GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"I saw Dr Crane for the first time and was really impressed. He took his time with me, asked questions and seemed concerned with my welfare. I would recommend him to anyone."
"Wonderful. Efficient. Kind .. compassionate people. They work like a well oiled machine. Thank you all. They made it so easy. And they all had beautiful smiles which made me relax."
"I am having an issue with diarrhea, more than 10 times daily and they truly are trying to get to the root cause of my problem taking their time with me and I feel they really care"
"Dr Johnson was very helpful in analyzing my issues and explaining them so I had a good understanding of what problems I may have and how it could be resolved. Very understanding"
"I was very pleased with my appointment with brandy I would recommend this office to anyone everyone is so appreciative and nice and treat you so sweet e"
"I’ve been a patient for 40 years. There were 3 doctors when I was diagnosed with Crohn’s disease in 1980. They have at least 20 now. They are still very caring, the staff is excellent. I enjoy getting in quickly with the nurse practitioner and they are quick to get back to you to answer questions on the online portal."
"I recently met with Steph Scalf. She has been monitoring my condition for maybe a couple of years. She had started me on a different medication which seems to really be helping. I was disappointed to hear that she is leaving. I will miss her!"
"The NP I saw was awesome. It was my first time and she was very attentive and answered my questions and made great suggestions. She took the time and sat with me and listened with her eyes on my and not the computer. I appreciate that most of all. I'm so glad I got in to see her. She was absolutely out my mind at ease and was ready to jump right in to my issue. I appreciate her so much."
"Update 2023: finally getting answers! Started off rocky but learned you want to get the portal to communicate with Staff and doctors. Best and quickest way instead of calling in. Update 2022: I gave this place a 5 star in the beginning but it's going down to a 3 star now. Doctor sent in a prescription for a new medication, it was a week that had sent over to the pharmacy. I went in and talked to meijer staff about this particular prescription. The nice man stated we sent it back to the office for a pre authorization 3 days ago!!! Haven't heard back from them. I called the doctors office and asked what was going on. The staff said we are working on it. This is probably the second time I had have this issue with my medications that need pre authorization with this office. Luckily the doctor gave me an alternative to try, thank goodness for that and the doctor herself. Honest review- 2nd opinion what I went for. I started out at IU Health Gastroenterology Avon location I started having issues in late October 2021. I received the worst care. No return phone calls no return emails and if I did get emails they were extremely late and rude. The doctor was so rude and staff was unbelievable. I was on so many antibiotics that have not worked. I went to Indiana Gastroenterology due to have SIBO (Small Intestine Bacterial Overgrowth). I was diagnosed with it in March 2022. I am currently now getting the help and treatment for it. I was treated with professional respect and understanding that this is an serious infection that shouldn't be just put to the side like IU Health did. I currently see Dr. Drake. I like him alot. He took his time and I didn't feel rushed at all. He immediately noticed my issue with my stomach, looking 3 months pregnant all the time. (Which I am not part of the infection always bloated and hard stomach.) I believe what helped me during the appointment was having all my paperwork from another doctor and documenting what issues I had to help decide what needs to be done."
"Lindsay Mueller PA-C is amazing! She makes you feel listened to and valued. I didn't feel like I was being rushed through my appointment at all. Before it was done she made sure I knew exactly what my treatment plan would be and that I had no questions. I am super impressed."
"Very thorough and open to the patient's viewpoint when discussing diagnosis and treatment options. The woman in the phlebotomy lab is fabulous and so good at her job!"
"Everyone was so nice, I think they could tell I was really nervous, they were laughing and joking with me. God bless them all. Sincerely, Sherri Brown-Shaw"
"Had a great visit with Dr Morelli on Tuesday..he really put me at ease and answered my questions...he could feel my concerns without me saying a word!"
"The doctors and staff here are really good and friendly. The only problem I have is you can’t call they don’t ever answer the phone so you have to go there in person and make an appointment or to get any information but as soon as they have information they will call you and let you know."
"Dr. CHENG was unavailable. I saw PA Madison Maloof. I was thoroughly impressed with Her knowledge, care and genuine interest in Me as a patient. She is excellent. She arranged for an endoscopy."
"I was very happy to visiting my last appointment at IGH. Doctor Kaitlyn and doctor Megan are very nice people. They listen my concerns and questions. After that they explained me how thin will work for me with my medication."
"Everyone at this facility was amazing. From the front desk to the exit door. They were all very attentive, kind, and thoughtful. Dr. Brown did my scope and I would highly recommend him. Facility is clean and experience was very smooth."
