Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Eidem is a very personable doctor and is genuinely concerned about his patient's health. He was willing to listen to me in detail, and at no point did I sense that my appointment was being rushed. If anything, he took extra time to assess my medical issue. I would certainly recommend Dr. Eidem to anyone looking for a gastroenterologist."
"Dr Eidem is fantastic and makes you feel better and less stressed. He took time to explain the details of my situation and some lifestyle tips. Also, explained about the procedure clearly. He has very good personality. The procedure went good and not after effects. Highly recommend."
"It was my first time meeting Dr. Eidem and he made me feel like I was hanging out with one of my Harley buds. Most importantly he reassured me that I need to go through with the colonoscopy. Hopefully that'll go perfectly and then I can make this review 5 stars"
"Dr. Eidem has been my GI doctor for many years. Pretty office, good parking, kind and efficient staff. Dr. Eidem wants the best for me and he is smart and intuitive. His computer system lets us know exactly what meds are covered on my insurance and the best place to have my procedure. Great experience."
"Great facility and staff. Would highly recommend."
"Matt Eidem is friendly, listens to my problems, and gives me full information about treatment."
"Good doctor, good office and good staff. Dr Eidem has done a lot to create a fantastic practice."
"Great service and Care. Thank you Dr. Eidem & Staff!"
"I love Dr. Eidem, and have shared with many friends about how kind and professional he and his staff are. I had a televising with Debra his assistant and she was very helpful Highly recommend the practice."
"Dr. Eidem has been my gastroenterologist for almost a decade, and I cannot recommend him highly enough. From the very first visit, he made me feel welcomed and at ease with his warm demeanor and professionalism. Dr. Eidem is incredibly knowledgeable and always takes the time to explain everything in detail, ensuring I understand my diagnosis and treatment options. He patiently answers all my questions and makes sure I am comfortable with every step of the process. Throughout the years, his expertise and attention to detail have been consistently evident. He approaches each diagnosis with thoroughness and dedication, always striving to find the most effective treatment plan. Thanks to Dr. Eidem, I have experienced significant improvements in my health and overall well-being. The overall experience has always been outstanding, and I am incredibly grateful to have had Dr. Eidem's care and guidance over the years. If you are looking for a top-notch gastroenterologist who genuinely cares about his patients, Dr. Eidem is the one to see. I wholeheartedly recommend him to anyone in need of gastrointestinal care."
"I have been driving 3 hours to see DR. Eidem and his staff for the last 6 years. He and his staff are professional, knowledgeable, kind, and care. If you need an endoscopy or colonoscopy, they make the procedures so fast and easy and keep you at ease. They started doing phone visits for me when I didn't need to be seen in person for an appointment which also helps a lot, but they are worth the drive when I need to go there in person."
"Dr. Eidem and his staff are very knowledgeable and caring. Definitely recommend."
"Dr. Eidem is very calm and collected doctor. He is incredibly professional and respectful. He listens and takes what you have to say seriously. He was my doctor for an endoscopy procedure. Now granted I am asleep. However I woke up feeling fine, and he was polite even when I was all messed up from the anesthesia. His partner in crime Deborah NP is also wonderful. She is very quirky but again professional. She listens and has already made me feel better then I have in 5 years. Even if my end goal is not reached I will know it’s not because of lack of skill or kindness. Good doctors are hard to come by and they are worth the chance. I give them both 5 stars."
"He entered the room well prepared for my case. He presented my options in an easy to understand manner. He has a caring persona."
"Dr. Eidem is very calm and collected doctor. He is incredibly professional and respectful. He listens and takes what you have to say seriously. He was my doctor for an endoscopy procedure. Now granted I am asleep. However I woke up feeling fine, and he was polite even when I was all messed up from the anesthesia. His partner in crime Deborah NP is also wonderful. She is very quirky but again professional. She listens and has already made me feel better then I have in 5 years. Even if my end goal is not reached I will know it’s not because of lack of skill or kindness. Good doctors are hard to come by and they are worth the chance. I give them both 5 stars."
"Dr. Eidem has been my GI doc for the past 7 years. He has performed both of my endoscopies and colonoscopies (both procedures are done at the same time) that have been completed for proactive, preventative care. He always listens to my concerns, answers every question, and is very kind and calm. The surgical center he uses is amazing, quick and both procedures have been completely painless. I highly recommend Dr Eidem!"
"Dr. Eidem is very patient and caring. I couldn't ask for a better gastro doc during my difficult time. His entire staff are wonderful."
"I am very happy with my visit with Dr. Eidem He is thorough, knowledgeable, friendly."
"Very caring and professional, great empathy"
"I had a wonderful experience at DHA in Plano. Dr. Matthew Eidem and all the other professionals took excellent care of me and were very kind during my procedure. I highly recommend them."
"Very professional. Procedures went well. Timely and staff was friendly. I will keep him for my digestive health care."
"Dr. Eidem and his staff were excellent. My colonoscopy went smoothly and the staff worked efficiently as a well-oiled machine. I highly recommend them."
"Very well run, clean, and efficient . Caring for your wellness is important at this practice."
"Dr Eidem is a wonderful doctor that pursues the basis of your condition until a diagnosis is found. He takes his time with you. I have been his patient since 2010. His ability to connect with his patients is truly remarkable. When other doctors found no problems he found real conditions that, with the same tests they found no problems or conditions. Kind and caring."
"The only gi dr i will ever go to . Awesome"
"Great experience. Office staff was professional and courteous. Dr. Eidem listened to what I had to say, gave me his full and undivided attention and worked with me in creating a path forward that I was comfortable with and confident in. He knowledgeable and had a great bedside manner. I’ve worked in the medical field for decades and this is one of the best patient/phyician interactions I’ve ever experienced. Highly recommend."
"I’ve been seeing Dr Eidem for several years. He & his staff have never failed to empress. Professional, friendly, and always helpful. I highly recommend them in many ways."
"Dr. Matthew Eidem is incredibly knowledgeable, make you feel very comfortable during the visit and answered all my questions. Highly recommended."
"Wonderful practice. Dr Eidem and Nurse practitioner Debra Hudson are amazing. I highly recommend."
"Courteous and Professional"
"He was patient and kind with my autistic son."
"Best Doctor ever. His whole practice is awesome starting with the receptionist. They are all very professional and Dr. Eidem is the icing on the cake. Very personable, caring, and extremely knowledgeable. One of the best."
"If you need a GI doctor, he is the man. I have personally worked with him many years ago at an endoscopy center and first hand saw the difference in quality of care. That is why I have chosen him as my GI doctor and will have a procedure done on May 9th. Do not hesitate. His professionalism and care is top notch."
"Dr Eidem and staff were very personable, had great bedside manner and very detailed oriented. I'm grateful to have been referred to him."
"good experience. Dr. very knowledgeable."
"Dr Eidem and his entire staff were nothing but professional, kind, and thorough. I have been to a lot of doctors throughout my cancer journey and he is absolutely top-notch - definitely one of my very favorites! I’ll recommend him any day of the week ever!!!! Can’t say enough about him!"
"The office staff was extremely helpful and Dr. Eidem is a true professional. I was very comfortable and felt at ease. The term usually used is "Bedside manner" and Dr. Eidem sets the bar. I also had to have a procedure done which Dr. Eidem described in detail, as well as the results post-procedure. Thank you Dr. Eidem and team!"
"Dr. Eidem and all the staff at DHAT are wonderful! They take care of you, and are sensitive to your situation."
"Dr. Eidem has Ben my GI doctor for many years. Pretty office, good parking, kind and efficient staff. Dr. Eidem wants the best for me and he is smart and intuitive. His computer system lets us know exactly what meds are covered on my insurance and the best place to have my procedure. Great experience."
"Doctor Eidem is fantastic!! He has a wonderful caring bedside manner. Always makes sure that we understand the process and what is going on."
"Dr Eidem is simply the most amazing doctor I ve ever seen, he quickly arranged my procedure because my wife’s due day was approaching. It was such a great timing because my wife went into labor the second day…"
"Dr. Matthew eidem is an amazing doctor. He is extremely knowledgeable and genuinely cares about his patients. He is listens with empathy and works with you to address your health concerns. I highly recommend him! After reading other reviews, I would also like to add how amazing Dr. Eidem's staff are as well. Gina (his scheduler) is always willing to work with me and my husband's schedule to fit me in for my procedures. His nurse practitioner and PA are also amazing. The staff always call to check on me after my procedures as well as let me know any pathology results, answer any questions I have regarding my results and if they are unsure of the answers they will check with Dr. Eidem and call me back. I appreciate EVERYONE at dr. Eidem's office as well as Dr. Eidem. I could not ask for a better doctor as well as staff to assist me with all of my endoscopy and colonoscopy needs."
