GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"I had my colonoscopy on Friday, 10/04/2024 at 7:30 a.m. The hospital was Merit Health at River Oaks in Flowood, MS. My physician was Dr. Kotfila. He was professional and kind. My two nurses were thorough and helped me get ready for my procedure. Iām usually a difficult stick to get my drip started but everything went well. Brenda M. Russell"
"I always have a great experience with Dr. Kotfilla; however, Iām very disappointed about the Hygiacare situation over the last six months. I have severe chronic constipation and currently on Isbrela, but still need Hygiacare twice a week. Going from 4 beds to two beds has made it more difficult to get appointments. I understand now that there will be only one bed and the price will be $300 a session. I am disabled and simply canāt afford $2,400 a month. I have been a loyal patient of GI Associates for almost thirty years and have been using Hygiacare for years. It has done wonders for my quality of life. Iām also disappointed Traci will be moved. She is excellent with the patients and is extremely knowledgeable. I do not know what I will do without Hygiacare. I ask that you please re-consider."
"I really enjoyed my service with Mr. Kotfila, MD. Very professional and his team was awesome. Very fast service and they treated me like one of their own. I would recommend others to him."
"Dr. Kotfila is great. A year ago when I was diagnosed with colon cancer he took such good care of me. He did blood work and a CT that day. I had my surgery a couple of weeks later. I definitely would recommend Dr. Kotfila and his staff to anyone who needs a colonospy."
"I was completely satisfied with my visit and procedure,everyone was very kind and professional including check in staff,so I have nothing else to say this place is simply the best God bless each of you"
"Thank you Dr.kotifila for being so caring š about your patient ,making sure that we are cared for going the extra mile to ,make sure the problem is solved..the staff, nurse all we're excellent and friendly, Dr.kotifila treated me like family he really cares and will do all he can to get to the problem. Thank you Dr.kotifila.."
"Great improvements have been made utilizing text messages for patients. Now, instead of calling and waiting at least 40+ minutes on hold, one can receive a text response within five minutes. š"
"Dr.Kotfila, all staff, were excellent in their service. Friendly, kind and helpful. I was put at ease, immediately. High praise for them all. And a big Thank You,to Dr. Kotfila."
"Dr. Kotfila and his team are consummate professionals. They strive to make sure you are comfortable and understand the best treatment course for you. They're very knowledgeable and explain things without making you feel belittled because you didn't go to school for 10+years. Great staff!"
"I have had this man as a doctor for many years. He has done uppers and lower's. Found polps and also had Barretts esophagus. He lazered the Barretts out, maybe 15 years ago. So I guess you could say Dr. Kotfilia saved my life when he lazered my throat. Seen grandbabies born, gone to college and in the military.. What do you think, I think about him?"
"If you're going to a doctor it's bc you're sick or having issues & want to find out why you're sick. Dr. Kotfila is very thorough in trying & finding out what's wrong & a solution to help fix it. He & his staff is always nice & friendly. I would recommend Dr Kotfila to anyone"
"My appointment for an endoscopy went well from check-in to discharge. Pre-procedure instructions were clear and easy to understand. Dr. Kotfila went over findings and discharge instructions and answered any questions. All personnel involved were very professional and kind."
"Dr. Kotfilia & his staff are very professional & have taken care of me for many years having colonoscopies done & recently had my third time EGD procedure done (2001, 2011, 2023). Highly recommend because they take great care of you & friendly & compassionate."
"Organized and efficient pre-appointment process. Parking is readily available near entrance. Clean and comfortable facilities. Staff was friendly and professional. Wait time was very acceptable. Have always been happy having Dr Kotfila as our GI specialist. Our family has been under his care for 20+ years. Frindly and down to earth. Explains planned procedures. Conservative. Good listener. Sensitive to your concerns."
"I would like to share with everyone about GI Assc . Everyone from the office, lab , procedure area, and Dr. was fantastic. But , let me tell you. You canāt find a better Dr than Dr. Kotfila. I have been going to him for 20yrs heās courteous, kind, professional, and always up to date with the new diseases and medication. My whole family is going to him. I pray heāll be there til Iām gone."
"I have been to GI Associates several times. The entire staff from the lady who you speak to to make an appointment to the nurses and of course Dr Kotfila are great. Everyone works in a professional manner and answers any questions you have. Very knowledgeable staff."
"The employees and staff were polite and efficient. I did not have to wait an extremely long time to be seen. The information shared regarding my issue was helpful."