"Annie has helped me with my issues more in two visits than anyone has been able to in the past year. I would highly recommend Indianapolis Gastroenterology. Pleasant atmosphere and professional employees."
"It is a great Facility, the staff are nice and go over everything, when go in for appointment it’s on time or within a few minutes of my appointment, it is very clean."
"The P.a. that I saw was great. She was very sincere and non judgemental. Even when I had to tell her about my crazy past. She did everything she could to make it more convenient for me when I have to see her again and I definitely appreciate it. Her name was Stephanie I think."
"Had inpatient treatment for bleeding ulcer. The entire medical team was friendly, professional, knowledgeable, explained everything to my satisfaction and answered all questions. Follow up was timely; no waiting. I recommend their services."
"I love the doctors and nurses there. I just don’t carry for there phone system. It’s almost impossible if you need to get ahold of someone right away."
"Very professional, yet friendly. Doctor Drake answered all our questions. Put our concerned to rest. Has a good plan to help my hubby Buck heal and feel better soon we pray."
"I’ve been a patient of Dr. Drake and Indy Gastro for 10 years now. Dr. Drake, his NP, and his PA are phenomenal. They have wonderful bedside manner and are always thoughtful and considerate of your concerns. They always do their best to answer any question you have and if they don’t have an immediate answer for you, they will find one and follow up with you. I can’t speak for other physicians and their staff within Indy Gastro, but Dr. Drake and his staff are the best gastro specialists I’ve ever been a patient of. They’ve been a joy to work with and have done wonders in getting my GI issues under control. One complaint that I share along with many others is their scheduling system. A few years ago, I used to be able to call the main office or be transferred directly to someone in the scheduling department. Now, when you call in and press the appropriate key to be transferred to scheduling, it constantly rings for 5-10 minutes or so with background information and then you get sent to a voicemail. Your call never gets returned, either. It’s a complaint that many current patients share along with some staff that I spoke to at my most recent appointment. In order to get connected, always press 0. You’ll be transferred to records and they can actually connect you to someone instead of the scheduling line. I highly advise that Indy Gastro look into this and do some modifications to their phone system. Adding online scheduling and/or an online scheduling form would be helpful. Though the fork would only be helpful if you actually received a call back."
"Office was organized, appointment scheduled was keeped no waiting. Brandi Bangan , was very interested in my overrall health issues. Took her time answering all my questions . Looked in to future plans"
"I was very happy with everyone from The 1st nurse Madona treated me very well the dr and dr that put me asleep both very nice.I was very comfortable Thank you."
"Lindsay Mueller, PA, was very pleasant, professional and took her time to listen to me. I did not feel rushed at all. I was also very pleased that they were on time with my appointment and the receptionist was pleasant and helpful."
"I love this group of professionals. Stephanie Scalf is very thorough and writes instructions for me. She’s very easy to talk with and takes the time you need for exams etc."
"I had a very helpful and informative appointment with Madison Maloof. She suggested some new ways to deal with my problem and asked me to update her regarding the results."
"I’ve been seeing Dr. Morelli and his team for approximately 4-5 yrs. now and I have been very pleased. I had a first time follow up appointment with his N. P. Stephanie who I was very pleased with. I knew she had reviewed my chart thoroughly before entering the room. She was very knowledgeable on the previous procedures I had done in the past. She also made some very good suggestions for some of the minor issues I was having. Thanks Stephanie!! 2 thumbs up for Dr. Morelli, Nurse Practitioner Stephanie and team !!!👍🏾👍🏾 Thank you!!!"
"I have been coming here for over 30 years- From the doctors to the PA’s and all the staff- they are all friendly and attentive, answer every question I have and take the time to explain and find solutions."
"IGH was very considerate of my fears and allergies to anesthesia and pain medication. They explained my condition as fully as possible, prior to testing. Now I’ll receive a biopsy to determine if there is something to be concerned about. If not, I’ll only need a little diet change and some supplements to keep my numbers normal. Thank you for considering my personal needs!"
"Called me on time for my appointment very friendly and knowledgeable and was very honest didn't try to get me to do something right away to make money and I respect them for that. My nurse was super sweet and my doctor was very nice and direct."
"I wasn't able to go to my appointment & the receptionist said would you consider having your appointment through Skype or whatever they call it & I was amazed & grateful because I really didn't want to miss my appointment. I had a few things I really needed to go over. And Stephanie the PA was awesome, she really helped me with all my questions and concerns. So, I was really grateful to have my appointment even though it wasn't "physically" in person. Thank you Stephanie!"
"Great staff is friendly. My doctor is easy to talk to she listen to your concerns. Doesn't rush you out .Spends time with you explaining your concerns"
"Professional and personal as well, they treated my Father with such care and kindness. We are confident in his ongoing care and look forward to developing an ongoing relationship with this practitioner."
