Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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"Everyone in this Doctor Office are very professional."
"Dr Lyles is wonderful. He has an excellent bedside manner, is knowledgeable and thorough"
"This review only contains a rating"
"Friendly and efficient office staff. Dr. Lyles was extremely personable and took the time to answer all of our questions."
"Very nice and friendly staff!!! Dr Lyle's was very kind and caring.. I would recommend him to everyone."
"Dr. Lyles was very professional and kind. As busy as most physicians are, he answered all my questions and concerns without making me feel rushed. I was referred to Dr.Lyles by my primary. If you’re looking for a gastroenterologist, I highly recommend that you see Dr. Lyles!"
"Thé very best doctor in DFW—
Highly recommended!"
"Dr Kyle is so very personable. He sits down with you and talks to you like he has all day. Not at all hurried, asks and answers questions, and always makes me so comfortable. He gets a 5 star rating. Highly recommended."
"Timely service, great q&a about issues"
"Dr. Lyles is warm, friendly and easy to talk to. I highly recommend him."
"Everything we ask was delivered"
"I don't think it could have gone any better. The entire team did an outstanding job. They couldn't have made it any easier. Thanks Team Lyles! Until next time....."
"The entire staff is awesome! They are professional, kind and respectful."
"My face to face with Dr. Lyles was terrific. He asked many questions and gave answers to my concerns. He explained how long the procedure would take. I was able to schedule my procedure when I wanted it. Everyone in the office was extremely courteous."
"Dr. Lyles is the best doctor I've ever seen. As every other review states, he is very empathetic and a wonderful listener. He will listen to your concerns and work to find a solution that is best for your needs."
"Dr Lyles has the best “bed side manor”. He makes you feel so heard. He is the best!!!!"
"Dr. Lyles was professional personable listen to everything I had to say reassured me everything was gonna be OK and he was funny he’s the best"
"Very thorough and very personable. I highly recommend!"
"Dr Lyles listened attentively to all of my concerns. He made me feel important and genuinely cared about. I trust him completely with my medical needs. Thank you."
"Dr. Lyles has handled colonoscopic surgery for me three times over the years, and every time he did an exceptional job. And I recovered almost immediately after each surgery. His support staff was also exceptional, from the moment I entered the facility to the moment I left."
"Doctor Lyles is a excellent doctor. I had both procedures done the same day last year. He took care of my indigestion problem. The follow-up this year was done with no problems. He asks questions and then he LISTENS. I highly recommend him. His staff is professional and polite."
"Dr. Lyles has a wonderful bedside manner. He takes time with you, listens to your concerns, and answers all your questions. I feel he genuinely cares about his patients, which is refreshing in this day and age."
"I met Dr. Lyles for a pre-C screening. Extrmely personable doctor."
"Great office. Staff and dr are excellent!"
"Dr. Lyles is very professional and explains in detail about your condition and what to do to correct the problems you are having. Highly recommend"
"Both my sister and me have been patients of Dr. Lyles for 8 years and have always had good experiences. He's performed 2 colonoscopies on each of us, along with other GI procedures and has given us excellent care. The best thing about dr. Lyles besides his obvious skills in diagnoses and treatments is his interpersonal skills--"bedside manner". He truly cares about his patients and takes time as needed to talk easily about your issues and to explain details so you can understand. I have been very pleased."
"I find Dr. Lyles very knowledgeable in his field. I have recommended him to my family and friends."
"Very detailed with my care. Extremely good beside manner."
"DrThomas Lyles is one of the nicest easiest to talk with Dr I have had in63 years. His staff,especially Shannon is so professional but have that family touch. He take special interest in ever question asked. 10 on every scale"
"Friendly, nice, knowledgeable, caring. He listened to me with patience because I was on a lot of pain meds and having a rough time. Yes, I sure would recommend him. And it didn't hurt that he was neatly dressed and handsome!"
"Dr. Liles cares about his patients and their well-being. He listened to everything and is enthusiastic to help."
"Wonderful doctor and other attending staff. Dr. Lyles is kind, thorough, and gets back to his patients in a timely fashion."
"Dr. Thomas took his time to talk to me and suggest a solution to take care of my health concern."
"It was a very easy going procedure and made you feel at ease. Dr. Lyles is great!"
