Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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"The office staff was friendly, helpful and professional. Dr. Kavathia wasva good listener, personable, professional and assured knowledgeable. I'll definitely be back."
"Dr. Kavathia is the opitomy of the Dr. You want to come home to. His sincere commitment to his patient's overall well being never wavers. His wealth of knowledge provides patients with the security; that are being taken care of by the very best!"
"I felt like Dr. Kavathia cared about my concerns. He answered my questions and concerns. I trust that he has my best interest at hand and is not driven by money. I would recommend him to friends and family."
"The doctor was very kind and friendly, nurses had a good bedside manner."
"This is my first visit with Dr Kavathia and I am very pleased !"
"Very professional surgeon. On time for office consult. Extremely helpful and knowledgeable. Highly recommend."
"Dr K is super nice and very knowledgeable. The support staff handles everything accurate and timely."
"Dr. Kavathia always takes the time to answer my questions and explain things in detail. I highly recommend him."
"Patty was so professional in scheduling and follow up. I was extremely impressed with her abilities and customer service skills. She was very welcoming. Registration desk was helpful and was a breeze. My Dr is great. My husband had just just had a procedure with him so we were familiar with his great beside manner. The only down fall is the scheduling for the procedure for a colonoscopy itself. The staff was somewhat cold and uninformative. Just handed a packet and said the time and where. Other then that the whole experience is wonderful and would recommend this group to others."
"Very professional"
"Dr.Kavathia is a very personable, attentive doctor who thoroughly explains your health issues, & engages you in solutions. He gives you time & answers any questions you may have."
"I can’t wait to get my colonoscopy!….said no one!!! 🤪 But this place was amazing! From the minute you walk in the front desk greets you with a smile, helped me with the paperwork and in a few short minutes I was called back for procedure. Then the nurse was so sweet and explained everything that would happen from beginning to end. Both anesthesiologist and Doctor (Nilay Kavathia) greet you and explain what they do as well. Felt so at ease! In and out and no pain. Thanks for making this not so fun but important process easy. ♥️👍🏼👍🏼"
"Went for a consultation prior to scheduling for a colonoscopy. Met with the Dr, who made me feel very comfortable, easy to talk to and asked if I had any questions for him."
"Receptionist was courteous and helpful. Dr Kavathia was thorough and friendly; which made the visit very pleasant."
"Absolutely wonderful smart Dr. Kavathia describe him. He is been helping me for 6 years now. His staff are very nice and helpful. I recommend him highly!!!!"
"Everyone was very friendly and professional. The whole process was very efficient."
"I've had 2 colonoscopies with Dr Kavathia over the past 8 years. I cannot stress this enough : the whole procedure, starting with the prep the day before, all the way up to waking up in the recovery room, was as smooth as could be. I did the Gatorade prep the day before. No cramps, no nausea, no problems. Maybe 4 hours in the afternoon where I needed to be at home, I just watched TV, it was a great time to catch up on my shows. Early in the morning of the procedure, I had to drink a small bottle of a different prep. Mixed with Gatorate and ice, consumed slowly, I had no problems. No cramps, no nausea. 2 hours later I was ready. The nursing staff was, super friendly, they all knew what was going on and bantered with me (I was a little anxious). One they put the drip in you, you are immediately relaxed...and then you wake up in the recovery room. Boom. Done. No headache, no nausea. On the drive home, we stopped at Bosa Donuts and had the most amazing Boston Cream. A short nap later, I was right as rain. 2 polyps detected, both removed, No post-procedure pain, no bleeding I'm scheduled for my next procedure in 5 years. I recommend that anyone who wants to get a colonoscopy see Dr Kavathia. He's super friendly and warm, and the prep his office prescribed was very, very easy to tolerate. The procedure was quick, and post-care involved a donut and a nap."
"Office staff was welcoming, online paperwork was easy to complete so checking in prior to my appointment was hassle free. Dr. Kavathia was wonderful, friendly, informative and very clear. I felt like all my questions were answered."
