Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Have been going to Dr Merel for about 16 years now and am very happy with as well as her partners and their staff"
"My GI doc for 30 years recently retired and I was hearing horror stories about finding a new GI. Luckily my GP recommended Dr Merel and I couldn't be happier. Her office, the staff and the facility where she does colonoscopies not to mention Dr Merel herself were all top notch. Highly recommend!"
"Great experience considering it was a colonoscopy!"
"Doctor was good in terms of direct suggestions to deal with my issue. The only disappointment about this first time visit is how rushed the doctor was. I was told by the referring person who is a patient of the doctor, that she is calm and takes time to listen. This was not my experience. Perhaps it was one of those extremely busy days. Nonetheless I will continue to keep her as my GI doctor."
"This was such an easy experience- I was in and out in an about an hour- no pain or discomfort whatsoever. Everyone was professional and friendly. A seamless experience all around."
"Dr. Merely seems awesome, knowledgeable and thorough. Her support staff need coaching. The made me wait 45 minutes for the scheduler then told me and a waiting room full of people waiting to go, the scheduler will call. My time is valuable too, if he was that far behind tell me we are done right away and expect a call. Not well managed."
"The visit was fine with the Doctor! I did feel at the end that I was being rushed a little bit but most of the problems were addressed and hopefully I will get some positive results !!!"
"Extremely smooth and stress-free process! Lovely, professional staff!"
"Outstanding service all around"
"Dr Merel was amazing."
"Nina was great, enjoyed my visit"
"Great experience, caring physician and staff."
"I'm very happy with the service was provided to me on professional level and the highest standard you can get.The doctor Nina Merely and her staff do outstanding job. Thank you for your service."
"My visit with Dr Merel was great she took time to address my concerns."
"Dr Merel has been my GI Specialist for a number of years. She listens and understands what the patient is expressing. She doesn’t push the patient on any treatment if not comfortable. She is very good at her specialty. I do recommend Dr Merel."
"Love Dr Merel ! Very professional and caring and gets to the issue."
"Dr Merel listens well and is always helpful. I've been seeing her for years."
"Very thorough doctor. Love her bedside manner. I feel like I could trust her with my health."
"Dr Merel was very responsive to my problems and gave me excellent advice. I heartily recommend her."
"Dr. Merel is amazing! Very attentive and listen with care. Definitely recommend her."
"Dr. Merel, was extremely courteous and comfortable to work with, while presenting my health conditions. She answered all my questions and I never felt rushed. Dr. Merel, is knowledgeable and I completely trust with my health."
"Through, personable and knowledgeable"
"Dr. Merel was great, she came in to touch base beforehand and told me exactly what was going to expect. She also came in afterwards explained what she found and saw-along with dietary recommendations."
"I have been with this practice for over 25 years. I started with Dr. Levitan. When he retired I switched to Dr. Merel and have been very happy with her care."
"Dr. Merel is kind, understanding, and open to feedback around my care. Only note is it can occasionally be hard to get in touch with her. But that is more because of the front office and not necessarily her responsibility to manage."
"The pre-prep to the drug store was wrong and I had to call to rectify. Had to make 2 trips to Walgreens. Also they gave me 5 places to get a PCR Covid test, which Golf Surgical Center does not take. They only accept the test from Evanston or Libertyville. Dr Merle was great but their help should get their direction and prescription right."
"The pre-prep to the drug store was wrong and I had to call to rectify. Had to make 2 trips to Walgreens. Also they gave me 5 places to get a PCR Covid test, which Golf Surgical Center does not take. They only accept the test from Evanston or Libertyville. Dr Merle was great but their help should get their direction and prescription right."
"Dr. Merel and her facility and staff were exemplary! Everyone did their job without fault. From the front desk, nursing, anesthesia to Dr.Merel herself, I was in expert hands and received the finest care. I would highly recommend this facility where they do their job with precision and confidence."
"Nina Merel was kind gentle and knowledgeable."
"Dr Nina Merel is top notch. My whole experience was simple from beginning to end. Efficient, helpful, friendly, calming… are the words I would choose to describe the doctor and office staff. Additionally, the space in the waiting area and surgical area are extremely clean and take Covid seriously. Everything a patient needs."
"Dr. Merel & her staff were all so well prepared, kind, efficient & effective. All things were done with kindness & caring with this procedure that no one really wants to have to do. After care was wonderful & attentive to me as an individual."
"Doctor Merel is a huge help in trying to guide me in the right direction for my stomach issues. She is super understanding and truly listens to what you have to say!"
"Great attitude! Complete support! Very nice, supportive and concerned doctor (I have) Staff is great and everything was on time."
"Dr. Merel, Vanessa, and team were very helpful and provided great direction for me. The IL Gastro group and GI Alliance team collaborate well to help improve treatment for patients."