"I've been referred to over a dozen specialists during the last seven years. No one listens as well as Dr Lyles. He is my favorite doctor and I like all of my doctors. He has reviewed the results of all of my gastroenterology-related procedures and discussed his observations with me.to the point that I feel thoroughly satisfied with our health assessment and treatment."
"If they slowed 6 stars I’d give him 6!
Dr. Lyles is GREAT at what he does. All around good good, very personable and easy going. I’m glad he’s fairly young so he’ll be around a long time.
The medical field has a hood one here!
Keep up the good work."
"I would recommend Dr. Thomas Lyles and his staff to anyone who needs his expertise!!! They are absolutely professionals and help you to feel comfortable and confident about your treatment!
I am absolutely relieved and unstressed about upcoming procedures! Thank you all sooooo much!"
"It’s my first time…and I’m very happy with the consultation. Dr. Lyles listened to every single concern I had and he had a response to each one of my concerns. He listens very carefully to his patients and explains in details about the procedures he highly recommends or best fits your situation."
"Our visit with Dr. Lyles and the staff was really friendly and informative."
"Dr.Thomas Lyles listens and hears what the situation is and does a thorough service to reach helpful results. His bedside manner is stellar.. I would highly recommend Dr. Lyles. His Partners are grand too. I thank you Dr. Lyles."
"Professional group"
"Doctor Lyles is amazing at what he does, super easy to talk to. I’m grateful for all he has done for me."
"Always professional and really takes the time to listen to my concerns."
"Both Dr. Lyles and office staff are very professional, and I was treated like a person with medical concern, not just a number. Greatly appreciated."
"Dr Lyles and his capable staff gave me the best of care during my recent procedure. I would give him the highest recommendation."
"Dr. Lyles is very thorough and really cares about his patients. He doesn't give up if there is a problem and keeps on until he finds the answer. Very polite and professional. I would highly recommend him."
"Dr. Lyles was so courteous and professional. He put me at ease going through the colonoscopy procedure for the first time.
Thank you so much,
Ibrahim"
"Friendly and expert care. Listens and provides clear information
to questions. Could not ask for better!!!"
"Dr Thomas Lyles Is extremely compassionate and takes his time with me at every visit. He has helped me with my condition and is interested in my details when I visit for my annual check ups. He is a very professional kind person and I would recommend him highly to anyone with gastrointestinal issues."
"Dr Lyles takes the time to listen and address your concerns. He is very professional, easy to talk to and has a compassionate bedside manner too."
"He was our life saver. It was few days to new year the issue was so complicated but he arranged everything in just a minute lab,CT scan ,colonoscopy. He was so patient listening and kindly addressed what we have to do . I am so blessed to find you Dr,Thomas world need more Dr's like you 🙏 ❤"
"Such a nice Doctor and I trust him with my care"
"First consultation with Dr Lyles was great! He and the staff are friendly and willing to answer any questions."
"Such a clean and caring environment! I would encourage ANYONE in need of help to identify root cause of GI issues to see Dr. Lyles!"
"Very professional and took time to LISTEN and then ask follow up detail questions; starting with the most cost effective testing first."
"I felt the Dr. Lyles took the time during medical consultation to actively listen to my medical concerns and make referrals for labs and prescriptions immediately following my visit. This was my first time seeing him and I felt welcome to be at the office as a whole. This put me at ease for the medical procedure that I need to have done. Thank you for providing awesome service sir."
"I couldn’t have asked for a better experience. Dr. Lyles and his staff were so kind and attentive. It was my first time seeing Dr. Lyles and he took the time to get to know me and discuss my issues. So thankful that I was able to schedule my appt. so fast and end up with such a wonderful, caring doctor."
"DR. Lyles is an excellent doctor. He takes time to explain my health issues. I see him different from other doctors. He has the heart to heal rather than money as the majority who do when they attain a doctorate degree"
"Dr lyles listens and take time w/you"
"Always treated top notch/have had great experience in several procedures."
"Dr. Lyles is excellent. Helped guide me through a cancerous tumor several years back and continues to provide excellent care."
