GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"The experience was nothing I expected. It was much better from the front desk to the nurses and doctor. Everyone put my nerves to ease and made the entire seamless. This was my 1st Colonoscopy and it was great."
"Certainly nothing I look forward to, but at this facility they take very good care of you. They explain things keep you comfortable and are good about a good follow up call."
"Phomanenal service. I was just in to get a Nexplanon implant removed and a new one put in- it only took 15 minutes for both! She was very personable and professional. Love that she answered all my questions and informed me so well. I called at 3pm and they got me in their schedule for the next morning. My only complaints is that there isn't enough parking spots, all of them are filled. There isn't much bruising the next day. Much better than my previous experience in Kansas City."
"Dr. Thomas Jones and his staff are all great and make you feel very comfortable. He has great bedside matter and treats you like a person not a number! Takes time to explain things just an overall supper Doctor."
"Dr. Jones is a great Gastrointerologist. He has went above and beyond to help me get a diagnosis of my difficult health issues. He is thorough and communicates in a way that is easy to understand. He spends time with his patients and doesn't make you feel that you have been rushed out of your appointment time. A true professional and I appreciate his knowledge and I feel very fortunate that I have him as my doctor."
"The process was very professional. I was very pleased with the staff. I did prep with pills this time which was much better for me that the liquid. Only item for improvement I have is while the front waiting area posted WI FII access and password, once my spouse got on thinking she could work while waiting, there was not internet access. This would have been a big plus for person who brought me to continue to work. Thanks!"
"Great staff, they did a great job at helping me put me at ease!! procedure was over before I knew it and I was on my way! Thanks for making something scary for me so easy and painless!!"
"Staff is great, anesthetist was a little brusque and didn’t ever really look at me when talking to me. I love classic rock but it’s not very calming in that situation. Would rather have something more easy listening."
"Great people. Really organized, knew their stuff, on time, personable and called me to follow up. Made what is generally a not pleasant procedure easy and completely a non event."
"Dr Jones is always very patient and caring about what he does.i enjoy my visits with him always.he treats you like your a very important patient and shows it when he treats you.thanks for all you do Dr.Jones"
"Dr Jones is an awesome doctor with an excellent bedside manner. The whole staff was so caring and kind. Best Doctors office I've ever been to. No complaints about anything there Thank u so much everyone for making my visit so comfortable. All of u were great!"
"The whole process was very professional and painless every was so helpful the only upsetting part was the office had the wrong insurance information for me and I had to call my insurance provider to get straightened out when I got home"
"Professional, friendly and efficient staff. I felt listened to and a priority. Left with confidence that my care was in good hands and I could trust the results. Thank you."
"Dr.Jones,introduced himself to me and asked if i knew what procedure will be done today.The nurses were very professional and made me feel comfortable. I was at ease and no worries what so ever. Thank you Dr. Jones and all of his nursing staff."
"3/7/2024 I had a procedure done with Dr. Jones. The nurses and the staff along with Dr. Jones did a fantastic job. Everyone in the office and Dr. Jones made me feel comfortable and the professionalism showed. Thank you Dr. Jones and everyone in the practice !"
"My experience with the Endoscopy Group and Dr. Jones was excellent!! From the first time Dr. Jones consulted with me at the bedside while in the hospital, to the office procedure at the Endoscopy Group afterwards, several months after my hospital stay Dr Jones still remembered my situation. He has wonderful bedside manner, and all of his staff at the Endoscopy Group are very nice and professional and were very caring my entire visit. Thank You for providing me with excellent care Dr Jones. ❤"
"Dr. Jones was fabulous! He showed care and concern for my well being. The procedure was done professionally and efficiently. I can’t say enough good things about Dr. Jones, the staff and the facility."
"DR. Jones and the staff are great. Very clean and well organized practice. I feel at ease while there as I know I am in good hands. I know one has lots of choices in the city but I strongly recommend DR. Jones and his practice."
"The experience wasn't bad. however, the instructions for the prep were not clear and the vendor for the prep. Items was not identified as specific to this procedure. On my credit card bill so I disputed it, when I tried to call the number on the bill was not a working number."
"The experience wasn't bad. however, the instructions for the prep were not clear and the vendor for the prep. Items was not identified as specific to this procedure. On my credit card bill so I disputed it, when I tried to call the number on the bill was not a working number."
"Dr. Thomas was very nice and made me feel very comfortable and answered any questions that I had. The nurses were all very nice and helpful. I would refer this dr to any of my friends or family"
"The care received from Dr. Jones and his staff was fantastic. The procedure went smoothly and I felt like I was really listened to. The follow up the next day was great as well! Thank you!"
"Extremely friendly staff, very thorough process and explanation of everything going on. Dr. Jones explained procedure prior and detailed explanation afterwards."
"Dr. Jones and his staff are very caring and professional. I have been going to this group since 2003 and I highly recommend them for your health needs."
"Wonderful nursing staff and Dr Jones was fantastic. Very engaging, clear, and prompt. I would highly recommend Thomas Jones for your colonoscopy procedure."
"Dr. Jones is great. He has been my gastroenterologist for years. I have always had a good experience at the Endoscopy Center in Liberty. After my EGD last Friday however I felt like I was being rushed out the door. Usually my family member comes back while I wake up and they are given the report with me and we are taken through an exit area. This time I was still wobbly enough that the nurse had to help me stand up to get dressed and I was walked to the waiting room and handed off to my sister. Fortunately there was a written report for me to read although there was not a lot of information about the medication or how long I would be on it."
"I have always had a good experience at the Endoscopy Center in Liberty. After my EGD last Friday however I felt like I was being rushed out the door. Usually my family member comes back while I wake up and they are given the report with me and we are taken through an exit area. This time I was still wobbly enough that the nurse had to help me stand up to get dressed and I was walked to the waiting room and handed off to my sister. Fortunately there was a written report for me to read although there was not a lot of information about the medication or how long I would be on it."
"I found Dr. Jones to be impressively “current” with regard to potential causes of my presenting issue. (Often, physicians who have been in practice for a number of years are not as “up to date” and informed as they might be)."
"During my recent diagnosis many questions came to mind about what the affects would be and is there a way to slow the progression. Dr. Jones took the time to clearly explain my diagnosis and form a plan of action to slow its progression. I left with great understanding after his well explained description of the condition and how it attacks the liver. My confidence in his ability to guide me through expanded immediately and I have a tremendous amount of hope that we can successfully manage my condition with a best possible outcome."
"Efficient, thoroughly covered upcoming procedure prior to, and explained outcome in detail. Both paper work in follow-up and online portal were complete. Great combination of professional and personable."
"Dr. Jones is an excellent doctor. He explains everything in detail and makes sure you understand. He takes his time and is very thorough. I highly recommend him to everyone."