"Great doctor, understands the issue and explains very well. The compounding formula suggested by him worked really well. Thank you Dr Matthew Eidem!"
"My wife and I have been seeing Dr Eidem since 2017 and we could not be happier. Dr. Eidem and his entire staff have been the best!!! Doctors that truly listen are a rare breed. I am truly happy to highly recommend Dr. Eidem to everyone that wants a caring, understanding, well respected, great "bedside" manner and thorough GI doctor."
"Dr Eidem is cheerful, respectful, and competent. It is fortunate that I stopped procrastinating a colonoscopy and upper endoscopy. The crew put me at ease and made the experience almost enjoyable."
"Highly recommend. Great Staff, Doctor and overall experience."
"Dr Eidem has been my Gastroenterologist for over ten years. He takes the time to always answer any and all my questions and concerns. He is a brilliant diagnostician, as well as being very kind and a good listener. I am happy to refer him to anyone who is in need of a gastroenterologist who will take excellent care of your health. You couldn’t be in better hands than those of Dr. Mathew Eidem. I also tell my other health care providers about what an excellent Gastroenterologist Dr Eidem is so they can refer their other patients to him. I feel very fortunate to have had him referred to me by Dr Macaluso in Dallas many years ago when I was miss diagnosed by another Gastroenterologist.”"
"Dr. Matthew Eidem, MD is an excellent doctor. I highly recommend Dr. Eidem. The only reason I did not give 5 stars, his office staff is not as efficient as he deserves. From communications for schedule to providing results."
"Dr Eidem is very personable, caring and expedient. I have been seeing him for several years and stick with him even though I am now further away from office. I highly recommend him."
"DHAT colonoscopy, they get you in quickly, medical staff is super nice and they are efficient. My husband now goes here too. I like Dr. Matthew Eidem great bedside manner. Makes you feel at ease and answers your questions."
"Dr Eidem is THE BEST! He and his staff (esp Gina, his scheduler) do everything in their power to take care of us whenever we call and in this most recent visit, we needed to get seen and get scheduled for a colonoscopy and endoscopy ASAP and they not only took care of us, but even got us in earlier for the procedure when they had a last minute cancellation. Dr. Eidem is the best of the best, treating us ALWAYS with the utmost of care, compassion and respect. We are so incredibly grateful to have Dr. Eidem in our corner for any our family's GI issues. Thank you all for being as Doctors should be. We appreciate you!"
"Most impressive colonoscopy experience! I was scheduled at 1h30pm on the 22nd of November. Everything was so well orchestrated by the friendly staff and doctor Eidem. I went under exactly at 1h30pm! No wait, no stress, no pain and the results on paper right there with the doctor's explanation and recommendation after the procedure. Google ask for photos ....I will pass on that :)"
"Very Professional, referred by a friend, glad we chose to make the drive"
"Not always great procedure(s) to look forward to, BUT Dr. Matt is the best of the best! Rest assured, they will be done right every time. No one wants Throat nor Intestinal cancer ever. It remains a complete must for everyone to have these procedures done, rather young or old."
"Dr. Eidem and the staff are incredible. I’ve never felt concerned about my health while in their care. They’ve consistently gone above and beyond to take care of me as a patient."
"Professional and courteous."
"Takes time to explain. Extremely professional and friendly. Front desk is very efficient and friendly."
"I appreciate Dr. Eidem! I feel that he takes time to answer my questions, and is very approachable."
"Good experience for my first colonoscopy. I was nervous going in but it wasn’t so bad. The staff was comforting and professional. Anesthesia was great! Dr. Eidem was great!"
"Initially I gave 1 star review due to the fact that Dr. Eidem refused to see me after I tried to see another gastrologist. Below he responded why I was denied his care so I deleted my initial review because I really loved Dr. Eidem so much. I have nothing against him so he deserves a good review. I don’t usually write reviews but this doctor deserves one. Even I am no longer his patient I would encourage others to go to him because he is amazing. His organization sucks though. DO NOT TRY TO SEE another GASTROLOGIST if you are happy under his care or else you will regret like me. I changed my 1 star to 5 only for Dr. Matthew Eidem."
"Dr Eidem and his staff are extremely professional. Dr Eidem takes his time to evaluate your status. He us very patient physician. Highly recommended."
"Dr. Eidem and his stuff are the best. Thank you for making my experiences great."
"Great doctor, very easy to talk with and takes all the needed to help resolve all your issues."
"Speaking from experience, Dr Eidem is the Best gastroenterologist in Texas!!!"
"Dr. Eidem's office was pleasant and helpful. I did not see Dr. Eidem, but saw Deborah Hudson. She was very good about explaining my condition and advising me. I will go there again."
"Dr. Eidem is knowledgeable and knows how to talk to his patients and listen. His personality is great and he’s always in a good mood. I can’t wait to see him again."
"Takes time to explain. Extremely professional and friendly. Front desk is very efficient and friendly."
"Excellent practice with great staff and Doctors. Have been using them now for many years and continue to extend our relationship going forward. Kind, courteous, clean offices, and always on time...a really great experience."
"Dr. Eidem was very professional courteous. In todays day and age of doctors rushing through the exam or consultation it was refreshing to have him take his time and explain the situation and made sure I was comfortable with the information. He truly was concerned with trying to solve the problem! The staff at his office was great to deal with as well!"
"Dr. Eidem has been my physician for years and has performed an endoscopy recently. Not only is he an expert and highly skilled, but he also has a good bedside manner. His concern for his patients is truly genuine. His reports and pictures of the surgery were excellent, with follow-up to questions about treatment very satisfying."
"I've had issues with abdominal pain for many years. Dr. Eidem listened carefully to me and offered much insight into my body's workings. We know I have an enlarged liver from past research. He jumped right in on setting up a testing regimen and his team has rapidly set up the appointments for me. This is how I remember health care as it used to be, and I'm very pleased. Fred Business Owner, Frisco TX."
"Overall very good patience experience with Dr. Matthew Eidem"
"I just recently had my first appointment with Dr Eidem and he was wonderful. He listened to my concerns and was very thorough explaining everything to me. I am so glad my family doctor referred me to him. His office staff was also very friendly and prompt getting my appointment scheduled and preparing me for my visit."
"Dr Eidem and his medical staff are always professional and kind. Dr Eidem is very patient and takes time to answer any questions you have. I believe he is concerned about his patients."
"My primary care physician referred me to Dr. Eidem 6 years ago when I moved to the area. I have been very happy with Dr. Eidem; he’s very professional and thorough. I definitely recommend him and his staff for all your GI issues."
"Dr. Matthew Eidem is professional and courteous. I never feel rushed through an appointment. He always takes time to listen to me and offers solutions and other options if the first doesn’t work. He is very empathetic and thorough. I recommend him all of the time."
"Great doctor! He made me feel good about the situation."
"This is the nicest and most caring doctor humanly possible! He never makes you feel rushed or like you’re bothering him, and is so thorough with his explanations! I cannot recommend him enough. Thanks Dr. Eidem!!!!"
"Matthew Eidem,MD and his group along with Debrah Hudson are knowledgeable and helpful. Always ready to listen."
"Dr. Eidem is very personable, caring and takes the time to answer all my questions. He explains things in layman's terms, so they are understandable."
"Dr Eidem and his staff have provided outstanding care! I have had a colonoscopy, endoscopy, and SIBO testing and have not had a single negative experience. I have recommended Dr Eidem to friends and family and they all had high praise as well."
"Takes time to explain. Extremely professional and friendly. Front desk is very efficient and friendly."
"Finally a GI that listened to me and put a plan in motion to get my Colitis in remission. Thank you!"
"Everything about my experience with Dr. Eidem and his staff was exceptional. Everyone was efficient, thorough, and professional. I would highly recommend them."
"Dr. Eidem took a lot of time with me and listened attentively to all of my concerns. I certainly recommend him and his staff."
"Dr. Eidem has been my GI doctor for many years. Every time I’ve seen him and his staff, I have an outstanding experience. Everyone I interacted with is very caring and kind. Hands-down, I highly recommend Dr. Eidem! He truly has a passion for helping his patients."
