Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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"Highly recommend Dr. Cluley."
"Excellent, compassionate and professional gastroenterologist. He cares about his patients and has a warm and personal bedside manner, which is raw to find these days. I would recommend him and his nursing staff without reservation."
"Staff is pleasant and Dr I great. Highly recommended"
"Dr Cluley is very kind and patient. I trust in his care completely!"
"Amazing, carrying, professional service.
The best doctor and supporting personnel! From front desk to carrying me out. I felt support, safe and human care. I appreciate you!
Thank to you all !!!"
"Dr. Cluley is very professional and caring. I highly recommend him and his staff."
"Very professional and personable. Would recommend to others."
"Very personable, professional and easy to talk to."
"Dr. Cluley helped me overcome a condition that had been plaguing me for over a month. He did so by listening to me, carefully analyzing my lab results, and weighing all the available courses of action. I knew from the minute he walked into the room that I was in good hands. He didn’t rush our meeting, and he and his staff followed up with me and were available to answer questions whenever I needed them."
"After an ER visit and a primary care visit we still had no answers to my pain. Dr. Cluley was kind, patient, understanding, and came up with a game plan on how to proceed even when it was a holiday weekend! He provided comfort and was able to help get my pain under control. He’s definitely one of the good ones!"
"Dr Cluley has an excellent “bed side manner” he consults with you before the procedure and is very personable. Also was more than helpful when I had to call in with a question."
"Very friendly and super professional. Listened to every word I said. If you want a doc-in-a-box who just wants your money go elsewhere. I will definitely recommend to all my family and friends."
"It was my first visit, the staff was respectful. The Dr took his time talking to me and was helpful."
"Dr. Cluley is fantastic! He takes time out of his busy schedule to explain everything to you. I will definitely be a returning patient."
"My visit with Dr John Cluley was great! He came in introducing himself and sat down. We went over my health issues and answered my questions. He spoke in terms that I could understand. I've seen him before years ago and trust him to come of back for my care. Thanks,
Dora McW"
"Dr Cluley is a great communicator, always professional and has a lot of care and compassion for his patients."
"Dr. Cluley was real cool and laid back, he definitely reassured me the procedure would be smooth. Everything went well, he let my fiancé know all the details because I was still a bit sleepy after the procedure."
"Dr. Cluley is the best ! Best bedside manner , takes his time talking to his patients, is gentle , kind and very competent ! He takes care of my whole family! We are so glad that he works here in San Marcos!"
"I had the opportunity to use Dr. Cluley recently and was extremely fortunate to do so. I've interacted with many doctors in my life and can attest that Dr. Cluley is one of the best doctors I've experienced. He visited with me prior to and after the procedure and ensured I had no questions or concerns. He made me feel comfortable and secure with him. Highly recommend him."
"Extremely professional, thorough, non-threatening, calm experience. A+"
"Dr. Cluley is one of the top doctors in our area. Gladly recommend to anyone."
"Outstanding. Office was great and at tentative. Doctor came in very relaxed and put me at ear. He sat down listened to me asked some questions and we discussed options. He cared. Very important, especially in todays world."
"Very good at listening and observation of symptom concerns."
"This team of professionals far exceeded my expectations and eased my anticipation regarding my first colonoscopy. From nurse Karen, who put me a ease before the procedure to Betty who put me to sleep ( that was the best part) to Dr. Cluley who did the procedure, I highly recommend them to any of you first timers and even you multiple timers. It was an outstanding experience. If you’re going to get one, get it here!! 👍"
"Dr. Cluley listens to what you have to say and is very understanding of your needs depending on situation. He has been my gastro doctor for years and I would highly recommend him to anyone!"
"Dr. Cluley is simply the best gastroenterologist doctor ever. He is so kind and caring and cares about his patients. I feel so fortunate to have found him. Thank you Dr. Cluley."
