Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Outstanding job again,simply the best"
"This facility was very nice. All the nurses were very kind & explained everything as it was happening"
"Polite, attentive, knowledgeable, caring staff. I arrived early and was 2nd to be called back to pre-op; however, I had to wait another hour fifty min. before my procedure--a little unnerving. Being my 3rd time there, this usually doesn't happen--mostly stream-lined, but I'm sure there must have been a good reason--still 5 stars."
"It was fine"
"I WAS VERY PLEASED. EVEERYONE WAS VERY PROFESSIONAL AND ALSO FRIENDLY. I FELT VERY COMFORTABLE"
"Dr. Gentry has taken good care of me for a long time... thank you Dr G!"
"Dr. Gentry is awesome! I had an endoscopy and was apprehensive, but he made me feel completely at ease. He’s a very knowledgeable and thorough doctor with an excellent bedside manner.I highly recommend him."
"Very positive. You could feel the Teams Synergy from the beginning. Very positive attitudes and great customer service. Each member of the team exhibited Super Professionalism and Knowledge. Smooth process throughout from intake through procedure. Informed me someone would call on Monday following my appointment and as promised checking up on me."
"Scheduling coordinator (Monique) was great and provided all of the procedural info. Overall process, except for the prep which is never pleasant, was excellently planned and executed. Overall excellent"
"I couldn't ask for better patient care...very personable and informative. The staff was awesome and I would definitely recommend!"
"I have been a patient of Dr. Gentry since I was first diagnosed with Crohn’s Disease in 1985. He is an excellent Gastroenterologist, and has improved my quality of life beyond measure. I highly recommend him."
"I love them. Their to busy to address my concerns ."
"The nurses was very friendly, helpful & made my visit. The in house surgery was quick."
"My experience with Dr. Gentry was very helpful. I was very concerned about my problems. With his guidance my health problem was resolved. His staff was also very helpful."
"Extremely polite, very informative about thier procedures, and explain all the results in detail to make sure you have no questions. Thank you everyone!"
"Dr Gentry was very nice and professional. He explained the procedure very well and all of his staff was very helpful. I recommend him for any gastroenterology issues."
"Dr. Gentry was kind and listened. He is very caring. The staff was very kind and I really liked his nurse."
"Wonderful staff. Everyone, from the receptionist, the nurses, and the doctors are so nice and professional. It made the procedure much more pleasant. But I must admit: I am glad that it is only needed every 10 yes or so"
"Dr.Gentry was easy to talk to and knowledgeable. This was a first anpp with Dr. Gentry…and had a very pleasant time."
"Everyone that took care of me fot the procedure were very kind and made me feel comfortable in their care. This was the first time I've had this done by Dr. Gentry but I was extremely pleased with him. He has a way of making you feel that he cares and is very pleasant I will definitely use him again"
"Kudos to Medical staff"
"While the colonoscopy prep is unpleasant by nature, the procedure itself another matter. Dr. Gentry and the staff at the North Texas GI Center are very informative and professional, instilling a sense of comfort and confidence throughout the process."
"Dr Gentry has been our GI doctor for our entire family for many years. He is the best!! He’s very caring and kind and has excellent skills as a physician. I trust him with my life."
"As always, everyone was very professional and friendly. Dr Gentry’s staff reflect his personality and there are never any concerns over his expertise , or, my care, when I am being treated by him. I definitely recommend Dr Gentry wholeheartedly."
"I only had a problem with the person who draws blood. She tried 2 times on my right hand causing swelling of thumb area and that entire area turned black and blue for a week and a half before going down. She finally used the vein inside elbow where everyone uses as it pops up and ONE stick she had it. The rest of staff was very good. Love Dr Gentry, also liked female anistesiest."
"It's always a good experience when I deal with Dr Gentry and his staff."
"Very pleased with Dr Gentry.He gave me my life back through all the tests he referred me to."
"Very thorough. Makes you feel like your health is very important to him."
"Dr. Gentry was very patient with me and answered all my questions. Je made me feel comfortable explaining everything. The staff and nurse were very nice."
"Dr. Gentry is my favorite doctor. He is kind and caring. He genuinely cares. He listens."
