Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Best bed side manners. Best doctor. Best nurse . Thank you my heroes"
"My husband and I have both been patients of Dr. Ratuapli. He provided excellent patient care, and actively listened to concerns. He is extremely knowledgeable and thinks outside the box. So happy to have found such a great provider!"
"The staff was very communicative and responsive. Instructions were provided by email and followed up on by phone and text. Check-in went well and the office was running on time. Staff was friendly and caring and made me feel very comfortable. Dr. Shiva was very efficient but, willing to answer any and all questions. Great follow-up from office. Overall, great experience...one-time, communicative, friendly, knowledgeable, efficient. Would recommend this office and Dr Shiva to family and friends."
"The staff and Dr are very friendly. Everything that had to do with my procedure fell into place and on time. They explained and educated me and answered my evey question intil i was comfortable with recommended treatment. No pain during or after my procedure. Again, Thank you Dr. Ratuapli and staff."
"All of the staff were friendly and helpful. They all made sure I was taken care of."
"Doctor and his staff were so friendly, professional attitude and helpful."
"Great doctot"
"Very friendly and professional."
"Excellent service provided! Thank you!"
"Very pleasant and informative consultation."
"This practice runs so smoothly. They were on top of things every step of the way. Everyone you deal with is kind and explains next steps so you never feel lost."
"Gave me meds for my condition. We will see if it helps. Listen to my concerns and that's all I can expect."
"Doctor Ratuapli and his office staff are marvelous!! The office folks and his medical assistant are always helpful and willing to answer questions, no matter how convoluted the question! Doctor Ratuapli is patient, through, and actually listens. He is one of those doctors that inspire trust. My grandson has autism and health issues that have required many appointments with a variety of medical professionals throughout the years. Some are great, others don't take the time to listen to those patients who can't communicate well or they make the patient feel their pain isn't real if the causes of the pain can't be determined. Doctor Ratuapli is so patient with my grandson's difficulty in explaining that my grandson actually has hope that the digestive issues he has aren't being minimized and we may find treatment that will help. There aren't enough positive adjectives I can use about Dr. Rapatuli so I will just say my family & I highly recommend Dr. Rapatuli!!!"
"My concerns were addressed with empathy and honesty. I look forward to having my procedure done with the utmost degree of care and compassion I was given during the visit."
"Absolutely amazing staff. They team so well and made this patient feel less anxious. Dr. Ratuapli is a dedicated professional. He fully explained the results of the procedure and planned for a future appointment. I was very pleased by the professional and caring attitude of each of team’s nurses."
"As a new patient beginning with the phone agents to Dr Shivea Raatuapli I recieved immediate care and all my questions were answered and leaving the office I see everything is in motion. Although the procedure ordered is over a month away like any other procedure. With the meds given I am stable and The assistants assured me I could reach out to them if I feel I'm in trouble also a BIgThanks to Oscar, Mira a few others for their kind attention and professionalism. Michael Espinoza PHOENIX"
"Went in to have colon and gastric testing. Staff from reception to Dr. all explained the process as I move forward. All were very nice and competent people. No issues with the process. Had a very positive experience."
"Excellent doctors and staff"
"Professional, courteous, and on time."
"Staff friendly and courteous , Shiva K. Ratuapli, was prompt, and thorough with his exam."
"Great experience, very friendly staff from reception to back of office staff."
"The whole process was very satisfied from checking in and leaving. Thank you"
"Great doctor"
"Dr Shiva K. Ratuapli was very good!"
"Excellent care"
"Nurse Dylan was very nice and friendly very easy to talk to she also is a very good listener. Thank you"
"I found it to be a friendly and thoroughly professional. Dr Rstuapli and I had a consultation and agreed."
"Everyone was caring and gentle."
"Everyone very friendly made the procedure easier to tolerate"
"Dr. Ratuapli is attentive, patient, courteous and very pleasant"
"The while staff is friendly and professional. They help put you ar ease."
"Very good. Too much nice"
"The staff is very friendly and McAfee me feel very comfortable."
