GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Had my first colonoscopy with Dr. John Cluley this week, this guy is awesome! He was very informative made me very comfortable with what procedures were taking place, and has really eased my mind about future care. I highly recommend Dr Cluley and have already been referring family and friend to his practice…"
"From the moment I arrived I was welcomed. Everyone was kind everyone had a role and were amazing. The Dr.came to introduce himself and the anesthesiologist came as expected but it was the kindness. No one wants to have to get a colonoscopy although it’s something that should be done. All the staff were all wonderful. I greatly appreciated your help."
"Very friendly staff and amazing people. Made me feel at ease and comfortable pre and post procedure. Thank you to Dr. John Cluley, MD and all of his amazing team 💖🙏💖"
"Dr. Cluley is a very professional and very personable physician. He clearly explained everything to me and was sure I was at ease with the procedure. I appreciate your compassion and care for me in a very uncomfortable situation and I am so happy I finally found a Doctor that I can communicate with comfortably. 💯 percent recommend Dr. Cluley!"
"The office staff was very professional and warming and as for Dr Cluley he was b r i e f professional and a excellent gastrologist and highly recommend"
"I had my first appointment with Dr. Cluely and was very impressed with the amount of time he spent with me. He answered my questions in layman terms which meant alot to me. I highly recommend Dr. Cluely."
"I had my first appointment with Dr. Cluely and was very impressed with the amount of time he spent with me. He answered my questions in layman terms which meant alot to me. I highly recommend Dr. Cluely."
"I went for a colonoscopy and it was such a smooth procedure. Having Chromes is never easy. With my infusion and constant monitoring of my health to include labs reviews have been Awesome. Thank you Dr Cluley and your staff so much for your concern and great medical advice and care for my condition."
"From the initial hello to the goodbye was 5 Stars. If anyone was having a bad day they didn't take it out on me. Professional, courteous & knowledgeable. I had a good time 🤷🏾♀️ Dr. Cluley was very kind & compassionate with our initial meet. No horror story for me. I didn't feel a thing & no issues of pain or cramping after. When it was over I ate a beautiful crisp salad. It was a good visit. Suggestion to patients is talk to each other in the waiting room. We all know why we're there. Just laugh. Ask someone if they have any snacks on them. LOL"
"Was referred to Dr Cluley by my primary care doctor. First visit was great!!! He listened to me ask questions then told me what he thought the next step should be. Office staff was nice and welcoming. Would recommend anyone if they need to see a gastroenterologist."
"Dr. Cluley was highly recommended to me as my previous Gastroenterologist had retired. Dr. Cluley is very personable and took the time to go over my medical history and answer all my questions and concerns thoroughly. The office staff and Nurses are great and very professional. I am very pleased with Dr. Cluley and the entire staff and will certainly tell family and friends about this medical group. Bill Gabbard New Braunfels"
"Excellent advice and care - very responsive and professional- explained procedure and reasons in easy to grasp language - excellent communication from ofgice"
"Great practice. Office staff is cheerful and everything ran smoothly. Was in the exam room a few minutes early. Dr Cluley is wonderful. Pleasant, personable and professional. He’s thorough and managed my appointment time well. Provided a good summary of the visit and what/when to expect next steps. Definitely recommend."
"It was my first visit to see Dr. Cullet for consultation of upcoming colonoscopy. He was so very personable and informative, as well as, understanding. I was very pleased with my visit."
"I was greeted very warmly by Dr. Cluley in about 10min after they took me back. He explained everything to me where I could understand it. I have a procedure scheduled and he put my mind at ease about it. I highly recommend Dr. Cluley!!"
"Dr. Cluley was an amazing provider that truly cares about his patients. He made me feel comfortable and took the time to explain every detail involving my procedure."
"(Translated by Google) It was a very good appointment, fulfilled and pleasant, good service and attention (Original) Fue una muy buena cita,cumplida y agradable,buen servicio y atención"
"I was referred to Dr. Cluley by my rheumatologist. It’s always nerve wrecking to go to new doctors but my nerves were quickly calmed. Dr. Cluley was welcoming and informative. Upon entering into the room he introduced himself with a handshake. He was very thorough when looking over my medical charts and asking questions about my symptoms. He was not an in and out doctor as He took the time to listen and to fully answer every question and concern I had. If you are looking for a compassionate doctor who doesn’t treat you like a number, he is your guy. Dr cluley will remain as my gastroenterologist for all my future needs."
