Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"the staff are very friendly and helpful. Dr. Brown was able to answer all my questions and prescribe what I needed."
"Great experience"
"Couldn’t be more pleased with Dr. Brown and his staff. I have been his patient for over a decade. He is easy to contact, easy to make appt with, listens to you and has the most up to date knowledge of gastro world. I eagerly recommend him to coworkers, friends and family."
"Excellent doctor, awesome guy!"
"excellant, efficient appointment, highly recommend"
"Great Doctor. Employees are excellent"
"I suffered with G.I. Issues for years and spent so much money on things that never worked. I was even incorrectly diagnosed with SIBO and put on very expensive antibiotics that did not work. I found Dr Ken Brown and Atrantil and my years of problems were over after using it for just a few weeks! I would never be without it now and am so grateful to this wonderful man, Thank you Dr Brown, you really did change my life! 🙏🙏🤗"
"The entire team was friendly and efficient. They showed concern for my comfort and were ready to answer any questions. I will return."
"I did not meet Dr. Kenneth Brown until the day of my colonoscopy. Dr. Brown introduced himself in a very professional manner and answered all my questions and I never felt like I was being rushed after my procedure."
"Dr. Brown is elite!"
"I’ve seen Dr Brown for many years now, and he is the best with bedside manner, being thorough, and listening to you without assuming he knows what you’re going to say next. Very caring and I know my health is in the right hands."
"I've been a patient of Dr. Brown's for many years, and he and his excellent staff have always been a pleasure to deal with. In my last procedure, he went above and beyond to accommodate my special circumstances."
"Dr. Brown is an excellent doctor. He is friendly, helpful, caring & personable. His staff is great!"
"Always a "treat" to see Dr. Brown every 5 or so years for my colonoscopy. Great bedside manners and his staff seem to care. Nice sense of humor in the procedure room which I love!"
"My general practitioner highly praised Dr. Brown sending me to him and I wholeheartedly agree. Everything was seamless with both my procedures! Dr. Brown also gave great information about my overall health as if he was my friend. Dr. Brown is the kind of doctor you want!"
"I had a colonoscopy last week. I went in with a list of questions. He answered them before the procedure. He was so kind and encouraging. I started SIBO Support and Atrantil PRO after the procedure. My stomach is no longer hurting after I eat. I’m actually eating and enjoying my food! Thank you! His PA, Megan, is also amazing. She is extremely knowledgeable, patient, and caring."
"My experience with Dr. Brown was nothing short of great. Everything from new patient appointment to the procedure has been fast, efficient, and painless. Thank you!"
"Just had my 3 colonoscopy with Dr. Brown. First one was in 2014, second in 2019 and 3rd in 2024. He is excellent and so is his staff. See y'all in 2029!"
"As usual, Dr. Brown and His staff did an excellent job of getting me ready and finished with no discomfort!!"
"Always feel so very confident with Dr. Brown and all of the staff. Very professional, informative, and answer any questions I have. Highly recommend!"
"The entire experience with Dr. Brown, the surgery center, the care team was excellent. Made me feel very comfortable and at ease throughout the entire process. Everybody was extremely friendly and personable."
"Excellent care as always."
"Went very well and no issues found. Pill option Sutab is a blessing. Communication could be better as everything goes through web based portal, would like text or calls mixed in too. Older generation not used to strictly online and that's who mainly gets colonoscopies, know your audience."
"Very personable doctor and positive experience with something everyone “dreads” with a colonoscopy. Dr. Brown and staff made me feel comfortable for the entire procedure. I would highly recommend Dr. Brown and his entire staff!"
"Professional and an expert in answering questions all my questions and alleviating all my concerns. I highly recommend Dr Kenneth Brown."
"This was such a different experience than my first time having a Colonoscopy & Endoscopy by another facility a few years ago. Dr Brown and his team were awesome from start to finish. They did everything right making the process pleasant and timely! To top things off, the Doctor himself walked me out with my Fiance’ from the recovery room to my car! I have NEVER had a Doctor personally walk me to my car and make sure I was sent off safely. Thank You ALL for your professionalism and for bringing a true human element to my procedure. I HIGHLY Recommend Dr Brown and his practice to anyone looking for his service!"
"For something we all dread getting done, a Colonoscopy, it was a great experience! Dr. Brown and his team are amazing!! Everyone last one of them were super sweet, making me feel at ease. They were efficient, stayed on schedule, knowledgeable, skilled in each respective role, & kind. They all worked so well together, the entire process went so smoothly from arrival to discharge. I can’t say enough good things about Dr. Brown and his team!! I am an ICU nurse myself, so I have very high standards & expectations, and everyone of them were met and exceeded!! I want to say “Thank you” to all who were involved in my visit!! Y’all are awesome!! 💯 BTW, the prep he prescribes now is tablets instead of the other liquid preps, so much easier to take!!"
"Dr. BROWN and his staff made me feel comfortable and reported the results after the procedure."
"Dr. Brown is a rockstar and makes the most uncomfortable of procedures as pleasant as it can be. In 2015, I searched for the best MD after the death of a dear friend that passed at the age of 43 due to colon cancer. Dr. Brown, in all likelihood, saved me from the same fate and set me straight on what is the right diet for colon and GI health. After hearing my results, I asked "Guess, this means no more BBQ." Dr. Brown looked me straight in the eyes... "Nope. No more Krispy Kreme." Ever since then, I've been strict about avoiding sugars, carbs, seed oils and taking pre/probiotics, soluble and insoluble fiber to ensure a healthy microbiome and epithelial tight junctions. Just had my 3rd procedure with Dr. Brown and can't imagine going to anyone else."
"The best. Nothing more needs to be written."
"I originally went to Dr. Kenneth Brown in 2018 and had outstanding service and wonderful results. When it was time for another Colonoscopy, I chose to go to Dr Brown again based on his Outstanding recommendation in D Magazine as being one of the very best in his field. and I have always appreciated his award-winning videos which explain the Colonoscopy process. Dr. Brown is fair, friendly, very encouraging to communicate with, committed to Diversity and the staff is simply the best. I was really honored when Dr Brown even walked me to my car and met my driver for that day. Thank you, Dr, Kenneth Brown, you are a true blessing to your clients in every way. I will see you again in a few years and will encourage anyone to see this brilliant professional."
"I highly recommend Dr. Brown, especially if you suffer from SIBO / IMO. While many traditional doctors may lump you into a "trash can" diagnosis of IBS or worse yet, even gaslight you about your symptoms, Dr. Brown not only knows about these conditions but he has treated numerous patients with this diagnosis, consults regularly with other nationally-recognized experts on the matter, has participated in trials and even created his own herbal supplement to combat the issue. While his visits may seem short, I was surprised at how well he had examined and analyzed my test results and the feedback he provided. With regard to colonoscopy / endoscopy appts, he and his staff are quite personable and were ahead of schedule. To be honest, I do not care for most physicians but the dedication and openness to listening and learning from patients makes Dr. Brown quite different from most."
"My husband had a colonoscopy today with Dr. Brown. We were super pleased with the care he was given. Definitely recommend."
"DR BROWN AND HIS WHOLE OFFICE ARE EXCEPTIONAL DR BROWN IS ONE OF A KIND HE IS REALLY HANDS ON AND MAKES EVERYTHING EASY TO UNDERSTAND OUTSTANDING DOCTOR AND TRUST WORTHY THANK YOU DHAT"
"Dr Kenneth Brown is an Excellent physician! Explains everything questioned or not and listens to you. He is above and beyond knowledgeable in his specialty. Does immense research and development to help patients. I highly recommend this physician."
"Courteous, Eff8cient, Professional and Prompt. Every person I encountered the day of the colonoscopy met the above standards 100%."
"There is nobody I trust more with my gut health! Dr Brown is awesome!"
"Excellent care team."
"I have gone to 3 different gastroenterologist before finding Dr. Brown. I am totally confident in his care. I have been improving and am now off of several prescriptions."
"Great experience. Dr. Brown and staff were very caring and took care of me exceptionally. I defiently recommend Dr. Kenneth Brown, MD."
"Great experience from beginning to end."
"Dr Brown is the best Gastroenterologist in DFW. I highly recommend him."
"I highly recommend Dr Brown. He is experienced and knowledgeable with a great bedside manner."
