Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Alvarez is wonderful. She listens, then makes suggestions of ways to help me. She's also great at responding through the portal."
"Everyone are courteous knowledgeable and friendly"
"Always quick to respond and the staff is so nice! High recommend! And with dr Alvarez you can tell she really cares and wants to help with anything she can."
"Was a great experience, very professional and very caring. I would definitely recommend Dr. Alvarez.."
"Very friendly and efficient."
"Dr. Alvarez really listens go what you have to say. She is very easy to talk to and her explanation are clear. Doesn't force her plan on your health care. Willing to go slow and try different avenues of care."
"Dr Alvarez is so sweet and caring, she really spends the appropriate amount of time with me and gives me options for long term care and concerns. I prefer the Rowlett office over Dallas due to proximity but the wait time and care at both locations is equally wonderful."
"It was my first visit and everything was great."
"My visit was very satisfactory."
"The office staff was very polite and friendly. Dr Alveriz is a fantastic Physician. She is very patient and very attentive to my concerns."
"I have rarely come across a more dedicated, knowledgable, and caring physician than Dr. Lisa Alvarez. After my son had been unwell for sometime, I ran some lab work and suspected Celiac Disease. When I shared this bloodwork with his pediatrician and another doctor they were not concerned and suggested to repeat labs some months down the road.Despite their lack of concern I managed to get in touch with her office, and thanks to a very efficient receptionist, which I will also be forever thankful for, Dr Alvarez reviewed his bloodwork and she made room in her very busy schedule to see my son just 2 days later. He was diagnosed with celiac disease via endoscopy the following week. Through this journey with Celiac Disease she has constantly advocated for my son, communicated with him, even when she was out of the country, answered questions for our whole family and helped my son with the challenges of his diagnosis and even his transition to college. She is a doctor that knows how to communicate and does so in a timely manner. She collaborates with patients and educates her patients. She does it with grace and patience and I will forever be grateful for the fact that she is bringing my son back to health with her attention to detail, care, and follow up. She goes above and beyond for her patients and their families and I am forever grateful. Thank you, Dr. Alvarez. All medical professionals should be like you. Sincerely, The Williams Family"
"Dr. Lisa Alvarez is extremely professional but also down to earth. She’s been my GI doctor less than a year and I’m very happy I found her. Her staff is incredible as well."
"Dr. Alvarez was friendly, professional, efficient and highly competent. Amazingly enough, the entire medical procedure was very pleasant."
"Dr. Alvarez is very thorough and patient. In my experiences with her, she was very kind and informative and did a fantastic job conducting a procedure without anesthesia."
"The personal was great and the doctor is amazing"
"I always feel satisfied with Dr. Alvarez' attention because I have the answer to all my questions. The doctor is very thorough in her treatment."
"Everyone was courteous and efficient. This was one of the few times in a doctors’ office where there wasn’t a long wait. I saw the Dr before my actual appointment time. Very impressive."
"Dr Alvarez always provides kind and compassionate care"
"Dr Alvarez is very patient and understanding. She has jumped on some serious issues I’ve had and always takes plenty of time with her appointments. You will not be disappointed."
"Dr. Alvarez is kind, extremely knowledgeable, professional, and always caring. She always has time to answer any question and has such a calm demeanor. She has listened and helped me through the years and I greatly appreciate her excellent care."
"My experience was very awesome Dr Alvarez is taking very care of my issues that I have been having.she really cares for us"
"Dr. Alvarez saved my life and did it all within 24 hours and managed to call me three times. Went in for a routine colonoscopy and turned out to be cancer. A week later she had me in surgery with Dr. Stewart Whitney and I am alive!!!! She is my hero! ... and definately my children/husbands number one person in the entire world. They need me."
"Very kind and very knowledgeable"
"I like your attention to your patients thank you doctor"
"I feel so confident having Dr. Alvarez overseeing my care. She knows her stuff, and has an even, pleasant temperament. She got me in a few months ago when I had an issue, even though there is quite a wait to get an appointment. She is highly competent and also such a nice person."
"Dr Alvarez is fabulous: she listens, then applies her expertise. I am impressed that she analyzes symptoms before she diagnoses and prescribes, rather than simply imposing protocols on symptoms. We need more doctors like her!"
"Dr Alvarez was punctual and listened to my troubles and gave me reassurance of my concerns."
"Dr Alvarez is a new doctor to me this year and she has done a wonderful job troubleshooting my digestive issues! She didn’t stop short of helping me figure things out and now I’m finally doing better. Highly recommend her, but just know she is tough to get in to see, so book many months in advance!"
"I had ny first appointment with Dr Alvarez and found her to be both very compassionate and easy to understand (taking time to answer any questions that I had)."