"This was my first experience for this procedure. The staff from the front office, admissions clerk, nurses, anesthesiologist and doctor all made me feel comfortable. The anxiety I had quickly dissolved once I was taken back. Loved everything about Dr. Shiva Ratuapli and his staff."
"Really gave me all the information I needed and more and the team was very helpful and really followed up which really make a difference"
"Very please with the service, all around."
"Dr. Shiva K. Ratuapli, is very kind, caring and very professional. He listens very carefully to your concerns, and takes the time to explain in details your results and your opinions. I highly recommend Dr. Shiva K. Ratuapli. He was referred to me and I'm glad to say I made the right decision to see him. Excellent doctor."
"Good Dr"
"Dr. Ratuapli was easy to talk to about my situation. He listened, asked questions, and explained possibilities about what might be happening."
"Dr Ratuapli was very thorough and gave me much more information than my previous Gastro Doctor."
"Dr. Ratuapli makes everything very easy to understand and listens to all of your concerns and questions. He will take his time with you and make sure you get all of your questions answered and needs met. Highly recommend him."
"I just had my first visit with Dr. Ratuapli, he was so kind, compassionate and genuinely seemed to care about my well being. He was very thorough, and explained everything in a way that I could understand. His staff was excellent as well. Overall, my entire visit was a 10 out of 10!"
"Dr. Ratuapi got right to the point of the medical treatment necessary and was very concise as to next steps. Wonderful experience."
"Dr. Shiva is very attentive and caring. I have full trust in him."
"Dr Ratuapli is GREAT! He has a unique ability to put you at ease with a complicated procedure. After failing to successfully rid my body of C.Diff more than 4 times I am ready for success in his hands. Thank YOU Dr Ratuapli."
"The doctor explained everything to us and told us that there was different ways to treat my husband. He was very aggressive in getting it taken care of. they worked with us to get his appointments moved up. staff is very nice. they made sure he was comfortable before and after his test."
"He's a good Dr with patience and detailed exams during my first visit."
"He is very patient, thorough and kind. A good listener and speaks to me where I can understand. I would recommend him highly."
"I experienced a thorough assessment of my past medical history; review of current symptoms; with a plan of care to include future testing evaluation in order to obtain the appropriate medical diagnosis and treatment plan."
"Very good experience. From the schedulers, office staff, nurses and doctor I had a very positive experience. I would recommend to any and all of my family and friends."
"Dr Ratuapli is awesome, very thorough and compassionate. Mine is a difficult case, but his diagnosis and treatment have worked for me when numerous other doctors’ could not help."
"It was very helpful since the reception to the evaluation, Dr Shiva Ratuapli take his time to answer my questions."
"Dr listened to my concerns and based on his review of my family history took appropriate steps for testing and treatment. I’m going to refer my husband and friends to him."
"My husband was seen by Dr Rataupli and was very satisfied with his visit; Dr Rataupli was very thorough in his exam, he took his time to explain everything in easy understandable terms. Felt Dr Rataupli was very intelligent and nice demeanor."
"Gooddr"
"Very good experience. From the schedulers, office staff, nurses and doctor I had a very positive experience. I would recommend to any and all of my family and friends."
"Dr. Shiva and the staff were all very welcoming and friendly. I felt comfortable in knowing that I was in the best of care with Dr. Shiva!"
"Dr. Ratuapli was very professional and personable. He answered my questions thoroughly. I have high confidence in him."
"Dr. Shiva K. Ratuapli is very knowledgeable and personable."
"Dr Shivva explains everything in great detail. Answers all your questions and makes you feel comfortable. Highly recommend him"
"Dr. Shiva is very professional, he took time with me to discuss potential medically related issues and resolutions if needed."
"The service I received from Dr.Shiva Ratuapli and staff was friendly and I was properly informed about my health and care. I would recommend them to family and friends."
"Dr. Shiva is very organized and professional, very good at what he does, and good person"
"It’s a good place. Caring environment and informative and leaves room to makes sure you understand what is happening"
"Very caring and listen to you and explain about your problems. Highly recommend"
"Dr.Shiva was very thorough and knowledgeable, he explained my procedure and what I would expect after. I appreciated his attentiveness."