"I have been a patient of Dr Brown for many, many years. My husband Jerry is also his patient. He has been a very serious helper to us both for various reasons. And the current virtual appointments are very easy and helpful. Thank goodness we have him in our lives."
"I always go to Dr. Brown. His staff and facilities are fantastic! Highly recommend."
"Dr. Brown and his entire staff were absolutely fantastic!! You couldn't ask for a more professional, courteous and helpful team."
"Dr. Brown and his entire team was fantastic to me and my wife. An absolute pleasure to have him care for us."
"Very nice facility. Staff is extremely well trained and personable."
"Professional and experienced staff and Dr. Brown is a superb doctor and I've been going to him completely satisfied since 2011. The best GI doctor you can find and I highly recommend him!"
"Friendly and very professional."
"Excellent MD and super easy screening colonoscopy."
"The staff was great and very helpful. I did not have issues after the procedure."
"Dr Brown and staff are very kind and thorough. I appreciate their attempts to make colonoscopies Pleasant :-)"
"I was nervous for the procedures, but everyone was very kind and it went smoothly!"
"5 Star From check-in, minimal wait, to the nursing staff at pre-op, visiting with staff prior to procedure, then final wake-up with update from Dr Brown, it was a first class operation. Totally in the interest of exceeding customer satisfaction."
"Easy process from scheduling to the procedure"
"Dr. Brown always gives rapt attention and informative feedback."
"Dr. Kenneth Brown is a truly outstanding gastroenterologist. He is knowledgeable and highly skilled. He continues to add to his knowledge. He is caring and a good communicator. He has a great staff. If you need a gastroenterologist, I urge you to contact Dr. Kenneth Brown."
"After researching the qualifications of the various doctors associated with Digestive Health Services, I decided on Doctor Kenneth Brown to perform my colonoscopy. I was not disappointed. Dr. Brown is highly skilled and professional in every sense of the word. He is truly a top rate life saver and I would highly recommend him to anyone needing to undergo the procedure. Thank you Doctor Brown! Louie"
"Dr Brown is extremely knowledgeable as well as down to earth. Post proceedure, he spent extra time with my wife and me to discuss my health as well as a variety of other interesting topics. Dr Brown then walked me out to the car (I have never had the doctor do that before). I was impressed by his overall professionalism and concern for his patients. I highly recommend him!"
"Best of the best. Dr. Brown and his staff are so knowledgeable and caring. Procedures are handled with the highest level of compassion and organization so that there is never added stress to the patient."
"Great service. Very efficient."
"It was a fast and friendly experience. Dr. Brown and his wonderful staff exceeded my expectations. I felt well prepared and informed which help to ease any anxiety. I definitely recommend others to Dr. Brown and staff. Thank you."
"Last Tuesday I was scheduled for a colonoscopy at 9am. All. The prep information was very clear and on time. We got there at 8am I was in the room by 8:40. Everyone was very professional and very nice. I saw Dr Brown before they gave me the anesthesia. I woke up and dr Brown came by to explain what he found and I was out by 9. Two days later they called me with the results. The whole experience was easy and professional."
"Quick, easy. Great staff - pleased with my choice of Dr Brown."
"Great doctor, very professional staff. An exceptional patient experience overall."
"Dr. Brown is awesome! I have been a patient of his for over 15 years and would never consider using another gastroenterologist!"
"The staff and nurses were extremely professional and efficient.. the nurse and technicians were thorough but didn’t rush at all and answered all my questions. Dr. Brown was detailed and thorough. They made a colonoscopy a very simple process. I highly recommend this team and will continue to refer everyone to them as I have in the past."
"I would recommend Dr. Brown and his staff to anyone looking for a great gastroenterologist."
"Dr Brown ROCKS! He helped me identify several issues over the years that have helped immensely! One of the best doctors I have encountered! Thank you Dr Brown and staff!"
"Dr Brown is nothing short of amazing. He is professional but also has a great personality, he listens, and helps you understand what he’s explaining. His staff is also absolutely amazing and that alone is hard to find. The office is super responsive and always on top of everything. Only downfall is it’s really hard to get an appointment to see Dr Brown, he books out at least 4 months and that’s frustrating although his PA Megan is great too. Just in some cases I’d prefer to see the doctor and not have to be forced to either wait 4 months or settle to see the PA faster. Again, he’s phenomenal so I know why he’s booked so far out just wish it was 4 months. Highly recommend him and the whole office as they are phenomenal."
"I've been a patient of Dr. Brown since 2012. He and his staff are the most caring, professional and attentive that I have ever had to deal with....and it's not even close!!!"
"Staff was very nice and didnt have to wait long Appointment was on time Dr Brown was great as usual"
"Dr. Brown is awesome! I have been a patient of his for over 15 years and would never consider using another gastroenterologist!"
"Dr. Brown has been my gastro physician for more than 20 years. He's very good at what he does. He takes sincere interest in my health & me. I enjoy a doctor that has a sense of humor, as Dr. Brown has. That's why I continue to stay with Dr. Brown. He's one of the best!"
"Dr. Brown and his team are top-shelf medical professionals and I highly recommend them. I have used them consistently and could not be more pleased with their service and professionalism."
"Great caring service and very knowledgeable staff"
"After researching the best gastros in Texas, I came across many good reviews about Dr. Brown and listened to many of his podcasts before scheduling an appointment with his office. I had an endoscopy & colonscopy performed by Dr. Brown and was in and out in about an hour. Very efficient office and his demeanor is great. Would strongly recommend seeing Dr. Brown"
"Dr Brown and the staff at Digestive Health are wonderful. Attentive, considerate, it’s clear to me that I am a priority, my care and my experience under their care is important to them."
"I have had two Colonoscopy’s with Dr Brown and both have been excellent."
"The office and medical staff are always professional, always welcoming and attentive, very personable and I genuinely enjoy my time there! Dr. Brown has a great demeanor and will likely have you smiling and laughing during your time there. I 1000% recommend him to anyone needing a GI consultation or procedure!"
"Dr. Brown's staff was courteous, pleasant, considerate with very little wait time. The few times I have had to see Dr. Brown he has always smiled and had a nice since of humor along with professionalism. I would highly recommend him. My only problem is gettin to speak with him about my results a day or more after I have my mind in tact after the anesthesia has worn off and I can remember things."
"Dr. Brown’s team treats you with the utmost respect and professional care & courtesy."
"I would like to thank Dr.Brown and all the staff at the Gastroenterologist center. Every one treated me very nice and courteous. wishing all Merry Christmas Julian Loera"
"I have always been fearful of having a colonoscopy. I totally dreaded it. I finally had one last week with Dr. Brown. I was able to take the pills instead of drinking the liquid and all I can say is that it was NO BIG DEAL at all, super easy, and nothing I will dread ever again. Dr. Brown is the best!"
"Dr. Brown is excellent. He provides great insight and values the patient's time. Best choice for gastro!"
"I have been seeing Dr Brown and his staff for years! There is not a better group to take care of you! The staff and offices are wonderful and Dr Brown is highly experienced and a great Doctor!"
"I have been going to Dr. Brown for many years. He is caring & very thorough when it comes to patient health. He’s a doctor that really listens to his patients unlike others that rush you in & out making you feel like “just a number”….like Southwest Airlines! Dr. Brown is extremely personable, not a robot like so many other doctors. He’s the best!"
"Just can’t say enough about Dr. Brown!!! I was nervous about seeing a new gastro as my old reliable one retired. I was referred to Dr. Brown by my primary. This guy (Dr. Brown) was amazing!!! His Dr./patient communication skills were second to none. His bed side manner was cool, calm and collective. After the procedure, he sat with me (for awhile) and explained in detail all what was found and all that was a success!!! I’m happy to say that I now have a new gastro and couldn’t be happier. Kudos to Dr.Brown and his staff, they are top notch!!!"
"Dr. Kenneth Brown is a wonderful doctor. Dealing with gastric issues is never pleasant, but Dr. Brown has always made me feel comfortable and well cared for. I highly recommend him!"
"I love the staff! Nisreen, Amber, and Hadeel are the best. Kamber is also pretty awesome."
"Everyone was very kind and efficient. I did not wait long and they followed up with me."