"Dr Cluley is an amazing Dr. He questioned and looked at my labs and knew I needed a n iron infusion even before getting all the labs. I would definitely refer my friend and family to Dr Cluely and his office staff are also great. Janine is the greatest always returning my calls thank you all for such great service. That's what I am talking about."
"Dr. Cluely was kind and professional. I felt comfortable talking about the upcoming procedure with him. His staff was also very welcoming and friendly."
"Dr. Cluley and his staff were amazing! They made me feel comfortable and I felt assured throughout the process. Dr. Cluley briefly described the procedure and offered to address any questions and/or concerns I may have had. I would highly recommend him and his staff. Today is actually post-op day 1 for me and I even got a follow-up call from the team to see how I was feeling. Professional and yet personable! Thank you!"
"I highly recommend Dr. Cluely! He and his team are highly professional, capable and provide excellent service. My husband and I are both patients and we trust and appreciate the way we are treated."
"The office staff was so kind and extremely helpful. The assistant to Dr. Cluley is professional, caring over all the experience is wonderful. Dr. Cluley is a concerned and very caring doctor, I had an issue and he was very compassionate person talking about the medical issues. I would highly recommend anyone to to the office. In this world today where it’s ugly out there, it’s nice to know you have an office staff and Doctors that not mean and concerned about us as a patient."
"Dr. Cluley is one of my favorites - excellent physician. He’s kind, caring and very efficient. Will definitely use him again for my next colonoscopy."
"Dr. Cluley and his staff are top notch. They attended me like I was someone special. Everything went smoothly. They all cared and answered any questions I had. I will always recommend Dr. Cluley to all my family and friends. All I can say is thank you!"
"Dr. Cluley is an awesome down to earth doc that takes the time to talk you through everything that's going on with you. I've seen him several times and had a procedure done in the past few years. Highly recommended..!"
"Dr. Cluly took the time during a very busy morning to sit down and talk with me just before my procedure. He carefully explained everything and was very personable. His staff was great! I felt very important and very well taken care of!"
"Dr. Cluley was very nice and professional. He answered all my questions and explained in great detail the procedures that I was to have. I would highly recommend him to everyone that is looking for a gastroenterologist!!"
"My visit with Dr John Cluley was great! He came in introducing himself and sat down. We went over my health issues and answered my questions. He spoke in terms that I could understand. I've seen him before years ago and trust him to come of back for my care. Thanks, Dora McW"
"Dr Cluley is a great gastroenterologist. He listens intently and remembers things discussed when I have called back with other issues. His medical assistant, Janine Burton is top notch! She quickly returns calls, speaks to the dr before returning the calls, and is genuinely interested in how I am doing trying different suggestions. Great team!"
"Glad to have him for my Dr. He is patient, did not hurry me thru our consultation about the procedure, he let me speak. Very kind and handsome! Thank you Dr. Cluley! His staff, were also very patient and kind, I thank them all!"
"For the first time in almost 20 years, I found a doctor that truly listened and asked questions to understand my issues. He offered a newer medication to help and so far so good. I highly recommend and feel good that I finally found the “right” doctor for me!"
"Dr Clueley is one of the most compassionate dr I have ever been too. I never feel rushed and he has helped improve my quality of life. So happy to have him as my dr"
"Amazing general surgeon. Would absolutely recommend to anyone in need of a great general surgeon. Very competent. Wonderful bed side manor. Great support staff."
"Dr. Cluley helped me overcome a condition that had been plaguing me for over a month. He did so by listening to me, carefully analyzing my lab results, and weighing all the available courses of action. I knew from the minute he walked into the room that I was in good hands. He didn’t rush our meeting, and he and his staff followed up with me and were available to answer questions whenever I needed them."
"Dr. Cluley is a phenomenal doctor. He’s kind, confident and takes the time to answer all your questions. He has performed 3 procedures on me and the care was awesome! I highly recommend!"
"MD Cluley listened to my concerns and questions. I really appreciate him wanting to try the natural/supplements treatments versus some doctors who jump straight into prescribing medications. I would definitely recommend him to family and friends."
"I was referred to Dr. Cluley by my GP due to some irregular labs. Dr. Cluley was thorough in his examination and questioning of my situation. He was also very knowledgeable and was able to articulate possible causes, explain the results of the labs already completed and made a few valid suggestions for moving forward in ruling things out. He was kind. He listened. And, he was reflective in considering all information rather than jumping to conclusions based only on the labs."