"Matthew Eidem and his entire staff are great!"
"I really couldn’t wait to leave my review, so far so good! Colonoscopy was a success, since it was my 1st procedure, I was really scared, I googled GI Doctors and Dr. Eidem popped up with awesome reviews so upon calling the office I found out that my PCP also chose him as well. No coincidence. His office was very friendly and welcoming, the staff made me feel safe. The young lady who is from Kenya, answered all of my questions and His Assistant I can’t remember her name (Debra) I think, reassured me that I was going to receive the best of care. Meeting Dr. Eidem and the Hospital staff on yesterday was such a vibe. I mean in the Procedure room they were singing, I have never had that type of treatment before, ever. I even joined in with them. They were patient with me before drifting off to sleep, I woke up to “Wake Me Up” by WHAM! Lol! No Polyps or Cancer, Praise Jesus! I can say, He’s my New GI Doctor! Thank you Dr. Eidem for taking care of me, calming me down, and your Beside Manner was the BEST!"
"Doing a Great Job 👍Keep up the good work!;-)"
"I have been seeing Dr. Eidem since October 2013. From the very beginning, I was impressed with his professionalism coupled with warmth as a care giver who is genuinely interested in helping patient. Since then, my trust and confidence in Dr. Eidem have steadily grown. Now, after seven years, Dr. Eidem is more than my gastroenterologist; he has become my friend! This is a rare experience in America. Most of the time, the healthcare professionals in the advanced country with fast-paced life-style cannot afford to spend time with patient for talks touching on personal matter of interest. It is comforting to visit with Dr. Eidem as it is a pleasure to speak to him. I strongly recommend everyone to visit Dr. Eidem. He/she will not be disappointed. Daniel C. Pak"
"First and foremost, Dr. Eidem demonstrated a high level of expertise in their field. They were able to quickly diagnose my issue and develop a comprehensive treatment plan that was tailored to my specific needs. Throughout the entire process, Dr. Eidem was patient and took the time to answer all of my questions, ensuring that I was fully informed about my condition and the recommended treatment. In addition to their expertise, Dr. Eidem also exhibited a great deal of compassion and empathy. They listened attentively to my concerns and took the time to understand my personal situation. This level of care and attention made me feel valued as a patient and gave me peace of mind during a stressful time. Furthermore, the office staff was friendly and professional, and the facilities were clean and well-maintained. I never had to wait long for appointments, and scheduling was always convenient and easy. Overall, I cannot recommend Dr. Eidem highly enough. Their expertise, compassion, and professionalism made all the difference in my medical care. If you are in need of a skilled and caring physician, look no further than Dr. Eidem."
"I love Dr Eidem he actually takes the time to sit and listen to your complaints and gives you real answers. You don’t feel like Your being herded like cattle, you’re not just a number. His manner is so nice and calming. Have referred to several people who also love him. His staff follows his lead and are very informative and friendly also."
"Saw Dr. Eidem a week ago and had a wonderful experience. He was extremely patient, professional, and took the time to answer all my questions. I have a family member who is a GI doc so I did a lot of research beforehand and was so glad to find a highly experienced doctor like Dr. Eidem. The staff was very pleasant. His assistant Wangui was extremely helpful and thorough. I have an upcoming colonoscopy scheduled soon and I feel very comfortable with this talented doctor."
"Dr. Eidem was great. He was informative, answered all my questions, and made me feel comfortable as well. The entire staff was great as well, would highly recommend."
"Dr. Matthew eidem is an amazing doctor. He is extremely knowledgeable and genuinely cares about his patients. He is listens with empathy and works with you to address your health concerns. I highly recommend him!"
"Dr Eidem is very thoughtful, engaging and attentive. He has worked hard to help me with my ongoing gastrointestinal difficulties. I highly recommend him."
"No complaints, Dr. Eidem and his crew are very responsive and helpful."
"Dr. Eidem has great bed side manner. He’s professional and personable. Takes the time to listen and answer your questions and explains things to make that understandable. I was very pleased with my experience. Definitely recommend Dr. Eidem!"
"If you need a GI doctor, you won't find a kinder, more personable, and kind doctor than Doctor Eidem. I highly recommend him."
"I had a virtual appt. with Dr. Eidem and all went as planned. Dr. Eidem was and has always been friendly and professional. My son and I have been seeing him for many years and have had our issues well under control due to his recommendations. I would highly recommend him."
"This was a great experience. The Dr answered my questions & did not rush me. The staff was very professional."
"Dr. Eidem is top notch. He is a Doctor who is on top of everything. If you need a gastrologist Doctor you cannot go wrong here. He has been my Doctor for the past 10 years."
"I saw Dr Eidem’s Nurse Practitioner Debra at this visit and was as pleased with her as I have been with Dr Eidem in the past."
"Dr. Matthew Eidem is one GI doctor who knows what he is doing. He is always very courteous. He is thorough in his examination. He really cares about the well being of his patients. He explains everything perfectly. He always follows up after every procedure and every issue. I totally recommend him!"
"Wonderful experience from start to all followups. Would recommend him every time"
"We have been patients of DR Eidem for over 10 years and he has never let us down. He and his staff do their job with politeness, efficiency and thoroughly. We recommend them to all our family and friends. You can’t go wrong. Give them a try and you will be well pleased."
"Dr Eidem is amazing! He and his staff made me feel very comfortable about my upcoming procedure. I definitely recommend him to anyone."
"I had a great first visit with Dr Eidem. He listened well and I didn't feel rushed. He was very friendly and knowledgeable. His staff was also very friendly and helpful from start to finish. I would definitely recommend."
"Dr. Eidem is one of the very best physicians in his specialty. He makes you feel comfortable right away. The entire clinical team is committed to providing personalized care. They care and it shows. I am so glad to have Dr. Eidem as my physician."
"friendly staff, Dr Eidem is great at explaining how everything will go in the procedure - very knowledgeable"
"Dr. Eidem is very thorough and professional. Answered all my medical questions; he and his Staff made me feel very comfortable prior to the procedure. Will continue to use Dr. Eidem in the future."
"Dr. Eidem and his staff are always kind and wonderful."
"Dr. Eidem is very nice and professional. He takes time to explain things to you and possible options; makes you an active participant in your care. He and his staff make you feel well taken care of."
"Uldate, 5/2022. Dr. Eidem and staff continue to be exceptional in all regards. I would highly recommend Dr. Eidem to anyone needing his specialty. I want to start out by saying that Dr. Eidem has has always been tremendous to interact with. Professional, caring, informative, all the attributes you want to have from an outstanding physician. A few years ago, I had a less than stellar conversation with one of his staff members that was the exact opposite of all that we had experienced before with Dr. Eidem and left me stunned. I wrote a pretty scathing review and, to his credit, Dr. Eidem called me immediately and asked what had taken place. This was MUCH appreciated and I backed off the review. Fast forward to 2019 and I am glad to be able to report that the great example set by Dr. Eidem is mirrored by his staff from scheduling, reception, billing, and check out. This is all from the report of my spouse who went to see Dr. Eidem and went on and on about how fabulous her experience was with him and the entire staff. I never want to be the kind of person who only writes reviews when they are negative, but also when the over all experience it exceptional. Thank you Dr. Eidem and staff for taking such great care of my spouse and for giving me a great excuse to write a glowing review! I recommend Dr. Eidem to all readers and wish him and his staff continued success."
"Dr. Eidem is always very personable and professional. One of my favorite doctors to visit, kind of a strange thing to say about your gastroenterologist..."
"You know when you walk in somewhere and you just know it's where you are supposed to be? That is exactly how I felt when I walked into Dr. Eidem's office. The staff was wonderful from the scheduling process. His nurse was new and EXCELLENT. Such great calm and patience in her voice. She was sweet and comforting. Dr Eidem. Well he is next level great. He came highly recommended by three people very close to me and they weren't wrong. He made me feel like he cared, that I was safe in his care and that he wouldn't stop until we found answers to my situation. I appreciate doctors like Dr. Eidem more than I can tell you. He's a special one and I highly recommend him for all of your GI needs."