"I have been a patient of Dr. Brown's for several years and very thankful I found him. I have high expectations of doctors I see, not only for their knowledge and expertise, but for making time to personally address my questions. With his caring and friendly staff, I can rest assured I have the best and most competent Doctor caring for my health."
"Have been a patient of Dr Brown for over 10 years and has bee n my doctor for the periodic colonoscopy. Has a great staff and clean and efficient facility. Provides detailed post procedure written report."
"Great doctor he found a hiatal hernia that other doctors missed! Glad I know what I have."
"I’ve been going to Dr. Brown for several years and he is hands down my favorite doctor. He takes the time to hear any concerns, and addresses them to put you at ease."
"I've been going to Dr. Brown for 20 years. He and his team are excellent! Patient focused. Listens to my questions. Takes his time. Has provided me excellent guidance and direction over the years. Highly recommend him and his team!"
"Staff is great. Highly recommended"
"Everyone at Preston Crossing Endoscopy was great. Very professional and personable. Dr Brown was efficient and informative. All around wonderful experience."
"Dr Brown and his staff at the center were very professional and courteous. From the time you’re called back to the time you’re done, the process is streamlined very well. I would highly recommend Dr Brown to take care your needs."
"Since my first appt. with Dr. Brown. I have received the best of care from him and his staff. The staff has always been very friendly and professional."
"Dr. Brown and the back office staff are wonderful, very helpful and compassionate."
"Efficient and friendly staff; trust in Dr Brown’s expertise and personal consult"
"Feeling great! Thanks to Dr. Brown and his professional staff. Who also, did great job of following up after the procedure Thank you all!!"
"Staff was friendly, efficient and thorough!"
"Dr. Brown & his staff are professional, attentive, informed & compassionate. I always receive excellent service in warm & friendly environment. Dr. Brown is excellent & his staff are the BEST!"
"When you have to be somewhere for a less than pleasant affair it’s good to be somewhere like this with Dr Brown. Staff is friendly and takes good care of you and gets you in and out in good time. Can definitely recommend coming here to make sure that your rooter tooter is in good working order!"
"Very happy with the pre visit interactions. once I went to the office, i was amazed at the professionalism, efficiency, caring, and quality of care. Everyone I met cared about my well being. Dr. Brown is a great physician and is very skilled. He not only treats the condition; he treats the patient."
"Dr. Brown is very professional and easy to discuss your situation with"
"Have been a patient for almost two decades - always excellent support and expertise from the entire staff."
"Great practice, staff and Dr Brown."
"DB is a great gastric doctor. Came highly recommended and was even better than was told. Staff was great as well"
"I have gone to Dr. Brown several times when needed over the past 10+ years. He is clearly an expert in his field and I greatly appreciated the time he took to explain things to me in a very clear way. The care and expertise he provides is outstanding and I am grateful to have a doctor as excellent as him. M. Myers"
"Dr Brown and his staff continue to provide me with exceptional care. They are always professional, compassionate, and courteous."
"Dr. Brown is our go-to doctor for GI issues. He is a skilled doctor and cares about your long term health. His office will work with your schedule to get you in and everyone is very nice and helpful."
"Staff is very professional and knowledgeable"
"Dr. Brown was great, procedure went well, he was informative, personable and made an anxiety inducing event much easier."
"Dr. Brown is a wonderful doctor who cares about your well being. He has done a couple of procedures on me in the last year and a half and both times I was treated with love, kindness, patience and respect. His team of assistants inform you very well as to what you can expect before your procedure takes place and what you can expect afterwards. I highly recommend him to anyone who needs a Colonoscopy or has any Gastric IBS type issues. Thank you Dr. Brown 😄!!!"
"I would wholeheartedly recommend Dr. Kenneth Brown and his team for any GI medical needs. I was referred to Dr. Brown by a close friend after mentioning I was looking to have my first colonoscopy, one that was long overdue by the way. From the moment I walked into their office until the time I left, I was provided exceptional care. Every step of the process was explained thoroughly and questions were welcomed. Outside of the prep for the procedure (which I can't imagine is pleasant for anyone) the whole process went smoothly. Dr. Brown and his staff were amazing."
"Great experience.thorough, friendly, and precise."
"I Vett everyone! Because I have a Daughter who is a Dr., and a Uncle who is also a Dr. I'd spoken with my neurologist, after calling my Insurance Company (BCBS) asking them to refer me to a Certified Dr., for My first colonoscopy. Out of the 5 that was sent by email, I Picked Dr Brown. Best decision. Great Person and a great Dr., who cares about his People! Didn't rush me with the process. I am a healthy Man. And his office stay in contact with me. Thank you, for making me feel comfortable as you know, I'm old School. I was in and out. See you soon. My Wife, is changing her Dr., (She's had two colonoscopy). For Dr Brown Office. Sincerely, Kevin Jones"
"Dr. Kenneth Brown is great. Really listens to your concerns and easily explains the paths to treatment. The office staff is professional and friendly as well. Would recommend!"
"The place was awesome and the staff very nice. The hole procedure was very smooth"
"At some point we will all need one as we mature and pay more attention to preventive health care. DFW has a multitude of good GI doctors. Dr. Brown and his staff are professional, consultative and provide excellent care. If you’re in the market for top notch GI Team, do yourself a favor and touch base with this team. You’ll be glad you did."
"Good customer services, all the nurses where very friendly and always check on the patient. clean environment and fast moving process"
"Dr Brown is great and very thorough."
"I highly recommend Dr. Brown and the Digestive Health Center of Plano if you need a colonoscopy. Nobody enjoys the prep or the procedure so seeking out a way to make it as easy as possible helps, and Dr. Brown and the facility made it as easy as possible."
"The staff at the facility were extremely efficient, courteous, and competent. Highly recommended"
"Dr. Brown is a top notch physician and cares about his patients."
"Seamless process from setting the initial appointment to follow up. The staff was professional as you should expect and very efficient. Dr. Brown and his organization is 1st class."
"Great experience."
"I have had the pleasure of seeing both Dr. Brown and Megan Canaday, PA-C and they are both incredible. They are professional, thorough, and outstanding clinicians. They literally gave me my life back by finding the right treatment for me. I would give them ten out of five stars if I could."
"Dr. Brown and staff have been working with me for several months to fix esophagus issues I am having. Everyone has been professional, quick to respond to messages, and I have now had two endoscopies. I feel confident I will continue to feel better and better! Thank you, Dr. Brown!"
"I have been a patient of Dr. Brown’s for 17 years, his professional care and his ability to explain medical issues in layman’s terms has always made me fill comfortable with him. The staff the office and faculties are all top notch."
"Dr. Brown and his staff were very professional and kind. The process was smooth from beginning to end. Highly recommend his services."
"Four and a half starts - procedure went well, but the nurse could not find a vein and had to call someone else for help.."
"Appreciate the professional and human approach of Dr. Brown and his team! Made to feel I was in great hands and am very grateful!!"
"Very happy with the care I received and the information. The process from start to finish was simple."
"Procedure was quick and the staff was very friendly. Rachel was very nice and everyone did their job with professionalism! Great job!"
"Highly recommend Dr. Brown"
"Dr Brown and staff were very friendly and supportive. I had an Endo and a Colo at the same time and the procedure was fairly quick and painless. Highly recommend this team."
"Dr Brown and Staff were amazing. Super friendly as well as knowledgeable. They had me in and out. I definitely recommend their office for any needs that apply."
"Staff was friendly and good with details. Procedure was a breeze. Doctor Brown spent time explaining results in a way that was easy to understand."
"Staff was wonderful! Dr. Brown very efficient right on time!"
"Thank you for being the dedicated, thoughtful, and compassionate doctor that you are. I love your bedside manner. You and your staff made the very best of a colonoscopy and endoscopy appointment. I will highly recommend your practice to my family and friends. Meagan is great too. :-). Thank you, again."
"Very detailed and organized...Best run Dr office I have ever experienced..on time or early and prompt lab results. Top Notch..."
"Check in time went as scheduled. Dr. Brown explained procedure results and when the tests on the polyps would be back. Nurses and other personnel were efficient and pleasant. Overall considering the procedure everything went as efficient as I could expect."
"Dr. Brown is the rare GI who takes the time to get to know his patients, really listens, and then digs in deep as a true partner in his patients' health. He is innovative, creative, patient, and truly cares. Highly recommend."
