Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"The people are very professional."
"My experience was very pleasant. The process is very efficient. My initial encounter was with Darla and my recovery was with Trent. They were exceptionally helpful."
"I recently had a colonoscopy at GI Associates. Dr Makau Lee performed the procedure. Was painless and went very smoothly. Dr Lee and his staff were very professional and communicated well throughout the procedure from beginning to end. Would highly recommend Dr Lee and GI Associates."
"Not much happened yet"
"He doesnt listen! Im trying to tell him where my oain is, that its been going on for weeks, that I even went to the ER at UMMC. All he wanted to do was tell me about HIS schedule, HIS plans. This is unacceptable!"
"Everyone was so very nice and eager to assist. Dr. Lee knows his stuff and is very eager to inform and answer any questions."
"It was a great experience."
"Dr Lee and staff are wonderful, kind and thorough. I only have good things to say. For something that is unpleasant to have, they made it most comforting. I always would refer anyone to Dr. Lee and GI Associates."
"Dr. Lee is awesome. Noone likes any gi procedure. But, Dr. Lee is calm, reassuring, and put me at ease. No wait time. You can tell his staff respects him as well."
"Very organized. They make the process simple if directions are followed. It would be nice to diminish overlap of information. Electronic vs manual."
"This was a smooth run operation. Everyone has an in depth knowledge of all aspects of the procedure. Combined with a friendly and cordial environment this facility and its employees receive my 5 star rating! They are the best!"
"Great"
"You all is best medical establishment I've ever been to yall staff is very respectful and kind ,thanks for yall services."
"EXCELLENT DR and services"
"Great place good Dr and staff"
"All staff were courteous and respectful. This is my third trip. I will continue to use them."
"Everyone there was very polite and welcoming. They made sure I was relaxed and prepared for the procedure."
"Easy in and quickly out. The staff members were great from checking in to discharge. I’ll be back!!"
"Excellent"
"Very nice and professional work Thank you so very much"
"From entry to exit, we saw the professionalism of everyone's work."
"I didn’t have to wait to long to be called back, and the employees are nice and pleasant"
"I was very satisfied with service I received from g I assoc. It went much quicker than expected and was finished earlier than I thought it would be. I have no complaints."
"My experience was professional and safe. I like Dr. Lee."
"Personable, friendly staff. Made having a colonoscopy an almost pleasant experience. Love Dr. Lee!"
"Dr. Makau Lee is the best GI Doctor I know. I have been seeing him for over 15 years!"
"Everyone was very nice and friendly. It just to cold in the building."
"Expert staff and treats their patients with excellent care!"
"Everything was as it should be. The people were curious and did their duties very efficiently. It was a pleasant experience."
"Very considerate staff. Dr. Lee knows his stuff and is patient and straighforward."
"I found Dr. Lee and his staff to be very professional and courtes. The wait time to get in to see Dr. Lee was surprisingly short. Excellent patient care environment."
"The atmosphere was great. Dr. Lee was straight to the point and didn’t leave me with unanswered questions."
"It was a great visit and the staff were polite as well as doctor Lee."
"Extremely professional"
"He was very professional, got straight to the point, and was telling me exactly what I was about to go through in the procedures"
"Everything was great"
"Dr Lee and his staff are always very kind, knowledgeable and professional. They work hard to ensure the best health care possible."
"My wife and I have used GIA for several years now , with different physicians . They are quickly responsive to phone calls.Communication is clear. The staff are courteous , knowledgeable , persistent in getting done what needs to be done in dealing with scheduling issues with other institutions for tests. I have been very pleased with Dr Lee . When another physician requested testing , I returned specifically to Dr Lee for his opinion and to schedule the testing . His explanation regarding potential outcomes was complete and very helpful . As a retired surgeon myself , I am comfortable and confident in his decision making for myself and my family ."
"Dr Lee is a great doctor and he explains my situation so I can understand my health issues"
"Staff was very friendly and helpful during my visit. No issues at all."
