GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Big fan of Dr. Lee and the entire office staff. He just has a way of putting your mind at ease. I love the new set up for procedures. Highly recommend this group."
"I had an exceptional experience with Dr. Robert Lee. From the moment I walked into the office, I felt well taken care of. Dr. Lee is not only incredibly knowledgeable in his field but also takes the time to genuinely listen and understand his patients' concerns. He explained everything clearly and made sure I felt comfortable with the treatment plan. His compassionate and caring approach helped ease any anxiety I had about my condition. The entire team was professional, kind, and efficient. If you're looking for a top-notch gastroenterologist, I highly recommend Dr. Robert Lee!"
"Been going to Robert Lee for a long time he is wonderful caring and he is really helpful. When you can't figure your own systems out, he knows how to fix all the problems would highly recommend."
"Dr Lee is a rare doctor, the type once you find you hold on to. Reason being is he actually cares AND follows through. Dr Lee is dedicated to the profession of medicine as it was meant to be. His tenacity and attention to detail saved my life as a younger person that wouldn't expect to need a colonoscopy. And l must mention - he is surrounded by a personable staff which is just "frosting on the cake"."
"I was always afraid and embarrassed to have a colonoscopy, I waited til I was 68. Wished I did it sooner. Dr. Lee made me feel so comfortable, and at ease, it was over in no time. He is really concerned about each and every patient and spends time with you until you feel comfortable and all your answers are asked. The people in the office are the same way. Great, Dr. And great staff. See them soon you won't regret it ."
"Made the whole process simple and easy. The team there really makes sure that you are comfortable throughout the entire procedure. Would give more than 5 stars if that was allowed"
"Dr Lee was very professional and kind and his staff are wonderful I have orthostatic hypertension and I had an episode at the office and they were extremely good with me"
"Dr Lee was the best; he explained everything to me and answered all my questions. His staff was great during the procedure and did a followup call to ensure I understood everything."
"The nurses and Dr. Lee are dedicated and compassionate, always striking just the right balance between business and humor. I feel extremely fortunate that when I was at my sickest they were there taking care of me--returning phone calls, listening (really listening) to my concerns, juggling complicated schedules, explaining what was happening and why; and they were always always up for persuading my insurance company to approve new medications. In terms of education and professional training Dr. Lee checks all the boxes a patient could hope for. He also dances upon hearing how well you're doing at a follow up. And, appointments and procedures run on time!"
"Top notch care & treatment. The staff from the receptionists or clerical staff to the nurses, techs, and doctor were so professional yet made me feel so comfortable through the entire process. I highly recommend Dr Lee & his staff."
"One of the kindest doctor's I've met in awhile. He listens, asks pertinent questions and takes notes on a legal pad which, I'm sure, he enters on his laptop which is in front of him. He faces you instead of eye contact with a screen. I would recommend him to anyone."
"I can't believe how easy it was this time. I've had a few colonoscopy's. Even the one having to drink 1 gallon of prep. This involved 2 separate times of 32oz of Gatorade and mirolax. Easy to get down. Dr Lee and staff were very nice. Explained everything that was going to happen. I was there about 2hrs total. Hopefully they are there in 10 years so I can go back to them again."
"Dr. Lee was great! He asked me questions about what my issues were. He took time to talk to me and provided ideas as to my diagnosis and treatment. The experience was positive and encouraging. I am grateful for his help."
"This is my 3rd colonoscopy with Dr Lee. Great experience all around. Dr Lee explains everything before the procedure, as well as after. Nursing staff very attentive, professional and kind."
"I have received excellent care from Dr. Lee for many years. He's extremely knowledgeable, highly skilled & always thoroughly explains everything. Terrific clinical & administrative staff. I highly recommend this practice."
"Outstanding visit. First class service from the moment you walk in the door. Every nurse was compassionate and extremely competent and Dr Lee was top notch. Great communication. Timely. Outstanding people."
"Had recent colonoscopy with Dr. R. Lee/staff. Excellent service from check in to post procedure and follow-up. Dr. R. Lee visited with me prior to procedure, explained steps clearly. Made me feel at ease. Afterwards, he explained results in detail/next steps. Very Professional. Highly recommend Dr. R. Lee/staff for gastro needs."