"I have used Dr Brown and his staff for many, many years and have allways been completely satisfied with them. No communication problems, very fast and efficient, very helpful. Great group of people."
"excellent"
"Very impressed by Dr. Brown's team. I was in and out pretty fast and no issues whatsoever."
"I had my scheduled colonoscopy at 1:00pm, Dr Brown called and said they were able to get me in 45 min earlier which I appreciated since I was fasting. Dr. Brown was so polite and engaging. I would recommend him to anyone over and over!!"
"Wow, what amazing service. I will not be going anywhere else. This entire team had it down perfect and best nap I've ever had. 😴"
"Great experience with Dr. Brown and his staff. Highly recommend to anyone looking to deal with any digestive conditions they're having trouble with. Very professional and prompt. Enjoy coming to this office, which is typically unusual in the health industry. Keep up the great work."
"Dr. Brown is amazing and I am so glad I chose him for my endoscopy and colonoscopies. I've used him for three procedures and could not be more pleased. He is extremely professional and always takes his time to listen and consult with you. His staff is equally amazing, always friendly and willing to accommodate in any way they can. Highly recommend Dr. Brown and his staff."
"prompt,courteous and thorough. Fanstastic!"
"Thoroughly enjoyed my experience (as much as one can for a colonoscopy). Dr. Brown is very personable and knowledgeable with a good sense of humor."
"Dr. Brown and his team are an outstanding practice with great support and service throughout any procedural experience. Having had both a UGD and Colonoscopy by Dr Brown I can say that it was a positive environment with quick and easy scheduling, prep, and completion. I would recommend Dr Brown to anyone in need of a Gastro Doc. He can exceed your expectations."
"Dr Brown is excellent. My colonoscopy experience was as good as can be expected for such a procedure. I, myself, am a doctor and it was all well done. All the personnel were professional and friendly. I would recommend him to anyone."
"I have several friends who work in the medical field and multipl sources said Dr. Brown was the best. I was admittedly a little nervous as Ive never had a Colonoscopy before. But Dr. Brown ands his staff were all super nice and made me feel comfortable. The procedure was painless and I was shown pics and given a follow up before I left. 5/5 would get another Colonoscopy from Dr. Bown. :)"
"Dr. Brown and his staff are the best. I’ve seen Dr. Brown for years now and he is always professional, caring, and the top gastroenterologist around."
"Dr. Brown is always on his game! He has been my doctor for over 13yrs, and when the gut isn’t feeling right, he is my first call. I will say, he is quite popular these days, which is a great thing, with all the research and products he is involved with or endorses! He has a great bedside manner, which is important to me, he explains options, and follows up to make sure you are improving. I know I’m not always the best patient, meaning I wait to long for my colonoscopy’s to be done, but he doesn’t put me in the corner like other doctors do! Keep up the great work!"
"Dr. Brown has been amazing with his care. I went to him a couple of months back with some GI issues and he suggested me to get a colonoscopy and endoscopy. The procedure was done last week and I it went way better than I anticipated. I would highly recommend Dr Brown to anyone looking for a GI, and would also encourage people to get the colonoscopy done if they have symptoms, as this small procedure can turn out to be a life saver."
"My colonoscopy went very smoothly. No problems and no after effects. Went in went to sleep and woke up refreshed. GREAT WORK."
"Dr Brown He is very nice and friendly also caring his patients very carefully.... The way he treats his patients like a family members... Thank You Dr Brown."
"Dr. Brown and his team are exceptional , it is hard to find a good Dr. these days. Dr. Brown is a rare find!"
"Couldn’t say enough good things about Kenneth Brown and his staff, how often do you keep your doctors ten years plus? From his office staff Liz and Megan being there ten years plus, he is always looking to recruit top talent and the patient benefits. The surgery center applies the same principals. My last visit Wednesday, Nov 17th everyone I came in contact with was attentive, efficient and Nice!! Starting with the pre-op nurse Sarah to the procedure assistant Lauren and the Anesthesia provider Leanna. Would highly recommend!"
"Dr. Brown has the best bedside manner. He’s down to earth, tells it like it is, and is just all around a nice guy. If you want someone who is going to sugarcoat things, he’s not your guy. If you want straight up truth, he is definitely your man. I would recommend him in a heartbeat"
"Outstanding Doctor treats his patents like friends. I will never go an any other Doctor."
"This was the second time I had to have a procedure done with Dr. Brown, and I would recommend him over and over!"
"On schedule, friendly staff, great operation!"
"I truly appreciate the time that Dr. Brown took to address my concerns and provide me with a great solution that I could feel comfortable with. I also feel I can rest assured knowing that he’s aggressively and actively involved with groundbreaking treatments and solutions in the G.I. health industry."
"Great doctor that runs a tight surgery schedule. Highly recommend Dr. Brown and his team!"
"Speaking from my experiences with the many visits and discussions with Dr Brown and his staff, over the course of a couple of decades, I can confidently recommend Dr Brown to anyone in need of a superb gastroenterologist."
"Very professional experience. Made me feel comfortable and confident in the procedure. Highly recommend"
"I found Dr. Brown and staff very efficient, professional, and friendly. At no time did I feel the staff was rushed and every member of staff took time to answer my questions and make me feel at ease. Dr. Brown and his staff have my highest recommendations."
"Great doctor!"
"Great experience with Dr. Brown! Very efficient surgery process. Spoke with me right after procedure to report his findings. I highly recommend Dr. Brown!"
"Dr. Brown is a great doctor. He has amazing chairside manners and has helped me with my GI issues. Strongly recommend him to anyone needing a knowledgeable GI specialist."
"I had a very good ,professional procedure and experience at Digestive center in Plano. All staff was amazing friendly and all told me " I love my job"! Dr. Brown has it down to a science how to treat his patients. He is professional thorough and remembers who you are. It was nice to be offered natural wellness products to purchase too. The facility was beautiful and everything was on time. If you need an endoscopy/ colonoscopy this is your place! Thank you Dr Kenneth Brown!"
"Was very relaxed and confident going in. Have always had good experiences with Dr. Brown's group. Post procedures there was no discomfort or problems. Thank you again Dr. Brown!"
"Always kind, gentle and super helpful in answering questions and concerns. My only gastroenterologist for the past 16 years."
"He was great, I felt very comfortable and very confident. Would recommend him to all my friends and family."
"Easily the best doctor I've ever had!"
"After seeing Dr. Brown several years ago, with his attention to detail and care for me and my husband I wouldn't have gone to anyone else for our Gastrointestinal needs years later. He isn't just about treating symptoms like many Drs but goes above and beyond at helping find the root cause of symptoms to be able to help his patients live healthy beyond medication. I am now having relief from my symptoms and was able to get the answers I was looking for to begin healing. Thx Dr Brown and staff."
"I am very happy that I found a gastroenterologist who is thoroughly invested in my health. Dr. Brown and his terrific staff have been there for me for years. I couldn’t ask for a more compassionate and knowledgeable group. I definitely recommend him!"
"Performed a thorough evaluation using a variety of methodologies."
"I ended up choosing Dr. Brown because his website was super informative and his reviews were pretty good.Honestly.. I could not tell you how impressed I was with his website. For him to take the time to provide so much information before even seeing him, I could tell he really cared about his craft. He was super nice when I met him and was able to tell me what the issue was. His nurse was super polite too which was calming. I have a follow up appointment with Dr. Brown and I’m hoping to address some other concerns I have, but overall my experience was super positive."
"My favorite doc - best in his field. Smart, knowledgeable, listens, proactive and great patient experience."
"I found Dr. Brown and staff very efficient, professional, and friendly. At no time did I feel the staff was rushed and every member of staff took time to answer my questions and make me feel at ease. Dr. Brown and his staff have my highest recommendations."
"Highly recommend Dr. Kenneth Brown, great office, staff is AWESOME. I have been going to this office for 4 years and the service from the doctor and staff is incredible. Thank you!"
"Dr. Brown is amazing and I’m happy with the progress I’ve been making since my first visit. Dr. Brown and his staff are SUPER nice! I highly recommend Dr. Brown!"