"Dr Cluley is very passionate about his relationship with his patients! He explained everything in such detail! I appreciate all his knowledge and service!"
"Dr. Cluley and his staff are great! I'm recommending my husband to switch to him. No wait, they are always ahead of scheduled appt."
"Dr. Cooley was an awesome doctor. He listens to his patients. Great recommendation."
"Dr. Cluley is very professional, from first consultation to after the procedure. Very trustworthy. Would recommend to everyone."
"Dr. Cluley was extremely kind and professional! He patiently listened to my concerns and am lucky to have found him. I highly recommend him. He’s the best!"
"Awesome staff, friendly and provides great services."
"Very professional, warm inviroment. Very friendly."
"Got in ahead of schedule"
"I have been going to Dr. Cluley for several years. He takes his time to understand what is going on and ask questions. He is very informative and caring. He has help me tremendously and I am grateful!"
"Was a pleasant experience. Dr Cluley was really professional and kind."
"Dr. Cluley listens to your concerns and does not rush your appointment. The staff is knowledgeable and friendly."
"Dr. Cluley is very personable and has excellent bedside manner. He takes his time to answer all of your questions/concerns, and you will feel relieved after speaking with him. He responds swiftly through the patient portal, and is very attentive. By far one of the best Doctors that I’ve ever seen, and will continue to see."
"My first visit to the office and the staff was very friendly. Met Dr. Cluley and he was very kind and answered my questions. I am not so hesitant anymore for my procedure."
"Dr. Cluley was always respectful and very knowledgeable. The staff was also very nice and were sensitive to my needs and accommodated my requests. I’m really happy with the care they provided."
"I was VERY favorably impressed with Dr. Cluley and the care that he and his team provided to me. I will be recommending him to family and friends. Excellent!"
"At this point, Dr Cluley has gone farther in trying to solve a very difficult problem for me than any other doctor. I have had other doctors give up completely and wash their hands of my problems. We are very close to a solution and my hat goes off to him and his entire team."
"Dr. Cluley walked me through the process of my procedure and made sure I was comfortable. He has excellent bedside manner and confidently answered all the questions I had. I highly recommended Dr. Cluley."
"Extremely professional and very obviously an expert with the knowledge and experience for his trade.
Even his staff is exceptional."
"Dr. Cluley is great!! Relates well to his patients and unlike most doctors he actually remembers you personally."
"Dr. Clueley was attentive, kind and knowledgeable. He made me feel comfortable at my first visit and took the time to answer any questions I had without making me feel rushed."
"The appointment was on time. The place was very nice and clean. All the The staff that day was very nice and helpful and on time. And Dr John Cluley, MD was amazing. Hi five for him.
Thanks All Of Y'all"
"Dr JOHN CLULEY
I RECOMEND ANY PERSON. THIS DOCTOR IS VERY GOOD VERY KIND AND HIS PERSONAL GIVE YOU EXELENT CARE I AM SO HAPPY TO BE IN HIS HANDS I FEEL VERY COMFORTABLE WITH EVERYTHING HE DO TO ME I GIVE THANKS TO GOD TO SEND ME TO THE RIGHT PLACE WHERE THEY TAKE CARE OF MY HEALTH"
"Compassionate, professional, knows what he is doing..."
"A great caring doctor. Did my colonoscopy. No problems. In and out quickly. Very satisfied."
"The office staff was so kind and extremely helpful. The assistant to Dr. Cluley is professional, caring over all the experience is wonderful. Dr. Cluley is a concerned and very caring doctor, I had an issue and he was very compassionate person talking about the medical issues. I would highly recommend anyone to to the office. In this world today where it’s ugly out there, it’s nice to know you have an office staff and Doctors that not mean and concerned about us as a patient."
"Dr. Cluley is a patient and attentive doctor. He has always taken the time to make sure all my questions were answered and that I was comfortable with any procedures that I needed to have performed."