"I have been seeing Dr. Gentry as my Prod-tologist for over 12 years. His professional, common sense advice and humor has kept me safe, healthy and a longtime patient. I have referred friends in the past and will continue to so in the future."
"Seamless transitions all the way from intake to discharge. Great experience overall."
"Great service friendly staff professional effective and efficient!"
"Have had dr gentry 26 years I always recommend him always!"
"Dr Gentry and his team made an unpleasant process very comfortable. Very pleased with how easy it all went."
"Dr Gentry and his staff are very nice and they listen to you. Not wanting to get you in and out. Actually care about your health."
"Dr Gentry is a great doctor. I recommend him to anyone."
"Very good"
"Dr Gentry is the best. My wife Nancy has a long history of gastric problems and he has been a total blessing to both of us. He has brought me through a bout with Colitus."
"Dr Gentry is a wonderful dr. Very patient and takes the time to listen . The only complaint I have is that it's very difficult to get an appointment with Dr Gentry"
"Everyone is very efficient and accommodating to your needs and questions"
"This was a great experience! Thank Dr. Gentry and Staff you guys help me and gave me a good feeling for next time."
"My colonoscopy experience was good. Dr. Gentry and his staff was very efficient and timely. I didn’t feel any discomfort at all afterwards. I would recommend him to anyone who need to get a colonoscopy."
"Dr. Gentry made this a very easy and comfortable process. The medical assistant, nurses and everyone who took care of me was very kind and helpful. I am very pleased to have Dr. Gentry as my doctor."
"Dr. Gentry is the best of the best. I’ve gone to him for many many years and wouldn’t change for anyone. Very thankful for him. His staff is delightful and always helpful. Thank you!"
"Dr. Gentry is always professional and makes getting procedures not so terrible!"
"Great experience. Friendly staff, only complaint would be that it was way too cold in the preparation room."
"Dr. Gentry and staff provided excellent service. His bedside manner was very comforting. The prep instructions were very easy to follow...and it did exactly what it needed to do. I did not experience any discomfort during or after the procedure. A staff member escorted us to the car and made a follow up phone call the next day. I highly recommend him."
"Great job...everything explained and done in timely manner! Have been to Dr. Gentry many times...highly recommend!!"
"Dr. Gentry is excellent; very professional, thorough, compassionate and competent ."
"Dr Gentry listened to all my concerns & questions, I felt like he understood what I was experiencing & my procedure would be better for it."
"Been going to Dr. Gentry for many years. He came highly recommended and I’ve never had any complaints. Would definitely recommend him."
"Dr Gentry is an excellent doctor I have been a patient since 2006. Highly recommend"
"My experience was superb and I really liked the professional and friendly atmosphere towards me, I'll go again to this GI Office. M.H./Arlington Tx"
"I’m now 88 years old, and have been Dr. Gentry’s GI patient for over 30 years. He has treated me for Crohn’s Disease, acid reflux, and for esophageal problems (the names of which escape me right now.). He has also treated my wife for various GI problems; he and his nurse, Karen, have cared for both of us as a perfectly balanced team for that entire time. We have found them to be invariably responsive, effective, and helpful in every instance, including several colonoscopies and stretches of my esophagus, all of which were painless! At age 88, and with over 30 years of care, I can easily say that Dr. Gentry and Karen are my favorite providers of medical care, and I’ve referred all of our own children to them for GI care. They are the very best, in my opinion!"
"Dr Gentry is the very best GI doctor you will ever find, he has taken such great care of me thru 25 years of GI problems. He is so kind and truly cares and understands what a patient is going thru. He is a top expert in his field and you can feel confident he is going to do everything in his power to help you get better..He has the best assistant named Karen who is also so caring and knowledgeable, I am very thankful i get to say he’s my doctor!!"
"Dr Gentry is an extremely experienced Doctor. He is very personable and a Doctor you can talk to. I would highly recommend him."
"By far one of the the best hospital visits and surgery experiences I’ve ever had! I would highly recommend Dr. Gentry. He is a very personable, patient, caring and kind doctor, who really cares about the well being of his patients. I can’t thank him and his staff enough for the outstanding treatment I received in his office. I loved his stories and how he was able to distract me as the nurse prepped my iV, as I have a fear of needles. Dr. Mark you’re one of a kind! 😉 Loved my whole experience!"