"Dr. Browns office is fantastic. Niz, his colleague, is wonderful. Niz scheduled me the same day that I called and was very helpful. I arrived, Dr. Brown performed an assessment, and I was able to receive clarity within 24 hours. Overall, fantastic and timely service, I HIGHLY recommend going to see him. 10/10"
"I've been to Dr. Brown a few times over the past decade or so, and he always does a great job. He has a really good bedside manner and explains everything to the level of detail that you desire. I highly recommend him to anybody."
"I just turned 50 and I had my first colonoscopy on Friday and I was a bit nervous to say the least. Dr. Brown and the entire team were great, kept the mood friendly and respectful (as I was being wheeled back they were smiling and friendly), and I came away so thankful that I had the procedure done. I was in and out within 2 hours. The preparation instructions were very thorough and Dr. Brown explained the results clearly to me following the procedure. The preparation is obviously not the most fun but I will absolutely recommend that anyone 45 or older get their colonoscopy done!"
"Dr. Brown was professional, took the time to listen to my issue, and acted promptly to resolve it, with better results than I had even hoped for. I was pleased with both his bedside manner and his skill."
"Dr. Brown was great, he was very thorough with my assessment and gave me all my options going forward.. He has great bedside manner and I would definitely recommend.. His staff was great also, very thorough and detailed with the information I needed for my test.."
"Dr. Brown is a genus who thinks outside the box and goes the extra mile. He is well worth the wait!!"
"Scheduling an appointment was a breeze. Everyone was very friendly and accommodating."
"I have been Dr. Brown for more than 18 years. Dr. Brown and his team are very experienced for this procedure. The procedure was very quick and no pain. Dr Brown is very nice, fun and friendly. He explained what he did during the procedure with photo and follow up day after procedure. I trust him and recommendations to friends and families. Thank you Dr Brown."
"Full attention from Doctor, check in staff and medical assistants, nurses and all involved. Best medical service available"
"He is awesome. Did my endoscopy and even did some other stuff while he was at. He seems like he really cares. The pa Megan is very nice as well. Thank you all."
"Great experience considering what you are doing. I did the same procedure 10 years ago and still well done. Staff very attentive from check in, drip line procedure and nursing. Anesthesiologist came in next and moved me to procedure room while explaining the process. Next thing I knew I woke up in recovery with Dr Brown explaining the results. Highly recommended."
"Second time. Same great service! Dr. Brown and the staff at Digestive Health always make you feel like you are their only patient. Easy to do, and easy not to do, so get off stuck and get it done. He can't help you if you don't help yourself, can he? One call is all it takes! Aloha!"
"I was very hesitant going in for a colonoscopy but Dr. Brown and his team made me feel comfortable. It seemed quick and I woke up quickly after he was done. He patiently and kindly answered all of my questions. I look forward to learning more from him so that I can improve my digestive system."
"I have been a patient of Dr. Brown for several years and have had several procedures. He gives you the results in detail and they are easy to understand. He and his staff are above awesome! They make you feel like you are a part of the group and not just a number on a patient list! Seldom have I been able to recommend a doctor without reservation. It is a pleasure to do so in the case of Dr. Kenneth Brown!"
"Dr. Brown is so nice and explains everything. He always takes time to answer questions and makes you feel relaxed."
"Highly recommend Dr. Brown! He’s a fantastic doctor, and he has a great team that works with him. I always feel like all my concerns are being heard, the office always runs on time and I believe Dr. Brown is always looking for the root cause and not just a way to cover it up with pharmaceuticals."
"It was the best, trouble-free, experience. Full of timely information via text, pleasant and friendly staff, everything clean and timely."
"As a newbie customer getting a scheduler to call me back was quite a task, apparently office had switched to a new system, that's understandable. Once I was finally scheduled things went much better. Dr. Brown mentioned DNA or hereditary type of test I could take, when no one else's doctors had ever even mentioned this, I'd say he knows his s**t"
"Having just had an endoscopy with Dr. Brown, I would be remiss in not highly recommending Dr. Brown and his amazing staff! ALL are the highest level of kindness, expertise, and compassion! A huge thanks to Dr. Brown, Jo Anna, Keila, Ashley and Eric for making me feel so comfortable and for the ease of the procedure overall! On time, early actually...lots of smiles and warm conversations...can I come back just to visit? 😀"
"Great staff and efficient job."
"Everyone was very caring and polite. They all showed a genuine concern for my well being and made sure I was well taken care of. In the midst of this Covid scare, they took all the necessary precautions to keep us all safe."
"Dr. Brown has been my GI doc for 10 years and I have always received the most attentive care. Would recommend him over and over again!"
"Everyone at the facility was professional and attentive to the patient. I will continue to use Doctor Brown's service for years to come."
"Dr. Brown and PA Canady are highly knowledgeable, friendly and personable. I have had three upper endoscopies and two colonoscopies with Dr. Brown, all uneventful. I’ll be visiting Dr. Brown and PA Canady for the distant future."
"Had a colonoscopy there. It went well with no issues."
"I have always found Dr. Brown and his P.A. Megan Canady to be total professionals and interested in taking care of their patients."
"I'm currently 20 years old and I have been working with Doctor Brown and Megan Canady for almost 4 to 5 years now and they have been amazing. They have worked really hard with me to find out what's going on and what the next course of action is and they've never given up on me or my goal to feel better. COVID didn't stop them from giving me the best medical care either. While appointments are still virtual for me while I'm at college, they have still made sure that they got whatever information they needed and gave me medical care that was just as good as being in person. I would highly recommend these two to everyone who is looking for a GI doctor. My father is the one who brought me to them and they've been amazing to him as well with all of his GI issues."
"I have a chronic degestive condition, so it was important for me to find a good gastroenterologist. I can say, that I am absolutely happy with Dr. Brown and Megan. Both of them are knowledgeable and attentive. They answer all my questions. And treatment, that they recommended me, works good. Besides, they have a great stuff. Everyone is very helpful and friendly. If you need a good gastroenterologist, I can definitely recommend Dr. Brown and Megan."
"Dr Brown is a very professional and knowledgeable doctor. His friendly and courteous staff were always very attentive. I would certainly recommend him to my friends and family."
"My televisit with Megan Canady went very smoothly. She was thorough, decisive and friendly."
"I do like Dr. Kenneth Brown and the service he provides. What kept this from being a 5 star rating is the Billing Dept. They kept trying to get me to prepay my co-pay for a procedure, even after my insurer called them direct, twice, to explain coverage was at 100%, and no co-pay. It took me 2-3 calls with my insurer to confirm 100% coverage, then onto 5 different calls and an email to DHAT Billing to reach a manager and by then, they realized that indeed there should be no co-pay. Its now been about a week since the procedure and waiting to see what else will arise on billing. Will follow up if any other issues arise/"
"Dr Brown and his staff are an amazing team. My procedure was fast efficient he was very kind and informative I cannot give him a higher rating!"
"Dr. Brown and his staff are all wonderful! I got an endoscopy done in July and it could not have been a smoother process. Highly recommend!"
"Dr. Brown is kind and you are treated in a very caring way. He always takes time with his patients and delivers clear, concise and accurate information. His nursing staff and anesthetist is also the best and plays great music in the endo lab and serve great nite-nite cocktails! :)"
"Impressed with this office! Dr. Brown and his staff have been working diligently for me. Virtual visits and emailing through their portal have been fantastic! And they've called me also regarding emails. Would definitely recommend!"
"All good however, the last few times I have only seen the PA and she's great. My only complaint was the colonoscopy experience. The staff at place where I had procedure done took 5 times to try and start IV for anesthesia. That was annoying and kind of made my blood pressure go up."
"I just had a colonoscopy and endoscopy with Dr Brown. I highly, highly recommend Dr Brown. He is so very kind, compassionate and really knows his poop!!! Really!!! His staff was incredibly patience and kind working with me to find the best prep that I could tolerate. They were all amazing!!!"
"So friendly and helpful. I appreciate the use of a virtual appointment to answer my questions and set up my colonoscopy in a timely manner."
"Dr. Brown and staff are extremely knowledgeable and professional. Everyone is eager to help answer questions and explain actions."
"Quick and easy. From preparation to medical procedure."
"Dr Brown is extremely intelligent, a compassionate and caring person ,and a truly outstanding doctor. Trust me you will like Dr Brown."
"Attentive and answered questions."