"Based on my office visit as a new patient, I found Dr. Merel to be personable and smart. She listened patiently and explained issues and procedures clearly. Her office was well run and the scheduler was exceptionally friendly and helpful."
"My internist originally referred me to Dr. Merel several years ago for a routine colonoscopy and endoscopy. She has since treated me for a few gastric problems. She is an excellent diagnostician and I wouldn't be here today had I not gone to see her. She is very caring and goes above and beyond in taking care of her patients. I wouldn't go to anyone else and I would strongly recommend her if youou are looking for an excellent gastroenterologist."
"Excellent care by everyone there."
"Dr Merel is a caring, compassionate physician. She listens, makes suggestions and helps you to make a plan that works for you. She’s also willing to try different approaches for a successful outcome"
"Very professional, patient with any questions I had and kindness displayed! A doctor with a heart!"
"Dr. Merel is a wonderful doctor. She is compassionate, caring, gentle and excellent at her job. She has been taking care of me since 2002. I would recommend her highly to anyone who might ask."
"I had a wonderful experience with the doctor, she very kind, sweet and well spoken. She is great listener and doesn’t hesitate to answer any questions.you have."
"Dr. Merel has a warm and friendly bedside manner. She makes you fell comfortable in “uncomfortable “ Circumstances. She takes the time to make sure you understand everything and always takes the time to answer your questions. I’ve been going to Dr.. Merel for a few years and have since moved quite a distance away. I have no intentions of finding a new doctor out here! I have great confidence in her."
"I really like Dr Merel. She listens closely to what I have to say about my health and concerns. She always makes practical suggestions and she treats me with respect and kindness. In today's world, it is rare to find a good doctor. Dr Merel is one of the best."
"Dr. Nina is amazing. Very caring and extremely knowledgeable. Even the prep is gentle! She's wonderful to work with. No fears with her as my doc."
"Dr. Merel and her staff run a super efficient operation all while providing an exceptionally high level of care."
"Dr Merel is the best. Caring doctor who does listen."
"I’ve known Dr. Merel for years. Highly recommend. She is thorough, professional, knowledgeable, experienced, attentive."
"Dr. Nina Merel is wonderful, her team is as well, they are professional, efficient and very nice to work with. Each step in the process is fully explained, questions asked were addressed right away, the timeline was adhered too also. Each person involved explained their role as it pertained to the procedure. This was the second time I utilized Dr. Merel and Glen Endoscopy we're the only professionals I considered when it was time for a second visit. I would highly recommend these professionals to any one and in fact have made several referrals to friends. Thank you."
"Thank you to an amazing staff pleasant & friendly very knowledgeable in their work ethics I would highly recommend this place."
"I have been very pleased with Dr. Nina Merel and her staff. She was recommended to me by my primary physician many years back. I have not been disappointed with her bedside manner; she takes the time to speak with me before and after the procedure with calmness and professionalism. She explains everything thoroughly with graphics in addition to a game plan for improvement. I moved further away further from her office (45 minutes w/good traffic); However, I kept her as specialty physician because the service I receive is worth it."
"Nina merel is a great dr and has helped me a lot with my issues. I would recommend her !"
"I have had a lot of doctors in my past, and she is hands-down one of the best doctors I have ever been a patient of. I feel like she truly listens to me and cares about me and my well-being. She is extremely knowledgeable and will do everything she can to help you."
"Dr. Merel and her staff are very kind and caring."
"Dr. Merel squeezed me in for a telemedicine appt and as usual, was kind, patient and answered all my concerns and questions. Her staff responded quickly to my request for an appt and was excellent at following up with me to confirm that time and dates worked. You can’t find a better Dr. and support team."
"I have been with Dr. Merel for over 15 years and I have come to trust her. She not only knows her stuff, she genuinely cares about her patients and they know it."
"Very caring and thorough."
"I highly recommend Dr. Nina H. Merel. She is an excellent doctor with the Illinois Gastroenterology Group. She takes time with her patients and explains things so you can understand. Dr. Merel has performed two successful procedures on me, a colonoscopy and a endoscopy. I have much confidence in her abilities."
"Dr. Merel was very accommodating & reassuring both during my office visit and procedure. Not to mention The Glen Endoscopy Center was quick, supportive, clean, & most of all everyone I interacted with was kind."
"Dr. Merel was very accommodating & reassuring both during my office visit and procedure. Not to mention The Glen Endoscopy Center was quick, supportive, clean, & most of all everyone I interacted with was kind."
"Dr. Merel and her group saw me on an emergency basis in March of 2016. With red tape from my blue cross blue shield health insurance I was getting overwhelmed from all ends. Dr merel and her staff navigated the health insurance issues like champions and quickly gave me world class health care. I can't thank the group enough ! Much gratitude Earl b Ruthman chicago Illinois"