GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"I am very pleased with this practice. The doctor really listened to what I said. I can tell by the way he listened that he will do his best to help me get well again. I waited around a month for the appointment and I will say that it was worth the wait."
"Timely, cold as a meat locker. You are in an out quickly. Prep instruction could be clearer. Would be five stars but some of the services are out of network and billing is funny."
"Dr. Hsu is very professional, he pays attention to my symptoms and acts accordingly. Also, I like the fact that he remembers my previous appmt, and that gives me confidence on his care towards me. I will recommend Dr. Hsu to all my friends and family members, as a matter of fact, my adult son is also his patient."
"Many thanks to Dr. Hsu and the entire team who handled my procedure. Everyone was incredibly nice and attentive to my every need as a patient. My thanks for making this a comfortable experience. Everyone I dealt with was kind, informative about what to expect and patient when I had questions. "
"Dr. Hsu is great, he has done 2 colonoscopies and an endoscopy on me, always been easy to work with, he listens to me and seems to care. The whole team has been great and I will definitely see him again in a few years."
"Staff was excellent at making the patient feel as comfortable as possible. Initial consultation with Yulia was helpful with information, verification, and assurance that the procedure would be routine and fairly short. Office personnel on the day of the procedure were great and assisted with guiding the information needed. Staff preparing for the procedure were kind, and performed their duties timely and with professionally. Anesthesia provider was informative and placed the patient at ease. Staff at procedure were upbeat and friendly. All around as good an experience as this could be."
"Dr. Hsu and his staff have worked with me on abdominal issues and were able to pinpoint the problems. I’m now taking medication to alleviate the problem. Thanks to all at Austin Gastroenterology!"
"Dr Hsu always puts me at ease about being at a GI doctor. He’s always treats me with respect, kindness and doesn’t order testing or medication that’s he doesn’t feel is needed. I would and do recommend him to everyone."
"I have seen Dr. Hsu twice over the past 2-3 years and every time he has been professional and responsive to my questions. I would also recommend him to my family and friends. If needed, I would go back to him again."
"I have seen Dr. Hsu twice over the past 2-3 years and every time he has been professional and responsive to my questions. I would also recommend him to my family and friends. If needed, I would go back to him again."
"Everyone was absolutely amazing! Dr. Hsu explained everything that was going to happen beforehand. From the minute I arrived for my procedure, every single person was so caring and comforting. It begins with a great leader, so thank you Dr. Hsu for being just that, it shows in Everyone I came in contact with that day. You guys are awesome! THANK YOU! THANK YOU! May God continue to Bless each and every one of you ❤️"
"From the moment you walk in, you're put at eased by the staff. Before, during and after your procedure they explain everything to you and answer all your questions without hesitation. It was my first time at this facility and I left more than pleased. Thank you so much!"
"Dr Hsu is practical and methodical in addressing my digestive issues. He is also patient and thorough in explaining the conditions and answering questions."
"I was worked in as an emergency visit, as an established patient. Dr Hsu remembered my case and after listening closely to my account of recent events, made a clear plan and I was able to leave with assurance that my concerns weere taken seriously and would be addressed soon. Excellent bedside manner and listening skills."
"The experience was very good once I arrived at the correct location. However, the text message received from the office had an incorrect address link. Clicking on the link took me to the wrong city (Delvalle) instead of the correct destination of Bastrop. This made me very late. The staff was gracious and kind to me in spite of these difficulties."
"Dr Hsu is a great doctor, he is friendly and very knowledgeable. He explains things very well in a way that is easy to understand. He has assembled a wonderful staff that are caring and good in their profession. I would recommend him without reservation."
"Dr. Hsu is very patient and professional. He explained the processing in very detail which make me comfortable to do the check. Highly recommend Dr. Hsu."
"I’ve been a patient of Dr. Hsu’s for over 20 years. He’s professional, compassionate, and takes the time a patient needs get questions answered. His recommendations have always been spot on. Office staff is always professional and respectful. I highly recommend Dr. Hsu and his team!"