"Vary carring Dr . he and his staff are all 10's"
"My wife told me about this Dr. He is great. , No one better to take care of you in his specialty. Great individual and uses great facilitates to take care while doing of his care."
"First time at a gastroenterologist. Dr Clueley is very personable and genuinely concerned about my issues. Got a test and diagnosis quickly. Am in the new medication and have high hopes in the outcome. Feeling better already."
"Very impressed with the doctor and his staff."
"Dr Cluley is a great gastroenterologist. He listens intently and remembers things discussed when I have called back with other issues. His medical assistant, Janine Burton is top notch! She quickly returns calls, speaks to the dr before returning the calls, and is genuinely interested in how I am doing trying different suggestions. Great team!"
"My visit with Dr J Cluley was very professional. He explained all that was going to happen during the procedure and that he would make sure all was OK. I really liked him."
"Dr Cluley has the best bedside manner of any doctor I have EVER been to. He stopped by before the
Procedure to see if I had any questions & came back by after the procedure. I also got a
Phone call the day after to make sure I was doing OK & to see if I had any questions.
I give him a 10 because he is AWESOME!"
"Dr. Cluley is kind, caring and compassionate. He took his time during my initial appointment and addressed all of my concerns, ultimately putting my mind at ease. I really like this doctor!"
"Dr. Cluley’s staff are always caring and professional. I love how he always puts my mind at ease every time.while getting my colonoscopy. I’m a firm believer in self-care, and I take his advice to heart. I love everything about his staff.💜❤️💛💙"
"Dr. Cluley and staff were kind, informative and thorough. I felt safe and genuinely cared for. He took the time to discuss the procedure before and to discuss results after and they have followed up several times to see how I am doing."
"Dr Cluley is a caring and and attentive physician. He takes the time to listen and explains very thoroughly the plan of action so that you are prepared and comfortable. I would highly recommend him to others."
"Office staff very efficient. Dr. Cluley very caring, personal but professional. Instills confidence."
"Dr. Cluley performed upper GI endoscopy on me. I didn't feel any pain during and after the procedure. He is very friendly. I would recommend Dr. Cluley to anyone without any hesitate."
"Had my first visit with Dr.Cluley. very kind and explained things well. Looking forward to treatment"
"Dr. Cluley has saved my life literally. I've seen several different doctors for my health issues since 2004 and can honestly say that I have never met a doctor like him. He genuinely cares about his patients and has the absolute best bedside manner. He has worked very hard to figure out what it would take for me to have the best quality of life and he makes a point to make my family and I feel like we are more than just patients to him. My family and I could not be more grateful for the amazing doctor that he is. I do hope he knows what a blessing he is! ♡"
"Dr.Cluley was awesome I highly recommend his services. My GP was insistent that I request Dr Cluley and he was right."
"The office staff was very pleasant and prompt. Dr. Cluley was very friendly and knowledgeable. He provided me with the necessary information I needed. I highly recommend him."
"I highly recommend Dr. Cluley. I can’t wait to go back in three years. He was that good."
"The staff was nice, the wait was within reason and Dr Cluley was great in explaining in terms that I could understand."
"Dr. Cluley took the time to discuss what issues I’ve experienced, described how the body systems function together and offered choices available to address issue. I appreciated his sincere concern and genuine interest to assist. Thank you Dr. Cluley!"
"Never ever thought I would say a colonoscopy was a good experience but Dr. Cluley was the difference. Calming manner, professional concern, a little well placed humor and he welcomed my wife into the post procedure discussion. Don't know how it could have been better. Nice intangible was the respect the nursing staff exhibited toward Dr. Cluley. It was obvious they enjoyed working with him."
"Dr Cluley treats you with respect and compassion. He is professional and easy to talk to. I highly recommend him."
"De. Cluley was able to answer all of our questions and provide us with excellent information to better assist my daughter and I."
"Dr Cluley make you feel comfortable with your concerns. Staff very nice and very professional. Highly recommended."
