Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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"The nursing and surgical staff as well as the anesthesiologist and Dr. MANSOUR were completely professional and courteous. I felt at ease prior to and after the procedure. Many thanks to these wonderful professionals."
"I recently began seeing Dr Mansour and the experience has been very good. She was very patient, kind, and informative during my office visit in Austin on Angus Rd. Her office and clinical staff are great also. I’m very happy I found her practice!"
"Absolutely the best from start to finish !"
"Everyone that I interacted with was extremely professional, friendly, and listened to me. They put me at ease and helped me relax in a stressful situation. They were informative and answered my questions and made me feel like I was in good hands."
"Nursing and staff were courteous although the needle stick was rough. They prepped me for a colonoscopy and they kept me warm and comfortable. Before I knew it, I was in recovery and Dr. Mansour came by and explained the procedure and what she found. She was very thorough and showed me pictures and answered all my questions. I found the procedure to be relatively painless and appreciated the care and kindness given me. A big thank you to all the staff, including the front desk, and to Dr. Mansour for their kind attention to my care."
"Dr Mansour is the absolute best. She spent an hour with me during my appointment and answered all my questions. She is so down to earth and I rarely meet doctors like her who actually LISTEN and take time to explain. THANK you!"
"Friendly staff. Everything was explained to me before my procedure and I was asked if I had any questions or concerns. I would recommend Dr. Mansour to my friends."
"Dr. Mansour and the whole staff were great!"
"It was an easy and smooth visit, Dr. Mansour is really good at what she is doing she explained everything I want to say. Highly recommend to visit her."
"All staff was accommodating! Kind and understanding of me being uncomfortable. All of the staff explained what they are doing and what the next step will be. Dr. Mansour is a fun and compassionate doctor! I’m very blessed to have been referred to her."
"I voiced all my concerns and Dr. Mansour was never dismissive. She genuinely listened and offered several options to help relieve my issues until my procedure. Great bedside manner, very punctual and knowledgeable. Highly recommend!"
"Dr. Mansour is absolutely the best she is the sweetest and gets to the bottom of every issue a patient has. We really appreciate her."
"Wow the frist doctor that took there time to talk about the problems and what we can do not being rushed out.thank you very much"
"I had a great experience with Dr. Mansour. I was a first time colonoscopy patient and I was a little nervous, but hey we need to take care of our health. This clinic was really awesome to deal with. The doc was great, Andrew the nurse practitioner is super informative. I felt like both clinicians listened to my issues and gave me sound medical advice. I highly recommend from another healthcare provider."
"Dr Mansour is really good dr . She gave extra time and Listin all issues."
"The place was very clean and nice. The staff was beyond nice and made you feel very comfortable. Everyone was so friendly and very caring."
"Great job"
"First visit to schedule a colonoscopy. Dr. Mansour is very kind, informative and made me feel at ease. She took time to explain the procedure and answer questions. I wasn’t looking forward to doing the colonoscopy but now I feel more at ease and like I’m in good hands."
"Wonderful visit. I feel hopeful"
"Dr. Monsour and her staff are the absolute consummate professionals. Period. Hard stop. The entire team were so detail oriented when amassing my medical history. Nothing was rushed nor skipped. Before I met with Dr. Monsour for my consultation, she had already met with her team and collaborated. Then, of course, my one-on-one with Dr. Monsour took place to discuss every aspect of my gastrointestinal related issues. No salient point nor symptom that I brought up was discounted. Amazing patience and perseverance during this consultation. I felt that I was, and am, in very good hands with Dr Monsour and her team."
"Dr Mansour and her staff were so informative and friendly."
"Dr. Mansour was great. Very professional. Would highly recommend."
"It’s uncomfortable to go through bloating for 2 years and no one figure out how to treat it or what’s wrong. After meeting Dr Mansour I’m on my way to a great feeling and recovery ❤️ awesome Dr who talks to you and not just give out medication. Great personality, listens and someone you can trust. Thank you Dr Lilah Mansour."
"Dr Mansour listened to every one of my concerns and addressed each of them! She is very personable as well!"
"I was very pleased with Dr Mansour at my first visit with her. I’m so glad she is my doctor. She is patience and smart."
"Best GI provider on the planet"
"What a refreshing thing to have a Dr who listens and asks questions like the info is actually being absorbed. I have had GI docs who acted like they want to get back to their Facebook page. This lady is wonderful. I'm old but I may adopt her."
"She was very nice, listened to me attentively and was able to help me overcome the pain I was feeling through the right prescription she provided"
"Just saw her this past week and I feel like she will finally answer questions that other gastro’s have chalked up to IBS. She has a great bedside manner and is very humorous. She was able to see me in two weeks time and other offices couldn’t get me in until mid December. I think I am finally in good hands after being passed from Dr. to Dr."
"I am so glad I found Dr Mansour. I highly recommend her as she is extremely understanding and detailed with her explanation."
"Very thorough and made sure to help me understand what's going on with my body. Highly recommend!"
"Awesome doctor. Was her patient when she was at ARC. Needed to see her again. She wasn't at ARC so I searched for her found her and established at her new practice. She provides excellent service."