"Great Dr who listened well and I have confidence he has the experience to treat my symptoms."
"I had a great experience. Everyone was kind and caring. I didn’t have to wait for more than a couple of minutes between each stage of my visit. I highly recommend Dr. Kenneth Brown."
"I wanted a hemorrhoid rubber band treatment and selected Dr. Brown because he is trained in the CRH O’Regan System, which I had heard was the least painless option available. I was concerned I would not qualify for this method as my hemorrhoid's have been an issue for years and finally got to the point of nonstop bleeding and pain during each bowel movement. The procedure was nearly painless and only hurt for a few seconds during placement. The recover process over the following days (which I expected to hurt), was totally pain free. I would definitely recommend Dr. Brown to anyone needing help treating their hemorrhoid's."
"I recently had a procedure performed by Dr. Kenneth Brown at the Plano Preston Crossing Center. Dr. Brown and his entire staff were very professional and personable throughout the entire process. I would highly recommend Dr. Brown."
"Dr. Brown was great! The staff was great as well. Nothing to worry about!"
"I chose Dr. Brown because of the ratings so I'm putting in my rating and have already recommended him. I received excellent care from him and his nurses. I was expecting to be sore after having a colonoscopy this past Friday especially since he told me he removed 2 polyps (pre-cancerous fortunately!!) but absolutely no soreness. As a matter, I don't feel any different. I was not having any symptoms but I was motivated to go this done since I am 51 and I had a friend die from colon cancer last month and an aunt that survived colon cancer just a couple of years ago. Anyway, I'm glad I did and am really strongly encouraging my friends and family to have a colonoscopy. So, I will be sending a few more people your way!!!"
"Very good customer service! The Doctor and staff are very concerned about the needs of their patients. Wonderful team!"
"Dr. Brown and his staff could not have been more pleasant, yet professional! I felt like I was in very good hands."
"Dr. Brown & his staff gave me excellent care. They are very professional & caring."
"Great doctors and staff."
"Dr. Brown and Megan Canady are an excellent team, dedicated to the well-being of their patients. Dr. Brown was thorough, performed some tests, targeted the issues that were making me sick and tired of being sick and tired! As a physician, he didn't simply treat my symptoms, he listened, and treated all of me. . .and as a person. I highly recommend these outstanding professionals. They're personable, responsive to my needs as a patient, and it's easy enough to get an appointment, especially when I needed to see them ASAP. I've been a patient for over 10 years, and I'm so happy that I found them!"
"Dr Kenneth Brown is a very thorough doctor. I feel very confident in his ability to take care of my health needs. Dr Brown will give an easy to understand answer to your questions. His staff is very good. I am very glad that Dr Kinra referred me to Dr Brown."
"For something I didnt think I would do in a very long time the staff was friendly and professional. Thank you all for making this easy."
"Dr. Brown is very knowledgeable and worked with me to develop a care plan that works for me. I highly recommend the office of Dr. Kenneth Brown."
"Dr. Brown performed both a colonoscopy and endoscopy on me. The procedure went smoothly. He was actually ahead of schedule for an afternoon procedure. I had no issues post-procedure. Dr. Brown was energetic and friendly and made me as the patient feel relaxed and comfortable. I would highly recommend him."
"Dr. Brown is an outstanding gastroenterologist who combines his conventional medical practice with a functional perspective. He spends alot of time listening, analyzing and talking in a very collaborative manner. It took me 3 years to find a physician who wanted to get a the cause of my digestive issues and not just throw meds at the symptoms. I am so glad I found Dr. Brown. His staff is also extremely helpful and available to assist me whenever I need it. I would highly recommend him to anyone looking for an expert in digestive disorders."
"Very friendly, the staff makes you feel comfortable, they treat you like they have known you forever, they explain everything in detail and listen and answers you questions."
"Very thorough and polite team"
"Couldn't have asked for a better experience. Dr. Brown and his crew are the best!"
"DHAT is the only place to consider if you are dealing with stomach or intestinal issues. I have had Dr. Kenneth Brown as my Gastro doctor since moving to Texas in 2008 from Nashville. I had a colectomy in 2007 and have an 8" colon attached to my small intestine. I have had some issues but Dr. Brown is a rock star and my treatments and condition are working perfectly."
"Dr Brown and his staff are great, just Want to say thanks for your great service ( Dr Brown is the best in his field )"
"This practice did not treat me like a captive customer but as a valued customer/patient who has a choice where I shop. They showed me respect by seeing me on time, responsive to my questions, and offered me the full amount of time/dialog as I felt was needed. The information on my diagnosis was presented carefully and in detail. This office fully knows how to interact with those they see. Great job."
"Dr. Brown is the best! He is very intelligent. His analysis has been spot-on every time that I have had a procedure performed by him. He is very friendly and treats me with the level of respect usually only afforded a member of an immediate family member."
"Dr. Brown is very knowledgeable and emphatic. I would recommend him to anyone needed a GI specialist."
"Dr. Brown and Megan are awesome! I've been seeing them for several years and referred others to their practice. Anytime I've needed anything or had questions regarding my care they are addressed promptly and professionally. I would not trust my care to anyone else."
"I highly recommend Dr. Brown. He and his staff are very knowledgeable, kind and caring. I feel that he listens closely to my concerns and answers any questions I have thoroughly. I appreciate that he uses natural remedies along with traditional medicine."
"I saw Dr. Brown's PA, Megan. She was great; well informed, understanding, and kind. She listened and gave explanations. I'd highly recommend her."
"Megan was great. She explained in simple terms what was going on with me and offered a supplement to fix the issue. I’ve been using the supplement for two days and feel incredible relief for my issue."
"I’ve been struggling with fructose intolerance for +5 years. When we first discovered my problem, doctors simply told me to avoid the thing I was “allergic” to instead of taking further action to uncover what was causing my stomach problems. My parents found Dr. Brown online and even though I had to wait 4 months to get in, I think the wait was worth it. Immediately they started running tests, taking blood and put me on a path to discovery. I’m still in the process of everything, but now I have hope that I will finally get better."
"Great doc, very good with the explanation of everything"
"Recent office visit with Megan was very good. She reviewed my symptoms and gave clear instructions as needed. All the staff were friendly and concerned."
"Dr. Brown and his team are absolutely wonderful. From his office staff to his nurses, everything about this team is very professional and friendly. I’m so glad he is my gastro doc! Highly recommend!"
"I have been Dr. Brown's patient for over 12 years. I have referred several patients to him for colonoscopies, it saved my life and will yours too! Dr. Brown is an amazing specialist with such a great attitude and a gentle, kind nature. His staff is just as kind, caring, and professional. Each time I have had the procedure, Dr. Brown has removed more polyps, some benign and some pre-cancer. Let him help you avoid colon cancer. Call him today!"
"Knowledgeable staff could make a huge difference for this office. Some patients have insurance plans that allow them to see any doctor. Those patients should not be turned away. After many months of attempting to get an appointment, I was finally able to see Dr. Brown. He was very kind, personable, and compassionate. I appreciate his approach to medicine."
"Love Dr Brown. He is great at what he does. Moved to the Dallas area and needs to see a GI doctor for GI issues i had before which started surfacing again while I was pregnant. They took care of me and I am happy to kép him as my GI doctor. He has a great personality and great bedside manners. Meagan his PA is great too."
"Very professional and caring staff and doctor. Highly recommend."
"I saw Dr. Brown's PA Megan Canady today and she was awesome! She took her time with me and listened to my symptoms carefully, and ordered a blood test and colonoscopy to find out what is going on. I am in my 20s and I have been having digestive issues for years. I was worried that I would just be told to eat healthier and see if it cleared up on its own like other doctors have done in the past, but I'm so glad that these tests are being done and that I will finally know what is going on. Her bedside manner was great as well. It's a little embarrassing to talk to someone about these issues, but she made me feel very comfortable. Most of the negative reviews I've seen for this office seem to be about not being able to get in to see Dr. Brown in a timely manner, but Megan is wonderful and I was able to get in in a few days. I would definitely recommend her. The receptionist and MA were very nice as well. Any time I called and left a message my phone calls were returned within a couple of hours which is really good for a busy office."