"Dr Lyle was a life savor! I went to him in 2019 when my stomach issues/ibs/gastritis got the point where I was in pain about everyday. We did a lot of testing and we found a medication that worked for me and basically brought my life back after constant pain/not being able to eat most foods. I was blown away by how attentive Dr Lyles was and how much time he took to listen and ask questions. It’s clear how much he cares and I’m so glad I chose him to go to!"
"Staff and Dr. Lyles could not have been better! See you in ten years."
"The office staff are caring and helpful. Dr Lyles is professional and friendly all at the same time."
"it was a great visit"
"The best doctor in Bedford."
"Dr. Lyles is attentive and patient. He sits down and really pays attention to what I have to say and answers all of my questions. He works with me to find solutions that work for me."
"everyone seemed very nice and DR Lyles explained everything to me very well and i feel like he really cares about his patients ."
"Dr Lyles and his entire staff was very caring, kind and knowledgeable while taking care of me. I would definitely will recommend them."
"Appointment was right on time. Discussed all pertinent information concerning my health. I would highly recommend."
"The staff was very prompt...very friendly...helpful....thank you for your services for me"
"Very pleasant and helpful"
"Great experience. Would definitely recommend. My wife already asked her Doctor to refer her to Dr Thomas Lyles, MD. Doctor Lyles was awesome. Staff was also great."
"Dr Lyles , is a very caring and understanding doctor . He really cares for his patients. I would highly recommend him . His staffs are wonderful. Nice and professional"
"This is my elderly moms Dr.. He's very nice. Listened carefully to her. The staff was helpful getting us started."
"Dr. Lyles provides compassionate care and handles difficult/embarrassing conversations with ease!"
"I have been treated previously by Dr Lyles and was happy that he could take care of my present needs. He and his staff are well qualified and professional."
"Dr Lyle and his staff are wonderful!
They are kind, they listen intently, and truly care about you."
"I have been a patient of Dr. Lyles for what seems like 5 years. I put off a procedure for a number of those years but wish I would have gotten it done sooner. Recently went through with it and within a few days after the procedure Dr. Lyles had a good grasp on my underlying condition. Now I'm on medication and it's helping. Glad to finally have a better idea of what was giving me so many issues over the years."
"Great Dr . He has very good bedside manner and is not in a hurry to rush you out of the office and answers all your questions . I would highly recommend him. He also has a great staff behind him to very nice and professional."
"Dr. Kyle's is a great person and very capable health professional. I highly recommend him to anyone needing his specialty services. He is very considered, thorough and addresses every aspect of the patients diagnosis. He is understanding, listens to the patients and has a very pleasant personality."
"Dr. Lyles is very Professional, and personal, and spends enough time talking with you and answering your questions, not a rush in and out kinda guy. He always reviews your chart before coming into the room. I would definitely refer anyone to Dr. Lyles, he is an awesome doctor. He makes you feel comfortable in his presence."
"I had my first visit with Dr Thomas Lyles and he has wonderful communication skills. I felt the staff was all very friendly. My appointment was on time and easy check out. Have colonoscopy scheduled and hoping all goes well."
"I have had a very good experience with Dr. Thomas Lyles and his help. Everyone that I have had contact with was very polite and helpful."
"Very satisfied with the doctor and staff. Very efficient and professional."
"I was referred to Dr Lyles and I am glad I was. Soup, broth was about all I could eat. Anything else and I would swell up. Thanks to his expertise I am able to eat again. Yes, my portion sizes are smaller. But, I am not in pain and not swelling up.
Thanks Dr. Lyles
Pat Coyle"
"Great MD. Awesome office staff. I would recommend DR. Lyles to family and friends."
"Straight forward processional diagnosis, advice and treatment. Personal attention and courteous handling by staff. Highly recommend Dr. Lyles and his practice."
"Office Staff very nice. DR.Thomas Lyles very good and patient doctor answered all my question very professional"
"My wife and I went together. I talked about a colonoscophy and she discussed one coming up. Dr. Lyles has checked me for problems that took me to the emergency room twice. He did a great job and we both respect him and trust him."
"Great doctor, great bedside manner, very engaged with each patient. My wife and I both saw Dr. LyLes and both had colonoscopy screenings. We can’t say enough about his personality and professionalism"
"Great experience. Nothing but good to say about Dr. And his staff."
