GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"This was my second colonoscopy with the doctor. I’m quite pleased with everything. I was treated very well and all details were explained. The doctor, anesthesiologist and staff were very professional, attentive and helpful. Highly recommended."
"That whole office is great. The minute you walk in they greet you, and once they call you to the back is better, all the girls so nice , smiling at all time and always paying attention if I needed something and if I was ok. I was so nervous being my first time and after talking to them made it way easier. Dr. Shiva was awesome so nice to talk to and answer all my questions. Thank you all"
"My visit was virtual but the office staff i spoke with to set everything up were pleasant to deal with which was refreshing. Dr. Ratuapali listened to everything I had to say I did not feel rushed. I was always concerned about quality of care via virtual but he made it a good experience."
"Very Kind Receptionist. Her calm , professional, and wide smile made the entire experience very calming. The Dr. was inquisitive and asked questions that were pertinent to the procedure to be done by himself at a later date. It was a smooth and delightful experience."
"Very nice, friendly, informative staff. The Dr took time explaining the procedure. After the procedure I am told the doctor explained the results to me. I don’t recall talking to the doctor because I was still under the anesthesia."
"My visit was virtual but the office staff i spoke with to set everything up were pleasant to deal with which was refreshing. Dr. Ratuapali listened to everything I had to say I did not feel rushed. I was always concerned about quality of care via virtual but he made it a good experience."
"Staff and doctor were great , Dr talked to me about what he found and saw as well as what to expect while recovering ! I would recommend this facility as well as the doctor ."
"Dr. Ratuapli and his staff are responsive, and caring. They are quick to get back to you if you have a problem. I haven’t had any problems getting appointments in a timely manner. I recommend highly."
"Dr. Shiva and team are amazing. Caring, comforting, all while providing complete info and next steps. They have even contacted me outside of business hours when needed, and provided support above and beyond. Thank you!"
"Wonderful, caring doctor. Dr. Ratuapli really took the time to listen to me, hear my concerns and address them. I didn’t feel hurried at all. Would highly recommend his office."
"Dr. Shiva K. Ratuapli, M.D. takes pride in building and nurturing great relationships with his patients. I have been under his care for over 4 years. My experience has been nothing but expertise and professionalism. Dr. S. Ratuapli every visit with me, he ensures I am getting the best care I need and he improves experiences every turn. Also his staff members always provide positive energy, manners, and is always open to feedback. I recommend him and his team to anyone wanting the best service and care."
"The young lady at the window treated me with much respect and walk me thru with the paperwork for the Doctor. Overall the experience gave me some relief about my medical issues."
"I was more scared in the beginning, because I never had this done before. But after all was done, I was shocked of all that happened. Nothing happened. Thank you for all you did. Noe I know what to expect in ten years."
"Dr. Ratuapli is very informative and concise when explaining the care plan as well as the follow up. He’s been pivotal in my recovery from pancreatitis."
"I would like to say thank to Dr. Ratuapli and his nurse. I gave them 5 stars from the receptionist to the nurse to my doctor for their excellent care before, during and after visit. And Dr. Ratuapli who is the doctor I will be very happy to see him again in next 5 year and highly recommend him to you!"
"I would like to say thank to Dr. Ratuapli and his nurse. I gave them 5 stars from the receptionist to the nurse to my doctor for their excellent care before, during and after visit. And Dr. Ratuapli who is the doctor I will be very happy to see him again in next 5 year and highly recommend him to you!"
"Dr Ratuapali and his staff are very professional and catering. I am very pleased with the attention I receive. I wouldn’t go anywhere else even though the office is 45 min away from my home."
"Dr. Ratuapli has a wonderful bedside manner and when he walked in, I knew that I was at the right place. He explained everything to me in detail, and in turn listened to what I had to say, not just from his perspective. He is very pleasant and knowledgeable. His staff from the front office to his assistant were very helpful and friendly. In general this visit was a very good experience. I would definitely recommend Dr. Ratuapli to anyone looking for an excellent top notch Gastroenterologist ."
"Dr. Ratuapli has a wonderful bedside manner and when he walked in, I knew that I was at the right place. He explained everything to me in detail, and in turn listened to what I had to say, not just from his perspective. He is very pleasant and knowledgeable. His staff from the front office to his assistant were very helpful and friendly. In general this visit was a very good experience. I would definitely recommend Dr. Ratuapli to anyone looking for a top notch Gastroenterologist ."
"Dr. Ratuapli and the staff at Arizona Digestive Health are some of the most professional, respectful and personable medical professionals I’ve ever encountered. This is the second experience with them and reaffirmed why I will continue to go there for any digestive or endoscopic procedures in the future."
"Everyone friendly and helpful. Dr ratuapli is kind, gentle, and gives his complete attention to your symptoms. He listens carefully, asks questions and listens carefully to your responses. He is soft spoken and I felt my anxiety disappear. He is wonderful!"
