GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Professional staff. All wore name tags with professional status. Always introduced themselves with brief explanation of what they were going to do in my care. Explained time line. Asked if any questions. Asked if I was comfortable. 5 star staff."
"What a delight it was to meet Dr. Moussan. A smile and a friendly word, is the best medicine one needs before any procedure, and this gentleman has it in abundance. Beside the fact that he definitely knows what he is doing. Thank you."
"Dr. Moussan and staff were patient and professional. They treated my mother with respect and compassion when giving instructions or explaining upcoming procedures."
"Dr. Moussa is the greatest. I've never had such an easy colonoscopy and endoscopy. Very gentle, kind, answering all questions. I will use this team always and recommend them to family and friends. Y'all are very special"
"This was my first interaction with Dr Moussan & his staff. Very impressed with with the care & professionalism they showed during the entire procedure. Thanks to all of you. Cliff Robinson."
"My interaction with over 90% of the folks at Washington gastrology was great. Several of their physicians assistants were the ones that I interacted with. Best.. I have to admit that I will not return because of the physician that was assigned to my case. I'm sure for basic care he's fine but he never did figure out what my issue was and I had to go elsewhere. This was after over 2 years of coming to see them."
"Everyone was very nice from the receptionist to the nurses, the Dr. and all who assisted through the process. I love how they all communicate exactly what is or will be happening. They all made a very much needed but nerve racking procedure much easier. This is why I chose to return."
"Very friendly staff, very helpful and informative with what you are getting done. Excellent follow up. Very attentive and excellent doctor. Would recommend him and his staff"
"Basically, Dr. Moussan came in said hello with a big smile and cracked a joke which made me crack a smile. I knew that I am in good hands. Saw him again on the other side, the smile was back, he explained what he did, but as i was not in any receptive state, flew over my head, the explanation I mean. Thank you Dr. Moussan, you made my day š."
"He is a very good doctor. He treated me very respectfully. I am really happy to meet him. He was very polite. And he treated his patient with great respect"
"Dr. Moussan and the entire staff at Washington Gastroenterology in the Puyallup Clinic was very polite and professional. My procedure went extremely fast and I have never felt more cared for."
"You all could write the book on customer service and kindness from start to finish. We had quite the experience. We left plenty early for my appointment as we live pretty far out. We got part way in and the power was out. No traffic lights and traffic was at a crawl. Panic rose. I knew I would be super late and was not wanting to go through the process at home the night before anytime soon. I had been up since 4 am, I was thirsty and just anxious. I called in and they said they had power and not to worry. They gave me a call back after 20 minutes and assured me all was well. We arrived and everything just click. Everyone did their part well and made me very comfortable. Thank you...Thank you...Thank you."
"From the moment of check-in to discharge, the whole process was flawless! The nurses were respectfully attentive. I was informed by the anesthesiologist what to expect. The Dr. kept me informed throughout the whole process. Just a pleasant experience."
"Going to Gastroebterology office can be very stressful. Not the case at Dr. Oussama Moussan, MD office. First contact you have is the receptionist and she was personal, and professional, which made me relaxed. It did not end there....the Nurse/Randi was exceptional in all areas. She is a Nurse you want by your side in Emergency room situation. Last but not least- Dr. Moussan, What a gem! Very kind, Knows how to operate his tools, and Very patient answering my questions. I would recommend he and his staff to do my Gastroenterology!!"
"Dr. Moussan's Staff is the greatest there is! Since our first meeting some 13 years ago, you've never failed to answer all questions and perform all procedures in a safe, professional, and welcoming manner."
"Iāve been a patient for eight years. I love my doctor and the staff are so professional, caring and kind. I highly recommend them for your trusted care."
"I have had several colonoscopies & an Upper GI Endoscopy (EGD) by Dr. Moussan. These procedures were performed in different locations. Dr. Moussan and his staffs are excellent!!! From reception to recovery - all wonderful. I highly recommend them. PS - Dr. Moussan has great ābedside mannerā and explains everything very well both before & after the procedure."