"Doctor Ratuapli did an outstanding job! He explained everything to me very thorough and all his staff were very attentive to me while I was there."
"Dr.Ratuapli was very helpful and he answered all my questions. I'm finally getting everything taken care of all thanks. to Dr. Ratuapli."
"Everything went smooth."
"Dr. Ratuapli listened to all my concerns and was very thorough on his assessment of my issues. I highly recommend him."
"Dr. Shiva has always been CURTIOUS, friendly , and through in addressing my health concerns."
"Dr. Ratuapli is a great doctor. I have had stomach issues for years. I was just brushed off by other physicians it was gerd, acid reflux or my gallbladder which was none of my cases losing a gallbladder out all the misdiagnoses. I found Dr. Ratuapli he found what was going on with my stomach issues having properly diagnosed I feel better. He is a very humble man taking his time to listen. I would recommend him to my family & friends."
"I’ve had a few pleasant conversations with Dr Ratuapli. I appreciate how he is working with me on my concerns & listens to me."
"Dr Shiva is a very professional Dr, that doesn't mean that he's not personable or caring. He listens to your complaints & talks with you about them. His nurses, & nurse/anesthesiologist were all very kind & helpful. I would recommend him to all my 13 siblings and friends. The best gastroenterologist I've ever seen, & I've been to about 5 different ones."
"I feel very comfortable in Dr. Ratuapli's presence. He's kind, gentle and knowledgable."
"Dr Shiva is a great , he took very good care of me I would differently recommend him"
"Dr. Ratuapli helped me with my digestive health issues tremendously. I highly recommend him."
"Excellent treatment, he listened and answered all my concers, and questions."
"Dr.Ratuapli was very informative and I would suggest seeing him if you need a gastroenterologist."
"I strongly recommend Dr. S Ratuapli. He is very professional goes in detail over your situation and it's options for treatments. TWO THUMBS UP 👍🏽 👍🏾"
"I was referred to Dr. Ratuapli from another GI doctor as his area of specialty is my issue. Though it was a telehealth visit, he was kind, knowledgeable and a great listener. He actually was very supportive of my team at home, and gave me the ability to reach out to him and facilitate my treatment when I am in AZ. It was a very informative visit and I highly recommend him."
"Nice having a Dr. Who will listen and recommends solutions that works. He takes time with you and you don't feel like he is in a rush and has a conversation with you and concern for your health. I like this Dr."
"Dr. Shiva is very kind, personable and very professional. In both office setting and prep for EGD/Colonoscopy. He and his staff ensure comfort level is met before beginning procedures. I would recommend Dr. Shiva to anyone needing to have these procedures done or just for consultation."
"Dr. Ratuapli is caring and thorough. He is always concerned and asks many questions during our visits. I would highly recommend him. He always explains things in a personable & understanding manner."
"Dr Ratuapli is the consummate professional he cares about his patients and listens to them Very knowledgeable and thorough in his exams and procedures I’m very fortunate to be cared for by him and his staff they are top notch"
"Dr Ratuapli, was very attentive, caring and knowledgeable. He was thorough and answered questions honestly and to my satisfaction. Although he good not assist with my issue, he referred me to a physician that could. He assured me he would follow up with me. His staff was kind and helpful Thank you Dr. R"
"Friendly..efficient..professional are hallmarks of the office of Dr Shiva. He LISTENS which is lost art in the practice of medicine. He ACTS after getting the proper inputs. He follows up remembering YOU as a person and your medical profile. Very good interaction with this Doctor and office. The best thing is he makes every effort to make certain you understand whats happening In case without the being condescending. I recommend Dr Ratuapli to any one needing help with gastrointestinal issues."
"I would like to say thank you Dr. Ratuapli and his staff. Dr. Ratuapli explained everything to me and why he's doing the procedure in clear way for me to understand. Before and after the procedure he spoke with me I really appreciated the time and care that was provided. God bless 🙏"
