Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Robert Frachtman and his medical staff conducted an colonoscopy and endoscopy, which was performed flawlessly and comprehensively. He did a 15 mm dilation of my esophagus, due to small size using balloon technique, and now I can swallow better. Four small polyps were found and removed. I feel comfortable that my colon is healthy now."
"Austin Gastro and Dr. Frachtman are the best. I've been a patient with them for over 20 years would not go anywhere else. Dr. Frachtman caught my smoldering myeloma when it was missed by every other doctor."
"Dr Frachtman has been my GI specialist for years. He and his clinical nurse specialist, Marni, are thorough and responsive. I am very pleased with the office staff as well."
"I greatly appreciate the care provided by Dr. Frachtman and his office."
"Having had a bad report from a colorguard, I sought a physician who would be able to help me. Two of my friends go to this practice, One, as a patient of Dr.Frachtman., Said how thorough and kind and And how he listens and takes his time to make sure that everything is in detail. I feel very confident and my upcoming procedure. He relayed my fears. Grateful because it’s difficult here to get into a position and they just happened to have had a cancellation and we’re kind enough to take me."
"Dr. Frachtman and his entire staff are wonderful. Having a colonoscopy and endoscopy is not a fun experience, but they were all very reassuring and caring. They explained everything (even what to expect with the dreaded “prep”), made me comfortable on the day of, and followed up the next day to check on me and go over the results. I love Dr. Frachtman!"
"Outstanding professionalism."
"Everything went great for my procedure from the doctors to the anesthesiologist and the nurses everyone made me feel very comfortable and And the procedure was really fast and easy left there feeling great and no side effects."
"Dr. Frachtman and all his staff are amazing. He’s been my Gastroenterologist for more than 30 years. Much praise!"
"Everything went great for my procedure from the doctors to the anesthesiologist and the nurses everyone made me feel very comfortable and And the procedure was really fast and easy left there feeling great and no side effects."
"Dr. Frachtman and all his staff are amazing. He’s been my Gastroenterologist for more than 30 years. Much praise!"
"I was extremely impressed with my entire endoscopy/colonoscopy experience with my doctor, Dr. Robert Frachtmann. The entire staff at the endoscopy center were so patient, understanding, and very organized. Each person had a specific job and performed it so well. Best of all, Dr. Frachtmann gave me a hard copy of a written report about his findings during the procedure before I left to go home. It was very detailed and included color photos taken during the procedure. That was so helpful to know the results immediately. I highly recommend Dr. Frachtmann and Austin Gastroenterology!"
"Very attentive and professional! I love Dr. Frachtman!"
"Had an endoscopy with Dr Frachtman, all went so smooth and fast. Person who placed IV, got my vein with 1 try!! For me, that's nearly impossible! Grateful! Wish I had his name... Dr Frachtman is thorough, feel confortable with him that he'll figure out the reason why I'm anemic. 🙏🙏🙏 You're in good hands here! Thanks!!!"
"Dr. Frachtmam is my absolute favorite doctor in the whole world!! I have been going to him for years and he has the best attitude and truly cares about his patients!! No one better!"
"Great Dr. & The Staff."
"Knowledgeable with an excellent communication skills and very compassionate."
"Very professional team led by Dr. Frachtman. Every member seems totally in control of what needs to be done in a very timely manner."
"Excellent doctor in every way!"
"I have been a patient of Dr. Frachtman’s for many years. He has always taken excellent care of me. He takes his time, discusses his findings and suggestions, doesn’t rush and is extremely nice. I can’t say enough great things about him. He is a 5 star+ doctor!"
"Excellent service in scheduling & care."
"My recent colonoscopy/endoscopy under Dr. Frachtman was a tremendous success! Everything went perfectly. I trust Dr. Frachtman and his team to keep me healthy!"
"Super friendly staff, full of knowledge patient and understanding. Fast, too. It all was a cinch!"
"Everyone was very friendly and professional."
"Dr Frachtman has been my gasto doctor for many years, he has always gone above and beyond for me as a patient to ensure I’m getting the right treatment and medication I need. The staff are all genuine kind and caring people!"
"Absolutely amazing doctor! He listened to what I had to say and asked me questions about how I felt and actions we can take to solve my problems I’ve been having! 100 out of 100 highly recommend him!"
