Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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"Very impressive office organization. Extremely experienced and organized. Friendly and concerned for the care you are seeking. My doctor showed the concern for my health. I find myself able to trust their medical knowledge."
"Dr. Tsai is absolutely incredible! He’s disarming yet thorough, patient and funny even. It makes dealing with Gastro issues very manageable. Same goes for his staff. They were kind from initial greetings to checking out. So glad I was referred to him!"
"Absolutely amazing doctor. We were incredibly impressed and so thankful he’s our dr."
"Dr. Tsai is very professional and personable. He makes you feel very comfortable and answers your questions in an easy to understand way."
"I have been a patient of Dr. Tsai for a few years. My husband is also a patient. We have both been immensely pleased with our care. He is an excellent M.D. and cares about his patients. His office staff are the absolute best as well."
"Dr was one time! One of the best doctors have seen in a long time knowledgeable and he asked a lot of questions and then he explained different symptoms/situations. Professional as well. We need more doctors like Dr Tsai!"
"Good doc. Await study and prep. As Arnold said "I'll be back ""
"Our first consultation went extremely well. I enjoyed meeting the Dr, seeing the facility and just a well rounded first impression. Thank for the professionalism."
"Great guy, very knowledgeable and takes the time to discuss any concerns you might have."
"I have been seen by lots of doctors. I don’t know if it’s just good chemistry between he and I however Dr. Tsai made me feel like he genuinely cares about me. I understand that doctors are supposed to have a good bedside manner, but Dr. Tsai is more like a partner concerning my health care needs. If you’re on the fence about a which Gastro Doc to see. This man is not just good at what he does….he’s type of guy I’d want on my side if I were entering a battle of any kind."
"Dr. Tsai was very nice, considerate and professional throughout my visit. If I had any questions about medications or procedures, he explained it very thoroughly. I would recommend him to all my friends!"
"Dr. Tsai is a very very good Dr., very down to his practice n very explanatory answer"
"Dr. Tsai is very through and answers all questions. He also gives you a written report of your visit."
"Dr. Tsai calmed my fears. He answered all of my questions. I would definitely recommend him to others."
"Great doc!"
"Dr. Tsai and staff really care and spend quality time with their patients. Very impressive!"
"Amazing team at AG. Dr. Tsai was able to get me in for colonoscopy on short notice due to cancellation and I couldn’t be happy with care, anesthesia team and recovery team."
"Dr. Tsai is an excellent choice for Austin, very knowledgeable in his field and his staff provide great service."
"Very good experience."
"Excellent visit. Dr Tsai is so knowledgeable , informative and thorough. He was able to tell me what was going on in my system and will explore via diagnostic testing and provided me with a clear action plan. I am so glad I was referred to him by physicians I know. I am looking forward to making recovery and healing with his oversight"
"Friendly staff, easy procedure."
"Very satisfied and very professional the staff is great , I Highly recommend The staff and this medical Professionals"
"Saw on time, Dr Tsai is great, they listen and take action"
"Great experience!"
"Impressed from start to finish. Appreciate Dr. Tsai taking time to go over the diagnosis clearly and treatment options. Staff was great and Lillian, Dr. Tsai’s assistant, continues following up and very kind and helpful. Highly recommend. Thank you very much."
"Dr. Tsai actually listened to me and made me feel like my imput was valid."
"The best Austin has to offer!"
"I was very impressed by Dr Tsai’s approach. He showed unusual interest in preventative conversations and I was able to talk through a few questions that most doctors, in my opinion, don’t spend much time on. I’ll definitely use Dr. Tsai in the future."
"Care from my call to make an appointment, to being greeted and helped by Cassie at the reception area it was all professional, caring and a great experience. It was a shock to get to see Dr. Tsai in 2 days. Dr Tsai was wonderful. He had looked at my chart and reviewed the reports that I brought. He listened to me, did a brief exam then, explained his plan patiently, giving detail, drawing illustrations (as a visual learner it was care rarely given) and checked with me and my daughter all throughout. He made sure we both understood what was needed. His communication skills are superlative! He left me knowing that I had made the perfect decision seeing him. I will highly recommend him to friends and family. Excellence in care!"
"My husband and I both love Dr Tsai!! He is professional and friendly. Unsurpassed in every way. Great care. Listened to everything I have to say. Outstanding!!"
"First appointment and follow up with the staff his continuing to be a pretty terrific experience."
"Dr. Tsai was so kind and informative. He was patient with my mother who’s hard of hearing and fluent in Spanish. Thank you so much for your care."