"I have been a patient of Dr Matthew Eidem’s for about ten years. I highly recommend him. From day one he has helped me understand my condition. He always takes the time to explain where I stand while I’m in remission. All of the office visits have gone smoothly and great, hardly any wait. The office staff was very kind and friendly. Dr Debra Hudson was very friendly and very informative. My hope for future visits is that the staff will continue to wear masks and also ask visiting patients too wear masks as well. The visit was brief and to the point which was great . Thank you. Mable Zimmerman"
"Very knowledgeable and courteous and takes time to listen to you with good advice"
"Dr. Eidem. Has been an excellent Gastro specialist, and more important to me, a caring person who takes his time and makes sure you understand and never feel out on a limb by yourself. His staff and all Drs. At this office are the cream of the crop. Without his help for some SERIOUS conditions I would not have had the past 8-9 years.How do you thank anyone for that gift, and I am still going strong. I will be here for Christmas. In a state with so many docs only interest in getting a check . It is so comforting to talk to someone who sees you, sees your pain and does all he can to make you hopeful not hopeless. Yes I have had some real bad times. But with his caring and not giving up or in I still have a great life. I can never tank him or the staff for all their help."
"Great job. Your team was great!"
"Exceeds Expectations Dr. Eidem always exceeds my expectations. He cares, he listens, and is top in his profession. I feel very confident with my health in his hands."
"Debra and Dr. Eidem are knowledgeable and extremely kind and courteous. They made me feel safe and confident in the care that was being provided. Although the visits are brief, i never leave feeling rushed or neglected. I am grateful to have been referred to Dr. Eidem and his team. I am so thankful for the care I have received from everyone in the office...from the receptionist, to the RNs and of course Debra & Dr. Eidem."
"Very professional. Dr. Eidem took a lot of time to try to figure out what was going on. He volunteered to call one of my other doctors and followed up with that. I will keep him for my digestive health care."
"I saw Dr. Eidem about a chronic GI issue. He was easy to talk to and I felt like he really listened and understood. Great bedside manner. Tests were very thorough and both colonoscopies he has performed on me went without a hitch. My wife and son have both seen him too. I can't recommend Dr. Eidem highly enough!"
"Very professional, knowledgeable and friendly."
"I highly recommend Dr. Eidem as well as everyone at DHAT. All of the personnel are caring, empathetic, professional and knowledgeable both in the office as well as at the surgical facilities. I have used DHAT for many years and will continue to seek care here. I have been a patient of the DHAT group for years. Dr Eidem , Debra and the entire team make you feel like family. So much care is taken by each of them. Dr Eidem spoke to me before and after my procedure and ensured that I was at ease as well as informed! I have never felt so cared for with these procedures and refer my friends and anyone needing a doctor in this specialty to DHAT. Need to add Humana ins so more of my friends can see DHAT!"
"I almost didn't fill out the review because I don't want the word to get out about how fantastic Dr. Eidem is! I've been going to him for years for reflux issues, colonoscopies, etc. He has an EXCELLENT bedside manner, knows exactly what he's talking about, and exudes confidence. He has always given me great medical advice, listens intently even when I ramble on with my own diagnosis from Dr. Google, and I always leave his office feeling more peace of mind than when I came in. And the man NEVER ages! I wish he was a specialist in every medical practice as I would come to him for everything!"
"Very comfortable with Dr Eidem and staffs."
"Dr. Eidem and his staff are nothing short of excellence. He is kind, patient, informative, and gives very individualized care!"
"I met Dr. Eidem for the first time before my procedure and it felt like I knew him for years already. He is very down to earth and has good bed side manners. He communicated well before and after the procedure and left no unanswered questions. His office staff is also very friendly and prompt. I would recommend Dr. Eidem to any family member or friend."
"Dr. Eidem has been my doctor for several years, and I love his gentel bedside manner, he's a good Dr and a kind person. He's up to date on all the latest tech stuff and I trust him totally."
"Very convenient and professional. Staff were knowledgeable and friendly. Doctors were amazing. Would definitely recommend the doctors and the surgery center."
"Dr Eidem is very professional & takes time to answer your questions. He puts you at ease by explaining the procedure your about to have. His staff is very helpful & courteous. Dr Eidem is prompt in getting your biopsy results back to you. I highly recommend Dr Eidem. I don't think you'll find a more personal & caring doctor."
"Dr Eidem has been our family Doctor at Digestive Health Associates for over 15 years. We all highly recommend Dr Eidem for his care and professional demeanor."
"I have been going to Dr. Matthew Eidem for about 10 years. With each year comes better, service as things evolve. His good staff has become a great staff. Dr. Eidem was great as I met him and has improved. Just had my last chech up yesterday, fantastic!"
"Dr Eidem is very nice and has lots of compassion for his patients."
"I had an outstanding experience with Dr. Eidem and his staff. Everyone I interacted with not only provided great technical care but also treated me with kindness, respect, and empathy. I am thankful for this practice. Highly recommended"
"Dr. Eidem was a very nice, thoughtful and understanding doctor. A very knowledgeable and experienced doctor, he made the process very easy and made sure I understood the important details regarding the results. I have been Dr. Eidem's patient for the last fourteen years. The whole experience and satisfaction was the best I have ever had. I would definitively 💯 percent recommend him to anyone."
"Excellent Care!!!!"
"Very well taken care of. Everyone was super nice and listened to my concerns. On the right track to get better."
"Dr Eidem is great. He listened and addresses all of my concerns"
"I was a little nervous about having my colonoscopy done but Dr. Eidem was wonderful. He answers questions thoroughly and takes time with his patients. He also performed my endoscopy a short while ago. I am greatly appreciative of his kindness and bedside manner."
"Incredibly professional and enlightening. Would definitely recommend my experience!"
"Dr. Eidem and his staff are absolutely wonderful."
"Quick and efficient - have yet to go for the endoscopy will update review after."
"Quick check in. Friends staff. Great Location on Preston. I live in Allen. My appointment was with Deborah Hudson, Dr Eiden's PA, she is very knowledgeable, listens to what you need to say."
"Dr Eidem was super nice and made me comfortable as well as the staff . Being that this was my first time they made it a breeze ."
"I've been a patient of Dr. Eidem for four years. I've found him to be extremely caring, to possess a great "bedside manner", and willing to take time to explain everything in laymen's language. I highly recommend his practice."
"Both Dr. Eidem and his staff are awesome! The personal care and service is top notch. I would highly recommend them to family and friends."
"Dr. Mathew Eidem and his staff have been consistently professional, personable, knowledgeable, and encouraging over many years of care. I highly recommend them!"
"Dr. Eidem is always so caring and thorough. He is an excellent partner in my health and wellness. His staff also do a great job. Thank you!!"
"Dr Eidem was super nice and made me comfortable as well as the staff . Being that this was my first time they made it a breeze ."
"Dr. Eidem and his entire staff have been great! They have all been very professional, responsive, friendly and willing to answer all of my questions. My procedure went well and I am very thankful to have had it done with Dr. Eidem and company at a great facility."
"I have been going to Dr. Eidem for many years. His staff is professional, caring and friendly. Dr. Eidem want to ensure that all your questions are answered before and after any procedure. A colonoscopy by nature is not really a fun experience but the staff and this doctor make this a stress-free environment and experience. Thank you, Dr. Eidem. -Michael Brown"
"Dr. Eidem and everyone at the Digestive Center was extremely pleasant. I appreciate they explain every step of the process. Kindness goes so far and is really appreciated especially when apprehensive about going under anesthesia. Wonderful experience. Thank you."
"Dr. Eidem is compassionate and explains all aspects of his treatment plan prior to implementation. That brings comfort at a time when a patient is overwhelmed and uncertain which questions to ask."
"I can’t say enough good things about Dr. Matthew Eidem and his staff. Dr. Eidem is a friendly, compassionate, skilled doctor who has given me my life back! I would not hesitate to recommend him to others."
"Awesome! This is my second procedure with Dr. Eidem and staff. Let's just say I made the right choice!"
"Extremely confident that they were trying to make sure I was taken care. Dr Eidem came and talked to me about what they found and treatments and most importantly he was available for questions and didn't seem to hurry away after the procedure until I was sure I had asked all my questions of him. Even then I was sure if anything came up I could call and get answers. A fery refreshing sentiment lacking in most Healthcare practices today."
"The best!"
"Great experience. Starting from the front desk to being walked to my ride home. Everyone was so nice and professional, but not stiff. Very friendly and caring."
"Dr Eidem runs a great operation at Digestive Health Assoc of Texas. The information sharing, communication, efficiency, quality of medical care, and compassionate bedside manner were all fantastic and appreciated by this patient. Thank you."
