Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"I have been a patient od Dr. Bernsen for 11 years and I am 100% satisfied with his professionalism and manners. Would not consider another gastroenterologist, if by choice."
"It was an awesome experience from the front desk to the last person. Making you feel safe and well again with smiles all over their faces."
"Very buttoned down & friendly."
"Easy procedure - efficient office. Well organized staff."
"Mitchell Bensen,M.D. & the staff at Alexian Brothers took good care of me. It was a pleasant experience with the doctors and staff. Sincerely, Kenneth Kalis"
"Very thorough. Extremely helpful"
"There are very professional people working in GI."
"Dr. Bernsen is knowledgable, transparent, and has a very good approach to explaining procedures and their benefits."
"Thanks for your help to treat me."
"Happy with the service."
"Good experience and very helpful as to my situation. Dr very professional"
"I had my surgery with Dr Mitchell Bernsen on October 31, 2023 , which I am so happy I had it done , because I always thought something is wrong with me and thank God my expert and nice Surgeon after the successful surgery he gave me a good news that everything is good and I have no problems. I would like to appreciate the good work from him and his team and his kind nurse by name Joy ."
"I’ve been coming to Dr. Mitchell Bernsen for over 20+ years. I couldn’t be happier"
"Friendly staff. Easy parking. Dr is very helpful and knowledgeable. Highly recommended."
"Easy to speak to."
"Dr. Bernsen took the time to explain everything and answer all my questions. I highly recommend him!"
"The actual appointment went very well. The office staff were friendly and very efficient. My meeting with the doctor was brief, but my issue was discussed and a treatment plan set in place. The main issue was trying to get through via phone to the main desk. I tried for a week. Kept putting me into a hold pattern then it said leave a voicemail. Which I did several times and never got a return phone call. I then went online and set up an appointment request and finally got a phone call. Not sure what the situation was as the office seemed adequately staffed when I was there."
"I highly recommend Dr. Bernsen and his medical team for the exceptional way in which they carried out my colonoscopy. Before the exam, I received detailed instructions--over the phone when I made the appointment, in a follow-up email, and during a phone call several days before the exam--which completely prepared me. Leading up to the exam, the nurses and the anesthesiologist were so helpful. I'm impressed with the way Dr. Bernsen explained what would happen beforehand, how he conducted the procedure efficiently and skillfully, and how he gave me the results with photographs of my large intestine. I am so grateful!"
"Great experience, doctor, and stuff"
"Dr.Bernsen is hands down one of the best. He has a great bed side manner. He also explains everything to you in detail. You can tell he cares. I would highly recommend him."
"Love Dr Bernsen’s bedside manner and the staff for putting me at ease!"
"Everything was very professional, and to the point which I appreciate instructions were clear mannerisms was very professional and personal"
"From the moment I arrived in the office, the staff was welcoming & friendly. Dr Bernsen answered all of my questions, walked me through everything I needed to know and was patient with all of my concerns. I feel confident about my choice to come here."
"Very pleasant visit"
"Everything went fantastic, the doctor and his staff were all very wonderful and helpful! I am very thankful for all their help."
"Mitchell Bernsen is a great doctor and person."
"Great experience with doctor and nurse"
"Pleasant experience beginning to end. Felt relaxed whole time very professional"
"I highly recommend Dr Bernsen. He has an excellent bedside manner. He listens well and responds to questions and concerns respectfully and thoroughly. My procedure went very well, and the process was expedient, quick, and very well done."
"Dr Bernsen is very knowledgeable. I had my first visit and feel he is determined to figure out what is going on with me and help me start feeling better."
"Great Doctor gets to problem and comes up with a solution"
"Dr. Bernsen is knowledgeable, kind, concise and reassuring. I chose to go back to him for a second procedure after having a positive experience the first time. He is punctual and considerate of his patients’ time and needs. I highly recommend this doctor!"
"Dr Bernsen is the absolute best expert when it comes to any type of gastrointestinal issue you are facing. Very calming and concerned about finding the fastest most effective, least invasive solution for your problem. Great Doctor you can trust. Five Stars"
"DR BERNSEN ... KNOWLEDGEABLE, ON TIME FOR APPOINTMENT...."