"She is great. Very impressed with her."
"Very thorough and made sure to help me understand what's going on with my body. Highly recommend!"
"Dr Mansour listens which is my greatest compliment for a Doctor. She works quickly for the solution. Literally my favorite Doc."
"Dr. Mansour is a very good doctor who LISTENS to her patients well. She comes across as very knowledgeable. If you want a doctor who is gentle, caring, and confident, I would definitely recommend Dr. Mansour!"
"I have seen a handful of gastroenterologists. They were all below average in meeting expectations, and I have come to realize, this is a specialty where the doctor is usually pretty inflexible, hurried and has little or no bedside manner. Enter Lilah Mansour. She may just be the coolest Gastro that exists...anywhere. She is extremely easy going, funny, thinks outside the box and looks at the whole person, instead of just GI. She is very much a functional medicine style practitioner, which is almost non-existent in any specialty...especially gastro. She shoots from the hip and gives you a no nonsense approach, but does it with alot of humanity. She is intelligent, well educated on current medical literature and is an excellent listener. Nothing gets by this woman. Her attention to details is perfect. I hit the jackpot with Dr. Mansour, because she is one of the rare practitioners that just "gets it" . Her nurse and MA are amazing and are the first people you speak with before your appointment. They are both so through and friendly, that it provides a perfect segway into the appointment. I was super impressed with all of her support staff. I like this doctor from a patient perspective and I also like her as a person. Who knew a cool gastroenterologist existed? Not me. But here she is, the first cool gastro i have ever known. I am picky to a fault with doctors. I have high expectations, as I SHOULD. This doctor, and her practice, exceeded all my expectations."
"Lilah listened to everything I had to say and thoroughly explained everything to me."
"Dr Mansour was very knowledgeable about things that would help my condition and even suggested to check out my gall bladder which I didn't even think of. A more traditional GI appointment but no complaints if they help resolve my issue!"
"I took my daughter to Dr. Lilah Mansour and she was very nice and concerned with what was going with her. I glad we pick her!! Her staff was very nice and helpful too."
"We haven’t gotten the answers for the issues I have yet but Dr.Mansour is thorough. She listened to my husband’s concerns and the issues I am having. She seems genuinely caring and concerned as well."
"Good bedside, knowledgeable, and understanding."
"Finally a GI doctor that listens. She is a critical thinker and uses her knowledge to figure out what is wrong rather than just dismissing you issues like lots of GI doctors do."
"Dr. Mansour displays a level of professionalism that is above the norm. She is not only brilliant, but extremely compassionate which really makes you almost want to get a colonoscopy done! I've been in the medical field for over 20 years and I can whole heartedly recommend her with absolute confidence that you will be pleased and well cared for"
"Took time with me and was considerate and patient."
"Dr. Mansour was very helpful, kind and professional."
"The experience is good overall. The only negative is telephone access and scheduling appointments so far out."
"Very professional very personable. Both her and her assistant walked me through all my procedures and basically answered any questions before I thought of them . I love it that !"
"Dr. Mansour is great! She listens to your concerns and truly wants to help."
"I cannot say enough good things about this wonderful physician. My little girl Amanda, has had so many problems over the past several months, in trying to get answers about her ongoing condition. Dr. Mansour spent over an hour with her during the appointment, and was beyond thorough. She expressed her concern, she was very understanding, very compassionate, and extremely informative. I’m so grateful, and because of Dr. Mansour, my daughter is going to get get well soon. #thankyoudoc"
"I cannot say enough good things about this wonderful physician. My little girl Amanda, has had so many problems over the past several months, in trying to get answers about her ongoing condition. Dr. Mansour spent over an hour with her during the appointment, and was beyond thorough. She expressed her concern, she was very understanding, very compassionate, and extremely informative. I’m so grateful, and because of Dr. Mansour, my daughter is going to get get well soon. #thankyoudoc"
"Dr. Mansour’s office is extremely organized. They were prompt. I was in and out. She was friendly and communicative, and so was her entire staff. It totally made the whole colonoscopy experience easy and uneventful."
"Wow- just wow! To say that Dr, Mansour is absolutely amazing and so very beautiful from the inside to the outside- it is a true understatement. She is one of the kindest and sweetest doctors and / or people that I have ever met. She calmed down any and all anxiety that I was feeling. She is the #1 Best Doctor in her profession. Please, any and all of you trying to choose the very best doctor for an endoscopy and / or colonoscopy- Please, do not hesitate. I loved her amazing and calming bedside manner. I can tell you that the prep is not bad at all. She gives you her own prep recipe. It actually didn't taste bad at all. In fact' I have had ones before- that I had to choke down This one is completely different. So no worries about the prep- Okay? It is actually not harsh at all. Very smooth process. Please, do not be afraid to have this - do not even hesitate one bit. Especially if you have been hesitating and putting this off. Please, just call their office and make an appointment immediately. You will be so glad you did. Especially when you meet this amazing ,precious and caring young lady- Dr. Mansour. God bless her and all of her amazing assistants. Thay are each and everyone so amazing and caring and loving - just like she is. Do not worry one bit. You will be so happy- when you meet her. Thank you from the bottom of my heart, Dr. Mansour. God bless you and your loves - today and always ❤"
"I have been dealing with stomach problems for almost 3 years. I came in for a second opinion because I felt like I was getting no where. I finally see the light and I’m so grateful for Dr. Mansour!"