"Loved the staff and especially Dr. Eidem!"
"Dr. Eidem's team helped make the uncomfortable circumstance of a colonoscopy into a less than miserable experience. I highly recommend."
"His diagnosis corrected my issue after 2 years of going to Doctors who completely failed to help!"
"Dr. Eidem was super friendly and helpful. We summited a lot of test to make sure Im well. His office staff has been great as well!"
"As wonderful of an experience as I'd imagine a colonoscopy could be. Very professional, great communication and direction, and fixed my problem. Highly recommend."
"I have been a patient of Dr. Eidem for many years. Four months ago he recommended that I have a colonoscopy. At the end of three months I had a repeat test. The results were greatly improved. I am feeling great. I have utmost faith in Dr. Eidem. I am feeling great....at 87 years old. ."
"From a very courteous front desk welcome to the very friendly staff, it was a great experience. Debra Hudson was very helpful and listened to all my concerns. Would highly recommend this office!"
"I've been seeing Dr. Eidem for many years, and he and his staff are always professional, knowledgeable, and friendly. I never leave without knowing exactly what my issues are and our roadmap to recovery, and I always feel welcome and comfortable in the office."
"Like going to the dentist, going to a GI is generally not an event that most people look forward to. Dr Eidem and his staff were exceptional. Pre colonoscopy, day of the procedure, the staff was professional, courteous. They adhered to the Covid protocol. Post-procedure again the staff displayed the same level of professionalism."
"Dr. Eidem is a pleasure to work with. He's seen me for diagnostic procedures a total of 3 times over several years. He is pleasant, easy to talk to and explains everything in normal non medical language. Part of a bigger group though they maintain individuality. Very little wait time as good scheduling rarely creates delays. Highly recommend A+++"
"Dr. Eidem and his team do a tremendous job. I would highly recommend them."
"This was my first experience with a telehealth visit and it turned out much more productive than I expected. I would recommend it to anyone for the majority of visits that don't require an examination."
"Having been a patient of Dr Eidem years prior having the same procedures at the same location I pretty much knew what to expect. Everything went accordingly, no surprises. The facility & all the staff made me feel safe and comfortable & were very accommodating. Everything fell into place like clockwork. I felt good about having it taken care of, and confident in going back if needed."
"Everyone in Dr. Eidem's office is always professional and caring. I always feel at ease and welcomed. Appointments have always been on time and I never feel rushed. I would recommend Dr. Eidem and his staff to anyone. Did I mention that my stomach no longer runs my life! Thank you Dr. Eidem! S. Allred Plano, TX."
"Awesome Televisit. Didn't feel rushed and Dr Eidem addressed all my concerns and precisely laid out a game plan. Thanks"
"I was very happy with the attention that I received from Dr Eidem prior, during and after my medical procedure. He and his staff were very professional and attentive to my care."
"I have been a patient of Dr. Eidem's for two years, since I moved to Texas. I feel fortunate to have found him, he has a great bedside manner, friendly and caring. His staff is very nice and always pleasant. I highly recommend him."
"I would like to recommend Dr. Matthew Eidem, MD. We trust him and have benefited from his services as our Gastroenterologist for 12 years. If you are looking for a highly professional staff, please consider Dr. Eidem and his staff at Digestive Health, Plano, Texas."
"Customer focused and committed. Dr Eidem’s team is helpful, friendly, and informed. They are very good at what they do and have fully met all my needs and all my experiences have been awesome."
"This office is professional and each time I've called to schedule an appointment the staff is always polite and usually can schedule me in a timely fashion. Dr. Eidem has great bedside manner and I will refer him every time I'm asked about gastroenterology."
"thorough and personal attention"
"I would never consider going to any other doctor besides Dr. Eidem . He is kind, very respectful, explains your situation in terms easy to understand, and is an excellent gastroenterologist! You would never find a more competent physician with his skills. He puts your mind at ease when you are having a colonscopy and endoscopy of which I have had several. If he could just discover a new prep for the colonscopy, I would give him a rating of 100 plus stars! As to his overall skills as a physician, I would give him a 5 plus star rating! His clinical team for these procedures also ranks high."
"This was my first experience with a telehealth visit and it turned out much more productive than I expected. I would recommend it to anyone for the majority of visits that don't require an examination."
"Dr. Eidem is a gem in the field of medicine. He takes his time, and despite being extremely busy, he makes you feel as if you're his only patient. He also truly listens to the patient's concerns which is rare, and he thinks things through. There are many of us who don't fit a generalized criteria box, and Dr. Eidem is able to come up with unique solutions that fit the individual patient. I feel very fortunate to have Dr. Eidem as my gastroenterologist. Further, his assistant, Laura, is second to none when it comes to organization, follow-through and patience. I love this group!"
"I decided to do 5 stars because this has nothing to do with him personally. I was trying to make an appointment for my husband who was having serious abdominal issues and they wouldn’t see him in person unless there was bleeding involved... which is insane. They wanted us to pay for an over the phone appointment but we knew that actual testing needed to be done. I understand that COVID is scary, but as a doctor you should still be seeing your patients, especially new patients in person. We ended up getting an appointment set for in person after several days. We get there and are both wearing our masks, the door was locked and a lady comes over and says “Can I help you?” And we said “Yes, we made an appointment” still doesn’t let us through says “okay well let me see if you’re supposed to be here”. I said “yes, we are, we made an appointment for an in person appointment” (which she should have seen on their calendar you’d think) and then she looks at my husband and says “Let me see, I believe you’re the only one coming back here” and she just dismisses me. I guess they think COVID is a temporary thing. So my husband told me he was ready to leave. So we did."
"My first visit to Dr Eidem’s office was a breathe of fresh air. I was greeted by this sweet, kind and personable woman who was upbeat and made you feel welcomed. The nurse practitioner was also kind friendly professional and knowledgeable. Check out was a treat by two sweet young woman who were also sweet and kind. I can’t say enough about this office. If you want patient centered treatment Dr Eidem has found the the secret through his office staff. Highly recommend this practice"
"Dr Matthew Eidem couldnt be any nicer. If you have do do this procedure he is THE doctor. My husband used him too and friends as well."
"I have searched high and low for a GI doctor that would listen to me and not leap to false conclusions or simply do nothing . Prior to seeing Dr. Eidem , my interaction with Harper and Laura , his scheduler and medical staff assistant , was so incredibly positive and helpful . Dr. Eidem listened and was compassionate and considerate . His recommendations were very reasonable and no-nonsense . He made me feel part of the process, and Laura called with my lab results immediately . The prescription and OTC product he prescribed made a significant difference - quickly . Within 2 weeks , my bloating , pain , and other issues were significantly diminished or gone . I had not seen a GI doctor this professional in over a decade . The front office staff in his group is friendly and helpful , and Laura and Harper are very professional , offering exceptional care . I also love that this great office is located in Collin County . I am pleased and confident in the care I have received from this doctor ."
"Arrived on time at 0630 for a scheduled procedure at 0730. Nurse had me prepared in half an hour and the Doc started on the minute at 0730 sharp. Both woke me up 30 minutes later with good news reporting their mission was accomplished and that I had 2 fewer polyps. Wife picked me up half an hour later (she couldn’t wait for me as she had for a couple of similar procedures over the past 10 years due to COVID-19 protocols), and got me home and back to work in our home office by 0915. Recommend Dr Eidem and his crew to any (and all) of my friends needing endoscopy services. Follow their pre-op procedures precisely and you’ll likely have no post-op issues or concerns..."
"Dr Eidem is a wonderful doctor and very caring and professional. The nurses and staff are all top notch. I highly recommend!"
"Very professional operation from top to bottom. I would recommend his services to anyone!"
"Dr. Eidem was thorough in the interview process. He listened to my history and made me feel like he heard. He was very kind in his delivery of the plan. Would highly recommend him!"
"Dr. Eidem is very friendly and personable. He wants to make sure you understand the diagnosis, and treatment options. Also, his staff is awesome, and very helpful. I can't tell you how much I appreciate that, considering I've switched doctors before just based on how the staff are."
"I felt comfortable discussing my chronic constipation with Dr. Eidem. He listened to my concerns and offered suggestions on treatment. All of the staff was very friendly and courteous."
"I had a very great experience from the very beginning, from setting my appointment up to the end of the procedure , leaving. Every one was organized and on top of their game. The staff , doctor and everyone was super sweet and great!!!!"