"Outstanding"
"They are great"
"Dr. Frachtman is highly knowledgeable in his profession, as a Gastroenterologist. He has been doing this for years; you will not regret going to him. He gave me specific and detailed instructions on my case and he will do the same for you. Make sure you ask him all of your questions during your appointment as he will answer you with a professional and self-experienced answer for all your needs. Thank you all at this location, I will be visiting you again in the future because of your excellent service; God bless."
"Pleasure to deal with the schedulers, professional staff and Dr. Frachtman. All my questions were answered and when I needed a change made it was done, no calling back to remind them."
"Dr. Frachtman made lengthy calls to confirm my diagnosis with the radiologist. He worked very hard on my behalf and it was greatly appreciated."
"The surgeon who had done my previous two colonoscopes retired so I went to Dr Frachtman August 2018 on the recommendation of a physician colleague to have colonoscopy. I would highly recommend him. I woke up from procedure with no side effects, discomfort or problems and he is well respected, professional and just a great guy to work with. The staff at the facility where he does the procedure is very professional and seems to really like their work and patients. I am due for my next colonoscopy in 2 years and will return to him and I highly recommend his work. Here is my update: I am updating this in September 2023 as I just had my 2nd routine colonoscopy with Dr. Frachtman earlier this week 5 years after my last one with him. He and the fabulous staff at the endoscopy center where he works once again did a great job, were kind and pleasant to work with, and I was able to recover quickly and be back at work the next day! The endoscopy center staff still really seem to enjoy their job and like working with people. I am lucky I found Dr. Frachtman. I am a physician and was referred to him by a colleague who is also a patient of his."
"Very good doctor listens very well to me and we discussed my medical history with him very friendly and his staff are friendly too I had my two kids with me and the nurse took care of them while my visit. The procedure went well and I highly recommend him."
"His been my Doctor for over 20 years.1 of the best in his field"
"Dr. Frachtman is a great doctor. He listens to me then thinks before he responds. He has never rushed into making a decision and I always have appreciated that."
"Awesome. After being told different things, I finally got the answer to what was going on. If it wasn't for him, I would have had a medical procedure I didn't need. Highly recommend."
"Always professional and trustworthy"
"Can't ask for a better doctor in his field,kind caring and very informative on his health experience 👏 👍 love this doctor cause I feel confident about what he does at time of procedure."
"Friendly, informative doctor & staff.Prompt follow-up with test results."
"Dr is amazing friendly and so kind and his team as well , definitely recommend"
"Smart, personable. Does not let norms get in the way of your health. I only hope he doesn't retire any time soon"
"Kind, considerate, thorough care. Dr. Frachtman has great bedside skills, is very patient and friendly."
"Very knowledgeable and nice and helpful"
"I love Dr. Fractman! He's been my GI doctor for years. I definitely recommend him."
"Austin Gastroenterology is awesome! Dr. Frachtman and his team take really good care of their patients! Getting ready for a colonoscopy is not fun, but they make it as easy and predictable as it can possibly be!!! At the endoscopy center they treat you like royalty!!"
"Dr. Frachtman is a wonderful and considerate doctor!"
"Completely professional experience. Seamless ."
"Everyone in Dr Frachtman was.very nice, I did not have to wait a lot for me to see him"
"Excellent care."
"I had been to Dr. Frachtman before and I chose to see him again this time. He’s thorough, informative, and easy to communicate with. I recommend him to my family. He’s a good doc."
"Dr. Frachtman was attentive and answered all my questions. He carefully explained the care that I would receive and the possible results including any follow up care. I feel comfortable moving forward with my procedure."
"I had been to Dr. Frachtman before and I chose to see him again this time. He’s thorough, informative, and easy to communicate with. I recommend him to my family. He’s a good doc."
"It was my first time to the office of Dr Frachtman I was very happy with him and his nurse very thorough and friendly..."
"Dr. Frachtman is a very good Doctor. He is one of a few Doctors I have ever seen to take his time to explain thoroughly to the patient during the visit. I am very happy to have met Dr. frachtman and to have him as my Gastroenterologist. I will recommend him fully."
"It was a great experience the way he explain to me the things that I have to do before the procedure and after so I would recommend Dr.Frachtman to a family member a friend"
"Dr.Frachtman and Austin Gastro in general are excellent. I have seen them for years and am completely satisfied."
"Great doctor! Caring and listens to everything you have to say. He also has a great sense of humor!"
"My dad goes to the Doctor and of course I go with him and Doctor is very good looking 😊. He explains everything to me about my dad overall he's a great Doctor."
"Dr Frachtman is awesome, he is very professional and listens to what you have to say. He’s extremely knowledgeable and professional. I highly recommend him."