"Very well organized and all the staff were friendly and Dr. Cluley was easy to talk with and professional."
"So far, so good. This was my first appt. I am very hopeful that Dr Cluely can find the cause of my problems."
"Dr. Cluley is amazing. He listens to you and addresses all your concerns while making you feel comfortable. He explains things in a way so you can understand. I hit the gold mine with him."
"Dr Cluley is awesome. He is very informative and I have full confidence in him with my health!"
"How fortunate to have Dr. Cluley practicing in San Marcos. I went in with pain of an unknown origin. For a while I thought I was having a heart episode, the pain was that bad and located near my sternum. After visiting with me, palpating my torso and asking the right questions, Dr. Cluley ordered some blood work and an ultrasound. He had a theory as to what may have caused the severe pain I experienced and shared that with me. He drew a diagram of my digestive organs and in layman’s terms laid out his theory. The tests confirmed it. It was wonderful to have an explanation for the pain.
So happy to have found Dr Cluely. Also his staff are exceptional. They got me in quickly."
"Easy to talk to and he took his time with me"
"Dr. CLULEY is the kindest physician I have encountered. He has met with me in a difficult time of my life and health. He has relieved my anxiety of a health situation. "If there is a problem, we will address it."
I am most thankful to have come in contact with Dr. CLULEY. I value his expertise and knowledge. He has loving "people skills" and the ability to share his true concern for you, the patient.
THANK YOU Dr. JOHN CLULEY, for your expertise and THANK YOU for just being you! While I met you during a difficult time with health concerns you were able to assist my needs. I am most thankful for you.
Blessings to you Sir. Thank you!
Donna Lee"
"Great practice. Staff is very helpful and Dr. Cluley is excellent. Professional and easy to talk with. Appointment was on time, too."
"Everyone was so professional and kind, it’s always nice to be around people that Love their jobs."
"Dr.Cluly and his staff were amazing, easy to work with fast with there responses, and extremely professional."
"Very focused on his patients. Smart, articulate, explains your condition and even drew me a picture. He takes the time to answer all your questions."
"great service, the Doctor is very cordial and takes the time to listen to the patient."
"DR. CLULEY is an AMZING Dr. He really cares and takes the time to actually listen to what your having issues with. Been dealing with these issues for sometime and he actually gets to the bottom of it"
"Dr. Cluley is the best! He has good bedside manner, and truly listens and cares for his patients."
"I think it is the worse thing to have to go see this kind of Dr. However, he was very caring and put me at ease immediately. I had some questions and concerns. I was sure he would forget about them during the procedure. He came after and addressed the concerns immediately. I would recommend him highly."
"Fast simple"
"He is a very nice doctor I am glad he is my gastronomy doctor"
"Very professional experience"
"Most people don't really like to have this procedure done but it was relatively easier than I've had before. The prep medication was very easy to do and didn't taste nasty like some I've had before and the attention i got at the facility was great. Dr. Cluley was very informative about what he was going to do and what he found, and his assistant called the next day to just check on how I was doing, I would highly recommend him and his team"
"This doctor is amazing. He truly cares about my health by his many questions and concerns. He made me feel like I was his only patient. I feel fortunate to have found him."
"Dr. Cluley is a very genuine person, he won’t push or press you. He didn’t want to rush me into anything invasive when my liver enzymes weren’t where they should be, which I appreciated. I did end up getting a biopsy done, but that was the last resort to get answers. He does well with explaining how your body works and uses simple terms you can understand. I always recommend him."
"Some people are healers by nature and genuinely care for their patients. Dr. Cluley is such a person. Having a colonoscopy can be a frightening prospect, but Dr. Cluley gave me the confidence that we were in this together. He found my issue and fixed it. I am so very thankful to him. He came recommended by my primary care physician and I recommend him to you."