"Dr Gentry has taken great care of me for 20 years"
"By far one of the the best hospital visits and surgery experiences I’ve ever had! I would highly recommend Dr. Gentry. He is a very personable, patient, caring and kind doctor, who really cares about the well being of his patients. I can’t thank him and his staff enough for the outstanding treatment I received in his office. I loved his stories and how he was able to distract me as the nurse prepped my iV, as I have a fear of needles. Dr. Mark you’re one of a kind! 😉 Loved my whole experience!"
"Dr Gentry has the best bed side manner and was very professional, it was an outstanding experience, I would highly recommend him and his staff to anyone. Thank you Dr Gentry to you and your staff."
"Great experience. No worries. Answered all questions and made me feel comfortable"
"Friendly staff. Dr. Gentry is very informative and knowledgeable. Love that he does not mind answering questions."
"Dr. Gentry is one of the best doctors I have ever had. He is very thorough and professional. He is a kind person who cares about the health of his patients. My husband and I have both had procedures done by him several times and will continue to do so."
"Dr. Gentry is warm and care, he did excellent job in diagnosis of my digestive issues, and very efficiently completed patient’s paper work on my Benifits. His nurse Karen is very responsive in handling urgent emails."
"The kindest the most understanding doctor in this field. Would not consider going any place else."
"My procedure was handled in a very professional and private manner. I was given feedback prior to and after the procedure. I also spoke with the doctor before and after the procedure. I think the doctor and all the nurses for their personal care."
"Dr Gentry is great. He listens, answers any questions or concerns and gives me a feeling I’m in great hands. I’d recommend him to anybody that’s in need of his services."
"I had a great experience with Dr. Kim Gentry and staff. It was made clear to me step by step what to expect during the procedure and what I should expect after the procedure. In addition, the anesthesiologist was extremely helpful and cautious. I appreciated that very much."
"Dr Gentry has been my physican for about 25 years. He is knowledgeable, caring, and always ready to answer questions. His staff, and especially his nurse, are equally wonderful. If you need a gastroenterologist, call Dr. Gentry. You will not be sorry!"
"It was very pleasant office visit with Dr Gentry."
"My experience with Dr. Gentry has been great. I have felt comforted and cared for when receiving care, and things have been explained well to me."
"First visit with Dr. Gentry I was so impressed He is so nice and made me feel so easy to talk with him. Since I hurt my stomach so much even he is so busy he still finds time to get me in. I never can thank him enough. I heard all good things about him before now I see in my own eyes how nice he is on top of that his staffs is incredible nice & professional I recommend Dr. Gentry to everyone who need his service."
"I have used Dr. Gentry for years for my colonoscopies and endoscopies. He shows personal interest and knowledge of me as a person and any of my issues. He is kind and a good listener. I highly recommend Dr. Kim Gentry."
"My appointment with Dr Gentry was very helpful and the advice he gave me seems to have positive effect on my problem. I will definitely recommend him to any friends or family"
"Dr. Kim Gentry has been my doctor for many years. He has an outstanding group of professionals working for him and my experience has always been a very good one."
"Dr Gentry has been a long time family doctor and I’ve had the best experience as his patient."
"My family has gone to Dr Gentry for years...I always feel safe in his care and love his dry wit. He is the best of all the rest!"
"Many Thanks to all the personal that is kind, respectful and very very diligent from the time you schedule to the time you’ll leave they take the time to explain what’s going on all the time and Are open to any questions or concerns you may have, thank you thank you thank you Dr.Gentry’s office personal an of course over all to Doctor Kim Gentry. 100% recommended to all of my friends and family 🙂"
"From the time I entered till I left. The team was professional and upbeat. They made sure I was comfortable every step of the way. Thank you for such personal care. I felt like I was a VIP patient."
"Dr Gentry has been my family’s gastro dr for 40 years. He has a wonderful bedside manner and we trust his medical expertise. Thank you, Dr Gentry!"
"Very cordial tre at ent by the staff. My procedure went well. This was the second procedure performed by Dr. Gentry and recovery went well."
