Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Everything was almost great exept for my discharge. I do not remember Dr coming by other than the anesthesia doc but The nurse told me she did and I believed she did I probably was still very loopy. But when the nurse ask me to set up all of the sudden I only can see a circle of darkness around the nurse face and I told her that I was feeling really dizxy and al around darkness except her face. I started to lay back and she said do you want me to call ems ? I said I think is my Blood pressure and promply she said no your blood pressure is fine and she did not ket me lay back. Everything came back to normal quick but I felt that the nurse just wanted me out if there. I believed gor best practice dhe should have recheck my blood pressure. She had water for me but I ask if she could give me juice , she replied I had ask for water. I do mot remember that but she did gave me juice and by the way she took the IV while I was having my epidode. I just fell rush to get me out. I felt better after a couple of hours . The colonoscopy was ok, my intake nurse was grateful but my discharge nurse not si caring. thank you"
"The staff was very professional and friendly. Dr. Singson was wonderful. It was a good experience."
"I would like to share my experience about Dr. Singson. Any patient who goes in to have a colonoscopy goes in there blind. The fear if its going to hurt, being under sedation, and of course the results. I was informed of every step they were going to do an was made comfortable afterwards. The procedure took less than 20 minutes. My daughter was called by my nurse which was a big relief bc she had the same fears as me. She was told about how the procedure went , that i was already in recovery an would be called. Shortly to go to the back .The nurse exlained everything to my daughter an she was very pleased. I was told i needed to return in 5 years an i will moat definitely be going back to her."
"Fast and efficient. All Staff were very helpful and attentive."
"I’ve had the pleasure of being seen at Gastroenterology Consultants of San Antonio twice now, and both experiences have been exceptional. Dr. Zarema Singson is not only knowledgeable and professional but also incredibly kind and thorough. She took the time to explain everything clearly and answered all my questions, making me feel comfortable and at ease throughout the entire process. The staff, from the front desk to the Medical Assistants, nurses, and anesthesiologists, were all equally wonderful. Everyone I encountered was friendly, courteous, and made sure I was well taken care of. I really appreciate how they work as a team to provide top-notch care, ensuring that all my concerns were addressed and I felt supported every step of the way. Overall, I highly recommend Dr. Singson and her team at Gastroenterology Consultants of San Antonio for anyone needing gastroenterological care. They truly go above and beyond to provide a positive and professional experience."
"Easy process & great staff!"
"Efficient and good customer service. Dr. Singson is a good, patient doctor. One caveat, I had to wait for a bed before prepping my procedure so seems like the practice was a bit overbooked. Overwise, good experience."
"My two times over there have been very convenient except for the fact that I had to find a ride. It’s a liability thing that you have to find a ride. So anyway, when you’re finished with your colonoscopy, you’re not really that out of it. Anyway, singsong Has a really nice bedside manner and she tells you that what you have is very common. In my case, it was something apparently easy to treat because it only requires a zoom call after 30 days."
"I’m always grateful for Dr. Singson and her staff. I just wrapped up two more procedures with them. They are always efficient, professional and answer any and all questions."
"I am truly pleased with the care I received from Dr. Singson and her staff. I was very nervous about my procedure and they made me feel very comfortable. I would highly recommend this team. Excellent!!!"
"Very professional and kind."
"The whole staff and Dr. Singson were absolutely the best. Professional, personable and so pleasant. Appreciated Dr. Singson taking the time prior to my procedure to meet and chat with me with any questions or concerns. Everything went as explained and timely. Very pleased and satisfied patient."
"As usual, the experience at Gastroenterology was very positive. Dr. Singson is knowledgeable, caring, and friendly. She cares about her patient(s). Her staff provided excellent customer service. I highly recommend her for colonoscopy procedure. Because of her caring nature, I felt at ease throughout the procedure."
"Dr Singson was really great and professional. Everything went very smooth and quick. Everyone was very nice and attentive."
"From the moment I walked in, every one I met from the nurses, Dr. Singson, I felt very comfortable and safe and my stress level disappeared. That is very important to me. Thank you all for being so kind and attentive."
"Dr. Zarema Singsong is a excellent Dr."