"I had an appointment with Dr Ronald Kotfila last week. He and his staff was amazing as usual. I had been sick throwing up for weeks so they go me in immediately. His assistant was very friendly and thorough in getting my. information for Dr Kotfila. When he came in, he was as friendly as usual, with a smile on his face. This always helps make me make me feel comfortable and relaxed to talk about my problems. He expressed his concerns for me and what he thought the problem could be. He checked his calendar and realized he had a couple of cancellations the next morning. And wanted to take one to confirm what he expected was wrong with me was correct. Dr Kotfila is such a loving caring and professional doctor. Always putting his patients first. I would happily recommend him to anyone of my family or friends who was in need of a GI doctor. I feel like he his one of the very BEST. Margaret Hayes Tupelo, MS"
"Dr. Kotfila and his staff were very professional. His nursing staff was very friendly and easy to talk to. The doctor came very highly recommended from my provider in McComb. We are looking forward to his care and guidance going forward."
"They were very friendly and knowledgeable about the job, and very attractive to my needs. I had use this Dr. years ago and I strongly recommend him to anyone."
"Everyone was very courteous and professional . The check- in process was quick and easy , the wait time was not long at all. I was very pleased with GI Associates."
"The staff of this facility are phenomenal. They are particularly skilled at making their patients comfortable and going the extra mile in providing extra prevention & intervention strategies to reduce discomforts, while effectively addressing the patients' immediate health conditions and concerns. I have already made referrals to other potential patients."
"I had no problem with my visit at the GI clinic. The two receptionist at the desk was wonderful. We even had a conversation about My being there at 10:30 she was thinking it was still at 3:15 we laugh and made jokes about it. I didnāt have to wait long before I was called back for appt. I tell anyone that my GI doctor is the best."
"Dr. Kotflia, has been my GI. Dr. For over 15, years, very professional, understanding. When I ve needed a procedure done he and his staff, from front of his office to the operating room out standing! First thing they have asked me is ādo I want anything?ā Yes, COFFEE! I get it right then. If someone asked me for a gastroenterologist , Dr.Kotflia, would be who I would recommend."
"I had a very positive experience at GI Associates and Dr. Kotfila. The wait was short, the staff was very nice and helpful, and Dr. Kotfila was very caring and explained everything thoroughly."
"I found a location in a safe and secure area where I was greeted by a security guard who was very helpful and courteous. The receptionist were professional and I was given adequate instruction to proceed. The waiting area was clean spacious and comfortable. And take specialist Frankie was very friendly courteous and professional. I chose this location due to the safety and infrastructure of Flowood. Dr Ronald kotfila was very professional courteous and respectful. He listened and showed a professional interest in my needs as a patient. As a Marine that's all I require."
"When I say that Dr. Kotfila is a life saver I mean it. I bounced around from various doctors for 2 months in my hometown with lots of tests but no answers on what was wrong with me. The entire time my health was declining. I accomplished more in three days with Dr. Kotfila and his team at GI Associates than I had in the two prior months. He personally called me (not a nurse or assistant), answered all my many questions, and explained in detail what my treatment plan was going to be. I hate to travel (unless itās a vacation) and I hate to miss work. However, it is all worth it to have a doctor who sincerely wants the best for his patients. I can not speak highly enough about Dr. Kotfila, his team, and everyone at GI Associates."
"Dr. Kotfila is very professional, very engaged, and exhibits a kind and compassionate bedside manner. After my recent procedure, he discussed the results and listened to any questions I had. He also provided additional literature and guidance when I asked. I have been a patient for several years now and would highly recommend him."
"Dr. Kotfila and his staff are great. After my procedure he discuss with me all the questions I asked and gave me literature to explain even more. I would recommend him to my friends and family."
"If one can actually have a āgood experienceā in getting a colonoscopyā¦then thatās just what I had. Dr. Kotfila took excellent care of me, as did his entire staff. Everyone was so caring and friendly. You could tell they enjoyed their work by the way they took care of their patients. At all times, I felt like I was getting the best care possible. I definitely give them high marks."
"Dr. Kotfila recently performed my colonoscopy at GI Associates in Flowood. I was very pleased with all the staff involved. Everyone was very friendly, helpful, and professional! Thank you!"
"I have seen Dr Kotfila over several years and couldnāt be more pleased with his care. Another thing that is outstanding about his clinic is that it is organized and well managed. No sitting for hours waiting. The staff is professional, friendly and helpful."
"Dr. Ronald Kotfila and all his staff were very professional but also were good at making me feel comfortable. They were good at explaining everything I was going to experience and I truly didnāt feel any nervousness. I appreciated their kindness."
"Always personable and professional. Always takes the time to explain the procedure beforehand and explains the results in a way that I can understand. I wouldnāt want to go to any other GI Dr!"