"Very thorough, capable and kind doctor."
"Extremely professional and he truly cares for his patients."
"Dr Frachtman is very good doctor, he foud out my cancer problem and gave me good prescription to chase it away so I did not have any chemo neither radiation. Thx doctor."
"After more than 20 years still the best on my opinion"
"I have overactive bladder, it became very active when I last took a laxative, Can I do a colonoscopy yet, I talked to your triage no reply."
"Dr Robert L. Frachtman and staff were very professional, very friendly very knowledgeable, and they took the best care of me. They answered all the questions I had for them without any hesitation. I would recommend him and his staff to everyone I know and don't know. I loved my experience. They are the best."
"Very professional but with a homey casual bedside manner which makes one feel comfortable. Associated with Austin Gastroenterology and with that team makes what could be unpleasant experiences as distress free as possible."
"Dr. Frachtman has done four procedures for me. He is a great physician and surgeon and has a great bedside manner. He and his team are top notch."
"Dr Frachtman is kind and thorough, two things that are much appreciated in my medical care. The team of professionals at Austin Endoscopy Center are top notch. I knew I was in great hands with Ana, Madison, and Karen."
"I went to Dr. Frachtman after another gastro Dr couldnt help me. Dr. Frachtman did several tests and spent the time to really help me start to get better. I appreciated what he has done so much as well as his team that I even baked him and his staff a yummy cake to show extra appreciation."
"Dr. Frachtman reviewed all test results, answered all my questions, and suggested an appropriate course of action, which should provide further insight into what is happening."
"Dr. Frachtman is a thorough professional. He listens carefully and respectfully, considers multiple treatment possibilities and doesn't quit until your issues have been fully addressed and solved to the highest possible degree. After years of frustration with GI issues and other physicians, I am grateful to have found Dr. Frachtman."
"Excellent doc! Friendly, but also prepared and focused on you. Answers all questions."
"I want to say how much time and effort he put into my first visit. He made sure that he took good care of me and he did not make me wait to have my procedure done. He also came in on his OFF day. He has a bubbly personality and is really thorough. Thank you so much. He is the best GI in Texas"
"Our family has been fortunate to have Dr. Frachtman for colonoscopies and gastrointestinal issues for about 20 years. Based on symptoms alone, he recommended additional tests that discovered unusual amoeba that he treated. Most folks would just have to live with it, as these days most other care providers don't seem to look too deep at problems. I have high confidence in his assessments."
"The surgeon who had done my previous two colonoscopes retired so I went to Dr Frachtman August 2018 on the recommendation of a physician colleague to have colonoscopy. I would highly recommend him. I woke up from procedure with no side effects, discomfort or problems and he is well respected, professional and just a great guy to work with. The staff at the facility where he does the procedure is very professional and seems to really like their work and patients. I am due for my next colonoscopy in 2 years and will return to him and I highly recommend his work."
"I highly recommend Dr Frachtman! He takes time to listen to you, thinks outside the box and actually help you. I had SIBO (he did a breath test) back in 2016 and he was one of the only doctors to truly work my case (Dr Beth Hellerstadt is the other and she’s Wonderful!) His nurses suggested a low fodmap diet and probiotics along with the antibiotics... it took time but I can say that I now am SIBO healed and without the testing and direction of this practice, the bacteria would have continued to spread...thank you!!!"
"Dr. Frachtman is the best gastroenterologist in Austin! He and his staff are awesome, and I consider Dr. Frachtman to be a friend as well. He sweetly recommended the best and most skilled oncologist for my husband who had cancer."
"Dr Frachtman and his team are amazing. My prior dr wanted to do surgery and remove my colon (I have Chron's). Dr Frachtman was able to get me into remission without surgery. He truly cares about his patients and is remarkably knowledgeable. He rather run a little late and make sure you are given the attention you need. His team has been great in getting me appts and getting my medication approved by insurance."
"Dr. Frachtmann and staff are great. I highly recommend him and the Hygea staff as well. They took very good care of me."
"Dr. Frachtman is awesome! I highly recommend him!"
"Dr. Frachtman is great!! I started seeing him almost 10 years ago after a coworker recommended him. He's really nice and I trust him. His NP Marni Martinez is very knowledgeable and caring as well. I used to see him at the James Casey AG location closer to me, but now go to the 34th St location just so I can see Dr. Frachtman. Mindy W and everyone here are always really nice and have gone out of their way for me."