"Having worked with Dr. Cluley professionally while I was in practice, when it came time to choose a gastroenterologist for my health needs, the choice was easy. He's skilled, personable, and answered all my questions after the procedure. I highly recommend Dr. Cluley."
"Excellent, compassionate and professional gastroenterologist. He cares about his patients and has a warm and personal bedside manner, which is raw to find these days. I would recommend him and his nursing staff without reservation."
"Amazing, carrying, professional service. The best doctor and supporting personnel! From front desk to carrying me out. I felt support, safe and human care. I appreciate you! Thank to you all !!!"
"Dr Cluley has an excellent “bed side manner” he consults with you before the procedure and is very personable. Also was more than helpful when I had to call in with a question."
"This team of professionals far exceeded my expectations and eased my anticipation regarding my first colonoscopy. From nurse Karen, who put me a ease before the procedure to Betty who put me to sleep ( that was the best part) to Dr. Cluley who did the procedure, I highly recommend them to any of you first timers and even you multiple timers. It was an outstanding experience. If you’re going to get one, get it here!! 👍"
"Dr JOHN CLULEY I RECOMEND ANY PERSON. THIS DOCTOR IS VERY GOOD VERY KIND AND HIS PERSONAL GIVE YOU EXELENT CARE I AM SO HAPPY TO BE IN HIS HANDS I FEEL VERY COMFORTABLE WITH EVERYTHING HE DO TO ME I GIVE THANKS TO GOD TO SEND ME TO THE RIGHT PLACE WHERE THEY TAKE CARE OF MY HEALTH"
"Dr Cluley is very passionate about his relationship with his patients! He explained everything in such detail! I appreciate all his knowledge and service!"
"Outstanding. Office was great and at tentative. Doctor came in very relaxed and put me at ear. He sat down listened to me asked some questions and we discussed options. He cared. Very important, especially in todays world."
"Very friendly and super professional. Listened to every word I said. If you want a doc-in-a-box who just wants your money go elsewhere. I will definitely recommend to all my family and friends."
"Dr. Cluley listens to what you have to say and is very understanding of your needs depending on situation. He has been my gastro doctor for years and I would highly recommend him to anyone!"
"Dr. Cluley helped me overcome a condition that had been plaguing me for over a month. He did so by listening to me, carefully analyzing my lab results, and weighing all the available courses of action. I knew from the minute he walked into the room that I was in good hands. He didn’t rush our meeting, and he and his staff followed up with me and were available to answer questions whenever I needed them."
"Dr. Cluley was always respectful and very knowledgeable. The staff was also very nice and were sensitive to my needs and accommodated my requests. I’m really happy with the care they provided."
"Dr. Cluley was real cool and laid back, he definitely reassured me the procedure would be smooth. Everything went well, he let my fiancé know all the details because I was still a bit sleepy after the procedure."
"The appointment was on time. The place was very nice and clean. All the The staff that day was very nice and helpful and on time. And Dr John Cluley, MD was amazing. Hi five for him. Thanks All Of Y'all"
"Dr. Cluley is simply the best gastroenterologist doctor ever. He is so kind and caring and cares about his patients. I feel so fortunate to have found him. Thank you Dr. Cluley."
"Dr. Cluley walked me through the process of my procedure and made sure I was comfortable. He has excellent bedside manner and confidently answered all the questions I had. I highly recommended Dr. Cluley."
"I have been going to Dr. Cluley for several years. He takes his time to understand what is going on and ask questions. He is very informative and caring. He has help me tremendously and I am grateful!"
"Dr. Clueley was attentive, kind and knowledgeable. He made me feel comfortable at my first visit and took the time to answer any questions I had without making me feel rushed."
"Dr. Cluley is very personable and has excellent bedside manner. He takes his time to answer all of your questions/concerns, and you will feel relieved after speaking with him. He responds swiftly through the patient portal, and is very attentive. By far one of the best Doctors that I’ve ever seen, and will continue to see."
"My first visit to the office and the staff was very friendly. Met Dr. Cluley and he was very kind and answered my questions. I am not so hesitant anymore for my procedure."
"Dr. Cluley is a patient and attentive doctor. He has always taken the time to make sure all my questions were answered and that I was comfortable with any procedures that I needed to have performed."
"Dr. Cluley was extremely kind and professional! He patiently listened to my concerns and am lucky to have found him. I highly recommend him. He’s the best!"
"I had the opportunity to use Dr. Cluley recently and was extremely fortunate to do so. I've interacted with many doctors in my life and can attest that Dr. Cluley is one of the best doctors I've experienced. He visited with me prior to and after the procedure and ensured I had no questions or concerns. He made me feel comfortable and secure with him. Highly recommend him."