"I did not have to wait long for my appointment. Dr. Ratuapli and his staff were professional and kind. All my questions were answered and next steps in my care were explained thoroughly to me."
"Dr. Was professional when I met him in pre-procedure room for my upper endoscopy w/ a flip. He explained what he was going to do. After the procedure he came in but don’t remember what he said about what he saw, I was still out of it from anesthesia. I have pictures he gave to me from test. I see the surgeon tomorrow for his suggestion on the test results."
"From scheduling to the day of my procedure it was seamless. The office staff were helpfull and professional and personable. I would recommend you his office for your GI issues"
"Great experience so far. Front office staff were friendly. The nurse was nice and personable and Dr Shiva listened to my concerns and made a plan that I can agree with. I didn’t even have to wait too long after my scheduled time to be seen and was not waiting in the “back” forever. I would definitely recommend."
"My husband and I have both been patients of Dr. Ratuapli. He provided excellent patient care, and actively listened to concerns. He is extremely knowledgeable and thinks outside the box. So happy to have found such a great provider!"
"The staff was very communicative and responsive. Instructions were provided by email and followed up on by phone and text. Check-in went well and the office was running on time. Staff was friendly and caring and made me feel very comfortable. Dr. Shiva was very efficient but, willing to answer any and all questions. Great follow-up from office. Overall, great experience...one-time, communicative, friendly, knowledgeable, efficient. Would recommend this office and Dr Shiva to family and friends."
"The staff and Dr are very friendly. Everything that had to do with my procedure fell into place and on time. They explained and educated me and answered my evey question intil i was comfortable with recommended treatment. No pain during or after my procedure. Again, Thank you Dr. Ratuapli and staff."
"This practice runs so smoothly. They were on top of things every step of the way. Everyone you deal with is kind and explains next steps so you never feel lost."
"Doctor Ratuapli and his office staff are marvelous!! The office folks and his medical assistant are always helpful and willing to answer questions, no matter how convoluted the question! Doctor Ratuapli is patient, through, and actually listens. He is one of those doctors that inspire trust. My grandson has autism and health issues that have required many appointments with a variety of medical professionals throughout the years. Some are great, others don't take the time to listen to those patients who can't communicate well or they make the patient feel their pain isn't real if the causes of the pain can't be determined. Doctor Ratuapli is so patient with my grandson's difficulty in explaining that my grandson actually has hope that the digestive issues he has aren't being minimized and we may find treatment that will help. There aren't enough positive adjectives I can use about Dr. Rapatuli so I will just say my family & I highly recommend Dr. Rapatuli!!!"
"My concerns were addressed with empathy and honesty. I look forward to having my procedure done with the utmost degree of care and compassion I was given during the visit."
"Absolutely amazing staff. They team so well and made this patient feel less anxious. Dr. Ratuapli is a dedicated professional. He fully explained the results of the procedure and planned for a future appointment. I was very pleased by the professional and caring attitude of each of team’s nurses."
"As a new patient beginning with the phone agents to Dr Shivea Raatuapli I recieved immediate care and all my questions were answered and leaving the office I see everything is in motion. Although the procedure ordered is over a month away like any other procedure. With the meds given I am stable and The assistants assured me I could reach out to them if I feel I'm in trouble also a BIgThanks to Oscar, Mira a few others for their kind attention and professionalism. Michael Espinoza PHOENIX"
"Went in to have colon and gastric testing. Staff from reception to Dr. all explained the process as I move forward. All were very nice and competent people. No issues with the process. Had a very positive experience."
"This was my first experience for this procedure. The staff from the front office, admissions clerk, nurses, anesthesiologist and doctor all made me feel comfortable. The anxiety I had quickly dissolved once I was taken back. Loved everything about Dr. Shiva Ratuapli and his staff."
"Dr. Shiva K. Ratuapli, is very kind, caring and very professional. He listens very carefully to your concerns, and takes the time to explain in details your results and your opinions. I highly recommend Dr. Shiva K. Ratuapli. He was referred to me and I'm glad to say I made the right decision to see him. Excellent doctor."
"Dr. Ratuapli makes everything very easy to understand and listens to all of your concerns and questions. He will take his time with you and make sure you get all of your questions answered and needs met. Highly recommend him."
"I just had my first visit with Dr. Ratuapli, he was so kind, compassionate and genuinely seemed to care about my well being. He was very thorough, and explained everything in a way that I could understand. His staff was excellent as well. Overall, my entire visit was a 10 out of 10!"
"Dr Ratuapli is GREAT! He has a unique ability to put you at ease with a complicated procedure. After failing to successfully rid my body of C.Diff more than 4 times I am ready for success in his hands. Thank YOU Dr Ratuapli."
"Dr listened to my concerns and based on his review of my family history took appropriate steps for testing and treatment. I’m going to refer my husband and friends to him."
"The doctor explained everything to us and told us that there was different ways to treat my husband. He was very aggressive in getting it taken care of. they worked with us to get his appointments moved up. staff is very nice. they made sure he was comfortable before and after his test."