"Dr. Tsai is a great doctor. He’s great at listening and taking time to provide great care. He’s also very friendly and always smiling. It’s a great feeling when your doctor cares about giving you the best treatment possible."
"Very professional and explains your health issues that are easy to understand."
"Very professional he was very knowledgeable made me feel good about my procedure and everything that would go on"
"This was my first experience at Dr. Tsai’s office. The office staff was so pleasant, efficient, and professional. I was seen on time and Dr. Tsai was a pleasure. I had been sick and he helped me feel so much better. He is professional and has a wonderful bedside manner. I left knowing I had finally found a gastroenterologist I liked and could trust to take care of my health."
"John is very communicative and provided a good explanation of each step in the procedure. It was a great learning experience for me and instilled confidence."
"Dr. Tsai bedside manner is impeccable. He truly understood my needs and acknowledge my feelings. He is knowledgeable and will do everything he can to get to the root of the issue. He explains things in a matter that is understandable."
"Dr. Tsai is very thorough and explores options other providers may miss. He listens closely and when presenting treatments he explains clearly to the patient. He is knowledgeable and personable, both traits you want in a doctor."
"Dr. Tsai is a wonderful, patient, knowledgeable doctor. He takes his time and he listens. Love Dr. Tsai!"
"I will recommend this to my friends and family 100%, this doctor is caring, polite and professional, I just cannot express how scared I am of doctors in general."
"Really great experience with Dr. Thai, super friendly, welcoming and professional. I've had bad experiences with doctors expending 5min with me and being on a rush, not really digging deep into my health or concerns. But Dr Tsai cared about what I'm going through, he made me feel heard and took his time to make sure I was informed, he explained things on a really easy and understandable way."
"Highly recommend Dr. Tsai and his entire team. They were very professional and friendly and I wouldn’t hesitate to use them again in the future and recommend their services."
"This was my first visit to see Dr. Tsai. I found him to be very knowledgeable, thorough, personable and a good listener. I highly recommend him."
"I totally enjoyed the visit. Doc was amazing and made me feel very comfortable. He is so great with his patients that I will recommend him to everyone in need of his specialty!!!! Thank you to him and his team for an amazing, comfortable visit."
"I was very pleased with Dr. Tsai’s care. He made me feel very welcome and I found he had a very warm personality. He listened to my symptoms and didn’t rush me. I will continue to go him for care."
"I had no problems at all! Everyone knew what they were doing! Very respectful!"
"I found Dr. Tsai to be extremely competent, conscientious, and caring. I highly recommend him to anyone needing gastrointestinal care."
"Dr Tsai is a very caring and thorough physician. He takes as much time as the patient needs to answer all questions. Besides discussing medical issues, he also gives advice on diet, exercise, & living a healthy lifestyle. I can confidently recommend Dr Tsai."
"Dr. Tsai is a highly qualified Dr. Extremely knowledgeable, a professional caregiver. Easy to talk to and he explains all the procedures carefully and answers all my questions in a way that is easy for me to understand. He and his staff put you at ease and truly care for you and your family."
"Unsurpassed in every way. Great care. Listened to what I have to say. Outstanding."
"I'm happy with my experiences with Dr. Tsai. He's courteous, knowledgeable and personable, as is the office and medical staff. At this point in time, appointments are easy to make and I don't wait long in the office. Selfishly, I kind of don't want everyone to know so this won't change as he takes on more patients; but good doctors are difficult to find. I spent quite a bit of time looking for a good GI doc, and I wouldn't want to rob anyone else of good care. I also like that he's got a satellite office closer to my home, which makes it much easier, as I don't live in the city."
"Dr Tsai diagnosed the problem I had suffered with for several years, prescribed the correct medication, and I am now on the mend and able to enjoy our normal activities. VERY pleased with the entire experience and strongly recommend him."
"I felt very comfortable and well informed about my prosedure."
"Dr Tsai always takes time to listen to your issues and formulates a plan from there. Office personnel are very courteous & professional."
"Very knowledgeable and caring. Took a lot of time to answer questions and get to know me as a new patient. Great experience all around!!"
"Best GI doctor ever! He has great bedside manner and takes his time to educate his patients. Very kind and uplifting. 10 out of 10 would recommend him for your GI needs."
"Dr. Tsai was professional and precise in talking with me at our initial appointment. We quickly scheduled some lab work and further testing procedures for the following week. After those procedures he spent time explaining the results and our next steps. The following day I was worked into his schedule for the next week!"
"Great health educator! Very personal & professional."
"Dr. Tsai was very polite, listened well and freely allowed me to share my symptoms! He was very knowledgeable in sharing his thoughts about things I was eating and drinking that I should eliminate! We walked away with a plan to help me and I felt better knowing I was good hands with a doctor that cared!"