"Nice people and clean place"
"Dr. Gentry has been my doctor for over 10 years and I have six colonoscopies with him. He takes the time to talk with me and explain things in the procedures have always gone excellent each time. I highly recommend him"
"I have been a patient for over 10 years. He is great, his staff is great and the procedures are handled in a timely Manor. Their follow up is great too"
"DR. Gentry and staff was wonderful. They spoke with great interest in my condition. listened to me and offered options. I would highly recommend him to anyone."
"Really a terrific experience any way you look at it. Dr. Gentry offers everything I want in a doctor: extremely knowledgeable and experienced, isn’t pushy but provides clear options, willing to work with me to identify and address or clear up any fears or concerns, and on top of everything is very witty and funny. He’s straightforward and tells you like it is with a smile."
"Dr Gentry is the best! He takes time to listen to your concerns and answers any questions you may have. I always recommend him when someone is looking for a GI doc."
"This is a good place. Have never had any problem and the staff is very friendly and knowledgeable."
"Dr Gentry & his entire team give outstanding care. From the paperwork to the proceedure to the follow up."
"I think he is absolutely the best at what he does!"
"Dr. And staff went above and beyond to make sure I was comfortable and well cared for."
"Kim has always provided the best care that a person could ever need. Good doctor, great person. Karen always takes care of all possible questions when it comes to their patients. Great staff overall."
"My mom is 89 years old and needed a colonoscopy done. Dr. Gentry took her on as a patient, performed the procedure and found 2 large pre-cancerous polyps. I feel that Dr. Gentry added more years to my mom’s life. Thank you so much D. Gentry."
"Excellent care and very attentive!"
"A very gentle full of caring doctor. He talks to you before procedure to make you feel at ease and to let you know exactly what he will do, he's a great human being dressed as a doctor!"
"Dr. Gentry is one of my favorite doctors I patronize. From the very first time I met him in clinic; Dr. Gentry is very passionate about his job. He demonstrates top knowledge about his professional skills! He’s very personable and approachable; gives very clear and detailed information about the procedure you’re getting. Makes sure you understand your results thoroughly; but most importantly, he has the best bedside manners. You feel as though you’re his only patient. He’s a first class doctor!!! Now, with saying that, his staff is awesome! You can’t have such a wonderful and pleasurable doctor without a staff to support and represent you with the same quality of standards. This is just an amazing and excellent doctor and staff. I appreciate you for your service. - A. Swan."
"With Dr Gentry I feel confident and safe in his care. I have been going to him for my colonoscopy procedure. His team is excellent in making me ready for the procedure as well as the recovery and after follow up. I highly recommend Dr Gentry. Thanks to his nurse as well - Karen."
"Great dr he saved my life buy finding my colon cancer he's easy to talk to will here what you have to say and will give you a answer that you can understand.talks to you like a human not just another patient."
"I had my 1st Colonoscopy recently and my experience was very good! I've witnessed my husband's YEARLY care with Doctor Gentry & staff for over 25 years. We find him to be a wonderful, caring man. He's attentive, professional, skilled and very knowledgeable."
"Been a patient of Dr. Gentry for years. Good bedside manner."
"Dr. Gentry is a very knowledgeable and caring doctor. Takes his time to listen to you."
"Dr. Gentry is awesome! I had an endoscopy and was apprehensive, but he made me feel completely at ease. He’s a very knowledgeable and thorough doctor with an excellent bedside manner. Would highly recommend him."
"Dr Gentry is the best Doctor period. He and his staff are always available and truly care about your health."
"Dr Gentry is an excellent doctor. There’s a history of colon cancer in my family. Dr Gentry and his nurse, Karen, take preventive measures to avoid my getting colon cancer. Although colon cancer can occur, I feel that with the medical care I receive from them, I am in good hands."
"Dr. Gentry is an excellent+ physician. He is clearly outstanding in all phases of his field, And I have benefited from his knowledge and skills so many times in my 20+ years as his patient. I cannot compliment this doctor enough!"
"Amazing doctor. Great answering questions and fast service."
"Dr. Gentry is always extremely pleasant and professional. I will continue to stay under his care until he retires. His staff is always responsive and will go the extra mile"
"Greatly appreciate Dr Gentry, I am a repeat client and will never leave his care!"