"Impressive physician and support staff. I was totally comfortable and confident in my care. Dr. Eidem was recommended to me by a physician friend; that recommendation was right on target. I could not be more pleased with the quality of my care. Friendly, empathetic staff was great to interact with and very professional throughout. Highly recommend!!!"
"Dr Eidem has been a crucial part of my health care. Fortunate for me he works with a group of top notch Gastroenterologist that took exceptional care of me during a six week stint in the hospital. Dr Eidem has an incredible ability to connect with his patients and is incredibly knowledgeable of all things UC. Office visits at the DHAT office in Plano have been timely and the staff is awesome. When you walk in the door you will be greeted with a very warm smile and a hello. Can’t say enough about Dr Eidem and this DHAT practice."
"Great service! The Doctor provided to me Professional and empathetic care about my health problem."
"When I found Dr Eidem on Yelp, I felt really good about making the appointment, as he has awesome reviews from his patients. I had to make my first appointment with his physician's assistant as he's booked for weeks. So I saw his PA and she was great! She had already read my history and all about what was going on with me! It was so nice seeing someone that was on top of my medical concerns. She said I needed more tests and that Dr Eidem would be the one to perform any additional tests. So I scheduled an Endoscopy for the following Friday. When I arrived at the clinic everyone was very sweet. When I finally got to meet Dr. Eidem, he was very knowledgeable and explained everything in detail about what he was going to do and how he was going to take care if it.He allowed me to ask questions and I didn’t feel rushed at all, he’s very patient and caring. When he performed the scope he was very thorough and took samples of anything he thought MAY be a problem, just to be sure.If you’re looking for a Gastroenterologist in the Plano area, Dr Eidem is the best choice! He‘s great!"
"Very pleased with Dr. Eidem! He has performed two of my colonoscopies, and is superb at his work. His bedside manner is very positive, upbeat, and relaxed. You can tell he is truly concerned about you and your health. Two thumbs up!!👍👍"
"Same great professional staff and doctor, but way better office location and parking."
"I can’t say enough good things about Dr. Eidem and staff at both DHAT in Plano and Preston Crossing Endoscopy Center. This facility and all of the medical staff here (front desk, intake, nurses, anesthesiologists, doctors, everyone) were just top notch. Class A treatment all around.👍🏼👍🏼"
"Awesome Doctor, great staff. I felt super comfortable."
"My husband and I have used Dr. Eidem for many years. He is an excellent doctor, very caring, knowledgeable. I highly recommend him. In fact we recommended him to a family member."
"I’ve been seeing Dr. Eidem and his staff for the better part of a decade. He has a very friendly and calming style and takes as much time with you as needed to help you feel you’ve had all questions and concerns addressed. Obviously, seeing a gastroenterologist isn’t something you do unless there’s an issue or concern and Dr. Eidem and his staff always make it pleasant and professional. I’d highly recommended Dr. Eidem."
"I was favorably impressed with the service and care I received. The pre-procedure communication and follow-up were excellent. All questions I posed were addressed quickly and professionally. The processes employed at the clinic were efficient from registration at the front desk through the post procedure visit with Dr. Eidem."
"Very knowledgeable and helpful. I've been a patient for years and will continue to be."
"Very satisfied. Did a great job. Would go back again. Thanks"
"Dr. Eidem is by far the best Gastroenterologist I have had. He is thorough and takes his time to discuss and answer any questions you may have. Very caring."
"My Colonoscopy was performed by Dr. Eidem, the procedure went great he is very through and very caring, and so is the staff, I would highly recommend Dr. Eidem."
"Dr. Eidem and his staff were very pleasant, and the doctor was quite knowledgeable. I had little wait time. Overall, it was a GREAT experience."
"I was very happy with my recent service.. Thank You"
"I really appreciate Dr. Eidem and highly recommend him! He helped me significantly where other Dr's discounted what I was saying. He was attentive to the issues I was having, and genuinely sought out a solution. It turns out a lot of my issues were diet related, and he addressed that well. A few years later and I have never felt better. Very grateful."
"If you must have a colonoscopy - this is the Doctor to do it! He and everyone on his staff and in the center is efficient, and courteous, and they are very easy to talk to and ask questions of if needed. they really treat you like you are their only patient! This procedure is not a favorite - but if you must - go to Dr. Eidem!"
"The place for the procedure was excellent, clean, comfortable and the people were knowledgeable and professional. Dr. Eidem was very gentle and thoughtful. He checked everything needs to be checked. He did a complete report and explained to me clearly."
"My experience with Dr. Eidem was thorough, professional and caring. From sign in to exit, the Dr and staff were dedicated to making sure I was treated well."
"Great staff."
"Dr Eidem has fantastic bedside manner. His staff are very friendly and cordial. He took his time and listened to my concerns, at no time I felt rushed. I highly recommend him."
"I was very sick and Dr. Eidem and his team were very thorough in my care and recovery. They took the time to answer my questions and explain things to me. They kept a close check on me until I was well again. I would and do recommend him."
"I don't want to repeat all the points from previews excellent reviews! I will just say that Dr. Matthew Eidem and his team will be my GI doctor/practice for life 5 stars are to less!"
"Dr Eidem was highly recommended by my internist and surgeon. They were right to recommend him as he is an excellent doctor. He has brought me back to health when other doctors failed to diagnose my gastrointestinal problem. In addition ... his staff is right on target. From appointment beginning to end I felt well cared for. And, there's more ... the patient's time is taken into consideration. Amazing! Beyond pleased with Dr Eidem and his entire staff."
"Just want to call out to the front desk lady Kamber. She is very sweet and seems to really care about the patients and making sure everything is done properly... people need to be recognized more for good work :)"
"I've been a patient of Dr. Eidem for several years now for my Ulcerative Colitis and I can't say enough about his and his staff's impeccable professionalism, true caring and understanding for his patients. I highly recommend."
"This doctor spent more time with me than any doctor ever has. He made me feel comfortable and answered all my questions. He was genuine and actually seemed like he sincerely cared how I felt. The receptionist /intake person at the front was unreal. So polite, so efficient, so professional. Just had to be the best first doctor (new doctor) appointment ever. Dr. Eidem actually ended up treating me rather than just being a prescription writer. Just a great experience !"
"Dr. Eidem’s friendly, courteous and professional staff made an uncomfortable situation as pleasant as it could possibly be."
"I had stomach pain and issues after ankle surgery. Tried everything until it was determined I needed to go to the GI (Dr. Eidem). When I called, the staff understood the urgency of my situation and was able to get me in within a day. Met with Debra Hudson and explained my issue and provided the systems. Instead of doing an upper GI and potentially other tests, she was able to quickly diagnose the cause being an ulcer from the drugs used during surgery. She prescribed medication and provided a specific diet for a month to resolve the ulcer. The diagnosis was spot on. I really appreciate their attentiveness and quickly resolving the issue."
"Kamber, office staff member is excellent"
"Like the reviews you already see online, Dr Eidem does actually take the time to hear out your concerns and notes them while he is speaking with you for future reference. You don't feel like just another number in line. Dr Ediem sets he bar fellow physicians should try to reach as well if they truly care about their patients. Jimmy , Plano Tx"
"Dr. Eidem is the BEST doctor ever! From his excellent staff to the knowledgeable and caring ways for his patients. Very impressed!"
"Very professional atmosphere and the nurses were very friendly. Dr Eidem will take good care of you."
"When I found Dr Eidem on Yelp, I felt really good about making the appointment, as he has awesome reviews from his patients. I had to make my first appointment with his physician's assistant as he's booked for weeks. So I saw his PA and she was great! She had already read my history and all about what was going on with me! It was so nice seeing someone that was on top of my medical concerns. She said I needed more tests and that Dr Eidem would be the one to perform any additional tests. So I scheduled an Endoscopy for the following Friday. When I arrived at the clinic everyone was very sweet. When I finally got to meet Dr. Eidem, he was very knowledgeable and explained everything in detail about what he was going to do and how he was going to take care if it.He allowed me to ask questions and I didn’t feel rushed at all, he’s very patient and caring. When he performed the scope he was very thorough and took samples of anything he thought MAY be a problem, just to be sure.If you’re looking for a Gastroenterologist in the Plano area, Dr Eidem is the best choice! He‘s great!"
"Dr. Eidem is a patient best choice for a professional, trustworthy and competent authority. His office is well skilled in giving excellent patient care along with the doctors themselves. He is great ambassador for the medical profession."
