Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Very personable, great bedside manner. Dr Chen was very informative and able to answer all questions that I had. Highly recommend."
"Staff and professionalism by far outstanding. I was treated twice, my wife once and this place was like visiting large Houston hospitals ( Herman memorial, MD Anderson, TX children, etc ....... Well done"
"Thank you Dr. Chen! Your visit to my husband's recovery room was just right. You took enough time to make us feel you were there for as long as we needed to understand the findings in your report. We liked your professionality & your personality. May you continue to bless others in your career service to mankind!"
"I realized a colonoscopy with Chen MD and it was very professional . Thank you"
"Dr. Chen was very soft spoken and professional. The staff and everyone at the facility had great customer service. They made me feel at ease for the upcoming procedure."
"Great experience, very professional and thorough."
"Personable doctor, made me feel at ease for procedure. Thoroughly explained findings afterward. Would return if needed and would recommend to others."
"The staff are pleasant and provide detailed information. Dr. Chen listened to my symptoms and concerns, and answered my questions. I recommend this doctor without reservation."
"The whole process was great. I was a little scared going in, but came out with a smile on my face. The staff were wonderful."
"Dr. Chen is an exceptional doctor, super friendly, and well spoken. He makes sure you know from the beginning what to expect from any procedure. His staff is great and continually checks up on you after any procedure. I would recommend him to anyone having gastric issues."
"Awesome staff!"
"The ladies at the front desk was very nice and my nurse prepped me was super nice and friendly she was very good with the IV and I don’t like needles but she get an A++++++"
"Best service i ever had"
"Compassionate, caring and competent physician. He explained the procedure/post op findings in an easy to understand manner. Patient and answered all questions thoroughly. I definitely recommend Dr. Chen."
"The Doctor is profession as well as very thorough with the highest level of care. The staff is always caring and friendly."
"Was very professional and the establishment was very clean. Dr Chen was very informative about the procedure. Was very satisfied with the overall outcome."
"Great experience. Staff and Dr Chen were friendly, professional and efficient."
"Everything went smoothly. He was very reassuring. The staff was amazing."
"This was my first visit with Dr. Chen. When he came into the room , his smile was so pleasant and soothing. His bedside manner is awesome. He listens to you and he follows thru. There’s not enough stars to give Dr. Chen for his professionalism.Thank you for just being what we need in your field of expertise."
"very friendly & patient & understanding. a good staff."
"very friendly & patient & understanding. a good staff."
"First visit with him and I think he wil be a great doctor. He is way better than dr. Bean was"
"First visit with him and I think he wil be a great doctor. He is way better than dr. Bean was"
"Positive experience , made me me feel like I was really cared for. I would highly recommend him to anyone."
"Dr. Chen was great answering all the questions that I needed to know he was very patient with me when he was asking me questions and I was slow to answer because I couldn't remember some dates. He treated me like a patient should be treated. He ask did I have any concerns about anything and he ask me did I have any questions for him. He listens to all feed back and he had answers. Thank you Dr. Chen For a great visit."
"Dr. Chen is very good at explaining what is wrong with my health. Addressed it and suggested what I can do to help myself. ."
"Very knowledgeable an helpful with any questions I asked."
"My experience was excellent. The doctor came in and talked with me about my condition. He was very nice and listened to everything I had to say. Scheduled me for some tests. I will be happy to go back when the results are in."
"He took the time to listen to all of my questions and concerns. It did take a few weeks to get in but they are all so nice and professional there. No complaints."
"Dr. Chen is easy to talk to and answered all of my questions. He was very thorough going through my medical history and giving me information about my medical problems and general health. The office staff is pleasant and I did not have a long wait in the office. I recommend Dr. Chen."
"My first appointment was great. He really took the time to touch base on all of the issues. A good doctor that listens to their patients is hard to find anymore. I am excited to continue working with him."
"I recently went in for a consultation to set up for a routine colonoscopy with Dr Richy Chen. I was very pleased talking to with him. He explained any questions I had."
"Dr. Chen was very knowledgeable and friendly. He answered all my questions and is very determined to find a solution to what is wrong with my husband."
"Dr Chen was very professional very good manners didn't feel like he was rushing and took the time to answer my questions and explaining things to me I highly recommend him"