"Dr Lyles and his team have been amazing . My first time visiting his office , they explained the process and even offered payment plans in office . During my visit , Dr Lyles explained the procedure to me in a way I can understand it . Being nervous and not knowing what to expect , it was over before it even began !! The best sleep I’ve ever had in my life to say the least . The only upsetting thing was waking up , I felt like I could of stayed there the whole day ! I urge many to undergo treatment . It’s painless . I will refer friends and colleagues to him any chance I get . He gets 5 stars !!! Wonderful and friendly doctor ."
"Great Doctor and excellent services from the staff"
"I saw Dr. Lyles because my other doctor had retired.
I was extremely happy with my experience with him. He took the time to discuss some issues that I was concerned with and made me feel like I was his only patient that afternoon.
I
Highly recommend !!!"
"I feel so blessed to be a patient of Dr. Lyles, he is a very good doctor, very kind, compassionate, spend time with you, and very competent. I feel very confident with his accurate diagnosis. And all of his staff is very friendly and professional. Thank you to all of you, wonderful experience!"
"Dr. Lyles is empathic and he LISTENS. The front office staff and billing department are both patient and polite."
"Dr. Lyles is very professional, and his bedside manner is top notch. He is incredibly kind and understanding, and I actually feel as though I am being fully heard out when speaking with him. Would highly recommend to anyone seeking a good GI. Thanks Dr. Lyles!"
"Great physician and very attentive!"
"Considering how sick I was when I first visited he was very prompt, thorough, and attentive. I go for my second visit in a week. So far they have kept me informed via phone with all my test results and returned callas quickly. Thinking I made a good choice when I chose him."
"Dr. Lyles is a very pleasant doctor. When I told him my problem I felt he knew what my issue was and kept me calm when explaining the procedure I needed to have done. On the day of the procedure he again was very pleasant keeping me calm again and after the procedure he explained what was found to me and my wife and let us know what to expect as far as the results in the next few days. I am very happy with Dr. Lyles!"
"Dr Lyles was very kind and patient. He didn’t seemed rushed and took the time to answer all my questions. The office staff and nurses were great as well."
"I could not be more impressed with everyone I came in contact with at Dr. Lyles. From the initial office visit to the follow up phone call after the procedure everything that would take place was explained in detail. Everyone was super polite and friendly and I actually enjoyed my visits."
"Dr Kyle's is awesome"
"I have used Digestive Health Associates for over 23 years. The doctor my husband and I was using is retired now, but he saved my husband life by being a very through and caring Doctor.
After his retirement I chose to use Dr. Lyles and have not regretted that decision. He also is very through and I respect that. He is very caring and a capable doctor. I would recommed him highly to anyone. The staff at his office is also very caring and helpful."
"Fantastic first visit with Dr. Lyles. He was friendly, professional, and listened intently while I discussed my issues. He asked questions pertinent to my issues in order to glean the appropriate next step. His office staff was also professional and friendly. I see him again Tuesday and am confident I am in good hands."
"Dr Lyles is attentive and kind. When you’re with him, he is completely focuses on you, your concerns, and solutions. I appreciate how Dr Lyles doesn’t just find a “medicine” to patch a symptom but is committed to finding a true solution. I feel like I am a partner with him in my health. Thank you Dr Lyles."
"Dr Lyles is great! He listens and does everything he can to help find out what is wrong with you and correct it. I couldn't be more pleased with my experience with him and his staff. Highly recommend!"
"Dr. Lyles and entire staff were very helpful and explained everything! Thanks to all"
"Outstanding gastroenterologist and a very personable and caring physician!"
"I'm usually not big on "5 Star" ratings. But this medical group is consistently kind, friendly and patient with medical questions."
"I would recommend Dr. LYLES to anyone needing his expertise in his field of work. I have had several doctors over the years and I absolutely think he is the best one I have ever had. He knows his line of work very well and has great bedside manners."
"Dr. Lyles is fantastic, extremely personable, and professional all the way! Also the staff at the endoscopy center were fabulous as well! 1st class people all around. Got in and out on time as scheduled and no long waiting rooms etc. Highly recommend!!!"
"Wonderful experience. He listened with my problems with concerns. Highly recommend.10 STARS"
"Very excellent overall experiences from scheduling my first appointment to my first visit to the follow up visits.."