"Really good! He he had a great bedside manner. His office contacted me for a follow up visit. That was nice as I always forget to do things like that. He and his staff did not speak down to me. They were polite, and they didn't dither around."
"I went in for a simple day procedure and was treated with the most kindness and professionalism.
I would definitely recommend this place."
"Dr. Cluley was great. He showed genuine concern and listened intently when I explained my history. He was happy to answer questions and did so in a friendly manner. I would highly recommend!"
"New to Dr. Cluley and his office. So far, all good impressions, no complaints."
"I was extremely pleased with John cluley and his eagerness to listen to the fine details of my situation. All around good experience and professional. Staff was friendly . Very good experience."
"Timely, efficient, professional and personable"
"So far I'm very happy with the care that I've received. Dr. Cluley was very patient and listened to and addressed all of my concerns."
"Went in for a second opinion. Was seen in a timely manner and the Dr. was patient and answered all of my questions."
"Dr. Cluley is very nice and proactive in making sure that I got a long-needed endoscopy in addition to the colonoscopy. Received a thorough report and never had any discomfort post procedure. Recommend him highly."
"Makes you feel like you are in the right place. Explains everything in great detail. When you talk he is listening and is very patient with questions. With DR Cluley you are in great hands."
"An amazing doctor."
"Dr. Cluley is a very pleasant person, very attentive and addressed all my concerns with regards to colonoscopy . We wish him and his team the very best! 😊👍🏻"
"Dr. Cluley is amazing. The first thing he said after introducing himself is "tell me your story". I voiced my issues and concerns and he listened intently. I never felt rushed or herded through like so many other doctors' offices. He facilitated me being able to make an informed decision about what is best for myself and my body."
"Very informative."
"Thank you Dr. John Cluley, you are the best."
"Dr. Cluley was great and very thorough... I would absolutely recommend Dr. Cluley."
"We continue to have the best experiences with Dr. Cluley! He is consistently competent, knowledgeable, and able to speak in a way that non-medical patients can understand. Did I mention how patient and kind he is?"
"Dr. Cluley goes above and beyond. He really listens and ask a lot of questions to figure out a solution. I have never felt rushed in his office. He is very thorough with a great bedside manner."
"Had my very first visit just two days ago... Office is run well...Dr. Cluley seems to be a good Dr... Informative and serious...."
"Very kind and caring and answered all my questions."
"Dr Cluley is the best Dr I have been to. He really listens to you and tells you what he's going to do to solve your health problem. All Dr's should be like Dr Cluley. Thank you for taking care of me."
"I had a EGD on August 14th. I was accommodated quickly and examined thoroughly. I am very pleased with Dr. Cluley's services and would recommend him should you need a gastroenterologist."
"Dr. Cluley is one of our favorite doctors, who's taken great care of my Dad during his battle with esophagus cancer. Dr. Cluley is always so patient and kind.... he takes time to listen to Dad and never rushes us when we are in his office. Most doctors are in a RUSH to see you and move on to the next patient, but we never get that feeling with Dr. Cluley. He takes the time to answer all of our questions, and explain things better when we are confused. We always leave feeling like he gave Dad his focus and attention, and therefore the best care possible.
Dr. Cluley -- thank you for your kind and generous spirit. It has made a big difference in this journey we've been on and we appreciate you very much."
"Just a professional crew job done."
"Very knowledgeable and quite the Dr patient bed side manner"
"The experience with dr. Cluley was really good. His front desk employees were very nice and conversational. He was very nice and polite, listened to me and was insightful with a game plan. Loved the videos to watch while I waited. The only complaint i would have is the girl that brought me to my room and checked my blood pressure was not as happy as the others she shouldn't be in a field where she has to be dealing with people. She didnt seem like she liked her work. She was not personable she wasent mean but wasn't nice either. Putting it off as maybe she was having a bad day. Anyways I highly recommend him"
"I would highly recommend Dr. Cluley and his colleagues. They are personable and have a great bedside manner. My procedure went smoothly and they called the next day to make sure I didn't have any issues while recuperating."
