5 year check up. Shannon Rivera"
"Very professional and caring staff. Dr Leung is very competent."