"IGH is the best! They have helped me through several endoscopies and colonoscopies. I don't ever remember waiting more than just a few minutes to be seen and the video visit was great too. I have nothing but positive things to say about Dr. Roberts and all the nurses I have had contact with."
"I saw Dr Orinion's PA, Brandy Mangan. I didn't wait very long to be called for my appointment. During the visit she was very through. She didn't rush through my time, listened very well to my comments and questions. I would be more than happy to see her again."
"My first ever appointment at IGH with Stephanie Stalf PAC, and she was also attending when I was an in patient at St. Francis hospital! She has outstanding patient care and great at explaining everything in laymen's terms! I couldn't possibly expect better care than I was provided with PAC Steph Stalf! She is Wonder!"
"The staff is awesome. Very helpful and fast. All my questions were answered and was asked important questions about my health. They have helped me with getting a somewhat normal life."
"I was very pleased with my appointment. It was a new person I was seeing and I respected my doctors assistant. She knew everything about my problem and addressed it. I have been going to these doctors for years. Cleanliness, friendly and experienced personal! Thank you"
"Wonderful drs here. They are very sympathetic to my needs and has helped me in trying to figure out what my problems are. They have a great bedside manner and always listen to my concerns."
"Would definitely recommend this group to anyone needing Gastroenterology services. Lindsay listened to me and heard what I was saying. She helped me resolve my issues quickly and professionally."
"Always an excellent job by all personnel. Appointment is complete and thorough. All questions are discussed to my satisfaction before visit is completed. Any procedures I have needed have been explained and performed well. Dr. Crane and his staff are exemplary."
"The people in the department that I used this trip are always nice, helpful and friendly. They always ask if I have any questions or if you have something that you would like your doctor there to know."
"I love everything about Indy Gastro and Doctor Jacobs but scheduling an appointment is not very user-friendly. Please contact me if you want more details. Too much info to share here."
"Ok place. Problem, nobody answers phone. As a new patient, I had 1 question I need answered b4 my visit. I attempted for 3 weeks, different times of the day to speak w/someone. On the 2nd week of attempting with no success my call, I left a voice message. It ask not to repeat a message, you will be contacted within 48 hours 👍🏻The 3rd week not reply, I left a second message 🦗🦗🦗I called the 4th week, left a message, I stated my reason for call, the many attempts, the # of messages. I also stated, "If you refuse to return my call, just cancel my appointment (I was being fallacious) Guess what, my appointment was canceled. No call to apologize for the poor line of returning my call, nothing. I am happy to report, I did get my scheduled appoint back that 8am. However, it was not without me seeming as a Drama Queen. Sometimes you just have to go there. I am schedule for a follow up procedure, I also love Kelly Cole PA ~ she is the best !! I also thank the gentleman who is the office manage and the lady at the front desk. Unfortunately, they received my complaints. I owe them Starbucks. The office was clean, n the patient visits was moving forward. All is good now that I've been connected to there patient portal."
"The staff and Kaitlin Geiss have always been wonderful to me. My multiple phone calls and they're patients really have meant a lot to me during the time that I was really sick sick. It has been many months for me to feel good again and I owe a lot of that most of that to Kaitlyn Geiss and I appreciate her so much"
"I was very satisfied with the treatment that I got at My appointment. Is doctor Kaitlyn was very attentive. She She made sure that my blood pressure was at a good level And not only did she allow me to ask questions she asks questions as well."
"I was really surprised at the speed and focus this place offered. All were friendly and able to answer all my questions I had. Great place if you are looking for somewhere!"
"This office was amazing! They got me in within a week to at least establish care. I could not say anything better about Kelly Cole she was great and truly seemed like she cared. The staff was great all around."
"I had a colonoscopy in August. Dr. Roberts told me to call the office for a follow up appointment. I tried for 2 months. I called...waited on hold for 40 min on my lunch breaks, then would get disconnected. I tried the website, no one called me back. Finally I just gave up. When I went to my urologist 8 months later he, he asked if I had seen anyone in gastro yet and I told him how it was impossible. He called the office and 2 hours later someone called me to make an appointment finally. Something needs to change with that appointment system!"
"Good experience! The doctor took her time and asked me many questions about how I was feeling and what next steps we would be taking to help my condition."
"I have been going here since it opened, my doctor was Michael Elmore, great doctor very personal with your care, I have severe Crohn's Diseaae. Now I see doctor Lucas Drake and Stephanie Scalf. They take wonderful care of me as well. And of course all the girls in that giving all of the nees medications that I have been on. Now I am taking Entyvio and it is working on my intestines. I would recommend Indy Hastro to everyone. My mother and brother all go here. Wonderful staff at the counter too. Thank you, Thank you."