"I would definitely recommend Dr Moussan. Very professional and great at making sure youāre ready for your procedure. Also all the other members of his team were friendly, kind, and funny. They all seemed to enjoy each others company. Which made it an even better experience. we will definitely return for all future procedures"
"The Washington Gastroenterology department located in the Sunrise Village, Puyallup made you feel welcomed and at ease. Very clean and spacious area. Check in was easy. Wait time short. You were taken into a small room for the initial admission of vital signs and telling of procedures. Doctor at that time also came in and introduced himself. Once done and in procedure room each person introduced themself and told what they were going to do. Making you at ease even more. You woke up in recovery where the nurse was there and then the doctor came in to tell of results. Privacy is good from beginning to end."
"I have been seeing Dr Moussan for many years for a variety of things. He has always taken great care to give me the right diagnosis. He is a very pleasant person and takes time to hear all the symptoms to determine the best treatment. I highly recommend him. His staff are great also and make you feel very comfortable."
"I had a virtual appointment with Dr.Moussan MD. My wife and I both felt he was attentive, asked the right questions and produced a plan. I have also had 3 calls to his Puyallup office and staff is eager to help. Recommend this office."
"The communication was consistent and precise. Lots of reminders which I appreciate. The staff was kind and answered all my questions quickly. The facility is also very nice and clean"
"Dr Moussan has always been such a pleasant Doctor. He is very informative and put me at ease each time I have seen him. I would highly recommend him to anyone! Lovely disposition."
"The set up and recovery went well with the colonoscopy. The only problem with the procedure was that I woke up in the middle of it. There was no pain, but it did startle me."
"My Colenoscopy was a failure. I was unable to finish the last 2quarts of prep as instructed . I have been rescheduled for January 2024. I have also picked up more solution but the Drs. ordered 2 gallons of prep solution. I will start drinking the 2gallons much earlier instead of when the Drās office suggests."
"I have been going to Dr Moussan for many years. He is such a caring person with a great bedside manner. His staff is amazing at making sure I was comfortable and answered all of my questions. Thank you for going above and beyond."
"Dr Moussan is very caring, friendly, knowledgeable, professional and quick to find out problems and solutions for the problems. He's one of the best GI doctors I've ever met."
"Dr. Moussan was great. Very understanding w all my questions. Also he was able to answer w confidence which made me feel more comfortable. 5 star review from me!"
"Dr Moissan and his team are a rare find. They are kind, professional and knowledgeable. They take what is an unwelcome situation and make it tolerable and un-embarrassing. They deliver Your results with care and clarity. They are the best at what they do!!"
"My first visit with Dr Moussan, he is very friendly and kind, he listened to my concerns... really listened! And set forth a plan to help me. I would totally recommend Dr. Moussan as anyones gastroenterologist."
"Dr Moussan is top notch, very caring but also gets down to business. I appreciate the care and compassion in which he uses to put you at ease. GI specialty can be awkward, but with him it is not."
"We got referred to Dr Moussan from my moms Pcp & I have loved both his clinics he works at and heās so amazing! Good bed side manner and very kind on ordering different test for my mom to get done and get to the bottom of what she has. Thank you so much!"
"Dr Moussan is awesome. Beside being a n very competent physician, he's friendly and treats his patients as a team member. I HIGHLY recommend Dr Moussan."
"Dr Moussan is the Greatest GI doctor. He knew when it was time for me to have surgery for an intestine resection. A previous doctor from another health group didnāt follow my case as reported by two of their PAās. (ie, 3 episodes of severe night sweats, waking up as if someone threw me in a swimming pool with my bed; severe chills inside out; and unexplained high fever of 103.) Dr Moussan referred me to a surgeon who told me that he was shocked to see that I was even walking let alone able to go to work. I am deeply Grateful to Dr Moussan and his staff to follow me in my diagnosis. Highly Recommended!"
"Dr. Was very comforting and completely understanding of what I have been going through. Gave me resources of what to do next. I highly recommend this Dr. And your needs."
"Have been a patient with Dr. Moussan for a number of years. He has always explained his findings and any follow up that may be needed. Get all your questions answered in an understandable way. He and the staff are great people."
"He was a pleasure to meet. Very helpful to all my questions. He answered all my questions, very straight forward, I never felt rushed, he was just a pleasure to meet and looking forward to seeing him again."
"I can truthfully say that I never wanted to have a colonoscopy, had anxiety over it and put it off for five years. The only really bad part about having this procedure was drinking all the prep liquid. The actual colonoscopy itself was extremely easy on the patient side. The staff at Washington Gastroenterology was amazing, friendly, fun, and somehow turned a colonoscopy into a good experience. Dr Moussan was also very nice and friendly. If you need this procedure, I would highly recommend this clinic!"