"From the time I walked through the door, the Staff was amazing. I've had to call a few times and the service was just as wonderful as in person."
"Dr. Eidem is my kind of doctor and yours too if you are smart. He is a real caring human being who listens carefully to reported symptoms and develops and discusses his medical plan to identify the problem quickly and very effectively. There are far too many other doctors who have treated me like a slice of liverwurst and grossly prolonged my suffering! Not so with Dr. Eidem, Ms. Hudson (PA), the office, and lab staff. Everyone in the practice is five star. I SUFFERED for 10 years with some debilitating digestive problems before seeing Dr. Eidem. After a quick visit with Ms. Hudson and a follow-up with Dr. Eidem, I am problem free. It is not possible to adequately express the extent of my appreciation to Dr. Eidem and staff. Recently, I was very, very ill again with severe and increasing stomach pains. Dr. Eidem performed an upper GI Endoscopic exam, identified the problem, and prescribed highly effective medications which quelled the problem in three days. If you are in need of a GI doctor, here is your best choice in my experienced opinion."
"Really not much to say. But!!! To put things into perspective like my grandbabies would say "they are Super Awesome!!!" Very well run operation, from the bottom to the top everyone looks after you to make sure you are ok. Thanks for the great service everyone."
"I found Dr. Eidem through researching provider reviews. He is actually outside of my insurance's preferred provider network, and his office is about 45 mins away from my house. But after reading his reviews, I was impressed by his reputation, and knew I had to go see him. Dr. Eidem has a great quality of being a good listener. He discussed the options and really valued my input. Together we decided on my care plan. I appreciate his professionalism and look forward to seeing him again. Also, his staff is so pleasant (Ms Kamber was so sweet) If you are in search of a gastroenterologist, he is a great one!"
"Everyone is this office is kind and they follow through to the end, something that is unfortunately not the norm anymore. Dr Eidem is top-drawer and will make sure that you are taken care of."
"Great communication throughout the entire process."
"Dr.Eidem is truly Godsent. I can't say it enough. He's very thorough and even followed up with me after the procedure. I have waited 3 years for answers and I feel like things are turning around for the better. THANK YOU, THANK YOU, THANK YOU!!!!!"
"My experience with Dr. Eidem has been one of my best doctor experiences. He is caring, patient, and has answered all my questions, educating me along the way. I feel blessed that I was referred to him and his warm, welcoming DHAT office for my gastrointestinal issues."
"I received such excellent care while I was a patient of Dr. Eidem's. He took his time with each appointment and really listened to everything I had to say, even in the moments when I had trouble verbalizing exactly how I felt. He took plenty of notes, performed thorough exams, and discussed with me different options based on the issues that I had. I really felt cared for and listened to, and could tell right away that he is just a genuinely nice doctor. That is so important to me! I felt like we were working as a team to help me feel better. Not to mention that I had an upper endoscopy done and he did a great job with that as well. I highly recommend him! And just as a side note, his front desk receptionist is lovely as well!"
"Excellent doctor and whole process from first phone call to discharge after colonoscopy went really smooth. Big thanks!"
"Doctor experience whose medical knowledge is encyclopedic. Always responsive and willing to help, Feel very cared for every visit. His staff rocks too! Staff have been extremely helpful to me."
"Dr. Eidem and his staff are very professional and knowledgeable. I would highly recommend."
"First visit. Found Dr Eidem and all his staff very forthcoming, accommodating, knowledgeable, and pleasant."
"Dr. Eidem & his staff consistently provide thoughtful, competent care that has greatly improved my quality of life despite setbacks and complications inherently associated with IBD. I have and will continue to recommend Dr Eidem to friends and family."
"Dr. Eidem is a very great doctor he was so kind and detailed to my mom and I after my Endoscopy procedure. Also his staff is wonderful as well."
"Was very satisfied with my visits, was very helpful to my satisfaction. Dr. Eidem has a very attentive manner when talking to him of your issues."
"Best GI doctor"
"He was very nice and took all my concerns away"
"North Texas Endoscopy Clinic was efficient, fast. Everyone was nice and Dr. Eidem and his staff were excellent. I went in for a colonoscopy. It was on time and I was not kept waiting and everyone put me at ease. There were no problems afterward."
"I love that doctor Eidem takes time to listen to you and answer any questions you might have. Is refreshing going to a doctor that is not rushing to finish. I highly recomend doctor Matthew Eidem!"
"I would definitely recommend your practice to a friend or colleague. The staff were very professional and genuinely concern for the patient's medical needs and care. I was put at ease the moment I entered the triage area to be prep for the procedure and was made to feel warm and comfortable. And Dr. Eidem is just the best and equally warm, friendly and caring. Thank you so very much for all that you and your professional staff give the all patients and/or clients. God bless you all."
"Highly recommend Dr. Eidem. Was seeing Dr. Eidem when I first lived in Dallas, and years later after I moved back, I immediately went back to him."
"Dr. Eidem is the best! Trust me!"
"I very recently “rediscovered” Dr. Eidem. I had had a good overall experience with the colonoscopy procedure itself which he performed nearly 10 years ago. However, I didn’t want to have the sedation again and really had intended to avoid another scoping. I hadn’t expected that any gastroenterologist would permit a colonoscopy without sedation, but Dr. Eidem was agreeable to it at least in my case. BTW, I might not be recommending, to my friends, to do it without sedation but it worked for me! His practice also offers Open Access Colonoscopy which was of great benefit. His website includes an instructive video which discusses the prep process quite well. The colonoscopy screening went well. I was able to watch the procedure on a big screen in HD while Dr. Eidem kindly kept me informed about what was transpiring and what I was seeing as the scope snaked around in there and I got to see the surgical removal of a small polyp. Thanks for catching that doc! You wouldn’t expect a tour of the colon could be interesting but you might be surprised! In any case, Dr. Eidem is a very friendly and personable guy who cares for his patients and who went the extra mile to accommodate my request. Highly recommended!"
"Great gastroenterologist!"
"Dr. Eidem is amazing! Very personable, compassionate, and patient. He took the time to answer all my questions and explain every detail of his procedure, making me comfortable with a rather "uncomfortable" exam. His staff is very pleasant and the new office location is convenient."
"Great Practice. Doctor Eidem excellent patient interaction. Alternative to details about patient's entire Medical Treatment...not just his specialty. Definitely Recommend!"
"I have known Dr. Matthew Eidem for six years and he has performed many procedures on me including colonoscope, hemorrhoid removal etc. on me. He is kind, very thoughtful and no nonsense. He deserves to be one of the best gastroenterologists in Norther Texas."
"Dr. Eidem is kind, caring, compassionate physician and a good listener. He's open to trying different treatments to tackle troublesome, persistent problems. He takes concerns seriously, doesn't judge and helps encourage you when issues become overwhelming. He's very knowledgeable and up on the latest developments/procedures which instills confidence in a patient. His staff is wonderful! They're all so professional, polite, warm and friendly. When you're going through uncomfortable and sometimes painful health issues, it means the world to enter a place that welcomes you with people you can trust."
"2nd colonoscopy from Dr Eidem; 1st was just over ten years ago. Entire process was smooth. About a week prior to the procedure I got a notification from my pharmacy that the kit was ready for pick up. Email instructions for prep were easy to understand. I arrived at facility about 40 minutes before procedure. Check in was quick and easy. Went back a few minutes early; nurses were very nice and patient ( I'm hard of hearing). Didn't even feel the stick of the IV needle. Anesthesiologist was great; rolled me back to procedure room; Dr. Eidem was there to greet me. They put me on my side, and the next thing I remember is getting dressed and going home. Guess I'll be back in another 10 years."
"I highly recommend Dr. Eidem! Professional, good bedside manner, and explains everything to you before and after the procedure."
"Initial visit with DR Eidem was great. His staff was pleasant and professional. No wait. The doctor answered all my questions and we discussed my concerns. He provided a therapy we will be trying for my issues. Very personable and a good communicator. Very pleased!"
"great people, great service!"
"Dr. Eidem is very kind and answered all of my questions. I did not feel rushed during my initial appointment. My situation required an endoscopy and I had no reservations allowing him to perform the procedure. All of his staff that I dealt with were great as well."