"I experienced a thorough assessment of my past medical history; review of current symptoms; with a plan of care to include future testing evaluation in order to obtain the appropriate medical diagnosis and treatment plan."
"Dr listened to my concerns and based on his review of my family history took appropriate steps for testing and treatment. I’m going to refer my husband and friends to him."
"My husband was seen by Dr Rataupli and was very satisfied with his visit; Dr Rataupli was very thorough in his exam, he took his time to explain everything in easy understandable terms. Felt Dr Rataupli was very intelligent and nice demeanor."
"Very good experience. From the schedulers, office staff, nurses and doctor I had a very positive experience. I would recommend to any and all of my family and friends."
"Dr Ratuapli is awesome, very thorough and compassionate. Mine is a difficult case, but his diagnosis and treatment have worked for me when numerous other doctors’ could not help."
"Very good experience. From the schedulers, office staff, nurses and doctor I had a very positive experience. I would recommend to any and all of my family and friends."
"The service I received from Dr.Shiva Ratuapli and staff was friendly and I was properly informed about my health and care. I would recommend them to family and friends."
"Dr. Ratuapli is a great doctor. I have had stomach issues for years. I was just brushed off by other physicians it was gerd, acid reflux or my gallbladder which was none of my cases losing a gallbladder out all the misdiagnoses. I found Dr. Ratuapli he found what was going on with my stomach issues having properly diagnosed I feel better. He is a very humble man taking his time to listen. I would recommend him to my family & friends."
"Dr R is not only very knowledgeable in his field he’s also very compassionate, he treats his patients with great respect and care he listens to his patients before providing a course of treatment and he loves his work and it shows in how he practices his medicine ,very patient , very thorough, but most of all he listens to his patients . He’s a throwback to the days when doctors cared about their patients and not just what’s ailing them or the mighty dollars . His office is always clean well organized and compliant with all health protocols , his staff is a reflection of his professionalism and how to treat patients regardless of why they are there. Thank you Dr R for what you do"
"Dr. Ratuapli is a very kind, soft-spoken and will listen to what you have concerns about. Excellent bedside manners after my endoscopy. He also has caring employees everyone takes their time to take care of you. I found Dr. Ratuapli on Google reviews. 👍"
"Dr Shiva is a very professional Dr, that doesn't mean that he's not personable or caring. He listens to your complaints & talks with you about them. His nurses, & nurse/anesthesiologist were all very kind & helpful. I would recommend him to all my 13 siblings and friends. The best gastroenterologist I've ever seen, & I've been to about 5 different ones."
"Dr. Ratuapli is caring and thorough. He is always concerned and asks many questions during our visits. I would highly recommend him. He always explains things in a personable & understanding manner."
"Dr Ratuapli, was very attentive, caring and knowledgeable. He was thorough and answered questions honestly and to my satisfaction. Although he good not assist with my issue, he referred me to a physician that could. He assured me he would follow up with me. His staff was kind and helpful Thank you Dr. R"
"Dr Ratuapli is the consummate professional he cares about his patients and listens to them Very knowledgeable and thorough in his exams and procedures I’m very fortunate to be cared for by him and his staff they are top notch"
"Dr. Shiva is very kind, personable and very professional. In both office setting and prep for EGD/Colonoscopy. He and his staff ensure comfort level is met before beginning procedures. I would recommend Dr. Shiva to anyone needing to have these procedures done or just for consultation."
"Nice having a Dr. Who will listen and recommends solutions that works. He takes time with you and you don't feel like he is in a rush and has a conversation with you and concern for your health. I like this Dr."
"I was referred to Dr. Ratuapli from another GI doctor as his area of specialty is my issue. Though it was a telehealth visit, he was kind, knowledgeable and a great listener. He actually was very supportive of my team at home, and gave me the ability to reach out to him and facilitate my treatment when I am in AZ. It was a very informative visit and I highly recommend him."
"I would like to say thank you Dr. Ratuapli and his staff. Dr. Ratuapli explained everything to me and why he's doing the procedure in clear way for me to understand. Before and after the procedure he spoke with me I really appreciated the time and care that was provided. God bless 🙏"
"Friendly..efficient..professional are hallmarks of the office of Dr Shiva. He LISTENS which is lost art in the practice of medicine. He ACTS after getting the proper inputs. He follows up remembering YOU as a person and your medical profile. Very good interaction with this Doctor and office. The best thing is he makes every effort to make certain you understand whats happening In case without the being condescending. I recommend Dr Ratuapli to any one needing help with gastrointestinal issues."
"Dr Shiva is a very professional Dr, that doesn't mean that he's not personable or caring. He listens to your complaints & talks with you about them. His nurses, & nurse/anesthesiologist were all very kind & helpful. I would recommend him to all my 13 siblings and friends. The best gastroenterologist I've ever seen, & I've been to about 5 different ones."