"Everything went as planned. The people who assisted Dr Lee were very polite and informative. Dr Lee is always professional and polite. Thankyou all for your professional help."
"I have had multiple procedures with Dr. LEE over the years. He is a great doctor and very personal. His entire staff and nurses are very outgoing and friendly."
"I have been a patient of Dr. Lee and his staff for over 20 years. He is a very caring and knowledgeable physician. He sits down and listens to what I have to say. He is the best physician that I have ever had! Thank you Dr. Lee!"
"Dr. Is nice professional his whole staff are amazing it was first time his patient and I was very impressed with him and his staff. Thank you for all you do for your patients"
"Excellent service, from check in, thru preparation, and finally procedure. Everything went smooth and people were great. Thanks for making it a pleasant visit."
"Dr Lee is treating my Husband Tom. Very professional, caring and takes the time to explain your treatments in laymens terms. Great bedside manor. The Staff in his office is also exceptional!"
"Dr Lee has been my GI doc for 30 years. I donāt have any serious issues but Iāve always kept up with my periodic exams. He is easy to talk with, answers my questions and ensures I get test results quickly. He has a terrific staff."
"My procedure was the first one after the implementation of new software. It was a bit chaotic but the staff at checkin, at the endoscopy office and the nurses in the prep room all were working really hard to get everything moving like it normally did. I was moved into the procedure room and thatās where it all fell apart. The anesthesiologist arrived late to the procedure (she told me so when she first showed up in the prep room) and then couldnāt figure out how to connect the software to the device monitoring my vital signs. After 30 minutes of her claiming to everyone who would listen that āthis is not my faultā I asked for the doctor. Although he tried to assure me everything was going to be ok, itās obvious the anesthesiologist was completely outside her ability to perform the procedure with the new software. I considered canceling the procedure, she was that unnerving with the frantic āitās not my faultā claims no matter how many people (at least 4) came in the help her. The doctor and support staff in the procedure room were professional and competent as was the staff in recovery, the anesthesiologist was not. You assume liability with people like her in your hospital, consider an alternative."
"Great experience. They talked me through what the process would encompass, and made me feel comfortable. The procedure was quick, and recovery time was almost immediate. Very professional staff."
"Staff very helpful and detailed with instructions and explanations. Dr Lee explained explained the procedure and came in after and went over how the procedure went."
"Dr. Lee reviewed my medical records prior to walking into the exam room and was prepared to listen to me. He took the time to examine me and explain what was going on (used his computer to pull up the anatomy to help illustrate his point). I did not feel rushed."
"Dr. Lee is attentive, engaged, and very professional. He and his staff take the needed time to answer questions and quell any confusion or worry that arises."
"My entire family have patients of Dr. Lee and Dr. Janda for many years. Dr. Lee makes it a point of explaining everything in detail, which I definitely appreciate. I have also recommended Dr. Lee to many of my colleagues at the college, as well as close friends. We are fortunate to have both Dr. Lee and Dr. Janda. I also appreciate the staff, who are exceptional as well."
"Best GI Doctor! He takes his time to talk to you and answer all your questions. Really good bedside manners. Highly recommended by doctors and nurses who work at the hospitals he go to. Who else would know his work but those that work closely with him, right?"
"Dr. Lee is an amazing doctor, able to speak with you in a manner that makes you comfortable, and is able to sort through symptoms and diagnoses very well. I would highly recommend him."
"Dr Lee and staff were all so professional and amazing. Once you have your appointment they utilize every minute to get you in and out as quickly as possible. Dr. Lee was thorough and very nice to talk to. I would highly recommend!"
"Dr Lee is very friendly, nice, & patient besides the fact that he's very knowledgeable & professional. He asked about & listened patiently to my problem, explained what he suspected of my problem, & gave me suggestions on what I could try. He also had me set up appointments for the needed tests in the future. I'm so glad to have found such a wonderful GI doctord. I'd highly recommend him!"
"Dr Lee is very helpful, takes his time with patients and provide very helpful solutions. Office staff is very nice and friendly. Highly recommend Dr. Lee"
"Dr. Lee is the best! He is extremely knowledgeable & very determined to get to the root of your problems. He also has a great bedside manner. He is extremely kind, he listens & makes you feel comfortable. I have had a few procedures done with him, and he & his staff are wonderful. From the nurses, to the anesthesiologist & everyone involved, they all explained every step of the way & what to expect. I was extremely impressed with his anesthesiologist Barb, who broke down every little thing regarding my sedation. I have had many anesthesiologists & none have ever been as informative as she was. I highly recommend Dr. Lee!"