"First time at this facility for this doctor. Friendly and helpful staff. Wait time in room for doctor was more than anticipated. Staff should let patient know doctor may be running behind. Wait time was almost 1/2 hour."
"Dr. Hsu was very thorough. He listened to all my concerns with patience, caring and compassion during my consultation. Weeks of worry were eased as he gave me a diagnosis and medication. On the day of my procedure, we had conversation about the procedure and other things and that made me feel less nervous and see him as a person and not just a doctor trying to hurry through his cases. Great doctor! Grateful to have seen him."
"Great staff and great Doctor. He makes you feel cared for. I had forgotten about a procedure he had done and he gently reminded me that was why he requested to see me. Can you imagine? This day and age that is a hard thing to find!"
"We love Dr. HSU. He has been taking care of our family for many years. He is personable, knowledgeable and caring. We are so grateful for him and his staff."
"I have never had better care than by Dr Hsu. He is thorough and explains everything about what he is about to do before and what he’s done after the procedure. I never have a problem asking questions and receiving answers that I understand. Great job and good person Dr Hsu!"
"My initial visit was easy to schedule and my interactions were professional, efficient and friendly. I had to reschedule my procedure and that too, was an easy process."
"Given my age and having had colon cancer previously its been necessary to do follow up "checks" regularly. Dr Hsu has been my "go to guy" for at least 3 (maybe 4) of these check ups over the years. EXCELLENT CARE! Can't say enough good things about both the Doctor and his STAFF! Highly recommended!"
"Dr. Hsu is super personal very compassionate looks you in the eyes when he talks to you he cares about you. He is the best gastroenterologist I have ever had."
"I am very pleased with the care I got from Dr. Hsu. Front desk personnel are very friendly and professional. I do not mind driving 61/2 hrs to come to my appoitments."
"Dr. Hsu is the best physician in terms of patient care in my 84 years of life. I am so impressed of his knowledge and experience. I can't use words to express my gratitude. Ray Yu"
"Dr Hsu was very professional and comforting throughout the exam. He provided clear next steps and seemed generally invested in figuring out how to get to the bottom of my issue."
"The appointment went smoothly. Dr. Hsu is very nice and explained everything to me that I needed to hear. My only complaint is a global complaint. I had to fill out about 6 or 7 papers...I would have loved to have had the opportunity to do this online versus on paper"
"You want the Doctor with the best bed side manners . He is the best I love how explained everything thing I needed to know before and after the procedure if you’re looking for a great doctor he is the one."
"From the moment I was greeted by Dr Hsu and his staff everyone was so friendly and calming. Dr Hsu listened to all my symptoms, worries and concerns, he answered sympathetically to all my questions. He could tell I was nervous and he put me at ease. My colonoscopy experience with Dr Hsu was great!! Yes GREAT and all the nurses, anesthesiologist helped with my nervousness. Dr. Hsu makes you feel as if you were family. It’s always so nerve wrecking going to any doctor so having a caring physician just makes it so much better. Thank you Dr Hsu and wonderful staff at Austin Gastroenterologist."
"Dr. Hsu explained the next steps to my treatment plan and also provided some holistic ways to treat the symptoms I experience. Dr. Hsu has excellent bedside manner."
"I was treated very nice by staff members who were very willing to help and Doctor Hsu was very professional he understood well my illness, and he has treated me a few years now."
"Dr Hsu went extra miles to care for his patient. He is the first one and the only one, I give a 10 stars so. He really deserves it. I met him in austin, 2006 and have him as my doctor since then, Even after I moved to San Antonio some 90 miles away, I still went back to see him. Thank to the high tach that we could do Tele-med for minor questions."
"Dr. Hsu made me feel like I was finally being taken seriously and will get some much needed relief. He understood what I was going through. I would highly recommend him to anyone that needs his expertise."
