Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr Michelle Smedley is one of the kindest and most skilled individuals i have been blessed with in my life for my medical care. I would also consider her a dear friend as she truly cares about her patients and those she works with. She literally saved my life many years ago and has blessed me with good health ever since and i am eternally grateful to her. Thank you Hartford Healthcare. I pray you take good care of her as she does for us in her care. 🙏😊❤️"
"Dr. Smedley is very attentive and thoughtful."
"Dr Smedley caught a message I started. I wasn’t really sure what to say and didn’t finish. Her office called and set up a Teledoc visit to discuss. Her quick response was very proactive and hopefully all will be resolved."
"Very pleasant, answered all my questions and concerns. I would recommend Dr. Smedley to anyone."
"Dr. Smedley is an excellent physician, who is always available either online, through Facetime or in person. Her staff also responds, when a request or medical problem is posted, and promptly returns calls. Dr. Smedley is very calm, caring and goes above and beyond to deliver good care to her patients."
"Dr.Smedley is really good. She listens to patients, suggest ideas and follow-up promptly. I highly recommend Dr.Smedley."
"Dr. Smedley is an excellent physician, who is always available either online, through Facetime or in person. Her staff also responds, when a request or medical problem is posted, and promptly returns calls. Dr. Smedley is very calm, caring and goes above and beyond to deliver good care to her patients."
"Dr. Smedley and her team are truly the best!"
"Dr Smedley took time to review and answer all questions."
"Amazing doctor!"
"Always happy to visit with doctor Smedley great doctor very helpful her staff is great"
"Very nice, and knowledgeable. Very clean offices. Very punctual. Convenient location."
"My experience was great, she did my upper and lower endoscopy. Was very friendly, I was in and out. I was very anxious luckily everyone was very nice and wasn't as bad as I thought. I highly recommend Dr. Smedley."
"A+ doctor! Thank you Dr. Smedley! I appreciate you and your staff!"
"Dr. Smedley is an outstanding doctor in my experience. I would recommend her without reservation."
"Yesterday I had my first colonoscopy to celebrate turning 50. Also my dad died of colon cancer in his 70s. Dr. Smedley was kind, thorough in her explanation when I met her in the procedure room, and with a good sense of humor. As a woman I chose and was thankful that she, as a highly accomplished gastroenterologist, was available to do my procedure. The CNA anesthetist was funny and also made me comfortable with going under. Every nurse or office staff person that I encountered leading up to the camera up my butt was amazing. My only suggestions for improvement would be a reminder call 3 days before the procedure to go over the specifics of the prep. The brochure I received in the mail months prior to the event listed 3 variations and Dr. Smedley's was one of them, but there was a recall on the usual awful drink mix so another was prescribed, but only after I called the day before to ask questions about prep. Also the recovery nurse was... less than awesome. I requested a few more crackers which I didn't get, an warm blanket which I eventually got, and an ice pack that was delivered but as if I was a bother. I was coming out of the propofol daze and really needed more support. Then I was sort of rushed out and they didn't even send me off with the rest of my ginger ale... doesn't sound like a big deal but of course you are seriously hungry and thirsty after 30 hrs on a liquid died and no anything for the 4 hrs prior to the procedure. So the post-op experience was disappointing, but Dr. Smedley and the rest of the experience was fantastic (as much as a colonoscopy can be)"
"Dr Smedley is very pleasant, and thorough. However, the follow up was not the greatest. I had bloodwork done and it took several weeks (over a month) of repeated messages and phone calls to get a response. Not sure why that was. It has been resolved now (I hope) but it was definitely frustrating as you await advice from the team even if your issue is not as pressing as other patients. Overall, it was a good experience minus the follow-up delay."
"Dr. Smedley and all the staff at CTGI are just fabulous. I can’t say enough about what a well run, first class operation it is. Everything went like clockwork and their new facilities are state of the art. They make what can be an intimidating and uncomfortable experience completely the opposite. Cudos to all at CTGI."
"Dr Smedley is amazing. She is very professional and knowledgeable. I would highly recommend her."
"Dr. Smedley is a good listener and has great bedside manner. Her vast knowledge about two issues I have for many years - diverticulitis and Crohn’s disease - is why I attend her. Good empathy level with a strong desire to work as a team with you, for your disease management. I consider her a blessing."
"I recently had an endoscopy and colonoscopy with Dr. Smedley, this was done in the new Bloomfield office, from the minute I arrived, working with the medical team to prep me before the procedure, and through the complete examination to recovery, all involved were very helpful, friendly, professional and courteous. I have been treated by Dr. Smedley and her staff for years, I am very happy and thankful for their service."
"This was my first experience at having an Endoscopy/Colonoscopy procedure. The staff and Dr. Smedley made me feel like I was in great hands and well cared for. Highly recommend this facility and provider."
"This MD listens to her patient's and takes time to hear their needs; I would highly recommend her to any patient with IBD and needs to be heard for their symptoms and optimal control as well as quality of life."
"I've known Dr. Smedley professionally and personally. She is an excellent GI doctor, knowledgeable, available and caring. I would recommend her to anyone. I am a registered nurse and my husband has been under her care as well as our daughter."
"My wife and I have been loyal patients Dr. Smedley three years. She is very professional and I one of the most caring doctors I have ever been to, Dr. Smedley will go above and beyond the call of duty by taking the time to listen to every question and every concern regarding your health. I have found the staff of Connecticut GI to be professional and treats every patient as a member of their family,"