"Well done Dr Cluley. Knowledgeable and candid. Courteous and kind. A certain pkeasure to be your patient, even for a short time for testing"
"Dr. Cluley sits casually, listens to what you have to say and talks with you about it and what he thinks needs to be done, then asks what you think and proceeds from there. I really like that and him."
"Dr. Cluley and his staff are compassionate, sincere and efficient. I have full confidence in this team handling my care."
"He spent sooo much time with me. Explained everything to me without rushing me. Great sweet doctor."
"Dr Cluley and his staff are wonderful people to work with. I love being able to call and they always get me right in. Thank you for everything"
"Caring and detailed. He sat down, took his time and answered any and all questions."
"Dr. Cluley has a very good bedside manner and was very knowledgeable. He offered up advice regarding diet/lifestyle changes and never once brought up prescription meds. If my issue is not resolved after making these changes then he will investigate further with more tests. His office staff was super friendly also."
"Was pleasantly surprised by the prompt service, courteous treatment, and amicable visit with Dr Cluley. Strongly recommend Dr Cluley."
"Honesty is important, very impressed with Dr. Cluley. Straight forward diagnosis, as well as no guessing, i like that in my situation he was not scared to say he wasn't sure of why, although went straight to healing instead of worrying about the why and attacked the how to heal! Great Doc!"
"Dr. Cluley was very nice and was trying to get to the heart of my issues. He is very compassionate and i'm looking forward to working on healing my issues together."
"Dr. Cluley was caring and professional. His office was convenient and I didn’t have to drive 45minutes away to get the services I needed."
"Highly recommend Dr Cluley! Very personable and friendly manner. Listens to my concerns and open to alternative treatment along with medication. Always responds quickly through patient portal."
"The staff and doctor were very friendly. Each person I encountered took the time to thoroughly answer any questions. I didn’t feel rushed in fact the doctor took extra time to engage in conversation and ask me about my life aside from the medical reasons I was there. Which really made me feel more relaxed in an otherwise stressful situation."
"Pleasant surroundings, caring office staff, brief wait, wonderful doctor"
"Prompt service and Dr. Cluley intently listened to my concerns. I left feeling like he really wanted to help resolve my issues. Very satisfied."
"The dr and the staff are amazing!! I called and was called back the same day and the lady even had to follow up with a few responses to questions I had and she actually called me back both times in the same day:) very rare for office staff anywhere these days! They surpassed my expectations for sure!! Thank you!!"
"Dr. Cluley spent lots of face time with me and dialogues about my goals, my ha it’s and what we can do for the best outcomes! So happy with this clinic and have already made multiple recommendations to close friends and family."
"I highly recommend Dr. Cluley to anyone looking for a gastroenterologist
in our area. I am 62 years old with a history of inflammatory bowel disease and other digestive issues, and have seen other gastroenterologists over the years. Dr. Cluley is by far my favorite to date. He recently performed a colonoscopy as well as an upper endoscopy for me. I found him to be both knowledgeable and kind. He was very patient in answering my many questions, and took quite a lot of time during my office consults with him to understand my history and current symptoms and to explain the results of my endoscopy procedures, which were performed without incident. Moreover, he is the only gastroenterologist I ever have consulted who was amenable to exploring the role of diet in the long-term management of inflammatory bowel disease. All others were absolutely resistant to offering any advice about what I could eat or avoid to improve my condition other than the standard "eat a low residue diet when you're experiencing a flare," which begs the question of what might be done diet-wise to AVOID flares. In short, I like him quite a lot and am recommending him to all my friends and family, including my husband."
"On time, staff great, office in kyle was super clean ( kinda important to me) didn't spend much time with Dr or have procedure because my problem fixed itself but I would definitely go back to cluley and would recommend"
"Dr.Cluley is awesome!"
"Very personable, very thorough."