"Thank you to Dr. Singson and the entire crew. The experience at the office was very quick, from check-in to going home, and everyone that helped with the procedure was very informative and compassionate. Office was nice, as well. : )"
"Professional, thorough, kind."
"Dr. Singson is knowledgeable, empathetic, and listens to patients concerns. She explains in a manner that is understandable."
"Dr. Singson and her staff are incredible. Everybody made me feel so at peace before my procedure and I Couldn’t have asked for a better facility to have my procedure done"
"Dr. Singson uses the utmost professionalism and I am convinced has a pair of angel wings under her scrubs. My procedure went so far above and beyond what I could have expected. Her team was top notch and made me feel very comfortable and confident in their abilities. I highly recommend her!"
"I have been going here since 2016. This is a very nice clean place and staff is extremely efficient and highly trained. Dr. Singson puts you right at ease and when you're complete, she personally comes in and speaks to you. I highly recommend."
"I appreciate the attention and explanations from Dr. Singson. She is very nice and made me feel comfortable along with all the support staff. The prep wasn't as bad as the last one 5 years ago as well, because it was a 2-part prep. Thank you for making an unpleasant procedure pleasant."
"Dr. Singsong was an excellent physician in the short timeline we met. She was good on explaining what had to be communicated."
"Staff was excellent. Perfect care. Dr Singsong is a rock star!!!"
"Dr. Singson and her team are very professional, compassionate, caring, and their patience with my questions before treatment was and is sincerely appreciated. I trust Dr. Singson and her team."
"I would recommend Gastroenterology Consultants of San Antonio to anyone. Excellent facility and Dr. Singson provided excellent care."
"Dr. Singson, her medical assistants, nurses, and staff were 'very professional' and very comforting. I was having a colonoscopy. It's not a procedure that I am very relaxed having done, however, these medical professionals made me feel relaxed, confident in their care, and showed I was not just another number coming in for a procedure. The medical staff, was constantly checking in on me while I was being prepped and after the procedure was finished. Above all, I was shocked to get a call from Dr. Singson a day after my procedure just to check in on me, and that topped it off!! All the extra effort the doctor and her medical and office staff gave me is why, if I ever have to go to this specialty again or have a friend ask for a reference, I will contact Dr. Singson!!! In my book, that's what makes an outstanding medical group!"
"Dr. Singson is the best! And the staff and how organized they are is all first class."
"Dr. Singson is an excellent doctor. I highly recommended her. I also want to say thanks to all of the staff from the front desk to the techs and the nurses. They were all very patient and kind."
"Dr. Singson and her team are very professional, compassionate, caring, and their patience with my questions before treatment was and is sincerely appreciated. I trust Dr. Singson and her team."
"Every thing went well. Except that dr came to talk to me while I was still out. I asked to be talked to when my daughter was present, that way I know she would tell me what ever I didn't remember. Yet the Dr came to talk to me while I was still out. According to nurse i was awake. I do not remember being told my results"
"Absolutely perfect appointment. Dr. Sinsong is very thorough, personable, and helpful."
"Dr.Singson has been my doctor since 2017.She is very professional and courteous. She listens to me and is awesome at explaining plan of treatment.to me. Norma her Medical Assistant is such an asset to Dr.Singsong. If I had questions After I leave the appointment Norma will get the answer! I would highly recommend Dr.Singsong and the clinic."
"It's always a pleasant experience when visitingthis office."
"Dr. Zarema Singson and the staff are the absolute best in San Antonio! I've been coming to Gastroenterology Consultants for well over 15 years now and will never go anywhere else because I am taken care of with care, kindness and efficiency which is important to me."
"If you need Gastrointestinal help. Dr. Singson and her team are the best! Excellent bedside manner. They are friendly, caring, and outstanding people. This office has been great during my visits over the last couple of years."
"She was very informative and was a quick waiting, and was very helpful and took care of my problems!"
"Always amazing both staff and Dr Singsong."
"Pleasant experience. Every step was explained prior to the procedure and everyone made sure I was comfortable."
"Dr. Singson takes the time to listen and discuss any issues. I always leave appointments with her feeling comforted that a good knowledgeable doctor is on my side and working with me as an advocate in my health journey."
"Dr Singson and her nurse are great. Dr Singson is so knowledgeable and provides easy-to-understand explanations. Thank you for a 5-star health care experience."