"Dr. Lisa Alvarez was a pleasure to meet, very nice, she talked to me about all my blood work & what my next appointments would be like, she was very kind & genuine, she gave me such an assurance that she would do her very best to get down to the root of my problems, unlike most dr appointments, I was left with fear with Dr Alvarez I left her office with assurance & look forward to my next visit. I highly recommend her for any GI issues you find yourself dealing with."
"Dr. Alvarez is very patient and listened to everything that was going on with me medically but might not haven involve her practice Then! She heard me mention some meds that had been prescribed for me by another dr that did affect her treatment of me and she recommended an alternative medicine - she was listening"
"Kind, warm and truly cares for her patients. If you're looking for a GI doctor stop, you've found her!"
"I am a patient of Dr. Lisa Alvarez and was very delighted her and her care."
"Dr. Alvarez is very much the professional. Screening process, procedure, and follow-up visits all handled with sincere courtesy. Honestly feel Dr. Alvarez has my best interests in mind at all times. Highly recommend."
"Dr. Alvarez is amazing! She is attentive, responsive, and very knowledgeable. She also is very kind and calm in a setting that can be quite stressful for the patient. Having previously been to other GI's, I feel lucky to have found Dr. Alvarez, and will continue to share her info with anyone and everyone I know looking for a GI."
"Dr. Alvarez is Amazing!! If your looking for a good doctor that cares about the patients needs she's definitely the one.. You won't be disappointed.."
"Dr Alvarez is an amazing Doctor she actually listened to my problems I had to have a procedure done my appointment was at 9am was told to arrive at 8 am I was finished at 930am back home in bed by 1100 am Awesome service Bedside manners are 💯 made me feel comfortable. Woke up with results and meditation complete in mychart she also explained my results to me that means a lot Thanks Dr Alvarez"
"Very thorough and spends lots of time answering questions. Thankful for the procedures she ordered that revealed answers to my concerns."
"I was referred to Dr Lisa Alvarez several years ago. I have found her to be attentive to her patients. I would definitely recommend Dr Alvarez and the staff is good too."
"Dr. Alvarez is an excellent doctor. She listen carefully to all your concerns and is really interested in your health. She performed an endoscopy and colonoscopy and I had zero discomfort. I highly recommend her for all your gastric issues."
"Excellent Doctor"
"Dr. Alvarez is very thorough and professional."
"I have had nothing but great experiences with Dr. Lisa Alvares. She is very knowledgeable and very professional. I would highly recommend her to anyone needing her services."
"Very pleasant and knows her game!"
"I have a excellent experience with Dr Alvarez , she is very professional , she is concern about my digestive issues so she’s always keeping in touch with me"
"Dr. Lisa has been instrumental in getting me healthy. I cant thank her and her team enough for the care and insight."
"Dr Alverez is an amazing Gastro. She is right on top of everything. Gets back to you quickly. I fee so at ease with and is able to ask her any questions. She is calm but checks everything out."
"I had a colonoscopy today, everybody were awesome, thank y'all! Dr. Alvarez is very professional and also her team"
"Dr. Alvarez is a great Doctor and she takes the time to know what.to do."
"These is not first time when i go to see doctor alvarez .Always, with full knowledge, she is take care my issue what the reason i visit her office ."
"Dr. Alvarez is amazing! She listens, cares and creates a health plan that works for you. Each experience with her is a joy and I know she cares about me. I highly recommend her for your health needs. Her staff is also amazing!"
"Dr. Alvarez has been my Gastroenterologist for many years now, and she does an excellent job of coordinating care with my GP and Rheumatologist. She is a fantastic, thorough, and kind physician, who really cares about her patients. I cannot say enough good things about her."
"I had a Tele-visit with Dr. Alvarez and she was thorough, professional, all & all an amazing Gastro doctor! Thanks!"
"Ashley, Dr. Alvarez's PA was utterly amazing! She thoroughly explained my diagnoses, mapped out a clear plan for healing and gave me tips on how to live my best despite my digestive problems. She didn't "look down" on me when I explained the supplements I was taking as many physicians do. This, I greatly appreciated! The facility was clean, check-in was smooth and checking-out was a breeze as well. I highly recommend Dr. Alvarez and her staff!"
"Dr. Alvarez is the best gastrointerologist I have been to. She is very proactive in all situations. I appreciate her honesty and approach to getting a problem taken care of in a timely manner. She is a great doctor."
"Highly recommended!"
"Great experience, anyone that is nervous about having this done I was the same but I was calm the second I walked in there to have my procedure done. (Colonoscopy)"
"Dr Alvarez is a great Doctor. She cares about every patient and their over-all health. I have had colonoscopy and throat scopes which were very easy. Dr Alvarez has really helped me with my gastro issues. She is great with follow-up and treatment plans. I would recommend her to everyone."
"I love Dr. Alvarez! She explains the results to your procedure and answers your questions thoroughly will being very patient."
"My care is on-going with Dr. Alvarez. I have found Dr. Alvarez to be a caring doctor who that takes a thorough approach to diagnose her patients' individual needs. I would definitely recommend Dr. Lisa Alvarez, Gastroenterologist to my family or friends."