"Dr Lee is such a great GI doctor. He takes the time to speak to his clients. He's been my doctor for many years now and I'm very thankful to call him my GI doctor."
"Dr. Leeās bedside manner is top notch and his team is impeccable! From prep to procedure, everything is explained throughly. Each team member has their part and nothing is missed. Iāve had about 4 colonoscopies and I only choose Dr. Lee because he makes this procedure so stress free! Thank you!"
"Staff is always kind and helpful. Doctor Lee has a phenomenal bedside manner. He is kind and caring, explains everything in detail. I trust him wholeheartedly with my health and well-being. He takes the time to help me understand my diagnosis and my bloodwork and other testing."
"I recently had a colonoscopy. The prep was the hardest part. Once arriving for my appt. the staff was most pleasant and set me at ease. Dr Robert Lee visited before and after the procedure. He was relaxed, took time to answer my questions and was very informative. I would highly recommend him."
"Doctor Lee explain the procedure that I was having done, very thorough to me. Which made me feel very comfortable. Great team with the doctor, during my procedure."
"Very thorough & efficient! Dr. Lee has been terrific & helpful at every appointment and will always discuss things in an enthusiastic manner. Would recommend him to anyone!"
"I have been a patient of Dr. Lee and his excellent care for over 20 years. He always has time for my questions. His staff is also excellent and available to talk with by phone. It is a pleasure to come to his office!"
"Very nice staffing. Of all my colonoscopy, I have to say this was the best and very quick. Dr. Lee was awesome and touch base on my procedures. Would highly recommend, your service. God Blessed you and the staff."
"Dr Lee is so informative listens to you I like the fact he gives you suggestions and is always willing to help I am so lucky to have him as my doctor"
"Dr. Lee is amazing! From arriving at Hinsdale hospital in 2012, I was finally diagnosed with problamatic pancreas divisum. For 10 years he was kind and caring with all the health problems I encountered. I've been told most GI doctors are very caring; however, Dr. R. Lee is exceptional. Thanks for taking good care of me!šš"
"Dr. Lee is amazing! From arriving at Hinsdale hospital in 2012, I was finally diagnosed with problamatic pancreas divisum. For 10 years he was kind and caring with all the health problems I encountered. I've been told most GI doctors are very caring; however, Dr. R. Lee is exceptional. Thanks for taking good care of me!šš"
"(Translated by Google) Excellent doctor very good attention from all his staff (Original) Excelente doctor muy buena atenciĆ³n de parte de todo su personal"
"I have bee seeing Dr Lee for a number of years and I have always been pleased with his professionalism and his very pleasant manner. I would highly recommend him."
"I have been a patient of Dr. Lee for almost two decades. Late onset crohnās had us all baffled. Dr. Lee tried every trick Dr Internet knew and a few more but it took old school exploratory surgery to prove him correct. Heās quite knowledgeable but not one of those annoying know it allās. Iāve seen him reach out to colleagues so the both of us can feel assured. Heās fun and easy to talk to and will take the time to ensure you understand with out needlessly using big words just to get rid of you. I could easily call Dr Lee a friend and have no problem trusting him with my life. I have also found his office staff and nurses as helpful and attentive. I and my wife have worked in healthcare all our lives. Iāve tried not to but it just seemed to draw me back. My first part time high school job was maintenance at a long term facility, then U.S. Navy Corpsman, combat medic, every department but billing in a hospital and am still a field service engineer for medical imaging equipment for over forty years. I might know what Iām talking about. I almost donāt dread my colonoscopies. Dr Lee is highly recommended."
"Dr. Lee and his staff made me feel sooooo comfortable during a first time procedure. I heard about him because my mom is a longtime patient of his. I highly recommend him and his wonderful team. š"
"I would recommend Dr. Lee and the whole practice. I have seen Dr. Lee and Dr. Janda for many years. My son goes to them and my daughter has an appt this week. Dr Lee also has a very good sense of humor."