"The staff are extremely professional from admission through recovery. I trust my care to this practice & highly recommend Dr. Singson."
"Dr. Singson is very knowledgeable and experienced in GI medical field. She gave me the most suitable advice based on my feelings and examination findings. She is consideration and very kind to listen to me."
"Prompt clear communication about expectations made my appointment run smoothly. Thank you for all the reminders and support for my colonoscopy!"
"Office personnel was pleasant and professional. Medical team was well trained and explained the procedure very effectively. I was made aware of the diagnosis and possible side effects. Bottom line, I was very pleased with the procedure and staff. Would highly recommend them to anyone."
"Dr singson is amazing, friendly and super sweet! Will defiantly use her again in the future."
"In and out in an orderly fashion. Everything qas explained well and follow up was on point. No issues."
"You don't even have my correct name. I remarried five years ago. I'm now Janice Montoya.."
"Dr Singson is the best. She's kind, professional, and caring."
"Dr Singson was very attentive and listened to all of my concerns. She was proactive in treatment and provided me with a lot of information during my visit."
"Dr Singson is outstanding! She and her staff are friendly, informative and nice to deal with. They respond promptly."
"I had a great experience from start to finish. The staff was nice and seemed genuine. Each person in the process explained what was taking place and what I could expect. A pretty quick process considering."
"Everything was GREAT!!!"
"The staff that took care of me was exceptional! From the moment I checked in, to the moment I left, everyone I dealt with was professional, efficient, and caring. I felt listened to, taken care of and reassured. I was impressed and thankful for the doctor and her team."
"Dr.Singson is very compassionate and takes the time to explain what you need to know I really enjoyed our time together for the appointment Thank you for your time"
"Everything went very smoothly. This time I took the pills instead of drinking of liquid. So much better."
"Everyone was friendly and courteous. They made a stressfull situation very comfortable. I would highly recommend Dr. Singson."
"Very competent! Explains care and procedure thoroughly and compassionately. I totally recommend her!"
"the doctors, nurses and front desk staff were very polite and courteous and professional. I had a wonderful experience. Thanks to all of you!"
"Amazing doctor!"
"I had a very good experience. I was treated with CARE"
"Dr. Singson is wonderful...most professional GI doctor i have ever been under the care of...her professional demeanor & incomparable bedside manner is only exceeded by her beautiful personality.. a M.D. par excellence"
"Received great care!!"
"I was courteously welcomed and my visit with Dr. Singson was informative and reassuring."
"I had a very good experiences with Dr. Singson. She is kind and listens to her patients. The staff are good about providing information and giving messages to the doctor. I have been with her over 6 years. She is there for me."
"Because of past experiences with the procedure from a different facility and physician I was very apprehensive. However, everyone was very caring and supportive. They listened and adjusted their precautions and treatment accordingly. I’m in awe of Dr Singson, the nurses, and Dr Fritcher (anesthesiologist)."
"I was not only impressed with the thoroughness of Dr. Singson prior and post procedure, but the entire staff and facilities are worth this review. We recently moved to SA and I booked based on reviews. I'm glad I did. I felt safe, secure, and taken care of."
"Dr. Singson was very thorough and professional. I highly recommend Dr. Singson and GCSA."
"Wonderful, efficiently managed practice! Very busy, but all of the staff took time to explain things to my satisfaction. All folks there were pleasant, courteous, and cordial. They made me feel comfortable. Also, the facility is nice and very clean. Dr Singson is a very competent physician. This was my third procedure by her, and I trust her to do right thing during the procedure and afterwards! I had no problems after discharge. The anesthesia was superb!! This practice is but another example that we are fortunate and blessed to have excellent health care providers and nice health care facilities in San Antonio! Alan Wheeler"
"I was not only impressed with the thoroughness of Dr. Singson prior and post procedure, but the entire staff and facilities are worth this review. We recently moved to SA and I booked based on reviews. I'm glad I did. I felt safe, secure, and taken care of."