"Friendly, efficient, professional."
"He was incredibly kind and explained everything in simple terms. Because of that, I felt comfortable relaying the information to others. It was the kind of experience everyone should hope to have when they are interacting with a healthcare professional."
"Dr. Kavathia has a great "bedside" manner. He cares about his patients and insures he explains what the up coming procedure involves. He completely explains what was discovered during the procedure and what it means, in english, such that you understand his findings. A lot of respect to Dr K. Thank you sir. James Paskell"
"Very friendly and professional staff. I felt I was listen to and my concerns were addressed."
"Dr Kavathia is absolutely amazing! I really appreciated his mannerisms. The only problem I had was with his scheduler … Very rude and unwilling to help. I explained to her my issue. I felt as if what I was going through didn’t matter to her. She just wanted me to get the easiest way to prepare for the procedure. She has no knowledge of how to contact my PCP, and/or my pharmacy. Unheard of … I had to give her the phone number, and then instructor to thorough props. I felt like she didn’t want to go the extra mile. Otherwise I would’ve gave a 5 star."
"Best one on one experience with a doctor. Personable and interested in my medical symptoms and concerns. A doctor that actually smiled. Didn’t rush the appointment. Front help was courteous ."
"Great doctor... it was my first time and he was very friendly and told me everything I would expect. Took all the anxiety away! Best doctor I've have seen!"
"Great dr. Really enjoyed my appointment. Excited for the help"
"Communicates, is friendly, and a true professional."
"Excelente doctor and office personnel"
"Always a good experience with Dr. K. He got to the root of my issues and worked out a plan with me."
"I’m very pleased with the clinical care I received. Very efficient, no surprises. I was not told of paperwork to be completed so I needed to complete that when I arrived. I would certainly have done that if I’d been made aware of it. But it didn’t take long and it wasn’t burdensome at all. It was a good experience overall."
"Great doctor!!!"
"Dr Kavathia takes the time to listen and follows up with next steps. He is very compassionate and understanding."
"Dr K is the best, love his style."
"My colonoscopy went very smoothly, but this survey did not ID itself as being from AZ Digestive Health so it appeared very suspicious."
"Dr Kavathia is the only dr I’ve ever had that I feel genuinely listens and explains things to me"
"Dr K and his staff are amazing. It's never comforting having a medical procedure, but Dr K speaks to you like a friend would! If you are in need of any Gastrointestinal services, I highly recommend Desert Endoscopy and Dr Kavathia and his staff! Best wishes to ALL!"
"Dr. Kavathia and the entire team there were absolutely amazing! Every single person I encountered had a warm and caring disposition and the doctor was fantastic!"
"He was great. Listened & good feedback"
"Very professional staff. Dr. Kavathia was very thorough. I felt very comfortable during my office visit"
"Dr KAVATHIA is an amazing Dr. I've been a nurse for 44 years and I have never seen a doctor spend so much time and compassion with his patients"
"Hard to find something they could do better or more efficiently"
"Doctor Kavathia is Very personable, seems Very well educated in his field of expertise, and takes the time to make sure all my concerns are addressed. I'll highly recommend him to anyone."
"Dr. Kavathia has the best bedside manner. He is thorough and makes you feel super comfortable. Thanks Dr.K!"
"Dr. K takes amazing and thorough notes and remembers them the next time you come into the office. He always makes me feel like I matter and spends adequate time with me answering any questions I might have. GI health can be a little hard to talk to a doctor about but Dr. K is good at making his patients feel comfortable sharing what is going on."
"Dr. Kavathia was very professional and listened to my input, then listed the options available. We decided together which treatments were best for my health. I'm so glad to have him involved in my health care."