"Dr. Brown is absolutely amazing!! I went to several doctors before I found Dr. Brown, and he is by far the best. To say he thinks outside of the box is an understatement. He will not give up on you until he heals you, he genuinely cares about you and talks to you like a person, not just a number. He is so passionate about what he does, and it shows! I have GI issues which we've made strides on healing, but I also suffer from anxiety. Dr. Brown listened to my stories of anxiety and even offered great advice! He also recommended some CBD oil which he felt I would benefit from, and once again he was right! Having severe anxiety, I am very reluctant to try new things, but I pushed through it and tried it. I can't explain enough how much this oil has changed my life, I never in a a million years thought this would happen. I've been suffering for over five years, and this has cleared my mind so much! It gave me energy, settled my anxiety, and has helped my GI issues. You have to do it, you will not regret it! I'm a real patient with real problems, and I'm telling you that this will change your life. Go see Dr.Brown, spend the money, and get on with enjoying your life."
"All staff were welcoming, on-time, and efficient. No complications and a great report! Thank you! I will be back. D. Hall"
"Been a patient for many wouldnt go anywhere else!! THANKS TEAM Dr. BROWN!"
"Dr. Brown is absolutely wonderful. Any time I have a problem he is there to help. He has a great bedside manner, and truly cares about his patients. I would recommend him 100%"
"Fast, easy process well orchestrated top notch thanks Dr Brown"
"Dr. Kenneth Brown's office did incredible job starting from setting up appointment, following up email, prescription, etc. I felt very comfortable during the whole process."
"Very professional! I will come back for sure. Excellent customer service and Professionalism. It was worth the wait for an appointment."
"Dr. Brown and his P.A, Meghan are great. I definitely recommend them!!"
"Dr.Brown and his staff are more than amazing! I would highly recommend them!"
"Well planned and conducted visit. Professional service all the way around."
"Very positive experience working Dr. Brown and his staff so far. I've only had a few visits but I feel I've made the right choice in choosing Dr. Brown."
"I have been a patient of Dr. Brown for 10+ years. His practice is busy but accessible. His treatment plan and approach is conservative and effective. He has performed 2 colonoscopies on me, the most recent being 2 weeks ago. I was in and out within a couple of hours. Prep communication was excellent."
"Dr Brown and his staff are top notch. I have had two surgical procedures with him and my husband has had one. Preston Crossing Endoscopy is the place to get it done with Dr. Brown - no waiting and get you out of there with no delay!"
"Great doctor, appreciated the style"
"Dr. Brown is great, you can tell he loves his job. He keeps it light and fun, very enjoyable experience, (if you can say that about a colonoscopy) He and his staff were very kind and accommodating. The staff at the facility were amazing too. We laughed and chatted until I was out from the anesthesia. After the procedure, when I woke, I did not have to wait around for him with my results he was there within 5 minutes. I highly recommend Dr. Brown, I did my research to find him and I’m very glad I did. In 10 years when it’s due time for another I will be a returning patient for sure."
"Dr. Brown is on-time and friendly. The reasons I chose Dr. Brown is his transparency in his YouTube videos and not having to do a consultation prior to getting a colonoscopy. Very convenient. I would strongly recommend Dr. Brown as a gastroenterologist and to do your next colonoscopy."
"the office staff and of course, Dr. K. Brown are true professionals in every sense. . I highly recommend them for any of your G.I health needs.."
"Very nice and informative. Great doc!!"
"Dr. Brown, his PA Megan, Diana and the rest of his staff are a wonderful, caring 5 Star team and I would recommend him to anyone with digestive issues. Dr. Brown takes his time, listens attentively and doesn’t make you feel hurried. After suffering with digestive issues for many years he was able to make a diagnosis which set me on the path to healing. As a follow up after having an endoscopy I was able to do a virtual visit online with Dr. Brown to go over my diagnosis, test results and answer any questions I had. The virtual visit was easy to set up and I was even able to have my husband on speaker phone so that he could ask questions too. We’re doing another virtual checkup in a few months and I’m so glad to be able to do this from the comfort of my home. It was such a convenient way to have access to my doctor and I applaud him for utilizing this high tech solution!"
"I had a major problem with unexplained pain in my belly for 2 years. Unbearable lightning pain. The Doc did some kind of magic belly rub and gave me a supply of Rx samples. I was apprehensive but within 2 weeks the pain was almost non-existent and has been gone for almost ten years. He didn't even charge me for the visit- amazing experience."
"Fantastic clinic! I've never met Dr. Brown, but his staff and clinical team are some of the best that I've been around. I've dealt with gastro issues my entire life, and over the past 10 years I've gone from one place to the next without much success. I met with Megan and she is wonderful! I felt that she listened to my symptoms and concerns and came up with a game plan. She has great bedside manner, and very thorough in her exam. I'm truly grateful to her because she's been able to help me and resolve my concerns. I came to this clinic based off of the reviews. To address some of the negative reviews... as far as the parking goes, the clinic has moved locations, so parking is no longer an issue. There is a long wait to see Dr. Brown, but Megan is available and she's awesome so I don't understand the hang up. Scheduling an appointment in general can be difficult; I rarely spoke with anyone directly over the phone, which led to a lot of phone tag. Yes it was frustrating, and I contemplated going to another clinic; however, I kept trying and it was worth it! As far as cost... no different from any other clinic I've been to."
"The facility, nurses, and Dr. Kenneth Brown were all awesome! Very easy process for my procedure!"
"Dr. Brown was awesome! 110% into each of his patients & their needs and a great communicator. His entire team were so professional and made sure all of my concerns were addressed. This is "THE" doctor to see in DFW!"
"I am a dietitian and work with many clients that have GI issues. I have been referring my clients to Dr. Brown for 12 years and get nothing but positive feedback from my clients. He is excellent, personable and takes the time to listen. He also tries to determine the underlying root cause, not just treat the symptoms. I highly recommend him."
"My experience with Dr. Brown and his staff has been very satisfactory."
"This was my first colonoscopy and I'll admit i was a little concerned over how the day would go, the staff and Dr Brown were exceptional. I need not of worried. Once there I was prepped for the procedure and kept well informed about what would happen, the staff were very caring and friendly. Dr Brown was very helpful and explained everything afterwards. Dr Brown's team are excellent, see y'all in two years."
"I have nothing but great things to say about Dr. Brown and his staff. My ordeal started in Austin with multiple doctors trying to diagnose my issues for several years with no luck. I was turned to Dr. Brown in Plano and I immediately made an appointment and made the drive up. One of the things I noticed in the first visit is that he listened to what I had to say, which is uncommon these days. After the first procedure he diagnosed me with Chron's. As bad as that was, I was very happy that he had figured out what was going on and we were on the road to get it under control. That happened back in 2013 and I make the 4 hour drive up every 6 months to see him. He is very knowledgeable and his staff has helped me through several situations which I am very thankful for. I highly recommend him for any of your gastrointestinal needs. Kyle Caldwell"
"Dr Brown made a not so pleasant procedure go very smoothly. I appreciated the email video I got before the procedure explaining what to do before I came in and what to expect afterwards. The entire team was very friendly and professional and I'm happy I chose to see Dr Brown. He has been my husband's Dr for many years and now he's mine. Thanks Dr Brown!"
"Easy procedure. I highly recommend getting your colonoscopy check up done early and I can tell you that Dr. Brown did a great job. Nothing to it!"
"Professional staff, great service and excellent procedure. Very efficient and really appreciated Dr. Brown's bedside manner and ability to explain what was going to be done and what he did. Don't wait to make the visit."
"Dr. Brown and his staff were great from start to finish. Everything was explained, scheduled, and executed as expected in both a professional and friendly manner. I went to him because of these reviews so I'm really just checking in to say that they're true in my experience."
"I had my fourth colonoscopy last Friday. The procedure went smoothly. The staff is efficient and friendly, and I was in and out, actually, in less than 90 minutes. All went well. The only problem with doing this, really, is the prep the day before. But that is a necessary part of the process, and it's really more a matter of inconvenience than discomfort. Dr. Brown is efficient and professional. No problems."
"Dr Brown and his staff were excellent."