"Dr.k has been my GI ASSOCIATES doctor for about 10 years. He always answers my questions and doesn't hesitate to offer his reasons for treatment. He has always been cordial,friendly, and listens to my description of my ailments. I appreciate and pray for my doctors regularly. God Bless him. Allen Clark"
"Dr Kotfila has performed three colonoscopies on me and I find him to be very knowledgeable and very kind. I have recommended him to friends and family and will continue to do so."
"Dr Kotfila and his staff are caring and compassionate. Their facilities are are clean, organized, and secure. He uses state of the art technology to diagnose and treat all varieties of GI problems. I cannot say enough about Dr. Kotfila and his staff."
"Dr Kotfila really explained my diagnosis to me due to my concerns. I received my result in a timely manner. My concern is some of the staff not understanding to let the patient know the seated area of different diagnostic test. During my appointment, I was seated in an unfamiliar area with very little help from staff, until one staff finally came to let me know where to sit, because I was in a unfamiliar territory."
"We always recommend Dr. Kotfila at GI Associates! He is very patient and professional and thorough on finding and treating what's wrong with his patients! He also makes sure you understand and he explains everything to you so you can understand it!"
"The staff was great and the nurses wonderful. DR. Kotfila, explained everything well, regarding the procedure. It was absolutely the best experience I could ever had hoped for. I thank Dr Kotfila and ALL his staff. I would differently recommend the GI Associates, and Dr Kotfila !! Thank you all so very much !!"
"Everyone in the facility is kind and professional. Dr. Kotfila listens, answers all questions, shares his own thoughts and explains if you donāt understand. Itās obvious he sincerely cares about his patients!! Iām so thankful Iām seeing him and heās helping me!"
"Dr Kotfila is really good he takes time to listen to his patients and answers all their questions and also he explains any procedure if you're going to have one"
"DR. Kotfila was very friendly and attentive in letting me know every procedure that was being taken place, I would recommend Dr. Kotfila to friends and family."
"A patient of Dr. Kotfila for 20 years. Heās exceptional in all regards - professional and caring. I recommend him totally. He is highly competent. A gentleman and a wonderful physician."
"Everything went very well. I was speaking to Morgan & then I ask her when procedure would start, she said we are through. Amazing! Dr Kotila is a caring person before & after my Colonoscopy."
"Everyone was very professional. This was my second time to see Dr. Kotfila. He is kind and thorough. A procedure was scheduled to make a definitive diagnosis."
"Dr. Kotfila is an awesome doctor. He and the entire staff at G.I. Associates in Flowood were very nice and made us feel welcome the entire time we were there. Highly recommend Dr. Kotfila and G.I. Associates!"
"They are a great team. They make you feel comfortable and at ease. This was my fourth trip for a procedure. I had no apprehensions because I knew they knew what they were doing. Thank you to the entire team."
"Dr Kotfila and staff from when you walk in until you leave are the kindest and the most caring of any clinic Iāve ever been to. I love this clinic. Dr Kotfila is the only doctor that really listens. I would recommend him to anyone."
"Dr Kotfila is very impressive in regards to his expertise and professionalism. I would highly recommend him! Very compassionate and focused on my care. Heās simply the best!"
"It was a stress free experience! The staff was great explaining the process! I will recommend other family members to use GI Associates and Dr. Kotfila!"
"Dr. Kotfila listens to his patient. The most important thing that any doctor should do is to learn how to listen and engage a plan to solve that problem. Thank you!"
"I feel like I am in the best hands with Dr. Kotfila. He is kind, patient and professional. He made sure that I understood my condition and what treatments would be best suited for me. The entire staff at GI is polite and helpful and I am so glad that I chose them to take care of me! The best!!"
"Dr kotfila has been my dr for over twenty years and he is the only GI dr I have ever seen. First time I met him was at Baptist. He has done several upper GI scopes on me, and Iāve never had any complaints, problems or pain after the scopes. I have recommended this Dr to several people and will continue to do so."
"Dr. Kotfila is the best in my opinion Iāve been seeing him for the past 20years. I have been diagnosed with Hep. C & he has put me with a Dr. Tina I am so sorry that I canāt remember her last name. But I trust her as much as I trust Dr.Ronald Kotfifa. He has treated me for acid reflux for over 20 years like I said Dr. Kotfila. & both of them have the best bed side manners in my experience Iāve ever seen and have recommended Dr.Kotfila and his team ever since the first time I saw him as a Gi Dr. Sincerely Michael Wayne Edwards"
"I was 28 years old the first time I had an appointment with Dr. Kotfila. He was great then and helped resolve an issue I was having. Now that Iām 51 years old, I scheduled my first colonoscopy with him. So glad I did, so nice and professional and it was so easy to get this done. Highly recommend Dr. Kotfila!!"