"Dr. Bernsen was friendly and thorough. All the Drs in the pratice are wonderful"
"Doctor was very helpful with my situation, order any test that I needed to figured out my problem. Very nice people at the desk."
"Dr. Bernseb was very professional, understanding and concern about my health Thank you and i will come back to see him as well recommended to others"
"First time I had a video call with a doctor. It was a good experience. Dr. Bernsen was patient and listened to what I had to say before making a diagnosis. I recommend Dr. Bensen."
"Dr Bernsen is a fine physician. He literally saved my life during a gut bleed out of which the attending staff later said, “You don’t know how lucky you are. None of us had ever seen so much blood.” In addition to his competence he is personable, human, available and interested in me and all my life circumstances."
"Dr Bernsen is the best!"
"Answered all my question so I understood"
"I recently had to have an office visit with Dr. Bernsen before my colonoscopy. It was nice to see him since it has been 5 years but I haven’t been required to do the visit for a long time. I have no symptoms & he has my history but apparently this is a new requirement. It wasn’t a big inconvenience because his office is near. All the information gathered could have been handled over the phone. Everyone was pleasant & efficient."
"Dr Bernson has always been a caring and compassionate clinician. He always addresses my concerns quickly and thoroughly. I recommend him highly."
"I got a colonoscopy done today with Dr Bernsen. I was very satisfied with his bedside manners, and his staff. Everyone was very pleasant! I'm so happy I found a GI doctor I feel I can trust!"
"Dr. Bernsen has been my gastro Dr. for over 20 years. I am very pleased with his professionalism and knowledge. He will always get right to the point."
"Schedule is on time no waiting, very professional team work, very caring nurses, Thank you."
"Excellent care. I have been seeing Dr.Bernsen for a while and it is always a good visit, as well Donna (nurse assistant)10 out of 10 highly recommended."
"So happy with my experience with Dr. Bernsen! I had been referred by a family member and felt welcome to the office from the moment I stepped in. Reception was so kind to me and extremely helpful in setting up my online portal, quick to respond and give me a call back. Dr. Bernsen himself has been understanding, reassuring and educational throughout my experience. I was never afraid to ask any additional questions and I never felt rushed or that my concerns were dismissed. I would certainly recommend him to my friends and family!"
"Patient feels at ease speaking about any health issue and gives a straightforward plan of action."
"Did what needed to be done on time."
"I enjoyed Dr. Bernsen's no-nonsense approach. He recently performed an upper GI endoscopy on me. Bottom line: Dr. Bernsen, Donna (nurse assistant) and Sherry (my friendly nurse in the endoscopy room) provided A+ service and follow up. "
"My colonoscopy experience went very well! Dr Bernsen is very attentive and kind. He took the time to explain things and answered my questions. Would highly recommend going to him!"
"Dr. Bernsen listened intently to my problem and we had it solved in a matter of minutes ."
"Dr Bernsen has very helpful for me. He saved me from an unnecessary surgery prescribed by a previous Doctor. He has a no nonsense approach and his staff are all excellent. I am so glad I am under his care."
"Dr. Bernsen takes excellent care of me as well as my entire family. He is very attentive to our needs and an excellent physician."
"The colonoscopy experience was completely professional and efficient. Dr Bernsen and his staff made the entire process easy and comfortable. The procedure was started on schedule and completed in a very timely manner."
"Excellent"
"Doctor is knowledgeable and patient in answering my questions. I'm very satisfied with his answers."
"I found Dr. Bernsen to be a health care professional that I feel I can trust. He listened very carefully to my concerns and asked questions to better understand how I was feeling. I found him very easy to talk to and felt he really cared. I would recommend Dr. Bernsen to those in of a gastroenterologist."
"Absolutely amazing doctor."
"Friendly, great bedside manner and has a great sense of humor."
"Took a lot of time gathering information, great bedside manor."
"Great doc. Personable and is genuinely interested in my well being."
"Dr. Bernsen is super nice. He listens, and is considerate and calm. He's got a good sense of humor as well."
"Dr Bernsen has diagnosed my symptoms correctly, sending me to the ER when I had Cdiff. Thank you Dr Bernsen."