"Dr kavathia is truly an amazing, physician.professional, skilful and down-to-earth, with an A+ Bedside manner. He cares deeply for his patience and he provide them with an outstanding service ,his medical assistant Debbie, is such a great help to answer patients questions and explain everything in clear details. The procedures staff are also top-notch professionals. I feel so grateful for everyone involved. I went through the colonoscopy procedure and it was exactly as it was explained to me.Dr kavathia deserves a five stars plus for the quick and curing procedure that he perform so successfully ,I truly would recommend family member, friends, and associates to the care of Dr kavathia. He is such a wonderful physician with great personality."
"Dr.Kavathia is kind sweet and listens when you speak to just love him"
"Has an ez way about himself n very good explaining the details about my situation"
"Very professional with great experience and patient care. Would strongly recommend this Doctor and facility to anyone I know."
"Dr Kavathia ("Dr. K" as he's called in the office) is just amazing! He takes the time to get to know you and makes you comfortable before moving forward with the care. The staff in the office are all just incredible...happy and friendly. If you need gastro care...this should be your first stop!"
"If you are reading reviews for a gastro doctor, you may understand my reluctance to share details other than chronic digestion issues. Know that Dr. Kavathia listens, explains his diagnosis and solution in lay terms. He is engaged and has a sense of humor. The patient portal updates quickly. I wish the scheduler was a bit more compassionate."
"Dr. Kavathia is a good listener and an excellent physician. Always takes time and I never feel rushed. Very kind office staff as well."
"I have been coming to this practice for more than 10 years. The entire staff is wonderful. Appointments are always on time, so no waiting around. Dr. Kavathia is awesome too. He really explains everything and I always have the feeling that he really cares about my health. I’m not just another patient. I have 4 friends that now go to him so, yes, I would absolutely recommend him."
"Only met him on time Not sure at this time"
"Nilay Kavathia is a fabulous doctor. He was patient and answered all of my questions. He put my mind at ease with some test results that I had received. There is something about him that is very comforting. I 100% recommend him to everyone."
"Fantastic down to earth Dr that finally gave me direction."
"He is the most attentive/effective doctor on earth"
"Dr. Kavathia has one of my Doctor's for a LONG TIME now! He's very down to earth , very relaxing to talk with. When he talks to you about your procedure of plan of treatment , he doesn't get all Med-talk on you.He explains everything so you know what's going on at all times. The Office Staff is Real friendly too."
"Colonoscopy is not pleasant. However the staff is upbeat and friendly which helps. Dr K is empathetic and explains things in a very easy way."
"Very friendly Doc. Explained everything in detail took his time not in a rush to get out of the room."
"Dr Kavathia is always very respectful, knowledgeable, and truly shows he cares and listens to his patients."
"I highly recommend Dr. Nilay Kavathia at Desert Endoscopy Center. He saved my life!"
"Very knowledgeable, informative and very nice. Spends alot of time with you. Highly recommend"
"I find everyone to be kind and considerate to my feelings and ready to answer any questions I may ask. Dr. Kavathia has been most knowledgeable in all my concerns with my health."
"Dr K actually took time to talk to you. He didnt seem like he was in any hurry."
"Super experience with Dr Kavathia and his staff. He really is very caring individual, explaining medical issues, the treatment process and sharing post procedure results. Truly impressed and extremely happy for what Dr Kavathia did for me. I Strongly recommend him ."
"Top notch professional attitude by Dr. Nilay Kavathia and all those in the office. My experience has been very positive and I would recommend Dr. Nilay to anyone, I am very happy with service given."
"Useful multiple reminders about my appointment and appropriate info about accessing the Patient Portal, prior to my appointment. Loved the IPads used for check in to fill out and review forms. Friendly staff at check-in and history scribe in the private exam room. Dr. Kavathia is so knowledgeable about all my varied health issues, explains test results, and procedures in common easily understood terms. Answered all my questions, never felt rushed. Just recommended Dr. kavathia to my boss who needs an excellent GI doc!"
"Dr. Nilay Kavathia was so attentive to my personal situation and is current on medical solutions. I am grateful to have found him."