"Reception by your staff was very nice. Was waited on right away. Didn't have to wait a long time for Doctor. The Doctor was very thorough and to the point. Out in no time."
"Good experience! The doctor took her time and asked me many questions about how I was feeling and what next steps we would be taking to help my condition."
"Samantha really took the time to listen to my concerns and symptoms. She did an in-depth look at my labs and helped me understand what the next steps in my care were. Would recommend her anytime you have a GI issue!"
"Met with NP and she was very through in her questions and even checked recommendations on doing scope due to me being BRCA2 gene positive and which way to proceed. Assistant that came in first was also pleasant and thorough"
"Was a very nice and clean office. Everyone was so friendly. They show a lot of concerns about my past and present, health issues. They are going more tests to find out the further issue. Great place to go very welcoming"
"I had Hep C for over 20 yrs. When I was told there was a cure for Hep C at first I was leary about at first. The ppl that I have dealt with at IG have all been nice and sure enough 6 months of 3 months medication and lab work I no longer have Hep C. Epclusa was the medication and so far has worked. My thanks to IG."
"Everyone was very nice and answered all my questions. Only complaint is it took 4 jabs to get an IV started, probably my body but all in all it is a good hospital and very nice staff."
"I very much appreciate Dr. Haynes and Samantha Morgan (the physician's assistant who works with Dr. Haynes). They are both very kind, caring people, and I have confidence in their professional competence."
"Highly recommend Indy gastro! Very efficient, professional and they had already reviewed my history prior to arriving for my appointment. One thing that is super aggravating is walking in to see a specialist and they have no idea why you are there! Felt like I was heard and was very happy to be given a plan of attack!"
"I had nothing but excellent help and great communication from the staff at check in to the nursing staff that very friendly and curious. My original Doctor just retired whom I look forward to speaking with about my health and test results he never let me down. I was a little worried about my new person but She treated me as though I've been seeing her the hold time. So my experience has been very Pleasant ."
"I have to say that they are the most extensive team of doctors who took the time to talk about my issues. They listened to me and gave advise about test they suggested. They left the choice up to me and continue to work with me. I would tell anyone who has these kind of issues to check them out."
"This is the most caring and efficient medical office I’ve ever been to. You get right in and the staff spends real time with you and shows are for you as a human not just another patient. For once I am finally having answers to issues I’ve been dealing with far too long!"
"Everyone whom I have had dealings with at Indy Gastroentrologist’s has been understanding, friendly, and courteous. They have always responded with any questions I might have in a friendly and professional manner be it through their convenient portal by phone or in person, can’t say enough about my Dr. Erin Murphy she has no problem spending time and answering any questions I might have."
"First diagnosed with Crohns in 76 by Jim Meadows. He moved to Muncie to teach. He left me in the care of Dr Rogge at University Hospital. Josh Kresge did the surgery. Been with Indy Gastro all these decades. Dr Roberts is absolutely great; always a joy to see him. Saw a Physician’s Assistant last month. Another great experience. They are thorough and compassionate. They know their patients. Highly recommended."
"Very professional, clean medical facility. The staff is very friendly. My only issue is that it is so hard to call in for an appointment; long hold times. I was fortunate that someone called me because my appointment needed to be changed."
"Very nice people, took the time to spend with me didn’t get in a hurry to get out of the office. I was most appreciative that he took the time to talk with me and explain everything."
"I felt very comfortable with Kaitlyn and all of the staff. My questions were all answered and Kaitlyn was very thorough with her knowledge of my condition."
"Very professional, patient, answered all question prior the treatment, painless, Doctor, very efficient, office staff kind, would recommend to any one having these issues. P"
"I wish I had been informed more about what activities to avoid and for how long. If I was told, I was probably too nervous to really listen. As it was, it was a full six days before I felt well enough to resume normal activities."
"Dr. Troiano is one of the best Dr in his filled a doctor that understands always has an ear to listen to what you have to say and you can tell that he is paying attention to everything you're saying very hard to find nowadays a doctor that really and truly cares about somebody's hell but also cares about the individual their self"
"Dr. Sperl is very thorough, explains everything very well, and is willing to take whatever time necessary to insure that all questions are answered. He is very professional, and I highly recommend him."
"I have had none of the concerns that other reviewer’s of had here. The doctors and nurses have all been extremely patient, caring, and helpful every time I’ve been here. Drs. Troiano and Orinion for example are people you wish you could call your family doctor."