"I’ve never had a doctor and staff that I would rate as 5 stars before going to Dr. Eidem. He has been my GI doctor for close to 5 years and has not changed his approach since my first appointment - professional, courteous, personal and caring. This attitude is exhibited by his entire staff. I highly recommend Dr. Eidem."
"Having a colonoscopy by Matthew Eidem, MD was easier than I thought it would be. The whole thing was quick & easy with no pain involved. The doctor and nurses were super friendly and helpful."
"Dr. Eidem is one of the most caring doctors I have ever met. He earned my trust with his caring bedside manner and by thoroughly answering my questions. He does what so many doctors get wrong..... Dr. Eidem makes his patients feel valued and that their healthcare is important. I will definitely recommend Dr. Eidem to my family and friends. I trust him with the people I care most about."
"Dr. Eidem was a pleasant Dr. to talk to and he was very attentive to my concerns. Overall I had a pleasant experience with the staff members. The office has a very nice feel to it."
"Outstanding! From start to finish, Dr. Eidem was friendly, professional, informative and answered all of my questions promptly (and in person!) His entire staff were very good as well. I can't recommend him enough.. even if he IS a Vikings fan."
"Dr. Eidem is one of the most caring and genuine people you will ever meet. Everyone on staff was excellent and I had a great experience overall despite being there for a less than desirable procedure. He helped me to understand what was happening to me and I feel that I am in great hands with him as my physician."
"I have never had a Doctor who not only listened but heard my concerns better than Dr Eidem. His staff is welcoming and very approachable."
"Great experience, ran on time plus! Professional and efficient experience!"
"LOVE LOVE LOVE , Dr. Eidem and his staff! Had an endoscope done a few weeks ago and it was so easy. Dr. Eidem answered all my questions and took his time. I will definitely go to him with any other issues of this type that I might have. I highly recommend him!."
"Initial visit with DR Eidem was great. His staff was pleasant and professional. No wait. The doctor answered all my questions and we discussed my concerns. He provided a therapy we will be trying for my issues. Very personable and a good communicator. Very pleased!"
"I've had very good experiences with Dr Eidem, and I would recommend him. He has a pleasant personality/ good bedside manner, and he seems very knowledgeable about the issues I've had and the treatment options available."
"Very positive experience with my visit and the colonoscopy procedure"
"Excellent Dr. He explained everything in detailed and even give peace of mind with evidence! Highly recommended"
"Dr. Eidem is knowledgable, friendly and professional. There was no wait time. Staffs were courteous and professional! Prompt Good service!!"
"Thanks you Dr. Eidem. I have spondylolysis, a spinal condition. It's not something someone would see a gastroenterologist for but I didn't know I had a spinal condition at the time I saw Dr like. Eidem. The two general practitioners I saw didn't recognize that my intestinal pain was caused by damage to my central nervous system even after various tests got rid of possible causes. They recommend me to see a gastroenterologist and I made an appointment with Dr. Eidem for my intestinal pain, oblivious to it's root cause. He was very intent to listen to my symptoms (which also include things like shooting pains in my legs and buttocks) and because he is so attentive and knowledgeable he recognized it was a problem with my lumbar spine. He had me do an MRI for L vertebraes which showed a bilateral stress fracture. I really feel like I wouldn't have resolved the question of what was bothering me if I had seen anyone else other than Dr. Eidem. He is the best at what he does."
"I would highly recommend Dr. Eidem to anyone in need of his services. He performed my colonoscopy and it went off without a hitch. He is a very personable doctor, who thoroughly explained the procedure, both before and after."
"This was my second colonoscopy with Dr. Eidem and everything went very smoothly. He and his staff are very professional but also very warm and empathetic. He explains the entire procedure to you, what you can expect and comes into the recovery area afterwards to tell you what he did or did not find. His staff also sets up a follow up appointment with you to speak with him in greater detail. Dr. Eidem also sees me for other stomach, liver issues and I have always found him to be very personable. I highly recommend him!"
"My experience with Dr Eidem and his practice was excellent. The colonoscopy was painless and I had no complications afterwards. They called me the next day to check to make sure I was feeling Ok, which I felt great. I highly recommend Dr. Eidem if you need this procedure."
"Colonoscopies are not spelled "f-u-n", but this man's got a great organization. They made the whole experience absolutely and literally painless. If you are 50 or older and haven't had one, get it done. I was a bit concerned about it, but it was really a breeze. Didn't expect it to be this easy. My colonoscopy appointment was for 7:30 am. They had me prepped and on the table by 7:45 am, I was asleep by 7:50 am and walking out to my car by 9:15. Extremely professional group, very efficient, they take good care of you."
"The past year I've dealt with life changing pain in my abdomen. One doctor removed my gallbladder and it didn't help. Recently I left my previous doctor and found Dr. Eidem. In my one visit so far with him I already can tell he cares more about identifying and helping my issue than any other doctor of been to. He was extremely polite. Took the time to explain everything it could be and laid out a plan to figuring it all out. For the first time in an extremely painful year I can see daylight and know I have a doctor that will help me out. I strongly recommend him and his staff. They're all amazing and caring people."
"Dr. Eidem is awesome"
"Excellent experience!"
"Excellent bedside manner, extremely knowledgeable, and knows how to listen. He has clinical trial experience as well as practical experience. He isn't one to dismiss any symptoms, listening carefully to everything before offering a thoughtful diagnosis and outlining helpful solutions. I am so incredibly impressed with Dr. Eidem and his staff. Nikki is awesome as well as his nurse. I have had a team of doctors for years and have been looking for a top notch replacement closer to home. I can highly recommend them."
"Dr. Eidem saved my life!! I am an alcoholiic and the blood vessels in my esophagus had been bleeding and I was near death. Dr. Eidem went into my esophagus and banded all he vessels.We had to do this procedure several times but I am doing great now. He knows what he is doing and is extremely competent. I am extremely grateful he is my doctor! Has a wonderful personality and bed side manner!"
"Amazing Doctor that listens and cares. Grateful to have found him."
"Not only is Dr. Eidem polite and kind, he also got me well after 3 different doctors were unable to find the issue! I am happy to say that my results came in today and my illness is gone! It was a very long 2 years and in only 1 visit to Dr. Eidem I am finally well! The entire staff have been friendly and helpful! It was also nice to have someone who just sat and listened to me cry about my pain. He didn't judge and truly showed sincere compassion for my ongoing frustrations. And he sympathized with me... I really loved feeling like a person and not just another patient to get through the door. He was wonderful!"
"If you need to have an endoscopy and/or colonoscopy it's good to know what to expect every step of the way. Dr. Eidem, his staff, and the nurses/technicians at the facility are first rate advising you of what to expect and demonstrating care and respect for you. I felt very comfortable, well cared for, and most of all SAFE in the hands of all involved. The after procedure discussions were easy and simple to understand, Dr. Eidem took the time to ensure I understood the results. Great job - thank you."
"I had digestion problem for like for two months and then i found Dr.eidem. He was willing to do whatever it takes to find out what is wrong ,so he prescribed omeprazole and I have been feeling so good since then.He is the best doctor ever"
"Dr. Eidem is a good listener and asks the right questions. I feel very comfortable with him and am able to discuss my problems openly. Most importantly, he conveys the feeling that he is genuinely concerned and truly interested in finding answers. I am so happy I found him. The only negative at the Endoscopy Center was the fact that the first nurse was unable to get the IV in my wrist and it was quite painful. I asked her to put it in my arm but she refused. Finally, she did ask another nurse to do it and the second nurse put the needle in my arm and it was quick and all but painless. Other than that, everyone was very nice and very professional. The overall experience was a good one."
"Dr Eidem, is very personable, and an engaged listener. I've only had one appointment with him, but feel that I'm in good hands. He listed to all of my questions and concerns and set my mind at ease. He is kind and not jugmental in the least."
"Excellent doctor! Dr. Eidem is the most attentive listener and remembers everything I say. He is knowledgeable and experienced. He is sweet, nice and makes me feel totally accepted and cared for. I know I am in the best hands I could be in. He is absolutely amazing, he has all the answers I need, very informative. I had a wonderful experience, and I highly recommend Dr. Eidem to anyone that needs a GI."
"Dr. Eidem is one of the most thorough doctors I have ever dealt with. I am totally confident with his expertise and feel blessed to have come in contact with him. Pat T.--Frisco"
"Dr Eidem, is very personable and engaged listener. My appointment was for a consult and my take away was that he is very competent and caring. You just feel better for having seen him. Now that is a good doctor."