"Explain my care a way that I understood"
"Needed a second opinion and found Dr Bernsen. Everything from speaking with the staff to make the appointment, to the Nurse assistant to Dr Bernsen himself was a very pleasant experience. Dr Bernsen listened to what I had to say and explained my condition in understandable terms to me. He let me know what he thought and what he suggested I do. Extremely understanding and I check back with him in a few months. Thank you"
"Dr Bernsen really listened to my description on issues I was experiencing and provided a plan to find a solution."
"Dr. Bernsen is fantastic! I highly recommend him if you need a gastroenterologist. I’d give 6 stars if I could!"
"Dr. Bernsen is very professional and thorough. He made feel at ease at the consultation for a very uncomfotable procedure. I highly recomend him."
"The doctor was very personable and took the time to explain my procedure step-by-step."
"Dr. Bernsen was professional and efficient. A colonoscopy is not the most interactive of procedures. However Dr. Bernsen took time to answer questions prior to the procedure and was thorough in explaining the findings. I would highly recommend Dr. Bernsen."
"Dr Bernsen is a phenomenal doctor. I am speaking as Dr. Bernsen’s patient but also as a medical provider. I came to see Dr. Bernsen for second opinion after seeing someone else for 7years. I was hesitent of leaving my previous doctor because you get attached. However, I knew I was not getting the symptom relief or quality of life I deserved. My ulcerative colitis was simply not treated. Now, boy am I thankful I saw Dr. Bernsen. For the first time I saw a light at the end of my tunnel. If anyone has moderate to severe ulcerative colitis, you know how bothersome signs and symptoms get, how drained and hopeless you can feel. Long story short, you do not feel yourself. Can’t enjoy food, have normal bowel movements, plus your social life, mood and sleep is affected. I’m thankful because Dr. Bernsen took care of me. He offered me medications my previous provider never mentioned. And after 1 tablet of prednisone Dr.Bernsen prescribed, my symptoms improved drastically. I can not say enough of how thankful I am of getting my life back. All my ulcerative colitis signs and symptoms resolved after incorporating a new treatment plan. I can eat normal again, have my energy back, and I do not need to worry about having a bathroom close by. A very grateful patient, A.Opiela"
"Dr Bernsen was professional and knowledgeable."
"Dr. Bernsen is a good listener and practical in his concern."
"Very thorough, careful and they explain Covid protocols clearly."
"Everyone here is absolutely beyond caring and nice! The facility is super clean, and they get you in quickly. Everyone I’ve met has a great personalities. I highly recommend it here!"
"Great Dr! . Very good people skills . Very helpful to questions that needed to be answered. Would recommend highly."
"Dr Bernsen is really fantastic, I’ve been a patient of his for over 20 years. He takes his time to explain things to you in a language you can understand. He is also a very nice and compassionate Dr unlike so many others out there. I highly recommend Dr Mitchell Bernsen with 100% confidence."
"I had a really bad past experience with a GI doctor. Dr. Bernsen did his best to put my mind at ease. He was very sympathetic about my concern. I had to be scoped by a certain time. Dr. Bernsen squeezed me into his busy schedule. I will highly recommend him."
"I have been a patient of doctor Bernsen since 2012. I can attest to his competency as well as the people who work in his facility. Nothing but good to say about my experiences."
"Everyone there is very professional and kind"
"Appointment was on time. All staff and dr were friendly and listened to my needs and symptoms. All questions were answered thoroughly by the dr."
"It was a positive experience"
"I have really appreciated Dr. Bersen's skill and professionalism in his interactions with me! I would and do recommend him to any of my friends!"
"Dr. Bernsen is a consummate professional. He thoroughly looked at my wife's history and suggested a method of examination that took into consideration her specific health issues. He calmly, confidently, thoroughly and reassuringly advised us about the upcoming colonoscopy which gave us peace of mind. I was so impressed that I will be scheduling my own colonoscopy with Dr. Bernsen this fall. Just wanted to add and update that my wife had her colonoscopy with Dr. Bernsen and it went extremely smoothly and Dr. Bernsen continued his care in a very cordial and professional manner."