"Dr Gentry has provided his medical services to me for years. Both he and his staff provide excellent caring medical services. I definitely recommend him."
"Dr. Gentry was very thorough. He said that he would really look because I've had colon cancer before. He made me feel at ease. I was treated like a person."
"I am very pleased with the results of the procedure. He waited until I was in my right state of mind to tell me about procedure and explain everything that he saw. After all these years seen different doctors, Dr. Gentry is the first to tell me actually what he saw and what was done. I am referring my sons to him and family."
"I’ve been a patient of Dr Gentry’s for about 15 years, during which time he’s performed 3 procedures on me. The best I can say is that each one was uneventful. I had no complications either during or after any of them. A great overall experience each time."
"If memory serves me, this is my fourth exam over the past twenty years at this clinic. Dr. Gentry and his staff are very efficient and really make this process a lot easier. They are very friendly and do their best to be very hospitable. I really appreciate their follow up phone call the following day after the procedure."
"Very well explained and friendly. I was comfortable and relaxed."
"Hey is so kind and easy to talk to."
"Dr Gentry is extremely personable and professional. No questions went unanswered. I have chosen him for procedures for the last two decades!"
"Dr. Gentry has been my doctor for years. He listens to his patients and works with them to find out what is going on. I would recommend him to anyone. He is a great doctor that is dedicated to the treatment he outlines for his patients."
"Dr. Gentry and the North Texas G.I. center were very professional. I appreciate the care that they took in explaining the procedure. The consideration about my well-being/recovery after the procedure was comforting. If need be I would return per my doctors order."
"Met with Dr Gentry prior to my procedure and he set my mind at ease. Everything went smoothly on day of my colonoscopy and I really appreciated Dr Gentry's knowledge and professionalism. I would highly recommend Dr Gentry! Thanks doc!"
"Dr Gentry has done all of my colonoscopy's thus far. He is always very kind and very thorough. His staff is very kind as well. I will definitely refer him to my family and friends."
"Professional staff. Treated with excellent attention and respect."
"I wish to thank Dr Gentry and his staff for the excellent care and assistance given me during the procedure and detecting an underlining condition and and assistance provided to me."
"Dr Kim Gentry is so personable and kind. His bedside manner is very calming and it would seem that he has all the time in the world to talk to you and answer your questions. I wouldn’t go to anyone else!!"
"I have been a patient of Dr. Gentry for over 40 years. He has performed my colonoscopy at least 7 times as a preventative procedure every 5 years. Dr. Gentry is an outstanding Dr., is very knowledgeable of his profession and I can depend on him to take care of my health. Would not go anywhere else."
"Process very smooth. In and out of center in 2-3 hours and procedure went smoothly. Would recommend Dr. Gentry without any reservations."
"Dr. Gentry is kind, personable and thorough. He explains procedures and issues in a way that makes sense which I appreciate."
"Dr Gentry and Karen have both been 🌟🌟🌟🌟🌟to me and my family. He takes the time to explain everything you want to know, never makes you feel like a burden, and Karen does the same. Recently I had an urgent issue and I was shocked how fast Karen called me back, and how quickly she got me in to see Dr Gentry. He looked over all of my imaging, then began trying to fix the problem. Doctors like him are far and few! If you want a Doctor who really listens, and truly cares, he is the one. To Dr Gentry and Karen and the nice staff at TDDC, “THANK YOU”"
"Dr. Gentry and his team are personable, professional and proficient in preparing you for every step of your procedure."
"Had a great experience Dr Gentry's office. The staff is professional and very thorough. This is my third colonoscopy Dr Gentry and it has been nothing but great experience if a colonoscopy can be a great experience. Dr Gentry is a great physician for the warm bedside manner and his nurses for equally as professional and gracious. I would recommend him to anyone. Thanks Dr Gentry and staff for your service to me as a patient."
"Met with Dr Gentry prior to my procedure and he set my mind at ease. Everything went smoothly on day of my colonoscopy and I really appreciated Dr Gentry's knowledge and professionalism. I would highly recommend Dr Gentry! Thanks doc!"