"Dear Dr. Singson & Staff, I have been very pleased with the excellent care I have received from Dr. Singson and her staff over the past years. She is thorough and kind, everything you want and need in a gastroenterologist. She inspires your confidence with her vast knowledge and experience. Her information of your procedures & aftercare are understandable, follow-ups are on time and dependable. Her office & appointments are well run with courtesy. Her staff is friendly & caring. I am thankful to be under Dr. Singson's care & recommend her to anyone seeking a doctor in her field. Thank you Dr. Singson! Lila Phillips"
"Outstanding, professional, friendly staff & doctors. Only place I’ll go"
"My visit seeing Dr. Singson was clearly outstanding! She reviewed my gastroenterology needs, and she was professional and personable. I left the center feeling I could trust her with my medical concerns. She explained well and provided excellent patient care. I feel confident and happy I chose to see Dr. Singson. Also, the staff and Dr. Singson's assistants at the Hamilton Wolfe center provided quality customer service. Thank you! Blessed."
"The process at this doctor's office was very efficient! I was notified in advance about what to do before office visit and was sent information on what to expect. After procedure I had no issues to report. I would definitely recommend Dr. Singson for future patients!"
"Dr. Zarema Singson, the medical team, and the front office staff at Gastroenterology Consultants SA are topnotch. Their caring, compassionate, approach to patient care, and the warm and friendly atmophere really put me at ease. I appreciate also the efficiency with which they operate. I was in and out for my procedure in very little time."
"Dr. Singson and her staff were amazing. They were attentive and very professional. I was a bit apprehensive, but the doctor and anesthesiologist put me at ease and were very caring. Thank you!"
"Dr. Singson and all staff were very profession and reassuring. Excellent care and treatment."
"Great Experience was fast in and out service."
"I am totally happy with every aspect of my treatment experience with Dr. Singson. Over the years, I have been treated by about a half dozen different GI doctors, and she exceeds each of them in every area. Her staff is responsive; she is always on time; she is unhurried in our clinical encounters; all my questions are answered; and all my concerns are addressed. She is an excellent doctor."
"Dr Singson and her office are the epitome of professional, personal, and efficient! The office and surgery center are a well oiled machine that puts the care of their patients at the forefront!"
"I was nervous going in but, everyone was very nice, and professional. It made me feel more comfortable. Dr Singson helped put me at ease before and was very courteous in explaining my results when I woke up."
"Dr was very kind to me while discussing my low iron. We decided to wait until I get blood test back next week. For following up"
"THE EXPERIENCE IS NOT ONE I EVER LOOK FORWARD TO. IT IS A LITTLE NERVE RACKING TO SEE HOW SO MANY ARE RUN THROUGH THE PROCESS EACH MINUTE - IT'S LIKE YOUR ON A SPEED BELT AND THE WORDS "NEXT", "NEXT" CAN BE HEARD DOWN THE HALLS. HOWEVER, AS IT TURNS OUT, IT WORKS AND I FEEL MY TURN WAS DELT WITH SPECIAL ATTENTION."
"I have been going to Dr. Singson since 2017. She has performed 2 endoscopy procedures and 1 colonoscopy since then. I am extremely thankful for having become her patient. As busy as this office gets, Dr. Singson takes the time to listen to you, to your thoughts/concerns and she doesn't just brush them aside, you can tell she values the patient's opinion. When I have had issues, she's literally just a phone call or portal message away. When I had some issues after my colonoscopy, which were more me worrying over things, Dr. Singson herself called me to respond to my concerns, and she was so patient and so kind. I recommend her to everyone."
"I have been seeing Dr. Singson for years and can not say enough good things about her and the GCSA. If you're looking for a place to feel secure in your treatment, I would highly recommend GCSA and Dr. Singson."
"My experience with Gastroenterology Consultants and Dr Singson was excellent. The nursing staff is wonderful. One of the best experiences I have had. I really liked the calm environment in the procedure room!"
"Absolutely love Dr. Singson. She listens to my complaints and gets me the help that I need! I would 100% recommend."
"ALL PROS IN EVERY ASPECT OF THE PROCEDURE THE WHOLE TEAMS KNOW HOW TO TREAT THE PATIENT AND KEEP AT EASE. THE CHECK IN IS DIFFICULT TO STAND IN LINE FOR OVER 30 MINUTES AND MOST OF US HAVE OTHER ISSUES WITH KNEE PROBLEMS ECT."
"Dr. Singson was personable and very informative on the procedure and the results after."