"Outstanding passionate professional"
"Dr. Manssour made me feel comfortable and relaxed."
"Every one was professional quick and skillful. I really appreciated the skill and advice. The staff made me feel comfortable."
"Dr Mansoor is an exceptional physician. She fu’s not rush you. She listens to all your symptoms. Dr Mansoor doesn’t leave any stone unturned looking for a solution. I highly recommend her."
"I saw Dr. Mansour today for a second opinion after months of having excessive diarrhea for month. I was diagnosed with C diff in November and the GI that I was established with while he treated me for C diff and it is apparently gone, I’m still having a lot of issues with zero game plan and no answers, no game plan. In total he has probably spent maybe total of an hour with me including two procedure he did. Today Dr. Mansour spent an hour with me just in her office to go over everything. She order tests, weighed out every option and possibility, made sense of things, gave me answers my other doctor couldn’t, made a game plan of many things to try and was so empathetic. I am confident that not only will she get to the bottom of what I’ve been going through for the last 3 months but also my whole life pretty much. Her bedside manor is phenomenal and she is brilliant. For the first time in years I feel on track and Hopeful and while I haven’t started anything she recommended yet, I already see her as an absolute Godsend! I am so confident she will change my life, no exaggeration because I have suffered a long time and I’m only 39 years old. I shouldn’t be having all these issues. If you need a phenomenal GI Doctor, here she is! Thank you Dr. Lilah Mansour you are hands down one of the best Doctors I’ve ever had and met!"
"I am very satisfied with the care I have received. Everyone was very courteous and caring and knew how to care for my problems."
"Clearly described the procedure. Followed up with explaining the results. Appeared very efficient, professional and caring."
"Dr Mansour takes her time to become familiar with you and also inform you of the procedure that you are going to have. She's patient and allows you to ask questions or concerns."
"Dr. Mansour was very kind to my mother. Dr. Mansour described the procedure she would do in a very down to earth way. Her bedside manner was genuine, kind and compassionate. I highly recommend her."
"Dr. Mansour is amazing. She has compassion for what she does. She has performed 3 procedures on me and now a fourth."
"Dr. Mansour treated my bleeding ulcer in an effective manner and prescribed medicine which has fixed my situation. Highly recommended."
"Im was very comfortable doing my procedure with Lilah M. She assured me that she had done that procedure many times and the time it would take. I was put to sleep n woke up . Time flew bye . Everything came out great. Id trust her again with any procedure. She was verynice . Very conforting and i like a Dr that interacts wit the patient about the procedure and how ur doing. .i recommend Dr.Lilah to everyone."
"She was very good & kind! I plan to recommend her to friends & family!!!"
"I absolutely love Dr. Mansour! From my initial visit, she was a superb listener and offered more than one regimen to try to address my issue. I initially saw her at a different practice and liked her so much that I kept up with her and her new practice so I could schedule a follow up instead of seeing a different doctor. She is so kind and fun to talk to. I highly recommend her!"
"Very professional and thorough. I recommend her highly."
"Dr. Mansour is amazing! She is very kind and really knows how to make you feel comfortable with routine procedures. I highly recommend her and the entire staff at Hill Country Endoscopy Center. Top notch all the way!"
"Dr. Mansour is and excellent doctor, she takes time with her patients and listen to their issues. She left one clinic and went to another clinic, and I followed her so I could remain under her care. I was so glad the clinic she joined to my insurance. I have referred my friends to her!"
"After spending months working with my previous gastro doctor she fixed my problem in a matter of days. I highly recommend this doctor. Dr Mansour"
"Very kind. Listened. Truly helped me out. I would suggest to anyone to go see her."
"This is one of my best experience in doing Colonoscopy. Dr. Mabsour is very skilled, treat patients nicely,the whole process is smooth, well organized, and caring"
"Dr. Mansour is great! Always pays a lot of attention to your worries and dedicates all the time you need to feel secure with the steps you need to take for your best care! I definitely recommend her!"
"Dr Mansour was incredible. Unlike most Doctors I had seen, on the first appointment she took as long as was required to diagnose the problem and come up with a treatment plan. My case was complex, and having seen multiple doctors who were unhelpful, she got to the root cause on the first session."
"Great doctor easy experience"
"I know what patient centered care looks like. Doc you and your staff knocked it out of the park. Started with front desk...left my glasses...you provided loaner readers...who does that! Such attention to detail. After being taken back for my procedure; all staff were professional and attentive...so much so that I remembered each of their names but like a good mom ( I felt like family) I didn’t want to miss anyone. In light of the pandemic they made up for the human interaction I didn’t even realize I was missing Thank you family, Always in his grace, Marilyn Bostick"
"Dr. Mansour was very informative and made feel comfortable."
"Everyone was caring and made me feel comfortable."