"After an ER visit and a primary care visit we still had no answers to my pain. Dr. Cluley was kind, patient, understanding, and came up with a game plan on how to proceed even when it was a holiday weekend! He provided comfort and was able to help get my pain under control. He’s definitely one of the good ones!"
"Some people are healers by nature and genuinely care for their patients. Dr. Cluley is such a person. Having a colonoscopy can be a frightening prospect, but Dr. Cluley gave me the confidence that we were in this together. He found my issue and fixed it. I am so very thankful to him. He came recommended by my primary care physician and I recommend him to you."
"How fortunate to have Dr. Cluley practicing in San Marcos. I went in with pain of an unknown origin. For a while I thought I was having a heart episode, the pain was that bad and located near my sternum. After visiting with me, palpating my torso and asking the right questions, Dr. Cluley ordered some blood work and an ultrasound. He had a theory as to what may have caused the severe pain I experienced and shared that with me. He drew a diagram of my digestive organs and in layman’s terms laid out his theory. The tests confirmed it. It was wonderful to have an explanation for the pain. So happy to have found Dr Cluely. Also his staff are exceptional. They got me in quickly."
"First time at a gastroenterologist. Dr Clueley is very personable and genuinely concerned about my issues. Got a test and diagnosis quickly. Am in the new medication and have high hopes in the outcome. Feeling better already."
"This doctor is amazing. He truly cares about my health by his many questions and concerns. He made me feel like I was his only patient. I feel fortunate to have found him."
"Most people don't really like to have this procedure done but it was relatively easier than I've had before. The prep medication was very easy to do and didn't taste nasty like some I've had before and the attention i got at the facility was great. Dr. Cluley was very informative about what he was going to do and what he found, and his assistant called the next day to just check on how I was doing, I would highly recommend him and his team"
"Dr. Cluley’s staff are always caring and professional. I love how he always puts my mind at ease every time.while getting my colonoscopy. I’m a firm believer in self-care, and I take his advice to heart. I love everything about his staff.💜❤️💛💙"
"Dr. Cluley is kind, caring and compassionate. He took his time during my initial appointment and addressed all of my concerns, ultimately putting my mind at ease. I really like this doctor!"
"Dr. Cluley has saved my life literally. I've seen several different doctors for my health issues since 2004 and can honestly say that I have never met a doctor like him. He genuinely cares about his patients and has the absolute best bedside manner. He has worked very hard to figure out what it would take for me to have the best quality of life and he makes a point to make my family and I feel like we are more than just patients to him. My family and I could not be more grateful for the amazing doctor that he is. I do hope he knows what a blessing he is! ♡"
"Dr. Cluley is amazing. He listens to you and addresses all your concerns while making you feel comfortable. He explains things in a way so you can understand. I hit the gold mine with him."
"I think it is the worse thing to have to go see this kind of Dr. However, he was very caring and put me at ease immediately. I had some questions and concerns. I was sure he would forget about them during the procedure. He came after and addressed the concerns immediately. I would recommend him highly."
"Dr. CLULEY is the kindest physician I have encountered. He has met with me in a difficult time of my life and health. He has relieved my anxiety of a health situation. "If there is a problem, we will address it." I am most thankful to have come in contact with Dr. CLULEY. I value his expertise and knowledge. He has loving "people skills" and the ability to share his true concern for you, the patient. THANK YOU Dr. JOHN CLULEY, for your expertise and THANK YOU for just being you! While I met you during a difficult time with health concerns you were able to assist my needs. I am most thankful for you. Blessings to you Sir. Thank you! Donna Lee"
"Dr Cluley is a caring and and attentive physician. He takes the time to listen and explains very thoroughly the plan of action so that you are prepared and comfortable. I would highly recommend him to others."
"Dr. Cluley is a very genuine person, he won’t push or press you. He didn’t want to rush me into anything invasive when my liver enzymes weren’t where they should be, which I appreciated. I did end up getting a biopsy done, but that was the last resort to get answers. He does well with explaining how your body works and uses simple terms you can understand. I always recommend him."
"DR. CLULEY is an AMZING Dr. He really cares and takes the time to actually listen to what your having issues with. Been dealing with these issues for sometime and he actually gets to the bottom of it"
"Dr. Cluley performed upper GI endoscopy on me. I didn't feel any pain during and after the procedure. He is very friendly. I would recommend Dr. Cluley to anyone without any hesitate."
