GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Horwitz proved to be a good listener, ask excellent questions, as well as be thorough in his evaluation. Also, he was very personable. I recommend him highly."
"I can't imagine two more gracious nurses than Paula in Surgical Services and Jenna in the PACU. They were both kind and sensitive to my needs and fears."
"I had a great experience with Dr.Horwitz and his staff. Everything was great from start to finish. I’m so grateful for everything and very happy with my experience. Thanks to everyone!!!"
"Great doctor and very nice staff. Been a repeat client and would recommend their services. Side note: make sure you follow up on referral sent by your primary physician."
"Great service, I was given an appointment the following day. I didn’t have t wait long, the nurse was prompt. Dr. Horwitz was very thorough and answered all my questions.My only disappointment which was out of their control was scheduling. My circumstances dictated my procedure required it be done in the hospital unfortunately it was booked up to January. I appreciated the fact my health was their main concern and didn’t revert to a surgery center. I highly recommended this office and doctor. ..,,,,,,,,James"
"LOVED the Dr, but the billing/verification of benefits process needs work.. Dr was excellent and I won’t give less than a 5-star because he really was excellent and having worked in the medical field, I know what a good bedside manner is. So thank you, Dr. Horwitz, for making an unpleasant procedure a pleasant experience. I was extremely nervous and you calmed my nerves. I am very grateful for that. BUT. May I speak my peace about the collections/billing process. I understand that you are providing a service and many medical bills are sent to collections, etc. And yes, you should get fully compensated for the services you provide. But, may I suggest that a $350 deposit not be collected up front in the event that definite benefits are verified by a benefits/insurance specialist beforehand? I informed the scheduler that I was familiar with my medical benefits, that a preventative colonoscopy, whether routine or diagnostic, (and clearly stated on my plan benefits), it would be covered at 100%, but regardless of this, I still had to pay an unexpected and immediate $350 deposit. Then, I had to wait nearly 2 months for a refund. I feel if the deposit is required immediately, then the same timely courtesy be given when issuing a refund. With claims being filed electronically, and the status of them easily accessible, I believe your billing system can expedite the refund process. I also inquired about my refund multiple times and the office said it had been placed in the mail, when it fact the check was dated several days AFTER I was told it had already been mailed. Maybe you outsource this because my refund check was mailed from Texas. I just feel this adds more work for your billing staff as well as stress to your patients. Anyways, if at all possible please implement a benefits verification process, or at minimum, issue the refunds quicker. Truly the most painful part of this procedure (next to the prep of course!) was the unanticipated deposit and waiting so long for the refund. Thanks!"
"Dr. Horwitz always makes me feel like I'm talking to a friend. He asks the right questions and listens to my answers and shows that he cares. I would definitely recommend him if you want a good doctor."
"Staff was very friendly. They explained the whole procedure and what I could expect. Post Op the Dr. Horwitz came in and explained what was found, preventative measures, and follow up procedures."
"My experience was stress free because of all the nurses and Dr Horwitz. From start to finish. Everything was explained and everyone was caring. Thank you to the whole staff."
"I just saw Doctor Horwitz for the first time and he is great. He was kind, patient and professional. He is a doctor that will actually listen to your concerns and address them. He did not rush the appointment and he answered all of my questions and educated me on some of the issues I was having and we were able to come up with a treatment and follow up plan that I am happy with"
"I was given great care through the online reminders, staff, and doctor. My medical needs were addressed in a timely and efficient manner. The only thing I could complain about is the colonoscopy prep, beyond that, I can say I received excellent care!"
"Very professional and friendly staff. Excellent nursing staff who definitely have the patient care and comfort as a priority. Dr. Horowitz is very good at explaining everything and his bed side manner is impeccable. Thank you for the wonderful care and follow up."
"Everything went as expected. Scheduling was correct; procedures went as expected. The staff and doctors were professional and courteous. I cannot think of anything that could be improved."
"My experience at Dr. Horwitz office was one worthy of a review. From the scheduling staff on the telephone, the front desk staff, nurses, medical student to Dr.Horwitz himself, everyone was pleasant and helpful. I have had a long history of stomach trouble and he and his medical student both made me feel heard and understood. I feel like we came up with a plan to finding the problem and a solution that I am comfortable and happy with. I would definitely recommend choosing this office as your provider."
"Great Dr . Always listens and talks to you like a person . Is great at explaining everything and does his best to find the right treatment’s for you . Wouldn’t go to anyone else ."
"They were running a little late, but when I went back for my procedure they were very kind, knowledgeable and really good explaining everything they were doing. It was absolutely a good experience. I would definitely recommend this practice."
"All the nurses, the anesthetist, & Dr. Horwitz did an excellent job of explaining what they were doing & how the procedure would go. Excellent care and explanation of the findings. Definitely made it less stressful for me!"
"Staff at the front door was very helpful and fluid. Nursing staff and Dr. Staff were very professional and courteous. After the procedure Dr. Horwitz counseled with me and presented his findings in a layman’s terms that I could understand. Thank you all."
"Everything about my experience with Dr. Horwitz and the other staff was flawless. I particularly appreciated being able to provide pre-appointment registration using their secure website (I hate filling out lengthy forms at the doctor's office), Leading up to the appointment, the prep material was received promptly and with clear instructions. I received email and text reminders leading up to the appointment. On the day of the procedure, Dr. Horwitz and his staff were very personable, professional and communicated well."
"Dr.Horwitz was very personable, prompt and understanding of my families situation. We felt as he truly cared about his patient. We will stick with them for our primary G.I. doctor."
"My experience was good from the time I walked in till the time I left. Everyone who worked on me came in prior to procedure to talk to me, and then later to see how I was doing. Dr Horwitz came in and explained everything he found and explained it all to me before I left the office...making sure I had no concerns, and all off my questions answered. I would recommend Dr Horwitz."
"Dr. Horowitz was very thorough and professional, his staff was friendly, professional and helped put me at ease regarding the procedure. I would highly recommend this office to all!"
"Dr Horowitz came to talk to me about postponing my colonoscopy due to inadequate prep. Although I was angry at the time I realize what he was telling me was the truth and that I had not adequately prepared. I appreciate his frankness."