"Colonoscopy and endoscopy ran exceptionally smoothly and rapidly, recovery was fast and easy. Dr. Singson is an expert."
"Everyone was so friendly and caring. This was my first encounter with Dr. Singson and I immediately felt comfortable and trusting that I was under the best of care. Smiles and great attitude count for so much. I received my results right of way. Thank you for all the care you provide!"
"Had a colonoscopy done and Dr.Singson and the staff made me feel at ease . I was a bit nervous. Everything went smoothly. Very professional!!!"
"Dr. Singson and her staff was absolutely wonderful. They were very thorough and wanted to make sure I was comfortable and all my questions were answered."
"Dr Singson is knowledgeable and considered my concerns that so far no other doctors could find out what was causing my spasms. Right away I had further test. Although test were very uncomfortable her associate who did the test made the test tolerable. Encouragement and talked me through the test. I’m still under Dr Singson care and feel she will find out what is happening to me."
"Dr. Singson is the best. I trust her completely. The process for the procedure was perfect and timely. BEST."
"I really appreciate the staff working me in after a schedule mixup. The procedure went very smoothly. Staff and physicians were pleasant and efficient. Thanks to all."
"First of all, I was pleasantly surprised that I did not have to wait for a long time (as is the case in so many doctors' offices) before my name was called. Secondly, Dr. Singson was great. She told me about all the options I have and dealt with me with kindness and compassion. And the woman who helped me set up future appointments after the visit was very patient and helpful to."
"I had an awesome experience"
"I was worried but from the time checked in to the time I left . Everyone was amazing, professional.Dr. Singson thank you !"
"Concerns for ones health can cause great anxiety-however when deciding to choose a qualified and caring doctor the anxiety dissolves into trust-That being earned with the wonderful experience and quality care I received from this doctor and her staff!!!"
"I was in and out pretty quickly, the staff was plentiful and very helpful. Definitely going back for their professionalism"
"Absolutely love Dr. Singson. She listens to my complaints and gets me the help that I need! I would 100% recommend."
"This is my first time to visit the place with Dr. Zarema Singson, and I love her and the place. The place is full packed. Dr. Singson is very thorough and a very good doctor. She listens attentively to all your complaints and address them. She is vey likeable. I am well pleased with my visit. I would definitely recommend her to all my Filipino friends and relatives."
"I WAS VERY HAPPY WITH THE CARE AND SERVICE I GOT."
"Very good service very professional and explains everything that’s going to happen and for results. Great service."
"Dr. Singson is the BEST! I always have 5 star experience with her and her office and know that she has my health and care as top priority."
"I opted for a telephone visit and Dr. Singson was very nice to accommodate my request. The appointment was quick and easy . I Love my doctor and this practice! Everyone is great and so helpful!"
"This is a very organized and people friendly area. They make sure they inform you before you leave and when you leave. They are an amazing group. Thank you 😊"
"GREAT JOB from top to bottom everyone !!! THANK YOU"
"I had a colonoscopy and had a very smooth experience. All staff were respectful and courteous. Everything was explained to me and answered any questions I had. Dr. Singson was very professional. I’ll definitely be back to this location."
"Very nice! Patient and understanding"
"Very knowledgeable and caring. Explained everything very clearly so I understood my options."
"From the staff at the front desk to the nurse who is dr singson’s assistant everyone is simply great , very professional and helpful! As for the doctor herself she is wonderful! I’ve been seeing her for years and she did my colonoscopies and endoscopy and I couldn’t ask for any better care! Best choice I made and I thank my gf for telling me about her…. Plus I got a few of my friends to see her also !"
"Dr Singson was very caring and compassionate. She will spend whatever time you need with her. She rates the highest in my opinion."
"Dr. Singson was very patient and let me explain my symptoms and history. I waited less than a minute to get into see her from the time I sat down. She was very kind and easy to talk to. Highly recommend her. -Jeff"
"Caring MD. She listened to me! I truly appreciated that most of all."
"Dr. Singson was a model of professionalism, guiding me through the colonoscopy and what we saw on the monitor. She accommodated my non-anesthesia procedure and made it very comfortable for me."
"Very satisfied, everyone treated me very well and friendly. My doctor was excellent, she went thur all the information needed to know .Excellent."