"I believe that Thomas Lyles, MD is one of those exceptional positive medical professionals. At my first meeting with Dr. Lyles, I found that he listened to my concerns, he explained the procedures and the previous tests result. After the hospital procedure was completed, he carefully explained what had taken place and what were going to be the next steps.
I was very pleased with my experience with Thomas Lyles, MD. I know that I can be a hard critic and combining that with an attitude of my innate crankiness with a first visit into the unknown the result can be much less than pleasant. This time (my first time with Dr. Lyle) was a world away from any previous experiences elsewhere. It was good to be treated with professionalism and care. When I say that the doctor and all the other employees made me feel that I was in safe hands and even made me smile when I left, then you can believe they are the best. I am truly grateful and won’t get that awful feeling of dread the next time I need his services. I appreciated Dr. Lyles follow-up and willingness to answer questions both before and after the colonoscopy. He made me feel that I was dealing with a trusted friend. When I need their service again, I know I will be welcomed. Thank you very much! From the front desk to the nurses, and to Dr. Lyles are professional and very thorough. Each and every one of them was courteous, professional, and made my visit as comfortable as they possibly could. I highly recommend a visit to Dr. Thomas Lyles."
"Great staff and very professional!
Great experience with staff and hospital!"
"Dr. Lyles is an amazing doctor. A splendid disposition and patient with all of my questions. He will be my doctor for years to come and I am glad I found him. If you’re currently looking for a gastroenterologist, I promise you will be very happy with Dr. Lyles."
"The treatment was prompt, professional and friendly. I would recommend Dr. Lyles to any of my friends and family. Thank you, John Lynch"
"Very caring doctor and staff."
"I saw Dr. Lyles due to a family history of colon cancer. I was very impressed. He put me at ease. Very polite, yet is also extremely knowledgeable. He's young enough to be a cool dude, but old enough to be a good doctor!! Will see him again in 5 years."
"I recently had a colonoscopy. I highly recommend Dr. Thomas Lyles!"
"Great staff and Dr. Lyles is very caring. Take time to listen and explain with kindness your best options to improve your health."
"Great experience each time I have an appointment with Dr. Lyles. He knows my medical history and prescribes medications accordingly. He is very personable and has a good bedside manner."
"The office staff is quick, accurate and friendly. Dr. Lyles is a nice guy and good doctor."
"Everything went like clockwork. I was impressed...Thank you!"
"I was scared to death of the thought of this procedure. You and your staff could not have done a finer job. Thank you all so much for your help, comfort and professionalism from start to finish. You will be well and often recommended."
"Great doctor. Dr. Lyles is a good listener and explains thing so I can understand. The staff is very professional and polite. You can't go wrong with him."
"I found Dr. Lyles to be professional and caring in his practice. I will continue to see him for my digestive health needs."
"Very positive experience. Felt Dr Lyles spent enough time with me to understand my current health situation and he listened to my concerns. The decision to proceed with an endoscopy was reached mutually and I felt comfortable with that decision. Dr Lyles was courteous and professional. He established a level of credibility that helped me relax and feel confident that I was receiving, and would continue to receive, some of the best care available."
"I was very impressed with the care I received from Dr. Lyles and his staff. They were compassionate, nice, and overall it was an awesome experience. I would highly recommend them."
"Love Dr. Lyles and his nurse Shannon!!! So happy that I went to see him!!!"
"Dr. Lyles listens to your concerns. He asks appropriate questions regarding your symptoms and uses those responses to determine best treatment options for you. Highly recommend him."
"I found Dr. Lyles and the staff at the Clinic to be efficient and polite. Entering the unknown can be daunting, however, they made me feel very comfortable and secure before and during the entire procedure."
"Dr. Lyles made my experience worry free. He gave me the comfort that I was in great hands and the ability to be at ease with my health. There is much I can say about him and his practice but I will leave it at a very simple thank you for taking care of my health needs."
"He is awesome! I don’t have words to explain how happy I am. He is just a beautiful doctor!"
"I meet Dr. Lyles through my hospital stay in 2015 at Harris HEB. He is an excellent doctor. Listens to you, discuss options with you and is a very down to earth person. Compassionate and has an excellent bed side manner. Highly recommended!"