"Dr. Hsu was very helpful, in explaining the process and how long it would take, alone with the medication in a confirming way , that you at ease about the thank you very much"
"Dr. Hsu and his team were very professional, courteous efficient and kind including the anesthesiologist and the nursing staff. Things moved along and at a good pace and tasks were performed efficiently so there were no long wait times. Most of all, Dr. Hsu and his staff were engaging and made me feel like they cared about me and wanted to do all they could to insure a good out come. I would highly recommend Dr. Hsu for Gastroenterology, my procedure was a Colonoscopy."
"Dr. Hsu is a great doctor.. he takes time to listen and has a sense of humor as well. I have been seeing him for years and recommend him often. I am getting up in years and have seen many doctors and he is on the top of the list. Go see him you will see what I mean."
"Dr. Hsu was my GI doctor when I grew up/lived in Austin. For close to 15 years he and his PA Yulia were always attentive and focused on my well being. His knowledge and ability to explain things to his patients is terrific, and he and Yulia's personable care to patients is the standard. The front office's communication with the patient and clinical staff was equally excellent, understanding they're the crucial bridge of dialogue with all parties involved (patient, clinical staff and billing). I haven't been to his practice since moving to Houston 5 years ago, but I would expect it to still be equally as exceptional as it was when I was a patient there. From the experiences I've had so far in the fourth largest city in the United States- which I've been told has one of if not the best medical facilities in the country (yet to be seen personally)- it's amazing how he and his staff run circles around all GI offices I've seen since I've left his care. HIGHLY RECOMMEND."
"Dr. Hsu is very knowledgeable and conscientious. He establishes a personal relationship with his patients, but we patients need to do our due diligence. Make notes of any symptoms you notice, no matter how insignificant they may seem. Make a time line of said symptoms. All doctors are on a time crunch—-help them cure you as quickly as possible. Most of the time the PA will be communicating with you first. Have this information ready so the doctor has a head start on your possible diagnosis. Yes, I’m a patient.:)"
"Dr Hsu was very professional. He asked the questions he needed answered to get to the problem quickly. Dr Hsu made a decision to do more testing to rule out specific problems. He made sure all my questions were answered. The office made several appointments for me for the other tests before I left Dr Hsu office. Great experience!"
"Dr. Hsu has a great bedside manner as well as professional aptitude. His team is equally talented in their respective positions. I had to switch Gastroenterologists and was pleased with my experience. This was my 5th colonoscopy so I knew what to expect from a doctor and his/her team from the initial consultation to the actual procedure. I usually gravitate toward female doctors but Dr Hsu was just as capable as any female doctor. 😂 If this is your 1st colonoscopy or your 5th...go see Dr Hsu while he is still accepting patients!"
"I've been seeing doctor HSU for several years and this center that he and other specialist work out of is bar none top notch.I would highly recommend it today yesterday and tomorrow.The staff is awesome."
"Dr.kevin CHU helped me when my body was loosintoo much iron thru my gut He and few other DRs saved my life .He. Got the amount of blood & iron in my body and brought my health back to me .DrMElear was one all so .Thank you"
"Dr Hsu was able to see me rapidly and schedule my procedure within 24 hours. He has great bedside manner and gave the test results quickly. His MP Yulia and his clinic were also great in following up."
"I just had a friend call and ask me who I'd recommend for a gastroenterologist. I said Dr Hsu. My friend said his primary care doctor said the same thing, but he wasn't sure because of a couple of not so favorable Google reviews. I have no idea what issues the couple of reviewers had, but I was a patient of Dr Hsu for years and would still be a patient if Austin Gastro still accepted my insurance. Definitely one of the best doctors I've had the good fortune of meeting over the years. I've referred several people to him and they're all very appreciative. Trust me on this one, I'm more than qualified to say I owe this doctor a huge amount of gratitude."
"Dr Hsu was very knowledgeable and listened to my concerns. I highly recommend him to anyone looking for a Gastroenterologist. He addressed all of my concerns and his office staff is excellent."
"Dr HSU is excellent in his field!!!! Very Very pleasant and informative I highly recommend him to everyone !!!!! In my opinion he is the very best gastroenterologist in Austin!!!👍😀Thankyou Dr. HSU !!"