"Dr. Moussan is amazing! He is very knowledgeable and very personable. I felt comfortable. He asked if I had any questions or concerns before and after my procedure. The procedure went great."
"This was my first visit with Dr Moussan. He was very nice, we talked about my medical conditions, he was very knowledgeable and treated me with respect I highly recommend Dr Moussan."
"Prior to my colonoscopy procedure Dr Moussan greet me and ask if I have any question and concern. Heās very professional,very nice personality. Iām thankful for an excellent job done by Dr Moussan and his staff. Rosario Moreno Procedure done on July 07,2022"
"Dr. Moussan was very knowledgeable, communicative and professional when I met with him to discuss my concerns. His care team was exceptional during my appointments and I felt confident in my care plan after my consultation with their specialists."
"Prior to my colonoscopy procedure Dr Moussan greet me and ask if I have any question and concern. Heās very professional,very nice personality. Iām thankful for an excellent job done by Dr Moussan and his staff. Rosario Moreno Procedure done on July 07,2022"
"Dr. Moussan is friendly and thorough. I really appreciate his willingness to see and evaluate patients in person. If you're looking for a GI doctor, I would definitely recommend Dr. Moussan."
"Dr. Moussan put me at ease as soon as he walked into the room. Colonoscopies are never a fun experience. He was so kind, thoughtful and patient. Took the time to answer all my questions. I was very impressed with Washington Gastroenterology - and especially Dr. Moussan. I would highly recommend him!"
"I've been seeing Dr. Moussan since 2009. I am very pleased with his care and trust him with my life. The staff is helpful and caring. I wouldn't want to go anywhere else."
"Dr Moissan was very personable. Prior to the procedure he came in to ask if I had any questions or concerns, most doctors leave that up to nurses to confront the patient prior to a procedure ."
"I went for a new patient consult with Dr Moussan and felt very comfortable. He is very calm and reassuring and very knowledgeable. My husband liked him too!"
"Staff is wonderful. I was well informed before my procedure and when I got to my appointment. Been going here for 10 plus years and have never had a problem. Great doctor, great staff."
"Dr. Moussan is friendly and thorough. I really appreciate his willingness to see and evaluate patients in person. If you're looking for a GI doctor, I would definitely recommend Dr. Moussan."
"Having changed from another GI doctor, Dr Moussan referred me to a surgeon when I needed it most. Surgeon told me he was shocked that I was still walking and working. Thank You! Dr Moussan."
"The staff was absolutely wonderful... they explained everything that was going on it was quick it was clean it was friendly relaxing the doctor was absolutely phenomenal with explaining stuff nobody rushed you I would definitely recommend this doctor and his staff"
"Dr. Moussan is the best! Not only is he kind and compassionate, he was the only GI that figured out what my problem was, after having seen a few other in the Seattle area first. This has kept me seeing him for any new issues over the years."
"The staff was absolutely wonderful... they explained everything that was going on it was quick it was clean it was friendly relaxing the doctor was absolutely phenomenal with explaining stuff nobody rushed you I would definitely recommend this doctor and his staff"
"The staff was absolutely wonderful... they explained everything that was going on it was quick it was clean it was friendly relaxing the doctor was absolutely phenomenal with explaining stuff nobody rushed you I would definitely recommend this doctor and his staff"
"The staff was absolutely wonderful... they explained everything that was going on it was quick it was clean it was friendly relaxing the doctor was absolutely phenomenal with explaining stuff nobody rushed you I would definitely recommend this doctor and his staff"
"The staff was absolutely wonderful... they explained everything that was going on it was quick it was clean it was friendly relaxing the doctor was absolutely phenomenal with explaining stuff nobody rushed you I would definitely recommend this doctor and his staff"
"Dr. Moussan and his team are amazing. Very friendly and knowledgeable. This is a procedure no one wants to go through, but each step of the process was explained to me and I was treated to perfection. I'd highly recommend Dr. Moussan and his team, first class service, Thank you!"
"He is straight to the point and doesnāt waste your or his time. The only doctor who could help me with my issue after going to different doctors for many months"
"Extremely knowledgeable and thorough. Super nice and caring. My husband and I have been under Dr Moussanās care for over 10 years and we refer others any chance we get. Staff in both facilities also rate 5 stars."