GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"The facilities and the staff are all fantastic. I will be recommending them to anybody who asks me. Although my rating is full stars, nothing is perfect and I think the prep instructions and prep materials need some work. The prep kit provided (for an extra $40) was full of knock-off brand products I could've bought myself for MUCH cheaper and it made it so the prep instructions didn't match the items in the prep kit. I had to guess which items in the kit matched which instructions. For example: the instructions call for Dulcolax, but the kit provides "Easy2Go" which is similar to Miralax, but off the top of my head I have no idea if that is the same as Dulcolax or not. The instructions also call for 64 oz of Propel, but there was nothing even close to that in the kit. I struggled to even order the kit because the website you have to use is so confusing. Calling the phone number listed on the website sent me to someone who had no idea there even was a website. Yikes. And the link to chat with support just sends you to a loading screen that never finishes loading, so I was left to figure out the website on my own. I think the folks at this office should sign themselves up for the prep part and go through all the instructions to figure out where people might get stuck because they don't understand. There are unnecessary pain-points that need to be worked out. The office was very good about telling me that I could call them with any questions, but the person who answers that number doesn't actually know any of the answers. They just tell you someone will call back. Then you get a call from someone who probably has a billion other things they need to do and if you don't answer the call right away they just hang up and never call back, so my questions had to wait until I was right there in the office for my procedure. Thank goodness my wife is a nurse and she was able to step me through all of this and point me in the right direction. I will definitely return to this office and Dr. Philo when I need their medical services again. There are too many great things about them to list here, so just trust me."
"Medical staff were patient, kind, and accommodating. Dr. P was the best. Very uneventful procedure. Appreciate allowing me to keep shoes and socks on--my feet get very cold! Thank you, doc and staff for your care."
"All of the staff were very attentive and friendly. Was the first time I had met Dr Philo and he knew exactly my medical history. Spent time prior to procedure explaining everything. The nurses and Anesthetist were caring and made sure that I was comfortable. There never was a feeling of being rushed. The next morning a nurse called to see how I was doing. I highly recommend Dr Philo and WAGI."
"Like most people I was hesitant and put off about having a colonoscopy. It's the smart and right thing to do, however anytime your butt/colon is involved with a procedure a certain amount of embarrassment sets in. I'm a 49 female and this was my first time. And I gotta tell you it was a total breeze. The prep with the clear drinks,jello and stool softeners aren't fun but this office is amazing, clean , open, inviting, private and the staff is wonderful and very professional. Dr. Philo explained, listened and answered all of my questions with a very pleasant demeanor. He was quite funny actually. Don't wait, worry, and be embarrassed about a colonoscopy get it done. It really does save lives. Thank you to the staff, nurses, anesthesiologist and Dr.Philo."
"Dr Philo put me very much at ease and very positive. Wish he was doing my procedure but I'm going to Sunrise since it's only a few miles from my home"
"Great office! Dr. Philo explained my situation and gave me a confident plan of care, he explained and answered all my questions and put my mind at ease."
"Great experience from checking in at the front desk to the interview with the nurse, walking back to colonoscopy and waking up. Great with follow up!"
"I was very very pleased with the results of my procedure, the professionalism and knowledge of my doctor and nurse. Outstanding communication and attentiveness. My anxieties were quickly put to rest. Outstanding medical attention. Dr Philip is an outstanding doctor."
"I had another great office visit. Dr. Philo is wonderful! He and his staff are helpful and kind, and they ensure that I am properly informed about my health and care. I am very grateful for all my healthcare team."
"Dr. Philo and his crew were amazing! It was my first colonoscopy screening ever and they all made me feel at ease and comfortable! Knowledgeable, respectful, competent, kind and caring is what I’d describe the team! Awesome job!"
"No one wants to have a colonoscopy but WA GI, Dr. Philo and staff made it as positive an experience as possible! I appreciated receiving instructions along the way before the procedure so that I would come prepared. Check-in was smooth, staff explained what they were doing. All very professional and caring. Dr. Philo spent time with me explaining the process before and visited me after the procedure to discuss findings. Recovery was uneventful. Staff assured I was stable before discharge!"
"I was not following the prep throughly and Dr. Philo helped me to make best decisions before the procedure. His staffs were very attentive and professional from the beginning all the way till the end. They promptly checked me in and out and it was great experience for me to go through the unknown process by their great assistance."
"Thank you for your professionalism. The process was all carefully implemented step by step up to the time I woke up from sedition. Dr Philo explained everything I needed to know Keep up the good work."
"This specialist is truly a " specialist" in more ways than one! He may be a specialist in his field as a liver Dr. but he is ON a special list of specialists all his own, simply because there are very few like him. Meaning ,a rare man who chooses to really care and treat his patients with the kind of care that shows that they honestly matter to him more than a paycheck. We learned from Dr. Philo about my brothers condition in 30 mins than we have learned from all we have PLEADED with for answers for a straight 8 months, 11 hospital ER rooms later and about 10 dr. s later, including his picking up on the fact that while we were in his office my brother was having a potential silent heart attach and reacted quickly by getting an ambulance to his office immediately. Thank you dr. philo for being a man who thrives on quality and true care ."