"My experience has been excellent. Dr. Kavathia has always been very caring and listens to everything one is experiencing. Debbie, his medical assistant, is very helpful and responds as soon as she possibly can. I feel very assured that it is fine to call whenever I need information."
"Dr. Kavathia took his time and was so empathetic to what my husband was experiencing. He detailed his plan for treatment and made us feel cared for and hopeful! Would definitely recommend. The office was very nice and clean and great service from everyone there."
"Dr. Kavathia is an outstanding Doctor. So caring and knowledgeable."
"This was my first visit. I really felt comfortable there and he listened to my concerns. Going to be a great doctor to have. Very professional and thoughtful"
"I saw Dr K 3 years ago because some cysts were found on my pancreas. He did an awesome job on seeing me. Very professional. I went back as a follow up because I was losing weight and not trying. We were surprised that after all this time he remembered me. He has a great attitude and listens to all you have to say without rushing you. I would definitely recommend Dr. Kavathia to anyone who needs an excellent GI Doctor."
"I saw Dr K 3 years ago because some cysts were found on my pancreas. He did an awesome job on seeing me. Very professional. I went back as a follow up because I was losing weight and not trying. We were surprised that after all this time he remembered me. He has a great attitude and listens to all you have to say without rushing you. I would definitely recommend Dr. Kavathia to anyone who needs an excellent GI Doctor."
"He makes you feel very comfortable Dr K was referred by my PCP whose opinion I value highly"
"A great doctor and staff."
"I haven't been there for a couple of years Dr. K made me very comfortable.He answered my questions."
"Dr was great. He spent time explaining everything and was very cordial. Definitely recommend him, his staff, and facilities."
"Great doctor. Very pleasant and thorough."
"Always available and explains the issues clearly."
"He is a verry good Dr and takes time to listen to you and talks to about your health problem he has helped me out verry good . I would recommend him to anyone who needs a good stomach Dr ."
"Dr. Kavathia and staff are wonderful. Highly recommend!"
"Good communication by him and his staff. Very professional. Will continue with follow ups with him."
"Doctor is very friendly and explains in a matter that I can understand. The office is easy to get in and out of."
"I had my routine colonoscopy with Dr Kavathia. This was my first appointment with Dr Kavathia. I recently moved to AZ from CA. I cannot not express how very easy the staff, nurses, and Dr Kavathia made it! Highly recommend, the surgical center was comfortable and lovely."
"Prompt, professional and caring staff and treatment."
"Dr Nilay Kavathia was very attentive to my needs and explained everything in detail with me. His staff was terrific"
"The nurses were incredible and Dr Kavathia was kind, reassuring and most importantly incredibly competent. No one wants to get a colonoscopy… but if it’s time… this is the Dr and the support staff I would recommend."
"Wonderful and careing doctor. Takes his time to listen to your problem and devise the best treatment for you."
"Very professional and understanding of your needs for your health"
"I think doctors are spread pretty thin these days but Dr Kavathia took the time to explain about medications and procedures that pertain to my problems. He was very patient with my reticence to take medications, and my attempts to explain what is going on with me. Then when he understood what I was saying he went ahead and helped me schedule a procedure that will help him to see more. The office staff is also helpful and kind."
"Dr. Kavathia and his staff are excellent. He stays very current on all the latest therapies and discusses them with you in detail. He listens to what you are saying about your body and he’s always looking for the best medical option for his patients. He understands the value of modern medicine and natural therapies combined. I highly recommend Dr. K to anyone who needs good G.I. care. Sincerely, Lance Wilson"
"Dr. Kavathia is an excellent doctor. I've been going to him for over 3 years now. He's a very good listener and takes into account that each person is different and adjusts treatment as so. Highly recommend 👍👍👍👍👍 Joseph P."