"My visit with Dr J Cluley was very professional. He explained all that was going to happen during the procedure and that he would make sure all was OK. I really liked him."
"Dr. Cluley took the time to discuss what issues I’ve experienced, described how the body systems function together and offered choices available to address issue. I appreciated his sincere concern and genuine interest to assist. Thank you Dr. Cluley!"
"Dr. Cluley and staff were kind, informative and thorough. I felt safe and genuinely cared for. He took the time to discuss the procedure before and to discuss results after and they have followed up several times to see how I am doing."
"Dr Cluley has the best bedside manner of any doctor I have EVER been to. He stopped by before the Procedure to see if I had any questions & came back by after the procedure. I also got a Phone call the day after to make sure I was doing OK & to see if I had any questions. I give him a 10 because he is AWESOME!"
"The office staff was very pleasant and prompt. Dr. Cluley was very friendly and knowledgeable. He provided me with the necessary information I needed. I highly recommend him."
"Really good! He he had a great bedside manner. His office contacted me for a follow up visit. That was nice as I always forget to do things like that. He and his staff did not speak down to me. They were polite, and they didn't dither around."
"Dr Cluley is the best Dr I have been to. He really listens to you and tells you what he's going to do to solve your health problem. All Dr's should be like Dr Cluley. Thank you for taking care of me."
"Dr. Cluley is very nice and proactive in making sure that I got a long-needed endoscopy in addition to the colonoscopy. Received a thorough report and never had any discomfort post procedure. Recommend him highly."
"Makes you feel like you are in the right place. Explains everything in great detail. When you talk he is listening and is very patient with questions. With DR Cluley you are in great hands."
"Dr. Cluley is one of our favorite doctors, who's taken great care of my Dad during his battle with esophagus cancer. Dr. Cluley is always so patient and kind.... he takes time to listen to Dad and never rushes us when we are in his office. Most doctors are in a RUSH to see you and move on to the next patient, but we never get that feeling with Dr. Cluley. He takes the time to answer all of our questions, and explain things better when we are confused. We always leave feeling like he gave Dad his focus and attention, and therefore the best care possible. Dr. Cluley -- thank you for your kind and generous spirit. It has made a big difference in this journey we've been on and we appreciate you very much."
"I had a EGD on August 14th. I was accommodated quickly and examined thoroughly. I am very pleased with Dr. Cluley's services and would recommend him should you need a gastroenterologist."
"Dr. Cluley goes above and beyond. He really listens and ask a lot of questions to figure out a solution. I have never felt rushed in his office. He is very thorough with a great bedside manner."
"We continue to have the best experiences with Dr. Cluley! He is consistently competent, knowledgeable, and able to speak in a way that non-medical patients can understand. Did I mention how patient and kind he is?"
"Dr. Cluley was great. He showed genuine concern and listened intently when I explained my history. He was happy to answer questions and did so in a friendly manner. I would highly recommend!"
"The experience with dr. Cluley was really good. His front desk employees were very nice and conversational. He was very nice and polite, listened to me and was insightful with a game plan. Loved the videos to watch while I waited. The only complaint i would have is the girl that brought me to my room and checked my blood pressure was not as happy as the others she shouldn't be in a field where she has to be dealing with people. She didnt seem like she liked her work. She was not personable she wasent mean but wasn't nice either. Putting it off as maybe she was having a bad day. Anyways I highly recommend him"
"I would highly recommend Dr. Cluley and his colleagues. They are personable and have a great bedside manner. My procedure went smoothly and they called the next day to make sure I didn't have any issues while recuperating."
"Dr. Cluley is amazing. The first thing he said after introducing himself is "tell me your story". I voiced my issues and concerns and he listened intently. I never felt rushed or herded through like so many other doctors' offices. He facilitated me being able to make an informed decision about what is best for myself and my body."
"I was extremely pleased with John cluley and his eagerness to listen to the fine details of my situation. All around good experience and professional. Staff was friendly . Very good experience."
"Dr. Cluley is a very pleasant person, very attentive and addressed all my concerns with regards to colonoscopy . We wish him and his team the very best! 😊👍🏻"
"The dr and the staff are amazing!! I called and was called back the same day and the lady even had to follow up with a few responses to questions I had and she actually called me back both times in the same day:) very rare for office staff anywhere these days! They surpassed my expectations for sure!! Thank you!!"
"Dr. Cluley sits casually, listens to what you have to say and talks with you about it and what he thinks needs to be done, then asks what you think and proceeds from there. I really like that and him."