"I saw Dr. Tsai because tumors were discovered in my liver. He was quickly able to determine they weren’t cancerous and how to make them go away. He is very kind and through. Really explains everything that’s going on and listens to you."
"“Dr. Tsai is incredibly kind, empathetic, and good at explaining everything thoroughly a way that’s easy to understand. I ended up being 30 minutes late to my appointment, and Dr. Tsai was not only nice enough to squeeze me in between other appointments, but also was very empathetic and understanding. I felt like I was in good hands given how knowledgeable and thorough he is with his work. I’ll definitely continue to see him in the future for this specialty.”"
"Extremely professional, caring, and efficient. Highly recommend."
"For very long, long time, I dodged doctors; but this year my health was not up to par. So I visited two family doctors and two specialists. The last one was this young feller John T Tsai. He was professional, personable, charismatic and above all cordially sympathetic. Gosh. You my think I was overboard with the review. Nope. At all. I am on the money"
"Dr. Tsai is AWESOME! Very knowledgeable, pleasant, patient, and does his best to educate his patients. Without hesitation, I would recommend Dr. Tsai to anyone looking for a great gastroenterologist doctor."
"Dr Tsai is amazing! He literally is a miracle doctor! . He got me back to my normal happy life style! 2 years ago I had chronic gastritis and could not eat anything for about year and was in so much pain. I had gone to 3 other gastro specialist and none of them could help me . I finally went to Dr Tsai and he was the one who got me back to normal. I can enjoy my wine with dinner and eat whatever I want on special occasions. I would highly recommend DR Tsai to anyone . Their staff very professional and courteous."
"Dr. Tsai has exceptional bedside manners. He took his time with me and made sure I didn’t have any unanswered questions. I was a little concerned my kids would have additional questions and he response was just tell them to give me a call or we can call them right now if you would like 😊 I would definitely refer family and friends to him."
"I appreciate Dr. Tsai’s thorough knowledge, extensive experience, and ability to communicate everything I needed to know (and not a bunch of stuff that I didn’t need to know) in a way that was easy to understand and that put my mind at ease for my first procedure. I don’t look forward to the procedure but I feel comfortable enough to trust him and his staff. So far, it’s been a good experience."
"Dr. Tsai is very friendly, and pleasant. Very much enjoyed meeting him. He explained everything thoroughly. He is incredibly knowledgeable and took plenty of time to anticipate and answer any questions I might have. It was a very pleasant experience. Highly recommend!"
"Dr. Tsai has been amazing! I just had an endoscopy for the second time in my life and it was so easy this time around. He made me feel so comfortable about the procedure and talked me through every step of the way. I’m so glad I was referred to him for my treatment and would recommend him to anyone who needs a gastroenterologist."
"As a chronically Ill individual I have my fair share of doctors collected at this point. I’ve live in multiple states and have been seen by every type of dr. Dr. Tsai is genuinely one of the best drs I’ve ever received care from. He has excellent bedside manner and makes you feel heard and understood. Every time I leave his office I feel a little better knowing he’s in my corner. He takes the time to explain every detail of care and makes you feel cared for on a personal level. I can’t recommend him enough. I am so thankful to have him as a dr."
"Dr. Tsai is very thorough and takes time to listen to you and answer all your questions. His staff is friendly making the office pleasant. I recommend him to all"
"Dr. Tsai is a high level expert who builds trust and truly cares about his patients. Top notch medical professional - look no further."
"I've been to a half dozen doctors over the years for my particular digestion problems. Dr. Tsai has been one of the best for a few simple reasons: 1. He listens to me and I've never felt rushed, 2. He'll validate actions I've tried and will suggest some new ones, 3. The staff at Austin Gastrointestinal is responsive. When I've needed a prescription filled while traveling, they got back to me within 30 minutes and the pharmacy I was close to had the prescription for within an hour. I'm really pleased with all concerned."
"Dr. Tsai is amazing. Great bedside manner and explains everything very well. It was great to have him recommended by a friend and I def recommend."
"As a patient, we all want to be informed and taken care of through the process. Dr. Tsai and the entire Austin Gastro team did that for me. I appreciated Dr. Tsai’s communication approach and he clearly is an expert in his field. The administration and operations were incredibly well organized and it was evident everyone understood their role and responsibility. Thank you Dr. Tsai and the entire team for taking such great care of me!"
"Dr Tsai has always had a positive attitude he seams to be very concern and has great respect for his patients. I never rate a person above a 4 star because I want him to keep on doing great work and concern about all of us"