"Great Doc Great man"
"Excellent and a very professional informative doctor"
"I have been seeing Dr. Gentry and his staff for several years. It is actually a pleasure to be seen and treated by his staff. Everyone from the Dr. to the recovery staff are caring, professional and treat you as an individual. Wouldn't consider changing even though he's more than an hour away."
"I received excellent care in time to prevent a more serious problem. I can't speak highly enough about Dr. Gentry and his staff."
"Very personable and caring doctor. Tries to make the experience as pleasant as possible, as does the staff. Reports of testing results are thorough. Excellent overall experience."
"Fantastic experience. Seamless, easy, comfortable."
"The complete process from appointment to procedure was flawless. The staff is very experienced and friendly. The pre-op was smooth with no hang ups. Dr. Gentry met and explained the procedure in pre-op. The anesthesiologist explained the process and out I went. The procure went well. Dr. Gentry met with me in recovery and explained everything in detail. My only regret is that I put this procure off for too long."
"Like most men there is a fear of getting a procedure done. But from the moment I stepped in to Dr. Gentry‘s office, I felt relieved and comfortable. It was very simple, easy and it was over before I knew it. I highly recommend DR. Kim Gentry."
"Dr. Gentry is the best gastroenterologist I have encountered. He is also kind and caring. In addition, his staff is exceptional."
"I have been a patient of Dr. Gentry and Karen for 20+ years. I've been treated for scheduled colonoscopies and, on two occasions, for emergency treatment and hospital admittance. They are professional, compassionate and fully explain your indication for care and the treatment recommendation. My wife is also a patient of Dr. Gentry. I whole-heartedly recommend them. Dave Merrill"
"By following Dr. Gentry's advice Life is good again. Thanks Dr. G."
"Dr.Gentry was very nice and hopefully figure out the problem..."
"I really like Dr. Gentry. I find him easy to talk to, he really listens to what I am saying and he addresses all the issues I bring up. He's down to earth, easy to understand and personally I get the feeling he really cares about not just his patients, but also their health concerns. I have great confidence in what he tells me, even if it's not what I want to hear. His office is well run and the staff go to considerable lengths to make patients feel at ease, making sure all issues have been addressed at the end of the visit and they stay in touch to keep me well-informed and not feeling like once I have paid my bill, that's the last I will hear from them. They excel in the 'caring' part of Health Care."
"Thank you for listening to me Dr. Gentry! I would've never know about my issues without your expertise."
"Explained everything clearly. Listened to my concerns and presented his reasons for the agreed upon treatment plan. Grest visit!"
"Absolutely the best!! Wonderful and knowledgeable staff which are so customer friendly!! I would never go anywhere else, and Dr. Gentry is phenomenal !! Thanks"
"Dr. Gentry is the best of the best. Have been going to him for years and will continue to choose him for my physician dealing w/gastrointestinal problems. dr."
"Dr Kim Gentry, MD has been our family gastrologyst for many years now. All of our experiences with him and his staff has been A game level. Dr Gentry has been treating my now 92 year old mom as he would his parent with respect, honor and dignity. He is likeable, engaging and extremely competent in his profession. I would be remissed if I did not also mention his head nurse Karen Vaughn for she is the gold standard in support of Dr Gentry and interacting with special need/concern patients like my mom. Suffice it to say that our experiences have been 5 star on not one but many occasions. Thank you for reading my posting and God Bless. Randy"
"One of the best Doctors in DFW. Spends time with you. Answers your questions and has a great nurse."
"Dr. Gentry and his staff are terrific and very caring."
"Dr Gentry is a wise and caring doctor. I am thankful for him."
"He is a wonderful doctor who makes you feel at ease. Very knowledgeable, which is demonstrated in the questions he asks. I wouldn't want any other gastroenterologist. 4703"
"Dr Gentry is both my husbands and my Dr. He is fantastic, very caring. He also knows his stuff Wonderful Dr with great bedside manner!."
"I’ve always been very happy with Dr Gentry and his staff! Dr Gentry always tries to help me, diligent about giving me resolution and very respectful!! I highly recommend him. His nurse Karen is always so nice and caring and works hard for me!! Thank You to both of them!!"
"I have been a patient of Dr. Gentry's for 20 years and I cannot say enough about him or his staff. They have always taken great care of me and I would not consider another doc. Patient care at its finest!"