"dr kavathia has amazing bedside manner and is one of the best gastroenterologist I have received care for my Crohn's disease. I'm very happy that I have such a caring doctor while managing a chronic illness"
"This was my 6th colonoscopy due to family history that started early. Easiest prep ever, prompt staff for check in, doctor who was actually an hour early, no passing air afterwards, and overall great care."
"Exceptional dedication to his work. Calm friendly and reassuring. But most of all , he truly cares."
"Extremely thorough professional with a calming voice. Put me at ease immediately when I realized he had gone through all of my prior test results before my appointment and explained everything in detail that I would not have known to ask about. New facility with the surgical center downstairs from his office. Very clean, staff is FAST, accurate, precise and friendly. I was out an hour earlier than I planned. I will recommend him to all of my friends and family."
"Remembered me from three years ago. Made me feel confident and at ease."
"I had a really good experience with Dr Kavathia, he was not in a hurry, he paid close attention to me. He is a nice person."
"Dr Kavathia is a very kind man. You see it in his eyes. He's an old soul for sure. He's the Dr that you send the people you love to."
"Incredible Dr. Really made me feel at ease"
"My wife has been going to Dr Kavathia for many years & now our whole family & extended family are patients as well. He is professional & knowledgable & is well-versed in all current treatment options & procedures. He is very personable & easy to communicate with as is the entire staff. We highly recommend."
"I feel at ease here. Dr K. Is a wonderful doctor. Knowledgeable and great manor makes him a comforting doctor."
"I have had a serious case of Crohn’s disease for over 40 years, and have been with this practice since the beginning. My first two doctors retired, and I was placed with Dr. Kavathia approximately 5 or 6 years ago. He is extremely knowledgeable, always up on the latest treatments, willing to think outside of the box, and knows just how urgent matters are. In addition, his assistant, Debbie, is the most competent medical assistant I have ever been lucky enough to have a doctor working with. She understands priorities, always gets, back to you, and is very kind and compassionate, as is the entire staff. I can’t say enough about this great doctor and his wonderful staff."
"Dr. Kavathia was the nicest Dr I have met in a long time. His knowledge was amazing and he wasn’t rushed at all. They were efficient, on time and friendly. I highly recommend his practice!"
"All staff, especially Dr Kavathia refreshing attitudes!! This Doctor genuinely cares and showed great compassion explaining medical procedure. Lasting first impression for sure."
"Dr Kavathia is a very professional, caring physician. He listens to you."
"So far so good. I have only had my consultation. Dr. Kavathia has done another procedure on me and it went great. Hoping this goes as well."
"I've seen alot of doctors for one specialty or another but Dr. Kavathia is a rare truly caring person. He never rushes & answers question that no one could. Thank you"
"Great doctor and team of nurses, highly recommend! He is down to earth and explains things in terms you understand and is willing to discuss things."
"Great office, great doctor. Felt that he cared about what I was saying and listened to me."
"Dr. K. is concerned about his patients. He is professional and friendly. He takes as much time as you need. His office called the day after my procedure to check in on me. Excellent staff and service."
"Had a very good experience with Dr Kavathia. Excellent communicator, informative, thoughtful and caring. Both he and his entire staff were a breath of fresh air compared to most others. I highly recommend Dr Kavathia and his staff should you require a Colonoscopy, Upper GI or consultation."
"Great staff, clean and open space. Doctor Kavathia was very polite and explained things clearly."
"Very confident and satisfied with my experience. Would highly recommend."
"I have thoroughly enjoyed my care with Dr. Kavathia. He takes time to listen, which truly makes a difference. His team is friendly and welcoming. I can't ask for more- live it here!"
"Last week I met with Dr Kavathia to consult on my routine colonoscopy. His staff was efficient gathering my information and my appointment started on time. He covered details of my procedure as well as my options. I then moved on to scheduling. I am confident things will go as smoothly with my proceedure."
"Doctor was very personable and friendly. Listen to everything I had to say and addressed every concern I had."
"The best care ,good bed side manner."