"Dr. Brown performed a colonoscopy on me last week. It was a procedure I was very nervous about and dreaded doing for several years. However, when I arrived at the facilities, the staff was very reassuring and friendly. Although they seemed to have done very many of these procedures, they took the time to make me feel comfortable and relaxed. I applaud the nurses, the anesthesiologist, and Dr. Brown for doing an excellent job of making me feel more comfortable than I do at the dentist office. I would highly recommend having the procedure done because it isn't nearly as bad as I thought. I would also highly recommend using Dr. Brown and his staff to perform the procedure. Thanks Dr. Brown you are a true professional."
"I had my first colnoscopy and endoscopy with Dr. Brown recently, and everything went great! The staff has been very helpful for my prep for the procedures and was able to answer any questions that I had. Dr. Brown was very nice and very informative before and after the procedure. The facility was clean and well organized. I will continue to use Dr. Brown for my GI needs in the future."
"Love him, his office and his staff. They are all very heart felt and easy to work with. My procedures went great - they were on time and I was out of there in enough time to enjoy some lunch and then pick up my twins from school. Always a pleasure to visit his office."
"Dr. Brown has performed several medical procedures for several members of my family, including me. We are all very satisfied with Dr. Brown expertise and professionalism and will continue to use his services in the future. Excellent person and professional and great office staff."
"doctor Brown did an excellent job he was very professional and caring. After the procedure he stopped by to inform me of the results and what I could expect.I would not hesitate to recommend him to anyone"
"I had a colonoscopy last Friday, performed by Dr. Brown. Although I have had colonoscopy's before, this was my first time with doctor Brown. My experience was great. The staff was very efficient. My wait was very short. I had met Dr. Brown once before when my wife had a colonoscopy and I like the way he handles his patients. We talked briefly before and after the procedure and he explained exactly what had been done and that was it .. all done. I would certainly recommend Dr. Brown without hesitation. Thanks!"
"Edited 03/10/2016 Just happened to notice the response from the provider. For what it's worth, have changed my review as I feel Dr. Brown truly cares about his patients. Will be trying to contact his office again, hopefully with better luck this time around :) Old review: Tried to get an appointment now after seeing the great reviews. Unfortunately the scheduler I spoke to was unbelievably rude, couldn't care less for a new patient."
"I had an endoscopy and while it is not the first time I have had this done, it was my first with Dr. Brown. It was quick, on time, painless and I felt he really understood the difficulty of my situation. Thank you Dr. Brown, Meagan Kennedy and the staff at Plano Endoscopy Center!"
"My experience was as good as can be expected. Everyone was very professional and EFFICIENT. Frank D."
"Dr, Brown and his staff are great. I highly recommend them."
"Excellent!!"
"Wonderful experience with Dr. Brown and his staff. However, the facility he used for the procedure did not meet my expectations. Once I was being released and after I spoke to Dr. Brown about the procedure, the nurse left me standing there, while my daughter went for the car, to pick me up. She did not come back. After a while, I peeked out the door and saw my daughter waiting for me. I walked out to the car. All of a sudden, a different nurse came out to make sure I was ok and getting into the correct car. I think the nursing staff should be aware of their released patients and make sure they get to their vehicle ok. I was very disappointed in this part."
"This is a recommendation from my mother, a current patient of Dr Brown's: The greatest experience I've ever had at a facility!! Thank you Diana at Dr. Kenneth Browns office for the recommendation to Gateway Diagnostics for my CT and all Dr. Brown's office at DHAT for working so hard to help me save my life. I had my CT today to see what else could be wrong. I have such respect and love for both the great team at Dr Browns office and also the wonderful people at Gateway Diagnostics. They treated everyone, all patients, not just myself with such kindness, feeling, and respect, I haven't seen in years. Each persons problem was acknowledged and at that time, they were the most important person in the building, and I've worked in medicine in 15 years, so I know. That is something you never see anymore. If anyone ever needs help, I'd be proud to recommend Dr Brown without question!!"
"Dr. Brown and his staff were the best. From start to finish they were all friendly and professtional."
"Dr. Brown is prompt, efficient, and thorough."
"I have had Chrones for 22 years and he is hands down the best doctor i have ever worked with. He has the perfect mix of intelligence and bedside manor. I trust him completely and you would be lucky to have him as your MD."
"My first visit was great. The next two visits, I felt very rushed. He's an amazing physician, but please more time with patients!"
"Outstanding Professional Staff. All questions were answered to my satisfaction. Follow up was great. I would highly recommend Dr. Kenneth Brown."
"I went for a colonoscopy in January 2014. I emailed a question 1 or 2 days before around 10 p.m. at night, and Dr. Brown himself replied immediately, so that was impressive. The staff were fantastic - efficient and friendly, and answered all of my follow up questions promptly. I have high-deductible insurance, so was concerned about the cost, but it came out exactly as quoted - no surprises, and was quite reasonable and lower cost than other places, despite being probably the best place around."
"Caring and efficient office staff, Medical Assistants and Doctor."
"My sister, a nurse practitioner, recommended him, so I knew he'd be good. Also, other family members are patients of his. I was an out-of-town patient and wanted a colonoscopy in one trip. His staff pre-screened me over the phone so I didn't have to have an office visit before the procedure. The colonoscopy went super smooth. Signed a few things, and they took me in right away. Dr. Brown and his assistants showed up after I changed. I was knocked out, woke up, and then out of there. I talked to the doctor before and after the procedure. No complaints."
"Dr. Brown has always been a compassionate and thoroughly effective physician. I have been a patient for several years and he is always proactive and effective."
"thumbs up!!!!"
"Dr. Brown came highly recommended to me when I moved to TX in 2011. I needed a GI to oversee my Crohn's, which is a tricky disease to manage. He and his staff are responsive, accessible, extremely knowledgeable and provided me with a treatment plan that works for my lifestyle. I highly recommend Dr. Brown and his staff."
"I found Dr. Brown through a doctor rating site, and I was not disappointed once I visited his office for the first time. He and his staff were great and Dr. Brown actually had a conversation with you and got to know a little bit about who you are and what you do, etc. Very impressive and all throughout the procedures, he and his staff were outstanding. I would highly recommend him to others."
"Dr. Brown is awesome! He listens to your questions and concerns and is willing to help any way he can. Dr. Brown has excellent bed side manner which is hard to find. He is very knowledgeable and confident in his practices, I swore I'd never have another endo/colonoscopy done again but Dr. Brown made me feel comfortable and it was if I never had anything done! Dr. Brown and his team are the best! Definately belongs in D! Magazine! Thank you! From a very pleased patient!"
"Dr. Brown made a wonderful difference in my life, I had suffered from annoying GI problems for a log time, with one office visit and a new medication , my problem was solved. Further Dr. Brown does my regular colonoscopy; the proceedure is made comfortable and as pleasant as possible. This is the way to go."
"My experience with Dr. Brown was great. They were very professional and I had no worries what so ever. The nurses were great too. They made me feel very at ease and it went by very quick. I highly recommend Dr Brown and will be seeing him again in the near future. Thank you Dr Brown and your staff for making my procedure as smooth as silk."
"I consulted Dr. Brown after being diagnosed with celiac disease. I was apprehensive as it is difficult to find MD's who have spent the time to research this disease. Dr. Brown did not disappoint, and though he may not have all the answers, he will certainly spend quality time trying to get the correct diagnosis. He is one of the most personable, and capable doctors I have met!!"
"I saw Dr. Brown after suffering from years from severe acid reflux. I was in tears in his office from the pain. He gave me medication (Dexilant samples on the spot) and I haven't suffered since. He fixed it."
"This was my second time using Dr. Brown and just as the first time, it was a simple and painless procedure for me. The prep is always the worst, but I got through it easily and on the day of the procedure, the staff at the center made everything a smooth process. Very professional group and I highly recommend Dr. Brown and his staff!"
"Dr. Brown is such a smart, thorough and even "thinks outside the box" kind of Dr. He has a way of making you feel comfortable talking about difficult things, which REALLY is a nice trait to have when you're in the field of Gastroenterology! :) Smart, compassionate, he takes the time needed.... I believe he genuinely cares about his patients. He has an organized, efficient office with staff as nice as he is. It just doesn't get much better than that! Another nice bonus.. they have complimentary Valet parking! I highly recommend him. If you have to wait a bit to get an appt. I don't think you'll be disappointed."
"I love this office! I have been seeing Dr Brown for several years and love him and his staff. Dianna is very helpful."