"Dr. Alvarez is great! She's easy to ask questions of. She explains things well, taking enough time when I meet w her. Televisits are possible...a bonus in these times. Actually even during normal times! I'd recommend her to anyone."
"Dr Alvarez is very thorough and shows concern for my medical issues. She is easy to talk to and takes time to listen. Her office staff is friendly, helpful, and efficient."
"Dr Alvarez is so kind and always answers question that I have. Makes you feel at ease. Her assistant is just like her. Calls back right away and always answers questions. Dr Alverez is one of the best Dr out there."
"Dr. Alvarez is a skillful, highly competent physician, and I’m totally confident in relying on her to guide me in managing my chronic conditions. She listens carefully and is kind and compassionate. My appointments always provide ample time with her, and she’ll discuss treatment ideas and options with me. My highest recommendation."
"Dr Alvarez is very thorough and shows concern for my medical issues. She is easy to talk to and takes time to listen. Her office staff is friendly, helpful, and efficient."
"Dr. Alvarez and the entire staff at the Diagnostics Center at Walnut Hill were outstanding. Everyone treated me with the utmost kindness and consideration throughout the wait time, which was short, and the entire procedure which also seemed short. I’d highly recommend the entire establishment."
"The whole experience was great. Dr Alvarez and her staff and everyone at the facility were so nice and informative,I cannot say enough about how they made me so comfortable before and after the procedure. It is a great day for a screening!"
"Great experience, would highly recommend Dr Alvarez for GI needs"
"We entered this location and left within one hour in a half. DR. consulted with us and medicine required was at our pharmacy. This was an enjoyable visit and very organized location."
"She's exactly what I was looking for in a gastroenterologist. She listens to the patient, is understanding and thorough. Glad I chose her."
"Dr. Alvarez is just the young Dr. I needed! She is very cute, smart and most of all, talks to me, answering every question! ❤️"
"Dr. Alvarez and her staff are phenomenal! If you are in need of any of the services that her team provides, your provider search can begin and end with Dr. Alvarez."
"Great experience. Friendly, helpful, professional staff and Dr. Alvarez is excellent. She provides competent, compassionate service and takes the time to explain in layman's terms. I would definitely recommend this practice."
"Dr. Alvarez is one of the best doctors I've ever had. She is patient, kind, and genuinely dedicated to helping patients - all of which is much rarer among doctors than it should be. She walks me through her thought process when diagnosing issues, why she is choosing to run certain tests, what I should expect from medications/procedures, and discusses treatment plan options with me in detail. She listens to my treatment goals instead of just chasing her own agenda or ignoring my experiences in order to go with the most obvious (yet incorrect) solution (again, this should be expected - but instead it's very rare among doctors I've been to). She clearly knows a lot about GI issues, and is able to explain things clearly but not condescendingly to laypeople. The only issue is that you have to make an appointment at least a month out - obviously, since she's such a good doctor, she's very popular and busy! (But I have not had any emergencies, so perhaps it's easier to see her on short notice if you have a time-sensitive issue.) I definitely recommend her!!"
"Dr. Alvarez is very caring. She did a great job on my recent upper and lower GI procedure. She cared well for my first wife before MS took her life."
"Great MD. No lie. She's an authority in GI related matters."
"Dr. Alvarez is kind, thorough and caring. Highly recommend!"
"Excellent MD!"
"Dr. Alvarez is very knowledgeable in her field. She makes you feel comfortable when discussing your personal issues and gives you the time to do so. I would recommend her highly to anyone who needs her services."
"Dr Lisa Alvarez is a Great Doctor"
"Today I had an appointment with Dr. Alvarez to follow up after a procedure I had several weeks ago. This was only the third time I have seen her. I am really impressed with the way she seems to really care and is interested in helping me. I appreciate the feeling of her sincerity and would definitely recommend her."
"Excellent MD!"
"Compassionate and excellent physician. Her communication skills are wondèful. Thank you Dr. Alvarez!"
"I worked with Dr. Alvarez before moving to Ohio and she was a great doctor to work for. She listened to her patient's and she showed compassion to each and everyone of them."
"I am giving Doctor Alvarez 5 stars because she seems to be a caring doctor that truly wants what's best for her patients. However, the office staff, specifically the woman that works at the front desk was extremely rude (not the lady with the grey hair and glasses, she was nice) to an elderly woman that had been sitting in the office, waiting for an hour and a half. When the elderly lady asked her how much longer, the woman scoffed at her and told her in a very condisending tone that they had to get a room for her. At this point, I get up from my chair to speak to the nice lady, and the rude lady interjects into the conversation with an attitude the size of Texas, 'I already told her we are waiting for a room'. I am appaled at the lack of caring or empathy this woman showed to someone 40 years older than her. Pathetic. Please teach your office staff to respect their elders."