"Dr.Lee has been my Gastrointerologyest for over twenty years,, and also treats many of my Family members and friends. Do to His careful monitoring of my Gerd issues , He caught a change in my Esophagus and through His quick actions I was immediately treated for early stage Esophageal Cancer , with great results . I'm Five years post operative and Cancer free, this outcome was only do to His quick action and supervision of my treatment."
"Awesome Doctor he explains everything to you and makes you comfortable to be with and straight forward with you I highly recommend Dr. Robert M. Lee,M.D."
"I've been seeing Robert Lee for at least 22 years and he is the best.. He explains everything very thorough. Is always on time and very polite. Recommend him to anyone"
"I've been under Dr Lee's care for 20 years now. Reason? He takes the time to really know his patients and is genuinely concerned for their well being. Plus, he remembers who you are...it's not a cold and impersonal experience. I don't feel like a number in his care. I feel valued. Thanks Doc! You rock!"
"Great Doctor! Empathetic listener and actually takes his time and gives you many options. Been seeing him for over 5 years now and helps me manage my GI issues."
"With my medical history and ailments I felt comfortable talking to Dr. Robert M. Lee. Iāve already seen improvements in my health and I canāt wait for my second visit."
"Best doctors office I have been in , in a long time. Very relaxed atmosphere and the staff is very friendly. Wouldnāt go anywhere else!! Dr. Lee is very personable and straightforward. He definitely knows his job. So glad my GP recommended him."
"Dr. Lee has taken great care of me for about 15 plus years. My medical conditions are quite challenging at times. Dr. Lee is always there for me. He is very intelligent and thorough with lots of yearās experience."
"I have been a patient of Dr. Lee for approximately twenty years. He came highly recommended and I was initially referred to him by two primary care physicians for a unique virus condition, which he was able to cure. Much to my satisfaction, I have continued to work with him over the years for standard preventative adult care procedures. Despite sporadic contact, he always recognizes me and knows exactly who I am. He provides sound advice and always follows up on whatever information is necessary for my continued good health. Both he and his office staff have been a pleasure to deal with and I hope for their continued success."
"1) very professional staff 2) extremely friendly and happy 3) very punctual 4) explains procedure before and after 5) always reassuring and polite 6) simple procedure 7) Doctor was awesome 8) Anesthesiologist did a great job 9) Office was extremely clean 10) very very convenient"
"Dr. Lee has always been wonderful, I've been a patient of his for years now and he always explains everything that is happening in great understandable detail. No one could go wrong by having him as your Doctor."
"This was my first time at Dr. Leeās office. Check in was easy, and he saw me right away. He answered all my questions, and had an excellent demeanor. I highly recommend."
"I have had absolutely positive experiences with Dr. Leeā¦he thoroughly goes over your health concerns & problems & gives u peace of mind when u r going through really hard times w/gastrointestinal problems that affect everyday lifeā¦.he takes time & helps make positive decisions & choices with you which changes the situation & makes it hopeful with a smile š I know that I am in good hands with a caring exceptional doctor."
"Dr. Lee has been my gastroenterologist for close to 20 years now, and I have no intention of changing that. Not only is he knowledgeable in his field, but he loves his work, and it shows. His disposition is always cheerful, he answers questions with no sign of impatience, and puts me at ease instantly. To me that is so rare in the medical world. There is no hint of condescension, yet he takes his job seriously, and when I leave his office, I always feel better than when I walked in. I highly recommend Dr. Lee. ,"
"I started with Dr Lee after developing "out of control" ulcerative colitus. Dr Lee got my issues under control and I'm now able to have a normal exsistance. Excellant doctor!"
"I started with Dr Lee after developing "out of control" ulcerative colitus. Dr Lee got my issues under control and I'm now able to have a normal exsistance. Excellant doctor!"
"If I keep returning to that clinic, it is because I am treated very well, in every sense of the word, he is a great doctor, and I truly recommend him very strongly."
"If I keep coming back to that clinic, it is because he treats me very well, in every sense of the word, he is a great doctor, and I really highly recommend him."
"Dr. Lee explained very clearly and slowly the gallbladder procedure (ERCP) he was going to perform. He then did exactly what he said...and then met with my family in post op to review the gallstone-removal results. He is the REAL DEAL...cool, calm, collected. His emergency surgery skills made the following day's gallbladder removal a huge success."