"Great operation! From the welcoming, efficient staff to Dr Lee’s professionalism and process of getting you in and out quickly. The waiting room is neat and organized and the entire operation is seamless. Little wait time unlike what you experience with other clinics. Highly recommend Dr Lee and his staff!"
"Dr. Lee has a great bedside manner He's warm empathetic and he cares. Dr. Lee gave me some great advice."
"Hello, my experience with dr lee and his staff was very compassionate, comfortable and very encouraging because myself not really knowing what was really going on or what to expect as far as my condition, they set my mind at ease! On a scale from 0-10, 10 being the best, I give them a’20"
"Dr Macau Lee is a very excellent gi Dr. I highly recommend him. He has provided care to many of my family members. He is located at Gi Associates."
"The nicest most friendly and helpful medical staff that I have ever experienced."
"Dr. Lee and his staff are a group of professional and personable people. Have gone for years and I’m always pleased with their care. I highly recommend Dr. Lee!"
"Very knowledgeable"
"Great Experience. Dr Lee is very personable & extremely knowledgeable. I am very trusting in his skills & abilities. I am very satisfied with his work & experience and I would highly recommend him to anyone. I will continue using his Services as long as I need them. Also, he has a great staff working with him. Thank you all."
"The atmosphere was great. Dr. Lee was straight to the point and didn’t leave me with unanswered questions."
"Easy to understand dr.lee inform us in great detail."
"Dr Lee is very professional and akso personable. He is one of the best around. I would definitely recommend him."
"Very very professional atmosphere and very professional doctor on explaining your situation"
"I went to GI ASSOCITE for colonoscopy with Dr.Lee he found a big paulope in colon he couldn't remove it I need surgery to remove it having surgery on September 29 to remove it the staff and nurses are very kind and polite ask if you need anything or do you have any question stuff like that."
"Most patients dread a colonoscopy or endoscopy (I had both) but Dr. Lee and his staff will ease any apprehension you may have. They are friendly, professional, and make the procedure so simple and easy. NEVER put off a colonoscopy or endoscopy. Go see Dr. Lee and his awesome staff. You’ll be glad you did!!"
"Dr.Lee and his staff is awesome!!"
"Very professional and clean environment."
"Good and efficient. Took care of me at every part of the visit."
"Dr. Lee and his staff was very professional. They explained everything and had me in and out after my procedure."
"Dr.Lee and staff were great. I felt relaxed and knew exactly what to expect with my procedure. Highly recommend Dr. Lee and GI Associates."
"Dr. M. Lee has been seeing me as a patient over the last three years. I personally would not consider going to another G.I. specialist nor facility other than G.I. Associates. The professional care from check-in to discharge is impeccable."
"The staff at GI Associates are professional, courteous, and kind to all of their patients."
"Dr Lee is an excellent physician and really listens to what is happening."
"Very professional and everyone has a good “bedside manner”"
"Dr Lee has done all of my colonoscopies and keeps me healthy. He is now helping to get my liver numbers right."
"The experience was great. Staff was super friendly and helpful. Went way beyond to make me comfortable. I highly recommend Dr. Lee and his team."
"Staff was amazing. Best experience I've had doing this. Highly recommend Dr. Lee and GI Associates"
"Dr. Lee is Awesome ! His knowledge along with the time he takes with his patients to give the best care for them. Really can’t say enough good things . Don’t hesitate to use Dr. Lee"
"Dr. Lee and his staff were very professional, everyone was nice, and did their very best to make sure that I was comfortable and that I understood what was going to take place in the procedure, Dr. Lee has a very warm bedside manner, Thank you Dr. Lee and staff members, for your excellent work, in helping me stay healthy,God Bless the GI and Associates Family.(Sincerely yours,Eugene Hodge)."
"No long wait. Staff is very friendly and efficient. They make your visit pleasent. I really like Dr. Lee. I trust him and believe he knows his medical field."
"I was pleased with the staff and Dr. Lee. They were polite and helpful. Dr Lee listened, asked questions and explained his knowledge and reason for needed tests to be done."
"Staff very friendly and knowledgeable. Doctor Lee was very professional and explained everything. Highly recommend."
