GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"I have received excellent service from the Gig Harbor office of Washington Gastroenterology. Whether through telehealth or in-person appointments, my physician, Kimberly Jannison-Darcey, provided valuable feedback and guidance about my diagnosis and has been dedicated to identifying the best course of treatment through follow on blood work and other procedural diagnostic methods. She thoroughly explains her methodology and is able to relay technical information into laymen’s terms so that I can fully understand my condition and its treatment. I am fully confident that I am being served with my best interest at heart. I strongly recommend Kimberly and the WAGI Gig Harbor office for treatment."
"There was minimal wait to see the PA. The facility was clean and the associates were professional and pleasant. The PA took time with me to explain the reasons for my visit. She addressed my issues and clearly explained the plan going forward."
"Great staff.... Thank you to Sarah who helped to get us right in.... And for the appointment with Kimberly Darcy... Thank you for your Care and suggestion :-)"
"Very pleased with the support from the team. The doctor seemed to anticipate our questions, answering them politely and in a manner to which much we could understand. Supremely pleased with assessment and follow-on recommendations. Admin staff cordial, professional and accommodating. Well done! Strongly recommended"
"All of my experiences with scheduling, preparation, treatment, diagnosis, and billing at Washington Gastroenterology - Gig Harbor have been positive. Everyone is friendly and professional. They usually know what questions I would ask in advance. All of their information is clear and complete."
"I am an RN and I was extremely worried about anything related to GI. But, I love Kimberely Jannison-Darcey. She is a good teacher and has calmed a lot of my fears. I am so impressed with the clinic that I have recommended it to 3 other people."
"The Gig Harbor office is the best! Always there to answer questions, and due to my health, sometimes answered same question several times without making me feel too silly about this. Not crazy about the limited local office telephone availability/accessibility, but I always hear back within 24 hours from someone, either portal or phone. I’m old fashion, and I like to choose my contact method. However, as my health is improving, I’m getting use to WAGI’s way. Thank you everyone at the Gig Harbor office!"
"I had a video appointment with Kimberly Darcie, the PA for WAGI. Even though it wasn’t in person I felt that I was able to communicate well and that she was attentive to my current health concerns. We were able to make a plan and she gave me the referral I needed to start the plan."
"Your office environment is calming. The receptionist was welcoming. Her communication was clear and direct. She gave me forms to complete as they were not sent to me beforehand. It would have been helpful if the form were sent so I could complete it at home. I did have to wait about thirty minutes after my scheduled appointment time. The medical assistant and the PA was cordial and friendly. I did not feel rushed. I understood the purpose of the visit. Overall a good experience Frank Addison"
"Staff are very efficient, friendly, and knowledgeable of medical practice in gastrology and procedures. Offices in Gig Harbor are close to Olympic Peninsula residents. (Though Hwy 16 busy rush hour traffic thru' Gig Harbor can be difficult.)"
"I have been seen at Washington Gastro for over 15 years.. They have been the the found what my problems are and the solutions to a wonderful life and I thank the so much!"
"Dr. Darcy, She is great. She listens to your concerns, understands how Frustering things are to me, and doesn't stop till we get answers. She takes the steps that we need crossing them off till we get where we need to go and solve the issue."
"My appointments with Kim Jannison-Darcey was always on time and helpful. She answered my questions thoroughly and made herself available if I had additional questions or concerns. She didn't make feel rushed and she made me very comfortable through my treatment."
"Very friendly staff & doctor's as well. Would good through this place again if I need any further procedures done. Ty to all of them for making this a pleasant experience!"
"The Virtual meeting was disappointing, I prefer face to face encounter. The Virtual lacks 1:1 reality. I am concerned with this upcoming invasive exam, especially since my PCP has expressed concern for an accidental of rupture of my colon given my age, 82."
"Kim ((PA) is the best. She presents options and throughly explains the consequences of each. My experiences have been the same whether it is a Tele health or in office visit. If I have any complaint it is it so difficult to get a timely appointment."
"I have been pretty happy with my experience with this office. I have seen both Dr. Brown and Kim his P A . I have lots of GI issues from hernis and ulcers and have felt confident about their understanding of this. It is part hereditary and partly due to an immune deficiency. So it can get complicated. But l the last time I saw Kim after waiting 6 weeks for an urgent appointment, and a26 page referral she just said it was probably from my meds.? I really don't think so and left feeling frustrated."
"Been with GI group for three years. Had nasty effective procedures that both times caught my pre-cancerous polyps before causing permanent damage. I’m very grateful for that."
"I had an annual follow-up video appointment with PA-C Jason Rogers and he was very polite, helpful, listened, and gave great advice. I then went into the office for labs and the office staff and lab tech are fast, efficient and polite. Overall great experience. No complaints."
"I had a Doxy.me telehealth conference on Thursday afternoon that was positive, to the point and all around helpful. The PA, Jason, was friendly and asked pertinent questions and gave good responses to my questions."
"Online- info was gathered about my meds and drug. Prior to MD visit. Call online went smoothly with directions provided. I will receive f/I appt and advice in my EMail."
"This was my first Telehealth phone conversation. The receptionists were so helpful and made sure everything was set up smoothly for the conference. They were so efficient in their job. The doctor was so helpful and was making sure I get the best care as possible!"
"I was very impressed with the professionalism shown by everyone at Dr Brown’s office. They were knowledgeable and straight forward, yet still treated me warmly and with understanding."
"I have been going to WAGI since early 2021. The staff and at least the doctor I see are wonderful. They are professional, understanding, listen to every word I say, and make sure I understand everything involved with the various plans and/or treatment I receive. Highly reccommend them to anyone needing their services."
"I really like the friendly and professional staff at Washington Gastroenterology. They are very helpful and knowledgeable. The app that is used is also a wonderful tool to make appointments, pay bills or leave messages and so much more. I would highly recommend Washington Gastroenterology."
"I just got a colonoscopy by Dr. Garrick Brown and his crew ; it couldn't have been better ! The procedure went great , and all the people involved, from the doctors,nurses, and techs, to the front desk, were excellent. They're all pros at their positions, and make you feel very comfortable. Thanks again !"
"AMAZING and very PROFESSIONAL . Had a procedure done here by Dr. Agrawal and I was very impressed with the great level of service I received. The facility is probably the cleanest and most advanced in the North West and the crew are extremely helpful and knowledgeable. I give them a five star across the board and will recommend to anyone in my family. Thank you... H."