"Dr Kavathia is one of the few good docs. Listens to your concerns and does not try to rush you out like so many these days. Highly recommend"
"I was treated with kindness and respect, Dr kavathia is a great Dr, I'm about to go for a presisure for the second time and I'm very happy it's going to be him ♥️😊👍"
"Dr. Kavathia listened to all of my concerns, explained the care and answered all of my questions. We now have a plan in place and I can finally get some relief. 10/10. Amazing doctor."
"Dr. Kavathia is amazing! He "thoroughly" explains how the digestive system works with other diseases within one's body in order to cope with your life. He's patient, understanding, has impeccable listening skills, and shows great concern for my overall well being. He truly has placed me on a better day to day manageable path and I'm grateful! There is nothing worse than your digestive system shutting your body down and feeling helpless. He executed a plan that has given me determination and hope. If there were 10 stars I could rate Dr. Kavathia I would!"
"I have been seeing Dr. Kavathia for quite some time now. He is extremely knowledgeable and has great beside manners. He cares for your overall well-being being by truly listening to you and what you have to say in regards to how you are feeling to respecting your choice of care that you would prefer to take based upon his findings and what options you have to live a more comfortable like with as little pain/ discomfort as possible. I would not be where I am today of it was not for him. I am extremely grateful to have him as my doctor!"
"Have seen several gastroenterologists over the past 15 years and Dr. Kavathia is the "best of the best." Not at all surprised that he is a recurring "Best Phoenix Doc." He is kind, he is personable, he is EXTREMELY knowledgable and he is a wonderful listener who pays careful attention to all of your symptoms and history to arrive at a suspected diagnosis and schedule appropriate testing and procedures. In addition he explains everything clearly and thoroughly and answers all questions. I can't praise this physician and the Mesa office and staff enough. Dr. Kavathia is another one of the doctors I have found here that truly practice the "art" not just the science of medicine. PS: It is now 9/3/2019 and I am adding to his review that I wrote over a year ago now that I have been seeing Dr. Kavathia for almost almost a year and a half. He continues to provide excellent care. I have to also add that his medical assistant Debbie goes above and beyond--- always responding to calls in a timely fashion, always with great information and a kind and supportive demeanor. Also a shout out to the entire office staff as well from appointment making to check in to vitals. Everyone is friendly, efficient, and works towards creating a very pleasant in office experience."
"Have seen several gastroenterologists over the past 15 years and Dr. Kavathia is the "best of the best." Not at all surprised that he is a recurring "Best Phoenix Doc." He is kind, he is personable, he is EXTREMELY knowledgable and he is a wonderful listener who pays careful attention to all of your symptoms and history to arrive at a suspected diagnosis and schedule appropriate testing and procedures. In addition he explains everything clearly and thoroughly and answers all questions. I can't praise this physician and the Mesa office and staff enough. Dr. Kavathia is another one of the doctors I have found here that truly practice the "art" not just the science of medicine. PS: It is now 9/3/2019 and I am adding to his review that I wrote over a year ago now that I have been seeing Dr. Kavathia for almost almost a year and a half. He continues to provide excellent care. I have to also add that his medical assistant Debbie goes above and beyond--- always responding to calls in a timely fashion, always with great information and a kind and supportive demeanor. Also a shout out to the entire office staff as well from appointment making to check in to vitals. Everyone is friendly, efficient, and works towards creating a very pleasant in office experience."
"This guy is the BEST! #1"
"In summer of 2017 I had 2 doctors tell me there was nothing wrong with me and I simply had the flu, as my health continued to decline my primary doctor and a friend put me in touch with Dr. Nilay Kavathia. Had I not seen him that summer I may not be writing this review today. Dr. Kavathia not only examined everything possible for his field but also demonstrated a compassion and empathy that will assure you that you are in the right hands. After countless visits to doctor's, hospitals, and surgical centers I am happy to say I am now completely healthy, on no medications, etc. Dr. Kavathia played a huge role in that. He is the best. If you ever read this, thanks doc!"