"Dr. Lee, and his staff have always been very friendly and thorough I have always felt I was in good hands."
"Dr Lee is a very good and attentive doctor."
"Everything went smoothly with very little wait time."
"Awesome doctor and staff. I am extremely grateful for the level of service and how comfortable they made me feel. Thank y'all so much!!!"
"This place is amazing 🤩 !! Everyone was extremely nice and very caring. I felt very welcome and I would recommend anyone to come here for services. My service was to have an colonoscopy. It was handled very professional and quickly. Dr. Lee and his staff are outstanding."
"I love Dr. Lee and his staff. They are very professional and so nice. Dr. Lee always takes good care of me. I would highly recommend Dr. Lee to everyone."
"Positive and pleasant experience!"
"I enjoy that I did not have to wait long to see the doctor. I could appreciate how he allowed me to tell him the issues I was having versus telling me what he thought. He provided great feed back as to what next steps would be to give me a diagnosis of my issue."
"Very friendly atmosphere everyone was very kind Dr Lee did a great job great place to go"
"Staff was very kind and took very good care of me."
"Professional and Outstanding as a Doctor and has a wonderful Medical team supporting Dr. Makau. I have had no medical issues after treatment. Thank You All, Ricky Jackson"
"My entire experience was excellent. I felt well cared for and comfortable throughout the process"
"GI Associates and the staff were awesome. I was taking care of from the moment that I entered into the clinic. The staff was very respectful, nice and caring. Dr. Lee is an awesome doctor who took care of my procedure and explained to me my before and after outcome, great doctor.This was my first time and as long as they are doing great things I will always choose GI Associates. FrancesJ"
"Dr. Lee & staff was very professional. I had to be there at 1:30 I was headed home at 2:58. Absolutely the best."
"I was very hesitant to have this procedure, because I was scared. I was so quick, painless, and such professional service from Dr Lee and staff. From the waiting room to being wheeled to the car, my visit was top notch. Dr Lee explained everything to my wife, and now I just waiting for my follow up appointment."
"Dr. Lee is very thorough and attentive. He has a nice bedside manner. I will continue to use GI associates for myself and my patients. I am a nurse practitioner and I refer many of my patients to GI associates. We always receive good feed back concerning their visits."
"I have been seeing Dr. Lee for my colonoscopies for several years. HE IS GREAT!!! I truly appreciate the manner in which he has always been very professional in delivering the service he provides. He has been extremely pleasant and caring each and every time I have had appointments with him. I highly recommend Dr. Lee."
"Great nice staff"
"He made me feel like my issue was a major concern to him and that he’s going to do his best"
"I am extremely pleased with the care and professionalism demonstrated during my visit. The doctor and nurses were friendly and made sure I was informed of all procedures that would be performed. I will highly recommend their services."
"My first colonoscopy was easy and Dr. Lee was nice and informative about the procedure."
"Extremely professional and the overall experience was good!"
"I have had several at the same place and same Dr. And have always been pleased with the service every one is so nice and courteous"
"Dr. Lee was so impressive. His energy, welcoming spirit and knowledge were all noticeable upon walking in. He displayed authentic professionalism."
"Dr. Lee is an answer to prayers. He is upfront and honest to the questions you ask, from the start of your consultation to the end."
"I find Dr Makau P Lee MD to be very easy to talk to and understanding. He is very knowledgeable in his field and helps me to feel that I am in very capable hands. I feel very confident in their hands. The atmosphere at the GI Clinic is quite comfortable and the wait is not usually long to see the doctor, I also appreciate that."
"Dr Lee and his staff were very accommodating and friendly during my visit. Dr Lee is very easy to talk to and explains what he is going to do and why."
"Dr. Lee is a very professional and caring physician!"
"My first colonoscopy was easy and Dr. Lee was nice and informative about the procedure."
"I have seen Dr. Lee for several years. He and his staff are awesome and very professional."
"Very pleased with Dr. Lee. He explained the procedure before proceeding, and the results after. Dr. Lee and his staff are very professional and friendly. I would recommend Dr. Lee to anyone who these procedures."