Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"From receptionist (first impression) to the nurses(all of them) to the anesthesiologist and the guy directing me on the table to Dr Chen. All we’re very nice and professional. Put me at ease.Explained everything they were about to do. After procedure Dr Chen came over to explain what he found. Would give this office more stars if I could. I highly recommend this facility. Thank you all for a pleasant experience considering what I was there for. Ha ha."
"I was extremely happy with my visit. I was seen by the doctor more quickly than any other doctor's office I've been to. And, Dr. Chen was very friendly and so knowledgeable. Every person working in the office were so nice and very helpful."
"Staff was very nice and understanding to me."
"Staff was wonderful, receptionist set the tone for the whole experience, she was wonderful!"
"Concerned, asked pertinent questions and very respectful. Extremely nice."
"Very professional experience. Nurses were extremely supportive"
"The staff are very pleasant which certainly calms your fears about the procedure you are about to undergo."
"This was my first visit to Dr. Chen & it certainly won't be my last. He was kind, explained everything about my treatment plan to me & my husband & I left feeling like we had finally found someone who listened & provided me with help! I would absolutely recommend him to anyone who needs GI care. All of his office staff were great too!"
"Excellent care very friendly"
"The staff was great. Dr. Chen was thorough. Sara was great."
"Dr. Chan has given me two colonoscopies, and I am impressed by his professionalism and bedside manner."
"Profesional and courteous."
"Dr. Chen and his staff were very friendly and very professional. I can’t say enough about them, and I wouldn’t hesitate going back to them."
"Dr Chen and his staff are so nice and helpful. They explained everything to me and made my procedure quick add un-intimidating. The follow up call the day after my procedure was such a nice and personal touch too!"
"He is a very awesome man. He cares about his patients and wants to get to the root of the problem. I would recommend him to everyone I know."
"Dr. Chen has been performing my colonscopes many times throughout the years, and I trust him 100% with my health. He is extremely knowledgeable and his bedside manner is terrific!"
"Very through with questions and details. Made visit giving time to answer any questions that I had."
"Everyone was friendly and helpful. My procedure was done on time and the Dr. Chen was there to talk with me when i woke up. Great place, always same good service!"
"Entire staff was great. Couldn't have been any better, considering you go in nervous for a colonoscopy. The experience itself was good also and everyone cares about your concerns and comfort."
"Dr Chen is very professional and knowledgeable. He provides excellent care to his patients."
"Very professional. Gave me all my instructions before and it was easy to follow. The procedure was very quick"
"It's a friendly atmosphere where you need to go to take care of stomach issues and abdominal issues they're very friendly"
"Never a looked forward to event was handled by Dr. Chen and staff if a timely and professional fashion!"
"Very good service, everything was explained where I could understand and everyone was very professional."
"Cholonoscopy isn't fun but the prep was much easier than anticipated. Upon arrival the nurses were caring and informative. The procedures were done professionally and results well documented. Great experience."
"My experience was very professional, yet caring. When it’s your health you want trained medical staff but you want staff who truly understand what you are going through emotionally and mentally. Dr Chen was wonderful and I highly recommend him."
"I've had Dr Chen 2 times in 6 years for colonoscopy. The office staff and nurses were all friendly. Recommended highly."
"Very good doctor"
"Overall the procedure was professionally handled by the doctor and nurses. However, I am still waiting to hear about the results of the exam."